Disaster Recovery/Business Continuity Support for

Windows Server 2016 Datacenter Edition includes significant enhancements to Failover Clustering, a key technology that supports disaster recovery (DR) and high availability by allowing you to combine multiple servers to form a fault-tolerant cluster on physical hardware or in virtual machines. A major enhancement is Storage Replica, Microsoft's first native solution for zero-data-loss disaster recovery, Storage Replica allows organizations to configure separate sites within a metro area to mirror data with crash-consistent volumes in order to ensure full data recovery in the event of a site outage. Windows Server 2016 includes a number of other important new and enhanced features for Failover Clusters, offering significant benefits in areas including availability and fault tolerance, Hyper-V virtualization, storage and infrastructure costs, ease of deployment, manageability, security, scale, performance, hybrid cloud support, health monitoring and audit reporting.

Windows Server 2016 is a cloud-tested platform that takes technology proven in Microsoft's vast Azure public cloud, including Azure's software-defined data plane, and makes it available for on premises deployments. As hybrid networks have become the norm, the migration of cloud technology to private data centers has made enterprise-class disaster recovery solutions practical for organizations of virtually any size.

Progent's team of disaster recovery consultants and certified Windows Server experts have the knowledge and experience to help you plan, deploy, test, maintain and troubleshoot a disaster recovery solution based on Windows Server 2016 that aligns with your business goals and IT budget. Progent's information assurance experts can help you prove compliance with regulatory requirements for disaster recovery, and Progent's business continuity consultants can help you integrate your disaster recovery strategy into a broader plan to keep your business operating at an acceptable level in the event of a predictable widespread catastrophe. By showing you practical and affordable ways to deploy Windows Server 2016 to improve your Recovery Point Objective (RPO) and Recovery Time Objective (RTO), Progent can help ensure that your investment in current disaster recovery and clustering technology adds maximum business value to your information network.

Windows Server 2016 Storage Replica
The headline disaster recovery feature of Windows Server 2016 is Storage Replica, Microsoft's first foray into zero-data-loss DR. Storage Replica allows you to mirror data between sites located within metro distances by using synchronous replication over a low-latency (5 ms or better round trip) TCP/IP or RDMA network using an SMB3 transport. If a protected site (also called a source or primary site) suffers a complete shutdown, you can switch quickly to the recovery site (also called destination or secondary site) without losing any data written to disk storage. Storage Replica can also be used for disaster avoidance, where users are seamlessly switched over to a recovery site in expectation of an imminent catastrophe such as a flood, wildfire or hurricane. For sites separated by longer distances or otherwise subject to higher latencies, Storage Replica supports an asynchronous replication mode that provides minimal data loss.

Storage Replica uses block-level replication between clusters or servers. This means that protected applications write data to at least two locations before the completion of any write operation. Because Storage Replica operates below the file level, it avoids the restrictions of technologies like DFS Replication, which requires that files be closed before replication and is subject to issues like files locks and open handles. Progent can help you upgrade from low-end disaster recovery solutions like DFS Replication to a zero-data-loss DR solution based on Windows Server 2016 Storage Replica.

For higher latency networks that span longer distances, Storage Replica supports asynchronous replication. Since Storage Replica asynchronous replication is continuous, not checkpoint based, the amount of data at risk of being lost is far lower than DR solutions based on snapshots. In addition, Storage Replica works at the partition layer, so it replicates all Volume Shadow Copy Service (VSS) snapshots, allowing application-consistent data snapshots for point-in-time recovery.

Topologies supported by Storage Replica include stretch clusters, cluster-to-cluster, and server-to-server. These configurations can run on physical hardware or VMs based on Hyper-V, VMware, Citrix XenServer, or other leading virtualization platforms. Stretch cluster configurations allow you to orchestrate and automate the failover process for workloads like Hyper-V private cloud clusters and SQL Server Failover Cluster Instance (FCI) and can be managed with Failover Cluster Manager. Storage Replica with stretched clusters can use Storage Spaces, SAN, iSCSI, and RAID through persistent reservation and can be run with two or more nodes.

The cluster-to-cluster configuration utilizes uses two distinct clusters and allows administrators to control the failover process manually. This topology is suited for environments where the secondary site set up solely for disaster recovery rather than as an active data center. With a cluster-to-cluster configuration, Storage Replica supports the cost-saving Storage Spaces feature of Windows Server 2016 and can be run with four or more nodes.

