GIAC was founded in 1999 to certify the knowledge of network security professionals. GIAC accreditations are recognized by companies and government organizations all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer expertise with all of the security services addressed within GIAC certification such as auditing infrastructure vulnerability, incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
MS Communications Server provides IM and Real Presence as part of an extensible, world-class solution offering enhanced security, seamless compatibility with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved operational efficiencies, enhanced worker productivity, and stronger IP security with this simple-to-manage, fault-tolerant IM platform. Effective implementations of Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-authorized consultants can provide the skill necessary to deliver all the advantages of Office Communications Server throughout your whole organization.
Progent's certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with multiple sites, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can help your small business in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without overly limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.
Progent can assist companies of any size to move any part of their computing infrastructure to Microsoft Azure. This can simplify IT management and lower hardware expense. Azure includes a wealth of public cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and network infrastructure and ensure you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android smartphones and tablets.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can save as much as half of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you’re planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it.
Progent's certified Forefront TMG and ISA Server 2006 experts can assist you to design, deploy, and manage an implementation of TMG 2010 or ISA Server 2006 on your information system that provides the firewall security, performance and ease-of-use that your business needs.
NetDocuments (NetDocs) is a leading cloud-based document management system designed for legal workflows. Progent offers remote guidance from NetDocuments experts to assist your law firm to plan, deploy, administer, optimize, or troubleshoot a document management system (DMS) solution based on NetDocuments.
Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and delivers important innovations plus a revamped structure. These enhancements favorably impact key facets of IT including manageability, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Exchange Server 2013, design an efficient validation and rollout strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management for Microsoft Exchange Server 2013.
The Certified Information Systems Auditor (CISA) credential is a prestigious achievement that signifies mastery in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that consultants undergo a comprehensive test administered by the ISACA professional group. Progent offers the services of a CISA-Certified Cybersecurity audit consultant trained to assist businesses in the fields of information systems audit services, IT governance, systems and infrastructure ROI, IT service delivery, safeguarding of data assets, and business continuity planning.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical online and onsite expertise, application development, and debugging services for businesses of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud infrastructure into a cohesive information management system.
If you are a network consultant with system support experience, teaming with Progent and working for our customers will enhance your abilities through collaboration with Progent's team of motivated, world-class consulting experts. Progent's commitment to offering network expertise and computer help to small businesses will give you the opportunity to consult closely with business leaders and add tangibly to the success of exciting companies. Also, Our virtual office network provides state-of-the-art technology for off-site support and wireless connectivity to help you to come up with fast fixes when you troubleshoot business-critical issues.
Progent’s computer outsourcing services for small companies feature designing Server 2003, .NET, and BackOffice systems, managing upgrades to XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-premises repair, resolving chronic integration issues, and creating a company-wide security strategy. Progent can help you maximize network reliability and throughput via zero-downtime configuration, redundant network topology, and proactive network monitoring. Progent also offers project management assistance for major migrations and can assist with requirements definition, product identification, bill of materials development, vendor qualification, procurement coordination, and full documentation. Progent’s IT outsourcing help also includes education for office productivity software such as Microsoft Office.
Key features of Microsoft Dynamics GP software include a modular design that lets you buy just the functionality you need, a standards-based foundation built on Microsoft technologies to safeguard your investment and provide a highly integrated environment, advanced reporting capabilities that permit you to track all activities, income and expenses and sales patterns, integration with Microsoft Office to speed access to business data, the capability to integrate information from virtually any database or workstation software into Microsoft GP/Great Plains, plus an open architecture that makes it possible to develop specialized programs. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide expert GP support professionals to show you how to convert the powerful features of Dynamics GP/Great Plains business accounting software into a productive business solution.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for law practices. Progent offers remote guidance from NetDocuments consultants who can help your law firm to plan, configure, administer, optimize, or debug a document management system environment powered by NetDocs.
Progent's Microsoft-authorized experts can show you how to evaluate the business justification for deploying SharePoint 2007, consult with you on the most appropriate edition of Microsoft SharePoint for your application, provide setup and integration services, help you to install MS SQL Server as a supporting database, optimize your network integrity, integrate your standard and custom application software to work with Microsoft SharePoint Server 2007, design a company-wide security strategy that includes portal solutions, and provide maintenance and Help Desk support.
Progent's SonicWall firewall experts can help you deploy, manage, and update SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and build security into your business practices.
Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include unified management of advanced security features such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's cloud-based services to build and centrally manage IT ecosystems that include branch offices, data centers, private clouds and public clouds.
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, migration assistance, and one-on-one or group webinar training classes tailored to meet your particular needs. Progent's experts also can show you how to build and support a protected, robust network infrastructure to run your ERP, MRP and accounting solutions.
Progent’s wireless consultants can help small companies plan, choose, evaluate, deploy and support secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of security that equals or exceeds wired interfaces. Progent offers expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to identify and install the wireless link technology that fit best with your company needs.
Our Experts Group provides consulting in important fields such as Macintosh integration and programs; Support for Linux, UNIX-based, and Sun environments; MRP, Enterprise Resource Planning, or CRM customization; Line-of-business and vertical program support; Chief Information Officer, management information analyst, and project management outsourcing; Special applications development and deployment; Web, eCommerce, Electronic Data Interchange, and customer information portal design and integration; Database support and efficiency help; Management intelligence expertise; and Telecommunications architecture consulting.
Progent's UNIX family support services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you a convenient one-stop source to show you how to create and manage a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Mandrake.
