Progent's virtual classroom webinars provide small businesses the affordability, convenience, and versatility of online seminars plus the proven training techniques of experienced instructors who utilize the latest collaboration software to reproduce live, interactive classes. Progent can provide webinar training for key desktop software including components of Microsoft Office suite such as Office Excel, Word, PowerPoint, and Visio: MS Dynamics accounting and reporting software such as Microsoft Dynamics GP; plus other popular desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
System Center Configuration Manager automates software deployment and updating, simplifies compliance settings management, keeps track of network assets, guards against corporate data leakage, provides health reporting, allows secure self service, and offers a common control mechanism for managing multi-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud experts can assist your organization with any facet of planning, installing, operating and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Progent's management team includes industry veterans with decades of experience delivering computer consulting, troubleshooting, and strategic information system planning to businesses ranging from startups to Fortune 500 companies. Great service calls for great people, and Progent has assembled a management staff that can provide businesses with the best service value available anywhere.
Progent's Microsoft experts offer small and medium size companies enterprise-grade consulting services for Microsoft Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for update and deployment management. System Center Configuration Manager 2007 is the new name for the change management platform previously called Systems Management Server. System Center Configuration Manager provides a range of new features to SMS Server 2003 such as comprehensive automation, built-in Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent's certified engineers can show you how to use SMS or Configuration Manager 2007 economically for streamlined OS and application deployment, security patch control, software tracking, and licensing reconciliation. Progent's engineers can also help your company to move smoothly from SMS Server 2003 to Configuration Manager.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Juniper-authorized network engineer can help your company to design and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade smoothly from outdated equipment to the latest versions. Progent's Junos OS engineers can offer support for Juniper's premier network control software to help your business to simplify the administration and strengthen the protection of your Juniper VPN appliances and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain environments that incorporate a mix of Juniper's software platforms.
Progent's seasoned solution designers and software developers can assist your business to build customizations to Microsoft GP that address the special requirement of your organization while retaining the benefits of Windows integration. Progent can also offer help with a variety of development tools that can be used to build user-interface and data integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for legal workflows. Progent offers remote access to NetDocuments experts to assist legal departments and law firms to plan, deploy, manage, optimize, or troubleshoot a document management system (DMS) environment powered by NetDocuments.
For large businesses, Progent can supplement internal network support groups by offering extensive experience in supporting key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can act as a seamless local supplement of corporate IT management. Progent's enterprise support services include corporate-wide security, remote branch office support, system architecture, Sarbanes Oxley conformance, project management, and top-level service for multi-site network environments powered by Enterprise Windows 2000. Progent can offer on-site engineers and technicians to help with a site relocation or branch move, or a network architect to assist with building or using an Internet Data Center or co-location site.
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, optimizing and fixing System Center Operations Manager solutions and offer organizations of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure and both Microsoft and third-party applications and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to fix serious problems uncovered by SCOM 2012.
Progent's Duo managed services utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
Progent's Citrix-certified engineers can help you to evaluate the strategic benefits of XenServer and additional Citrix platforms, and can assist you to design, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can in addition analyze your current Citrix technology deployment and show you how to optimize consolidation, responsiveness, protection, uptime, and recoverability.
Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 including designing HA system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built hardware storage device built by Barracuda or a software-based appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup safeguards vital company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to assist your business to design, configure, manage and repair a backup and disaster recovery solution built on Barracuda Backup.
Progent's certified security experts can run NodeZero-powered threat assessments to verify your security monitoring and protection systems and policies are correctly configured and effective.
Progent provided a wireless integration environment that allowed a school to increase efficiency and eliminate the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for connecting separate locations as far as 2.5 miles apart and can extend to even greater ranges. This wireless solution offered improved performance and dependability than simply amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it offered protection against local interference.
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, monitor and guard your network, assist with negotiating a settlement with a hacker, and rebuild an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's wireless engineers can help small companies design, select, test, configure and maintain secure building-to-building wireless bridging products that integrate transparently into your IT network while providing a level of security that equals or exceeds wired connections. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you select and install the wireless connectivity technology that match your company requirements.
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to resolve problems that are within their scope, Progent is able to concentrate on offering hard-to-find services where Progent has little competition. Medium-size businesses who utilize trusted independent service providers or who employ in-house IT staffs benefit when Progent transfers information about critical technology and tested processes to make their IT environments more robust, protected, and productive.
Progent's Cisco-certified CCIE consultants can assist organization to set up, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and move smoothly from outdated appliances to current models.
Progent offers cost-effective remote and onsite consulting to assist companies to move any part of their critical IT resources to Google Cloud Platform services. This can save management hassle and hardware expense and enable access to Google's cutting edge machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Progent can provide online and on-premises installation, upgrade, application development, BI reporting for Microsoft Dynamics Business Central/Navision.
Progent offers access to the affordable support of online Internet connectivity consultants to assist your organization to evaluate or update your ISP services so your Internet access solution meets your business requirements. Support services available from Progent's engineers include assessment of your current bandwidth use, carrier and plan analysis and selection, network provisioning, and overseeing a smooth move to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and switches and configuring additional ones, implementing firewalls, and designing dependable BGP configurations.
Progent's team of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on professional experience, at the forefront of network service, executing a wide range of IT tasks for a large array of clients. Each Progent consultant shares a refined set of personal best practices which are combined into shared leading practices training that Progent teaches its consulting staff. This guarantees that you get not only expert IT help, but also a consultant with proven methods for applying computer knowledge to repair actual network problems rapidly.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of rigorous examination and significant experience with information security architecture. ISSAP consultants have in-depth knowledge of access control systems and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can help your company with all aspects of secure network architecture.
For medium-size businesses looking for IT support, Progent offers a variety of options such as local help, remote assistance, off-site Call Center, 24x7 support with remote system monitoring, temporary staff augmentation, business relocation services, software programming, and professional consulting. For midsize companies in California or other regions serviced by Progent's field engineers, Progent provides expert in-person help for fixing technical problems quickly and affordably.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a disaster recovery solution built around Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Progent's ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering via leading-edge technologies incorporated within one agent managed from a unified control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also help you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware.
Microsoft Exchange 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements favorably impact key facets of IT like ease of administration, high availability (HA), compliance, operational costs, collaboration, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote support and management services for Exchange Server 2013.
Progent can help small and mid-size organizations to implement and troubleshoot conferencing technology to allow their telecommuters to interact productively with teammates and clients.
Progent can assist you to plan an upgrade to Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Progent can provide fast online access to Cisco CCIE networking experts. Progent's CCIE consultants can link to your environment using powerful remote support tools to deliver fast and affordable troubleshooting and repair of critical network problems.