Progent's managed services for patch management offer businesses of any size a versatile and affordable alternative for evaluating, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, such as printers and scanners, network appliances like switches and wireless APs, and Internet-of-Things devices like sensors and robotics.
Progent can assist you to understand the wealth of subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to create and maintain hybrid networks that seamlessly combine on-premises and cloud resources.
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, peripherals {like scanners, infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things devices such as alarms and health monitors.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates AI software and advanced services to deliver comprehensive endpoint detection and response.
Catalyst family of wireless controllers simplify the management of wireless LANs by unifying the configuration and control of Wi-Fi APs, tuning Wi-Fi performance by reducing the effect of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and hardening security by detecting threats and analyzing traffic content according to user type and location. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller technology.
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 platform and powered by technology originally developed by Connectix, provides the performance needed to accomplish hardware reduction, application upgrade, and server isolation tasks via virtualization techniques in an enterprise-ready computing network with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at businesses wishing to enhance ROI in software programming and testing, upgrading from outdated line-of-business applications, and hardware consolidation. Progent's skilled Virtual Server experts can help your IT staff to evaluate and integrate Microsoft Virtual Server 2005.
Progent's Linux consulting experts offer small businesses and software developers support for administering and supporting Linux systems that operate with Microsoft-powered networks. Progent offers your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of expertise offers you an easy single consulting firm to help you build and maintain a secure and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft interoperability by combining Windows with leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
If your company network mixes Sun Solaris platforms with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive environment that permits all your OS platforms to run side by side for simple management, transparent dataflow, high reliability, enhanced performance, and tight security. Progent's Solaris and Microsoft Windows integration support services include network architecture configuration and service, support for Windows services for UNIX, online server monitoring and administration, online network help and troubleshooting, on-site technical support, and Help Desk outsourcing.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the progress of an active ransomware breach. Call 800-462-8800
Progent can provide the temporary assistance of a seasoned Chief Information Officer who can provide a broad perspective to help you select and support IT technology to match your present situation and that can serve as a solid foundation for your growth. Progent's temporary CIO services offer financial advantages to organizations trying to maximize the impact of their IT investment but who are unable or hesitant to add another executive-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable team of consultants certified to support all leading OS platforms and networking technologies plus a wide range and application software, Progent is in a unique situation to provide unbiased advice along with advanced technical help for building and maintaining IT systems that match the particular needs of your organization.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map out, monitor, reconfigure and debug their networking appliances like routers, firewalls, and load balancers plus servers, client computers and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that network maps are always current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, finding devices that require critical updates, or resolving performance problems.
Microsoft CRM helps mid-market businesses build profitable customer interactions. Built-in Sales and Customer Service components allow in-house staff to share information to help improve sales success and deliver steady, efficient customer service. Progent can set up the optimal server and communications infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM consultant who can help you combine Microsoft CRM with your sales or customer service data.
Remote 24x7 monitoring, proactive alerts, and periodic analytical reporting are crucial to maintaining the proper operation of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management technology has advanced so far that companies of all sizes can get a degree of protection that was once reserved for enterprises. Progent can provide a variety RMM options delivered as low-cost services designed to help you to identify and fix a an array of network issues before they can disrupt productivity.
Progent's qualified security and compliance experts can run cybersecurity audits of enterprise-wide security to determine your company's cybersecurity profile compliance with important industry cybersecurity standards. Progent can provide ongoing managed services for security monitoring and response, on-demand company-wide security audits, and targeted security assessments for specific areas of cybersecurity such as endpoints or ransomware-safe backups. Progent's accredited security consultants can also run extensive security assessments to evaluate your company's compliance with recognized international security standards such as HIPAA, NIST, and ISO 17799.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Access Point consultants can provide economical online and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent's Cisco-certified SIP integration experts can help organizations of any size to plan, integrate, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide cost-effective online or onsite support to help you to migrate efficiently to a modern unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management (ERM) strategy based on best practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget.
Progent offers the support of a certified VMware VCDX consultant to help your organization design, deploy, administer and repair VMware vSphere-powered virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid cloud deployments. Progent can provide world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and hybrid cloud environments that deliver maximum availability, fault tolerance, and application mobility.
Progent's Microsoft-certified consultants offer economical online and onsite expertise, application development, and troubleshooting support for businesses of any size who want to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Progent can provide affordable remote consulting to help your business to design, deploy, and fix any aspect of your iOS and Windows integration solution and is available for short-term tasks to help you get past specific technical roadblocks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you create or maintain a resilient, secure and efficient infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that optimizes the strategic value of your IT system.
Progent is seeking to hire full-time, results-oriented Microsoft accredited consultants with MCSE credentials; Cisco accredited system engineers who have Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISA or comparable security certification; and advanced network architecture consultants with experience in mobile solutions, wireless connectivity, fault tolerance, disaster recovery, information protection, and VMware. Progent also seeks professionals to join Progent's team of helpdesk support specialists and remote support experts. In addition, Progent is looking for talented managers able to operate productively in Progent's fast-paced, virtual office environment.
Progent's Microsoft authorized Consultants offer three ways to help mid-size and large organizations create an efficient and successful internal Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment analysis, process study and improvement, executive reporting, training of in-house personnel, and documentation of processes. Progent's Software Evaluation and Deployment Services help companies analyze the numerous top level Help Desk application programs available and decide what packages might be excessively expensive, lack key capabilities, or align poorly with your organization's business goals. Progent also offers short-term staffing for businesses who need to reinforce their internal Help Desk team for occasional projects or to substitute for vacationing or indisposed personnel.
Progent's Microsoft Certified professionals can provide expert consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-site Exchange installations or upgrades and can provide local personnel to assist enterprises with installations of Exchange Server in the or any region covered by Progent's consultants.
