The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, developing efficient system upgrade methodologies, assessing and tuning performance, planning or validating disaster recovery solutions, resolving compatibility issues, and building training environments for the latest technologies. For Progent customers without adequate in-house resources to configure proper pilot systems, the lab reduces capital outlay and engineering risk while keeping vital IT initiatives on schedule.
Progent's Microsoft-certified consultants offer online or in-person expertise to assist companies of all sizes to plan, deploy, manage, and repair a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier releases of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for resolving particularly challenging problems, or full project management support. Progent's consultants can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent's Linux consulting experts provide small businesses and developers assistance with administering and maintaining Linux systems that operate with Microsoft-powered technology. Progent can give your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with an easy one-stop consulting firm to show you how to build and maintain a protected and robust cross-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent's Citrix-accredited engineers can help you to evaluate the business advantages of XenServer as well as additional Citrix platforms, and can assist your IT organization to plan, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can also analyze your existing XenServer deployment and help you to enhance resource utilization, responsiveness, security and compliance, availability, and disaster recovery.
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical data, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical information.
For corporations with branches in California or any area covered by Progent's engineers, Progent's Microsoft-Certified IT support experts and authorized Cisco system consultants offer a range of IT consulting services such as project management, SOX compliance, site moves, corporate security, system design, local or remote branch office support, and troubleshooting for co-location hosting facilities. A Progent IT consultant can show you how to plan a multi-office network that makes smart use of colocation facilities and Internet hosting sites. Progent's Microsoft Premier consultants can help major corporations plan, deploy and maintain major rollouts of updated releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's CCIE and CCNP experts can help you configure Cisco technology for connection solutions that combine basic, high-performance, integrated, and remote networking.
Progent's veteran group of IT consultants and application specialists have extensive background delivering remote and on-premises assistance for organizations of all sizes who want to integrate Android phones and tablets into their information systems so that users can be productive from anywhere. Progent offers the breadth of skills to solve network issues that involve numerous vendors and that entail a combination of older and current technology. Progent offers affordable online consulting to assist you with any stage of designing, implementing, managing and troubleshooting your BYOD solution. Progent can provide occasional support to assist you to resolve especially stubborn technical issues, or Progent can provide comprehensive project management services to help you finish strategic network projects on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or individual training sessions to help you manage and operate Android phones and tablets efficiently.
Progent's certified Windows Server 2019 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent's Cisco CCIE wireless network infrastructure consultants offer online or on-premises configuration and troubleshooting services to assist your organization to design, configure, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi AP deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet Wi-Fi access points to accommodate your specific office design, building structure, and expected network traffic.
Microsoft Exchange 2013 includes significant enhancements to the capabilities of Exchange 2010 and introduces important innovations plus a revamped architecture. These improvements favorably impact key IT areas including ease of administration, high availability (HA), security and compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective test and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management services for Microsoft Exchange Server 2013.
Progent's consultants can provide Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and custom training. Progent can help businesses to migrate to macOS from OS X or earlier versions of Mac OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and Apple iPad management, or migrating to Apple's iCloud. For computer environments built exclusively on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is reliable, safe, fast and aligned with your organization's business goals.
Progent's wireless professionals can help small businesses plan, select, evaluate, deploy and support secure building-to-building wireless bridges that integrate seamlessly into your IT network while providing a level of security that equals or excels wireline interfaces. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you identify and install the wireless link technology that align best your business needs.
Progent's Windows consulting experts can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 provided by Progent's experts include ROI estimates, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management and synchronization, teleworker connectivity, data and identity security, streamlined provisioning and administration, network optimization, wired/wireless convergence, business continuity planning, group and personal training for network management staff and end users, and ongoing technical help.
DoubleTake/Carbonite Software publishes a family of products designed to provide small businesses a variety of cost-effective solutions for replicating and recovering business-critical applications such as Exchange Server, SQL Server, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have extensive experience integrating DoubleTake/Carbonite technology into small company IT networks to achieve an advanced state of fault tolerance and disaster recovery capability at an affordable price.
Progent is among the most qualified information technology support companies for creating email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small companies get all the benefits of Microsoft Exchange 2000 for typical situations including updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.
Exchange Server 2013 incorporates significant enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful new features as well as a revamped architecture. These enhancements affect vital areas such as manageability, availability, security and compliance, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can help you evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and deployment strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Exchange 2013.
Microsoft Small Business Server is an affordable suite of essential servers that offers the basis for a powerful but easy-to-manage information. The technical sophistication of the Microsoft .NET products bundled with Small Business Server 2011 calls for a network support expert with hands-on experience planning and integrating cohesive, comprehensive business technology solutions. Progent's SBS Server consultants have an average of over a decade of background integrating computer systems built on Microsoft products. This background ensures you results in installing, administering, and repairing network solutions that incorporate the Microsoft SBS Server suite of servers and productivity software.
