Additional Topics of Interest

Mac Technical Support Professional
Consultants Mac Technical Support

Progent provides nationwide remote phone support and consulting services for companies that operate macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft technology. Progent's consultants can provide Apple macOS and OS X users a variety of services including desktop support, upgrading to the current version of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud. Online technical support provides maximum return for your IT dollar by extending client productivity and shortening the hours charged for network analysis and repair. Advanced online access tools and skilled technicians and engineers allow Progent to handle most network problems without squandering time and money by going to your site. In most of situations your IT issues can be remediated by telephone or via a combination of phone help and online network analysis. Progent can make available Cisco CCIE network engineers and CISA certified security specialists to assist with the most challenging system issues.

24-7 Colbolt Linux Specialist
Consultancy Mandriva Linux

If your company is producing Linux-based software in an environment that has MS Windows-based servers, desktops, and office productivity products, Progent offers full-service information technology outsourcing that allows you to concentrate on your area of high-value expertise while avoiding the continual hassle of maintaining your company information system. By using automated network monitoring and by providing remote and on-site assistance when your company needs it, Progent offers an affordable alternative for supporting an information network that features high reliability, protection, and efficiency. Progent's UNIX/Linux developer assistance offerings feature full-service network support outsourcing, virtual infrastructure, online and in-person service and troubleshooting, 24x7 monitoring services, and Contact Center outsourcing.

Citrix XenMotion Consultant Services
Xen Hypervisor Network Consultant

Progent's Citrix-certified consultants can help your company to evaluate the business advantages of XenServer as well as additional Citrix platforms, and can assist you to plan, validate, execute, troubleshoot, and maintain a XenServer installation. Progent can also assess your current Citrix technology deployment and show you how to optimize consolidation, performance, protection, uptime, and recoverability.

SSIS Developer Firms
Microsoft Access Expert Development

Progent can provide remote and onsite consulting to assist you with any facet of BI reporting ranging from debugging or modernizing applications to planning and deploying a comprehensive BI solution. Progent's management reporting consultants can help you to maintain your existing BI environment, help you to upgrade reports and databases from a discontinued reporting platform to a modern solution, and deliver custom online mentoring tailored to your individual needs. Progentís business reporting and analytics consultants offer expertise in the leading BI reporting and visualization platforms including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.

Specialists Exchange 2007 Server
Microsoft Certified Exchange 2007 Professionals

Progent's expert consultants can help you define and implement a smooth in-place Exchange Server 2007 migration strategy that avoids network disruption, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the experience to finish your move quickly and economically. Progent's Exchange 2007 help, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.

Security Services CISM
CISM Certified Cybersecurity Management Technology Professional

Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and global standards of skill that IT security managers are required to learn. It provides executive management the confidence that those who have qualified for their CISM credential possess the experience and knowledge to provide efficient security administration and consulting consulting.

Unified CM and Exchange Online Online Support
Unified Communications Manager On-site Technical Support

Cisco Unified Communications Manager (Unified CM), previously branded CallManager, operates as the core of Cisco's collaboration solution. Cisco Unified Communications Manager and Unified CM Express (CME) offer a borderless IP-PBX by integrating tightly with apps such as Unified CM IM and Presence Service, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's Cisco-certified consultants can deliver efficient and affordable remote and onsite support to help organizations of any size to build and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that deliver optimum business value. Progent's consultants can assist with any aspect of Unified CM configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE support, designing UCS server clustering systems for survivability, capacity planning, and integration with Exchange and Skype for Business.

Engineers ransomware protection
24/7 Consultant ransomware incident response

Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent backup/recovery expert. The interview is intended to assess your organization's ability to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you directly to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective AV and backup environment that minimizes your vulnerability to ransomware and aligns with your business requirements.

Emergency Profile Les Kent
Bio Les Kent

Les Kent has a 35-year history of effective network integration, corporate administration, marketing, and operations. He has shown a talent for creating sophisticated information technology solutions during his time as as a network designer, software developer, project manager, implementation consultant, and troubleshooter for small businesses, start-ups, and major corporations.

Microsoft Expert Power BI Sharing Reports
Power BI Mobile Apps Integration Firm

Progent's Power BI consultants can help your business to design, deploy, maintain, enhance or debug your Power BI environment. Progent's database experts can assist you to prep your source data for Power BI visualizations. Progent can help you implement and administer a local, cloud based, or hybrid architecture for Power BI.

Cisco CCIE Online Guru
Implementation Consulting Companies Cisco VoIP

Progent's Cisco-certified CCIE network consultants can help you to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software support.