Additional Topics of Interest

Top Ranked Support Services Monitoring and Reporting
Operations Manager IT Consulting

Mid-sized businesses can get all the benefits of System Center Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Certified network consulting professionals. Thanks to Progent's affordably priced network service packages, medium-size businesses can select a basic co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, proactive warnings, in-depth system analysis, Help Desk support, and online service. For businesses with line-of-business applications who need high availability networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer mid-size company networks world-class reliability, security and performance.

Amazon enterprise hybrid cloud solutions Programming Company
Outsourced Programming Amazon EC2 firewall integration

Progent offers affordable online support to help businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security strategies.

Altaro VM Backup and vCenter Consultant
Altaro VM Backup Live Backup IT Consultants

Altaro VM Backup provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also enables cost-effective cloud backup to Azure storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for minimizing your exposure to data loss, advanced encryption, granular recovery capability for specific files and emails, extensive support for Windows CSV and for VMware vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is an Altaro partner and can provide a wide array of consulting services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.

MOM 2007 Setup and Support
System Center MOM Engineers

Remote 24x7 network monitoring, automated alerts, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of all sizes can afford a degree of network stability that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as low-cost service packages designed to assist you to identify and resolve a an array of network problems before they can impact your business.

Professionals Shared Service Desk
Top Shared Call Center Integration Services

Progent’s Shared Call Center service allows your business to share the load for Help Desk support seamlessly between your IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution based on the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

IT Consulting Group Best Practices
Access to External Support Databases Server Administration

Progent’s team of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world industry background, at the front lines of IT support, executing a broad variety of technical tasks for an extensive array of businesses. Every Progent consultant shares a refined set of personal best practices which are incorporated into shared leading practices standards that Progent teaches its consulting staff. This means that you get not only world-class IT capability, but also a support engineer with proven methods for using computer knowledge to solve actual network problems quickly.

Online Troubleshooting Remote Workers Cloud Integration
Remote Remote Workers Cloud Integration Specialist

Progent can help small and mid-size organizations to set up their remote workers with seamless access to cloud applications and services.

Internet Networking Consultants Access to External Support Databases
24-Hour Problem Escalation Through Teamwork Computer Installation

Progent’s staff of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on industry experience, at the front lines of IT support, executing a broad variety of IT tasks for a large mix of clients. Each Progent consultant shares a refined collection of individual best practices that are incorporated into shared leading practices standards that Progent instills in its consulting team. This guarantees that you get not only world-class IT help, but also a support engineer with field-tested methods for using technical knowledge to resolve real-world IT problems efficiently.

Consulting Services Apple Time Machine Backup
After Hours VMware VDR Backup Technology Professional

Progent can provide economical remote support from engineers skilled in a broad array of products and services that provide solutions for backing up Windows, Mac, and Linux servers and desktops plus laptops and handhelds. Progent can provide help for all major backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and FLARs. Progent can assist you to install, enhance, or maintain data backup systems for a variety of environments such as local, remote, cloud, or hybrid.

Support and Integration SQL Server 2019 Standard
SQL Server 2019 Backup Information Technology Consulting

Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and onsite expertise, software development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based resources into a cohesive intranet solution.

Virtual Machine Manager 2016 Professionals
Technical Support SCVMM 2016 and PowerShell

System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management products and is intended to offer a unified solution for deploying and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help businesses of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade efficiently from legacy versions of VMM, develop processes for building and installing VMs and hosts, implement high-availability compute and storage clusters, integrate your datacenter resources with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and help you assess the potential business benefits of new technologies like Storage Spaces Direct and Shielded VMs. Progent's virtualization professionals offer world-class Windows Hyper-V consulting and VMware vSphere expertise.

Windows Server 2008 Active Directory Technical Support Services
Windows Server 2008 Security Support

Progent's certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your company, develop pilot systems and migration strategies, install Windows Server 2008 with your IT environment and workload, educate your support staff how to run new management tools, and deliver continuing consulting and tech support via budget-friendly options including Helpdesk support and remote technical assistance.

Microsoft Exchange Upgrade IT Services
Microsoft Exchange 2003 Upgrade Support and Help

Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2003 migration plan that minimizes productivity downtime, reduces long-term support requirements, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-site migrations, Progent has the experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and design services include expertise with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.