Progent's service specialists in Apple OS X and Microsoft Windows technology can help you integrate Mac and Windows computers into seamless networks with full sharing and collaboration functionality. Allowing productive cooperation among a mix of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and background with Mac and Microsoft products. Progent's background in Microsoft and Macintosh service makes it possible to provide world class support to businesses that depend on these technologies to maintain their strategic edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent offers IT support for mid-size companies who have 100 to 250 system clients. The mid-size business or work group has traditionally been an underserved part of the market for network consulting services. The cost structures and service access practices of major third-party support firms make them excessively costly for the typical small company or small medium business (SMB), which usually relies on a modest information technology budget with which to maintain an information network whose advanced technology and capability are often comparable to the networks of far bigger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual network technology and 24x7 network monitoring, dramatically lowers the network maintenance costs of an SMB while offering the small company with big-company support from certified, IT experts knowledgeable in a broad range of midsized business technologies. If your medium size organization or small business is searching for the quality of IT support appropriate for a mid-size organization without paying enterprise costs, you need Progent.
Progent offers nationwide remote phone support and troubleshooting services for companies that run Apple Mac OS X networks or whose IT systems feature a combination of Mac with Microsoft Windows technology. Progent's experts offer Apple macOS and Mac OS X clients a variety of IT services such as desktop assistance, upgrading to the most recent edition of Mac OS X from legacy versions of Mac, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad support, or migrating to Apple's iCloud services. Remote network consulting offers optimum leverage for your information technology budget by preserving client efficiency and limiting the hours charged for network analysis and repair. Sophisticated remote access tools and experienced service specialists and engineers combine to enable Progent to solve most network issues without wasting time and money by traveling to your site. In the vast majority of cases your IT problems can be remediated by telephone or through a mix of phone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM premier security specialists to help with the most difficult system problems.
Exchange 2013 includes significant improvements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These improvements affect key areas including ease of administration, high availability (HA), compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment plan, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management for Exchange Server 2013.
Cisco's wireless VoIP phones are industrial-grade wireless handsets designed for professionals who are mobile within office, hospitality, health-care or other venues where IT management requires portable phones that provide more administrative control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Successful integration of Cisco's wireless VoIP phones typically demands that you set up and optimize numerous key pieces of your wireless infrastructure such as APs, routers and switches, wireless LAN controllers, and management software. Progent's certified consultants can provide online and on-premises support to help your organization build and manage a Cisco wireless IP phone deployment by providing integration services that can range from troubleshooting the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Progent's Microsoft-certified professionals have over a decade of experience delivering unified communications solutions for companies ranging from small businesses to large corporations. Progent provides affordable support for all versions of Exchange Server to enhance email and virus protection, configure high availability email environments, and implement remote and wireless email access. Progentís Exchange support services can help you in planning and executing a move from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2016. Progent provides integration help for Windows 8, Windows 7, and Windows XP clients running Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for all major browsers. For e-mail virus defense, spam filtering and data data leak protection, Progent offers Email Guard managed services.
Progentís data center support services are designed for businesses with hardware located at Internet Data Centers or data center colo hosting facilities and requiring on-demand in-person service at the co-location site as well as remote help from Microsoft and Cisco Certified experts. Progent provides a complete array of Internet Data Centers and IDC and co-location support services such as network architecture analysis, Windows and Linux server integration and support, tech support for server and communications infrastructure, development and deployment of high availability systems, architecting and implementing layered security defenses, firewall integration and support, configuring load balancing environments, and creating fault tolerant server cluster configurations.
Progent's Cisco CCIE network consultants can assist you to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable workflow for recovering services rapidly following an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, configure, test and maintain a disaster recovery system based on VMware SRM.
Progent's Juniper Networks-authorized NetScreen engineer can assist your company to install and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure issues in Juniper-only or mixed-vendor environments.
Progent's Data Center professionals can help you find high availability data centers that match the particular requirements of your business. High availability colocation sites are particularly attractive to small companies because of their low cost and convenience in comparison to taking a do-it-yourself approach. Attempting to design an in-house data center that offers even a minimum level of fault tolerance is too expensive for most small businesses. Progent can help you reap all the advantages of non-stop data centers and 24x7 colo sites by providing a full array of engineering and maintenance services.
Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to build a unique capability for serving branch offices that require network service with the flexibility associated with with small firms but which includes professional communications, complete documentation, and adherence to corporate IT standards. If your enterprise maintains a sales office located anywhere in or any region covered by Progent's consultants, Progent can provide a broad range of on-premises and remote IT support services and system design expertise.
Progent can help your organization to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy change management solution or assist you to enhance your current SCCM 2012 ecosystem to support your changing business needs. Also, Progent can help you to create an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL SSRS, and IIS.
Progent's Microsoft-certified consultants offer remote or onsite support to help companies of any size to plan, deploy, manage, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older releases of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent can provide as-needed help for resolving particularly challenging problems, or full project management support. Progent's consultants can also help you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Windows Hyper-V 2016 incorporates key features initially developed for and proven on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, availability, scale, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to support your vital applications, plan an efficient network architecture for a cloud-based or hybrid installation, create and execute a non-disruptive migration plan, educate your IT management and support staff, and deliver as-needed consulting and debugging support to make sure that your Hyper-V 2016 investment delivers maximum business benefit.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their reach, reduce their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.
