Disaster Recovery/Business Continuity Support and Service for
Microsoft Windows Server 2016 Failover Clusters:
Planning, Deployment, Management and Troubleshooting
Additional Topics of Interest
MOM Case Studies
MOM Case Studies
Before Progent’s MOM-based solution, system problems were handled reactively, once users complained about them. With the benefit of proactive, automated warnings and trend analyses sent by MOM, Progent is now able to ward off server troubles before they becomes serious enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers are aware that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class reliability, safety and performance.
Support and Setup Catalyst Switching
Catalyst 3650 Switch Network Consultant
With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables organizations to realize all the benefits of bringing intelligent services to their networks. Cisco's switching technology makes it possible to deploy capabilities to make your network infrastructure sufficiently robust to accommodate real-time requirements, expandable to facilitate future growth, safe enough to protect confidential information, and capable of prioritizing and managing all traffic to optimize network performance. Progent's Cisco certified engineers can show you how to pick out and deploy Catalyst switches that make sense for your business. Also, Progent's CISM certified security consultants can help you create a comprehensive protection plan and configure Cisco Catalyst switches so they help support your security strategy. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Patch management services Specialist
Urgent iPhone patch management Consulting Services
Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like printers, infrastructure appliances like switches and wireless APs, and Internet-of-Things (IoT) devices such as alarms and health monitors.
Google GCP Cloud solutions Professionals
Google Cloud Linux Professionals
Progent can provide affordable online and on-premises consulting to help organizations of any size to migrate all or part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
CISSP Certified Security Supplemental Call Center Technical Consultant
Extended Support Desk Professional
Progent’s Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the leading shared PSA tool for managing end-user service requests, ticketing, ownership, status tracking, and reporting.
Consulting Services Microsoft SQL Server 2014
MCSE Expert Certified Online Help SQL Server
Progent’s Microsoft certified professionals can provide small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the speedy development of enterprise-class business programs that can give your company a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you migrate from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Mandriva Linux Consulting Services
Gentoo Linux Support and Setup
Progent's Linux consulting services provide small and mid-size businesses and developers help with administering and supporting Linux computers that run with Microsoft-powered networks. Progent offers your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient single consulting firm to help you build and manage a protected and reliable cross-platform network and communications solution that supports Linux and Microsoft interoperability by integrating MS Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Microsoft Hyper-V 3.0 Server Virtualization Specialist
Microsoft Hyper-V 3.0 Server Consolidation Technical Support Services
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas such as secure multitenancy, flexible network infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to reduce network costs and improve availability.
MetaFrame Technology Consulting Services
MetaFrame Consulting
Progent's Citrix-certified consultants can help you to plan, install, manage, and support a virtualized Windows application delivery and management solution built on XenApp. Progent's Cisco CCIE network engineers can help you enhance your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can help your organization to manage and maintain an off-site datacenter that features high uptime, advanced security, and rapid recovery.
Windows Server 2019 Windows Admin Center Integration Support
Windows Server 2019 Cybersecurity Remote Technical Support
Progent's certified Windows Server 2019 experts can help your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant enhancements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
24-Hour Configuration Multi-factor Authentication
Multi-factor Authentication Network Consulting
Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Android, and other personal devices.
IT Consultants Meraki
Meraki Wi-Fi AP Management Technology Consulting
Progent's Cisco-certified wireless networking experts can provide online and onsite consulting and troubleshooting services to assist you to plan, install, manage, optimize, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's experts can also help your organization to design and deploy hybrid environments that combine local and cloud-based resources and that deliver easy access, advanced protection, unified management, and consistent operation for all your wired and wireless endpoints.
SQL Server Analysis Services On-site Support
SQL Server 2012 AlwaysOn Availability Groups Outsourcing
Progent offers the support of Microsoft-certified engineers as well as seasoned software programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and data security consultants to assist your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and configure a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Linux Phone-based Technical Consultants
Consult Linux Remote
Progent offers national remote technical support and consulting services for businesses who run environments powered by versions of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support offers maximum return for your IT budget by protecting user productivity and limiting the time billed for network repair services. Sophisticated remote access tools and experienced technicians and engineers combine to enable Progent to solve most network problems without wasting time and expense by traveling to your location. In most of situations your network issues can be remediated by telephone or through a mix of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to assist with the most difficult system issues.
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24x7 HelpDesk Professional
Online Help Desk Support Services
The Helpdesk support delivery structure adopted by Progent's Technical Response Center offers small and midsize organizations an dependable alternative to reliance on independent consultants by offering extensive expertise accessible to multiple support groups, optional round-the-clock availability of emergency help, fast escalation to appropriate experts for solving the most complex issues, support consistency and reliability, quick follow-up enforced by veteran service managers, a choice of easy-to-use mechanisms for requesting support tasks, plus excellent process visibility made possible by trouble ticket tracking and accessible via a web portal.
