Progent's Windows consulting experts can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and on-premises assessment and upgrade support for Windows 10 available from Progent's consultants include ROI analysis, project management, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, teleworker access, data and identity security, streamlined deployment and management, network design, Wi-Fi support, business continuity planning, custom training for network management staff and end users, and post-migration technical help.
If your office network mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can assist you to integrate your servers into a unified environment that permits all your OS platforms to run side by side for easy management, transparent dataflow, high availability, enhanced throughput, and tight security. Progent's UNIX and Windows integration support offerings include network architecture configuration and support, consulting for Windows services for UNIX, remote server monitoring and administration, online technical support and troubleshooting, in-person technical support, and Help Desk support.
Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications ecosystem that supports a BYOD computing model with instant messaging (IM), presence, audio/video and web conferencing with application sharing, and both IP and PSTN telephony enabled for a broad assortment of desktop and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and system architects can assist you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Lync Online) or mixed topology suitable for your present and long-term plans, deploy Lync 2013 so as to speed up your ROI, and deliver live online and on-premises training to your IT team and users. Progent offers expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Office and Office 365 applications such as Outlook clients and PowerPoint.
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network experts can assist your company to maintain your existing PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's wireless site survey services assist you to plan, install and debug a Wi-Fi LAN customized for your facilities, providing you a WLAN that delivers the coverage, performance, capacity, data protection, and hand-off capability your business requires.
The experience of Progent's certified Windows Server consultants, with an average of over 10 years of work in Microsoft integration, ensures you success in selecting the version and configuration of Windows 2003 Server that aligns best with your company's strategy. Progent can also assist you with planning, deploying, administering and supporting sophisticated IT solutions powered by Windows Server, and can streamline your migration from Windows 2000 or Windows NT.
Progent offers the services of an accredited engineer with expertise deploying technology from the major video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to design, install, expand, or troubleshoot a video conferencing environment that protects your current investment and maximizes the strategic value of your information system. Progent also offers the services of infrastructure engineers who can help businesses of all sizes to build and maintain a network that delivers the performance, reliability, security, and scalability required to accommodate your video conferencing/telepresence environment.
Progent's Microsoft Certified engineers can provide world-class consulting for corporate-wide implementations of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-location Exchange rollouts or updates and can provide local personnel to help large companies with deployments of Exchange Server in the or any region covered by Progent's engineers.
Progent can supply small businesses with an IT management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate sensible technology to enhance business operations so they align more closely with your corporate goals. Your business can create and install a well conceived IT plan without incurring the cost of a full-time Chief Information Officer.
Progent's SonicWall firewall consultants can show you how to integrate, manage, and update SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete network protection plan and design protection into your corporate practices.
Progent’s Technical Response Center (TRC) offers national extended hours remote troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers offer after-hours telephone support and remote direct network access to troubleshoot and repair network problems rapidly and economically. The breadth of technical expertise available from Progent's staff of nationwide service professionals allows Progent to escalate even the most difficult network issues to appropriate specialists as needed. For urgent issues, the TRC tries to respond to your request for service in less than one hour.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Cisco certified wireless networking consultants offer economical remote and onsite help for end-of-life and current Wave 2 Aironet Wi-Fi access points (APs) and Progent can help your business to design and maintain wireless solutions that include indoor and outside/industrial Aironet access points.
For small and midsize organizations, network security and regulatory compliance is too complex to master but too risky to overlook. The world's biggest institutions have been hacked, and the leading cloud service providers have occasionally been knocked out. It seems as though there's nowhere to hide. Progent makes it economical for small and midsize companies to carry out critical IT security tasks successfully by providing the benefit of billed time to the closest minute with no minimum billing for remote support. This means you have access to a seasoned information expert to deliver precisely the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of network security including security assessments, malware defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and creating a complete security plan.
Progent’s Microsoft-expert consultants can help you to enhance your servers or desktops from 32 to 64 bits. Progent can assist you to understand the costs and benefits of migrating to 64-bit computing, design an affordable upgrade strategy that minimizes business disruptions, and provide inexpensive, professional remote help to aid your organization to configure 64-bit software and application programs on your existing computers.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid development of cutting-edge high-end applications that can give your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and supporting Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET platform.
Microsoft supports transparent hybrid networks that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any phase of designing, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on time and on budget.
