Progent's webinar training classes offer small companies the cost savings, convenience, and flexibility of online learning plus the proven pedagogic methods of experienced teachers who employ advanced collaboration software to emulate real-time, participatory classes. Progent can provide online education for key desktop software including elements of Microsoft Office such as Office Excel, Word, PowerPoint, and Outlook: Dynamics accounting and analytics software including Microsoft Dynamics GP (Great Plains); as well as additional top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Microsoft and Cisco authorized experts offer three ways to help mid-size and large businesses develop a cost-effective and productive internal Network Support Help Desk. Progent's help desk consulting services include ROI analysis, process study and enhancement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help businesses analyze the various top level Help Desk application programs available and determine what packages may be excessively expensive, miss key features, or align badly with your organization's business goals. Progent also provides short-term staffing for companies who want to reinforce their in-house Help Desk team for special tasks or to substitute for absent or incapacitated personnel.
If you are a network engineer with technical support expertise, joining Progent and assisting Progent's clients will enhance your abilities via interaction with our team of mutually supportive, world-class consulting experts. Progent's concentration on providing network consulting and computer support to small businesses will offer you the chance to consult closely with decision makers and add tangibly to the success of dynamic companies. In addition, Our virtual office environment offers the most advanced tools for remote service and wireless connectivity to allow you to come up with speedy fixes when you take on mission-critical problems.
Progent provides high availability load balancing consulting that addresses system load balancing, load balanced program, network infrastructure routing, and content delivery products such as F5 Networks 3DNS. non-stop load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified recovery functions for Microsoft networks. Data Protection Manager 2016 offers application-aware backup for key workloads like Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with VMs running on Windows Hyper-V and VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to plan, deploy, manage, and repair a multi-site backup/restore solution powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from an older version of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployment models. Progent can provide remote or onsite support and can provide occasional expertise to help you through challenging issues or deliver comprehensive project management or co-management support to help you complete your Data Protection Manager 2016 initiative on time and within your budget.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and repair a network-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the key 32-bit programs which you want to retain as well as the new 64-bit versions of software you wish to install.
Progent offers clients access to engineers who have been awarded some of the IT industry's most prized credentials. Progent thinks that customers deserve to be sure that their IT service providers have accredited testing as well as extensive real-world backgrounds so that Progent's customers can engage Progent's service with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts brings privileges for significantly superior vendor assistance than is offered to non-certified consultants, enabling Progent to offer clients a better level of computer support. In addition, recognized credentials such as CISSP or ISSEP for IT security can aid enterprise customers to demonstrate compliance with regulatory requirements by using the assistance of recognized industry experts.
Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped architecture. These enhancements favorably impact key areas like manageability, availability, security, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange 2013, create a cost-effective test and rollout strategy, and educate your IT staff to manage your Exchange 2013 environment. Progent can also provide affordable remote support and management for Microsoft Exchange 2013.
Progent can help you to utilize Cisco's infrastructure technology to build a robust foundation for your local, private cloud, or hybrid data center and improve operations in key areas such as hardware consolidation, security and compliance, versatility, availability, and disaster recovery.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the health of vital devices.
Progent's Support Program for IT Service Organizations lets you use Progent's information technology experts while retaining your own service brand as a transparent extension of your IT services staff.
Progent's Microsoft-certified Windows Server 2022 consultants can assist your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
Progent offers fast online access to Cisco-certified CCIE networking experts. Progent's CCIE experts can link to your network via powerful remote diagnostic tools to provide quick and economical analysis and repair of urgent network infrastructure issues.
Progent can provide small companies with an information management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you deploy appropriate technology to improve business operations so they match better with your corporate objectives. Your business can develop and implement a well thought out IT plan without incurring the expense of a full-time senior IT executive.
Progent's support services for software and firmware patch management provide organizations of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, peripherals {like printers and scanners, network appliances such as switches and wireless access points, and IoT devices such as alarms and robotics.