If your hardware does not support clustering, you can run Storage Replica in a server-to-server configuration. In this case the failover process must be performed manually. This can be a cost-effective DR solution between branch offices and data centers, and with asynchronous replication can support significantly better RPO than can be achieved with DFS Replication.

Progent can help you determine which Storage Replica topology makes the most sense for you business and can also help you plan, deploy, manage and troubleshoot your Storage Replica solution. For other zero-data-loss disaster recovery platforms supported by Progent, see VMware Site Recovery Manager consulting and NetApp MetroCluster disaster recovery consulting.

Additional Features of Windows Server 2016 for Failover Clustering
Important new and enhanced features of Windows Server 2016 include:

• Storage Spaces Direct allows you to pool low-cost commodity servers running Windows Server 2016 to create network attached failover storage clusters. The rotating and solid-state disks (SSDs) integrated with each server are automatically onboarded to the Failover Cluster by Storage Spaces Direct (S2D), and you can combine as many as 16 servers and 400 drives for up to 1 petabyte of storage per cluster. New servers can be added in minutes, and with Microsoft System Center require only a checkbox to install. The scale-out servers use their built-in Ethernet RDMA controllers and Microsoft's SMB3 transport to interconnect, eliminating the expense and management overhead associated with deploying a SAN solution with FC fabric.
  When you create volumes from the storage pool, Storage Spaces Direct automatically generates a virtual disk and takes care of partitioning, formatting, and adding it to your Failover Cluster so it can be accessed by any node as a CSV. These shared volumes can tolerate drive, server, or component failures with uninterrupted availability, and you can replace failed hardware without downtime or complex management intervention. Performance can exceed 150,000 mixed random IOPS per server thanks to an integrated read/write cache and support for NVMe drives mounted directly on the PCIe bus. Storage Spaces Direct automatically utilizes the fastest storage available, such as SSDs, for its always-on cache.
  
  
  Hyper-converged deployments of Storage Spaces Direct are a good fit for SMBs or branch offices

  System Center 2016 Virtual Machine Manager supports two models for configuring and managing Storage Spaces Direct clusters. In a converged deployment, also called disaggregated, compute and storage resources run on different clusters. This provides administrators with the flexibility to scale compute resources independently from storage and is suitable for enterprises with larger environments and the skills to manage complex deployments. With a hyper-converged deployment model, Hyper-V compute and storage share the same cluster. This model, which minimizes hardware costs and is easier to configure and manage, is appropriate for smaller organizations or branch offices.

• Health Service is a feature introduced in Windows Server 2016 for monitoring the performance and capacity of Storage Spaces Direct clusters. Metrics reported by Health Service include IOPS, IO throughput and latency, physical (raw) storage and storage pool capacity, volume capacity, processor utilization, and memory. Health Service also continually monitors Storage Spaces Direct clusters and generates fault alerts ranked by severity and covering cluster and storage hardware, the Storage Spaces software stack, storage Quality of Service, and Storage Replica. For conciseness, fault alerts report root causes, such as a failed enclosure, rather than all the components affected by the failure.

  Health Service can automate workflows in the disk retirement/replacement cycle by reporting a failed disk, copying data from the retired disk to the remaining disks to restore full resiliency, indicating a failed disk by blinking its disk or slot indicator light, verifying a replacement disk against a Supported Components Document, and substituting the replacement disk into the storage pool previously occupied by the retired disk.

• Cluster Operating System Rolling Upgrade is a new feature of Windows Server 2016 that allows the live migration of all virtual machines in a cluster from a Windows Server 2012 R2 host to Windows Server 2016 host. This lets you move Hyper-V and scale-out file server workloads to the latest version of Windows Server with zero interruption of service, avoiding downtime penalties against SLAs. Other cluster workloads like SQL Server are paused only for the few minutes required to failover to Windows Server 2016. The rolling upgrade process requires no extra hardware and the upgraded cluster continues using the existing cluster objects stored in Active Directory.

