Exchange Server 2013 includes significant enhancements to the capabilities of Exchange 2010 and introduces powerful innovations as well as a redesigned structure. These enhancements favorably impact key IT areas like ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Exchange Server 2013, create a cost-effective test and rollout plan, and train your IT staff to maintain your Exchange 2013 environment. Progent also offers affordable online consulting and support and management for Exchange 2013.
Progent's Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and metrics.
ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior-based machine learning technology from SentinelOne to guard endpoints as well as servers and VMs against familiar as well as new ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's Microsoft-certified consultants can provide remote or onsite support to assist organizations of any size to design, implement, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional help for resolving particularly challenging problems, or full project management support. Progent's consultants can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft Premier IT consulting professionals. With Progent's economically priced IT service programs, small businesses can choose a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small company information systems enterprise-class availability, protection, and performance.
Progent's expert consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids network downtime, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the background to finish your move rapidly and economically. Progent's Microsoft Exchange 2007 help, repair, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange 2007 Server.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based management and world-class security for all your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.
Microsoft SQL Server 2005 offers indispensable, familiar tools to computer professionals and network users, reducing the difficulty of designing, deploying, managing, and using enterprise data and analytical programs in environments ranging from handheld devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and wide knowledge in planning and building data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent offers a selection of IT service bundles for small organizations. These information technology outsourcing and server monitoring solutions are built around the anticipatory problem solving capabilities of Microsoft System Center Operations Manager, a state-of-the-art server and system support software platform that monitors the reliability, performance, and safety of your network and identifies potential troubles before they can bring down your network. With Progent's affordably priced network service programs, small companies can choose a simple co-sourcing service program based on Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution.
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, remotely monitor and protect your network, help with settlement negotiations with a threat actor, and restore a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response (EDR).
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business integrate and support Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the versatility to expand with your changing business requirements. Progent's Cisco-Certified network experts are familiar with Cisco's complete family of hardware and software aimed at preventing information pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can help you integrate Cisco products to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control framework for user certification, authorization, and tracking from an easy-to-use Web interface.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized management and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
Progent's National Support Center offers national remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service experts provide telephone help and online direct computer access to isolate and resolve network problems quickly and economically. The breadth of IT expertise available from Progent's staff of nationwide support professionals allows Progent to escalate even the toughest problems to competent experts as needed.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than 25 years of background helping manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of critical processes to bring products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP consultant with over two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite consulting that spans from as-needed advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Microsoft 365 integration, training, and database administration.
Progent offers advanced remote consulting services to help organizations connect their IT infrastructure with popular public cloud platforms such as Azure and Amazon AWS. Progent can assist your IT team to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid topologies that combine physical resources along with cloud services. To help you to incorporate public cloud services with networks, Progent offers a variety of public cloud integration support services that include Azure hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than two decades of experience providing high-level consulting services online, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical online and onsite consulting expertise, application development, and technical support services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a cohesive information management system.
System Center Configuration Manager automates software deployment across multiple sites, simplifies compliance settings management, keeps track of network assets, protects against company data leakage, provides health reporting, allows safe end-user self service, and offers a common control mechanism for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can help you with any facet of designing, implementing, using and troubleshooting a SCCM deployment for local, cloud, or hybrid networks.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Progent's Cisco Catalyst 802.11ax Wireless Access Point consultants can provide economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to create or update .NET apps quickly and at low cost.
Windows Server 2019 Windows Defender ATP Online Technical Support
Microsoft Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) offers small and midsize businesses a single soultions for financials, inventory control, operations control, project management, procurement, sales and marketing, demand forecasting, and business analytics. Progent's Dynamics Business Central experts can help you to manage your legacy Dynamics NAV system or upgrade smoothly to a cloud-hosted, onsite, or hybrid deployment.
Progent's veteran team of IT consultants and subject matter specialists have years of background providing online and onsite assistance for organizations of any size who need to integrate Android phones and tablets into their information networks so that mobile clients can be productive from anywhere. Progent offers the breadth of skills to resolve technical problems that involve numerous manufacturers and that entail a mix of legacy and current technology. Progent offers budget-friendly remote technical support to help you with any aspect of designing, configuring, managing and maintaining your BYOD environment. Progent can provide as-needed support to assist you to resolve particularly challenging technical issues, or Progent can provide comprehensive project management services to ensure that you finish major network projects on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or individual classes to show you how to manage and use Android phones to maximize their business value.