If you are a network consultant with technical support experience, teaming with Progent and assisting our customers will expand your skills through interaction with our team of mutually supportive, high-output consultants. Progent's focus on offering network consulting and computer support to small and midsize businesses will give you the opportunity to work in depth with decision makers and add tangibly to the growth of dynamic companies. Also, Our virtual office environment provides state-of-the-art technology for off-site support and wireless access to help you to come up with fast solutions when you take on business-critical problems.
Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of ISA Server and offers a centrally managed web gateway that acts as a single-server platform for a variety of security features including an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, permits custom reporting powered by SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to lower costs and improve recoverability. Progent's Microsoft-certified engineers can help you to design and carry out pilot and production implementations; integrate Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help your organization to migrate smoothly to Microsoft Forefront TMG 2010 from ISA Server.
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup activities and allows rapid restoration of critical data, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data.
Progent's Microsoft Certified professionals can provide world-class support for major implementations of Microsoft Exchange Server. Progent's experts can help you plan multi-location Exchange Server installations or upgrades and can supply onsite technicians to help enterprises with installations of Microsoft Exchange in the or any region covered by Progent's consultants.
MS Communications Server provides IM and Real Presence in an extensible, world-class package featuring advanced protection, transparent compatibility with additional Microsoft software, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved business efficiencies, enhanced worker productivity, and stronger intellectual property protection with this simple-to-administer, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server call for careful planning and thought prior to installation. Progent's Microsoft-certified professionals can deliver the expertise needed to deliver all the benefits of Microsoft Office Communications Server across your entire organization.
Progent can help small companies to move any part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce equipment investments. Azure offers a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and resources and make sure you sidestep the typical errors small companies make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN connections and to integrate iPhones and iPads and Android smartphones and tablets.
24 Hour Windows Server 2016 Scale Out Clusters Support and Integration
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have extensive experience helping small businesses to minimize system downtime by offering cost-effective remote consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network design, data backup and restore systems, and non-disruptive maintenance. Progent’s business continuity consultants can help your company to plan and validate an efficient business continuity strategy that aligns with your business goals and budget. Progent’s disaster recovery engineers can help you to architect, deploy, and maintain resilient technologies such as non-stop Internet access, virtualization, fail-over clustering, network load balancing, transparent off-site backup, and geographically dispersed data centers.
For mid-size businesses looking for IT support, Progent offers a variety of alternatives including on-site service, remote assistance, phone-based Help Desk, round-the-clock support with remote network monitoring, emergency staff augmentation, business relocation support, software development, and professional consultation. For medium-size businesses in California or other areas covered by Progent's onsite consultants, Progent offers professional onsite support for fixing network issues quickly and economically.
Progent offers affordable online and onsite consulting to help companies to move any portion of their critical network resources to Google Cloud Platform services. This can save management hassle and hardware expense and enable the use of Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.
System Center Configuration Manager 2016 automates software deployment across multiple sites, streamlines compliance settings management, keeps track of network assets, protects against company data leakage, performs health reporting, allows secure end-user self service, and offers a single control mechanism for managing multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can help your organization with any facet of designing, installing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
Microsoft CRM helps small companies nurture positive customer interactions. Built-in Sales and Customer Service components enable employees to share information to help improve sales success and deliver consistent, efficient customer service. Progent can set up the most sensible network infrastructure, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your sales or customer service databases.
Progent's Microsoft-certified consultants have more than a decade of experience providing unified communications solutions for customers ranging from small offices to large enterprises. Progent offers economical consulting for all editions of Exchange Server to strengthen email and virus security, design high availability email environments, and facilitate off-site and mobile email access. Progent’s Exchange support services can assist you in designing and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. In addition provides support for Windows 8, Windows 7, and Windows XP clients running Outlook and can help you integrate Outlook Web App (OWA) for all major web browsers. For e-mail virus protection, spam filtering and data data leak prevention, Progent offers Email Guard security services.
Microsoft Office Communications Server delivers IM and presence as part of a scalable, enterprise-grade package offering enhanced security, seamless compatibility with additional Microsoft software, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers lower costs and improved business efficiencies, enhanced worker output, and better intellectual property protection. Microsoft Office Communications Server 2007 has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants can provide online and onsite configuration support and mediation help for your Office Communications Server deployment and can assist your organization to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and implement a smooth upgrade that will add business value to your information network
Progent can show you how to design, configure, manage, monitor, and repair an efficient Wireless network infrastructure, select sensible components, and integrate wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a complete 802.11x network security plan that is well aligned with the security plan for your overall corporate network.
