Progent's seasoned ransomware recovery consultants can assist your business to reconstruct a network damaged by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky.
Progent has two decades of background helping small and mid-size companies to design, implement, tune, administer, and troubleshoot computer networks that incorporate telecommuters.
Windows Server 2008 represents a major step forward in making information networks more protected and available, simpler to virtualize and manage, faster, and able to offer an improved environment for web hosting and development. Progent can assist your company benefit fully from the improvements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, tech support, education, temporary staffing, network monitoring, and security engineering services.
For desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can help you to plan a XenDesktop environment that improves the business impact of your information network; configure XenDesktop technology with your physical and virtual servers, user devices, and peripherals; migrate your older virtual desktop software to current releases of XenDesktop; and deliver advanced online troubleshooting. Progent can also train your IT staff to adhere to best practices to maintain XenDesktop efficiently.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that includes AI software and advanced services to provide cutting-edge endpoint detection and response.
Stealth intrusion checking is an important part of any comprehensive IT system security strategy. Progent's security professionals can perform extensive intrusion tests without the awareness of your organization's in-house IT resources. Unannounced penetration testing shows whether existing security monitoring systems such as intrusion incident alerts and event history monitoring are correctly set up and consistently observed. Progent can implement ongoing autonomous penetration testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, skipped patches, and ill-advised IT product defaults can be combined by threat actors into the multi-front attacks typical of modern variants of ransomware.
Progent's Duo managed services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Android, and other personal devices.
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, creating cost-effective migration procedures, evaluating and optimizing performance, designing or validating business continuity strategies, mitigating compatibility problems, and building training environments for new products and technologies. For Progent customers without adequate in-house resources to configure proper test systems, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep vital IT projects on schedule.
Progent's Office and Microsoft 365 experts can help companies to incorporate Office desktop and Microsoft 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that provides quick ROI and enables improved business results. Progent can assist your company to integrate Microsoft Office or Microsoft 365 apps with one another and with additional core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues with different releases of Office and can provide customized online training to individual users and teams.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over a quarter century of background helping manufacturing and service organizations to manage supply chains and improve the efficiency of key processes to get products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite services that can range from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 operating system and based on technology first produced by Connectix, delivers the performance necessary to carry out server consolidation, application upgrade, and server quarantine tasks through virtualization technology in an enterprise-ready IT network with high expandability, manageability, and availability. Microsoft has aimed Virtual Server at companies who want to improve operational efficiency in software development and piloting, upgrading from legacy mission-critical software, and server consolidation. Progent's certified Virtual Server experts can help your business to evaluate and integrate MS Virtual Server 2005.
Progent's experienced ransomware recovery experts can assist you to rebuild a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's Microsoft-certified consultants provide technical support and network consulting services for Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, administration, and support services for Exchange Server include system design, deployment, documentation, onsite and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and comprehensive IT outsourcing.
Progent can provide one-on-one training designed for people who want to broaden their understanding of the macOS and OS X operating system, Apple Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for macOS and Mac OS X applications.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Microsoft Exchange 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces powerful innovations as well as a redesigned architecture. These enhancements favorably impact vital IT areas like ease of administration, availability, compliance, cost of ownership, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of upgrading to Exchange Server 2013, create an efficient test and deployment plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable remote support and management for Exchange 2013.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to offer a unified solution for configuring and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with any aspect of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade efficiently from older versions of Virtual Machine Manager, design processes for building and installing virtual machines and VM hosts, implement fault-tolerant scale-out clusters, connect your datacenter infrastructure with public clouds, configure virtual switches, write and refine PowerShell scripts, and help you assess the potential advantages of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's certified virtualization experts offer advanced Hyper-V consulting and VMware ESXi expertise.
Cisco's network security and remote connection technology for small organizations provide a comprehensive range of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional staff of consultants includes field-proven engineers with Cisco's CCIE and CCNP qualifications who are able to assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that fit most closely with your business goals.
Windows Server 2016 VM Load Balancing Support and Help
Progent's Microsoft certified consultants offer small and mid-size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install important software quickly and reliably to appropriate workers, reduce product expense and adhere to licensing agreements by determining usage profiles, enhance Windows protection by improving your knowledge of vulnerability and by installing critical updates, manage your external workforce through accepted standards independent of connection or geography, and reduce operational costs by efficiently exploiting the management functions incorporated into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch control, and resource monitoring management including software and appliance inventory.