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises consulting services to assist you to plan, deploy, optimize and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Progent's Microsoft-certified experts offer businesses of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced solution that utilizes web technology for intelligently connecting people, teams and data. Microsoft SharePoint offers a central location for your workers or clients to connect to, organize, share and manipulate useful information, documents, and software and to interact with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services connect workers, customers, teams and projects with the information they've created in a way that makes data convenient to locate, download and re-use. Progent's SharePoint consultants can assist you to maintain your current SharePoint ecosystem or migrate to the latest release of SharePoint.
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or modernize .NET apps quickly and affordably.
Technical Support Services Windows Server 2019 Disaster Recovery
For small organizations interested in Progent's network support outsourcing, consulting, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations a low-cost and fully managed service for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup processes and allows fast recovery of vital data, apps and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical information.
Hyper-V 2016 incorporates key technologies initially designed for and refined on Microsoft Azure, one of the world's largest public clouds. This dramatically enhances the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, uptime, expandability, manageability, reliability and disaster recovery. Progent's Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network topology for a cloud-centric or hybrid installation, develop and carry out a smooth migration plan, train your IT administration and support personnel, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
Progent can provide the services of a certified engineer with expertise deploying technology from the major video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can help your company to plan, configure, upgrade, or troubleshoot a telepresence solution that preserves your investment and optimizes the business value of your information system. Progent also offers the expertise of infrastructure consultants who can assist businesses of any size to create and maintain a network that delivers the speed, dependability, security, and expandability required to support your video conferencing/telepresence environment.
Progent can help you to understand the wealth of subscription options available with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to create and maintain hybrid solutions that transparently combine on-premises and cloud-based resources.
Progent offers affordable remote and onsite consulting to assist businesses of any size to move any portion of their core IT infrastructure to Google Cloud Platform services. This can save time and equipment costs and enable the use of Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security.
Cisco's Meraki MS family of access and distribution switches are intended for environments that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online expertise to assist you to plan and implement a productive network solution that incorporates Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, define policies to ensure security and compliance, develop and test a disaster recovery plan, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking solution.
Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve the most issues.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that includes AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Urgent Technical Support Windows Server 2019 Windows Admin Center
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the spread of an active ransomware attack. Call 800-462-8800
Progent's Linux support services offer small and mid-size companies and developers assistance with administering and supporting Linux systems that coexist with Microsoft-powered technology. Progent offers your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of experience provides you with a convenient one-stop source to help you create and maintain a protected and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite services to help you to design, deploy, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup technology.
Progent's certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with multiple sites, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to assist your small business in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that meets your information security needs without overly restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Windows Server Update Services Technology Professional WSUS Engineer
Microsoft WSUS enables network administrators to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can completely and effortlessly manage the installation of patches that are released via Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial configuration of Microsoft SUS such as planning the Microsoft Windows Server Update Services deployment, setting up user's workstations, establishing the Group Policy settings, and ensuring your Microsoft WSUS Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Progent's Standard Help Desk Services provide a complete solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Support services are provided at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the state of critical devices.
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map, track, reconfigure and troubleshoot their connectivity hardware such as routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration of almost all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, locating appliances that need critical updates, or isolating performance bottlenecks.
Progent has 20 years of background assisting small and mid-size businesses to design, implement, optimize, administer, and debug computer networks that incorporate telecommuters.
Progent's Cisco-certified Wi-Fi technology experts can help organizations to deploy, manage, and debug Cisco wireless products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map, monitor, optimize and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are always current, copies and displays the configuration of almost all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, finding devices that need critical software patches, or isolating performance bottlenecks.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can save up to half of the time spent looking for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it.
The Certified Information Systems Auditor credential is a globally recognized qualification that represents expertise in IS security auditing. Accredited by ANSI, the CISA accreditation has candidates pass a comprehensive examination given by the ISACA professional association. Progent can provide the services of a CISA-Premier network security audit consultant able to help businesses in the areas of IS audit services, IT administration, systems and architecture lifecycle, information technology service delivery, safeguarding of information resources, and disaster recovery preparedness.