Progent provides nationwide remote phone support and troubleshooting services for companies that run Apple Mac networks or whose information systems feature a mix of Apple macOS and OS X with Microsoft technology. Progent's engineers offer Apple macOS and Mac OS X clients a variety of IT services including desktop assistance, upgrading to the latest edition of Mac OS X from earlier editions of Apple macOS and Mac OS X, plus help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or migrating to iCloud. Remote IT help provides maximum leverage for your information technology budget by preserving client productivity and limiting the time billed for network repair services. Advanced remote access tools and skilled technicians and engineers combine to enable Progent to handle most network problems without wasting time and expense by traveling to your location. In most of cases your IT problems can be dealt with by telephone or through a mix of phone help and online access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM and CISSP certified security professionals to help with the toughest network problems.
Progent's SonicWall firewall consultants can show you how to integrate, maintain, and update SonicWall firewall appliances including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall firewalls into a complete security plan and build protection into your business operations.
Progent's Microsoft-certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot systems and migration plans, optimize your infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT management staff, develop a corporate-wide security strategy, streamline IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Cisco has designed an extensive array of routers including appliances built to provide the security, bandwidth, and reliability demanded by organizations ranging from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system uptime. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to expand as you add new users, open new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
Progent offers national online help and consulting services for businesses that operate networks based on variants of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft products. Remote technical support provides optimum return for your IT dollar by preserving client efficiency and limiting the time charged for network repair services. Sophisticated remote support technology and skilled technicians and consultants combine to enable Progent to handle most network issues without squandering time and money by going to your site. In the vast majority of cases your IT problems can be dealt with over the phone or via a mix of phone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP certified security professionals to help you with the most difficult system problems.
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and repairing Microsoft SCOM environments and offer companies of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the benefits of Exchange Server 2010 for your company and can help you to design and carry out an efficient migration to Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will offer quick payback by improving your productivity, cutting the cost of equipment and support, simplifying administration, and consolidating your key communications platforms.
Progent has extensive experience delivering a broad range of online network support and emergency repair services to local governments and school districts across the United States. Progent is one of the pioneers in providing expert remote IT support and has delivered network support to clients in all 50 states. Online support eliminates travel costs and resolves issues faster than on-premises service calls.
Progent's Apple Mac networking engineers can assist you with a broad array of network foundation issues including system architecture, remote and mobile access, internetwork communication, security, and new technologies including VoIP and fast wireless networking. For company networks built exclusively on Apple Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and depth to handle the challenge of designing, integrating, and maintaining a system infrastructure that is reliable, safe, efficient and aligned with your corporate objectives. Progent can show you how to configure Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan storage area network systems. Progent can also provide certified professionals to help you with Cisco routers and switches.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning technology to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to address the entire threat progression including protection, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, monitor, reconfigure and troubleshoot their networking appliances like routers and switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating complex network management activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that need important updates, or isolating performance issues.
Progent's certified Windows Server 2019 experts can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers significant enhancements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progent's Apple Mac support engineers can assist you with a wide range of system infrastructure issues including system architecture, remote and mobile access, internetwork communication, security, and new technologies such as VoIP and high-speed wireless connectivity. For company networks based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent has the experience and size to deal with the complexity of designing, integrating, and supporting a system architecture that is reliable, safe, efficient and supportive of your corporate objectives. Progent can help you configure Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan storage area network solution. Progent can also give you access to certified professionals to support Cisco routers and switches.
Progent's business climate will make you a better professional by improving your technical skills and increasing the loyalty of your customers. Progent makes good on this commitment by attracting the best professional experts for you to work with, offering an advanced network and communications infrastructure, using specialized software tools to deliver the maximum level of service, and by streamlining proven operational models for finding and keeping clients.
