Additional Topics of Interest

Offsite Workers Video Conferencing On-site Technical Support
Consultants Work from Home Conferencing

Progent can help small and medium-size companies to set up and debug conferencing technology to allow their at-home workforce to interact efficiently with colleagues and customers.

Software Consulting Progent's Management Team
Progent Management Team System Repair

Progent's management team consists of seasoned professionals with decades of background providing computer consulting services, technical support, and long-term IT planning to organizations ranging from startups to Fortune 500 companies. Great service calls for great people, and Progent stands out by having put together a management team that can provide businesses with the top service value available anywhere.

Specialists ISSAP Certified Cybersecurity
ISSAP Certified Security Organizations

Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through thorough examination and extensive experience with network security design. ISSAP consultants possess comprehensive knowledge of access management mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can assist your business with all phases of architecture security.

Service Reports Computer Consultant
Best Services Documentation Network Engineer

Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or small support organizations who provide minimal documentation or specifics of tasks done, every service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation sent by each consultant to each customer. The practice of detailing and archiving service activity results in more effective support and eliminates a slew of typical problems such as when a support client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.

RV Series VPN Router IT Consulting
Specialists 1800 ISR Router

Cisco has designed a full product line of routers including appliances designed to deliver the protection, performance, and reliability demanded by customers from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network availability. Progent can show you how to choose and integrate Cisco routers to build a solid foundation for your network and to make it economical to grow as you support new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Series Routers.

Website Development Firms
24-7 Expert Development Web Parts

If you want to update your production web site, build internal websites for applications such as HR or worker education, design a powerful web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's experts can also help you build and manage a safe, robust server and communications network, including remote and wireless connectivity, to support your web solutions.

Consulting SMS Server 2003 Migration
24x7x365 SMS Upgrade Outsourcing

Progentís Microsoft certified consultants offer small and mid-size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install critical software quickly and automatically to appropriate users, reduce product costs and stay compliant by understanding patterns of usage, enhance Windows security by increasing your awareness of weak points and by installing critical patches, manage your mobile workforce through industry standards independent of connection or location, and reduce operational costs by efficiently utilizing the management capabilities incorporated into Windows. Progentís SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch administration, and asset tracking management including program and appliance inventory.

Power BI On Premises Development Group
Power BI Premium Developer Firms

Progent's Power BI consultants can assist your business to design, deploy, maintain, update or debug your Power BI environment. Progent's database experts can help you to prep your source data for Power BI reports and dashboards. Progent can show you how to build and manage an on-premises, cloud based, or hybrid environment for Power BI.

Mac Configuration Consulting Services
macOS Phone-based Consultants

Progent offers national online technical support and consulting services for businesses that run Apple Mac environments or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's engineers offer Apple macOS and Mac OS X users a variety of services such as desktop assistance, upgrading to the most recent edition of OS X from legacy versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and OS X application software. Progent can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Remote IT help offers maximum leverage for your information technology budget by preserving user productivity and shortening the time billed for network analysis and repair. Sophisticated online support utilities and experienced service specialists and engineers combine to enable Progent to handle the majority of network issues without wasting time and expense by traveling to your location. In the vast majority of situations your IT problems can be dealt with by telephone or through a mix of phone support and online connectivity. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP certified security specialists to assist you with the toughest system problems.