  Cluster Operating System Rolling Upgrade utilizes a new mixed-OS mode that allows nodes with different host operating system versions to run within the same cluster. This allows you to pause, drain, evict, and reformat any node in the cluster, install Windows Server 2016 on the node, and bring the node back online. The Failover Cluster continues operating during this procedure as it would during any node outage. You can then use Failover Cluster Manager or PowerShell to add the upgraded node back into the cluster. All nodes operate at the older Windows Server 2012 R2 functional level until every node in the cluster has been upgraded. When all nodes have been migrated to Windows Server 2016, the entire cluster can be upgraded at once to the new functionality level with a single PowerShell cmdlet.

  
  
  Rolling Upgrades allow you to stage a migration to Windows Server 2016 VMs without incurring cluster downtime

  Progent can guide you through the Cluster Operating System Rolling Upgrade process following best practices, help you load balance the upgraded cluster, and show you how to take advantage of the new features provided by Windows Server 2016.

• Fault Domains are hardware entities that share a single point of failure. Servers, or nodes, are the original fault domain supported by Windows Server Failover Clustering. Windows Server 2016 adds support for fault domains at the chassis, rack and site levels. Fault domain awareness improves fault tolerance by helping to distribute data across multiple vulnerable components so copies of protected data reside in different fault domains. Windows Server 2016 allows you to define fault domains with PowerShell or XML markup. Storage Spaces Direct uses fault domains to optimize data protection by automatically placing copies of data on different drives, nodes, chasses and racks. Windows Server 2016 Health Service uses fault domains to improve the usefulness of alerts. Stretch clustering uses fault domains for storage affinity, improving performance by running applications or VMs on servers in closest proximity to their storage servers.

• Virtual Machine Load Balancing is a new integrated feature of Windows Server 2016 that allows automatic live migration of virtual machines between nodes within a Failover Cluster. This helps maximize availability and performance of Failover Clusters and reduces the need to deploy additional physical servers to handle critical workloads during peak periods. VM Load Balancing improves performance, fault tolerance and resource utilization by automatically determining whether a node has become overloaded and assigning VMs from that node to an under-committed one, such as a server that has just been rebooted. This process requires no downtime, takes into account failure policies like fault domains, and is based on heuristics for weighing VM memory pressure, which is the most common resource constraint on a Hyper-V host, and CPU utilization of the node. VM Load Balancing can be configured to run every 30 minutes or on demand, and you can use PowerShell to select one of three thresholds for determining the aggressiveness of load balancing.
  
  
  VM Load Balancing automatically and non-disruptively moves VMs from over-utilized to under-utilized nodes

• Virtual Machine Start Order is a new feature in Windows Server 2016 Failover Clustering that allows you to orchestrate the priority in which VMs and all groups in a cluster are activated or re-activated. You can group VMs into tiers and define dependencies between different tiers. This can ensure, for example, that VM domain controllers are started first. This avoids scenarios where VMs that require services are activated before the VMs that deliver those services.

• Cloud Witness is a new type of quorum witness for Windows Server 2016 Failover Clusters that uses Microsoft Azure Blob Storage to maintain a blob file to act as the quorum arbitration point. The quorum witness has a vote in determining whether to keep a stretch cluster running after a datacenter experiences an outage and is an important component of an enterprise-class disaster recovery solution. Leveraging the Microsoft Azure cloud infrastructure is an easy and affordable way to host an offsite quorum witness without the cost and management overhead of deploying a separate datacenter. This also adheres to best practices when designing the topology of a quorum witness. You can use a single Azure Storage Account for multiple clusters, with one blob file required for each cluster. Since only a small amount of data is written to the blob file, which is updated only when the state of the cluster nodes change, the ongoing costs of the Azure storage account is low.
  
  
  Azure-based Cloud Witness is a fast, affordable way to configure a Failover Cluster quorum witness

• Support for Workgroup and Multi-domain Clusters makes it possible to create Windows Server 2016 Failover Clusters without Active Directory dependencies. In previous releases of Windows Server, Failover Clusters could only be created with server nodes joined to the same domain. Windows Server 2016 still lets you create single-domain clusters but you can also deploy Workgroup clusters and Multi-domain clusters with nodes that are members of different domains. You can use Failover Cluster Manager or PowerShell to create Workgroup clusters and Multi-domain clusters. The recommended witness type for Workgroup clusters and Multi-domain clusters is Disk Witness or the new Windows Server 2016 Cloud Witness. File Share Witness is unsupported for clusters with nodes that are not domain joined.