Progent's pricing policy is to charge for online support and on-premises visits per minute. Consequently, you are invoiced just for delivered support. Progent does not impose a more expensive rate for off-hours or emergency service, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. Also, Progent applies no startup charge and requires no retainer for support services delivered during normal working hours. Many service organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with large bills for quick fixes so you won't be tempted to permit simple problems to stay unaddressed.
Progent's Network Help Desk Call Center Outsourcing Services for desktop support are designed specifically for small businesses who need immediate access to a Help Desk Service Center with expert phone support and effective escalation options but who have to operate within a limited network support budget. Important components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Secure Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Software Recommendation and Integration.
For more than 20 years, Progent has provided budget-friendly IT planning, configuration, troubleshooting, security services, and development for networks of all sizes.
Progent can provide economical remote consulting services for all releases of Office Access including Access desktop and Access Web App and can provide advanced support for application development, database conversion, performance optimization, BI reporting, and maintenance. Progent also offers custom online classes for Access application development and database management.
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants offer affordable remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent can deliver a variety of low-cost remote and on-premises consulting services to help your business to install, administer, and debug workstations and handhelds based on Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Microsoft SQL Server 2014 incorporates major improvements in key areas including performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently across all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services such as system design, deployment, management, remediation, and application development services to enable organizations of all sizes to realize fast return from their SQL Server 2014 deployment.
Microsoft Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and delivers important new features plus a revamped structure. These improvements affect vital IT areas such as manageability, availability, compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential advantages of upgrading to Exchange Server 2013, design an efficient test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing remote consulting and support and management for Exchange 2013.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based analysis technology by SentinelOne to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to automate the complete malware attack progression including blocking, identification, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks.
Progent's expert support team can help you define and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids network disruption, reduces ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to complete your move quickly and economically. Progent's Exchange Server 2007 support, repair, and design services include expertise with the configuration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server.
Progent's ProSight Virtual hosting services provide small companies a range of advantages such as lower capital costs, savings on operational costs, improved executive focus, world-class security, greater availability, and regulatory compliance.
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by checking the state of critical devices that power your IT network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management staff and your assigned Progent consultant so that all potential issues can be resolved before they can impact your business.
Cisco's wireless IP phones are industrial-grade wireless handsets designed for workers who are on the move within office, hospitality, retail or other environments where management wants user endpoints that offer more administrative control, security and ruggedness than is possible with the Bring-Your-Own-Device style of workplace communications. Creating solutions with Cisco's wireless VoIP phones typically demands that you set up and fine tune many components of your Wi-Fi environment such as wireless access points, switches, Cisco wireless LAN controllers, and call management tools. Progent's certified consultants offer online and on-premises support to help your organization create and manage a Cisco wireless IP phone deployment by providing services that range from troubleshooting the set up of an IP phone or access point to providing project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Progent can help you to plan and implement a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services across onsite and Azure assets.
If you are a network engineer with system support experience, joining Progent and assisting Progent's customers will expand your skills via collaboration with our team of mutually supportive, high-output consulting experts. Progent's commitment to providing network consulting and computer support to small and midsize companies will give you the chance to work in depth with business leaders and contribute significantly to the success of dynamic companies. In addition, Our virtual office network provides the most advanced tools for remote service and wireless access to allow you to deliver speedy solutions when you troubleshoot business-critical problems.
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or update .NET apps quickly and at low cost.
Microsoft Experts Windows Server 2016 Hybrid Integration Specialist
Progent can provide the expertise of a senior specialist with years of experience installing, managing, and upgrading immersive telepresence systems from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house IT support team, your ISP, and your video conferencing platform supplier to help your organization maximize the strategic value of your video conferencing solution.
Progent's wireless professionals can help small businesses plan, choose, evaluate, configure and support secure building-to-building wireless bridges that integrate transparently into your existing network while providing a degree of security that matches or exceeds wireline connections. Progent offers experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you select and install the wireless connectivity technology that match your business needs.