Progent's CCIE-certified network infrastructure consultants have extensive background helping Internet Service Providers to architect, implement, administer, optimize, and troubleshoot fault-tolerant, extensible network environments suitable for shared public networks.
Microsoft Dynamics GP 2010 accounting software is a comprehensive business management and analytics solution that unifies information and operations across your business, interfaces easily with other applications, and brings together employees, clients and suppliers unrestricted by time or location. Designed for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, e-commerce, HRM, CRM, field force automation, manufacturing, retail management, and online business services. Progent can help you install and maintain a robust, secure server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your business exploit the full potential of Dynamics GP 2010.
Remote continuous monitoring, proactive alarms, and actionable analytical reporting are vital to preserving the proper operation of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management technology has progressed to the point that businesses of all sizes can afford a degree of network stability that was once reserved for enterprises. Progent can provide a variety RMM options available as low-cost services designed to help your company to detect and resolve a most network problems before they can hurt productivity.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the health of critical assets that power your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so any looming issues can be addressed before they can impact your business.
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to create a modern security environment that spans your data center and cloud resources and guards any user anywhere with any endpoint device.
Progent's Cisco-certified CCIE network experts can help you to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software support.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing, distribution and service organizations to simplify supply chains and improve the efficiency of critical processes in order to get products to market quickly and meet customer commitments dependably. Progent can provide the skills of an ERP specialist with more than 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite services that can range from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and DBA services.
Progent's Microsoft-certified consultants can help you to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older device management solution or help you to modify your current SCCM 2012 environment to support your changing business requirements. Also, Progent can assist you to create an infrastructure that fully supports SCCM by delivering advanced consulting support for related Microsoft technologies including ADDS, SQL SSRS, and Internet Information Services.
Progent provides small organizations two low-cost network security evaluation packages that include, for a set fee, remotely managed scans of your network security profile which are evaluated by professional information security specialists who assess the results of the scan, present objective evaluations of your existing network security, and make recommendations for improvements. Progent has developed two non-overlapping network security inventory packages for external and internal scanning that are priced to meet the restricted budgets of small companies while providing enterprise-quality assessments of your IT network's vulnerability to assault.
Progent's ProSight Virtual hosting services provide small businesses a range of advantages including reduced capital costs, reductions in operational expense, better management focus, world-class protection, enhanced availability, and regulatory compliance.
Even if your business has a small network services group and a limited technology budget, your information system can still have the same high availability and performance that once required a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified IT professionals, the most recent network management software for 24x7 monitoring and alerts, and cost-effective service packages such as a help desk call center to keep your mission-critical business applications and servers operating.
Progent can provide one-on-one education designed for individuals who wish to expand their knowledge of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for Mac application software.
Progent's high availability system consultants provide non-stop computing support, disaster recovery planning, network load balancing, fault-tolerant interoffice access, high-availability Internet connection design, fault-tolerant data center consulting, and other 24x7 operations services to show your small business design a non-stop environment for mission-critical applications. Progent has the knowledge and experience to design economical, high-availability systems by utilizing the evolving library of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can help you design a high-availability mutli-location network with a fully mirrored Internet interface and intelligent network load balancing.
Progent provides national remote help and consulting services for companies that operate Sun Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft products. Remote IT help offers optimum return for your IT dollar by extending client efficiency and limiting the time billed for network repair services. Sophisticated online support utilities and experienced service specialists and consultants allow Progent to handle the majority of network problems without wasting time and money by traveling to your location. In most of cases your IT issues can be remediated over the phone or through a combination of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISSP premier security professionals to help with the most difficult system issues.
Virtual Server Administration Website IT Consultant
Progent offers nationwide remote phone support and troubleshooting services for businesses that operate Apple Mac environments or whose IT systems feature a combination of Apple macOS and Mac OS X with Microsoft Windows products. Progent's experts can provide Apple macOS and Mac OS X clients a range of IT services such as desktop support, migration to the latest edition of Mac OS X from legacy versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone and iPad support, or moving to iCloud. Remote IT help provides maximum return for your IT budget by extending client efficiency and limiting the hours billed for network analysis and repair. Sophisticated online support utilities and experienced technicians and consultants allow Progent to solve the majority of network problems without wasting time and expense by going to your location. In most of situations your network issues can be remediated by telephone or through a mix of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA certified security specialists to help with the most challenging system issues.
Progent can provide fast remote support from Cisco CCIE network infrastructure experts. Progent's CCIE consultants can connect to your environment using advanced remote diagnostic utilities to provide fast and economical troubleshooting and repair of critical network infrastructure issues.
Progent's Cisco CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
System Center Configuration Manager automates software provisioning across multiple sites, centralizes compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health monitoring, enables safe self service, and delivers a single control mechanism for managing multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help you with any facet of designing, installing, operating and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.
Progent's Ekahau-certified Wi-Fi experts can assist you to plan, implement, optimize, manage and debug a Wi-Fi solution customized for your environment. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF measurement.
Progent's ProSight Virtual hosting services offer small companies a range of benefits such as reduced capital costs, reductions in operational expense, improved executive focus, world-class protection, enhanced fault tolerance, and regulatory compliance.
Online Support Services Microsoft Hyper-V 3.0 Server Consolidation
Dynamics GP/Great Plains 2010 software is a full-featured business management and analytics platform that integrates information and processes across your company, communicates easily with other applications, and brings together employees, clients and suppliers regardless of time or location. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide capability for financials, management reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field service, manufacturing, retail, and online business services. Progent can show you how to set up and maintain a robust, protected server and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your business benefit from the full power of Microsoft Dynamics GP 2010.
Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) voice communication. Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify administration via integration with Active Directory. Lync can also cut capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support services to assist you to maintain and repair your existing Lync Server 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Progent's Data Center consultants can show you how to select fault-tolerant data centers that match the specific requirements of your business. High availability off-site data centers are especially attractive to small companies because of their low cost and convenience compared to taking a do-it-yourself strategy. Trying to create an in-house data center with even a minimum degree of fault tolerance is too expensive for typical small businesses. Progent is ready to show you how to reap all the benefits of non-stop data centers and fault tolerant colo sites by providing a complete array of consulting and maintenance services.
Les Kent has a 35-year track record of successful technology integration, business administration, sales, and operations. He has shown a talent for developing elegant information technology solutions in his roles as as a system designer, application developer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and major corporations.
ProSight Data Protection Services ECHO provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical files, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data.
Progent is a leading innovator in cost-effectively delivering world-class IT support to small companies. Progent's achievement in addressing the network support needs of the chronically underserved small business sector is the cumulative outcome of major technical and operational breakthroughs that have eliminated a great deal of the traditional expenses out of administering network service, injected unmatched professional skill into the support mechanism, and significantly accelerated the solution cycle.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide web-based management and comprehensive protection for your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a further level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Computer Consulting Microsoft Hyper-V 3.0 Server Consolidation
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and expert services to provide comprehensive endpoint detection and response (EDR).
For mid-size companies who need network support, Progent can deliver an array of alternatives including on-site service, remote support, off-site Call Center, 24x7 support with remote system monitoring, emergency staffing, business relocation services, software programming, and professional consulting. For medium-size businesses in California or other regions covered by Progent's field engineers, Progent provides expert on-premises support for solving technical issues rapidly and affordably.
Progent is a leading innovator in cost-effectively providing world-class IT support to small companies. Progent's achievement in handling the IT support requirements of the chronically underserved small business market is the combined outcome of major technical and operational breakthroughs that have removed much of the conventional costs out of managing IT support, added unmatched professional expertise into the IT service mechanism, and dramatically streamlined the repair cycle.
Hyper-V 2016 utilizes core features initially designed for and proven on Microsoft Azure, one of the world's biggest public clouds. This dramatically enhances the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to run your critical workloads, design a cost-effective network architecture for a cloud-based or hybrid installation, develop and carry out a non-disruptive migration plan, educate your IT administration and technical support personnel, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 solution gives you the highest possible business value.
Progent's Microsoft-certified consultants can help you analyze the potential benefits of Hyper-V-based virtualization for your company, conduct pilot implementations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network and server infrastructure for optimal operation with virtualization technology, help you in upgrading to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your IT staff to track and administer Hyper-V, offer world-class consulting help for enhancing the security of your virtual servers, design and validate business continuity processes that optimize system uptime, and provide ongoing consulting and maintenance including low-cost online repair and turn-key Help Desk services.
Progent's Microsoft engineers can provide in-depth support in deploying, using and debugging any edition of Microsoft Project Server and can provide a broad variety of cost-effective remote consulting services based on proven best practices to assist businesses of any size to get all the benefits of this leading platform. Support services offered by Progent include solution design, software configuration and migration, strategies for safe collaboration among onsite and offsite users, network optimization, and specialized webinar training classes.
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's preparedness either to block ransomware or recover rapidly from a ransomware attack. Progent will work with you personally to collect information concerning your current AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy an efficient AV and backup/recovery environment that minimizes your exposure to a ransomware attack and aligns with your company's needs.
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Microsoft Windows Server Update Services allows network administrators to deploy and track the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can fully and effortlessly manage the installation of updates that are released via Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, configuring user's workstations, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is linked to an Active Directory container appropriate for your system environment.
Progent's Microsoft certified consultants provide small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install important software rapidly and reliably to appropriate workers, reduce product costs and stay compliant by determining patterns of usage, enhance Windows security by increasing your awareness of weak points and by delivering targeted updates, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by fully utilizing the administrative capabilities incorporated into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch administration, and asset tracking management including software and appliance inventory.
VMware's NSX network virtualization platform enables you to create entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager supports automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to verify complete service recovery, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly restore the complete virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to plan, configure, test and maintain a DR system powered by VMware SRM and VMware NSX.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Progent can provide affordable online support to help businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized management and world-class security for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Progent can provide affordable remote consulting to assist companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can show you how to deploy all-cloud or hybrid cloud ecosystems that efficiently incorporate Amazon AWS cloud services. Progent offers as-needed expertise to assist you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and within budget.
Progent provides live remote instruction for popular client applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Visio plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction provides the advantages of traditional in-person seminars, such as immediate interaction between clients and teachers, but avoids the expenses of transportation and the hassle of attempting to accommodate the schedules of many students. Offered to single students or classes of all sizes, Progent's live online training allows the teacher to run the seminar from an online office and the clients can be spread throughout an office or all over the country. Live online instruction utilizes powerful teaching aids like broadcast white boards, electronic hand-raising, and collaborative desktops. Classes can be brief and targeted to specific topics or longer in duration and wider in scope.
Progent can provide affordable remote consulting to help you to plan, configure, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for short-term tasks to help you get past specific technical bottlenecks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a highly available, secure and scalable network infrastructure that is best suited to your computing model. Progent can also provide remote and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that optimizes the business value of your information network.
Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create specialized line-of-business applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to track your business more effectively, transforming raw information into useful understanding of your business.