Progent's Microsoft-certified experts can provide a variety of consulting services to assist organizations of any size to deploy, manage, and support environments that include desktops, laptops, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to design and configure test environments to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 migration projects based on proven methodologies.
Besides offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, upgrade assistance, and one-on-one or group online training classes tailored to meet your specific requirements. Progent's consultants also can help you build and support a protected, robust server and communications foundation to support your ERP, MRP and accounting solutions.
Progent's certified failover clustering consultants can assist businesses to evaluate the advantages of adopting Microsoft Windows Server 2012 clustering technology to build a powerful high-availability/disaster recovery strategy, help you to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual machines, and show you how to centralize the management of failover clusters.
The sophistication and integration requirements of Microsoft Windows Servers requires a network consulting firm with practical expertise and in-depth familiarity with planning and building seamless, end-to-end business technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business goals. Progentís consulting support can assist you with planning, deploying, managing, and supporting Windows Server solutions that maximize the business value of your computer system. Progentís consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
Progent has a long background delivering a full-spectrum of remote network support and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in providing advanced remote IT support and has delivered network solutions to organizations in all 50 states. Online support saves travel expenses and resolves problems faster than on-premises support.
Progent's Cisco-premier CCIE network engineers can help your company to manage your legacy PIX 500 or Cisco ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
The QTS (formerly Herakles) Colocation Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is currently using the QTS Sacramento data center as a colocation site or if your company is planning on moving your primary or disaster recovery system to Herakles/QTS, Progent offers a range of cost-effective services such as data center relocation, equipment deployment and upgrades, network improvements, project management services, virtual server configuration, remote monitoring, centralized system management, application programming, business continuity planning, security assessment, and the use of Progent's Test Lab.
Microsoft Windows Enterprise Directory requires extensive hands-on experience to integrate optimally across an enterprise. Progentís Microsoft Premier consultants are experienced in designing, deploying, and supporting sophisticated Microsoft Enterprise AD projects. Progentís areas of expertise with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with legacy beta version configuration objects in online AD environments, and repair of unsuccessful configurations of Active Directory and Active Directory-associated applications.
Progentís data center IT services are intended for businesses with hardware housed at Internet Data Centers or data center co-location hosting sites and in need of timely in-person service at the colo site as well as off-site support from Microsoft and Cisco Certified professionals. Progent provides a complete array of Internet Data Centers and data center and collocation support services including system topology analysis, Windows and Linux server integration and maintenance, tech support for server and telecommunications infrastructure, design and installation of high availability systems, architecting and deploying layered security defenses, firewall configuration and support, configuring load balancing solutions, and planning high-availability server and storage clustering systems.
Progent offers the support of a certified VMware VCDX consultant to help your organization design, configure, manage and repair VMware vSphere-based virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent can provide world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud used for managing private and hybrid cloud environments that provide maximum availability, data security, and disaster recovery.
Progent's pricing policy is to bill for remote service and on-premises help per minute. Consequently, you are charged just for delivered support. Progent does not impose a more expensive rate for after-hours or priority support, and within California or in areas where Progent offers on-premises service, Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent applies no service activation charge and requires no retainer for services delivered during normal business hours. Many support organizations impose large minimum fees or charge for every quarter hour or longer. Progent's small granularity eliminates large invoices for fast fixes so you won't be tempted to allow minor problems to stay unaddressed.
The QTS (formerly Herakles) Colocation Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is now using the QTS data center as a colocation site or if you are planning on moving your primary or offsite backup equipment to Herakles/QTS, Progent offers a range of affordable services including colocation relocation, equipment installation and updates, infrastructure optimization, project management, virtual server configuration, offsite monitoring, automated network administration, software development, disaster recovery planning and testing, data security assessment, and the support of the Progent Test Lab.
