Windows Server 2016 Migration and IntegrationWindows Server 2016 Datacenter Edition includes significant enhancements to Failover Clustering, a key technology that supports disaster recovery (DR) and high availability by allowing you to combine multiple servers to form a fault-tolerant cluster on physical hardware or in virtual machines. A major enhancement is Storage Replica, Microsoft's first native solution for zero-data-loss disaster recovery, Storage Replica allows organizations to configure separate sites within a metro area to mirror data with crash-consistent volumes in order to ensure full data recovery in the event of a site outage. Windows Server 2016 includes a number of other important new and enhanced features for Failover Clusters, offering significant benefits in areas including availability and fault tolerance, Hyper-V virtualization, storage and infrastructure costs, ease of deployment, manageability, security, scale, performance, hybrid cloud support, health monitoring and audit reporting.

Windows Server 2016 is a cloud-tested platform that takes technology proven in Microsoft's vast Azure public cloud, including Azure's software-defined data plane, and makes it available for on premises deployments. As hybrid networks have become the norm, the migration of cloud technology to private data centers has made enterprise-class disaster recovery solutions practical for organizations of virtually any size.

Progent's team of disaster recovery consultants and certified Windows Server experts have the knowledge and experience to help you plan, deploy, test, maintain and troubleshoot a disaster recovery solution based on Windows Server 2016 that aligns with your business goals and IT budget. Progent's information assurance experts can help you prove compliance with regulatory requirements for disaster recovery, and Progent's business continuity consultants can help you integrate your disaster recovery strategy into a broader plan to keep your business operating at an acceptable level in the event of a predictable widespread catastrophe. By showing you practical and affordable ways to deploy Windows Server 2016 to improve your Recovery Point Objective (RPO) and Recovery Time Objective (RTO), Progent can help ensure that your investment in current disaster recovery and clustering technology adds maximum business value to your information network.

Windows Server 2016 Storage Replica
The headline disaster recovery feature of Windows Server 2016 is Storage Replica, Microsoft's first foray into zero-data-loss DR. Storage Replica allows you to mirror data between sites located within metro distances by using synchronous replication over a low-latency (5 ms or better round trip) TCP/IP or RDMA network using an SMB3 transport. If a protected site (also called a source or primary site) suffers a complete shutdown, you can switch quickly to the recovery site (also called destination or secondary site) without losing any data written to disk storage. Storage Replica can also be used for disaster avoidance, where users are seamlessly switched over to a recovery site in expectation of an imminent catastrophe such as a flood, wildfire or hurricane. For sites separated by longer distances or otherwise subject to higher latencies, Storage Replica supports an asynchronous replication mode that provides minimal data loss.

Storage Replica uses block-level replication between clusters or servers. This means that protected applications write data to at least two locations before the completion of any write operation. Because Storage Replica operates below the file level, it avoids the restrictions of technologies like DFS Replication, which requires that files be closed before replication and is subject to issues like files locks and open handles. Progent can help you upgrade from low-end disaster recovery solutions like DFS Replication to a zero-data-loss DR solution based on Windows Server 2016 Storage Replica.

For higher latency networks that span longer distances, Storage Replica supports asynchronous replication. Since Storage Replica asynchronous replication is continuous, not checkpoint based, the amount of data at risk of being lost is far lower than DR solutions based on snapshots. In addition, Storage Replica works at the partition layer, so it replicates all Volume Shadow Copy Service (VSS) snapshots, allowing application-consistent data snapshots for point-in-time recovery.

Windows Server 2016 Storage Replica Consulting

Storage Replica allows replication between clusters with zero data loss at the file-system level

Topologies supported by Storage Replica include stretch clusters, cluster-to-cluster, and server-to-server. These configurations can run on physical hardware or VMs based on Hyper-V, VMware, Citrix XenServer, or other leading virtualization platforms. Stretch cluster configurations allow you to orchestrate and automate the failover process for workloads like Hyper-V private cloud clusters and SQL Server Failover Cluster Instance (FCI) and can be managed with Failover Cluster Manager. Storage Replica with stretched clusters can use Storage Spaces, SAN, iSCSI, and RAID through persistent reservation and can be run with two or more nodes.

The cluster-to-cluster configuration utilizes uses two distinct clusters and allows administrators to control the failover process manually. This topology is suited for environments where the secondary site set up solely for disaster recovery rather than as an active data center. With a cluster-to-cluster configuration, Storage Replica supports the cost-saving Storage Spaces feature of Windows Server 2016 and can be run with four or more nodes.

