Progent's seasoned ransomware recovery consultants can assist your business to rebuild a network damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or Locky.
Progent provides support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating clients to handle problems that are within their scope, Progent can focus on providing high-value skills where Progent faces few competitors. Medium-size companies who work with trusted independent consultants or who employ in-house support staffs benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more robust, secure, and efficient.
Secure Application Publishing with ISA Server 2006 allows more protection of intranet resources while supporting enhanced productivity by making these resources available to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 helps guard business applications, services, and information across all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 experts can help you plan, deploy, set up, and support Internet Security and Acceleration Server on your system so your business benefits from a highly functional and economical balance of security, convenience, and performance.
Progent's Technical Response Center provides national remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service experts offer phone support and online secure computer connection to troubleshoot and repair network problems quickly and affordably. The scope of IT expertise available from Progent's team of nationwide service engineers makes it possible to escalate even the toughest network issues to competent experts as needed.
If your business runs a Sun Solaris environment or a multi-OS network, Progent's CISM and CISSP-certified security specialists can help your entire organization in a wide array of security areas such as security management procedures, security architecture and strategies, connection management systems and techniques, applications development security, operations security, hardware security, communications, network and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the basic skills and international standards of performance that information security professionals are required to possess. These certification offer IT management the confidence that consultants who have achieved their CISM or CISSP qualification have demonstrated the background and theory to deliver effective security management and consulting services.
System Center 2016 Operations Manager helps to promote consistent performance and maximum uptime for critical workloads by offering unified, cross-platform monitoring of IT resources deployed across local datacenters and cloud environments. Progent's SCOM consulting group offers advanced online and onsite expertise to assist organizations of all sizes to design, implement, optimize, enhance and repair Operations Manager 2016 solutions. Progent can help your company to move to Operations Manager 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring products, or combine a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also help you extend your Operations Manager 2016 environment to include resources based in public clouds including Microsoft Azure and Amazon AWS.
By using virtual servers, companies are able to run many virtual machines on a single actual server. Virtual server technology enables businesses to enjoy all the advantages of server isolation, but without the expense that goes with purchasing extra server hardware. Virtual servers are the enabling technology for building private clouds, which provide major advantages such as reducing the costs of hardware, facilities, and management while enhancing data security, network reliability, and recoverability. Other key server management options are server monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's professional server management consultants can help you with all areas of server consolidation and administration to allow your business to contain expenses and save time.
Progent provides customers the services of engineers who have been awarded some of the IT industry's most prestigious certifications. Progent thinks that clients have the right to know that their computer support providers have formal testing as well as extensive real-world experience so that Progent's customers can use Progent's support with confidence. Often, vendor credentials such as the CCIE confers priority for substantially superior vendor help than is available to uncertified consultants, enabling Progent to deliver customers a better class of IT service. In other cases, major certifications such as CISSP or ISSEP for network security can help enterprise clients to demonstrate compliance with regulatory requirements by engaging the assistance of recognized IT professionals.
Dynamics GP/Great Plains software includes analysis and reporting capabilities that allow you to monitor all operations, revenues and spending, and market patterns with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting expertise can enable you to design reports that allow you to understand your business more completely, converting raw data into useful management information. Progent is able to improve your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver specialized business application development and web commerce applications that work transparently with Microsoft Dynamics GP/Great Plains.
Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a modern cybersecurity ecosystem that extends across your on-premises and cloud-based assets and guards all users at any location with any device.
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a team of network experts based in the Tampa area, and Progent also offers online support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and veteran DRBC preparedness consultants. Progent can also assist your business to design and carry out a migration to the Flexential facility by providing services such as planning system configuration, recommending hardware, system configuration and testing, troubleshooting, streamlining remote network management, and educating your IT support team.
Dynamics GP/Great Plains 2010 accounting is a comprehensive business management and analytics platform that unifies data and operations across your company, communicates easily with other applications, and connects workers, clients and suppliers unrestricted by time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for financials, analytics and reporting, project management, inventory and order control, e-commerce, HRM, CRM, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and maintain a reliable, secure computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your business benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.