Windows Server 2012 R2 Storage Spaces Remote Support Services
Microsoft Office 365 Exchange Online allows you to use cloud-resident servers, mailboxes and associated email infrastructure to lower capital costs and management overhead. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote support to help your small businesses to assess the benefits of Exchange Online, design a network topology that makes sense for your functional requirements and IT budget, carry out a non-disruptive move from your current Exchange system to one that incorporates Exchange Online, train your management team and end users, and deliver as-needed consulting and technical support.
Progent delivered a wireless integration environment that allowed a school to improve productivity and eliminate the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing remote locations up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered improved bandwidth and dependability than recourse to amplifying the 802.11b network, and because it uses the 5.8Ghz band it provided protection against outside interference.
Microsoft Small Business Server is an affordable suite of essential servers that provides the foundation for a feature-rich but manageable IT network. The inter-connectivity demands of the Microsoft .NET components included with Microsoft Small Business Server calls for an IT expert with real-world expertise and broad experience in planning and implementing effective and comprehensive business technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, managing, and troubleshooting network solutions based on the Microsoft SBS line of servers and programs.
Progent's Juniper Networks-certified network consultants can assist your company to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated devices to the latest versions. Progent's Junos OS consultants can offer support for Juniper's premier network control software to help your business to simplify the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain networks that incorporate a combination of Juniper's OS platforms.
To deliver cost-effective IT services for small businesses, Progent has developed full-service computer outsourcing packages that give small businesses quick access to technical expertise without forcing you to recruit, educate, and manage a large in-house computer support team. Progentís IT outsourcing services give you an affordable way for creating a secure and robust system for your important Windows office productivity suites including Office XP and Office 2003.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management team, create an enterprise-wide security strategy, automate IT management, help with application development, and build and test a disaster recovery/business continuity plan.
Progent can help you to evaluate the many subscription options available with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and maintain hybrid ecosystems that transparently integrate on-premises and cloud-based products and services.
Progentís Technical Response Center provides low-cost nationwide after-hours online troubleshooting for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer 24x7 telephone support and remote direct computer connection to troubleshoot and resolve technical problems rapidly and affordably.
Progent's Cisco Meraki wireless access point experts provide online and onsite support to assist organizations of all sizes to design, deploy, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as switches, ASR routers and firewalls to create a cohesive network infrastructure that provides the same connectivity, performance, security, manageability and availability for wired and Wi-Fi users regardless of their location or computing device.
Progent delivers the help of Microsoft and Cisco-Premier IT consulting experts to offer customers economical ways to help companies maximize the value of Microsoft and Cisco technology. For networks that span from small offices to large enterprises, Progent's network consultants can assist you to improve your information system's e-mail architecture, security, reliability, performance, and system administration.
Progent offers consulting for security evaluation utilities including LANguard from GFI for performing a variety of programmed network auditing scans to identify possible security gaps. Progent has broad knowledge of security auditing tools and can help you to understand audit reports and react appropriately. Progent can show you how to build security into your business processes, install scanning software, plan and deploy a secure network environment, and suggest policies to optimize the security of your IT system. Progent's security engineers are ready to help you configure a firewall, design safe remote access to email and data, and integrate VPN. Progent's qualified security consultants can validate the protection of web applications and can provide extensive security audits of enterprise-wide security to validate your organization's compliance with key industry security standards including FISMA, PCI, and ISO 17799.
SQL Server 2014 includes major enhancements in key areas such as performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works transparently across all workloads including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises services such as planning, configuration, management, remediation, and software development expertise to help organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
Progent's engineers can deliver a range of IT outsourcing and co-sourcing services to assist companies of all sizes to install, manage, and support IT systems that include workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's senior project managers can assist to create testing environments to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans following leading practices.
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to create a modern cybersecurity solution that spans your data center and cloud-based resources and protects any user anywhere with any endpoint device.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide web-based control and world-class security for your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
Progent's Sun Solaris family support services provide small companies and software developers support for administering and maintaining Sun Solaris environments that run with Microsoft-based networks. Progent offers your business access to Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with a convenient one-stop consulting firm to help you build and maintain a protected and reliable mixed-platform connectivity and communications environment that supports Solaris and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it.