To provide economical network services for small businesses, Progent has developed comprehensive IT outsourcing plans that give small offices quick access to technical help without requiring you to recruit, train, and manage a large in-house IT team. Progent’s IT outsourcing services offer you an affordable way for creating a protected and reliable environment for your important Microsoft Windows office productivity suites including Microsoft Office XP and Microsoft Office 2003.
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have certain Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any facet of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on time and on budget.
Progent's Mac networking engineers can help you with a wide range of network infrastructure issues such as system architecture, off-site and mobile connectivity, internetwork communication, security, and emerging technologies such as Voice over IP and high-speed wireless connectivity. For company networks built solely on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and depth to handle the complexity of designing, configuring, and supporting a network infrastructure that is robust, safe, efficient and aligned with your business objectives. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Apple's Xsan SAN systems. Progent can also provide certified experts to help you with Cisco routers and switches.
Progent can assist your business to design a migration to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud or mixed implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
For corporations with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Certified network consulting experts and authorized Cisco network specialists can provide a variety of network support services such as project management, Sarbanes Oxley compliance, office relocations, enterprise security, network architecture, on-site or phone-based emergency support, and troubleshooting for collocation hosting environments. A Progent network consultant can show you how to plan a multi-office network that makes smart use of colocation facilities and Internet data centers. Progent’s Microsoft Premier engineers can help major corporations plan, integrate and support major rollouts of updated versions of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you deploy Cisco technology for connection solutions that combine basic, high-performance, integrated, and remote networking.
Microsoft allows you to create seamless hybrid networks that combine Office 365 and local Exchange systems. This allows you to have some Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is carried out on time and within budget.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent offers customized online training for popular client applications and operating systems including Office and Office 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction offers the advantages of traditional physical classroom seminars, such as immediate communication between students and trainers, but eliminates the expenses of travel and the hassle of trying to synchronize the availability of many trainees. Available to single students or classes of any size, Progent's live online instruction allows the teacher to run the class from an online facility while the clients can be spread across an office or all over the country. Virtual training supports powerful teaching tools like broadcast white boards, electronic hand-raising, and collaborative desktops. Sessions can be short and personalized to specific topics or longer in duration and broader in scope.
Remote Troubleshooting Windows Server 2016 PowerShell
Progent's ransomware experts can assist you to evaluate your ransomware defenses, remotely monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, optimize your network for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support team, create a corporate-wide security plan, streamline IT management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet resources while supporting enhanced productivity by making these applications accessible to legitimate remote or mobile users. ISA Server can guard corporate applications, services, and information across all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can help you design, install, set up, and maintain Internet Security and Acceleration Server 2006 on your network so your business benefits from a highly functional and affordable combination of protection, convenience, and speed.
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Cisco's wireless VoIP phones are hardened Wi-Fi devices designed for workers who are on the move within office, warehouse, health-care or other environments where IT management wants portable phones that offer more control, security and durability than is achievable with the BYOD mode of mobile communications. Integration of Cisco's wireless VoIP phones typically requires that IT teams set up and fine tune many key pieces of your wireless infrastructure such as access points, switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified experts offer remote and on-premises assistance to help your organization build and administer a Cisco wireless VoIP phone solution by providing services that can range from debugging the set up of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.
Server proliferation puts pressure on network budgets and management resources. Server consolidation via a virtual architecture promises lower TCO of servers and quicker return on investment, more leveraged utilization of physical computers, streamlined operations, enhanced system availability, and easier management. Common usage scenarios for virtual machines include hardware consolidation, economical platforms for mission-critical legacy applications based on outdated operating systems, and affordable isolation of program development or pilot testing systems from production systems.
Progent's Microsoft-certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with multiple offices, remote users, and mission-critical web applications. Progent's ISA Firewall experts can assist your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without adversely restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of ISA Server.
Altaro VM Backup software provides small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Azure storage. Top capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, granular recovery capability for individual files and emails, support for Windows Server Cluster Shared Volumes and for VMware vCenter for managing larger deployments, and support for Volume Shadow Copy Service (VSS) to back up live VMs without downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to assist you to design, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup software.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save as much as half of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you’re planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it.
