Progent's ProSight family of managed services are geared to offer organizations who have minimal internal IT support teams with low-cost help from world-class management platforms and consulting expertise. Benefits of Progent's ProSight line of managed IT services include flat-rate IT maintenance expenses, automation of routine management tasks, ongoing absorption of the latest technology, graceful transition from legacy technology to modern solutions, improved alignment of information technology with strategic goals, access to veteran IT consultants, and freeing up management to concentrate on business rather than ever-changing computer technology.
For companies that have a combination of Apple Mac and Windows computers, there are two popular solutions for running Windows-only applications on a Mac: an external connection to a physical Windows computer or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach an Apple Mac to a networked Microsoft Windows-based computer to use Windows software and access network resources. Microsoft's Virtual PC for Mac simulates Windows on an Apple Mac system so that you can use Windows software directly. Progent's macOS and Mac OS X technology support experts can help your company to manage these products for running Microsoft Windows applications on your Apple Macs and can also help your organization to evaluate and install third-party solutions for Windows PC emulation.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their market, reduce their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.
Progent's compensation model is based on revenue sharing, so just like working as an independent consultant, your income is entirely tied to your work effort. Some of our consultants stress lifestyle issues and choose to consult at an easy pace, using our flexible calendar to pursue personal enthusiasms like hiking, car racing, skiing, fishing, travel, or spending private time with family and acquaintances. Other consultants take advantage of the chance to make big bucks through lots of effort and extended days. Progent fully encourages both ends of the spectrum and any point in between.
Cisco Cisco Unified Communications Manager, previously known as CallManager, is the heart of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified Communications Manager Express offer a location-independent IP-PBX by integrating tightly with unified messaging applications that include Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and budget-friendly remote and on-premises expertise to help businesses of all sizes to build and maintain CUCM deployments by providing Unified Communications Manager integration and technical support services that deliver maximum business value. Progent can help with any facet of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, designing UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management strategy based on best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Altaro VM Backup software provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also enables cost-effective cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your exposure to data loss, advanced encryption, item-level recovery options for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and for VMware vCenter for handling large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is an Altaro partner and offers a broad range of consulting services to assist you to design, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.
Progent's Microsoft-certified Intune consultants can help your company to understand the strategic value of adopting Microsoft Intune for administering your web-facing mobile computers including notebooks, phones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can assist you to define security and compliance policies, plan and deploy pilot systems to evaluate the benefits of Microsoft Intune for your environment, install Intune throughout your enterprise, integrate Intune with SCCM for unified change management, and provide ongoing support for your Intune deployment.
Progent's Cisco-Certified network management engineers can help you to use Cisco's network management tools alongside a selection of specialized third-party applications to build a comprehensive network management solution in order to keep your network operating smoothly, conserve limited resources, protect your data, revive rapidly from device failure or malicious assaults, and allow you to add or repurpose network resources intelligently and economically as your business grows.
Progent's UNIX platform support services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you a convenient single source to help you build and manage a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Mandrake.
Network monitoring commonly entails observing a network’s resource utilization in order to uncover throughput bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that run under Linux and can be deployed to monitor multi-OS networks where UNIX and Windows coexist. Progent's system support engineers can show you how to use both these tools to tune and troubleshoot your network. Progent's Linux consulting professionals provide small companies and programmers assistance with managing and supporting UNIX and Linux systems that work with Microsoft-based technology.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable online and on-premises consulting expertise, software development, and technical support services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based components into a cohesive information management system.
Progent offers cost-effective remote support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
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Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to obtain an objective assessment of the health of their network. Powered by a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI like a cleaner and safer AD environment. Both options also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, better compliance with government and industry security standards, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and higher availability.
Progent can provide the assistance of a certified VMware VCDX expert to help your organization plan, configure, manage and repair VMware vSphere and vCloud-based virtualization solution for local datacenters, private and public clouds, or hybrid cloud systems. Progent can provide advanced knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud tools for administering private and public cloud and hybrid cloud environments that deliver high uptime, data security, and application mobility.
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, enhancing and troubleshooting System Center Operations Manager environments and can provide companies of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver fast online or onsite troubleshooting to assist you to fix serious issues detected by SCOM 2012.
Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a redesigned structure. These enhancements affect key facets of IT including ease of administration, availability, security and compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of migrating to Microsoft Exchange 2013, create an efficient test and rollout plan, and train your IT team to manage your Exchange 2013 environment. Progent can also provide ongoing online support and management for Exchange 2013.
Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, administer, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent's Cisco CCIE-certified wireless network infrastructure experts can provide remote or onsite configuration and debugging support to assist you to plan, configure, update, optimize, manage and debug Aironet wireless AP environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and configuration of Aironet wireless access points to accommodate your specific workplace design, construction, and anticipated workloads.
E-Mail Guard is Progent's economical anti-spam and anti-virus solution that offers small companies world-class defense against spam, viruses, DHA attacks, and other forms of email-borne attacks on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated library of web-based antispam and virus defense services that defuse email assaults before they can penetrate the company firewall. Perimeter Manager also allows administrators track and manage their e-mail application, regardless of server vendor, hardware technology, or data center location.
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Progent offers the expertise of certified consultants as well as seasoned database application programmers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and security consultants to help you to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and define a cost-effective and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Progent's Check Point experts can help you choose and configure Check Point Firewall utilities and appliances based on Check Point Software's security platform to provide an affordable and efficient security solution for your business network. Progent can also help you integrate other Check Point technologies including ZoneAlarm and Check Point UTM-1 firewalls with security products from other suppliers and offer a single source for continuing network support, administration, education, and consulting services.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification on iOS, Google Android, and other personal devices.
Progent provides support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.
Microsoft Dynamics GP/Great Plains accounting offers analytics and reporting features that let you monitor all operations, revenues and expenses, and sales patterns with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can help you create reports that let you analyze your business more completely, converting uncooked data into useful management information. Progent can improve your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver custom business software development and web commerce solutions that work transparently with Microsoft Dynamics GP.
Progent provides consulting for security auditing software such as LANguard from GFI for performing a set of automatic network testing scans to uncover potential security gaps. Progent has extensive experience with security analysis tools and can show you how to understand testing reports and respond effectively. Progent can show you how to build security into your business operations, configure scanning tools, plan and implement a protected system architecture, and recommend procedures to optimize the security of your IT system. Progent's security professionals are available to show you how to configure a firewall, implement safe remote access to email and business applications, and install virtual private network. Progent's certified security consultants can test the protection of web software and can run comprehensive security evaluations of company-wide security to determine your organization's compliance with important international security standards including HIPAA, NIST, and ISO 17799.
Progent offers fast and affordable remote access to an authorized Oracle DBA expert or an Oracle software developer. Progent offers advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to plan, create, enhance, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Data Guard and Streams replication tools and Oracle Recovery Manager.
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For Windows desktop virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can help your company to plan a XenDesktop environment that maximizes the strategic value of your IT network; configure XenDesktop software with your servers, end-user computers, and printers; upgrade your older virtual desktop software to current releases of XenDesktop; and provide comprehensive remote technical support. Progent can also train your IT staff to adhere to best practices to maintain your XenDesktop solution effectively.
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security plan and build security into your corporate operations.
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Progent has 20 years of experience assisting small and medium-size businesses to plan, implement, optimize, manage, and debug IT networks that support an at-home workforce.
Progent's Cisco-certified CCIE networking consultants can assist your business to set up, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and move efficiently from outdated appliances to current devices.
Microsoft Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides small and midsize businesses a unified platform for financial management, inventory control, operations, project management, purchasing, sales and marketing, supply chain management, and business reporting. Progent's Dynamics 365 Business Central consultants can assist you to maintain your legacy Dynamics NAV environment or migrate efficiently to a cloud-based, onsite, or hybrid deployment model.
Progent offers the services of a certified engineer with expertise integrating technology from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to design, install, upgrade, or maintain a video conferencing solution that protects your current investment and optimizes the strategic value of your IT network. Progent also offers the services of infrastructure engineers who can assist businesses of any size to build and troubleshoot a network that delivers the speed, reliability, security, and scalability required to accommodate your telepresence environment.