Progent's pricing model is to bill for online support and in-person help per minute. Consequently, you are invoiced just for received support. Progent does not demand a more expensive rate for off-hours or emergency support, and within California or in regions where Progent provides in-person service, Progent does not bill for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no initialization fee and asks no retainer for support services delivered during regular business hours. Many service organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates big invoices for quick repairs so you won't be tempted to allow simple problems to fester.
Progent's Microsoft-certified consultants can help you to streamline desktop software update deployment by providing expertise with management platforms like System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Progent's Meraki Wi-Fi access point consultants provide online and onsite support to assist businesses of all sizes to plan, install, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to configure and support Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a seamless ecosystem that delivers the same connectivity, responsiveness, security, ease of management and uptime for wired and Wi-Fi users regardless of their location or computing device.
To provide cost-effective IT services for small companies, Progent offers full-service computer outsourcing plans that give small offices quick access to technical expertise without forcing you to hire, educate, and maintain a large in-house computer support staff. Progentís IT outsourcing packages give you an economical alternative for creating a secure and reliable system for your favorite Microsoft Windows office productivity suites including Office XP and Microsoft Office 2003.
Progent's consultants can provide online and on-premises consulting services for organizations of all sizes to evaluate the benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can assist you design and verify a security strategy for your Skype for Business deployment that meets government and industry standards.
Progentís IT outsourcing services provide affordable network support for mid-size corporations. Whether it includes planning system architecture, setting up an internal Help Desk or using an outside one, deploying a new email system, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, allowing network support budgets to grow in a more linear and manageable manner than is possible by assembling a large, all-purpose internal network support staff. Progentís Outsourcing White Paper and flyers explain how Progent can help you create a protected and robust system foundation for your vital Windows-based applications including Windows Server 2008, Exchange Server, and Microsoft SQL Server.
E-Mail Guard is a complete service for blocking spam and viruses. E-Mail Guard addresses the security and administration of company email by providing constantly improved spam and virus blocking, policy administration, content testing, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and reporting utilities as well as outgoing email filtering to let you repair your email environment and define and enforce company email policy.
Progent provides high availability load balancing consulting covering network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing vendors for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.
Progent can assist your business to evaluate the many subscription plans available with Office 365 and integrate your network with Office 365 so you realize top business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and maintain hybrid networks that seamlessly integrate on-premises and cloud resources.
MCSE Expert Certified Windows Server Hyper-V 2016 Management Configuration
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology to guard endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-based AV tools. ProSight ASM protects on-premises and cloud resources and provides a unified platform to automate the complete threat lifecycle including protection, detection, containment, cleanup, and forensics. Key features include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks.
Windows Server Hyper-V 2016 Shielded VMs Specialist
Cisco's PIX Series firewalls have reached end of life and Cisco may no longer offer support these devices. Progent still offers technical assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you determine whether to migrate to more current firewall technology from Cisco. Progent's Cisco technology specialists can help you design and implement a cost-effective migration to Cisco ASA 5500-X firewalls based on leading practices.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, optimizing and repairing SCOM solutions and offer companies of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or on-premises technical support to help you to fix critical problems detected by System Center 2012 Operations Manager.
Progent can provide the services of an accredited engineer with an extensive background integrating products from the major video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, install, expand, or troubleshoot a video conferencing solution that preserves your current investment and optimizes the strategic value of your IT network. Progent also offers the expertise of network infrastructure consultants who can help businesses of all sizes to build and troubleshoot a network that provides the performance, reliability, protection, and expandability required to support your telepresence solution.
Colocation sites make it possible for businesses to share world-class facilities for hosting computer equipment that runs critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your business with all aspects of your colocation strategy such as choosing and moving to a colo site, creating network architecture, defining required equipment, on-premises and on-line troubleshooting, setting up remote network administration, and training your IT staff.