If your hardware does not support clustering, you can run Storage Replica in a server-to-server configuration. In this case the failover process must be performed manually. This can be a cost-effective DR solution between branch offices and data centers, and with asynchronous replication can support significantly better RPO than can be achieved with DFS Replication.

Progent can help you determine which Storage Replica topology makes the most sense for you business and can also help you plan, deploy, manage and troubleshoot your Storage Replica solution. For other zero-data-loss disaster recovery platforms supported by Progent, see VMware Site Recovery Manager consulting and NetApp MetroCluster disaster recovery consulting.

Additional Features of Windows Server 2016 for Failover Clustering
Important new and enhanced features of Windows Server 2016 include:

  • Storage Spaces Direct allows you to pool low-cost commodity servers running Windows Server 2016 to create network attached failover storage clusters. The rotating and solid-state disks (SSDs) integrated with each server are automatically onboarded to the Failover Cluster by Storage Spaces Direct (S2D), and you can combine as many as 16 servers and 400 drives for up to 1 petabyte of storage per cluster. New servers can be added in minutes, and with Microsoft System Center require only a checkbox to install. The scale-out servers use their built-in Ethernet RDMA controllers and Microsoft's SMB3 transport to interconnect, eliminating the expense and management overhead associated with deploying a SAN solution with FC fabric.

    When you create volumes from the storage pool, Storage Spaces Direct automatically generates a virtual disk and takes care of partitioning, formatting, and adding it to your Failover Cluster so it can be accessed by any node as a CSV. These shared volumes can tolerate drive, server, or component failures with uninterrupted availability, and you can replace failed hardware without downtime or complex management intervention. Performance can exceed 150,000 mixed random IOPS per server thanks to an integrated read/write cache and support for NVMe drives mounted directly on the PCIe bus. Storage Spaces Direct automatically utilizes the fastest storage available, such as SSDs, for its always-on cache.

    Windows Server 2016 Storage Replica Consulting

    Hyper-converged deployments of Storage Spaces Direct are a good fit for SMBs or branch offices

    System Center 2016 Virtual Machine Manager supports two models for configuring and managing Storage Spaces Direct clusters. In a converged deployment, also called disaggregated, compute and storage resources run on different clusters. This provides administrators with the flexibility to scale compute resources independently from storage and is suitable for enterprises with larger environments and the skills to manage complex deployments. With a hyper-converged deployment model, Hyper-V compute and storage share the same cluster. This model, which minimizes hardware costs and is easier to configure and manage, is appropriate for smaller organizations or branch offices.

  • Health Service is a feature introduced in Windows Server 2016 for monitoring the performance and capacity of Storage Spaces Direct clusters. Metrics reported by Health Service include IOPS, IO throughput and latency, physical (raw) storage and storage pool capacity, volume capacity, processor utilization, and memory. Health Service also continually monitors Storage Spaces Direct clusters and generates fault alerts ranked by severity and covering cluster and storage hardware, the Storage Spaces software stack, storage Quality of Service, and Storage Replica. For conciseness, fault alerts report root causes, such as a failed enclosure, rather than all the components affected by the failure.

    Health Service can automate workflows in the disk retirement/replacement cycle by reporting a failed disk, copying data from the retired disk to the remaining disks to restore full resiliency, indicating a failed disk by blinking its disk or slot indicator light, verifying a replacement disk against a Supported Components Document, and substituting the replacement disk into the storage pool previously occupied by the retired disk.

  • Cluster Operating System Rolling Upgrade is a new feature of Windows Server 2016 that allows the live migration of all virtual machines in a cluster from a Windows Server 2012 R2 host to Windows Server 2016 host. This lets you move Hyper-V and scale-out file server workloads to the latest version of Windows Server with zero interruption of service, avoiding downtime penalties against SLAs. Other cluster workloads like SQL Server are paused only for the few minutes required to failover to Windows Server 2016. The rolling upgrade process requires no extra hardware and the upgraded cluster continues using the existing cluster objects stored in Active Directory.

    Cluster Operating System Rolling Upgrade utilizes a new mixed-OS mode that allows nodes with different host operating system versions to run within the same cluster. This allows you to pause, drain, evict, and reformat any node in the cluster, install Windows Server 2016 on the node, and bring the node back online. The Failover Cluster continues operating during this procedure as it would during any node outage. You can then use Failover Cluster Manager or PowerShell to add the upgraded node back into the cluster. All nodes operate at the older Windows Server 2012 R2 functional level until every node in the cluster has been upgraded. When all nodes have been migrated to Windows Server 2016, the entire cluster can be upgraded at once to the new functionality level with a single PowerShell cmdlet.