Progent offers small and mid-size businesses professional consulting for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security companies such as Check Point Software, Juniper, and SonicWall. Progent can help you create a detailed security plan and choose appropriate technologies from a variety of vendors to achieve your security goals while staying within your budget limits.
Progent's certified engineers can provide remote and on-premises support services to assist you to manage, support, and troubleshoot computers based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, disaster recovery, online access, mobile device management, wireless network design, and remote network monitoring.
When conducting consulting projects for corporate customers, Progent uses a structured methodology based on defined milestones in order to meet financial, scheduling and engineering targets while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management procedures based on the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design tuning, and expert implementation. All phases are recorded to provide a detailed summary of IT services delivered and to assist in downstream system support.
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For large businesses, Progent can leverage internal network support groups by offering world-class background in deploying key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branches, Progent can perform as a seamless local extension of enterprise IT management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbanes Oxley conformance, project management, and world-class service for multiple location network environments powered by Enterprise Windows. Progent can offer on-site consultants and specialists to help with a campus relocation or branch move, or a system architect to help with building or utilizing an Internet Data Center or Hosting Facility.
For enterprise project management support, Progent offers access to senior IT experts with decades of experience in technology management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to help enterprise customers follow best practices to make sure major projects are successfully completed on schedule and on budget.
For small businesses considering Progent's IT outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
Progent's network engineers can help you to streamline desktop change and update management by providing expertise with management platforms such as Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can expand their market, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.
Progent's seasoned team of IT consultants and subject matter specialists have years of background providing remote and on-premises support for organizations of all sizes who need to integrate Android phones into their IT networks so that users can communicate and collaborate while on the go. Progent offers the range of skills to solve technical issues that span numerous manufacturers and that represent a combination of older and up-to-date technology. Progent provides budget-friendly remote technical support to assist you with any aspect of designing, deploying, managing and maintaining your BYOD environment. Progent can deliver occasional technical support to help you to handle especially challenging IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major network initiatives on schedule and within budget. Progent can help with local, cloud-based, or hybrid networks and can provide expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or individual training sessions to help you manage and use Android phones and tablets securely and productively.
Progent's Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent clients without adequate in-house resources to assemble effective pilot environments, the lab reduces capital costs and technical risk while keeping vital IT initiatives on schedule.
Progent can provide enterprise customers the services of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's complete line of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN environments quickly and affordably following best practices.
Progent provides nationwide remote technical support and troubleshooting services for businesses who run Apple macOS and OS X networks or whose information systems include a combination of Apple Mac and Microsoft technology. Progent's consultants can provide Mac clients a variety of IT services including desktop support, migration to the latest edition of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Remote IT help provides optimum leverage for your IT budget by extending user efficiency and shortening the time charged for network repair services. Sophisticated online access tools and skilled service specialists and consultants allow Progent to handle the majority of IT issues without squandering time and expense by going to your location. In most of situations your IT problems can be dealt with over the phone or via a combination of telephone support and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM premier security professionals to help with the most difficult network problems.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Progent's support specialists in Mac and Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless environments with resource sharing and workgroup functionality. Allowing productive co-existence among a variety of servers and desktops powered by Mac OS and Microsoft Windows calls for extensive knowledge of and background with Mac and Microsoft technology. Progent's experience in Windows and Apple service makes it possible to provide expert support to companies that depend on these platforms to maintain their competitive edge. Progent can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent can help small and mid-size businesses to install centralized endpoint management and monitoring systems for administering endpoint devices used by offsite workers.
Progent's Microsoft certified engineers can assist your company to assess Microsoft Windows 7 to verify application compatibility and to check its performance and reliability running with your applications. Progent can also show you how to estimate the potential business value of moving to Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can assist your IT organization to plan and execute a non-disruptive upgrade to Windows 7 from a your current version of Microsoft Windows.
Remote server management cards offer IT managers complete control of a server without the requirement for a personal visit. Using remote management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and support a high-availability business network that incorporates remote server management cards and Progent can utilize these remote management cards to provide efficient off-site technical support. Progent has experience with a number of remote server management cards including Aten remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Colocation data centers allow companies to share world-class facilities for hosting computer hardware that runs critical applications and services. Progent's Microsoft and Cisco certified consultants can help your company with all aspects of your colocation program including choosing and migrating to a colocation site, designing system architecture, defining hardware, on-site and on-line troubleshooting, setting up offsite network management, and training your IT staff.
