Progent's management team consists of seasoned professionals with decades of background providing computer consulting services, technical support, and long-term IT planning to organizations ranging from startups to Fortune 500 companies. Great service calls for great people, and Progent stands out by having put together a management team that can provide businesses with the top service value available anywhere.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through thorough examination and extensive experience with network security design. ISSAP consultants possess comprehensive knowledge of access management mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can assist your business with all phases of architecture security.
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or small support organizations who provide minimal documentation or specifics of tasks done, every service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation sent by each consultant to each customer. The practice of detailing and archiving service activity results in more effective support and eliminates a slew of typical problems such as when a support client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Cisco has designed a full product line of routers including appliances designed to deliver the protection, performance, and reliability demanded by customers from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network availability. Progent can show you how to choose and integrate Cisco routers to build a solid foundation for your network and to make it economical to grow as you support new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Series Routers.
If you want to update your production web site, build internal websites for applications such as HR or worker education, design a powerful web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's experts can also help you build and manage a safe, robust server and communications network, including remote and wireless connectivity, to support your web solutions.
Progentís Microsoft certified consultants offer small and mid-size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install critical software quickly and automatically to appropriate users, reduce product costs and stay compliant by understanding patterns of usage, enhance Windows security by increasing your awareness of weak points and by installing critical patches, manage your mobile workforce through industry standards independent of connection or location, and reduce operational costs by efficiently utilizing the management capabilities incorporated into Windows. Progentís SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch administration, and asset tracking management including program and appliance inventory.
Progent's Power BI consultants can assist your business to design, deploy, maintain, update or debug your Power BI environment. Progent's database experts can help you to prep your source data for Power BI reports and dashboards. Progent can show you how to build and manage an on-premises, cloud based, or hybrid environment for Power BI.
Progent offers national online technical support and consulting services for businesses that run Apple Mac environments or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's engineers offer Apple macOS and Mac OS X users a variety of services such as desktop assistance, upgrading to the most recent edition of OS X from legacy versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and OS X application software. Progent can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Remote IT help offers maximum leverage for your information technology budget by preserving user productivity and shortening the time billed for network analysis and repair. Sophisticated online support utilities and experienced service specialists and engineers combine to enable Progent to handle the majority of network issues without wasting time and expense by traveling to your location. In the vast majority of situations your IT problems can be dealt with by telephone or through a mix of phone support and online connectivity. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP certified security specialists to assist you with the toughest system problems.
SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to network users, lessening the difficulty of creating, integrating, administering, and using company information and analytical applications in environments ranging from handheld devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and broad knowledge in designing and deploying information-based, end-to-end business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent can help you in any and all facets of your upgrade to Exchange 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent can assist your it team to plan and manage hybrid environments that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid architectures that combine physical resources as well as public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services that include Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of migrating to SQL Server 2017 and can assist you to design and carry out a cost-effective migration of your databases and applications to any network architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from as-needed architecture review or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
Server growth wreaks havoc on IT budgets and management resources. Server consolidation via a virtual infrastructure promises lower total cost of ownership of hardware and quicker ROI, more efficient use of servers, simplified operations, increased system uptime, and easier management. Typical usage scenarios for virtual machines are hardware consolidation, low-cost hosts for line-of-business legacy applications based on obsolete operating systems, and inexpensive isolation of program development or evaluation environments from production systems.
Microsoft Virtual Server, hosted on the Microsoft Windows Server operating system and powered by technology originally developed by Connectix, delivers the power needed to accomplish server consolidation, application upgrade, and server quarantine projects via virtualization technology in an enterprise-ready computing environment with advanced expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at businesses wishing to enhance ROI in software programming and testing, migration from outdated mission-critical applications, and server consolidation. Progent's skilled Virtual Server consultants can assist your business to assess and deploy Microsoft Virtual Server.
Progent's certified failover clustering experts can help companies of all sizes to evaluate the advantages of utilizing Windows Server 2012 clustering technology to create a powerful fault-tolerant/disaster recovery strategy, assist your organization to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for clusters composed of physical servers or virtual machines, and help you to streamline the administration of failover clusters.
Progent's Microsoft Office Word and Office 365 Word experts offer a wide range of affordable remote consulting services to assist you to manage your existing Microsoft Office Word solution or help you to move to a newer release of Office Word. Support available from Progent's Word experts include VBA programming, identifying and fixing compatibility issues between various versions of Office Word, integrating Word with different Office applications such as Office Excel and Outlook or with third-party data sources and plug-ins,network optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and online training sessions customized for individuals or groups.