    Windows Server 2016 Cluster Operating System Rolling Upgrade Consulting

    Rolling Upgrades allow you to stage a migration to Windows Server 2016 VMs without incurring cluster downtime

    Progent can guide you through the Cluster Operating System Rolling Upgrade process following best practices, help you load balance the upgraded cluster, and show you how to take advantage of the new features provided by Windows Server 2016.

  • Fault Domains are hardware entities that share a single point of failure. Servers, or nodes, are the original fault domain supported by Windows Server Failover Clustering. Windows Server 2016 adds support for fault domains at the chassis, rack and site levels. Fault domain awareness improves fault tolerance by helping to distribute data across multiple vulnerable components so copies of protected data reside in different fault domains. Windows Server 2016 allows you to define fault domains with PowerShell or XML markup. Storage Spaces Direct uses fault domains to optimize data protection by automatically placing copies of data on different drives, nodes, chasses and racks. Windows Server 2016 Health Service uses fault domains to improve the usefulness of alerts. Stretch clustering uses fault domains for storage affinity, improving performance by running applications or VMs on servers in closest proximity to their storage servers.

  • Virtual Machine Load Balancing is a new integrated feature of Windows Server 2016 that allows automatic live migration of virtual machines between nodes within a Failover Cluster. This helps maximize availability and performance of Failover Clusters and reduces the need to deploy additional physical servers to handle critical workloads during peak periods. VM Load Balancing improves performance, fault tolerance and resource utilization by automatically determining whether a node has become overloaded and assigning VMs from that node to an under-committed one, such as a server that has just been rebooted. This process requires no downtime, takes into account failure policies like fault domains, and is based on heuristics for weighing VM memory pressure, which is the most common resource constraint on a Hyper-V host, and CPU utilization of the node. VM Load Balancing can be configured to run every 30 minutes or on demand, and you can use PowerShell to select one of three thresholds for determining the aggressiveness of load balancing.

    Windows Server 2016 Virtual Machine Load Balancing Consulting

    VM Load Balancing automatically and non-disruptively moves VMs from over-utilized to under-utilized nodes

  • Virtual Machine Start Order is a new feature in Windows Server 2016 Failover Clustering that allows you to orchestrate the priority in which VMs and all groups in a cluster are activated or re-activated. You can group VMs into tiers and define dependencies between different tiers. This can ensure, for example, that VM domain controllers are started first. This avoids scenarios where VMs that require services are activated before the VMs that deliver those services.

  • Cloud Witness is a new type of quorum witness for Windows Server 2016 Failover Clusters that uses Microsoft Azure Blob Storage to maintain a blob file to act as the quorum arbitration point. The quorum witness has a vote in determining whether to keep a stretch cluster running after a datacenter experiences an outage and is an important component of an enterprise-class disaster recovery solution. Leveraging the Microsoft Azure cloud infrastructure is an easy and affordable way to host an offsite quorum witness without the cost and management overhead of deploying a separate datacenter. This also adheres to best practices when designing the topology of a quorum witness. You can use a single Azure Storage Account for multiple clusters, with one blob file required for each cluster. Since only a small amount of data is written to the blob file, which is updated only when the state of the cluster nodes change, the ongoing costs of the Azure storage account is low.

    Windows Server 2016 Cloud Witness Consulting

    Azure-based Cloud Witness is a fast, affordable way to configure a Failover Cluster quorum witness

  • Support for Workgroup and Multi-domain Clusters makes it possible to create Windows Server 2016 Failover Clusters without Active Directory dependencies. In previous releases of Windows Server, Failover Clusters could only be created with server nodes joined to the same domain. Windows Server 2016 still lets you create single-domain clusters but you can also deploy Workgroup clusters and Multi-domain clusters with nodes that are members of different domains. You can use Failover Cluster Manager or PowerShell to create Workgroup clusters and Multi-domain clusters. The recommended witness type for Workgroup clusters and Multi-domain clusters is Disk Witness or the new Windows Server 2016 Cloud Witness. File Share Witness is unsupported for clusters with nodes that are not domain joined.
How Progent Can Help You with Windows Server 2016 Disaster Recovery
Progent's Microsoft-certified consulting team can help organizations of any size to design a non-disruptive migration to Windows Server 2016 based on the new Cluster Operating System Rolling Upgrade feature. Progent can help you configure Windows Server 2016 for one or multiple physical datacenters, for a cloud-centric deployment, or for a hybrid environment that seamlessly combines local and cloud resources. Progent's disaster recovery and business continuity consultants can help you design and validate a disaster recovery plan that incorporates Microsoft's latest high-availability technology for Failover Clusters including Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, low-cost deployment of a stretch cluster quorum witness.