Microsoft Proxy Server Online Consulting
Microsoft ISA Server Support and Help
Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing corporate security solutions for information systems with many locations, remote workers, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small business design and implement an installation of ISA Server 2004 that meets your information protection needs without limiting your productivity.
Small Business Computer Consultant Microsoft Windows
Microsoft Office System Install
Progent’s IT outsourcing packages offer affordable network support for small organizations. Whether it includes designing network infrastructure, creating an internal Help Desk or using an outside one, deploying an updated email system, monitoring your network, or building an on-line eCommerce solution, outsourcing your network engineering services can contain costs and eliminate uncertainties, allowing network support expenses to increase in a more moderate and controlled fashion than is feasible by building up a bulky, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a protected and highly available system architecture for your vital business software based on Windows including Office XP, Office 2003, and Office 2000.
ProSight VM Hosting Professionals
Consultancy Private Cloud Integration
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size organization's servers in an environment that gives the highest level of dependability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting and management services are based on mature virtualization platforms that allow small and midsize companies with multi- platform IT systems to economize significantly on the expense of capital investments, system support, and network administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Network Consultant Exchange Server
Microsoft Exchange 2013 Configuration
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and supporting messaging solutions for companies in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting services to make sure that your email environment features protection, high uptime, easy access for off-site and mobile users, efficient administrative tools, and seamless integration with telephony. Progent offers expertise and support services for Exchange 2016, Exchange 2013 Server, Exchange 2010, Microsoft Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 2K. Progent can also help small or medium businesses to migrate to Microsoft Exchange 2016 Server or MS Exchange 2013.
Microsoft LCS Server Instant Messaging Configuration
Engineers Microsoft Live Communications Server
Microsoft Office Communications Server provides IM and Real Presence as part of an extensible, world-class package featuring enhanced protection, seamless compatibility with additional Microsoft products, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from cost savings and improved operational efficiencies, enhanced individual productivity, and better intellectual property security with this easy-to-administer, fault-tolerant solution. Effective implementations of Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-certified consultants can deliver the skill needed to deliver all the benefits of Office Communications Server across your entire organization.
Mac unified messaging Outsourcing
macOS and Exchange IT Consultants
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with teammates who use Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to get and send email, search the GAL, copy addresses, sync up calendars, and invite people to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide customized onsite Entourage training.
Proxim Outsourcing
Wireless Link Computer Consulting
Progent’s wireless consultants can help small organizations plan, select, test, configure and maintain secure building-to-building wireless bridges that integrate transparently into your IT network while offering a degree of protection that matches or excels wired connections. Progent offers expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to select and deploy the wireless link technology that fit best with your company needs.
Cisco and Microsoft Certified Expert Computer Networking Connecticut
Top Quality Massachusetts Small Business IT Support Firms
Progent’s Technical Response Center (TRC) provides national extended hours remote help for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide after-hours phone help and remote secure computer connection to troubleshoot and resolve network problems quickly and affordably. The breadth of IT expertise represented by Progent's team of country-wide support engineers makes it possible to escalate even the most difficult problems to competent specialists as needed. For urgent issues, the TRC tries to respond to your request for support within one hour.
IT Consultant Colo
Sarbane Oxley Compliance Consultancy
For corporations with branches in California or any area covered by Progent's engineers, Progent's Microsoft-Premier network support experts and authorized Cisco system consultants can provide a range of network support services including project management, Sarbanes Oxley compliance, office relocations, corporate security, network design, on-site or remote branch office support, and troubleshooting for data center hosting environments. A Progent network architect can show you how to plan a multi-site network that makes smart use of co-location services and Internet data centers. Progent’s Microsoft Certified engineers can help large corporations design, deploy and maintain major rollouts of the latest releases of Microsoft products including Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent’s CCIE and Cisco Certified Network Professional experts can assist you to configure Cisco products for connection solutions that combine basic, high-performance, integrated, and wireless networking.
MySQL RDBMS Outsourced Programming
MySQL and Windows Engineer
Progent offers cost-effective online access to an Oracle MySQL administrator or software programmer and can help businesses of any size to integrate and manage MySQL in a robust network environment that offers advanced performance, expandability, and protection. Progent also has proven skill helping businesses migrate databases from an Oracle environment to MySQL.
Network Consulting Juniper Junos Management
Juniper Junos Security Tech Services
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft Online Technical Support System Center 2016 Migration
System Center 2016 Amazon AWS Integration Specialists
Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progent’s Microsoft Certified network consulting experts. With Progent's affordably priced IT service programs, small and midsize organizations can choose a basic Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small company information systems enterprise-class availability, protection, and performance.
Les Kent has a 35-year history of effective network integration, business management, marketing, and operations. He has demonstrated a knack for creating elegant IT solutions while working as a system architect, programmer, project manager, deployment expert, and troubleshooter for small companies, new ventures, and major enterprises.