Progent's Symantec experts can assist you to support discontinued Symantec firewall and Symantec VPN products including the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to more recent firewall/VPN technology. Progent can also enable you to design and implement a complete security plan that can incorporate firewall/VPN appliances and software, managed security and virus defense services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your single source for on-going network support, maintenance, education, and security expertise.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business integrate and maintain Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the flexibility to expand with your growing business requirements. Progent's Cisco-Certified network consultants support Cisco's comprehensive family of hardware and software targeted at eliminating data pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can help you deploy Cisco technology to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Cisco certified Wi-Fi consultants can provide economical online and onsite help for legacy and modern Wave 2 Aironet wireless access points and Progent can help your business to plan and manage Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet access points.
Progent offers customers access to engineers who have been awarded some of the computer industry's most prized credentials. Progent believes that clients deserve to be sure that their computer service providers have formal testing as well as extensive practical experience so that Progent's clients can use Progent's support with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts confers priority for significantly superior vendor help than is available to uncertified consultants, allowing Progent to offer clients a higher class of IT support. In other cases, major credentials such as CISM or CISSP for IT security can aid corporate clients to demonstrate compliance with regulatory demands by using the assistance of accredited IT professionals.
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Exchange Server 2003 migration plan that avoids productivity disruption, reduces long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-location upgrades, Progent offers the experience to finish your project quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and design offerings include assistance with the configuration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business goals.
Microsoft Office for Mac allows Mac users to run the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can help you set up Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows platforms so that Macintosh users can access the new features in Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for environments that combine Mac with Microsoft Windows computers with complete resource sharing, or networks which carefully restrict collaboration between Mac and Windows systems.
Progent's seasoned ransomware recovery experts can assist your business to rebuild an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Top Ranked Windows Server Essentials and SQL Server Consult
Progent's Cisco-certified wireless technology consultants can help you to configure, administer, and debug Cisco Small Business Wireless Access Points.
Professionals Windows Server Essentials Compliance
Microsoft Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified soultions for financials, inventory, operations control, project management, procurement, sales and marketing, demand forecasting, and business reporting. Progent's Dynamics 365 Business Central/NAV experts can assist your organization to manage your older Dynamics NAV environment or upgrade efficiently to a cloud-hosted, local, or hybrid deployment model.
Progent can provide the support of Microsoft-certified engineers as well as experienced software programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and security consultants to assist you to assess the likely benefits of SQL Server 2012 for your organization, install pilot environments at your site or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and define a cost-effective and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent offers a variety of network support packages for small companies. These IT outsourcing and network monitoring solutions are built around the anticipatory problem solving capabilities of Operations Manager 2007, a state-of-the-art server and system support software platform that monitors the reliability, throughput, and safety of your information system and isolates potential problems before they can disrupt your system. With Progent's affordably priced network support programs, small organizations can choose a simple co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response.
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, developing efficient migration methodologies, evaluating and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and establishing training environments for the latest technologies. For Progent customers who lack adequate internal resources to assemble effective test environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital IT projects on schedule.
Progent's Microsoft-certified consultants can help your organization to support Microsoft System Center 2007 Configuration Manager to simplify operations, improve compliance, and increase productivity by making sure that operating systems and applications are always up to date, managing licensing, and monitoring usage patterns so you can make informed purchasing choices. When your organization is ready to upgrade your SCCM 2007 change management solution, Progent can help you to prepare for and carry out a smooth move to SCCM 2012.
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines security and compliance settings control, inventories network assets, guards against corporate data leakage, performs network health monitoring, enables secure self service, and delivers a common point of control for administering multi-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can assist your organization with any aspect of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.
Urgent Consultant Services Windows Server Essentials and SharePoint
Progent's Experts Team offers support in key fields such as Macintosh integration and applications; Consulting for Linux, UNIX, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM consulting; Strategic and vertical application support; CIO, business analyst, and project logistics outsourcing; Special program development and integration; Web site, electronic business, EDI, and customer portal design and deployment; Database management and performance help; Business intelligence consulting; and Telecom architecture consulting.
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to assess your company's preparedness to block ransomware or recover quickly after a ransomware incident. Progent will consult with you directly to collect information concerning your existing security profile and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective AV and backup/recovery system that reduces your vulnerability to ransomware and aligns with your company's requirements.
Progent's CISSP-premier cybersecurity consultants can help businesses of any size with any aspect of IT security. Progent can implement cost-effective cybersecurity systems that protect a small business against advanced malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile users accessing IT resources distributed over multiple physical sites and public and private clouds.