Progent's information assurance consultants can help you achieve and prove compliance with regulatory and industry data security requirement such as SOX, ISO 27001, PCI DSS 3.2 and FedRAMP by showing you how to configure the powerful new security tools available with Windows Server 2016 including Windows Containers, Shielded Virtual Machines, Credential Guard, Remote Credential Guard and Just In Time (JIT) Privileged Access Management. (For a description of these security enhancements, see Windows Server 2016 integration consulting.)

Progent's information assurance consultants can help you deploy new security feature like Windows and Hyper-V Containers, Shielded Virtual Machines, Credential Guard, Remote Credential Guard and Just In Time (JIT) Privileged Access Management to make it easier for you to comply with regulatory and industry data security requirement such as SOX, ISO 27001, PCI DSS 3.2, and FedRAMP. Progent's roster of Cisco CCIE-certified network infrastructure consultants is one of the largest of any independent IT services firm in the U.S., and Progent can help you design, deploy and manage a hybrid network ecosystem that fully delivers the high-availability and disaster recovery capabilities of Windows Server 2016. To streamline the management of your Windows Server 2016 Failover Clusters, Progent can provide expertise with PowerShell scripting, Failover Cluster Manager, Hyper-V Manager, System Center 2016 migration, System Center 2016 Operations Manager (SCOM 2016) integration and Virtual Machine Manager 2016 (VVM 2016) hybrid cloud management consulting.

To help you protect critical Microsoft workloads with Windows Server 2016's disaster recovery solutions, Progent offers services that include Exchange 2016 integration consulting, SQL Server 2016 consulting, and SharePoint development and integration. For hybrid environments that use public cloud services, Progent offers Office 365 Exchange Online consulting, Amazon AWS integration, and Google Cloud integration consulting.

Progent's Online Consulting and Troubleshooting Expertise
Progent is a pioneer in delivering online consulting and troubleshooting expertise and has provided remote solutions to organizations in every state in the U.S. (See Progent's Customer Testimonials.) Progent also offers onsite consulting services in major metropolitan areas across the United States and parts of Canada. Progent can provide as-needed guidance to help you resolve occasional technical issues or full project management outsourcing or co-sourcing services to make sure your Windows Server 2016 initiative is successfully completed on time and within budget.

If you need immediate online help from a Progent consultant, visit Progent's Online Technical Response Center.

Contact Progent for Windows Server 2016 Expertise
For more information about Progent's consulting and troubleshooting support for Windows Server 2016, call 1-800-993-9400 or go to Contact Progent.

Other Fault Tolerant Technologies Provided by Progent's Experts
Progent's Microsoft and Cisco-certified support professionals can help your company to design an affordable, high-availability environment that resolves major challenges encompassing a wide range of infrastructure solutions and processes including:

Business Continuity Planning
Progent's disaster recovery consultants can help you create a workplace recovery plan that will allow you to restore network functionality in the event of an IT network catastrophe. Progent can assist you to define a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, high-availability system architecture that addresses reliability issues covering a wide range of infrastructure technologies and procedures. For more information, visit Workplace Recovery Consulting and Support Services.

Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup processes and allows fast recovery of vital data, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver world-class support to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

Microsoft Server 2012 Failover Clusters
Microsoft Windows Server 2008 R2 introduced enterprise-class availability and recoverability to Microsoft's clustering solution. Microsoft Windows Server 2012 R2 builds on this technology and delivers important enhancements that offer more scalability, non-stop disk storage availability for server applications, streamlined administration, faster automatic failover, and more flexibility for architecting failover clusters. To learn more, go to Windows Server 2012 Clustering Migration and Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a repeatable runbook for recovering applications and services quickly after an outage. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also allows non-disruptive testing for disaster recovery, upgrades and patches and can produce reports to confirm complete service recovery, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help your organization to plan, configure, test and maintain a DR solution powered by VMware SRM.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with replication to provide rapid, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles apart. Progent can provide the skills of a NetApp MetroCluster consultant who can assist you to design, configure, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering guidance with procedures like assigning shelf IDs, determining aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network, and verifying your MetroCluster disaster recovery system to show compliance with information assurance standards and government mandates.

