Additional Topics of Interest

Top Microsoft Exchange 2016 Migration Engineer
Microsoft Exchange 2016 Upgrade Planning Computer Engineer

Progent can help your business in all facets of your migration to Exchange Server 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.

24/7 Engineer Microsoft Windows 8.1 Migration
Windows 8.1 Help Desk Online Help

Progent's engineers can deliver a range of network consulting services to help companies of any size to deploy, manage, and support IT systems that incorporate desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's senior project managers can assist to set up testing environments to evaluate Microsoft Windows 8.1 and plan and implement Windows 8.1 deployment projects following leading practices.

Antivirus Technology Consulting Services
Postini Small Business Subscription

E-Mail Guard is a comprehensive solution for defending against spam and virus attacks. E-Mail Guard addresses the security and management of corporate email by providing continually updated spam and virus blocking, policy management, content filtering, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting tools as well as outgoing email testing to help you troubleshoot your email system and define and regulate corporate email policy.

Outlook for Mac Online Consulting
IT Services Outlook Web App and iPad

Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft certified experts can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can coexist, allowing Mac users to receive and send messages, search the GAL, copy addresses, sync up calendars, and alert fellow workers to conferences with your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that LDAP and Outlook Web connectivity are working. Progent also can provide customized onsite Entourage education.

Internet Security and Acceleration Server Technical Consultant
Microsoft Microsoft Proxy Server Technology Consulting

Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience developing Microsoft-based security designs for IT networks with many sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small business design and deploy an installation of Microsoft ISA Server 2004 that meets your IT security needs without restricting your productivity.

Office for Mac Online Troubleshooting
Office for Mac Online Technical Support

Microsoft Mac Office allows Apple Macintosh users to run the industry's most popular business applications. Progent's Apple-certified Mac experts can help you set up Mac Office on a mixed-platform network combining Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Windows. Progent's engineers have experience with both Mac and Windows technology and can provide service for networks that mix Mac with Windows computers with complete resource sharing, or networks which intentionally restrict collaboration between Mac and Windows systems.

Computer Engineer Supplemental Help Desk
Extended Call Desk Support and Integration

Progent's Standard Help Desk Services offer a complete service desk solution that manages all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.

Server Virtualization Professionals
Server Management Online Troubleshooting

Server growth puts pressure on IT budgets and management resources. Server reduction via a virtual infrastructure promises lower total cost of ownership of servers and quicker ROI, more leveraged use of servers, simplified operations, increased network uptime, and easier manageability. Common uses for virtual servers include hardware consolidation, low-cost hosts for mission-critical legacy software running on obsolete operating systems, and inexpensive isolation of software development or pilot testing systems from production systems.

Solaris Support Services
Consult Solaris

If your company computer system mixes Sun Solaris technology with Microsoft Windows, Progent can assist you to incorporate your IT resources into a cohesive network that permits all your OS platforms to run side by side for simple administration, transparent dataflow, high reliability, enhanced throughput, and tight security. Progent's Solaris and Microsoft Windows coexistence assistance services feature IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network support and repair, on-site technical support, and Contact Center outsourcing.

Private Cloud Solutions Services
Private Cloud Hosting Services Professionals

Progent's private cloud hosting enables small and midsize businesses to run key applications like Microsoft SQL and Exchange from a secure Tier III data center facility on fully redundant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup replication and restore. Smaller organizations can take advantage of Progent's private cloud to eliminate major capital costs for the purchase, maintenance, and operation of computer equipment and facilities while benefiting the highest levels of network reliability and security.

SCCM 2012 Planning Technology Consulting Services
24-Hour SCCM 2012 Software Inventory IT Consultants

Progent can assist you to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device and application management solution or help you to enhance your existing SCCM 2012 ecosystem to support your evolving business requirements. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and IIS.

Small Business WiFi Site Surveys Information Technology Outsource
Small Business WiFi Site Surveys Security Consulting Group

If you have a company information system with 10 to 50 network users, Progent's IT outsourcing services free your organization from over-reliance on single independent consultant while giving you affordable and reliable access to enterprise-class network expertise. By delivering network support service when you need it, offering advanced knowledge for key applications, offering unique services such as automated network monitoring, and charging only for services you receive, Progent gives you an economical solution for optimizing the business value of your small business network. Progent is the smart way for small businesses to create and maintain a reliable and secure IT system and to have fast access to the experienced support ordinarily restricted to enterprises who can support a large internal IT organization.

Remote Technical Support SharePoint 2013
SharePoint 2013 Community Sites Online Consulting

Progent has been providing SharePoint support since the initial SharePoint product was released over 20 years ago, and Progent has the scope of IT know-how to assist organizations of any size to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can help you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; decide if an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can help in individual jobs associated with your SharePoint 2013 migration.

Consultants Co-managed Call Center
Call Center Sharing Consulting

Progent's Microsoft and Cisco authorized Consultants provide three service programs to help mid-size and large organizations create an efficient and successful in-house Network Support Helpdesk. Progent's help desk consulting services include ROI analysis, process analysis and improvement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Services help organizations analyze the numerous high-quality Help Desk software packages on the market and decide what packages might be excessively costly, lack key capabilities, or align poorly with your company's business goals. Progent also provides short-term staffing for companies who need to reinforce their in-house Help Desk staff for occasional projects or to substitute for vacationing or incapacitated personnel.