Progent offers three basic kinds of Contact Center services : Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts gives your clients easy access to a dependable support group with years of experience providing phone support and online repair for networks powered by Microsoft technology. Progent's concentration is on giving the support Helpdesk a positive image as a key contributor to company performance. Progent's goal is to resolve and not simply record problems.
Progent's Solaris family consulting experts offer small and mid-size companies and software developers help with managing and maintaining Solaris environments that run with Microsoft-based networks. Progent can give your organization access to Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of experience provides you with an easy single consulting firm to help you create and manage a secure and robust cross-platform connectivity and communications solution that supports Solaris and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's Microsoft-certified professionals have more than 10 years of experience delivering messaging support for companies ranging from small offices to global enterprises. Progent offers affordable consulting for all versions of Microsoft Exchange Server to strengthen email and virus security, configure high availability email systems, and implement off-site and mobile email connectivity. Progentís Microsoft Exchange consulting services can assist you in planning and executing a move from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. Progent also provides integration help for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can help you configure Microsoft Outlook Web App (OWA) for popular web browsers. For e-mail virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.
GIAC was founded in 1999 to validate the knowledge of IT security professionals. GIAC certifications are recognized by companies and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer expertise with any of the security capabilities covered within GIAC accreditation including auditing network security mechanisms, incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a feature-rich but manageable information. The inter-connectivity requirements of the Microsoft .NET components bundled with Small Business Server calls for an IT consultant with hands-on expertise and broad knowledge in designing and implementing effective end-to-end information technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in deploying, administering, and troubleshooting IT solutions powered by the Microsoft SBS line of servers and programs.
If your company computer system combines Linux platforms with MS Windows, Progent can assist you to incorporate your computers into a cohesive network that permits all your operating systems to coexist for simple management, transparent dataflow, high reliability, superior performance, and tight security. Progent's Linux and Microsoft Windows integration assistance services include IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote technical help and repair, on-site technical support, and Help Desk Call Center support.
Progent's ProSight portfolio of managed services are geared to provide businesses who have small in-house network support teams with affordable access to enterprise-class management tools and consulting experts. Benefits of Progent's ProSight line of managed services include fixed network management expenses, smart automation of routine administrative tasks, continual adoption of the latest technology, graceful transition from older technology to up-to-date solutions, improved alignment of information technology with strategic goals, guidance from seasoned IT experts, and allowing management to focus on business issues instead of ever-changing network technology.
Progent offers Microsoft Windows Cluster Server assistance to help your business utilize high availability clustered servers that can deliver 100% operation. Windows cluster servers for non-stop networks include Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Server Cluster. By helping you build high availability server clustering environments based on Microsoft Windows Clustered Server 2003, Progentís Certified Windows engineers ensure that your zero-downtime server clusters are configured to maximize the strategic advantage of your computer system.
DoubleTake/Carbonite Software offers a family of tools designed to deliver small companies a variety of cost-effective solutions for backing up and recovering vital applications including Exchange, Microsoft SQL, RIM Blackberry, and SharePoint. Progentís business continuity planning experts have extensive backgrounds integrating DoubleTake/Carbonite technology into small company IT networks to achieve an advanced level of fault tolerance and disaster recovery readiness at a budget-friendly cost.
Progent's consultants can help you with any aspect of Azure cloud integration including needs definition, readiness assessment, system architecture, pre-production testing, deployment, centralized administration, performance optimization, software license management, disaster recovery strategies, security planning, and compliance validation. Progent can help you to configure and debug firewalls and VPN tunnels so that your clients can securely connect to Azure services, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist your organization to create a hybrid cloud environment that seamlessly integrates physical datacenters with Azure resources.
Microsoft Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a revamped structure. These improvements favorably impact vital IT areas such as ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange Server 2013, create a cost-effective test and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent also offers affordable remote support and management for Microsoft Exchange 2013.
