Progent's Microsoft-certified consultants can help organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist you to upgrade from an earlier version of SCVMM or from a third-party management system, and Progent can show you how you to optimize and troubleshoot your existing SCVMM environment so you realize the highest possible business value.
Progent can provide the services of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management (ERM) strategy based on leading practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.
Progent’s Microsoft certified experts offer a variety of support services for Dynamics GP. Dynamics GP is a financial and business analysis package based, like all Microsoft accounting tools, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP provides a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and integrate, and with its modular design you can purchase only the capability you currently need, with the ability to expand users and enlarge functionality in the future. Progent’s Microsoft Dynamics GP consulting experts can help you deploy, customize and administer the latest version of Dynamics GP or upgrade efficiently from an older edition.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting to help organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Small to middle size businesses can now get all the benefits of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco certified IT consulting experts. With Progent's affordably priced IT support packages, mid-size organizations can select a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide small and midsize company networks enterprise-class availability, security and performance.
Progent's engineers can deliver a variety of technical services to assist organizations of all sizes to install, manage, and troubleshoot networks that incorporate workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help set up test environments to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment projects following leading practices.
Progent's Microsoft-certified Windows Server 2003 engineers can provide network support and IT consulting for the complete line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 migration, configuration, administration, and maintenance offerings include network design, installation, project management, in-person and remote technical support and troubleshooting, Help Desk services, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent’s Microsoft-certified consultants can provide companies of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that uses web-based technology for intelligently connecting people, groups and data. Microsoft SharePoint Server offers a common location for your employees or clients to access, organize, share and manipulate useful data, files, and software and to interact with one another. Microsoft SharePoint allows faster and better decisions, more effective access across teams and more economical business practices. Windows SharePoint Services connect employees, clients, workgroups and projects with the data they’ve created in a manner that makes data easy to find, download and re-use. Progent's certified SharePoint experts can assist you to maintain your current SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.
Progent's Linux support experts provide small companies and software developers help with administering and maintaining Linux computers that run with Microsoft-based technology. Progent can give your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with an easy one-stop source to help you build and maintain a protected and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating Windows with leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's temporary IT staffing services enable businesses to meet sudden increases in demand for network support personnel without dealing with the costs and delays associated with identifying and recruiting reliable technical workers and without increasing your full-time head count.
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and repair a system-wide move to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the key 32-bit applications which you intend to keep plus the new 64-bit versions of software you plan to install.
Stealth penetration testing is a key component of any comprehensive IT system security strategy. Progent’s security experts can run thorough intrusion tests without the knowledge of your company's internal network support resources. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion incident alerts and event log analysis are correctly configured and consistently observed.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist your organization to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
For medium-size businesses looking for IT consulting services, Progent offers an array of alternatives including on-site service, remote assistance, phone-based Call Center, round-the-clock support with remote network monitoring, emergency staffing, business relocation services, software development, and expert consulting. For midsize companies in California or other regions covered by Progent's onsite consultants, Progent provides expert onsite support for solving network issues rapidly and affordably.
Progent's Check Point firewall consultants can help you plan, integrate, and administer firewall environments that rely on Check Point Software NGFW security gateways and Check Point's subscription-based security services. Progent can also assist you support legacy Check Point firewalls or upgrade smoothly to Check Point's modern security gateways.
Microsoft SQL Server 2014 incorporates major improvements in key areas such as performance, uptime, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates transparently with all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services such as system design, deployment, administration, remediation, and application development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.
Progent's consultants offer Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and custom education. Progent can help businesses to migrate to macOS from OS X or earlier versions of Apple OS X and Progent can offer help with Apple Mac applications. Progent can also assist your business with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For business networks based solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, configuring and supporting a network environment that is available, secure, efficient and aligned with your company's objectives.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed services. Unlike some freelance consultants or small service firms who provide minimal documentation or details of services performed, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation sent by each staff member to each client. The discipline of documenting and organizing support records allows more efficient service and avoids a slew of typical problems such as when a support customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Windows Server 2016 Hybrid Solutions Consulting Services
Progent imposes no minimum fee and asks no retainer for support services provided during regular business hours. Progent's one-minute granularity avoids large bills for fast solutions so you will not be tempted to allow less critical problems to stay unaddressed.
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Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, acts as the heart of Cisco's communications and collaboration platform. Cisco Unified CM and Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating closely with applications like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified network consultants offer efficient and budget-friendly remote and on-premises expertise to help organizations of any size to build and administer Unified CM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver maximum business value. Progent can help with any facet of Unified Communications Manager setup and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Cisco's Small Business series of wireless access points are Linux-based devices designed as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified wireless infrastructure experts can provide online or onsite integration and troubleshooting services to help your organization to plan, implement, update, tune, administer and debug Cisco Small Business Wi-Fi access point deployments of any scale or topology.
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft certified network support experts. With Progent's affordably priced IT service packages, mid-size organizations can choose a basic co-sourcing package based on System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small business networks enterprise-class availability, security and performance.
Progent's expert consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, simplifies ongoing support requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the background to complete your project quickly and affordably. Progent's Exchange 2007 support, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server that are best aligned to your business goals.
