VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent runbook for recovering services rapidly after a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to confirm full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist you to plan, deploy, test and manage a disaster recovery solution powered by VMware Site Recovery Manager.
If your company has a UNIX, Linux, or Solaris environment or a multi-OS network, Progent's CISA and CISSP-premier security specialists can help your whole organization in a wide range of security areas such as security administration practices, security architecture and strategies, connection management products and techniques, software development security, operations security, hardware security, telecommunications, network and web security, and disaster recovery preparedness. CISM and CISSP define the basic skills and worldwide standards of knowledge that information security professionals are required to master. These certification provide IT management the confidence that consultants who have earned their CISM or ISSAP qualification have the experience and theory to offer effective security support and engineering services.
Progent's certified SQL Server application programmers and database administrators can provide online consulting to help businesses of all sizes to create, manage, and troubleshoot applications based on Microsoft's SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants offer support for any element of the application life cycle in solutions that range from small office databases to VLDB applications and enterprise-class data warehousing.
Progent's Ekahau-certified Wi-Fi site design experts can assist you to design, implement, optimize, manage and debug a Wi-Fi solution optimized for your environment. Progent can provide remote or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for resolving RF issues, and Ekahau Insights for monitoring the performance of multiple Wi-Fi sites.
Progent's Technical Response Center (TRC) provides low-cost national after-hours remote assistance for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts provide extended hours telephone support and online secure computer connection to troubleshoot and repair technical problems quickly and affordably.
Progent offers nationwide remote technical support and troubleshooting services for companies who run Apple Mac OS X environments or whose information systems include a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers can provide macOS and Mac OS X users a range of IT services including desktop assistance, upgrading to the current edition of Mac OS X from legacy editions of Mac, plus help with Apple macOS and OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad support, or moving to iCloud services. Remote technical support offers optimum return for your IT dollar by preserving user productivity and shortening the hours billed for computer repair services. Advanced online access tools and experienced technicians and engineers combine to enable Progent to solve the majority of network issues without squandering time and expense by traveling to your site. In the vast majority of cases your IT issues can be remediated over the phone or via a combination of phone support and remote connectivity. Progent can make available Cisco CCIE network engineers and CISA certified security professionals to assist with the most challenging system problems.
Server growth wreaks havoc on network budgets and administrative resources. Server consolidation via a virtual infrastructure offers lower TCO of hardware and quicker return on investment, more efficient utilization of physical computers, simplified operations, increased system uptime, and easier manageability. Common uses for virtual machines include resource consolidation, economical platforms for line-of-business legacy software based on obsolete operating systems, and affordable quarantine of program development or evaluation environments from production systems.
Cisco offers an extensive array of routers including routers built to provide the security, bandwidth, and reliability demanded by organizations ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network availability. Progent can show you how to select and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you add new users, open new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS platform, such as the Cisco 800 family of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Progent's Cisco Meraki wireless access point experts offer remote and on-premises support to help organizations of all sizes to design, deploy, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to set up and support Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology such as switches, routers and firewalls to build a seamless network infrastructure that delivers identical connectivity, performance, security compliance, ease of management and uptime for wired and wireless users irrespective of their location or computing device.
Progent can help your organization to plan a migration to Teams from Skype for Business and configure, administer, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Progent's Cisco-certified CCIE network experts can help your business to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
The Certified Information Systems Auditor accreditation is a recognized achievement that indicates expertise in IS security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants pass an extensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-Premier network security audit professional able to assist companies in the fields of IS audit services, IT governance, network assets and infrastructure lifecycle, information technology support, protection of information resources, and business continuity planning.
Before Progent's MOM-based solution, system problems were approached reactively, once users complained about them. With the help of proactive, automated alerts and trend analyses created by Microsoft Operations Manager, Progent is now able to address system problems before they grow to be critical enough to disrupt network uptime. Thanks to MOM, Progent can deal with incipient problems before clients suspect that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to offer small company IT systems enterprise-class service continuity, security and productivity.