Progent can help you plan and execute an efficient move to Dynamics GP so that you retain your data, improve your security, modernize your analytics, take full advantage of Microsoft Office support, and minimize business disruption by creating and executing a sensible migration plan. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports help, FRx programming, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create specialized business software and eCommerce programs that work seamlessly with Dynamics GP/Great Plains.
Progent can help you prepare and implement an efficient migration to Dynamics GP/Great Plains so that you preserve your information, strengthen your security, modernize your analytics, take complete advantage of Microsoft Office integration, and reduce business disruption by creating and following a smart migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create specialized line-of-business software and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP.
Progent's experts can provide macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server help, security services, and custom training. Progent can help clients to upgrade to macOS from OS X or earlier versions of OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone integration and iPad synchronization, or migrating to Apple's iCloud services. For business environments built solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, configuring and supporting a network infrastructure that is available, safe, efficient and aligned with your company's business goals.
If you have a company network with 10 to 50 desktop clients, Progent's IT outsourcing services free your company from dependence on an individual independent service provider while giving you cost-effective and dependable access to high-quality technical support. By delivering network support help when you require it, providing advanced knowledge for key applications, offering unique services such as automated server monitoring, and charging only for support you receive, Progent gives you an economical way for maximizing the profitability of your small business network. Progent is the intelligent way for small organizations to build and support a robust and safe IT network and to have fast access to the experienced help ordinarily restricted to businesses who can afford a sizeable internal IT group.
Progent is one of the most qualified IT consulting companies for integrating email solutions powered by Exchange 2000 Server. Progent specializes in helping small companies get the full benefits of Microsoft Exchange 2000 under typical situations including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 management.
Progent's consultants can assist your company to assess the benefits of Microsoft Lync Server 2010 for your business and can assist you to plan and carry out a deployment of Lync Server 2010 that consolidates the management of Instant Messaging and Presence and improves the productivity of your office staff, telecommuters, and smartphone users. Progent can in addition assist you to perform a smooth upgrade to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Lync Server to enhance the team-computing capabilities of MS Office programs, and offer webinar training and continuing technical support for Lync and other Microsoft products.
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Years of background with Microsoft's email products has made Progent one of the most knowledgeable computer support firms in California for configuring messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses get the full advantages of Exchange Server under common situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 mail system, and outsourcing your Microsoft Exchange Server management.
Progent is one of the most expert network support companies for creating e-mail solutions powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the benefits of Microsoft Exchange 2000 under common situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server administration.
Progent offers access to the affordable support of remote Internet connectivity experts to assist your organization to evaluate or update your Internet services so your Internet access solution matches your business requirements. Services provided by Progent's engineers include evaluation of your current bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and managing a smooth move to a new ISP and/or service plan. Provisioning can include enhancing current routers and switches and configuring additional ones, setting up firewalls, and upgrading dependable Border Gateway Protocol configurations.
SQL Server 2014 includes significant improvements in key areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates transparently with all workloads including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises consulting services such as system design, deployment, management, troubleshooting, and software development expertise to help organizations of all sizes to realize fast return from their SQL Server 2014 investment.
Progent offers clients access to consultants who have been awarded some of the IT industry's most prestigious credentials. Progent thinks that customers deserve to be sure that their computer service professionals have formal testing as well as extensive practical backgrounds so that Progent's clients can engage Progent's support with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts brings privileges for substantially better vendor assistance than is available to uncertified service providers, enabling Progent to deliver clients a higher class of computer support. In addition, recognized certifications such as CISSP or ISSEP for IT security can aid corporate customers to demonstrate compliance with regulatory requirements by using the services of recognized IT professionals.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing corporate security designs for IT networks with many locations, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that meets your IT protection requirements without restricting your productivity.
Progent's management team includes seasoned veterans with years of background providing network consulting services, troubleshooting, and long-term information system planning to organizations ranging from small offices to Fortune 500 companies. Great support calls for great personnel, and Progent has put together a management staff able to provide customers with the top service value available anywhere.
Progent's Mac support engineers can assist you with a wide array of system foundation areas such as network architecture, remote and mobile access, internetwork compatibility, security, and new technologies including VoIP and fast wireless connectivity. For business networks built exclusively on Apple Mac OS X or for environments incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to deal with the complexity of designing, configuring, and supporting a network infrastructure that is robust, safe, efficient and supportive of your corporate goals. Progent can help you deploy Appleís Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan SAN systems. Progent can also give you access to certified professionals to help you with Cisco routers and switches.
Progent's Juniper-certified NetScreen engineer can assist you to configure and optimize NetScreen 5000 series routers, migrate from previous NetScreen products to more current Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-vendor environments.
Progent can provide affordable remote access to engineers skilled in a wide range of utilities and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent offers help for all major data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist you to install, upgrade, or maintain backup/restore systems for a range of architectures including local, edge to datacenter, cloud-based, or a mix.
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching clients to resolve problems that are within their scope, Progent can concentrate on delivering hard-to-find skills where Progent faces little competition. Mid-size businesses who utilize familiar freelance service providers or who maintain in-house support personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more reliable, secure, and productive.