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have certain mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on schedule and within budget.
Progent can provide advanced online consulting services to help companies connect their information networks with leading public clouds including Microsoft Azure and Amazon AWS. Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid architectures that seamlessly combine on-premises IT assets along with cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud migration services that include Azure hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of background providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or local service organizations who offer scant documentation or specifics of tasks performed, each service provided by Progent is accompanied by full documentation. Each Progent consultant has use of the support reports sent by each consultant to every customer. The practice of documenting and organizing support activity results in more efficient support and avoids a slew of common problems such as when a service customer is virtually held captive to a consultant who wonít release the keys to the kingdom.
Progent offers nationwide online help and consulting services for businesses that operate Apple Mac environments or whose IT systems feature a mix of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers offer Apple macOS and Mac OS X clients a range of services including desktop support, upgrading to the latest edition of OS X from other earlier versions of Mac, plus help with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone and iPad support, or migrating to Apple's iCloud services. Online IT help provides maximum leverage for your information technology budget by preserving client productivity and shortening the time billed for computer analysis and repair. Sophisticated online access tools and skilled service specialists and engineers allow Progent to handle most IT problems without squandering time and expense by going to your location. In most of cases your network problems can be dealt with by telephone or via a mix of telephone support and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISA and CISM certified security specialists to assist you with the most difficult network problems.
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting to help businesses of any size to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft Certified IT support professionals. With Progent's affordably priced network service packages, small and midsize organizations can select a basic Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small company information systems world-class reliability, protection, and performance.
SQL Server 2005 delivers powerful, standardized tools to computer professionals and network users, reducing the difficulty of creating, integrating, administering, and using enterprise information and analytical programs in environments ranging from mobile devices to enterprise information systems. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on expertise and broad knowledge in designing and building data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progentís Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP platform built, like all Microsoft financial solutions, on the scalable and popular foundation of Windows technology. Dynamics GP offers an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and configure, and with its segmented design you are able to license only the capability you currently need, with the option to add users and enlarge functionality when necessary. Progentís Dynamics GP/Great Plains support experts can show you how to install, customize and manage the current version of Microsoft Dynamics GP or migrate smoothly from an older release.
Progent provides a selection of IT support bundles for small companies. These information technology outsourcing and network monitoring solutions are based on the anticipatory problem solving capabilities of System Center Operations Manager, a state-of-the-art server and system management software platform that monitors the reliability, throughput, and security of your information system and isolates potential troubles before they can disrupt your system. With Progent's economically priced network support packages, small companies can choose a basic co-sourcing package based on Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.
Progent offers affordable online consulting services for all editions of Microsoft Access including desktop and browser-based versions and can provide advanced assistance for Access application development, database migration, performance optimization, BI reporting, and maintenance. Progent also offers custom online training for Office Access application development and database administration.
Progent offers the expertise of Microsoft-certified consultants as well as experienced database application programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified data security consultants to help you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, install test systems at your site or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define a cost-effective and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
The Progent Test and Training Lab at the QTS Data Center is available for piloting mission-critical applications, creating efficient migration methodologies, assessing and optimizing performance, designing or validating business continuity strategies, mitigating compatibility issues, and establishing training environments for the latest products and technologies. For Progent customers who lack adequate in-house resources to configure proper pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital network initiatives on schedule.
Progentís IT outsourcing services provide affordable network consulting for small businesses. Whether it includes designing network architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or building a web-based business solution, outsourcing your network technical services can reduce expenses and minimize uncertainties, allowing network service expenses to increase in a more moderate and manageable manner than is possible by building up a bulky, all-purpose in-house IT organization. Progentís Outsourcing White Paper and datasheets show how Progent can help you build a protected and robust system foundation for your critical business software based on Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent's Microsoft Premier professionals can provide world-class consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can show you how to prepare for multi-site Exchange Server rollouts or updates and can provide onsite personnel to assist enterprises with installations of Exchange Server in the or any area served by Progent's consultants.
24/7 Support Services Microsoft Windows Server 2012 R2
Progentís Microsoft-certified experts offer small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and data. SharePoint Portal Server offers a central location for your workers or customers to access, manage, distribute and manipulate useful data, documents, and software and to interact with one another. It enables quicker and better decisions, more efficient access across teams and more streamlined business practices. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of knowledge available inside and outside a business network. Windows SharePoint Services connect employees, customers, workgroups and projects with the information theyíve developed in a manner that makes data easy to locate, retrieve and re-use.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, optimize your network for on-premises, multi-location, cloud-based, and partial-cloud environments, train your IT support team, create a corporate-wide security strategy, automate IT management, assist with application development, and generate and validate a DR/BC plan.