Windows Hyper-V 2016 incorporates core technologies first designed for and proven on Azure, among the world's biggest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to run your critical workloads, design an efficient network topology for a cloud-based or hybrid installation, develop and execute a smooth migration strategy, train your IT management and support staff, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Progent's Linux support services provide small companies and software developers support for administering and supporting Linux computers that operate with Microsoft-based technology. Progent offers your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise offers you a convenient single consulting firm to show you how to create and manage a secure and reliable mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining MS Windows with major Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Biggest Network Engineer Windows Server 2016 Cluster Operating System Rolling Upgrade
Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to determine the benefits of Microsoft Exchange 2010 for your business and can assist you to plan and carry out a smooth upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will offer fast return on investment by improving your productivity, cutting the cost of equipment and service, streamlining administration, and consolidating your key communications platforms.
Years of background delivering Microsoft support and Cisco network consulting has enabled Progent to develop a unique capability for serving branch offices that require IT help with the responsiveness common to with small companies but which offers effective communications, complete documentation, and compliance with enterprise IT standards. If your corporation maintains a remote office located anywhere in or any area covered by Progent's consultants, Progent can provide a wide range of on-premises and remote IT consulting services and network design expertise.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to deploy your Fortinet security appliances to protect your digital resources at the network perimeter, within the data center, at branch locations, and in the cloud.
Progent offers support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
Progent's Test and Training Lab located at the QTS Data Center can be used for piloting line-of-business applications, creating cost-effective system upgrade methodologies, assessing and tuning performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent customers without sufficient in-house resources to configure effective test environments, the lab reduces capital outlay and technical risk while keeping vital IT projects on schedule.
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and fixes and can produce audit reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can quickly recover the entire virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help you to design, configure, test and administer a DR system powered by VMware SRM and VMware NSX.
Progent can provide enterprise clients the services of a NetApp-certified consultant for remote or on-premises support for NetApp's complete line of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN storage environments quickly and affordably based on leading practices.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Android, and other personal devices.
Configuration Manager automates application and device provisioning and updating, centralizes compliance settings control, keeps track of network assets, guards against corporate data leakage, provides health reporting, enables safe self service, and delivers a common control mechanism for managing mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can help businesses of any size with any facet of planning, installing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's entire line of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to help you to take care of problems with NetApp SAN environments quickly and affordably following best practices.
Lync Server 2013, renamed Skype for Business, enables organizations of any size to build a centrally managed and secure communications ecosystem that supports the modern BYOD computing model with instant messaging (IM), presence, web meetings with application sharing, and both IP and PSTN calling across a broad range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist your company to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your current and future goals, implement Lync Server 2013 in a way that expedites your ROI, and deliver live webinar and onsite training to your management team and users. Progent has in-depth expertise in critical pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync 2013 with popular Microsoft 365 applications including Outlook and PowerPoint.
Altaro VM Backup software offers small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also supports cost-effective backup to Microsoft Azure storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as short as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level recovery options for specific files and emails, support for Windows Server CSV and vCenter for handling large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to assist you to design, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup.
E-Mail Guard by Postini provides constantly upgraded spam and virus blocking, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support firm. If your organization is too small to purchase for a standard Postini license, you can still have access to Postini's Perimeter Manager technology through Progent's E-Mail Guard spam filtering and anti-virus service program. Progent's expert e-mail protection consultants can help you devise an email security strategy that incorporates anti-spam and virus defense products and processes.
Cisco's Small Business 100, 300 and 500 family of access points are Linux-based units engineered as value-priced wireless APs for small offices. Progent's Cisco CCIE Wi-Fi network experts can provide online or on-premises integration and debugging services to help you to plan, configure, update, tune, administer and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or topology.
For corporations with branches in California or any area covered by Progent's engineers, Progent's Microsoft-Premier IT consulting professionals and authorized Cisco system consultants offer a range of IT support services such as project management, Sarbanes Oxley compliance, office moves, corporate security, network design, on-site or remote branch office support, and troubleshooting for colocation hosting environments. A Progent network consultant can help you design a multi-office network that makes smart use of co-location services and Internet data centers. Progent's Microsoft Premier engineers can help large enterprises plan, deploy and support major rollouts of the latest releases of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent's CCIE and CCNP experts can assist you to deploy Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.
