Additional Topics of Interest

Citrix HDX Consultant
virtual desktop delivery Consult

Citrix offers a comprehensive line of products that provide enterprise-class manageability, expandability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to assess the strategic benefits of Citrix virtualization products and can help you plan, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.

Hybrid Office 365 integration Support and Setup
Office 365 AD Connect Integration Support

Progent can help your business to evaluate the wealth of subscription options available with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and manage hybrid ecosystems that transparently combine local and cloud-based products and services.

Juniper Junos CLI Protection
24-7 Juniper Junos BGT Cybersecurity Company

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

SQL Server 2017 Automatic Database Tuning Network Consulting
SQL Server 2017 Analysis Services Online Support

Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business benefits of upgrading to SQL Server 2017 and can help you to plan and carry out a cost-effective migration of your current SQL Server environment to any deployment model including on-premises, cloud-based, or hybrid. Progent's SQL Server experts can provide online or onsite support services ranging from as-needed architecture assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.

Shared Help Desk Ticketing Remote Troubleshooting
Information Technology Consulting Shared Helpdesk

Progent's Standard Help Desk Services provide a complete solution that handles all facets of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are provided at a significant discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve complex issues.

Shared Call Center Consultants
Extended Service Desk Professionals

Progent provides several basic types of Helpdesk services : Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts gives your clients easy access to a reliable technical group with years of experience providing phone support and remote access repair for IT systems based on Microsoft technology. Progent's concentration is on earning the support Helpdesk a positive image as a solid contributor to company performance. Progent's goal is to resolve rather than simply record problems.

SQL Server 2016 Security Technology Consulting
Emergency Microsoft SQL Server 2016 Performance Tuning Support

Microsoft SQL Server 2016 offers significant enhancements in speed, scale, security, availability, mobile computing support, and integrated business intelligence. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to assist organizations of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Skype for Business, and SCOM.

Development Group Microsoft Azure Storage
Azure hybrid cloud integration Services

Progent can help small companies to move all or part of their network infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the benefits and limitations of various cloud computing models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you sidestep the typical errors small organizations make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android handhelds.

Exchange 2003 Server Upgrade Integration Support
Exchange Server 2003 Upgrade Information Technology Consulting

Progent's Microsoft Premier engineers can provide world-class support for corporate-wide deployments of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-site Exchange Server 2007 installations or upgrades and can supply onsite personnel to assist large companies with installations of Exchange Server 2007 in the or any area served by Progent's engineers.

NetApp MetroCluster and FlexPod Consultant Services
NetApp MetroCluster Troubleshooting Consulting

NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with replication to provide fast, zero data loss disaster recovery (DR) between sites that are up to 300km away from one another. Progent's team of seasoned IT consultants can assist you to design, configure, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by providing guidance with procedures such as assigning shelf IDs, arranging aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your DR solution to verify compliance with information assurance standards and regulatory requirements.

Cisco ASA Firewall with Firepower Information Technology Consulting
Cisco Firepower integration Computer Consultant

The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can assist your company to manage your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, optimize, administer and troubleshoot firewall environments built on ASA 5500-X firewalls with Firepower Services.