Additional Topics of Interest
CISA Certified Security Expert Tech Support Outsource for Arizona
Progentís Technical Response Center offers nationwide extended hours remote assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers provide after-hours phone support and remote secure network connection to isolate and resolve technical problems rapidly and economically. The breadth of technical expertise available from Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult problems to competent specialists as needed. For critical problems, the TRC tries to answer your request for service within one hour.
Fault Tolerant Inter-office Network Engineer
Progentís high availability inter-site connectivity and 24x7 system infrastructure consultants can help small businesses achieve zero-downtime Interoffice connectivity via fully redundant system architectures with automatic failover. Progentís CCIE engineers can plan and implement ultra-reliable Inter-office connections based on zero-downtime EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over offers affordable non-stop interoffice networking.
Professional for Mac Phone-based
Progent offers national remote technical support and troubleshooting services for companies that operate macOS and OS X environments or whose IT systems include a mix of Mac and Microsoft Windows products. Progent's experts can provide macOS and OS X users a variety of services such as desktop assistance, upgrading to the most recent version of macOS from legacy versions of macOS or OS X, plus expertise with Mac application software. Progent can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online IT help provides maximum return for your information technology budget by protecting client productivity and limiting the time charged for computer repair services. Sophisticated online support tools and experienced service specialists and consultants combine to enable Progent to handle most IT problems without wasting time and money by traveling to your location. In the vast majority of situations your IT problems can be remediated by telephone or through a combination of telephone support and online network analysis. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP certified security specialists to help you with the most challenging network problems.
Consultants for CISM Security Management
Progent offers the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the basic capabilities and global standards of skill that information security managers are expected to learn. It gives executive management the confidence that those who have earned their CISM credential possess the background and capability to deliver efficient security administration and support services.
Monitoring and Reporting Integration
Progent provides a variety of IT service bundles for small companies. These IT outsourcing and server monitoring solutions are built around the proactive problem solving abilities of Microsoft System Center Operations Manager, a next-generation network and system support software platform that tracks the availability, throughput, and security of your network and isolates incipient problems before they can bring down your network. With Progent's economically priced network service packages, small businesses can select a simple co-sourcing service program built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package.
Consulting Services for CISA Certified Auditor
The Certified Information Systems Auditor accreditation is a recognized qualification that indicates expertise in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo a comprehensive test administered by the ISACA international professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional able to help businesses in the areas of IS audit process, IT governance, network assets and infrastructure lifecycle, information technology service delivery, safeguarding of data assets, and business continuity planning.
Windows 10 OneDrive Online Help
Progent's Windows consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and on-premises assessment and upgrade services for Windows 10 provided by Progent include Return on Investment analysis, project coordination, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter connectivity, security and compliance, automated provisioning and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing consulting support.
ProSight Managed Cloud Backup Services Online Technical Support
ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital data, applications and VMs that have become lost or damaged as a result of component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver advanced support to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, when necessary, can assist you to recover your business-critical information.
Cisco ASA Configuration Consultant
Progent's Cisco-certified CCIE network engineers can help your company to manage your legacy PIX or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, tune, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
SSRS Programming Firms
Progent offers remote and on premises consulting to help your organization with any phase of business intelligence (BI) reporting ranging from troubleshooting or modernizing reports to planning and implementing an advanced business intelligence environment. Progent's BI consultants can help your company to maintain your existing BI system, help you to upgrade reports from a legacy reporting platform to a modern one, and deliver custom online mentoring to meet your specific needs. Progentís management reporting professionals can provide expertise in the leading BI reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Designer.
Microsoft Partner Computer Support Consultants
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest customer satisfaction and enjoy the tightest working relationship with Microsoft. The understanding, skills, and commitment needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your business better technical solutions for your IT system.
Exchange Server 2003 Upgrade Consultant
Progent's Microsoft-certified consultants provide computer support and IT consulting services for Exchange 2003 Server, Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's migration, configuration, management, and support expertise for Microsoft Exchange Server include planning, installation, project management, onsite and remote technical support, Help Desk outsourcing, certified security consulting, and comprehensive IT outsourcing.
Consultant Services for NetApp FlexPod
Progent offers enterprise clients the help of a NetApp-certified consultant for remote or on-premises expertise for NetApp's entire portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN storage deployments quickly and affordably based on best practices.
Cisco Firewalls Specialist
Progent's Cisco CCIE-certified network infrastructure experts can help you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.