Progent's consultants can help you with every stage of Azure cloud migration including needs analysis, prerequisites evaluation, system architecture, pre-production testing, deployment, automated management, performance tuning, license controls, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help your IT staff to configure and debug firewall appliances and VPN tunnels so your users can securely connect to Azure services, and Progent's Microsoft-certified consultants can help you set up key Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid cloud environment that transparently integrates physical datacenters with Azure-based services.
Progent offers economical remote consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and can provide advanced assistance for Access application development, database migration, performance tuning, report design, and maintenance. Progent also offers custom online training for Access programming and database administration.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your IT system running at peak levels by checking the health of critical devices that drive your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so all looming problems can be addressed before they have a chance to impact your business.
Progent's pricing policy is to bill for remote support and on-premises visits by the minute. Consequently, you pay just for received services. Progent does not impose a more expensive rate for off-hours or urgent support, and inside California or in regions where Progent provides in-person service, Progent does not bill for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no initialization charge and asks no retainer for services delivered during regular business hours. Many service organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big bills for fast solutions so you won't be forced to allow minor problems to fester.
For assistance creating, enhancing, or troubleshooting applications for Windows, Linux, or for the Web, Progentís expert team of programmers, relational database architects, and project managers can ensure you get the job completed on time and within your budget. Progent's experienced application programmers offer cost-effective and efficient remote help for jobs as small as writing VBA macros for Office Excel or as large as developing line-of-business database applications built on Microsoft SQL Server or MySQL.
Our Experts Group offers support in important technologies such as Macintosh integration and applications; Support for Linux, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and vertical program support; Chief Information Officer, business analyst, and project logistics outsourcing; Custom program design and integration; Web, eCommerce, Electronic Data Interchange, and customer information portal design and integration; DBM support and efficiency help; Business information expertise; and Telecommunications systems consulting.
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, developing efficient migration procedures, evaluating and tuning performance, planning or validating disaster recovery solutions, resolving compatibility problems, and building training environments for new technologies. For Progent customers without adequate in-house resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical network projects on schedule.
Progent offers three essential types of Contact Center support : Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your clients easy access to a reliable support group with extensive experience delivering phone support and online troubleshooting for IT systems based on Microsoft products. Progent's focus is on earning the support Helpdesk a respected reputation as a solid contributor to business productivity. Progent's target is to resolve rather than merely report problems.
Progent's Cisco Meraki Wi-Fi AP experts provide remote and on-premises support services to help organizations of any size to plan, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and support Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, routers and firewalls to create a cohesive network infrastructure that delivers the same access, performance, security compliance, ease of management and uptime for wired and Wi-Fi clients regardless of their mobility or device.
Windows Server 2012 R2 Live Migration Integration Services
Progent offers expertise for security testing packages such as Microsoft Baseline Security Analyzer for running a variety of programmed network testing scans to identify potential security gaps. Progent has extensive knowledge of network auditing tools and can help you to understand audit reports and respond effectively. Progent can show you how to design protection into your company processes, configure auditing applications, define and implement a secure network environment, and suggest procedures to maximize the safety of your network. Progent's security professionals are available to show you how to set up a firewall, implement secure remote connectivity to email and business applications, and integrate VPN. Progent's qualified security experts can test the security of web applications and can run extensive security evaluations of enterprise-wide security to determine your company's compliance with key international security standards including FISMA, PCI, and ISO.
Progent's veteran group of network consultants and subject matter specialists have extensive background delivering online and on-premises assistance for organizations of all sizes who need to integrate Android phones into their IT networks so that mobile clients can communicate and collaborate while on the go. Progent offers the range of know-how to resolve network problems that involve numerous vendors and that represent a combination of legacy and up-to-date information technology. Progent offers cost-effective remote expertise to assist you with any aspect of designing, deploying, managing and troubleshooting your BYOD solution. Progent can deliver occasional technical support to assist you to handle especially challenging technical issues, or Progent can provide outsourced or co-sourced project management support to help you complete major network initiatives on schedule and on budget. Progent can assist with local, cloud-based, or hybrid networks and can provide expertise with operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or individual training to show you how to manage and operate Android phones and tablets efficiently.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test environments and migration plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT management staff, develop an enterprise-wide security plan, automate IT administration, assist with creating applications, and build and test a DR/BC plan.