Progent's Cisco-certified network professionals can show you how to build an economical, high availability Internet configuration solution that can deliver non-stop Internet connectivity via a broad range of high availability Internet access products and services including non-stop BGP, transparent fail-over, and multiple ISPs. Progent can provide CCIE consultants to help you apply the latest techniques for fault tolerant Internet access to implement an affordable, fully redundant Internet network with automatic failover and other features to create zero-downtime Internet connections.
Windows Server 2012R2 Virtual Fibre Channel Remote Consulting
Progent's Microsoft-certified professionals can assist you to analyze the potential benefits of Hyper-V-based virtualization for your business, conduct pilot installations to verify Hyper-V's operation with your production applications, evaluate your network infrastructure for optimal performance with virtualization solutions, help you in migrating to Windows Server 2008 and configuring Hyper-V, train your IT personnel to monitor and administer Hyper-V, provide world-class consulting help for improving the protection of your virtual machines, design and test business continuity processes that maximize network uptime, and provide continuing consulting and technical support including low-cost online troubleshooting and turn-key Help Desk outsourcing.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small company's production servers in an environment that delivers the highest degree of dependability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting services are based on proven virtualization architectures that allow small and midsize companies with multi- platform environments to save significantly on the costs of capital investments, infrastructure maintenance, and IT management while benefiting from world-class reliability and an unmatched degree of vendor independence.
Progent can provide the temporary assistance of a veteran Chief Information Officer to offer strategic direction to assist you select and support network solutions to match your present situation and that can serve as a firm foundation for your future growth. Progent's temporary Chief Information Officer consulting services provide economic advantages to organizations who want to maximize the impact of their IT expenditures but who are unable or hesitant to take on one more high-level position to their full-time staff. Because Progent is vendor-neutral, with a sizable staff of consultants certified to support all major OS platforms and networking technologies plus a broad range and application software, Progent is in a unique situation to provide objective advice along with expert technical support for building and maintaining information solutions that fit the particular requirements of your organization.
Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent has a team of IT experts located in the vicinity of Tampa, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware specialists, and senior DRBC preparedness experts. Progent can also assist you to design and execute a move to the Flexential facility with services like designing system configuration, specifying hardware, system configuration and testing, debugging, streamlining online management, and educating your network staff.
Progent's Microsoft certified experts offer small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install important software quickly and reliably to specified workers, lower software costs and adhere to licensing agreements by understanding usage profiles, improve Windows security by increasing your knowledge of vulnerability and by installing critical patches, manage your mobile workforce through industry standards independent of connection or geography, and lower operational costs by fully exploiting the administrative functions incorporated into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including software and appliance inventory.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent's Cisco-certified wireless networking experts can provide remote and onsite consulting and troubleshooting services to help you to plan, configure, administer, optimize, and debug wireless deployments that utilize Cisco's Meraki APs. Progent's consultants can also assist your organization to design and implement hybrid networks that combine on-premises and cloud-based services and that deliver easy access, advanced security and compliance, streamlined management, and dependable performance for all your mobile and desktop endpoints.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates more than a quarter century of experience assisting manufacturing and service organizations to simplify complex supply chains and improve the efficiency of critical business processes to bring products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP consultant with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises consulting that spans from as-needed advice to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Microsoft 365 integration, training, and DBA services.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates over 25 years of background helping manufacturing and distribution organizations to simplify complicated supply chains and streamline critical processes to get products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP consultant with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises consulting that spans from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, CPQ, web site integration, technical support, data conversion, Amazon AWS integration, training, and database administration.
Progent's Microsoft certified engineers can provide remote and onsite support expertise to assist your company to manage, support, and troubleshoot PCs based on Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, disaster recovery, remote access, smartphone and tablet management, wireless configuration, and remote system monitoring and alerts.
