Additional Topics of Interest

Remote Computer Support Professionals
On-site Support Integration Support

For mid-size companies looking for network consulting services, Progent offers a variety of options such as on-site help, remote assistance, off-site Call Center, round-the-clock support with automatic system monitoring, emergency staff augmentation, business relocation services, software programming, and professional consultation. For midsize businesses in California or other areas serviced by Progent's onsite consultants, Progent offers expert on-premises help for fixing network problems rapidly and economically.

24x7 SMS Server Upgrade Online Support Services
Integration Services Systems Management Server

Systems Management Server offers extra functionality for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the net operational expense of managing and deploying software products by making it simpler to install system images, control mobile computers, and run management tools. In addition to alerting you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects involving processes that Feature Packs are designed to streamline. Progent's migration and upgrade services can lower cost and reduce business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can help you develop sensible processes and policies to manage PDAs and intelligent mobile phones so your mobile workforce stays productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security plan that incorporates standards, procedures and technologies to keep your IT computer system protected.

Integration SCVMM 2016 Storage Spaces Direct
Support Virtual Machine Manager 2016

Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management products and is designed to offer a unified mechanism for deploying and administering virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist organizations of any size with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade efficiently from older versions of Virtual Machine Manager, design workflows for building and installing virtual machines and VM hosts, design high-availability scale-out clusters, integrate your datacenter resources with public cloud services, set up virtual switches and load balancers, write and debug PowerShell scripts, and help you assess the strategic business benefits of the latest capabilities like Storage Spaces Direct and Shielded VMs. Progent's hypervisor professionals offer advanced Windows Hyper-V consulting and VMware vSphere expertise.

Co-managed Support Desk Remote Troubleshooting
Co-managed Heldesk Engineer

Progent's Computer Helpdesk Outsourcing Services for PC desktop technical support are designed specifically for small organizations who require fast availability of a Help Desk Service Center with professional telephone support and full escalation options but who have to work within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Optional Remote Access Support, System Evaluation, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.

ISA Server Technical Consultant
24 Hour ISA 2004 Standard Edition Server Configuration

Progent's Microsoft certified consultants provide small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can protect your IT network from attack by external and inside threats. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as HTTP, which enables these security platforms to detect many threats that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network security through expert planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist you to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.

Cisco Telepresence Consultancy
Consult LifeSize 220 Series Telepresence

Progent can provide access to a senior consultant with extensive hands-on experience configuring, managing, and upgrading immersive telepresence platforms from top-tier vendors including Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house network management group, your ISP, and your telepresence technology vendor to assist your organization maximize the strategic value of your telepresence solution.

Cisco Firepower Management On-site Support
24x7 Online Troubleshooting Firepower

Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified management of advanced security capabilities like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and execute a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control IT environments that include local offices, data centers, private clouds and public clouds.

Altaro VM Backup with Exchange Integration Services
Altaro VM Backup Boot from Backup Online Troubleshooting

Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises services to help you to plan, install, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.

Enterprise Information Technology Consultant
Data Center Remote Support

For large businesses, Progent can supplement in-house network support staffs by providing extensive background in supporting key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branches, Progent can act as a seamless local extension of corporate IT management. Progent's enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbox compliance, project planning, and top-level service for multiple location network environments powered by Enterprise Windows 2003. Progent can provide field consultants and technicians to help with a site move or branch move, or a network architect to assist with building or utilizing an Internet Data Center or Hosting Facility.

Home Based Computer Consultants From Home Job
Home Based Network Consulting Job Openings

Progent believes that a carefully designed and executed information system can be a vital factor for accelerating a firm's growth, and we follow this philosophy in our corporate system environment. We have created a non-stop virtual office network that allows our in-house consultants and authorized contractors to deliver rapid and effective service, cooperate closely on challenging jobs, and experience professional and private maturity from being part of a dynamic company ethos of self motivation and freedom.

Small and Midsize Office Network Support Companies
Small Business Integration Firm

Progent's Microsoft and Cisco certified computer engineers can provide expert support for a wide array of technologies and can provide that expertise by phone nationwide or in person in major cities throughout the country and anywhere in California. Progent provides online help for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a mix of Windows and UNIX-based technology. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for the toughest connectivity problems, as well as the the assistance of CISSP-accredited security engineers to handle high-level security design and troubleshooting. Progent has provided online troubleshooting to companies in every state in the U.S.

Technology Consulting Antispam
Antispam Services

E-Mail Guard represents a comprehensive service for blocking spam and viruses. E-Mail Guard handles the protection and administration of company email by offering continually updated spam and virus filtering, policy administration, content filtering, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and analysis tools as well as outgoing email testing to let you fix your email system and define and regulate company security policy.

24x7 Virtual Help Desk Consultant Services
Computer Consulting Extended Service Desk

Progent's Co-managed Call Center service allows your business to share the load for Help Desk services transparently between your IT team and Progent's pool of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.