Progent is seeking a range of full-time workers such as motivated Microsoft Certified Systems Engineers; network experts who have Cisco CCNP or CCIE credentials; and consultants for fault-tolerant system architecture with experience in mobile connectivity, wireless networking, non-stop systems, business continuity solutions, data preservation, and virtual servers. Progent is also seeking workstation support experts, off-site troubleshooting specialists, and CISSP or CISA certified security consultants. Progent is also hiring veteran managers who can perform effectively in our dynamic, virtual office environment. Progent works with independent professionals with in-depth expertise and working background in high-demand information technology areas beyond our main service concentration. Progent's Experts Team employs freelance consultants who can provide advice and development support for mission-critical applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess specialized knowledge of popular operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide expert skills in areas such as telecom, web site design, EDI, web commerce, or dbm programming. Freelance contractors premier by us cooperate with our full-time engineers to provide comprehensive IT services for small and midsize business networks.
Progent's certified Windows 2003 Server consultants can provide computer help and expert consulting services for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, configuration, administration, and maintenance services include network planning, deployment, project management, on-premises and off-site technical support and troubleshooting, Help Desk outsourcing, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), databases and log files; setting up HLB for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Emergency Windows Server Hyper-V 2016 Containers Consulting
Progent can assist your organization in any facet of your migration to Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability system topology for a local, cloud-based or hybrid deployment; moving mailboxes; planning and configuring Hyper-V; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook.
Progent's ProSight Virtual Hosting combines advanced virtualization architecture, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified engineering group to provide small businesses with a complete IT outsourcing alternative that enhances network availability and security, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a smaller business can have each of its operating system platforms and critical application servers supported within a secure and fault tolerant data center on a fast, high-availability virtual machine set up and supported by Progent's computer service professionals.
Progent's Mac experts can support the creative aspect of Macintosh computing by providing help services and education in imaging, sound, and motion video. Progent's support professionals offer expertise in a range of Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Progentís wireless consultants can help small companies design, choose, evaluate, install and support secure building-to-building wireless bridging products that integrate transparently into your IT network while offering a degree of protection that equals or excels wired interfaces. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and install the wireless connectivity solutions that fit best with your company requirements.
Progent's Microsoft-certified consultants can help you evaluate the business justification for implementing SharePoint Server 2007, advise you on the appropriate version of Microsoft SharePoint Server for your circumstances, offer configuration and deployment services, help you to install Microsoft SQL Server as a supporting DBM, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to operate with Microsoft SharePoint Server 2007, develop a comprehensive security plan that includes portal solutions, and provide troubleshooting and Help Desk support.
Citrix offers a powerful line of products that provide advanced manageability, expandability, and performance for server virtualization and for server-based distribution of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified engineers can assist you to assess the strategic benefits of Citrix technology and show you how to plan, validate, implement, optimize, and maintain Citrix solutions.
Progent offers consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall/VPN product that fits your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
Progent offers small organizations two low-cost network security inventory packages that provide, for a set fee, remotely managed scans of your security profile which are evaluated by professional information security specialists who interpret the results of the remote scan, present objective summaries of your current security vulnerability, and offer recommendations for improvements. Progent offers two complementary security evaluation packages for external and internal scanning that are priced to meet the budgetary realities of small businesses while offering enterprise-class assessments of your network's vulnerability to assault.
Configuration Manager automates software provisioning at scale, streamlines compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health reporting, allows safe self service, and delivers a single point of control for administering multi-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of designing, implementing, operating and repairing a SCCM solution for local, cloud-based, or hybrid environments.
Progentís colocation center support services are intended for businesses with equipment located at IDCs or data center collocation hosting facilities and in need of timely on-premises service at the collocation site plus remote help from Microsoft and Cisco Premier Certified professionals. Progent offers a complete range of data center and data center and collocation consulting services including system topology analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, design and deployment of zero-downtime configurations, defining and implementing layered security structures, firewall integration and support, designing load balancing environments, and planning fault tolerant server and storage clustering systems.
Remote 24x7 monitoring, automated alerts, and actionable analytical reporting are vital to maintaining the health of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of all sizes can get a degree of protection that was previously reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as economical services designed to assist your company to identify and fix a an array of IT network problems before they get big enough to impact your business.