Progent's information assurance consultants can help you achieve and prove compliance with regulatory and industry data security requirement such as SOX, ISO 27001, PCI DSS 3.2 and FedRAMP by showing you how to configure the powerful new security tools available with Windows Server 2016 including Windows Containers, Shielded Virtual Machines, Credential Guard, Remote Credential Guard and Just In Time (JIT) Privileged Access Management. (For a description of these security enhancements, see Windows Server 2016 integration consulting.)

Progent's information assurance consultants can help you deploy new security feature like Windows and Hyper-V Containers, Shielded Virtual Machines, Credential Guard, Remote Credential Guard and Just In Time (JIT) Privileged Access Management to make it easier for you to comply with regulatory and industry data security requirement such as SOX, ISO 27001, PCI DSS 3.2, and FedRAMP. Progent's roster of Cisco CCIE-certified network infrastructure consultants is one of the largest of any independent IT services firm in the U.S., and Progent can help you design, deploy and manage a hybrid network ecosystem that fully delivers the high-availability and disaster recovery capabilities of Windows Server 2016. To streamline the management of your Windows Server 2016 Failover Clusters, Progent can provide expertise with PowerShell scripting, Failover Cluster Manager, Hyper-V Manager, System Center 2016 migration, System Center 2016 Operations Manager (SCOM 2016) integration and Virtual Machine Manager 2016 (VVM 2016) hybrid cloud management consulting.

To help you protect critical Microsoft workloads with Windows Server 2016's disaster recovery solutions, Progent offers services that include Exchange 2016 integration consulting, SQL Server 2016 consulting, and SharePoint development and integration. For hybrid environments that use public cloud services, Progent offers Office 365 Exchange Online consulting, Amazon AWS integration, and Google Cloud integration consulting.

Progent's Online Consulting and Troubleshooting Expertise
Progent is a pioneer in delivering online consulting and troubleshooting expertise and has provided remote solutions to organizations in every state in the U.S. (See Progent's Customer Testimonials.) Progent also offers onsite consulting services in major metropolitan areas across the United States and parts of Canada. Progent can provide as-needed guidance to help you resolve occasional technical issues or full project management outsourcing or co-sourcing services to make sure your Windows Server 2016 initiative is successfully completed on time and within budget.

If you need immediate online help from a Progent consultant, visit Progent's Online Technical Response Center.

Contact Progent for Windows Server 2016 Expertise
For more information about Progent's consulting and troubleshooting support for Windows Server 2016, call 1-800-993-9400 or go to Contact Progent.

Additional Zero-Downtime Technologies Supported by Progent's Consultants
Progent's Microsoft and Cisco consulting experts can assist your company to design an affordable, high-availability system that resolves major challenges encompassing a broad array of networking solutions and processes including:

Workplace Recovery Planning
Progent's disaster recovery planning professionals can help you create a disaster recovery plan so you can restore network functionality in case of an information system catastrophe. Progent can help you to define a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, zero-downtime network solution that addresses reliability issues involving a broad range of infrastructure technologies and procedures. To learn more, visit Workplace Recovery Expertise.

Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup activities and allows fast recovery of critical data, applications and VMs that have become unavailable or corrupted as a result of hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

Microsoft Server 2012 Failover Clustering
Microsoft Windows Server 2008 R2 brought enterprise-class fault tolerance and system recovery to Microsoft's clustering platform. Windows Server 2012 R2 builds on this foundation and provides significant new and enhanced features offering increased scalability, better storage availability for server applications, simpler management, faster failover, and more flexibility for architecting failover clusters. For details, visit Windows Server 2012 R2 Failover Clustering Consulting and Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and verify a consistent workflow for restoring applications and services quickly following an outage. SRM supports centrally managed and automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and fixes and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and prove compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to plan, deploy, test and maintain a disaster recovery solution based on VMware SRM.

NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with continual replication to deliver fast, zero data loss disaster recovery (DR) between sites that are as far as 300km apart. Progent can provide access to a certified NetApp MetroCluster expert who can assist your business to design, deploy, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can ensure you follow best practices for installing your MetroCluster solution by delivering guidance with procedures like assigning shelf IDs, determining aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your DR system to verify adherence with industry standards and government requirements.

