For enterprise project management assistance, Progent offers the services of veteran IT professionals with decades of experience in technology management, program development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management skills to assist enterprise clients follow best practices to ensure that strategic projects are completed on time and within budget.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and support a configuration of Forefront Threat Management Server or ISA Server 2006 on your network that delivers the firewall protection, speed and manageability that your company requires.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent can provide cost-effective remote consulting to help companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's servers in a solution that delivers the maximum level of dependability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting services are built on mature virtualization platforms that allow small companies with multi- platform IT systems to save significantly on the costs of capital investments, system maintenance, and IT management while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older device management solution or assist you to enhance your current SCCM 2012 environment to support your changing business requirements. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM by providing expertise with related Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Remote continuous monitoring, automated alarms, and periodic reports are crucial to preserving the health of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can afford a degree of network stability that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as low-cost service packages created to assist you to identify and resolve a most IT network problems before they get big enough to hurt productivity.
Progent provides high availability load balancing consulting covering system load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery products such as F5 Networks 3DNS. fault tolerant load balancing providers for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
Progent can assist small and mid-size organizations to deploy collaborative software to make it easy for their at-home workers to benefit from productive interaction with fellow workers and other stakeholders.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Email Guard from Postini provides continually updated spam and virus filtering, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and support firm. If your business is too small to purchase for a regular Postini license, you can still have the use of Postini’s Perimeter Management technology through Progent’s E-Mail Guard spam filtering and virus defense service program. Progent’s certified email protection consultants can help you create an email safety strategy that includes antispam and virus defense products and policies.
Progent's Microsoft-certified ISA Server consultants have long backgrounds developing ISA Server-based security installations for IT networks with many offices, remote users, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your company in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's certified SQL Server 2019 consultants can assist you to assess the advantages for migrating to SQL Server 2019 and can deliver rapid online or on-premises contact with experts in solution planning and deployment, application development, SQL Server management, and cybersecurity.
Progent's webinar training classes provide small businesses the cost savings, convenience, and flexibility of online learning plus the effective pedagogic techniques of expert teachers who utilize sophisticated collaboration software to emulate live, participatory learning environments. Progent offers online education for key desktop software including elements of Microsoft Office such as Office Excel, Word, PowerPoint, and Visio: MS Dynamics business accounting and management products including MS Dynamics GP; plus additional popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Cisco Cisco Unified Communications Manager (CUCM), formerly branded CallManager, functions as the center of Cisco's communications and collaboration solution. CUCM and Unified Communications Manager Express offer a borderless IP-PBX by integrating closely with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's CCIE-certified network consultants can deliver efficient and affordable online and on-premises expertise to assist organizations of any size to build and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that deliver maximum business value. Progent can help with any aspect of CUCM support and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewalls to create a modern cybersecurity environment that spans your data center and cloud-based assets and protects any user at any location with any endpoint device.
If your business computer system mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can assist you to integrate your servers into a cohesive environment that permits all your operating systems to run side by side for simple administration, transparent information exchange, high dependability, superior throughput, and tight protection. Progent's UNIX and Windows integration support offerings include network architecture configuration and support, consulting for Windows services for UNIX, online network monitoring and management, remote technical help and repair, in-person technical support, and Contact Center services.
Progent's Network Help Desk Outsourcing Support Services for PC desktop support are designed specifically for small businesses who need fast access to a Help Desk Call Center with professional telephone support and effective escalation options but who have to operate within a restricted network support budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Secure Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you’re planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
Progent's ProSight Virtual Hosting offers proven virtual server architecture, a state-of-the-art data center facility, and the support services of Progent's Microsoft-certified engineering team to provide small companies with a complete information technology outsourcing solution that enhances network availability and protection, reduces management distraction, and saves money. With Private Cloud Hosting, a smaller company can have all of its operating system platforms and critical application servers supported within a safe and reliable facility on a fast, non-stop virtual server set up and maintained by Progent's network service experts.
Progent's Linux consulting experts provide small companies and developers help with managing and supporting Linux systems that operate with Microsoft-powered networks. Progent can give your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient single consulting firm to help you create and maintain a protected and robust cross-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent can assist businesses of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware investments. Azure includes a wealth of cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud networking models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and resources and ensure that you avoid the common errors small companies make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and also to integrate iPhones and iPads and Android handhelds.