Services ProSight ESP Ransomware Defense
ProSight ESP Behavior-based Antivirus Engineer
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge tools incorporated within a single agent managed from a unified console. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you demonstrate compliance with legal and industry data security standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware.
Telecommuting Network Consultants Contractor
From Home Job Microsoft Certified
Progent is seeking to find full-time, results-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco accredited system engineers with Cisco CCDP or CCIE certification; security professionals who have CISSP or CISM or comparable security credentials; and high-end network design consultants with a background in mobile solutions, wireless connectivity, service continuity, disaster recovery, data protection, and virtual servers. Progent also is hiring professionals who can work on Progent's team of help desk service technicians and remote support experts. Also, We are hiring talented administrators who can operate effectively in Progent's high-growth, virtual office culture.
ISA Server Support
ISA 2004 Server Remote Support
Progent's Microsoft-certified ISA Server consultants have long backgrounds configuring ISA Server-based security installations for information systems with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can assist your company in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without adversely restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Wireless LAN Network Consulting
Online Support Services Small Business Wireless
Progent’s wireless professionals can help small companies design, choose, evaluate, deploy and support protected building-to-building wireless bridges that integrate seamlessly into your existing network while offering a level of security that equals or exceeds wireline interfaces. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you select and deploy the wireless link technology that align best your company needs.
Windows and Linux Integration
Linux with Windows Professionals
If your company computer system mixes Linux technology with Windows, Progent can show you how to integrate your computers into a unified environment that permits all your OS platforms to coexist for easy administration, transparent information exchange, high dependability, enhanced performance, and strong protection. Progent's UNIX/Linux and MS Windows integration assistance services include IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical support and repair, on-site technical support, and Contact Center support.
Support and Help Windows, UNIX, Solaris
Troubleshooting Windows and Solaris
Progent's UNIX platform consulting services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you a convenient one-stop source to show you how to create and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Juniper J Series Firewall Protecting
Juniper J Series Router Consultants
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Apple macOS and Windows Specialist
Mac and Windows IT Services
Progent's service specialists in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless environments with full sharing and collaboration functionality. Enabling productive co-existence among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and experience with Apple Macintosh and Windows products. Progent's experience in Microsoft and Macintosh service makes it possible to provide expert assistance to businesses that depend on these technologies to keep their competitive edge. Progent's consultants can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Small Business Computer Network Specialist
Computer Services Small Business
Progent is a pioneer in economically providing enterprise-class IT help to small businesses. Progent's achievement in addressing the IT service needs of the chronically underserved small company sector is the combined result of major technical and process breakthroughs that have removed much of the traditional expenses out of managing network service, added unprecedented technical expertise into the IT service mechanism, and significantly accelerated the solution cycle.
Top Ranked application Testing Lab Technology Professional
NLB Test Lab Consultant
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, developing efficient migration procedures, assessing and tuning performance, planning or verifying disaster recovery strategies, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent clients without adequate internal resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping critical IT projects on schedule.
Solomon Integration
Reports MRP
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and accounting system packages to match your unique business needs. Progent’s Microsoft-certified support experts provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers custom e-Commerce consulting support for safe, company-wide information sharing plus integration with Customer Relationship Management programs.
Biggest Technology Consulting Services Automated Server Management
Remote Engineer Automated Server Monitoring
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates advanced remote monitoring and management techniques to keep your network operating efficiently by tracking the state of critical assets that drive your IT network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so all potential problems can be addressed before they can disrupt productivity.
Example Application Proxim Tsunami Wireless
Wireless Case Study
Progent delivered a wireless networking solution that enabled a school to improve productivity and avoid the ongoing expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is intended for interfacing remote sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless solution offered improved performance and dependability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it provided protection against outside interference.
Network Consulting Firm Microsoft 365 Migration
Word 2016 IT Service Provider
Progent's Microsoft Office and Microsoft 365 consultants can assist companies of any size to integrate Office desktop and Microsoft 365 applications including Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that offers quick return on investment and promotes improved business results. Progent can help your company to interface Office or Microsoft 365 applications with one another and with other core Microsoft technologies such as SharePoint, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to fix compatibility issues with different releases of Microsoft Office desktop and offers live online instruction to individual users or groups.
Cisco Certified CCIE Tech Services
Cisco Security Support services
Progent's Cisco-certified CCIE network infrastructure consultants can assist your business to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software support.
Operations Manager Specialists
Best Remote Troubleshooting Comprehensive Event Management
Mid-sized companies can enjoy all the advantages of Microsoft Operations Manager and have quick availability of Progent’s Microsoft and Cisco Premier Certified network consulting professionals. With Progent's affordably priced IT support programs, medium-size businesses can choose a simple co-sourcing service program built around System Center Operations Manager 2007 with network monitoring, automated alerts, in-depth reporting, Help Desk Call Center, and online service. For companies with mission-critical applications who need high availability networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to provide medium-size business information systems world-class availability, protection and productivity.
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