Progent's certified Windows 2000 Server consultants can provide network support and information technology consulting services for the complete line of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows 2000 Server integration, update, and support services include network design, deployment, project management, local and off-site support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Global Information Assurance Certification was established in 1999 to validate the knowledge of network security professionals. GIAC certifications are recognized by companies and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer support for any of the security disciplines covered under GIAC accreditation such as auditing infrastructure vulnerability, incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Progent's certified Microsoft Office and Microsoft 365 experts can help businesses to integrate Microsoft Office desktop and Microsoft 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that provides quick return on investment and enables better business results. Progent can help your company to integrate Microsoft Office or Microsoft 365 applications with one another and with additional key Microsoft platforms including SharePoint Server, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility issues between various versions of Microsoft Office desktop and offers live online instruction to individuals or teams.
E-Mail Guard is Progent's affordable antispam and virus defense service that gives small businesses world-class protection against spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive suite of web-based anti-spam and virus defense services that stop email assaults before they can breech the network firewall. Perimeter Manager also lets administrators track and control their email systems, regardless of server vendor, hardware technology, or geographic location.
Progent's SonicWall firewall consultants can show you how to deploy, maintain, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete network protection solution and design protection into your corporate processes.
Before Progent's MOM-based solution, system issues were approached reactively, once users were impacted by them. With the benefit of proactive, automated alerts and trend analyses sent by Microsoft Operations Manager, Progent is now able to anticipate server problems before they grow to be serious enough to disrupt network availability. Because of MOM, Progent can deal with looming problems before customers know that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class availability, security and performance.
Progent's ransomware consultants can help you to assess your ransomware vulnerability, remotely monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and rebuild a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent can help you in any facet of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook.
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2008 for your business, create pilot programs and rollout plans, integrate Windows Server 2008 with your IT environment and applications, educate your support staff how to use enhanced administration tools, and deliver continuing consulting and troubleshooting via budget-friendly alternatives including Helpdesk service and online technical support.
Progent offers the support of Microsoft-certified engineers and experienced database application developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified data security professionals to assist you to evaluate the likely benefits of SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and configure an efficient and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent provides national remote help and consulting services for businesses who operate UNIX, Linux, or Solaris environments or whose IT systems include a mix of UNIX and Microsoft technology. Online IT help provides maximum return for your IT budget by protecting user productivity and limiting the hours billed for network analysis and repair. Advanced remote access utilities and skilled technicians and consultants combine to enable Progent to solve the majority of network issues without squandering time and money by traveling to your site. In the vast majority of cases your network problems can be remediated over the phone or via a mix of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP premier security specialists to assist with the toughest network issues.
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN products including the Raptor and VelociRaptor family or help you migrate to more recent firewall/VPN technology. Progent can also enable you to design and implement a comprehensive security strategy that can include firewall/VPN appliances and utilities, outsourced security and network defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing network help, administration, education, and security expertise.
Microsoft Certified Partner Support Services Windows Server 2012R2 Hyper-V
Progent can help your business to design and implement an efficient migration from a Solaris-based information environment to a network powered by MS Windows and suited for running Microsoft's powerful office productivity software, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and software development experts can assist you to preserve your information and reduce productivity disruption by developing an effective transition strategy that preserves your existing investments in Solaris software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include evaluation of current environment, migration strategy and validation, MS Exchange migration expertise, information and application software migration, and server and mass storage transition and consolidation.
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can assist your company to manage your current PIX or ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Citrix-accredited engineers can assist your company to evaluate the strategic advantages of XenServer as well as additional Citrix platforms, and can help you to design, validate, execute, troubleshoot, and maintain a XenServer solution. Progent can also analyze your current XenServer environment and help you to optimize resource utilization, performance, protection, availability, and recoverability.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite consulting expertise, software development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a seamless intranet solution.
Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, tuning wireless throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast failover, and strengthening security by identifying threats and analyzing network traffic based on user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller technology.
System Center Configuration Manager 2016 automates application and device provisioning and updating, centralizes compliance settings control, inventories network resources, protects against company data leakage, provides network health reporting, enables secure end-user self service, and offers a common control mechanism for administering mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can assist you with any aspect of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco devices for centralized management.
Progent's Check Point firewall consultants can help you design, deploy, and manage firewall environments that rely on Check Point Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you support older Check Point firewall models or migrate smoothly to Check Point's modern security gateways.
Progent's Jabber consultants can provide remote or onsite support to help organizations of all sizes to plan, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced expertise for all the products, technologies and services that make up building a cohesive Cisco Jabber solution such as Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP trunking, WiFi systems, cyber security, cloud computing, telepresence systems, PBX systems, business continuity, and other components of a cohesive collaboration ecosystem.
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes productivity downtime, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.
The Helpdesk support delivery model adopted by Progent's Technical Response Center gives small and midsize organizations an effective option to dependence on independent service individuals by offering extensive technical knowledge accessible to multiple support groups, optional 24x7 access to emergency help, fast escalation to world-class experts for solving even the most difficult issues, service consistency and dependability, quick follow through overseen by seasoned IT service administrators, a selection of convenient techniques for initiating service jobs, and excellent process transparency enabled by ticket tracking and available via a web portal.