Mid-sized businesses can get all the benefits of System Center Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Certified network consulting professionals. Thanks to Progent's affordably priced network service packages, medium-size businesses can select a basic co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, proactive warnings, in-depth system analysis, Help Desk support, and online service. For businesses with line-of-business applications who need high availability networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer mid-size company networks world-class reliability, security and performance.
Progent offers affordable online support to help businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Altaro VM Backup provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also enables cost-effective cloud backup to Azure storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for minimizing your exposure to data loss, advanced encryption, granular recovery capability for specific files and emails, extensive support for Windows CSV and for VMware vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is an Altaro partner and can provide a wide array of consulting services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.
Remote 24x7 network monitoring, automated alerts, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of all sizes can afford a degree of network stability that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as low-cost service packages designed to assist you to identify and resolve a an array of network problems before they can impact your business.
Progent’s Shared Call Center service allows your business to share the load for Help Desk support seamlessly between your IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution based on the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent’s team of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world industry background, at the front lines of IT support, executing a broad variety of technical tasks for an extensive array of businesses. Every Progent consultant shares a refined set of personal best practices which are incorporated into shared leading practices standards that Progent teaches its consulting staff. This means that you get not only world-class IT capability, but also a support engineer with proven methods for using computer knowledge to solve actual network problems quickly.
Progent’s staff of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on industry experience, at the front lines of IT support, executing a broad variety of IT tasks for a large mix of clients. Each Progent consultant shares a refined collection of individual best practices that are incorporated into shared leading practices standards that Progent instills in its consulting team. This guarantees that you get not only world-class IT help, but also a support engineer with field-tested methods for using technical knowledge to resolve real-world IT problems efficiently.
Progent can provide economical remote support from engineers skilled in a broad array of products and services that provide solutions for backing up Windows, Mac, and Linux servers and desktops plus laptops and handhelds. Progent can provide help for all major backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and FLARs. Progent can assist you to install, enhance, or maintain data backup systems for a variety of environments such as local, remote, cloud, or hybrid.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and onsite expertise, software development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based resources into a cohesive intranet solution.
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management products and is intended to offer a unified solution for deploying and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help businesses of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade efficiently from legacy versions of VMM, develop processes for building and installing VMs and hosts, implement high-availability compute and storage clusters, integrate your datacenter resources with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and help you assess the potential business benefits of new technologies like Storage Spaces Direct and Shielded VMs. Progent's virtualization professionals offer world-class Windows Hyper-V consulting and VMware vSphere expertise.
Progent's certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your company, develop pilot systems and migration strategies, install Windows Server 2008 with your IT environment and workload, educate your support staff how to run new management tools, and deliver continuing consulting and tech support via budget-friendly options including Helpdesk support and remote technical assistance.
Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2003 migration plan that minimizes productivity downtime, reduces long-term support requirements, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-site migrations, Progent has the experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and design services include expertise with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
Cisco's wireless IP phones are industrial-grade Wi-Fi devices designed for workers who are on the move within campus, warehouse, retail or other venues where IT management requires user endpoints that provide more administrative control, security and ruggedness than is achievable with the BYOD mode of workplace communications. Creating solutions with Cisco's wireless VoIP phones typically requires that you configure and optimize numerous components of your wireless environment including APs, switches, wireless LAN controllers, and management tools. Progent's Cisco-certified consultants can provide online and on-premises support to help your organization create and administer a Cisco wireless IP phone solution by delivering services that range from debugging the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
Forefront Threat Management Gateway 2010 is based on the proven security technologies of ISA Server 2006 and provides a easily administered web gateway that delivers a single-server solution for an array of security features such as an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN management, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, permits customized reports powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can help your company to plan and execute test and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help you to upgrade economically to Forefront Threat Management Gateway from any version of ISA Server.
Progent's Cisco-certified wireless integration experts can help organizations to deploy, manage, and debug Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Before Progent’s Microsoft Operations Manager solution, network issues were handled reactively, once users were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses sent by MOM, Progent can now ward off server issues before they grow to be critical enough to impact network uptime. Thanks to MOM, Progent can resolve incipient problems before clients are aware that the problems are there. Progent has background with MOM 2005 and MOM 2000 to offer small business networks enterprise-class service continuity, security and productivity.
Progent's Cisco CCIE-certified wireless network infrastructure experts offer remote or onsite configuration and troubleshooting services to help your organization to plan, implement, update, optimize, administer and debug Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create an enterprise connectivity solution that is easy to administer and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi access points to accommodate your unique office layout, building structure, and expected network traffic.