Progent has been delivering SharePoint consulting services since the initial product was released over a decade ago, and Progent has the breadth and depth of technical knowledge to help businesses of any size to plan and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; determine whether an on-premises, Cloud-based or hybrid deployment is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can help in specific tasks associated with your SharePoint 2013 deployment.
Progent's Standard Help Desk Services offer a complete solution that handles all aspects of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Help Desk services are provided at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis tools to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily get by legacy signature-matching AV products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to address the entire threat progression including protection, identification, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.
Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your existing Windows 2K Servers and can streamline network administration, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to create, justify, and execute a plan to upgrade from Windows Server 2K to Windows 2003 Server. Progent is expert in designing test installations to reduce the technical risk involved with migrating to Windows 2003 Server by identifying potential hardware and software compatibility problems.
Progent's Microsoft certified consultants can help you define and implement a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, reduces long-term support demands, and makes your Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the background to complete your project quickly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business goals.
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact key facets of IT such as manageability, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, create an efficient test and rollout plan, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable online support and management for Exchange Server 2013.
Microsoft Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network (PSTN) telephony. Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines administration via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications experts offer online and onsite support services to help you to maintain and repair your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist you to design and carry out a smooth Skype for Business upgrade.
Progent's application experts can provide in-depth consulting, software development, deployment assistance, and online training for popular applications that address vital areas including ERP, general accounting, business reporting, web commerce application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting support online, Progent can help small businesses throughout the United States to avoid the lost productivity and expense associated with travel and on-premises activity without sacrificing the effectiveness of technical support.
Progent's Wireless Consulting Services provide a convenient, affordable way for businesses of all sizes to integrate, manage and repair the latest wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco devices for streamlined management.
Progent’s wireless professionals can help small organizations plan, choose, pilot, configure and maintain protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a degree of security that matches or excels wired interfaces. Progent offers experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and deploy the wireless connectivity solutions that align best your company needs.
Fortinet next-generation firewalls are industry leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet firewall experts can assist you to configure your Fortinet security appliances to safeguard your IT resources at the network perimeter, within the data center, at branches, and at the cloud edge.
Progent's Cisco certified wireless networking experts can provide affordable remote and onsite support for end-of-life and modern 802.11ac Aironet Wi-Fi access points and Progent can help you to plan and manage wireless environments that incorporate indoor and outdoor/industrial Aironet APs.
Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2007 migration strategy that minimizes network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site migrations, Progent offers the experience to finish your move quickly and affordably. Progent's Exchange Server 2007 help, repair, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.
SQL Server 2005 delivers powerful, standardized tools to IT professionals as well as to network users, lessening the difficulty of creating, integrating, managing, and accessing enterprise information and analytical applications on platforms ranging from mobile devices to enterprise data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and wide knowledge in designing and building data-driven, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's Check Point firewall consultants can show you how to design, configure, and administer firewall solutions that rely on Check Point Software Next Generation firewalls and Check Point's subscription-based security services. Progent can also help you support legacy Check Point firewalls or migrate efficiently to Check Point's modern security gateways.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco appliances for centralized management.
Progent offers national remote phone support and troubleshooting services for companies who run UNIX or Linux networks or whose information systems include a combination of UNIX and Microsoft technology. Online technical support offers optimum return for your IT budget by preserving user efficiency and limiting the time billed for computer analysis and repair. Sophisticated online access technology and experienced technicians and consultants allow Progent to handle the majority of network problems without squandering time and money by going to your site. In the vast majority of cases your IT problems can be dealt with over the phone or through a mix of phone support and online access. Progent can offer the services of Cisco CCIE network engineers and CISM and CISSP certified security specialists to assist you with the most challenging network issues.
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, optimizing and repairing SCOM solutions and can provide organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Microsoft Windows 8.1 is designed to run on computers from smart phones and slates to power-user desktops. A wealth of innovative capabilities, including its touchscreen support and signature tile GUI, offer a broad selection of advantages for companies who know how to put them to work. Progent's Microsoft-certified experts can help bring your organization up to speed with Microsoft Windows 8.1 and make sure you derive significant business value from the product's various new and enhanced technologies.
Progent's Microsoft-certified consultants offer advanced expertise in implementing, operating and debugging any edition of Microsoft Project Server and can provide a wide range of cost-effective remote support services following industry best practices to assist organizations of any size to get all the benefits of this leading project management solution. Support services available from Progent include system planning, software configuration and upgrades, strategies for secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized online training classes.