Microsoft-certified Consulting
Microsoft Windows Server 2012 R2 Support:
Upgrades and Migrations
Additional Topics of Interest
Setup and Support Altaro VM Backup Cloud Management
Hornetsecurity Altaro VM Backup and vSphere Technical Support Services
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises services to help you to plan, install, manage and debug a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.
Cisco VoIP System Consulting
24 Hour Tech Consultant Cisco Certified CCIE
Progent's CCIE-certified network infrastructure experts have extensive background assisting Internet Service Providers to architect, implement, administer, tune, and debug high-availability, scalable network solutions appropriate for public networks.
ProSight VM Hosting Specialists
ProSight Virtual Machine Hosting Consultancy
Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's production servers in a solution that delivers the highest level of dependability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management options are based on mature virtualization architectures that enable small and midsize businesses with mixed- platform environments to save dramatically on the expense of capital equipment, system support, and IT administration while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
Internal Cybersecurity Inventory Consult
Services Network Security Scan
Progent offers two ultra-affordable service bundles designed to allow small businesses to get an independent security assessment from a premier security consultant. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive examination of your IT infrastructure from beyond your company firewall to uncover possible weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert runs a network scan from a secure machine within your company firewall to assess your exposure to internal attacks. The two security inventory services are configured and executed from a secured remote site.
Support Outsourcing Aironet 1600 Access Point
Aironet 2600 Access Point Professional
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or onsite integration and debugging support to assist your organization to plan, configure, update, optimize, administer and debug Aironet wireless AP deployments of any scale or topology. Progent's Cisco wireless controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi APs to accommodate your specific office layout, construction, and expected workloads.
SharePoint Online Online Troubleshooting
Microsoft SharePoint Server 2013 Technical Consultant
Progent has been delivering SharePoint support since the first product was released more than two decades ago, and Progent has the scope of IT knowledge to assist organizations of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consultants can help your company to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; determine whether an in-house, Cloud-based or hybrid configuration is best suited for your company; and pick the right edition of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can help in specific jobs related to your SharePoint 2013 deployment.
Meraki Switch Integration Computer Consultants
Meraki Switches Remote Support Services
Cisco's Meraki family of access and aggregation switches are intended for sites ranging from branch offices to large campuses. Progent's Cisco-certified consultants offer affordable online expertise to help you to plan and deploy an efficient network solution based on Meraki MS switches, streamline network administration with Meraki's cloud-centric management tools, define policies to ensure security, develop and test a disaster preparedness strategy, and troubleshoot technical issues associated with any facet of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a cohesive networking solution.
Computer Network Specialist Microsoft Windows 2012 R2 Server
Software Support Microsoft Sharepoint Server 2013
Progent's Microsoft-certified experts can provide network support and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting professionals can help you plan, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.
After Hours Symantec VelociRaptor Information Technology Consulting
Firewall Support Symantec Security
Progent's Symantec experts can help you support legacy Symantec firewall and VPN products such as the Raptor and VelociRaptor line or show you how to upgrade to more recent firewall/VPN technology. Progent can also enable you to design and implement a complete security plan that can incorporate firewall/VPN devices and utilities, outsourced security and network defense services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing network support, administration, education, and security consulting.
Engineer Teleworker Integration
Teleworker Solutions Integration
Progent has two decades of experience assisting small and medium-size companies to plan, implement, optimize, manage, and troubleshoot IT networks that incorporate a remote workforce.
After Hours Cisco Amazon AWS enterprise hybrid cloud solutions Contract Programming
Microsoft Certified Expert Amazon S3 integration Design
Progent can provide affordable online support to assist companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
An index of content::
Consulting Hourly Cost Computer Network Consultant
Consultant Rates Small Business Computer Consulting Firm
Progent's pricing model is to bill for phone support and on-premises visits per minute. Consequently, you are invoiced only for received support. Progent does not demand a more expensive rate for off-hours or emergency support, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no startup fee and requires no retainer for services provided during normal business hours. Many service organizations impose substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with large invoices for quick solutions so you won't be forced to allow minor problems to stay unaddressed.