Progent offers rapid online access to Cisco CCIE networking consultants. Progent's CCIE engineers can link to your network using powerful remote diagnostic tools to provide fast and economical analysis and repair of urgent network issues.
Progent's Apple Mac experts can promote the creative facets of Macintosh environments by offering help services and training in graphics, sound, and video. Progent's consultants can provide help in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's consultants can provide online and onsite expertise for organizations of all sizes to assess the benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; set up HA solutions; interface Skype for Business with your PSTN gateway; and interface with third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can help you create and verify a security environment for your Skype for Business deployment that meets regulatory standards.
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, creating cost-effective system upgrade procedures, assessing and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and establishing training environments for the latest technologies. For Progent customers who lack sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical network initiatives on schedule.
Online Technical Support Windows Server 2012R2 Live Migration
Fortinet next-generation firewalls (NGFWs) are leaders in offering top performance for encrypted data inspection. Progent's Fortinet firewall experts can help you to integrate your Fortinet FortiGate firewalls to safeguard your digital assets at the enterprise perimeter, within the data center, at branch locations, and in the cloud.
If your business runs a Solaris environment or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can help your entire organization in a broad array of security areas such as security management procedures, security architecture and models, access control systems and methodology, applications development security, business processes security, physical security, telecommunications, network and Internet security, and business continuity preparedness. CISM and ISSAP define the fundamental competencies and international standards of knowledge that network security professionals are required to master. These accreditations provide executive management the assurance that consultants who have achieved their CISM, CISSP or ISSAP certification have demonstrated the experience and knowledge to offer effective security management and engineering help.
Progent can help your company to design and implement a smooth migration from a UNIX-powered IT system to a network based on Microsoft Windows and suited for supporting Microsoft's popular office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to preserve your data and minimize productivity discontinuity by developing an efficient transition plan that protects your existing assets in UNIX application and technology. UNIX-to-Windows transition support services available from Progent include evaluation of existing environment, migration planning and validation, Microsoft Exchange migration support, data and application software porting, and processor and media transition and economization.
Progent has supported Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has delivered integration, customization, education, and debugging since the product's original release. Progent can provide advanced support for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can assist you to design, validate, and carry out a cost-effective migration from a an outdated release to the newest release of Dynamics GP.
Microsoft Windows Active Directory demands significant hands-on experience to integrate optimally across an enterprise. Progentís Microsoft Premier engineers are experts in designing, integrating, and troubleshooting sophisticated Enterprise Active Directory projects. Progentís fields of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, dealing with residual legacy software configuration objects in online AD environments, and repair of failed installations of Active Directory and AD-integrated applications.
Lync Server 2013, now called Skype for Business, enables organizations of any size to create a manageable and protected communications environment that permits a BYOD computing style with instant messaging (IM), presence, web conferencing with app sharing, and both IP-based and PSTN calling across a broad range of stationary PCs and mobile clients. Progent's certified Lync 2013 experts and system architects can assist your company to evaluate the business benefits of Lync 2013, design an on-premises, cloud-resident (with Lync Online) or hybrid model suitable for your present and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your IT team and end users. Progent offers expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync Server 2013 with key Office and Office 365 apps including Outlook clients and PowerPoint.
For businesses with a combination of Apple Mac and Microsoft Windows desktops, there are two popular solutions for using Windows-dependent applications on a Mac: an external connection to a physical Windows computer or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach an Apple Mac to a remote Windows-based computer to use Microsoft Windows programs and access network resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on an Apple Mac computer so you can use Windows software directly. Progent's Mac technology consultants can help your organization to manage these solutions for using Windows software on your Macs and can in addition assist your organization to assess and configure third-party solutions for Windows platform emulation.