Progent’s Microsoft certified professionals can provide small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that enables the rapid creation of enterprise-class business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the firewall. In addition to offering consulting, maintenance and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your IT system. Progent can also help you migrate from older versions of Microsoft SQL Server to SQL Server 2005.
Progent’s Technical Response Center (TRC) provides national extended hours remote troubleshooting for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide after-hours telephone support and online direct network access to isolate and resolve network problems quickly and economically. The breadth of IT experience represented by Progent's staff of nationwide support professionals makes it possible to escalate even the most difficult problems to appropriate experts as needed. For critical issues, the TRC endeavors to respond to your call for support in less than one hour.
Progent's webinar training classes offer small companies the cost savings, convenience, and versatility of web-based learning plus the proven training methods of experienced teachers who use sophisticated technology to reproduce real-time, participatory learning environments. Progent offers online education for popular desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, Access, and Visio: MS Dynamics business accounting and management reporting solutions such as Microsoft Dynamics GP; plus other popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Cisco-certified SIP integration experts can help your business to design, integrate, maintain, debug and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer cost-effective online or on-premises expertise to assist you to migrate efficiently to an advanced unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.
Progent can help businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; design, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help your company to migrate from a legacy version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to enhance and repair your current SCVMM 2012 environment to make sure you get maximum business value.
Progent can provide the part-time or temporary services of a seasoned CIO who can offer a broad perspective to help your company pick and maintain IT technology appropriate for your current needs and that can serve as a firm basis for your future growth. Progent's part-time or temporary CIO services provide economic leverage to organizations trying to maximize the benefits from their network expenditures but who are without the budget or unwilling to take on another executive-level position to their full-time staff. Because Progent is vendor-neutral, with a large staff of consultants certified to maintain all major OS platforms and networking technologies plus a broad range and business software, Progent is in a unique situation to provide objective recommendations as well as advanced technical help for building and maintaining information solutions that fit the special needs of your organization.
Progent can provide affordable online consulting to help companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security.
Cisco has developed an extensive product line of routers that includes appliances designed to provide the security, performance, and availability demanded by customers ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to build a reliable infrastructure for your IT system and to make it easy to expand as you add new users, open new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers based on the Cisco IOS platform, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad range of online support services to assist you to plan, develop, pilot test, install, administer, and troubleshoot business applications powered by any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to migrate your current Excel applications to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and resolve compatibility problems between various releases of Excel. Progent offers on-demand help to clients looking for a fast fix to a specific problem related to Excel and Progent can also provide full project management services for upgrading or developing mission-critical application software based on Excel. Progent's affordable webinar training for Office Excel can be customized to meet the needs of individuals or groups.
Progent's Microsoft-certified professionals have more than a decade of experience providing messaging support for companies ranging from small businesses to global enterprises. Progent provides affordable support for all editions of Exchange Server to strengthen email and virus security, design fault tolerant email environments, and implement off-site and mobile email connectivity. Progent’s Exchange consulting services can help you in planning and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange 2016 Server. In addition offers support for Windows 8, Windows 7, and Windows XP clients using Outlook and can show you how to configure Outlook Web App (OWA) for popular browsers. For e-mail virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard email filtering and encryption.
Progent offers affordable remote and on-premises support to assist companies to move any part of their critical IT resources to Google Cloud Platform services. This can save time and equipment costs and enable the use of Google's state-of-the-art machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing and service organizations to simplify supply chains and streamline key processes to bring products to market quickly and meet customer commitments dependably. Progent can provide the skills of an ERP specialist with more than 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises consulting that spans from occasional guidance to end-to-end solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Progent has extensive experience providing a broad range of remote IT support and emergency repair services to local governments and schools across the United States. Progent is one of the pioneers in delivering expert remote IT consulting and has delivered IT support to clients in every state. Remote support eliminates travel costs and resolves problems more quickly than onsite support.
Windows Server 2016 upgrade Online Support Services
Progent's network consultants can help you evaluate the possible benefits of Hyper-V-powered server virtualization for your company, conduct test implementations to verify Hyper-V's operation with your line-of-business software, assess your network infrastructure for smooth operation with virtual server solutions, help you in upgrading to Microsoft Windows Server 2008 and configuring Hyper-V, educate your IT staff to monitor and manage Hyper-V, provide world-class consulting support for improving the protection of your virtual servers, design and test business continuity procedures that maximize system uptime, and provide continuing consulting and maintenance including affordable online troubleshooting and turn-key Help Desk services.
For large businesses, Progent can leverage in-house IT groups by providing world-class background in deploying key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the nationwide or global enterprise with branch offices, Progent can perform as a transparent nearby extension of corporate IT management. Progent’s enterprise support services include corporate-wide security, remote branch office support, network design, Sarbanes Oxley compliance, project management, and top-level support for multiple location office environments based on Enterprise Windows. Progent can offer on-site consultants and specialists to assist with a campus move or branch move, or a system architect to assist with building or using an Internet Data Center or Hosting Facility.
Cisco's Catalyst family of wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of wireless access points, tuning wireless throughput by reducing the impact of RF congestion, improving wireless uptime with fast failover, and hardening security by detecting threats and analyzing traffic content according to user type and locale. Progent can assist you to configure Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's latest Wi-Fi controller technology.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over a quarter century of experience helping manufacturing and distribution organizations to simplify supply chains and streamline critical business processes in order to bring products to market fast and meet customer schedules dependably. Progent can provide the expertise of an ERP specialist with more than two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that spans from occasional advice to end-to-end solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, customization, CPQ, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and database administration.