Progentís Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and ERP platform built, like all Microsoft accounting tools, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP provides an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and integrate, and with its segmented approach you are able to purchase only the functions you currently require, with the option to expand users and enlarge functionality when necessary. Progentís Dynamics GP/Great Plains support engineers can show you how to deploy, configure and administer the current release of Microsoft Dynamics GP or migrate efficiently from an older edition.
Progentís team of expert software programmers, database architects, and project management consultants can help enterprise clients to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for high-level planning and program co-ordination or Progent can assist clients plug expertise gaps by providing database designers and software programmers skilled in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to integrate SharePoint with other data sources such as Microsoft SQL and Office Excel to build data-intensive intranets and portal sites. Progent also can provide expertise with multiple web development technologies and can assist clients to create, expand, repair, or port web-based applications to utilize the most current web technology.
Progent's certified ISA Server consultants have long experience developing ISA Server-based security installations for IT networks with many offices, mobile users, and line-of-business web applications. Progent's ISA Firewall experts can assist your company in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your information security needs without overly limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progentís Wireless Site Survey helps you to design and implement a wireless LAN customized for your facilities, providing you a WLAN that delivers the reception, performance, load-handling capability, QoS, security, and roaming capability your business needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive onsite service.
If you are producing UNIX or Linux software on a network that includes Microsoft Windows-based servers, desktops, and office applications, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the continual hassle of managing your company information system. Through the use of automated server monitoring and by delivering remote and in-person support as your company needs it, Progent offers an affordable solution for supporting an information network that features high reliability, security, and performance. Progent's Linux developer assistance offerings include full-service it outsourcing, virtual infrastructure, remote and on-premises service and repair, 24x7 monitoring, and Help Desk Call Center services.
To provide cost-effective IT support for small companies, Progent offers comprehensive IT outsourcing plans that offer small offices fast access to network expertise without forcing you to recruit, educate, and maintain an expensive in-house computer support staff. Progentís IT outsourcing services give you an economical way for creating a protected and robust environment for your important Microsoft Windows business productivity products including Office XP and Office 2003.
Progent offers the services of a certified engineer with expertise integrating technology from the leading video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can assist your company to design, configure, upgrade, or troubleshoot a video conferencing environment that protects your current investment and maximizes the strategic value of your IT system. Progent can also provide the services of infrastructure consultants who can assist businesses of all sizes to build and troubleshoot a network that delivers the speed, dependability, protection, and scalability required to support your telepresence solution.
Progent provides high availability load balancing support that addresses network load balancing, load balanced program, LAN/WAN backbone routing, and content delivery products including F5 Networks 3DNS. fault tolerant load balancing providers for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
Progent's Cisco certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's Cisco-authorized network professionals can help you build an affordable, 24x7 Internet configuration architecture that can achieve 24x7 Internet access through a wide array of high availability Internet access products and services including non-stop BGP, automatic fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to help you utilize the most current techniques for high availability Internet access to create a cost-effective, fully redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet access.
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has provided system integration, customization, education, and troubleshooting since the product's debut. Progent can provide high-level support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help your business to design, validate, and carry out a cost-effective migration from a an outdated version to the current release of Microsoft Dynamics GP.
Remote continuous monitoring, automated alarms, and actionable reports are vital to preserving the proper operation of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of all sizes can afford a degree of network stability that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management solutions available as economical service packages created to help you to detect and resolve a an array of network issues before they can hurt your business.
Progent's pricing policy is to bill for phone service and in-person help per minute. Consequently, you pay exclusively for delivered support. Progent does not demand a higher rate for after-hours or emergency service, and inside California or in areas where Progent provides on-premises service, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no startup charge and asks no monthly commitment for services provided during normal business hours. Many support organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity avoids big invoices for fast solutions so you won't be forced to allow simple problems to stay unaddressed.
Progent's network engineers can assist you to automate desktop software update deployment by providing support for management tools that include Configuration Manager, Systems Management Server, and WSUS.
Microsoft Windows 8.1 is designed to run on devices from smart phones and tablets to engineering workstations. A wealth of innovative capabilities, such as touch screen interface and signature tile user interface, provide a wide selection of advantages for organizations who know how to put them to work. Progent's Microsoft-certified consultants can assist get your organization up to speed with Microsoft Windows 8.1 and show you how to gain significant business advantage from the operating system's various new and enhanced technologies.