High Availability Load Balancing
Progent provides fault tolerant load balancing support covering system load balancing, load balanced programs, network infrastructure routing, and content delivery products such as Cisco Content Engine. High availability load balancing technologies for which Progent can provide consulting services include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS. For details, go to Non-stop Load Balancing.

Non-stop Colocation
Progent's Data Center consultants can help you identify high availability data centers that match the specific needs of your company. Fault tolerant Internet Data Centers are especially attractive to small and mid-size organizations because of their affordability and simplified logistics in comparison to taking a do-it-yourself strategy. Attempting to create an on-site data center that offers even a minimum degree of fault tolerance is too expensive for most small companies. Progent is ready to help you reap all the benefits of non-stop Internet data centers by providing a complete array of consulting and maintenance services. For details, visit Non-stop Data Centers Solutions.

24x7 Branch Office Connectivity
Progentís branch office connection consultants can help organizations create non-stop interoffice connections via redundant networks with automatic failover. Progentís Cisco-certified CCIE engineers can plan and implement high-availability Inter-office networks based on zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide economical 24x7 interoffice networking. To learn more, go to 24x7 Inter-office Networking.

Fault Tolerant Internet Access
Progent's Cisco-certified IT consultants can show you how to design an economical, fault tolerant Internet connection architecture that can achieve 24x7 Internet access via a broad range of fault tolerant Internet network solutions including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to show you how to utilize the latest techniques for fault tolerant Internet connections to create an economical, fully redundant Internet network with automatic failover and other features to deliver fault tolerant Internet access. For more information, go to High Availability Internet Access Architecture.

Backup and Restore Technology Consulting Experts
Progent can provide affordable online access to consultants with expertise in a wide range of products and services that deliver solutions for backing up Windows, Apple Mac, and Linux servers and desktops as well as notebooks and smartphones. Progent can provide expertise for all major backup platforms such as Acronis, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can help your company to implement, enhance, or troubleshoot backup/restore solutions for a variety of architectures such as local, remote, cloud-based, or hybrid. To learn more, see Backup and Restore Solutions Consulting.

Microsoft System Center Data Protection Manager Backup and Restore Consulting and Support Services
Progent's expert System Center Data Protection Manager (SCDPM) consultants can help your company to create an effective business continuity strategy, implement an affordable high-availability network infrastructure, configure a Microsoft SCDPM-powered recovery solution, thoroughly validate your system, educate your administrative staff or local consultants how to maintain Microsoft System Center Data Protection Manager, or provide extensive IT outsourcing services including off-site housing of virtual or physical SCDPM machines in Progent's secure data center facility. To learn more, see Microsoft System Center Data Protection Manager Consulting and Support Services.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed physical storage device built by Barracuda or a virtual appliance with comparable features but which utilizes your own storage hardware. Barracuda Backup protects vital business data produced locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to help your business to plan, integrate, operate and troubleshoot a backup and disaster recovery solution based on Barracuda Backup. For more information, go to Barracuda Backup and disaster recovery consultants.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Top features include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for minimizing your exposure to data loss, advanced encryption, item-level recovery capability for individual files and emails, extensive support for Windows CSV and vCenter for managing larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is an Altaro partner and offers a wide array of services to help you to design, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup software. For more information, visit Altaro VM Backup Consulting.

Consulting Services Double-Take Software for Backup
Double-Take Software publishes a selection of products intended to deliver small and midsize companies a range of cost-effective solutions for replicating and recovering business-critical workloads including Microsoft Exchange Server, SQL, Blackberry, and Microsoft SharePoint. Progentís disaster recovery planning experts have in-depth backgrounds integrating Double-Take products into small company IT systems to create an advanced state of availability and disaster recovery capability at an affordable price. For details, visit Consulting Services Double-Take Software for Data Backup.

CRISC-Certified Network Risk Control
The CRISC program was established by ISACA to validate an IT professional's ability to plan, implement, and maintain IS controls to mitigate risk. Progent offers the expertise of a CRISC-certified consultant to help your company to create and execute a business continuity strategy based on leading practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget. To read more, visit CRISC-Premier network risk management experts.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Certified Partner and provides high-level application expertise for a broad range of small business software programs, Progent can assist clients to find complete information technology solutions that optimize the productivity of your information system. As a Registered Partner for Cisco, Progent can provide the services of certified engineers and specialists with experience in designing, configuring and supporting networking solutions built on Cisco products. The depth of Progent's IT know-how and Progent's appreciation for the needs of small and midsize businesses make Progent a great partner for creating and running an affordable, dependable network.