Fault Tolerant Load Balancing
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced programs, LAN/WAN backbone routing, and content delivery technology including F5 Networks 3DNS. Non-stop load balancing products for which Progent offers consulting expertise include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP. For more information, visit Non-stop Load Balancing.

Fault Tolerant Internet Data Centers
Progent's Data Center engineers can help you select fault-tolerant data centers that match the specific needs of your company. Fault tolerant Internet Data Centers are especially attractive to small and mid-size businesses because of their affordability and convenience compared to taking a do-it-yourself approach. Trying to build an in-house data center that offers even a minimum degree of fault tolerance is financially prohibitive for typical small organizations. Progent can help you reap all the benefits of 24x7 data centers by offering a complete array of consulting and maintenance services. For details, visit Non-stop Colocation Solutions.

24x7 Inter-office Connectivity
Progent’s interoffice network infrastructure professionals can help organizations achieve non-stop interoffice connectivity solutions by means of fully redundant networks with automatic failover. Progent’s Cisco-certified CCIE engineers can plan and implement fault-tolerant Inter-office networks supported by fault tolerant EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offers affordable non-stop interoffice connectivity. To find out more, go to Failsafe Interoffice Connectivity.

High Availability Internet Access
Progent's Cisco-authorized IT consultants can help you design an affordable, high availability Internet connection solution that can achieve 24x7 Internet connectivity through a broad array of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to help you utilize the most advanced techniques for fault tolerant Internet connectivity to build a cost-effective, completely redundant Internet network with automatic failover and other features to create non-stop Internet access. For details, go to Non-stop Internet Connectivity Architecture.

Backup and Recovery Solutions Consulting Experts
Progent offers economical online access to IT engineers with expertise in a broad range of utilities and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and smartphones. Progent can provide consulting support for leading backup platforms including Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can help you to design, upgrade, or troubleshoot backup/restore solutions for a variety of environments such as on-premises, remote, cloud, or hybrid. For more information, visit Backup and Restore Solutions Consulting.

Microsoft System Center Data Protection Manager Backup and Recovery Consulting and Support Services
Progent's expert Microsoft SCDPM consultants can help you to create an effective workplace recovery strategy, design a cost-effective high-availability IT architecture, deploy a Microsoft System Center Data Protection Manager-based backup and restore system, thoroughly validate your system, educate your IT staff or local service providers how to maintain Microsoft System Center Data Protection Manager, or provide complete information technology outsourcing such as remote housing of virtual or physical SCDPM machines in Progent's secure data center facility. To read more, go to System Center Data Protection Manager Expertise.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to help your business to design, integrate, operate and troubleshoot a BDR solution based on Barracuda Backup. For details, go to Barracuda Backup and disaster recovery consultants.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup offers small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Azure Block Blob storage. Top features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular restore capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and for vCenter for managing large-scale environments, and support for Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to assist you to plan, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup. To find out more, go to Altaro VM Backup Consulting.

Consulting Services Double-Take Software for Data Backup
Double-Take offers a family of tools intended to deliver small businesses a variety of affordable alternatives for backing up and restoring vital applications including Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have extensive experience integrating Double-Take products into small company information networks to achieve an advanced level of availability and disaster recovery readiness at an affordable price. For more information, visit Consulting for Double-Take Solutions for Backup.

CRISC-Premier IT Risk Management
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify a consultant's skills to design, implement, and support IS control mechanisms to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to help your company to create and execute a business continuity or disaster recovery strategy that follows industry best practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines. For more information, see CRISC-Premier network risk mitigation specialists.

Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Certified Partner and offers specialized application expertise for a wide range of small business applications, Progent can help clients to find comprehensive IT solutions that maximize the business value of your network. As a Registered Partner with Cisco, Progent can provide the support of premier engineers and specialists with experience in designing, deploying and managing infrastructure environments built on Cisco products. The depth of Progent's IT know-how and Progent's sensitivity to the needs of small and midsize businesses make Progent the ideal resource for building and running an affordable, high-availability information system.

How You Can Get in Touch with Progent's Engineers for Fault Tolerant Computing Support
If you wish to contact Progent about technical assistance for high availability computing, call 1-800-993-9400 or refer to Contact Progent.