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, creating cost-effective migration methodologies, evaluating and tuning performance, planning or validating disaster recovery strategies, resolving compatibility problems, and establishing training systems for new technologies. For Progent customers without sufficient in-house resources to assemble effective pilot systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital network projects on schedule.
Progent can assist businesses of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can streamline network administration and lower equipment investments. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure that you sidestep the typical errors small companies make when migrating to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and also to integrate Apple iOS devices and Android handhelds.
Progent's Office and Microsoft 365 experts can help businesses to integrate Microsoft Office desktop and Microsoft 365 applications including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless solution that provides quick ROI and enables improved business outcomes. Progent can help your company to integrate Office or Microsoft 365 applications with each other and with other key Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also help you to fix compatibility issues between various releases of Office desktop and can provide live online instruction to individual users and teams.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification on Apple iOS, Google Android, and other personal devices.
Progent's CISM-certified security staff can help you protect your Mac environment through expert services such as running security audits, recovery from virus and worm attacks, configuring firewalls, integrating safe off-site and mobile connectivity, installing automated software for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy appropriate for the particular objectives of your corporate network.
Progent's colocation center IT services are intended for businesses with equipment housed at IDCs or data center colo hosting facilities and in need of timely on-site service at the co-location facility as well as remote support from Microsoft and Cisco Premier experts. Progent provides a complete range of Internet Data Centers and IDC and colocation consulting services including system topology analysis, Windows and Linux server integration and maintenance, tech support for server and telecommunications networking, design and installation of fault tolerant configurations, defining and deploying layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning high-availability server clustering systems.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's consultants can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and email help, security services, and one-on-one education. Progent can assist clients to migrate to macOS from OS X or earlier editions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X application software. Progent can also help you with Apple iPhone integration and iPad management, or migrating to iCloud. For business environments based solely on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, integrating and supporting a network environment that is reliable, safe, efficient and aligned with your organization's business goals.
Microsoft 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other email infrastructure to lower capital costs and administrative overhead. You can deploy Exchange Online to host all your mailboxes, or you can set up a hybrid solution that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to help your organizations to evaluate the potential advantages of Exchange Online, plan a network topology that fits your business needs and IT budget, implement a non-disruptive move from your existing Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your management staff and end users, and deliver as-needed consulting and technical support.
Progent can assist you in any and all phases of your upgrade to Exchange Server 2016 such as planning HA architecture for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent's Microsoft-certified consultants average more than 10 years of experience providing messaging solutions for customers that range from small businesses to global corporations. Progent offers economical support for all editions of Microsoft Exchange Server to strengthen email and virus security, configure high availability email environments, and facilitate off-site and mobile email access. Progent's Exchange support services can help you in planning and implementing a move from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange 2019 Server. In addition provides support for Windows 10 and Windows 11 clients using Office Outlook and can show you how to integrate Outlook Web App (OWA) for all major browsers. For e-mail virus protection, spam blocking and data data leak prevention, Progent offers Email Guard security services.
Progent's Microsoft-certified engineers can provide cost-effective online support and development services to assist you to design, deploy, administer, and maintain Microsoft SharePoint 2010 installations that can include web pages that can function as intranets, extranets, document management tools, blogs, data marts, business information systems, enterprise-wide search, Visio-driven workflows, and other tools to support and enhance collaboration. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's popular desktop programs including Office Excel, Word, Outlook, and Visio. Progent can help you to migrate from earlier versions of SharePoint or move a mix of web applications into a unified and easily managed SharePoint 2010 solution.
Progent can provide a variety of economical remote and on-premises support services to help you to configure, administer, and troubleshoot workstations and handhelds powered by Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Progent's Microsoft and Cisco premier network consultants offer expert help with a wide array of products and technologies and can deliver that expertise remotely anywhere in the U.S. or in person in major cities across the country and anywhere in . Progent offers online help for networks based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Windows and UNIX-family platforms. Progent also offers the expertise of Cisco CCIE infrastructure specialists for complex connectivity issues, as well as the the assistance of CISA and CISM-accredited security consultants to assist with high-level security planning and problem solving. Progent has delivered online network support to businesses in every state in the U.S.