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools make it possible to design custom line-of-business programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that allow you to track your business more effectively, turning uncooked information into valuable understanding of your business.
Microsoft Dynamics GP can help you grow and manage your business better by delivering easy availability of decision-driving information and a fast return on investment. Dynamics GP offers major productivity benefits such as its ability to expand the reach of your company, handle your financials, automate financial operations, standardize processes throughout your company, refine inventory control, enhance order accuracy, grow sales and shorten turnaround time, and maximize free cash flow. Progent can help you set up and maintain a reliable, safe server and communications infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains support professionals to make sure you reap the full benefits of your Dynamics GP/Great Plains business management system.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies over 25 years of experience assisting manufacturing and distribution companies to simplify supply chains and streamline critical processes to get products to market quickly and meet customer schedules dependably. Progent can provide the expertise of an ERP consultant with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises services that spans from as-needed guidance to comprehensive solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and DBA services.
Microsoft Windows 8.1 is designed to power devices ranging from smart phones and tablets to power-user desktops. A wealth of innovative capabilities, such as its touchscreen interface and signature tile GUI, provide a broad selection of advantages for organizations who understand how to put them to work. Progent's Microsoft-certified experts can assist bring your business up to speed with Windows 8.1 and show you how to gain significant business value from the product's various new and enhanced technologies.
Progent's Cisco-certified Wi-Fi consultants can assist your organization to assess the benefits of adopting Catalyst wireless controllers to manage Wi-Fi deployments of any scale. Progent can assist you to support and troubleshoot your current Wi-Fi network or help you design and implement an efficient migration from legacy Wi-Fi controllers to current solutions.
Progent offers customized remote instruction for an array of desktop apps and operating systems such as Microsoft Office Excel, Word, Publisher and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training offers the benefits of conventional in-person seminars, including instant interaction between students and trainers, but avoids the expenses of travel and the challenge of trying to accommodate the availability of many workers. Offered to single students or classes of any size, Progent's live online training permits the instructor to run the seminar from a remote office while the clients can be dispersed throughout a campus or across the the U.S. Virtual training deploys proven teaching mechanisms such as virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be short and targeted to specific subjects or extended in duration and broader in coverage.
Progent's certified SQL Server 2019 consultants can help you to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid remote or on-premises access to consulting experts in solution design and integration, software development, database administration, and network security.
Progent's Citrix consultants can assist your organization to assess the potential strategic benefits of the various editions of Essentials for Hyper-V, help you to use Citrix management tools with your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials to improve the responsiveness, availability, consistency, and fault tolerance of your virtualized environment while reducing the cost of equipment and support and streamlining management processes.
Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a manageable and secure communications environment that supports a BYOD computing style with instant messaging (IM), real-time presence, web conferencing with application sharing and whiteboard, and both IP and PSTN telephony across a wide range of desktop and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and system architects can help you to assess the business benefits of Lync 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and provide live webinar and onsite training to your management team and end users. Progent offers expertise in key components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.
Progent can show you how to plan, deploy, manage, monitor, and repair an efficient Wi-Fi LAN infrastructure, recommend sensible products, and configure access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you build a thorough 802.11ac wireless network security plan that is well integrated with the security plan for your entire corporate network.
Windows Server Hyper-V 2016 PowerShell IT Consultants
Progent's disaster recovery support and business continuity professionals can help you create a disaster recovery strategy in case of an IT network catastrophe. Progent can help you define a comprehensive disaster recovery plan that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, fault-tolerant system architecture that addresses availability issues covering a broad array of infrastructure technologies and processes.
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent backup/recovery consultant. The interview is designed to evaluate your company's preparedness either to block ransomware or recover quickly from a ransomware incident. Progent will work with you personally to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective AV and backup/recovery environment that minimizes your vulnerability to ransomware and meets your company's requirements.