Internet Connection Services
Professional Internet Carrier Selection
Progent can provide the cost-effective support of online Internet connectivity experts to assist your organization to assess or enhance your Internet services so your Internet connectivity solution aligns with your business requirements. Support services provided by Progent's engineers include assessment of your current bandwidth utilization, vendor and plan comparison and selection, network provisioning, and overseeing a seamless move to a different carrier and/or service arrangement. Network provisioning can include optimizing current routers and deploying new ones, setting up firewalls, and upgrading fault-tolerant BGP configurations.
Microsoft Windows 2003 Network Consultant
Consultant Windows Server 2003
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of work in Microsoft integration, assures you success in identifying the version and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with planning, deploying, managing and supporting powerful information technology applications based on Windows Server, and can streamline your upgrade from Windows 2000 Server or Windows NT.
Support Company Small and Midsize Office
Small and Midsize Office Assessment
Progent's Microsoft and Cisco certified network consultants can provide expert support for a wide array of technologies and can deliver that assistance remotely anywhere in the U.S. or in person in major cities across the country and anywhere in . Progent offers online help for information systems based on Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that incorporate a mix of Microsoft and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for complex network issues, plus the assistance of CISSP-accredited security consultants to assist with high-level security planning and problem solving. Progent has delivered online troubleshooting to companies in every state in the United States.
Power View Professional
Microsoft Denali Online Technical Support
Progent can provide the expertise of certified consultants as well as experienced database application developers, database administrators, project management experts, Cisco-certified network engineers, business continuity planning specialists, and certified security professionals to help your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and configure a cost-effective and secure network infrastructure that lets you maximize the business benefit of SQL Server 2012.
On-site Technical Support SQL Server 2016 Monitoring
SQL Server 2016 Security Technical Support
SQL Server 2016 offers major improvements in performance, capacity, security, availability, BOYD integration, and integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured files in one appliance for big data applications, R language integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises support to help organizations of all sizes to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
wireless LAN controller Online Support
wireless LAN controller Network Engineer
Cisco's {Catalyst wireless controllers simplify the administration of Wi-Fi networks by unifying the provisioning and control of wireless access points, optimizing Wi-Fi performance by limiting the effect of RF congestion, improving Wi-Fi uptime with fast auto-failover, and hardening data security by detecting cyber threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller technology.
Microsoft SQL 2008 Network Consultants
IT Services MS SQL Server 2008
Microsoft SQL Server 2008 offers powerful, familiar tools to IT professionals as well as to information workers, reducing the difficulty of designing, deploying, administering, and accessing enterprise information and analytical applications in environments ranging from handheld devices to enterprise information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 call for a network consulting firm with real-world experience and wide knowledge in designing and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Juniper J6350 Router Network Security Test
Technical Support Juniper J2320 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft Teams session border controller Consult
Microsoft Teams PSTN Gateway Consulting Services
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Expert Microsoft Certified Computer Consultants Exchange 2013 DLP
Exchange 2013 Integration Remote Troubleshooting
Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful new features plus a revamped structure. These enhancements affect vital areas like manageability, availability, compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online support and management for Microsoft Exchange 2013.
Consultant Services Mac Configuration
Engineer Mac Phone-based
Progent provides national remote phone support and consulting services for companies who operate macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft Windows technology. Progent's engineers offer Apple macOS and OS X users a variety of services including desktop support, migration to the current version of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or migrating to iCloud. Remote IT help provides maximum return for your information technology budget by preserving user productivity and shortening the hours charged for computer analysis and repair. Sophisticated online support technology and experienced technicians and engineers allow Progent to solve the majority of network problems without squandering time and money by traveling to your location. In most of cases your network issues can be remediated over the phone or via a combination of phone help and remote network analysis. Progent can make available Cisco CCIE network experts and CISM premier security professionals to assist with the most challenging system issues.