Progent can provide the expertise of BlackBerry-certified professionals who can assist small organizations to design, administer, and repair BlackBerry technology affordably and successfully, doing away with the requirement for an in-house BlackBerry expert and reducing the expense and hassle of supporting a mobile workgroup. Progent's BlackBerry engineers offer in-depth backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security engineers. This breadth of knowledge, combined with Progent's proven remote support model, offers small and mid-size companies an efficient option for incorporating BlackBerry technology productively into their information network.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist organizations of all sizes to plan, deploy, manage, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of SCDPM or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent offers occasional help for resolving particularly challenging issues, or full project management services. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Progent’s IT outsourcing packages offer budget-friendly computer consulting for small organizations. Whether it involves designing network infrastructure, creating an internal Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or developing an on-line business application, outsourcing your IT engineering services can contain costs and eliminate uncertainties, allowing network service expenses to increase in a more linear and manageable fashion than is feasible by assembling a large, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available system foundation for your vital business software powered by Windows including Office XP, Office 2003, and Office 2000.
Windows Server 2012 R2 Storage Spaces Support and Integration
Progent can help businesses of any size to move any part of their network infrastructure to Microsoft Azure. This can streamline IT management and lower equipment investments. Azure includes a wealth of cloud services and Progent can help you to understand the benefits and restrictions of different cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and resources and make sure you avoid the typical errors small organizations make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Google Android handhelds.
Progent's Microsoft-authorized experts can show you how to rationalize the business case for deploying SharePoint Portal Server 2007, consult with you on the most sensible edition of SharePoint for your circumstances, offer configuration and deployment services, assist you to install Microsoft SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and customized application software to operate with SharePoint 2007, design a company-wide security plan that incorporates portal technology, and deliver troubleshooting and Help Desk services.
Progent can provide expert online support to help organizations connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid architectures that utilize local resources along with public clouds. To assist you to incorporate cloud services with networks, Progent offers a range of cloud integration services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of background delivering advanced consulting services remotely, and Progent can help you complete your cloud integration projects on schedule and affordably.
Windows Server 2012R2 Storage Spaces Computer Engineer
Progent’s Microsoft-certified experts offer businesses of all sizes consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced solution that uses web technology for efficiently connecting people, groups and information. SharePoint offers a central location for your workers or customers to connect to, organize, share and interact with relevant information, files, and applications and to communicate with one another. Microsoft SharePoint enables faster and better decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services join workers, clients, teams and major tasks with the information they’ve created in a way that makes data easy to find, retrieve and re-use. Progent's certified SharePoint experts can assist your organization to maintain your current SharePoint environment or upgrade to the latest release of SharePoint.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some independent consultants or local service firms who provide scant documentation or specifics of services done, every service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the support documentation transmitted by every staff member to every customer. The practice of detailing and archiving support records allows more efficient service and avoids a variety of typical problems such as when a service customer is virtually held hostage to a consultant who refuses to release vital service information.
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco appliances for centralized management.
Progent has supported Dynamics GP and Great Plains software for nearly 20 years and Progent has provided integration, software development, education, and debugging since the product's original release. Progent offers high-level support for upgrading out of date Dynamics GP ERP systems. Progent can help you to plan, test, and carry out a cost-effective upgrade from a an outdated release to the current edition of Dynamics GP.
Progent can provide fast access to the expertise of veteran wireless consultants who can assist organizations to determine the value of Ubiquiti UniFi Wi-Fi APs for your company and assist you to design, install, manage, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to select, configure, and position Ubiquiti UniFi Wi-Fi APs for optimal signal coverage and throughput.
Remote 24x7 network monitoring, automated alarms, and periodic reports are vital to preserving the proper operation of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can get a degree of protection that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as economical service packages designed to assist your company to identify and fix a an array of IT network problems before they get big enough to impact productivity.
Progent’s Technical Response Center provides affordable national extended hours online support for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer 24x7 telephone help and online secure computer connection to isolate and resolve network problems rapidly and economically.
Progent can provide rapid remote access to Cisco-certified CCIE networking experts. Progent's CCIE consultants can connect to your environment using powerful remote support tools to deliver quick and affordable analysis and remediation of urgent network infrastructure issues.
Progent's certified Windows 2000 consultants can help you optimize the capability of your existing Windows 2K Servers and can simplify network administration, provide technical support and troubleshooting, and strengthen security. Progent can also help you create, rationalize, and execute a strategy to migrate from Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up test programs to reduce the technical risk involved with moving to Windows Server 2003 by identifying possible hardware and application compatibility issues.