Remote 24x7 network monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the health of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management technology has progressed to the point that companies of all sizes can afford a level of network stability that was once limited to large enterprises. Progent offers several Remote Monitoring and Management solutions delivered as low-cost services created to assist your company to detect and resolve a most IT network issues before they can hurt productivity.
The experience of Progent's certified Windows Server consultants, with an average of more than 11 years of work in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that aligns best with your business goals. Progent can also help you with designing, installing, administering and troubleshooting powerful information technology applications based on Windows Server, and can streamline your migration from Windows 2000 Server or Windows NT.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent is structured to provide comprehensive online support for all major technical areas common to small business information networks and allows you to outsource an array of strategic, on-demand services such as a temporary CIO to provide advanced planning and negotiating skills, a Call Center for help desk support, proactive remote monitoring, spam and email-borne virus protection as a managed service, project management for critical projects such as site relocations oroperating system migrations, Cisco-certified consultants for building and maintaining high-performance and robust network infrastructure, certified security specialists to ensure data protection and compliance, disaster recovery experts to help design business continuity plans, and software developers to write, customize, or troubleshoot business application programs.
Progent's CISSP-premier cybersecurity consultants can help organizations of any size with any facet of IT security. Progent can implement cost-effective cybersecurity solutions that guard a small business against modern threats or Progent can plan, configure, and manage a comprehensive security environment for hybrid networks that support local, remote, and mobile clients sharing network resources spread across a mix of physical sites and public and private clouds.
Widows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas including multitenancy, agile infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can help your company to benefit from Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut network costs and improve productivity.
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and supporting email solutions for companies in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email system offers security, high availability, easy connectivity for off-site and mobile users, efficient management utilities, and seamless integration with telephony. Progent provides expertise and integration services for Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007, Exchange 2003 Server, and Exchange 20000 Server. Progent can also assist small or medium companies to upgrade to MS Exchange 2016 Server or Exchange 2013 Server.
Microsoft Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and delivers important innovations as well as a redesigned structure. These improvements affect vital IT areas such as manageability, availability, security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online support and management for Exchange Server 2013.
Progent's Cisco certified Wi-Fi experts can provide economical online and on-premises help for both end-of-life and modern Wave 2 Aironet wireless access points (APs) and Progent can assist you to plan and manage wireless environments that include indoor and outside/ruggedized Aironet access points.
Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide remote or onsite configuration and debugging support to assist you to design, implement, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise connectivity foundation that is simple to manage and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and setup of Aironet Wi-Fi access points to work with your unique office design, building structure, and expected workloads.
Remote management cards offer IT administrators complete control over a server without the need for an on-site presence. Through these management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and support a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote server management cards to deliver efficient off-site technical help. Progent has experience with a variety of remote server management cards including Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small organization's servers in a solution that gives the maximum level of availability and scalability and is also easy to migrate to any data center. ProSight Virtual Hosting options are based on proven virtualization architectures that enable small companies with multi- platform IT systems to economize significantly on the costs of capital investments, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unmatched level of vendor flexibility.
Progent can assist your it team to design and manage cost-effective environments that support Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid topologies that combine local resources along with cloud services. To help you to integrate public clouds with networks, Progent offers a range of cloud migration support services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has 20 years of experience providing high-level consulting expertise online, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
Progent can assist you to deploy Cisco's infrastructure technology to build a robust foundation for your local, cloud-centric, or hybrid data center and streamline operations in vital areas such as hardware utilization, security and compliance, versatility, uptime, and recoverability.
System Center Configuration Manager automates application and device provisioning and updating, centralizes security and compliance settings control, inventories network assets, protects against company data leakage, performs network health monitoring, enables secure self service, and offers a common point of control for managing mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can assist businesses of any size with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Progentís Wireless Consulting Services provide a convenient, economical option for companies of all sizes to deploy, manage and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent offers the support of an accredited engineer with an extensive background deploying technology from the major video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can help you to design, install, expand, or maintain a telepresence environment that protects your investment and maximizes the business value of your information network. Progent can also provide the services of network infrastructure engineers able to assist companies of any size to build and troubleshoot a communications network that provides the speed, reliability, protection, and scalability required to accommodate your video conferencing/telepresence solution.