The server cluster feature set built into the Datacenter and Enterprise editions of MS Windows Server 2008 is dramatically redesigned to simplify the installation, configuration, and management of clusters that provide improved levels of system dependability, protection, efficiency, and flexibility. New or enhanced capabilities include cluster Validation, easier configuration and deployment, improved cluster administration, redesigned cluster infrastructure for maximum availability, hardened security and quorum models, elimination of failure points, greater storage and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist you evaluate the advantages of Windows clustering, plan and execute a deployment, train your network support staff to manage your cluster environment, provide continuing consulting and support services, and produce and test a business continuity plan.
Progent can assist your company to create, implement and troubleshoot a backup/restore solution built around MSP360 software. MSP360 enables file/folder or image backup/recovery for VMs and physical machines, supports all leading public clouds, and permits businesses to create a backup ecosystem with a minimum Recovery Time Objective and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to protect against data loss caused by human mistakes, computer glitches, malicious insiders, and external attacks such as ransomware.
Progent can provide the support of RIM BlackBerry-certified experts who can help small organizations to design, manage, and troubleshoot BlackBerry solutions economically and effectively, doing away with the requirement for an in-house BlackBerry expert and reducing the expense and distraction of maintaining a mobile workforce. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISA and GIAC-certified security professionals. This breadth of expertise, combined with Progent's efficient online service delivery model, offers small and mid-size businesses an efficient option for incorporating BlackBerry devices and software seamlessly into their IT system.
If you are developing UNIX or Linux applications on a network that has Windows-based processors, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of strategic know-how while avoiding the constant distraction of managing your business network. By using smart network monitoring and by delivering online and in-person support when your company needs it, Progent offers an economical way for managing an information system that provides excellent availability, protection, and performance. Progent's UNIX/Linux developer support offerings include comprehensive information technology outsourcing, virtual server infrastructure, online and on-premises service and repair, proactive network monitoring, and Contact Center outsourcing.
E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard addresses the protection and management of corporate email by offering constantly updated spam and virus filtering, policy management, content testing, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and analysis tools plus outbound email filtering to help you repair your e-mail environment and define and enforce corporate security policy.
Progent’s team of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on industry experience, at the forefront of IT service, performing a broad range of IT tasks for an extensive mix of clients. Each Progent support professional shares a proven set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its consulting staff. This ensures that you get not just world-class IT capability, but also a support engineer with field-tested methods for using computer knowledge to repair actual IT problems efficiently.
Stealth intrusion checking is a key part of any comprehensive IT system security plan. Progent’s security professionals can run thorough intrusion tests without the awareness of your organization's internal IT staff. Stealth penetration testing uncovers whether existing security defense tools such as intrusion incident warnings and event log monitoring are properly configured and consistently monitored.
Progent’s Microsoft-certified consultants offer businesses of any size consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently connecting people, groups and information. SharePoint Server provides a central spot for your workers or customers to access, organize, share and manipulate useful data, files, and applications and to interact with other people. SharePoint allows faster and better decisions, more effective access across groups and more economical business processes. Windows SharePoint Services join workers, customers, teams and major tasks with the data they’ve created in a manner that makes data easy to locate, download and re-use. Progent's certified SharePoint experts can assist your organization to support your current SharePoint ecosystem or upgrade to the current version of SharePoint Server or to SharePoint Online.
Progent's Check Point Software firewall consultants can help you plan, configure, and manage firewall environments built around Check Point Software NGFW firewall appliances and Check Point's cloud-based security services. Progent's consultants can also assist you support older Check Point firewall models or upgrade smoothly to Check Point's modern security gateways.
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to get an objective evaluation of the health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI like a cleaner and more secure AD environment. Both options also offer the long-term advantages of advanced remote network monitoring and management technology. These advantages can include lower-cost network management, better compliance with government and industry security standards, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and less downtime.