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some independent consultants or local service organizations who provide minimal documentation or details of services done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by every staff member to each client. The discipline of documenting and archiving support records allows more effective support and eliminates a slew of common misfortunes such as when a service customer is virtually held captive to a consultant who refuses to let go of vital service information.
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent information assurance expert. The interview is designed to help assess your company's preparedness to block ransomware or recover quickly from a ransomware attack. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient security and backup/recovery system that reduces your vulnerability to a ransomware attack and aligns with your business needs.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can help you to design, deploy, and support a configuration of Forefront TMG or ISA Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your business requires.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and carry out an efficient upgrade to Windows Server 2022 that features high availability and that uses a self-hosted system model or a hybrid model that combines cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Progent's UNIX family consulting services offer small companies and software developers assistance with managing and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent can give your organization contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of expertise offers you a convenient single consulting firm to show you how to build and maintain a protected and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent's Shared Call Center service allows your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.
Progent's National Support Center provides national remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified service engineers offer phone support and online direct computer connection to troubleshoot and repair network problems rapidly and affordably. The scope of technical expertise available from Progent's team of country-wide support engineers makes it possible to escalate even the most difficult problems to competent specialists as needed.
Les Kent has a 35-year track record of successful technology integration, executive administration, sales, and operations. He has demonstrated a talent for developing elegant information technology solutions during his time as as a network designer, software developer, project manager, implementation expert, and troubleshooter for small businesses, start-ups, and major corporations.
Progent's certified engineers can help your company to pilot Microsoft Windows 7 to verify application compatibility and to check its performance and stability running in your environment. Progent can also help you to assess the likely business advantages of moving to Microsoft Windows 7. If Microsoft Windows 7 fits your business, Progent can help your IT organization to design and implement a non-disruptive upgrade to Microsoft Windows 7 from a your current release of Windows.
Progent's certified ISA Server consultants have long backgrounds developing Microsoft ISA Server-based security installations for information systems with many offices, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your small business in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that meets your information security requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Microsoft 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and associated Exchange infrastructure to reduce capital costs and management overhead. You can use Exchange Online to host all your mailboxes, or you can run a hybrid solution that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable online support to assist your organizations to evaluate the potential advantages of Exchange Online, plan a solution that aligns with your functional requirements and budget, carry out a non-disruptive migration from your current Exchange system to one that incorporates Microsoft 365 Exchange Online, train your IT staff and users, and deliver as-needed consulting and troubleshooting.
Progent's Microsoft engineers offer affordable remote technical support and development services to assist you to plan, implement, manage, and maintain Microsoft SharePoint 2010 installations that can involve web pages that can function as portals, extranets, document management tools, blogs, data warehouses, business analytics, enterprise search, Visio-driven workflows, and other utilities to support and improve collaboration. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's familiar office productivity applications including Excel, Word, PowerPoint, and Project. Progent can help your business to migrate from earlier releases of SharePoint or move a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 environment.
Progent's Ekahau-certified Wi-Fi experts can assist you to design, install, enhance, manage and debug a Wi-Fi solution adapted to your facilities. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF measurement.
Progent can assist you to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid topologies that seamlessly combine on-premises IT assets as well as one or more public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud migration services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of experience providing advanced consulting support online, and Progent can help you complete your cloud integration initiatives quickly and affordably.
The Certified Information Systems Auditor accreditation is a recognized achievement that represents mastery in IS security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has consultants pass an extensive examination given by the ISACA professional group. Progent can provide the services of a CISA-Premier Cybersecurity audit professional trained to assist companies in the fields of information systems audit services, IT administration, network assets and architecture ROI, IT service delivery, protection of data assets, and business continuity planning.
Barracuda's affordable CloudGen Firewall devices combine web filtering, safe remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust support with centralized management throughout your whole enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the depth of skill to serve as your single resource for technical guidance, maintenance, education, and security consulting.