Remote Support Services Hornetsecurity Altaro VM Backup Deduplication
Altaro VM Backup Encryption Technical Support Services
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises consulting services to assist you to plan, deploy, manage and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology.
Top Microsoft Operations Manager Consulting Services
MOM 2007 Remote Support Services
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified network consulting professionals. With Progent's economically priced IT service packages, mid-size businesses can select a simple co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to provide small business information systems enterprise-class reliability, protection and performance.
Work at Home VoIP Integration Services
Technical Support Work at Home VoIP
Progent can help small and medium-size businesses to implement IP voice platforms to provide their at-home employees the advantage of virtual access to the corporate phone infrastructure.
Support and Help Anti-Spam
Consultants Postini
E-Mail Guard is Progent's economical spam filtering and anti-virus managed service that gives small businesses enterprise-quality protection from spam, viruses, DHA attacks, and other varieties of e-mail-based attacks on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-managed spam filtering and virus protection services that stop email assaults before they can breach the corporate firewall. Perimeter Manager also allows administrators monitor and control their e-mail systems, regardless of server platform, hardware type, or geographic location.
Microsoft Windows 2008 R2 Online Technical Support
Windows Server 2008 BranchCache Professionals
Windows Server 2008 is an important step forward in making IT networks more protected and available, simpler to virtualize and administer, faster, and able to offer a better environment for web hosting and development. Progent can help your business get the most from the improvements built into Windows Server 2008 by providing certified consulting, tech support, training, staffing, network monitoring, and security engineering expertise.
Problem Escalation Through Teamwork Security Consulting Company
Access to External Support Databases Remote Troubleshooting
Progent's team of Microsoft and Cisco Certified experts average longer than ten years of hands-on industry experience, in the trenches of network service, performing a broad variety of technical tasks for a large mix of customers. Each Progent support professional shares a refined collection of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its support personnel. This guarantees that you get not only expert technical skills, but also a consultant with proven approaches for applying technical knowledge to solve real-world network problems efficiently.
Microsoft Teams management Professional
Microsoft Teams and Azure Active Directory Engineer
Progent can assist your business to plan a migration to Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Local Government Cisco Consulting
Consult Small Government Cisco
Progent has a long background delivering a full-spectrum of remote network consulting and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in providing expert remote network support and has delivered IT solutions to clients in every state. Remote support eliminates travel costs and solves issues more quickly than onsite service calls.
Support and Integration ProSight DPS ECHO Cloud Backup Services
ProSight DPS ECHO Backup and Recovery Services Consultancy
ProSight ECHO Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end solution for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup processes and enables fast restoration of critical files, apps and virtual machines that have become unavailable or damaged due to component failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-premises storage device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information.
Duo Identity Verification Support and Setup
Zero Trust Security Online Consulting
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Android, and other out-of-band devices.
Small Business IT Outsourcing Engineers
CIO Outsourcing Professional
Progent can provide comprehensive online support for all technical areas associated with small company IT systems and allows you to outsource an array of strategic, on-demand support services such as a part-time Chief Information Officer to provide advanced planning and budgeting capability, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management help for critical projects like office moves orOS upgrades, Cisco-certified experts for building and maintaining fast and robust infrastructure, security specialists to verify data safety and regulatory compliance, disaster recovery specialists to create business continuity plans, and software developers to write, customize, or repair mission-critical applications.
Flexential Tampa Colocation Center Engineer
Flexential Internet Data Center Consulting Services
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent has a group of IT experts located in the vicinity of Tampa, and Progent also offers remote support from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior DRBC planning experts. Progent can also assist your business to design and carry out a migration to the Flexential data center by providing services such as designing system architecture, recommending hardware, system setup and validation, debugging, setting up online management, and educating your IT support team.