If your company operates a UNIX, Linux, or Solaris network or a mixed-platform computer system, Progent's CISM and ISSAP-certified security specialists can assist your whole enterprise in a broad array of security topics including security management practices, security design and models, connection control systems and methodology, applications development security, business processes security, hardware security, communications, network and web security, and disaster recovery planning. CISM and ISSAP stipulate the fundamental competencies and worldwide standards of knowledge that network security professionals are expected to master. These accreditations provide executive management the assurance that those who have earned their CISM, CISSP or ISSAP certification have demonstrated the experience and knowledge to deliver world-class security support and consulting services.
Global Information Assurance Certification was founded in 1999 to validate the knowledge of IT security professionals. GIAC accreditations are recognized by companies and institutions throughout the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide help with all of the security disciplines addressed within GIAC certification such as evaluating infrastructure security mechanisms, event management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Progent's certified Windows 2000 consultants can help you optimize the functionality of your current Windows 2000 Servers and can simplify network management, provide tech support and troubleshooting, and strengthen security. Progent can also show you how to design, rationalize, and implement a plan to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in designing pilot programs to reduce the technical risk involved with moving to Windows Server 2003 by uncovering potential hardware and application compatibility issues.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, optimizing and repairing System Center Operations Manager solutions and offer companies of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or onsite technical support to help you to fix serious issues uncovered by SCOM 2012.
Microsoft 365, formerly branded Office 365, is Microsoft's extensive suite of productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are offered in a variety of subscription plans targeted at customers ranging from students and households to enterprises. Progent offers fast and easy online access to consultants with expertise in Microsoft, Mac, iOS, and Google Android technology. Progent can help your business to understand the many subscription plans offered with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid solutions that seamlessly integrate local and cloud-based products and services.
Progent's work environment will allow you to become a better consulting professional by enhancing your technical knowledge and boosting the loyalty of your clients. Progent delivers this promise by recruiting the best professional experts for you to operate with, providing an advanced network and communications infrastructure, running custom application utilities to enable the maximum level of service, and by optimizing our business models for finding and keeping clients.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help businesses of any size to design, implement, administer, and repair a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier versions of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide as-needed help for fixing especially challenging issues, or comprehensive project management services. Progent can also help your business to design Data Protection Manager into a comprehensive disaster recovery plan.
Progent's consultants can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and custom education. Progent can assist clients to upgrade to macOS from OS X or earlier editions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone support and iPad management, or moving to iCloud. For computer environments built exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is available, safe, fast and aligned with your company's business goals.
Progent’s certified consultants offer small and mid-size businesses enterprise-grade consulting support for Systems Management Server and Configuration Manager, Microsoft's standard tools for update and deployment management. Configuration Manager is Microsoft's new title for the update management solution previously called Systems Management Server. Configuration Manager offers a range of new features to SMS Server including comprehensive automation, integrated Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progent’s Microsoft certified consulting professionals can help you use SMS 2003 or Configuration Manager 2007 effectively for automated OS and application software deployment, security patch administration, application metering, and licensing reconciliation. Progent's engineers can also assist your company to migrate efficiently from Systems Management Server to System Center Configuration Manager 2007.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on iOS, Google Android, and other out-of-band devices.
By using virtual server technology, businesses can run multiple virtual machines on a single physical server. Virtualization technology enables businesses to enjoy all the advantages of server isolation, while avoiding the expense that goes with purchasing additional server hardware. Virtual servers are the critical technology behind private clouds, which provide major benefits such as lowering the costs of hardware, datacenter facilities, and management while improving information security, system reliability, and recoverability. Other useful server management technologies are network monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management consultants can help you in all areas of server consolidation and administration to allow your business to cut costs and conserve time.
Microsoft CRM helps mid-market companies nurture profitable customer interactions. Built-in Sales and Customer Service modules allow employees to share data to help promote sales success and deliver consistent, effective customer service. Progent can configure the optimal network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can show you how to integrate Microsoft CRM with your sales or customer service data.
Progent's certified Windows Server 2022 consultants can assist your company to design and carry out an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Progent's certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with multiple offices, remote workers, and line-of-business web applications. Progent's ISA Firewall consultants can help your company in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without adversely restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.