Progent provides expertise for security analysis products including Microsoft Baseline Security Analyzer for running a variety of programmed system testing scans to uncover possible security gaps. Progent has broad knowledge of network analysis tools and can show you how to make sense of audit reports and respond appropriately. Progent can show you how to build protection into your business operations, install scanning applications, plan and implement a secure system architecture, and suggest policies to maximize the safety of your network. Progent's security professionals are ready to help you configure a firewall, implement safe remote access to email and business applications, and install virtual private network. Progent's accredited security consultants can also validate the security of web-based applications and can provide comprehensive information security audits of enterprise-wide security to validate your organization's compliance with important industry security standards such as FISMA, NIST, and ISO.
Progent offers a broad array of cost-effective services to help your company to install, configure, repair, and administer workstations and notebooks based on Windows, macOS and OS X, or popular versions of Linux. Progent can offer onsite or remote assistance for individual computers or laptops or help your business to design and implement a company-wide rollout of new or revised OS software and business applications. Progent can also provide engineers and technical workers to help your company to plan for and complete a site relocation or merger organized to produce the least possible disruption of your business.
Progent provide organizations of any size world-class IT online or onsite consulting for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consultants also can provide security consulting for businesses varying in size from the small office to the worldwide enterprise.
Progent’s IT outsourcing services for small businesses feature designing 2003 Server, .NET Server, and BackOffice environments, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and in-person repair, resolving chronic IT problems, and creating a comprehensive security strategy. Progent can help you maximize network reliability and throughput with fault-tolerant configuration, resilient network topology, and proactive server monitoring. Progent also offers project management assistance for large-scale migrations and can assist with needs assessment, resource identification, BOM development, sourcing selection, purchasing logistics, and full documentation. Progent’s IT outsourcing service also features training for office productivity packages such as Microsoft Office.
Progent’s professionals provide experience in a variety of disciplines relevant to mobile connectivity including network topology, Activesync, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft and Cisco certified experts can save your organization time and expense by using their wireless expertise to help you choose and configure wireless access technologies that make sense for your business. Progent can also tune your network infrastructure so that wireless handhelds work more reliably.
Citrix offers a powerful line of products that provide enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for centralized delivery of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified engineers can help your company to assess the strategic benefits of Citrix technology and show you how to design, validate, deploy, troubleshoot, and support Citrix virtualization platforms.
Progent's Cisco-authorized IT experts can help you create an affordable, fault tolerant Internet configuration architecture that can achieve 24x7 Internet connectivity via a broad array of high availability Internet network technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to show you how to apply the latest technology for 24x7 Internet connectivity to build a cost-effective, fully redundant Internet interface with automatic failover and other features to create non-stop Internet access.
Progent’s Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for efficiently connecting people, teams and data. Microsoft SharePoint Server offers a central location for your workers or clients to access, organize, distribute and manipulate relevant information, documents, and software and to interact with one another. Microsoft SharePoint allows quicker and better decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge they’ve created in a way that makes data easy to find, download and apply. Progent's certified SharePoint consultants can assist you to support your current SharePoint environment or migrate to the latest version of SharePoint.
Cisco's network security and offsite access products for small companies represent a complete line of manageable security products to help safeguard your wired and wireless information system. Cisco's VPN line features routers, firewalls, intrusion detection systems and VPN appliances. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security solutions that align best with your company objectives.
Progent's pricing model is to charge for remote support and on-premises visits by the minute. As a result, you are charged just for delivered support. Progent does not demand a more expensive rate for off-hours or urgent service, and inside California or in areas where Progent offers in-person support, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no startup fee and requires no retainer for support services provided during regular business hours. Many service organizations demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids large invoices for quick solutions so you will not be forced to allow simple problems to stay unaddressed.
Progent delivers the help of Microsoft and Cisco-Premier IT consulting experts to show clients economical ways to help businesses optimize the value of Microsoft and Cisco products. For networks that range from small offices to large enterprises, Progent's network consultants can help you improve your network's e-mail architecture, protection, availability, throughput, and IT management.
Progent's Microsoft Certified engineers offer world-class support for major implementations of Microsoft Exchange. Progent's experts can help you prepare for multi-location Exchange installations or upgrades and can provide local personnel to assist enterprises with deployments of Exchange Server in the or any area covered by Progent's engineers.
