Additional Topics of Interest
Microsoft Office XP Tech Support Outsource
Progentís IT outsourcing services provide affordable computer support for small companies. Whether it involves planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or creating a web-based business solution, outsourcing your IT technical services can reduce costs and eliminate uncertainties, allowing IT support expenses to increase in a more moderate and controlled fashion than is possible by building up a large, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can help you create a protected and robust network architecture for your vital business software powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Call Center Technical Consultant
Progent's Microsoft authorized experts offer several service programs to help mid-size and large businesses develop an efficient and successful in-house Computer Support Helpdesk. Progent's help desk consulting services include ROI analysis, process study and improvement, management reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies sift through the numerous top level Help Desk application programs on the market and decide what packages might be excessively expensive, lack key capabilities, or align poorly with your company's corporate culture. Progent also provides temporary staffing for businesses who need to augment their internal Help Desk team for occasional projects or to fill in for absent or incapacitated workers.
Aironet 1700 Access Point Remote Support
Progent's Cisco-certified wireless integration consulting experts can help you to configure, administer, and debug Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
System Center 2016 Virtual Machine Manager Support and Integration
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to provide a centralized mechanism for configuring and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consultants can assist businesses of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate smoothly from older releases of Virtual Machine Manager, develop workflows for creating and installing virtual machines and hosts, design high-availability scale-out clusters, integrate your private cloud resources with public cloud services, configure virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to assess the potential business benefits of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts can provide advanced Hyper-V consulting and VMware ESXi support.
Consultant for ProSight Virtual Machine Hosting
Progent's ProSight Virtual Hosting service offers proven virtualization architecture, a state-of-the-art data center facility, and the technical expertise of Progent's Microsoft-certified engineering group to provide small businesses with a complete information technology outsourcing solution that improves network availability and protection, eliminates management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have each of its software platforms and critical application servers hosted in a secure and fault tolerant facility on a fast, high-availability virtual server configured and supported by Progent's network service professionals.
Custom e-Commerce Engineer
For custom program creation, Progent can provide programming experts to produce line-of-business software in areas such as commercial transaction webs, web development, Microsoft Dynamics packages including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to build custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide experts in a wide array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Monitoring and Reporting Support Outsourcing
Progent provides a selection of network service packages for small organizations. These information technology outsourcing and network monitoring services are based on the proactive problem solving abilities of System Center Operations Manager, a state-of-the-art network and system support software platform that monitors the reliability, performance, and security of your network and isolates potential troubles before they can disrupt your network. With Progent's economically priced network support packages, small companies can choose a simple co-sourcing package built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution.
Microsoft Expert Exchange 2016 Project Planning Consultants
Progent can assist your business in any and all phases of your migration to Exchange 2016 including designing HA system topology for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Office Move Services
For enterprises with branch offices in California or any region covered by Progent's consultants, Progent's Microsoft-Certified network consulting professionals and certified Cisco system specialists can provide a range of network support services such as project planning, Sarbanes Oxley compliance, office relocations, enterprise security, network architecture, on-site or remote emergency support, and troubleshooting for data center hosting environments. A Progent network consultant can show you how to design a multi-office information system that makes smart use of colocation services and Internet hosting sites. Progentís Microsoft Premier consultants can help major corporations plan, deploy and support massive rollouts of the latest versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you configure Cisco technology for connectivity solutions that incorporate simple, high-performance, integrated, and remote networking.
Engineer for Dynamics GP VBA
Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to design custom line-of-business programs and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can help you create reports that let you analyze your business more effectively, transforming raw data into valuable understanding of your business.
Microsoft Virtual Help Desk Technical Support Services
Progent's Network Help Desk Outsourcing Support Services are designed specifically for small businesses who need fast availability of a Help Desk Call Center with professional telephone support and full escalation options but who must operate within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Software Selection and Integration.
Professionals for Small Business Server 2011
Microsoft Small Business Server is an affordable collection of server products that offers the foundation for a powerful but manageable IT network. The technical sophistication of the Microsoft .NET components bundled with Small Business Server 2011 calls for a network support expert with hands-on experience designing and integrating cohesive, comprehensive business network solutions. Progent's Microsoft SBS Server professionals have an average of over 10 years of experience supporting business networks built on Microsoft products. This experience assures you results in deploying, administering, and troubleshooting network solutions that include the Microsoft SBS Server suite of servers and applications.
Support and Setup for iPhone Citrix
Progent can provide cost-effective remote assistance to assist your business to design, configure, and fix any facet of your iOS and Windows integration efforts and is available for short-term tasks to help you through specific technical bottlenecks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you build or support a highly available, protected and scalable network infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training for individuals or groups to help manage and use your iOS devices in a safe, collaborative environment that optimizes the strategic value of your information system.
Technology Consulting for Part-Time CIO
Progent can provide small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate sensible technology to improve business operations so they match better with your corporate goals. Your company can develop and install a well thought out information technology strategy without absorbing the cost of a full-time senior IT executive.