Progent provides nationwide remote phone support and consulting services for companies that operate macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft technology. Progent's consultants can provide Apple macOS and OS X users a variety of services including desktop support, upgrading to the current version of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud. Online technical support provides maximum return for your IT dollar by extending client productivity and shortening the hours charged for network analysis and repair. Advanced online access tools and skilled technicians and engineers allow Progent to handle most network problems without squandering time and money by going to your site. In most of situations your IT issues can be remediated by telephone or via a combination of phone help and online network analysis. Progent can make available Cisco CCIE network engineers and CISA certified security specialists to assist with the most challenging system issues.
If your company is producing Linux-based software in an environment that has MS Windows-based servers, desktops, and office productivity products, Progent offers full-service information technology outsourcing that allows you to concentrate on your area of high-value expertise while avoiding the continual hassle of maintaining your company information system. By using automated network monitoring and by providing remote and on-site assistance when your company needs it, Progent offers an affordable alternative for supporting an information network that features high reliability, protection, and efficiency. Progent's UNIX/Linux developer assistance offerings feature full-service network support outsourcing, virtual infrastructure, online and in-person service and troubleshooting, 24x7 monitoring services, and Contact Center outsourcing.
Progent's Citrix-certified consultants can help your company to evaluate the business advantages of XenServer as well as additional Citrix platforms, and can assist you to plan, validate, execute, troubleshoot, and maintain a XenServer installation. Progent can also assess your current Citrix technology deployment and show you how to optimize consolidation, performance, protection, uptime, and recoverability.
Progent can provide remote and onsite consulting to assist you with any facet of BI reporting ranging from debugging or modernizing applications to planning and deploying a comprehensive BI solution. Progent's management reporting consultants can help you to maintain your existing BI environment, help you to upgrade reports and databases from a discontinued reporting platform to a modern solution, and deliver custom online mentoring tailored to your individual needs. Progentís business reporting and analytics consultants offer expertise in the leading BI reporting and visualization platforms including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.
Progent's expert consultants can help you define and implement a smooth in-place Exchange Server 2007 migration strategy that avoids network disruption, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the experience to finish your move quickly and economically. Progent's Exchange 2007 help, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and global standards of skill that IT security managers are required to learn. It provides executive management the confidence that those who have qualified for their CISM credential possess the experience and knowledge to provide efficient security administration and consulting consulting.
Cisco Unified Communications Manager (Unified CM), previously branded CallManager, operates as the core of Cisco's collaboration solution. Cisco Unified Communications Manager and Unified CM Express (CME) offer a borderless IP-PBX by integrating tightly with apps such as Unified CM IM and Presence Service, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's Cisco-certified consultants can deliver efficient and affordable remote and onsite support to help organizations of any size to build and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that deliver optimum business value. Progent's consultants can assist with any aspect of Unified CM configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE support, designing UCS server clustering systems for survivability, capacity planning, and integration with Exchange and Skype for Business.
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent backup/recovery expert. The interview is intended to assess your organization's ability to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you directly to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective AV and backup environment that minimizes your vulnerability to ransomware and aligns with your business requirements.
Les Kent has a 35-year history of effective network integration, corporate administration, marketing, and operations. He has shown a talent for creating sophisticated information technology solutions during his time as as a network designer, software developer, project manager, implementation consultant, and troubleshooter for small businesses, start-ups, and major corporations.
Progent's Power BI consultants can help your business to design, deploy, maintain, enhance or debug your Power BI environment. Progent's database experts can assist you to prep your source data for Power BI visualizations. Progent can help you implement and administer a local, cloud based, or hybrid architecture for Power BI.
Progent's Cisco-certified CCIE network consultants can help you to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software support.
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network experts can assist your company to manage your current PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, tune, administer and debug firewall solutions based on ASA firewalls with Firepower Services.
For custom program development, Progent can supply software design consultants to produce business software in areas such as eCommerce, web site design, Microsoft Dynamics packages such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Internet Information Services to create company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide array of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange 2010 and introduces important new features plus a revamped structure. These improvements affect vital areas such as manageability, high availability (HA), security, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Exchange Server 2013, create an efficient validation and rollout strategy, and train your IT staff to maintain your Exchange 2013 solution. Progent can also provide affordable remote consulting and management for Microsoft Exchange 2013.
Progent offers high availability load balancing support that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery products such as Cisco Content Engine. High availability load balancing providers for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.
Progent's Microsoft-certified consultants have over 10 years of experience delivering unified communications support for customers that range from small businesses to global enterprises. Progent offers economical support for all editions of Microsoft Exchange Server to enhance email and virus security, design high availability email environments, and implement remote and mobile email connectivity. Progentís Microsoft Exchange support services can help you in designing and implementing a migration from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2016. Progent offers integration help for Windows 8, Windows 7, Vista, and Windows XP desktops using Office Outlook and can help you integrate Microsoft Outlook Web App for all major web browsers. For email virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.
Progent's Microsoft authorized Consultants provide three service programs to help mid-size and large organizations develop a cost-effective and successful in-house Computer Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, executive reporting, education of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Services help companies sift through the numerous top level Help Desk software packages available and determine what packages might be excessively expensive, miss critical capabilities, or align badly with your company's corporate culture. Progent also provides temporary staffing for companies who need to augment their in-house Help Desk team for occasional projects or to fill in for absent or incapacitated personnel.
Progent offers onsite education designed for people who want to expand their knowledge of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar classes for Mac applications.
For enterprise project management assistance, Progent can provide access to veteran information technology professionals with years of background in IT management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise clients follow leading practices to ensure that major projects are completed on time and on budget.
Progent's Linux support experts offer small businesses and developers assistance with administering and supporting Linux systems that operate with Microsoft-based technology. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience offers you an easy single source to show you how to create and maintain a secure and robust cross-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining Microsoft Windows with major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progentís IT outsourcing packages offer affordable network support for mid-size corporations. Whether it involves planning network architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or developing an on-line business application, outsourcing your IT technical services can smooth out expenses and eliminate uncertainties, permitting network service budgets to grow in a more linear and controlled manner than is possible by assembling a bulky, knowledgeable internal IT organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and highly available system architecture for your critical Windows-powered business software including Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server.
Progent can show you how to plan and implement a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your data, strengthen your security, enhance your management reporting, take complete advantage of Microsoft Office support, and reduce business disruption by designing and following a smart migration plan. Progent can also help train new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce specialized business applications and eCommerce solutions that integrate seamlessly with Dynamics GP.
Progent offers organizations of any size world-class IT remote or on-premises consulting for networks based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consultants also offer security consulting for businesses ranging from the small office to the global enterprise.
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.
Progent's Cisco CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progentís Wireless Site Survey helps you to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN adapted to your environment, offering you a WLAN that delivers the coverage, performance, load-handling capability, Quality of Service, security, and hand-off ability your business requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive on-premises service.
Microsoft Windows SUS allows network administrators to install and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Software Update Services, IT personnel can fully and easily manage the distribution of updates that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up user's workstations, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to assist businesses of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
If your business runs a Solaris network or a multi-OS computer system, Progent's CISM and CISSP-certified security specialists can assist your entire organization in a wide range of security areas including security management procedures, security design and strategies, access control systems and techniques, applications development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM, CISSP and ISSAP define the core competencies and worldwide standards of performance that information security managers are expected to possess. These certification give IT management the confidence that consultants who have achieved their CISM or CISSP qualification have the experience and knowledge to deliver world-class security management and engineering services.