Additional Topics of Interest

Mid-size Company Networking Help
Network Security Consultants Mid-size Office

Progent provides IT services for medium size businesses with 100 to 250 system clients. The medium size company or office has traditionally been an underserved part of the market for network consulting services. The overhead and service delivery models of large third-party service firms make them too expensive for the ordinary small business or small medium business (SMB), which usually has a minimal IT budget with which to maintain an information system whose advanced technology and sophistication are frequently similar to the networks of much larger companies. Progent's service delivery model, which takes great advantage of remote service, virtual office technology and proactive server monitoring, dramatically lowers the network support expenses of an SMB while providing the small organization with enterprise-level service from certified, IT experts knowledgeable in a broad array of small business technologies. If your medium size organization or small business is searching for levels of IT support needed by a mid-size office without paying enterprise costs, contact Progent.

Top Rated Contract Programming Firm Amazon Web Services hybrid cloud integration
Amazon Web Services enterprise hybrid cloud solutions Developer Firm

Progent can provide cost-effective remote support to help companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore solutions, and security strategies.

Offsite Workers Network Infrastructure Remote Troubleshooting
24/7 Support Outsourcing Work at Home Network Infrastructure

Progent can help small and medium-size businesses to design, set up and debug the network infrastructure required for remote workers.

Backup Professional
Specialist Backup Exec

Progent can provide affordable remote access to IT engineers skilled in a wide range of utilities and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and handhelds. Progent can provide help for leading backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can assist you to install, enhance, or troubleshoot data backup systems for a range of topologies including on-premises, edge to datacenter, cloud, or hybrid.

Remote Setup and Support Wi-Fi RF Coverage Maps
Consultant Wireless Site Survey

Progent's Wi-Fi site survey and predictive modeling assist you to plan, deploy and troubleshoot a Wi-Fi LAN customized for your environment, providing your business a wireless solution that has the coverage, performance, density, Quality of Service, security, and roaming capability your company needs. Wi-Fi site survey services from Progent include online predictive modeling for designing a wireless LAN and onsite survey services for validating, optimizing, and troubleshooting an operational Wi-Fi LAN.

Top 64-bit Processing Consulting Services
64-bit Computing Specialists

Progent's Microsoft-expert consultants can assist your organization to update your application servers or desktops from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of migrating to 64-bit processing, design an affordable upgrade process that minimizes operational disruptions, and deliver inexpensive, professional remote support to assist your organization to install 64-bit software and application software on your current hardware.

macOS VPN Troubleshooting
Apple Mac Spam Filtering Consultants

Progent's CISM-certified security staff can show you how to secure your Mac network through professional services including performing security audits, recovery from virus and denial of service penetrations, configuring firewalls, implementing secure off-site and mobile connectivity, deploying automated software for protection against viruses, spam, and malware, and developing a comprehensive security plan appropriate for the particular objectives of your corporate network.

3800 Router Technical Support Services
Cisco Experts ASR 9000 Router Computer Engineer

Cisco offers an extensive array of routers including appliances built to deliver the security, performance, and availability required by customers ranging from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your network and to make it economical to expand as you add new users, open new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS operating system, such as the Cisco 800 family of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.

Access to External Support Databases Software Support
Open Now Access to External Support Databases Computer Consulting

Progent's team of Microsoft and Cisco Certified experts average more than ten years of hands-on industry experience, at the forefront of IT support, performing a wide range of technical tasks for an extensive mix of customers. Each Progent support professional shares a proven collection of individual best practices which are incorporated into company-wide leading practices training that Progent teaches its consulting staff. This ensures that you get not only world-class IT skills, but also a support engineer with field-tested approaches for applying technical knowledge to repair actual IT problems efficiently.

New York System Support
Remote Massachusetts Outsource IT

Progent's Technical Response Center (TRC) offers affordable nationwide after-hours online help for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer extended hours telephone help and online secure network connection to isolate and resolve technical problems quickly and economically.

Nephilim ransomware protection and recovery Engineer
Snatch ransomware protection and recovery Services

Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology by SentinelOne to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to address the complete malware attack lifecycle including filtering, detection, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats.

IT Consultants 9800-80 wireless controller
Technology Consulting Wave 2 Wi-Fi controller

Cisco's Catalyst Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the provisioning and management of wireless access points, tuning Wi-Fi throughput by limiting the impact of RF congestion, enhancing wireless availability with rapid failover, and hardening data security by detecting cyber threats and filtering traffic content according to user class and location. Progent can help you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.

Security Services SonicWall NSA 5650 Firewall
Security Consultants SonicWall TZ400 Firewall

Progent's SonicWall firewall experts can help you deploy, manage, and update SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end security plan and build protection into your business practices.