Additional Topics of Interest

Service Desk Support Information Technology Consulting
Help Desk Services Support and Setup

Progent's Shared Call Center service makes it possible for your business to split the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA platform for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.

Remote Support SharePoint 2016 Migration
SharePoint 2016 Visio Services Online Help

Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite consulting expertise, application development, and debugging services for organizations of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.

Meraki Wireless Access Point Professional
Consulting Services Meraki Wi-Fi AP Management

Progent's Cisco-certified wireless networking experts can provide remote and on-premises consulting and support services to assist your organization to design, configure, manage, optimize, and repair Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's experts can also help your organization to design and deploy hybrid environments that combine local and cloud-hosted resources and that deliver easy access, advanced protection, streamlined management, and consistent performance for all your mobile and desktop devices.

Blackberry Services
Consulting Services Activesync

Progent's professionals provide experience in a variety of disciplines related to mobile networking including system topology, Activesync, wireless security, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified consultants can save your company work and expense by applying their wireless experience to show you how to choose and integrate wireless networking solutions that fit the needs of your company. Progent can also tune your IT architecture so that mobile appliances work better.

Services UNIX
Solaris Consultancy

Progent's Sun Solaris platform support services offer small and mid-size companies and software developers help with managing and supporting Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of expertise offers you a convenient single source to show you how to create and maintain a protected and reliable cross-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

Network Health Reports Specialist
Consultant ProSight Network Health Reports

Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size organizations to get an objective evaluation of the overall health of their network. Based on a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the deployment of your core network devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI such as a more manageable and safer AD implementation. Both options also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include easier network management, improved compliance with government and industry security requirements, more efficient utilization of network assets, faster troubleshooting, more dependable backup and restore, and less downtime.

Top System Center 2016 and Windows Server 2016 Technical Consultant
Technical Consultant System Center 2016 Data Protection Manager

Progent has over two decades of experience configuring, and supporting the core components included with Microsoft System Center and can help your organization to design, configure, maintain, and fix your Microsoft System Center ecosystem to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent can assist you to migrate to the current version of Microsoft System Center from an earlier release or from a third-party datacenter management platform to deliver the advantages of best-in-class deployment, automation, security and compliance, plus datacenter and application performance monitoring.

Microsoft Dynamics AX Application Support
Application Support Microsoft Dynamics AX

Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system programs to match your unique business needs. Progent's Microsoft consultants provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers expert e-Commerce integration support for secure, company-wide information sharing as well as integration with Customer Relationship Management programs.

Consultants NetApp MetroCluster Disaster Recovery
NetApp MetroCluster Disaster Recovery Services

NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with continual replication to deliver fast, zero data loss disaster recovery (DR) between sites located up to 300km apart from each other. Progent's roster of veteran network consultants can help your business to design, configure, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing guidance with tasks like assigning disk pools, determining aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, designing a TCP/IP configuration replication network, and verifying your MetroCluster DR solution to prove compliance with information assurance standards and regulatory mandates.

NetApp Clustered Data ONTAP Consultancy
NetApp MetroCluster Synchronous Replication Specialists

Progent offers enterprise clients the services of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's complete family of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN storage environments quickly and affordably based on best practices.

SharePoint 2019 NGSC Consultants
Computer Consulting SharePoint 2019 Modern Search

Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and onsite consulting expertise, application development, and debugging services for businesses of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers plan and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a cohesive intranet system.