How You Can Contact Progent's Engineers for Fault Tolerant Computing Services
To contact Progent about professional expertise for high availability LAN design, phone 1-800-993-9400 or see Contact Progent.



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    Progent offers several essential types of Contact Center support including Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts gives your customers convenient access to a dependable support group with extensive experience delivering phone support and remote access repair for IT systems based on Microsoft products. Progent's concentration is on earning the support Helpdesk a respected image as a key contributor to company productivity. Progent's target is to fix and not merely record problems.

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    Progent's Test and Training Lab at the QTS Data Center is available for piloting line-of-business applications, creating efficient migration methodologies, assessing and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and building training environments for the latest technologies. For Progent clients who lack sufficient in-house resources to assemble effective pilot environments, the lab reduces capital costs and technical risk while keeping vital IT projects on schedule.

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    Progent's Check Point Software consultants can help you select and deploy Check Point Software Firewall utilities and appliances powered by Check Point's security platform to provide an affordable and effective security solution for your corporate network. Progent can also help you configure other Check Point technologies including ZoneAlarm and Check Point Series 80 appliances with security solutions from other vendors and provide a central source for continuing technical support, maintenance, training, and consulting services.

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    Progent's Microsoft-certified ISA Server consultants have broad experience developing corporate security designs for IT networks with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size company plan and implement an installation of Microsoft ISA Server 2004 that meets your IT security requirements without limiting your network.

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    Progent has put together two ultra-affordable service packages intended to allow small businesses to receive an independent network security assessment from a certified security consultant. With Progent's External Security Inventory Scan, a security expert administers an extensive test of your IT infrastructure from beyond your firewall to uncover possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security expert executes a system scan from a secure machine inside your firewall to evaluate vulnerabilities to internal attacks. The two security inventory packages are set up and executed from a protected remote site.

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    Remote 24x7 network monitoring, automated alarms, and periodic reports are crucial to maintaining the proper operation of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management technology has progressed to the point that businesses of all sizes can get a degree of network stability that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as economical services designed to help you to detect and resolve a an array of IT network problems before they can disrupt your business.

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    Progent provides national remote phone support and troubleshooting services for businesses who run Apple Mac environments or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft Windows products. Progent's engineers can provide Apple macOS and Mac OS X users a variety of services such as desktop support, migration to the most recent version of OS X from other earlier editions of Apple macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud. Remote network consulting provides maximum leverage for your information technology dollar by preserving user efficiency and limiting the hours charged for computer analysis and repair. Sophisticated remote access tools and skilled technicians and consultants allow Progent to solve most network problems without squandering time and money by going to your location. In the vast majority of cases your IT issues can be remediated by telephone or via a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA and CISM certified security professionals to help with the toughest system problems.

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    Microsoft Dynamics Customer Relationship Management helps small businesses build profitable client relationships. Integrated Sales and Customer Service modules enable employees to share data to help promote selling success and offer consistent, efficient customer service. Progent can set up the most sensible server and communications environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can help you integrate Microsoft Dynamics CRM with your marketing or customer support databases.

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    Progent's Juniper Networks-certified network engineer can help you to plan and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade efficiently from discontinued equipment to the latest versions. Progent's Junos OS engineers can offer expertise with Juniper's premier network operating system to help you to simplify the administration and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage environments that include a combination of Juniper's OS platforms.

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    Progent's temporary staff augmentation services allow you to respond to sudden increases in demand for IT professionals without incurring the costs and delays associated with vetting and hiring reliable technical workers and without increasing your full-time workforce.

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    Microsoft allows you to create seamless hybrid networks that integrate Office 365 and on-premises Exchange deployments. This permits you to have specific mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is carried out on schedule and on budget.

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    Progentís Microsoft certified experts offer small and mid-size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install critical software quickly and reliably to appropriate users, reduce product costs and adhere to licensing agreements by understanding patterns of usage, enhance Windows protection by improving your knowledge of vulnerability and by installing critical updates, manage your external workforce through industry standards independent of connection or location, and lower operational costs by efficiently utilizing the administrative functions built into Windows. Progentís SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch administration, and resource tracking management including program and appliance inventory.

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