Additional Topics of Interest

macOS and Windows integration Specialists
Windows and macOS Computer Consulting

Progent's service specialists in Apple OS X and Microsoft Windows technology can help you integrate Mac and Windows computers into seamless networks with full sharing and collaboration functionality. Allowing productive cooperation among a mix of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and background with Mac and Microsoft products. Progent's background in Microsoft and Macintosh service makes it possible to provide world class support to businesses that depend on these technologies to maintain their strategic edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.

Midsize Office Information Technology Consulting Firms
Upgrading Mid-size Company

Progent offers IT support for mid-size companies who have 100 to 250 system clients. The mid-size business or work group has traditionally been an underserved part of the market for network consulting services. The cost structures and service access practices of major third-party support firms make them excessively costly for the typical small company or small medium business (SMB), which usually relies on a modest information technology budget with which to maintain an information network whose advanced technology and capability are often comparable to the networks of far bigger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual network technology and 24x7 network monitoring, dramatically lowers the network maintenance costs of an SMB while offering the small company with big-company support from certified, IT experts knowledgeable in a broad range of midsized business technologies. If your medium size organization or small business is searching for the quality of IT support appropriate for a mid-size organization without paying enterprise costs, you need Progent.

OS X Remote Consult
Mac Phone-based Consultancy

Progent offers nationwide remote phone support and troubleshooting services for companies that run Apple Mac OS X networks or whose IT systems feature a combination of Mac with Microsoft Windows technology. Progent's experts offer Apple macOS and Mac OS X clients a variety of IT services such as desktop assistance, upgrading to the most recent edition of Mac OS X from legacy versions of Mac, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad support, or migrating to Apple's iCloud services. Remote network consulting offers optimum leverage for your information technology budget by preserving client efficiency and limiting the hours charged for network analysis and repair. Sophisticated remote access tools and experienced service specialists and engineers combine to enable Progent to solve most network issues without wasting time and money by traveling to your site. In the vast majority of cases your IT problems can be remediated by telephone or through a mix of phone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM premier security specialists to help with the most difficult system problems.

Immediate Exchange 2013 Unified messaging Support Outsourcing
Integration Services Exchange 2013 In-Place Hold

Exchange 2013 includes significant improvements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These improvements affect key areas including ease of administration, high availability (HA), compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment plan, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management for Exchange Server 2013.

wireless IP phone configuration Support Services
wireless IP phone configuration IT Consultant

Cisco's wireless VoIP phones are industrial-grade wireless handsets designed for professionals who are mobile within office, hospitality, health-care or other venues where IT management requires portable phones that provide more administrative control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Successful integration of Cisco's wireless VoIP phones typically demands that you set up and optimize numerous key pieces of your wireless infrastructure such as APs, routers and switches, wireless LAN controllers, and management software. Progent's certified consultants can provide online and on-premises support to help your organization build and manage a Cisco wireless IP phone deployment by providing integration services that can range from troubleshooting the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.

CISA Certified Security Expert EMail Virus Support Firms
Network Consulting Service Microsoft Exchange 2000

Progent's Microsoft-certified professionals have over a decade of experience delivering unified communications solutions for companies ranging from small businesses to large corporations. Progent provides affordable support for all versions of Exchange Server to enhance email and virus protection, configure high availability email environments, and implement remote and wireless email access. Progent’s Exchange support services can help you in planning and executing a move from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2016. Progent provides integration help for Windows 8, Windows 7, and Windows XP clients running Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for all major browsers. For e-mail virus defense, spam filtering and data data leak protection, Progent offers Email Guard managed services.

Consulting Services Collocation
24x7 Data Center Colocation Consultant Services

Progent’s data center support services are designed for businesses with hardware located at Internet Data Centers or data center colo hosting facilities and requiring on-demand in-person service at the co-location site as well as remote help from Microsoft and Cisco Certified experts. Progent provides a complete array of Internet Data Centers and IDC and co-location support services such as network architecture analysis, Windows and Linux server integration and support, tech support for server and communications infrastructure, development and deployment of high availability systems, architecting and implementing layered security defenses, firewall integration and support, configuring load balancing environments, and creating fault tolerant server cluster configurations.

Urgent Cisco Computer Consulting Company
Cisco Access Point Technical Support

Progent's Cisco CCIE network consultants can assist you to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.

VMware vRealize Automation vRA Professional
Technology Professional VMware Site Recovery Manager and NSX

VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable workflow for recovering services rapidly following an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, configure, test and maintain a disaster recovery system based on VMware SRM.

Juniper NetScreen Cybersecurity Consultancies
Juniper Firewall/VPN Evaluation

Progent's Juniper Networks-authorized NetScreen engineer can assist your company to install and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure issues in Juniper-only or mixed-vendor environments.

Technical Support High Availability Data Center
Fault-tolerant Data Centers Consultant Services

Progent's Data Center professionals can help you find high availability data centers that match the particular requirements of your business. High availability colocation sites are particularly attractive to small companies because of their low cost and convenience in comparison to taking a do-it-yourself approach. Attempting to design an in-house data center that offers even a minimum level of fault tolerance is too expensive for most small businesses. Progent can help you reap all the advantages of non-stop data centers and 24x7 colo sites by providing a full array of engineering and maintenance services.

Branch Office Remote Consulting
Branch Location Integration Support

Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to build a unique capability for serving branch offices that require network service with the flexibility associated with with small firms but which includes professional communications, complete documentation, and adherence to corporate IT standards. If your enterprise maintains a sales office located anywhere in or any region covered by Progent's consultants, Progent can provide a broad range of on-premises and remote IT support services and system design expertise.

Online Technical Support SCCM 2012 Reporting
Computer Consultant SCCM 2012 Site Hierarchy Design

Progent can help your organization to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy change management solution or assist you to enhance your current SCCM 2012 ecosystem to support your changing business needs. Also, Progent can help you to create an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL SSRS, and IIS.

Online Consulting SCDPM 2012 and SQL Server
SCDPM 2012 Security and Compliance Technology Consulting

Progent's Microsoft-certified consultants offer remote or onsite support to help companies of any size to plan, deploy, manage, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older releases of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent can provide as-needed help for resolving particularly challenging problems, or full project management support. Progent's consultants can also help you to design SCDPM 2012 into a comprehensive disaster recovery strategy.