Additional Topics of Interest

Professional CRISC Risk and Information Systems Control
Emergency CRISC Certified Risk and Information Systems Control Auditor Consulting Services

Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management solution following leading practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and budgetary guidelines.

City Government Exchange Consultancy
Remote Technology Professional Local Government Exchange

Progent has a long background delivering a broad range of online IT support and emergency troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the industry's pioneers in providing expert online IT consulting and has delivered IT support to clients in every state. Remote support eliminates travel costs and resolves problems more quickly than on-premises service calls.

Contract Programming Firm Power Pivot
Award Winning SSIS Programming

Progent can provide remote and on premises consulting to help your organization with any facet of BI reporting ranging from debugging or modernizing applications to designing and implementing a comprehensive business intelligence solution. Progent's BI experts can assist your company to maintain your current BI system, help you to migrate databases and applications from a discontinued reporting product to a modern solution, and provide as-needed remote training to meet your individual requirements. Progent's management reporting consultants offer expertise in the leading business analytics reporting platforms including the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.

Offsite Workers Endpoint Management Computer Engineer
Remote Workforce Endpoint Management Remote Support

Progent can help small and mid-size organizations to configure efficient remote endpoint management and monitoring platforms for maintaining endpoint devices used by teleworkers.

Integration Teleworker Helpdesk
24x7 At Home Workforce Helpdesk Services Help and Support

Progent offers small and medium-size companies supplemental or fully outsourced Help Desk call center support services for teleworkers.

Microsoft SQL Consult
24/7/365 MS SQL Technology Consulting Services

Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid creation of a new generation of high-end programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.

Consult Internet Access
Comcast Business Class Cable Internet Specialists

Progent can provide the cost-effective support of online Internet connectivity experts to help your organization to evaluate or update your Internet services so your Internet connectivity solution meets your business needs. Support services available from Progent's engineers include assessment of your existing bandwidth use, vendor and plan comparison and ordering, network provisioning, and managing a seamless move to a different ISP and/or service arrangement. Network provisioning can include enhancing current routers and switches and configuring additional ones, setting up firewalls, and designing dependable Border Gateway Protocol architectures.

Online Support ProSight Infrastructure Monitoring
ProSight Remote Network Infrastructure Troubleshooting Support

ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to map out, monitor, reconfigure and troubleshoot their networking hardware like switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends notices when problems are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding devices that require important software patches, or isolating performance bottlenecks.

Network Engineer Co-managed Heldesk
Extended Support Desk Computer Consultants

Progent's Microsoft authorized Consultants provide several ways to help medium-size and large companies develop an efficient and productive internal Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process study and enhancement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help organizations analyze the numerous top level Help Desk software packages available and decide what products may be excessively expensive, lack key features, or align badly with your organization's business goals. Progent also provides short-term staffing for organizations who want to reinforce their in-house Help Desk staff for special tasks or to substitute for vacationing or incapacitated personnel.

CCNP Expert Certified Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration Professionals
Wi-Fi IP phone integration Integration Support

Progent's Cisco-certified wireless technology consulting experts can assist you to configure, administer, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

Case Study Operations Manager
Operations Manager Case Studies

Before Progent's Microsoft Operations Manager solution, system issues were approached reactively, after users complained about them. With the help of proactive, computer generated alerts and trend reports created by MOM, Progent is now able to anticipate server problems before they becomes serious enough to impact network uptime. Because of MOM, Progent can deal with incipient problems before customers know that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class reliability, security and productivity.

Infor SyteLine CloudSuite Training Consult
Infor SyteLine CloudSuite Document Management Professional

Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than 25 years of experience assisting manufacturing and distribution organizations to manage complicated supply chains and improve the efficiency of key business processes in order to bring products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP specialist with over 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite consulting that can range from occasional guidance to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.

System Center 2016 and SSRS Reporting Remote Support Services
24/7 System Center 2016 and NetApp Integration IT Consulting

Small to mid-sized businesses can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Certified IT support experts. With Progent's affordably priced network support programs, small businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small business networks world-class availability, security, and productivity.