Progent's staff of Microsoft and Cisco Premier experts average longer than a decade of real-world professional experience, at the front lines of IT service, executing a wide variety of technical tasks for an extensive array of clients. Every Progent support professional shares a refined collection of personal best practices that are combined into shared best practices standards that Progent instills in its consulting personnel. This guarantees that you get not just world-class technical skills, but also a support engineer with proven methods for applying computer knowledge to repair actual network problems quickly.
Progent's Wi-Fi site survey services assist you to design, install and debug a Wi-Fi LAN adapted to your environment, offering you a WLAN that delivers the reception, speed, density, Quality of Service, data protection, and roaming ability your company requires. Wi-Fi survey services from Progent include remote predictive analysis for planning a Wi-Fi LAN and onsite survey services for validating, optimizing, and troubleshooting a functioning wireless network.
Progent's Support for IT Service Firms lets you use Progent's consulting engineers while retaining your own brand as a seamless extension of your network services staff.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the progress of an active ransomware attack. Call 800-462-8800
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco devices for unified management.
Even if your business has a minimal network services group and a limited IT budget, your information system can still have the same high availability and performance that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT consultants, the most recent network management software for 24x7 monitoring and alerts, and economical support packages such as a help desk call center to keep your mission-critical network applications and hardware operating.
North Carolina Top SQL Software Recovery Engineer SQL
Open Now Windows Server 2016 and SCVMM Remote Troubleshooting
Progent's Citrix-certified consultants can help your business to plan, implement, manage, and troubleshoot a virtual Windows application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can help you enhance your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter support experts can help your organization to manage and maintain an off-site datacenter that features high availability, enhanced protection, and fast disaster recovery.
Progent's certified Office and Microsoft 365 consultants can assist businesses of any size to incorporate Microsoft Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive solution that offers fast ROI and promotes improved business outcomes. Progent can assist your company to integrate Microsoft Office or Microsoft 365 applications with each other and with additional key Microsoft technologies including SharePoint, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility issues between different releases of Microsoft Office and can provide customized online training to individual users and teams.
Progent's certified database consultants offer small and midsize businesses online DBA and programming services for popular database products such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include installation and configuration, database design and coding, management support, replication and synchronization strategies, storage management, performance tuning, migration, information security, backup and recovery systems, problem solving, and training.
Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN products including the Raptor and VelociRaptor family or help you upgrade to newer firewall technology. Progent can also enable you to design and implement a comprehensive security plan that can include firewall/VPN devices and utilities, outsourced security and virus defense services, server and application monitoring software, and formal policies and processes. Progent has the expertise to be your one-stop resource for on-going network help, maintenance, training, and security consulting.
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, optimizing wireless performance by reducing the impact of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening data security by identifying threats and filtering network traffic according to user type and locale. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's modern wireless controller solutions.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, functions as the center of Cisco's collaboration platform. CUCM and Unified CM Express (CME) provide a modern IP-PBX by integrating tightly with apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified consultants offer effective and affordable online and on-premises support to help organizations of any size to create and administer Unified CM environments by providing Cisco Unified Communications Manager integration and technical support consulting services that deliver maximum productivity. Progent can assist with any aspect of Unified CM setup and debugging in areas that include integrating Cisco VoIP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for high availability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can assist you in any phase of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook.
The new Cisco ASA 5500-X Family of firewalls with Firepower Services deliver substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your current PIX or ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, tune, manage and debug firewall environments built on ASA 5500-X firewalls with Firepower Services.
Progent can assist your organization to plan an upgrade to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud or hybrid implementation of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Progent can help your business in any and all phases of your migration to Exchange Server 2016 such as designing high availability architecture for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your VMs, databases and logs; setting up HLB for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Microsoft Experts Windows Server 2016 Cluster Operating System Rolling Upgrade Remote Support
Microsoft Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) voice communication. Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide online and onsite support services to help your company to maintain and repair your current Lync Server 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also help you to plan and execute a smooth Skype for Business migration.
ProSight Reporting is a growing suite of in-depth reporting utilities created to integrate with the industry's top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing HA system topology for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent's certified professionals can assist you to analyze the potential benefits of Hyper-V-based virtualization for your business, perform test installations to validate Hyper-V's compatibility with your line-of-business software, evaluate your network infrastructure for smooth operation with virtualization technology, assist you in moving to Windows Server 2008 and setting up Hyper-V, train your IT staff to track and manage Hyper-V, offer expert consulting support for improving the protection of your virtual servers, design and validate business continuity procedures that optimize system availability, and provide ongoing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk outsourcing.
Progent's data protection experts can help your company to create, implement and troubleshoot a backup/restore solution built around MSP360 software. MSP360 enables file/folder or image backup/restore for VMs and physical machines, works with all popular public clouds, and permits you to create a data protection ecosystem with a minimum RTO and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to prevent data loss caused by human miscues, computer glitches, malicious users, and external attacks like ransomware. For more information, go to ProSight DPS 360 Backup services.
If you have a company IT system with 10 to 50 network users, Progent's IT outsourcing services free your company from over-reliance on an individual freelance service provider while giving you affordable and dependable access to enterprise-class network expertise. By providing network consulting service when you require it, providing specialized expertise for critical applications, offering unique support such as automated server monitoring, and charging only for services you receive, Progent gives you an affordable solution for optimizing the profitability of your small office network. Progent is the intelligent way for small businesses to build and maintain a reliable and safe information system and to have quick access to the experienced consulting typically restricted to enterprises who can support a sizeable internal IT organization.
Progent's experienced ransomware recovery consultants can help your business to restore a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.