Progent provides expertise for security auditing utilities including Microsoft Baseline Security Analyzer for running a set of automatic network testing scans to identify potential security problems. Progent has broad knowledge of network analysis tools and can help you to make sense of audit reports and respond effectively. Progent can help you design protection into your company processes, install scanning tools, define and implement a protected system environment, and suggest procedures to maximize the security of your network. Progent's security professionals are able to show you how to configure a firewall, implement safe remote access to email and data, and integrate virtual private network. Progent's certified security engineers can validate the protection of web-based software and can provide extensive security audits of company-wide security to determine your company's compliance with important industry security standards such as HIPAA, PCI, and ISO 17799.
Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT support team, develop a corporate-wide security plan, streamline network management, assist with creating applications, and generate and test a DR/BC plan.
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your company's preparedness either to block ransomware or recover rapidly from a ransomware attack. Progent will work with you directly to gather information about your current security profile and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to create an efficient security and backup system that minimizes your vulnerability to ransomware and aligns with your business needs.
Progent's Microsoft-certified consultants can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Remote and on-premises assessment and upgrade support for Windows 10 provided by Progent include ROI estimates, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile management and synchronization, teleworker connectivity, data and identity security, streamlined provisioning and management, network optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and users, and ongoing Call Center support services.
System Center Configuration Manager automates software provisioning across multiple sites, simplifies security and compliance settings management, keeps track of network resources, guards against company data leakage, provides network health monitoring, allows safe self service, and delivers a single point of control for managing mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can help your organization with any facet of planning, installing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.
Progent offers Windows Cluster Server consulting to help your business implement high availability server clusters that can provide 24x7 operation. Windows cluster servers for fault-tolerant systems include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. By showing you how too plan zero-downtime clustered server environments powered by Windows Clustered Server 2003, Progentís Premier Windows professionals make sure that your high availability server clusters are configured to optimize the competitive value of your information system.
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized management and world-class security for all your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
Progent's Cisco Meraki Wi-Fi AP consultants provide remote and onsite support to assist businesses of all sizes to plan, install, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including switches, routers and ASA firewalls to build a cohesive ecosystem that provides identical connectivity, performance, security compliance, ease of management and availability for wired and wireless users irrespective of their mobility or device.
Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, optimizing and repairing System Center Operations Manager environments and offer companies of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to remediate critical issues detected by SCOM 2012.
Progent can provide the assistance of a certified VMware VCDX consultant to help you design, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, private and public clouds, or hybrid systems. Progent can provide advanced knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud used for managing private and hybrid cloud environments that provide high availability, data security, and disaster recovery.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized management and world-class protection for your email traffic. The powerful architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Progent's Jabber consultants can provide online or onsite support to help businesses of any size to plan, deploy, maintain, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for all the technologies that make up building a cohesive Jabber solution such as Cisco network devices and management tools, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, WiFi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 and local Exchange deployments. This permits you to have specific Exchange mailboxes located at your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on schedule and within budget.
Progent has over a decade of experience integrating, maintaining and troubleshooting the core platforms that make up System Center and can assist you to plan, configure, manage, and repair your Microsoft System Center ecosystem to maximize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent can help your organization to migrate to the current version of System Center from an earlier one or from a third-party datacenter management platform to provide the advantages of best-in-class deployment, centralized management, security and compliance, plus infrastructure and application performance monitoring.
Progentís Cisco-Premier technology consultants offer experienced PIX Firewall support services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat security, and secure access services. Extending from small, plug-and-play desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible combination of protection, speed and reliability for information networks of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management solutions. Progentís Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Nagios and MRTG are useful, free monitoring utilities that operate on the Linux OS and can be used to analyze UNIX/Linux environments, Microsoft Windows networks, or mixed-platform situations where Linux and MS Windows run side by side. Nagios allows system support engineers to monitor system services such as POP3, HTTP, SSH, and NNTP. MRTG allows you to graph the bandwidth in and out of SNMP-enabled network devices including processors, routers, and switches. Progent's system monitoring consultants can help you utilize both these tools to streamline and troubleshoot your network.
Cisco's Meraki MS line of switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified consultants offer affordable online consulting expertise to assist you to design and deploy an efficient network architecture that incorporates Meraki switches, streamline network administration with Meraki's cloud-centric management tools, set up policies to ensure security and compliance, develop and test a disaster recovery strategy, and troubleshoot issues related to any facet of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a unified networking solution.
Progentís non-stop inter-site connectivity and 24x7 network infrastructure engineers can help small businesses achieve non-stop Interoffice connectivity by means of redundant system architectures with transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement high-availability Inter-office networks based on fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over offers affordable non-stop interoffice networking.