Progent's network professionals can assist you to evaluate the possible advantages of Hyper-V-powered virtualization for your business, perform test installations to validate Hyper-V's operation with your production applications, assess your network and server infrastructure for optimal performance with virtual server technology, help you in migrating to Windows Server 2008 and configuring Windows Hyper-V, train your network management staff to track and administer Hyper-V, provide world-class consulting help for enhancing the protection of your virtual machines, establish and validate disaster recovery processes that maximize network uptime, and provide ongoing consulting and maintenance including affordable remote repair and turn-key Help Desk services.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent offers the support of a senior consultant with years of hands-on experience installing, maintaining, and enhancing telepresence platforms from leading suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house IT management group, your Internet Service Provider, and your video conferencing platform vendor to assist your organization maximize the business value of your telepresence solution.
SQL Server Replication Consultant Services SQL Design
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer professionals and network users, reducing the complexity of designing, integrating, managing, and accessing enterprise information and analytical programs on platforms ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and wide knowledge in designing and building data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent has supported Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has delivered integration, customization, training, and troubleshooting services since the platform's debut. Progent can provide high-level support for updating out of date Dynamics GP/Great Plains deployments. Progent can help you to design, test, and carry out a cost-effective upgrade from a a legacy version of GP to the latest release of Microsoft Dynamics GP.
Even if your company has a minimal network services group and a limited IT budget, your information system can still feature the same high reliability and performance that once needed a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier IT professionals, the most recent network management products for proactive monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your vital business applications and hardware up and running.
Progent can assist you to design, deploy and debug a backup/restore plan built around MSP360 software. MSP360 enables file/folder or image backup/restore for VMs and physical computers, supports all popular public clouds, and allows you to build a data protection ecosystem with a low Recovery Time Objective and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to prevent data loss resulting from user mistakes, computer glitches, ill-intentioned users, and malware attacks such as ransomware. For details, go to ProSight DPS 360 Backup services.
Windows Server 2016 Software Load Balancing On-site Support
Progent can provide onsite training designed for individuals who wish to broaden their knowledge of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online training for macOS and Mac OS X application software.
System Center Configuration Manager automates application and device deployment at scale, centralizes compliance settings control, keeps track of network assets, guards against corporate data leakage, provides network health monitoring, enables secure self service, and offers a common control mechanism for administering multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can assist your organization with any facet of planning, installing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, is the center of Cisco's collaboration platform. Cisco Unified Communications Manager and Unified CM Express offer a location-independent IP-PBX by integrating tightly with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified network consultants can deliver efficient and affordable remote and on-premises expertise to assist organizations of all sizes to create and maintain Unified CM environments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that add maximum productivity. Progent's consultants can assist with any aspect of Unified Communications Manager setup and troubleshooting in areas such as integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can help your business to integrate your Fortinet security appliances to safeguard your IT resources at the enterprise edge, within the data center core, at branch locations, and at the cloud edge.
Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids productivity disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the background to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Exchange Server 2007.
Progent can assist you to create, deploy and debug a backup/restore solution based on MSP360 software. MSP360 enables file or image-based backup/recovery for VMs and physical computers, supports all leading public clouds, and permits you to create a backup ecosystem with a minimum RTO and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to protect against data loss caused by user mistakes, computer glitches, ill-intentioned insiders, and malware assaults like ransomware.
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to get and transmit email, examine the Exchange global address list, import addresses, synchronize appointments, and alert people to conferences with your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage education.
Progent's Cisco-certified wireless integration experts can help you to deploy, administer, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's expert software programmers, relational database designers, and project managers can help large businesses to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for advanced planning and project co-ordination or Progent can assist clients plug expertise gaps by providing database architects and programmers skilled in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to integrate SharePoint with other data sources such as Microsoft SQL and Office Excel to build data-intensive intranets and portal sites. Progent also can provide expertise with multiple web development tools and can help clients to build, enhance, repair, or migrate web applications to take advantage of the most current web technology.