Progent's Microsoft-certified network experts can assist you to determine the benefits of Microsoft Exchange 2010 for your business and can help your IT staff to design and carry out a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick ROI by increasing your workers' efficiency, cutting the expense of equipment and support, streamlining administration, and consolidating your vital communications platforms.
System Center Configuration Manager automates software provisioning and updating, simplifies compliance settings management, keeps track of network resources, guards against company data leakage, performs network health reporting, allows safe end-user self service, and delivers a single control mechanism for administering mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can help your organization with any facet of designing, implementing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid networks.
Progent can assist you to design and execute an efficient migration from a Sun Solaris-powered IT environment to a network powered by Windows and capable of supporting Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can show you how to preserve your information and reduce business disruption by designing an effective migration strategy that protects your current investments in Sun Solaris application and technology. UNIX-to-Windows migration consulting expertise available from Progent include analysis of existing infrastructure, migration planning and validation, MS Exchange migration expertise, data and application software migration, and server and storage transition and economization.
Progent's Sun Solaris platform support services provide small and mid-size companies and developers assistance with administering and maintaining Solaris systems that operate with Microsoft-powered networks. Progent can give your business access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of experience offers you an easy one-stop consulting firm to help you create and manage a protected and reliable cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
For companies that have a mix of Mac and Windows desktops, there exist two popular alternatives for using Windows-dependent software on macOS or OS X: remote access to a physical Windows computer or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a remote Microsoft Windows-powered PC to use Windows applications and access network resources. Virtual PC for Mac simulates Windows on a Mac system so that you are able to use Windows software directly. Progent's macOS and Mac OS X technology consultants can assist your company to maintain these products for using Windows software on your Apple Macs and can in addition help your organization to assess and install other products for Windows platform emulation.
Progent’s Microsoft-certified consultants offer small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and information. SharePoint Portal Server offers a central location for your employees or clients to connect to, organize, distribute and manipulate useful data, files, and software and to interact with one another. It allows faster and better decisions, more efficient sharing across teams and more economical business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information accessible within and outside a business network. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the data they’ve created in a way that makes data easy to find, download and apply.
Progent can help you in any facet of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook clients.
Progent can assist your organization to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Progent's Citrix-accredited engineers can help your company to evaluate the business benefits of XenServer and other Citrix platforms, and can help you to plan, test, execute, troubleshoot, and support a XenServer solution. Progent can in addition analyze your existing XenServer environment and show you how to enhance resource utilization, performance, protection, availability, and disaster recovery.
Remote management cards offer network managers full control of a server without the requirement for an on-site visit. Using remote management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and manage a fault-tolerant business network that incorporates remote server management cards and Progent can use these remote server management cards to provide low-cost remote technical support. Progent has experience with a variety of remote management cards including Aten remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
Progent offers nationwide remote phone support and troubleshooting services for companies that run Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft technology. Remote technical support offers maximum return for your information technology budget by preserving client productivity and shortening the hours charged for network repair services. Advanced online access tools and skilled technicians and consultants combine to enable Progent to handle the majority of network issues without squandering time and money by going to your location. In most of situations your IT issues can be dealt with by telephone or through a combination of phone help and remote access. Progent can offer the services of Cisco certified CCIE network engineers and CISM premier security specialists to help you with the most challenging network issues.
Progent's Microsoft-certified consultants can show you how to evaluate the economic case for deploying Microsoft SharePoint Server 2007, consult with you on the most appropriate edition of Microsoft SharePoint for your application, offer configuration and integration expertise, help you to set up MS SQL Server as a back-end DBM, optimize your network infrastructure, integrate your standard and custom application software to operate with SharePoint 2007, design a company-wide security plan that encompasses portal solutions, and deliver troubleshooting and Help Desk support.
Progent's Microsoft consultants can help your company to assess the value of Lync Server for your business and can assist you to design and execute an installation of Lync Server 2010 that centralizes the administration of IM and Presence and improves the productivity of your office staff, telecommuters, and smartphone users. Progent can in addition help your company to carry out an efficient migration to Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how to run Lync Server to enhance the collaborative functions of Microsoft Office programs, and provide online seminars and continuing technical support for Microsoft Lync Server 2010 and other Microsoft platforms.
Progent can deliver a broad range of cost-effective consulting and support services to help you to deploy, configure, troubleshoot, and administer desktop PCs and laptops based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or online assistance for individual computers or notebooks or work with you to design and carry out a company-wide rollout of new or updated operating system software and applications. Progent can also supply engineers and technical workers to help your company to plan for and complete a company move or consolidation designed to produce the least possible disruption of your business.
Progent offers cost-effective remote support to assist companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.