Small to middle size companies can now get all the benefits of Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Premier network consulting experts. With Progent's affordably priced network support programs, small businesses can choose a simple System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small business information systems enterprise-class reliability, security, and productivity.
Hyper-V 2016 Security and Compliance Professionals
If you want to update your production web site, create internal webs for purposes such as HR or worker training, design a high-impact web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can supply skilled and experienced web developers. Progent's experts can also help you build and manage a secure, robust server and communications infrastructure, including remote and wireless access, to support your web tools.
Microsoft Windows Active Directory demands significant practical experience to configure efficiently across a large corporation. Progentís Microsoft Premier engineers are experts in designing, deploying, and maintaining complex Enterprise Active Directory projects. Progentís areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up legacy beta version configuration objects in production Active Directory environments, and repair of failed configurations of Active Directory and Active Directory-associated programs.
Progent's Apple Mac experts can promote the creative aspect of Macintosh environments by offering help services and education in graphics, sound, and video. Progent's support professionals offer help in a range of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.
Our Experts Group provides support in important technologies such as Apple OS integration and programs; Support for Linux-based, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Line-of-business and vertical program help; Chief Information Officer, management information analyst, and project logistics services; Custom program development and deployment; Web, electronic business, EDI, and customer information portal development and integration; Database support and efficiency consulting; Business intelligence consulting; and Telecommunications architecture consulting.
Progent's CISSP-certified network security consultants can help businesses of any size with any aspect of IT security. Progent can help create cost-effective cybersecurity solutions that guard a small business from modern threats or Progent can design, deploy, and manage an end-to-end security environment for hybrid enterprise networks that accommodate onsite, online, and mobile clients sharing network resources distributed over a mix of physical sites and various clouds.
Progent offers enterprise customers the help of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's entire family of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent updates, system management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN storage deployments efficiently following best practices.
Windows Hyper-V 2016 Migration Support Outsourcing
Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you install Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to get and send email, search the GAL, copy addresses, synchronize appointments, and invite fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web connectivity are working. Progent also offers specialized onsite Entourage education.
Progent's Linux consulting experts offer small and mid-size companies and developers support for managing and maintaining Linux computers that operate with Microsoft-based technology. Progent can give your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of expertise offers you an easy single consulting firm to show you how to create and maintain a secure and reliable cross-platform connectivity and communications solution that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Microsoft Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or Office 365 and simplify administration via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications consultants offer online and onsite support to assist your company to maintain and repair your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also assist your organization to design and carry out an efficient Skype for Business upgrade.
Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM apps that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco SRST systems for high availability.
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to obtain an objective evaluation of the health of their network. Powered by some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your core network assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a cleaner and more secure Active Directory environment. Both options also provide the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with government and industry security standards, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and less downtime.
Progentís data center IT services are designed for businesses with hardware housed at Internet Data Centers or data center colocation hosting sites and requiring timely on-site assistance at the colocation facility plus off-site help from Microsoft and Cisco Premier professionals. Progent provides a complete range of Internet Data Centers and IDC and collocation consulting services such as system architecture analysis, Windows and UNIX server installation and maintenance, tech support for server and communications networking, development and installation of fault tolerant systems, defining and deploying layered security defenses, firewall configuration and support, designing load balancing solutions, and planning high-availability server and storage cluster configurations.
Progent can assist your business in all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Progent can assist you with any phase of Microsoft Azure migration such as requirements analysis, readiness evaluation, solution architecture, pre-production testing, deployment, centralized administration, performance tuning, software license controls, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so your clients can securely access to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud environment that seamlessly integrates physical datacenters with Azure-based services.
Urgent Windows Server Hyper-V 2016 Linux Consultant Services
Progent can help companies of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of different cloud networking architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and resources and ensure that you sidestep the common mistakes small organizations make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and VPN tunnels and also to integrate Apple iOS devices and Android handhelds.