Progent's pricing model is to bill for phone support and on-site visits by the minute. As a result, you are billed exclusively for delivered support. Progent does not demand a higher rate for off-hours or urgent support, and within California or in areas where Progent provides on-premises service, Progent does not charge for travel except for urgent support where on-site time is less than four hours. Also, Progent applies no service activation fee and requires no monthly commitment for support services delivered during normal working hours. Many service organizations demand substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity eliminates big bills for quick fixes so you won't be tempted to permit less critical problems to fester.
Progent's ProSight portfolio of managed IT services are geared to provide businesses who maintain minimal in-house network administration and support teams with low-cost access to world-class management platforms and consulting expertise. Advantages of the ProSight line of managed IT services include flat-rate network management expenses, smart automation of common administrative tasks, continual adoption of new information technology, smooth transition from legacy systems to current solutions, improved alignment of computer technology with business goals, access to veteran IT consultants, and freeing up management to concentrate on business rather than ever-changing information technology.
Windows Server Essentials is a value-priced, versatile platform that enables small organizations to make the move from the older stand-alone in-house datacenter to the modern hybrid networking model that includes both local and virtualized cloud-hosted resources. Progent's Microsoft-certified consultants can provide cost-effective online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the potential business benefits of migrating to Windows Server Essentials and implementing a hybrid local/cloud-based design for your network ecosystem. Progent can provide full-service project management so you can design and carry out an efficient migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting help, technical support, and training.
Microsoft Certified Hyper-V 2016 Hybrid Cloud Consultant Services
Progent's network consultants can help you to streamline desktop update and patch management by providing support for management platforms such as Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Lync Server 2013, renamed Skype for Business, enables organizations of any size to create a centrally managed and protected communications environment that supports a BYOD computing model with instant messaging, real-time presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony across a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 experts and network architects can assist you to assess the business benefits of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or mixed topology suitable for your current and future goals, implement Lync 2013 so as to speed up your return on investment, and deliver custom online and onsite training to your IT staff and end users. Progent offers expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync Server 2013 with key Office and Office 365 apps including Outlook and PowerPoint.
Progent is committed to information transfer from Progent's consultants to clients. By educating clients to deal with problems that are within their scope, Progent can focus on offering hard-to-find services where Progent has little competition. Mid-size companies who utilize trusted freelance service providers or who employ in-house IT personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more reliable, protected, and efficient.
Configuration Manager 2016 automates software deployment across multiple sites, simplifies security and compliance settings control, keeps track of network resources, protects against company data leakage, performs network health monitoring, allows secure end-user self service, and delivers a common point of control for administering mixed-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any aspect of planning, installing, using and repairing a SCCM 2016 solution for local, cloud-based, or hybrid networks.
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help you to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Cisco Unified CM Express (CME) to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications like Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, installing ISR routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Progent's ProSight Email Guard uses the technology of leading data security companies to deliver centralized control and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Configuration Manager 2016 automates application and device deployment at scale, streamlines security and compliance settings management, inventories network assets, guards against company data leakage, provides network health reporting, enables safe self service, and offers a single point of control for administering multi-operating system networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can assist your organization with any aspect of planning, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
Microsoft Forefront Threat Management Gateway builds on the powerful security technologies of ISA Server and offers a centrally administered Internet gateway that delivers a single-server solution for an array of security functions including an multi-layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting features, allows customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can assist you to design and carry out pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also assist your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and troubleshoot a network-wide migration to 64-bit server and client OS software and applications. Progent can help you test your 64-bit infrastructure to verify that it handles all of the important 32-bit applications that you want to retain plus the latest 64-bit editions of applications you plan to install.
Progent offers enterprise customers the help of a certified NetApp consultant for remote or on-premises expertise for NetApp's complete portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN deployments efficiently based on leading practices.
Progent delivered a wireless integration solution that enabled a school to increase efficiency and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for interfacing remote sites as far as 2.5 miles apart and can extend to even greater ranges. This wireless solution offered improved performance and dependability than recourse to amplifying the 802.11b network, and because it uses the 5.8Ghz band it provided protection against local interference.
Windows Enterprise Directory requires extensive practical experience to integrate efficiently across a large corporation. Progent’s Microsoft Premier consultants are experienced in designing, deploying, and maintaining sophisticated Enterprise Active Directory projects. Progent’s areas of proven competence with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy legacy software configuration objects in production Active Directory environments, and fixing unsuccessful configurations of AD and AD-associated programs.