Additional Topics of Interest

Microsoft Teams and AAD Sync Consultants
Microsoft Teams Migration from Skype for Business Technology Consulting

Progent can help your business to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and configure, administer, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.

Great Plains Migration Professional
On-site Support Dynamics GP

Progent's Microsoft certified experts offer a variety of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and business analysis platform based, like all Microsoft financial tools, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP provides an affordable tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and configure, and with its segmented approach you can license only the capability you currently require, with the ability to expand users and increase capabilities in the future. Progent's Dynamics GP/Great Plains support experts can help you install, configure and manage the current version of Dynamics GP or upgrade efficiently from an earlier version.

High-Availability Data Centers Technology Professional
Largest Fault Tolerant Internet Data Center Setup and Support

Progent's Data Center engineers can help you identify fault-tolerant data centers that meet the specific needs of your company. Fault tolerant off-site data centers are particularly appealing to small businesses due to of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to build an on-site data center that offers even a basic level of fault tolerance is too expensive for most small organizations. Progent is ready to help you reap all the benefits of high availability data centers and fault tolerant colo sites by providing a full range of consulting and support services.

64-bit Upgrade Specialist
Consultant 64-bit Computing

Progent's Microsoft-premier engineers can assist your organization to enhance your application servers and/or desktops from 32 to 64 bits. Progent can assist your company to calculate the risks and advantages of upgrading to 64-bit computing, plan an efficient migration strategy that minimizes operational interruptions, and offer economical, professional online help to assist your company to configure 64-bit operating systems and applications on your current hardware.

24x7x365 Exchange Online and on-premises Exchange Online Help
Hybrid Exchange Online and Exchange on-premises Remote Troubleshooting

Microsoft 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated email components to reduce capital expense and administrative hassle. You can deploy Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online technical support to help your organizations to evaluate the benefits of Exchange Online, plan a network topology that fits your functional requirements and budget, carry out an efficient move from your current Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your management staff and end users, and deliver ongoing consulting and troubleshooting.

Consulting Microsoft Lync Server 2013
Lync Server 2013 and Cisco Unified Communications Professional

Lync Server 2013, rebranded Skype for Business, enables organizations of any size to build a centrally managed and protected communications ecosystem that supports a BYOD computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing, as well as IP and PSTN calling enabled for a wide range of stationary PCs and mobile devices. Progent's certified Lync Server 2013 experts and network integrators can help your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-resident (with Lync Online) or hybrid topology suitable for your current and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your IT staff and end users. Progent offers in-depth expertise in critical pieces of a Lync 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Microsoft 365 apps such as Outlook clients and PowerPoint.

Network Management Microsoft and Mac Desktop
Microsoft Desktop Information Technology Outsourcing Company

Progent can deliver a wide array of low-cost online and onsite consulting services to assist you to configure, administer, and troubleshoot desktops and handhelds based on Windows, Apple macOS/OS X, iOS, Android, or Linux.

24/7/365 IP-PBX Technology Consulting Services
Information Technology Consulting Telepresence

Progent's CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

Remote Support Monitoring and Reporting
Support and Setup Microsoft System Center Operations Manager

Progent offers a variety of network service bundles for small businesses. These information technology outsourcing and server monitoring services are based on the proactive problem solving capabilities of System Center Operations Manager, a next-generation network and IT support product that tracks the availability, performance, and safety of your network and identifies incipient troubles before they can disrupt your system. With Progent's economically priced network support programs, small businesses can choose a basic co-sourcing service program based on System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package.

CISM Cybersecurity Group
Certified Cybersecurity Management Consulting

Progent offers the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the core competencies and global standards of performance that IT security professionals are expected to master. CISM provides business management the confidence that consultants who have earned their CISM certification have the background and capability to deliver effective security management and support consulting.

Microsoft Entra Connect Online Support
Online Help Microsoft Entra MFA

Progent's consultants can help you to plan and implement a smooth migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both onsite and cloud assets.

Ekahau Predictive Wi-Fi Site Modeling Consultant Services
Ekahau Predictive Wi-Fi Site Design Support and Setup

Progent's Ekahau-certified Wi-Fi consultants can help your business to design, implement, enhance, manage and troubleshoot a Wi-Fi solution adapted to your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF measurement.

Remote Support Windows Server 2016 upgrade
Windows Server 2016 Hybrid Online Help

Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a disaster recovery system based on Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.