Exchange SE Remote Troubleshooting
Microsoft Certified Exchange SE Configuration Engineer
Progent can assist you in any phase of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; planning HA architecture for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook.
Top Rated Professionals ransomware business recovery
Spora ransomware recovery Consult
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, remotely monitor and protect your network, help with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Top Ranked Professional Microsoft Hyper-V Virtual Server Administration
Services Hyper-V
Progent's network professionals can help you evaluate the possible benefits of Hyper-V-powered virtualization for your business, perform pilot implementations to verify Hyper-V's compatibility with your production software, evaluate your network and server infrastructure for smooth performance with virtualization solutions, assist you in moving to Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to track and manage Hyper-V, provide world-class consulting support for enhancing the protection of your virtual machines, establish and test business continuity procedures that maximize network uptime, and deliver continuing consulting and technical support including affordable remote repair and turn-key Help Desk services.
Outsourcing Catalyst Wi-Fi 6/6E AP Layout
wireless VoIP phone and Aironet APs Consultants
Progent's Cisco-certified Wi-Fi technology experts can help organizations to configure, administer, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Windows 8.1 Security Remote Consulting
Windows 8.1 Work Folders Online Support Services
Microsoft Windows 8.1 is engineered to power computers from smart phones and slates to power-user desktops. An abundance of innovative features, including touch screen support and signature tile GUI, offer a broad range of advantages for organizations who know how to put them to work. Progent's Windows consultants can assist get your organization up to speed with Microsoft Windows 8.1 and show you how to gain maximum business advantage from the product's various new and enhanced technologies.
Unified CM and Exchange Online Remote Support
Unified Communications Manager Express Remote Support
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, operates as the center of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express offer a modern IP-PBX by integrating closely with unified messaging applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver efficient and budget-friendly remote and on-premises support to assist businesses of any size to create and administer CUCM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum business value. Progent's consultants can assist with any facet of Unified Communications Manager configuration and debugging in areas that include integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, performance tuning, and integration with Microsoft Exchange Server.
Professionals Windows 10 Microsoft Deployment Toolkit
IT Outsourcing Firm Windows 10 Migration
Progent's Microsoft-certified consultants can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and on-premises evaluation and upgrade services for Microsoft Windows 10 provided by Progent's consultants include ROI analysis, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management, teleworker connectivity, security and compliance, streamlined deployment and management, network design, wired/wireless convergence, disaster recovery planning, custom training for network management staff and end users, and ongoing consulting support.
Consultancy Firm Microsoft Exchange Server 2013
Microsoft SQL Server 2019 IT Manager
Progent's Microsoft-certified experts can provide network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can show you how to plan, deploy, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Cisco Expert Specialist Solaris Online
CCIE Certified UNIX Online Computer Network Consultant
Progent offers nationwide remote phone support and troubleshooting services for businesses that operate Solaris networks or whose IT systems feature a mix of Sun Solaris and Microsoft technology. Remote technical support provides maximum return for your IT budget by preserving client efficiency and limiting the time billed for computer analysis and repair. Sophisticated online support utilities and skilled service specialists and consultants combine to enable Progent to solve most IT issues without wasting time and money by traveling to your location. In most of cases your network issues can be remediated by telephone or through a mix of telephone help and remote access. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP premier security professionals to assist you with the toughest network issues.
Microsoft 365 OneNote Integration Network Consulting
Microsoft Experts Office 365 Integration Integration Support
Microsoft 365, formerly branded Office 365, is Microsoft's expanding family of client productivity applications and cloud-hosted services offered on a subscription basis. Microsoft 365 applications and cloud services are offered in an array of subscription plans targeted at customers from students and households to enterprises. Progent offers fast and easy online access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help you to understand the wealth of subscription options available with Microsoft 365 and integrate your information network with Microsoft 365 so you realize top business value. Progent supports cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help your business to build and maintain hybrid networks that transparently combine on-premises and cloud resources.