Progent offers the support of a veteran specialist with extensive experience installing, maintaining, and upgrading telepresence systems from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house IT support team, your Internet Service Provider, and your video conferencing technology vendor to help your company maximize the strategic value of your video conferencing ecosystem.
24/7 Technical Support Services Virtual Server Hyper-V
Microsoft Dynamics Customer Relationship Management helps small businesses build profitable customer interactions. Built-in Sales and Customer Service modules allow in-house staff to share data to help improve sales success and offer consistent, effective customer service. Progent can configure the most sensible network environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer service databases.
Microsoft SQL Server 2014 includes significant enhancements in critical areas such as speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently with all workloads including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises services that include planning, deployment, administration, troubleshooting, and software development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 deployment.
Progent offers cost-effective remote assistance to assist you to design, configure, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you get past specific technical bottlenecks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or maintain a resilient, protected and scalable network infrastructure that aligns with your computing model. Progent can also provide online or onsite training to help manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the business value of your IT network.
Progent's Juniper Networks-certified NetScreen consultants can help you to configure and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to the latest Juniper technologies, and repair network infrastructure issues in all-Juniper or mixed-technology systems.
Progent can provide the part-time or temporary services of a seasoned CIO who can offer a broad perspective to help your company select and maintain IT solutions to meet your present needs and that can serve as a firm foundation for your growth. Progent's part-time CIO consulting services offer economic advantages to organizations who want to maximize the impact of their IT expenditures but who are without the budget or hesitant to add one more executive-level manager to their head count. Since Progent is vendor-neutral, with a sizable team of engineers certified to maintain all leading OS platforms and connectivity technologies plus a broad selection and business software, Progent is in a unique situation to provide objective advice as well as advanced technical support for developing information solutions that match the particular requirements of your organization.
Progentís IT outsourcing packages provide budget-friendly network support for small companies. Whether it includes designing system architecture, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or developing a web-based business application, outsourcing your IT engineering services can reduce costs and minimize uncertainties, allowing network support expenses to increase in a more moderate and controlled fashion than is possible by assembling a bulky, all-purpose internal network support staff. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a secure and highly available system architecture for your critical applications powered by Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Network monitoring typically entails tracking a networkís resource usage to help identify throughput backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that work under Linux or UNIX and can be deployed to monitor mixed-platform networks where Linux and Windows coexist. Progent's system support consultants can show you how to use both these programs to optimize and repair your network. Progent's UNIX consulting professionals offer small companies and programmers help with administering and servicing UNIX/Linux and Solaris systems that work with Windows-based technology.
Progent provides live remote instruction for an array of desktop applications and operating systems including Office and Office 365 Excel, Word, PowerPoint and Project plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the advantages of traditional physical classroom instruction, including immediate interaction between clients and trainers, but avoids the costs of transportation and the challenge of attempting to accommodate the schedules of many students. Available to individuals or classes of any size, Progent's live online instruction allows the teacher to conduct the seminar from a remote facility and the clients can be dispersed throughout an office or across the the U.S. Live online training utilizes proven learning tools like broadcast white boards, electronic hand-raising, and shared desktops. Sessions can be brief and personalized to specific subjects or longer in duration and broader in coverage.
Progent's Cisco CCIE Wi-Fi network infrastructure experts offer remote or on-premises integration and troubleshooting support to help you to design, implement, upgrade, tune, manage and debug Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet Wi-Fi access points to accommodate your specific office layout, construction, and anticipated workloads.
Progent's temporary staff augmentation services allow you to respond to sudden increases in demand for IT support personnel without incurring the expense and hassle associated with identifying and recruiting experienced technical help and without adding to your full-time head count.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Citrix-certified consultants can assist you to assess the potential strategic benefits of the available editions of Essentials for Hyper-V, help you to use Citrix management utilities in your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, flexibility, and recoverability of your virtualized environment while reducing the cost of resources and support and streamlining management processes.
If your office computer system combines Linux technology platforms with Windows, Progent can assist you to incorporate your servers into a cohesive network that allows all your OS platforms to run side by side for simple administration, seamless information exchange, high dependability, superior performance, and strong protection. Progent's Linux and MS Windows integration support offerings feature IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network help and troubleshooting, on-site technical support, and Contact Center support.
Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide remote or on-premises integration and troubleshooting services to assist you to plan, configure, upgrade, optimize, administer and debug Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco wireless controller experts can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet wireless access points to work with your specific office design, construction, and expected workloads.