Forefront TMG 2010 is based on the proven security technologies of Internet Security and Acceleration Server 2006 and provides a centrally administered Internet gateway that delivers a single-server solution for an array of security features including an application and network layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting features, allows customized reporting powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to cut expenses and improve recoverability. Progent's Microsoft engineers can help you to plan and carry out pilot and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also help your organization to upgrade economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Remote continuous network monitoring, automated alerts, and actionable reports are crucial to maintaining the proper operation of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of any size can get a level of protection that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management options delivered as low-cost service packages created to assist you to identify and fix a an array of network problems before they can hurt productivity.
Windows Server 2012 R2 Storage Spaces Remote Support
Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, tune your network for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT support staff, develop an enterprise-wide security strategy, automate network management, assist with application development, and generate and test a disaster recovery/business continuity plan.
Progent's Jabber consultants can provide online or onsite support to assist organizations of all sizes to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide advanced expertise for the technologies that go into creating an end-to-end Cisco Jabber solution including Cisco network appliances and management software, Microsoft Office applications, Windows and Mac desktops, Apple iOS and Android smartphones, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other components of a cohesive collaboration solution.
Progent's remote access and wireless synchronization experts can help your business to plan and deploy connectivity solutions for off-site desktops, notebooks, and smartphones so they integrate tightly with your information network, allowing your business to optimize the efficiency of your off-site workforce.
Microsoft Windows Enterprise Directory requires extensive field experience to configure optimally across a large corporation. Progentís Microsoft Certified consultants are experienced in designing, deploying, and maintaining complex Microsoft Enterprise Active Directory projects. Progentís areas of proven competence with Windows Server Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, cleaning up legacy beta software configuration objects in production Active Directory environments, and repair of unsuccessful installations of Active Directory and AD-associated programs.
Progentís IT outsourcing packages offer economical network consulting for small businesses. Whether it involves designing system architecture, setting up an internal Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your network, or developing a web-based eCommerce application, outsourcing your IT technical services can contain expenses and minimize risks, permitting network service budgets to grow in a more moderate and controlled fashion than is feasible by assembling a bulky, all-purpose internal network support staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and highly available system foundation for your critical business software based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent's pricing model is to charge for phone service and on-premises help per minute. Consequently, you are invoiced only for received support. Progent does not demand a higher rate for off-hours or emergency support, and inside California or in regions where Progent offers in-person support, Progent does not bill for travel except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no service activation fee and requires no retainer for services provided during regular working hours. Many support organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity eliminates big bills for quick solutions so you will not be tempted to permit less critical problems to fester.
Progent's CISM-certified security staff can show you how to safeguard your Mac network through expert support offerings including running security tests, clean up after virus and worm attacks, configuring firewalls, integrating secure off-site and mobile access, installing monitoring software for protection against viruses, spam, and malware, and creating a comprehensive security plan adapted for the particular objectives of your business information system.
Progent's Microsoft-certified engineers provide computer help and IT consulting services for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's migration, configuration, administration, and support expertise for Microsoft Exchange Server 2003 include planning, installation, documentation, onsite and remote troubleshooting, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.
Progent's Microsoft-certified consultants can help your organization to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy device and application management solution or assist you to modify your current SCCM 2012 environment to accommodate your evolving IT requirements. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM 2012 by delivering advanced consulting support for related Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your move quickly and economically. Progent's Exchange Server 2007 help, repair, and consulting offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.
Microsoft WSUS allows network administrators to install and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can fully and effortlessly manage the installation of updates that are published through Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial configuration of Microsoft SUS such as planning the Microsoft Software Update Services deployment, setting up client's workstations, establishing the Group Policy settings, and making sure your Microsoft SUS GPO is associated with an Active Directory container that makes sense for your system environment.
Progentís Technical Response Center provides low-cost national extended hours online support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers offer extended hours phone support and remote direct network connection to isolate and repair network problems quickly and affordably.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting services to help businesses of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.