Additional Topics of Interest

MOM Case Studies
MOM Case Studies

Before Progent’s MOM-based solution, system problems were handled reactively, once users complained about them. With the benefit of proactive, automated warnings and trend analyses sent by MOM, Progent is now able to ward off server troubles before they becomes serious enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers are aware that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class reliability, safety and performance.

Support and Setup Catalyst Switching
Catalyst 3650 Switch Network Consultant

With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables organizations to realize all the benefits of bringing intelligent services to their networks. Cisco's switching technology makes it possible to deploy capabilities to make your network infrastructure sufficiently robust to accommodate real-time requirements, expandable to facilitate future growth, safe enough to protect confidential information, and capable of prioritizing and managing all traffic to optimize network performance. Progent's Cisco certified engineers can show you how to pick out and deploy Catalyst switches that make sense for your business. Also, Progent's CISM certified security consultants can help you create a comprehensive protection plan and configure Cisco Catalyst switches so they help support your security strategy. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.

Patch management services Specialist
Urgent iPhone patch management Consulting Services

Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like printers, infrastructure appliances like switches and wireless APs, and Internet-of-Things (IoT) devices such as alarms and health monitors.

Google GCP Cloud solutions Professionals
Google Cloud Linux Professionals

Progent can provide affordable online and on-premises consulting to help organizations of any size to migrate all or part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.

CISSP Certified Security Supplemental Call Center Technical Consultant
Extended Support Desk Professional

Progent’s Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the leading shared PSA tool for managing end-user service requests, ticketing, ownership, status tracking, and reporting.

Consulting Services Microsoft SQL Server 2014
MCSE Expert Certified Online Help SQL Server

Progent’s Microsoft certified professionals can provide small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the speedy development of enterprise-class business programs that can give your company a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you migrate from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.

Mandriva Linux Consulting Services
Gentoo Linux Support and Setup

Progent's Linux consulting services provide small and mid-size businesses and developers help with administering and supporting Linux computers that run with Microsoft-powered networks. Progent offers your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient single consulting firm to help you build and manage a protected and reliable cross-platform network and communications solution that supports Linux and Microsoft interoperability by integrating MS Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

Microsoft Hyper-V 3.0 Server Virtualization Specialist
Microsoft Hyper-V 3.0 Server Consolidation Technical Support Services

Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas such as secure multitenancy, flexible network infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to reduce network costs and improve availability.

MetaFrame Technology Consulting Services
MetaFrame Consulting

Progent's Citrix-certified consultants can help you to plan, install, manage, and support a virtualized Windows application delivery and management solution built on XenApp. Progent's Cisco CCIE network engineers can help you enhance your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can help your organization to manage and maintain an off-site datacenter that features high uptime, advanced security, and rapid recovery.

Windows Server 2019 Windows Admin Center Integration Support
Windows Server 2019 Cybersecurity Remote Technical Support

Progent's certified Windows Server 2019 experts can help your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant enhancements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.

24-Hour Configuration Multi-factor Authentication
Multi-factor Authentication Network Consulting

Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Android, and other personal devices.

IT Consultants Meraki
Meraki Wi-Fi AP Management Technology Consulting

Progent's Cisco-certified wireless networking experts can provide online and onsite consulting and troubleshooting services to assist you to plan, install, manage, optimize, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's experts can also help your organization to design and deploy hybrid environments that combine local and cloud-based resources and that deliver easy access, advanced protection, unified management, and consistent operation for all your wired and wireless endpoints.

SQL Server Analysis Services On-site Support
SQL Server 2012 AlwaysOn Availability Groups Outsourcing

Progent offers the support of Microsoft-certified engineers as well as seasoned software programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and data security consultants to assist your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and configure a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.

Linux Phone-based Technical Consultants
Consult Linux Remote

Progent offers national remote technical support and consulting services for businesses who run environments powered by versions of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support offers maximum return for your IT budget by protecting user productivity and limiting the time billed for network repair services. Sophisticated remote access tools and experienced technicians and engineers combine to enable Progent to solve most network problems without wasting time and expense by traveling to your location. In most of situations your network issues can be remediated by telephone or through a mix of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to assist with the most difficult system issues.