Cisco and Microsoft Helpdesk Sharing Integration Support
Virtual Service Desk Specialist
Progent's Network Call Center Outsourcing Support Services for desktop support are designed especially for small businesses who require fast availability of a Help Desk Service Center with expert phone support and effective escalation capability but who must operate within a limited information technology budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Secure Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Support Outsourcing SharePoint Server 2007
SharePoint Server 2007 Consulting
Progent's Microsoft-certified consultants offer businesses of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for efficiently connecting people, teams and information. Microsoft SharePoint Server provides a common location for your employees or clients to connect to, organize, distribute and interact with useful information, files, and software and to communicate with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the information they've developed in a manner that makes data easy to locate, retrieve and re-use. Progent's SharePoint experts can assist you to manage your current SharePoint ecosystem or migrate to the current release of SharePoint.
CISSP Experts
ITIL Consulting Companies
Progent provides clients access to engineers who have been awarded some of the computer industry's most prized certifications. Progent thinks that clients have the right to know that their IT service professionals have accredited training as well as broad real-world field experience so that Progent's clients can engage Progent's service with trust. In many cases, vendor certifications such as the CCIE confers privileges for substantially better vendor assistance than is offered to uncertified consultants, enabling Progent to deliver customers a better level of computer service. In other cases, major credentials such as CISSP or ISSEP for IT security can aid corporate customers to demonstrate compliance with regulatory demands by engaging the assistance of recognized IT experts.
Cisco ASA 5500-X Firewall with Firepower Online Support
Firepower Services Consultant
The new ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, tune, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Largest Consulting Services ProSight Remote Network Management
Small Business Managed IT services Professionals
Progent's ProSight portfolio of managed services are geared to provide businesses who maintain minimal internal IT support teams with affordable access to enterprise-class management platforms and technical expertise. Advantages of Progent's ProSight catalog of managed IT services include flat-rate network maintenance costs, smart automation of common administrative processes, ongoing adoption of new information technology, graceful migration from legacy technology to up-to-date solutions, improved alignment of computer technology with strategic objectives, access to seasoned network experts, and freeing up management to focus on business instead of fast-evolving computer technology.
Support Outsourcing ProSight ESP Endpoint Security
Consulting Services ProSight ESP Behavior-based Antivirus
Progent's ProSight Enhanced Security Protection services offer economical multi-layer protection for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering through leading-edge tools packaged within a single agent accessible from a single console. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you prove compliance with legal and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also help your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware.
System Center 2016 Business Continuity Technical Consultant
Network Consultants System Center 2016 Security
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and repairing SCOM environments and can provide organizations of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
Cisco Architecture Consolidate
Cisco Access Point Small Business IT Outsourcing Firm
Progent can assist you to deploy Cisco's infrastructure technology to build a solid basis for your local, private cloud, or hybrid data center and streamline operations in key areas such as hardware consolidation, security and compliance, versatility, availability, and disaster recovery.
Emergency Operations Manager Setup and Support
Support Outsourcing Microsoft System Center Operations Manager
Medium-size businesses can enjoy all the benefits of Operations Manager and have quick access to Progent's Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced network support programs, mid-size businesses can choose a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, automated warnings, in-depth reporting, Help Desk support, and remote troubleshooting. For businesses with line-of-business applications who need high availability networking, Progent offers a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to offer medium-size company information systems enterprise-class availability, security and productivity.
Antispam Setup and Support
Anti-Spam Information Technology Consulting
E-Mail Guard is Progent's economical anti-spam and virus protection service that gives small companies world-class protection from spam, viruses, DHA attacks, and other forms of e-mail-based attacks on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive library of web-managed anti-spam and virus protection services that ward off email attacks before they can breach the network firewall. Perimeter Manager also lets administrators monitor and manage their e-mail application, regardless of server platform, hardware technology, or geographic location.
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