Progent's Meraki wireless access point experts provide remote and on-premises support to assist businesses of any size to plan, install, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive ecosystem that provides the same connectivity, responsiveness, security, ease of management and uptime for wired and Wi-Fi users regardless of their location or computing device.
Windows Server 2016 Storage Spaces Direct Network Consulting
Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 calls for a network support expert with hands-on experience designing and building seamless, comprehensive business technology solutions. Progent's Microsoft Small Business Server consultants have an average of over 10 years of experience supporting computer networks built on Microsoft products. This background ensures you results in installing, administering, and maintaining IT solutions that include the SBS Server suite of servers and applications.
Progent’s expert programmers, database architects, and project management consultants can assist enterprise clients to carry out development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for advanced planning and program co-ordination or Progent can assist clients plug expertise gaps by offering relational database designers and software programmers experienced in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to incorporate SharePoint with other data sources like SQL Server and Office Excel to build data-driven intranets and portal sites. Progent also offers expertise with web development tools and can assist clients to build, enhance, repair, or migrate web-based applications to utilize the most current web technology.
Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants can provide online and on-premises assistance to help your organization build and administer a Cisco Wi-Fi IP phone deployment by providing integration services that range from troubleshooting the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Windows Server 2016 Hybrid Solutions On-site Technical Support
Progent's experienced ransomware recovery experts can assist you to restore an IT network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small company's servers in an environment that gives the highest level of dependability and expandability and is also easy to move to any data center. ProSight Virtual Hosting options are built upon proven virtualization architectures that allow small businesses with multi- platform IT systems to save significantly on the costs of capital investments, system support, and network management while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Progent can provide the cost-effective services of remote Internet connectivity consultants to assist your organization to assess or update your Internet services so your Internet access solution matches your business needs. Support services available from Progent include assessment of your existing bandwidth utilization, vendor and plan comparison and selection, network provisioning, and managing a seamless move to a different ISP and/or service arrangement. Network provisioning can include optimizing existing routers and deploying new ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and update SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end network protection plan and design security into your corporate operations.
Progent can provide cost-effective remote consulting to help you to plan, deploy, and fix any facet of your iPhone and Windows integration solution and is available for short-term jobs to help you get past specific technical bottlenecks or major engagements to help you complete large-scale projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, secure and scalable infrastructure that aligns with your mode of computing. Progent can also provide online or on-premises training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that optimizes the business value of your IT system.
Progent has two decades of experience assisting small and mid-size organizations to design, install, optimize, manage, and troubleshoot computer networks that incorporate telecommuters.
Progent provides the services of Microsoft and Cisco-Certified IT support experts to offer clients affordable ways to help organizations maximize the benefits of Microsoft and Cisco products. For networks that range from small offices to nationwide enterprises, Progent's expert consultants can assist you to improve your information system's e-mail infrastructure, security, availability, throughput, and system management.
Cisco's Catalyst family of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi APs, tuning wireless performance by reducing the impact of radio frequency congestion, improving wireless uptime with fast auto-failover, and strengthening data security by identifying cyber threats and analyzing traffic content based on user class and locale. Progent can assist you to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller technology.
Progent's Cisco-certified CCIE network infrastructure experts can assist you to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software support.
Cisco's security and remote access solutions for small to medium sized businesses represent a complete range of easy-to-administer security hardware and software to help you safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes experienced engineers with Cisco's CCIE and CCNP certifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your corporate goals.
Progent’s Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution based on the top shared professional services automation platform for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
Progent's Microsoft and Cisco certified experts provide three ways to help mid-size and large businesses create a cost-effective and successful internal Network Support Help Desk. Progent's consulting services include ROI analysis, process analysis and improvement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help companies sift through the various top level Help Desk software packages on the market and decide what products may be excessively expensive, lack key features, or align poorly with your company's corporate culture. Progent also provides temporary staffing for companies who need to reinforce their internal Help Desk team for special projects or to substitute for absent or incapacitated workers.
Progent's Solaris family support experts provide small and mid-size companies and software developers help with administering and supporting Sun Solaris systems that run with Microsoft-powered technology. Progent can give your organization access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad array of experience offers you a convenient single source to show you how to create and manage a secure and reliable cross-platform network and communications infrastructure that supports Sun Solaris and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent can show you how to prepare and execute an efficient migration to Microsoft Dynamics GP/Great Plains so that you retain your data, strengthen your security, modernize your management reporting, take full advantage of Microsoft Office integration, and reduce business disruption by creating and following a smart migration plan. Progent can also help train new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports help, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce custom business software and eCommerce solutions that work transparently with Dynamics GP.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can help you to design and administer cost-effective environments that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid architectures that utilize on-premises resources along with public cloud services. To help you to incorporate public clouds with networks, Progent can provide a range of cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience delivering advanced consulting services remotely, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup processes and enables fast recovery of critical files, applications and virtual machines that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your critical information.
E-Mail Guard represents a comprehensive service for defending against spam and virus attacks. E-Mail Guard addresses the protection and management of corporate email by providing constantly improved spam and virus filtering, policy management, content filtering, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and reporting tools plus outbound email testing to let you repair your e-mail system and define and enforce corporate email policy.
For advanced project management assistance, Progent offers access to veteran IT professionals with decades of experience in IT management, application development, and business process design for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to assist enterprise clients adhere to best practices to make sure development or deployment projects are successfully completed on schedule and on budget.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.