Additional Topics of Interest
Apple Time Machine Backup Consultancy
Progent can provide affordable remote support from engineers with expertise in a broad array of products and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops plus laptops and handhelds. Progent can provide help for leading backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can assist your company to install, upgrade, or troubleshoot data backup systems for a range of environments such as on-premises, edge to datacenter, cloud, or a mix.
SonicWall Firewall Cybersecurity Team
Progent's certified SonicWall firewall experts can help you integrate, manage, and tune SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security plan and design security into your business operations.
Cisco VoIP Consultants
Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Small Business Onsite Support
Progent provides the services of Microsoft and Cisco-Certified IT support experts to show clients affordable ways to help organizations maximize the benefits of Microsoft and Cisco technology. For environments that range from small offices to nationwide enterprises, Progent's expert consultants can show you how to improve your network's e-mail architecture, protection, reliability, performance, and network administration.
wireless controller Online Support Services
Progent's Cisco-certified wireless consultants can help you to assess the advantages of using Cisco wireless controllers to manage Wi-Fi deployments of any size. Progent can assist you to support and debug your current Wi-Fi network or help you design and carry out an efficient transition from legacy Wi-Fi controllers to modern solutions.
Polycom ATX Telepresence Specialists
Progent can provide the support of a senior specialist with extensive hands-on experience configuring, managing, and upgrading video conferencing systems from top-tier suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your internal IT support group, your Internet Service Provider, and your telepresence platform vendor to help your organization maximize the business value of your video conferencing solution.
Computer Support For Small Offices for Certified Information Systems Security Professional (CISSP)
Progent offers customers the services of engineers who have earned some of the computer industry's most prestigious certifications. Progent thinks that customers deserve to be sure that their computer service professionals have accredited training as well as extensive real-world experience so that Progent's customers can use Progent's support with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings privileges for significantly superior vendor support than is offered to uncertified consultants, enabling Progent to deliver clients a better level of computer support. In addition, recognized credentials such as CISM or CISSP for network security can aid enterprise customers to demonstrate compliance with regulatory demands by engaging the assistance of accredited IT experts.
Security Services for Juniper SSG350M Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Call Center Sharing Support
Progent's Microsoft certified experts offer three service programs to help medium-size and large organizations create a cost-effective and successful internal Network Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help businesses sift through the numerous high-quality Help Desk application programs on the market and determine what packages might be excessively costly, lack critical capabilities, or align poorly with your company's business goals. Progent also offers temporary staffing for companies who want to reinforce their internal Help Desk staff for special tasks or to fill in for vacationing or indisposed workers.
Microsoft Office 2000 Network Administration
Progent's pricing model is to charge for remote support and in-person help by the minute. As a result, you are invoiced just for received services. Progent does not demand a higher rate for after-hours or urgent service, and within California or in regions where Progent provides on-premises support, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. Also, Progent applies no minimum charge and requires no retainer for support services delivered during normal business hours. Many support organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with large bills for quick solutions so you won't be forced to allow less critical problems to stay unaddressed.
ProSight domain expiration management Consultancy
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of the time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
Consulting for macOS Technical Support