Progent provides national online technical support and consulting services for businesses that operate environments powered by versions of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote network consulting offers maximum leverage for your information technology budget by preserving client efficiency and limiting the time billed for computer analysis and repair. Advanced remote support utilities and experienced technicians and consultants combine to enable Progent to handle the majority of IT issues without wasting time and expense by going to your location. In the vast majority of cases your network problems can be dealt with over the phone or through a combination of phone support and remote connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISM certified security professionals to assist with the toughest network issues.
Progent's service experts in Mac and Microsoft Windows technology can help you integrate Mac and Windows systems into cohesive networks with resource sharing and workgroup functionality. Enabling efficient cooperation among a mix of servers and desktops powered by Mac OS and Windows requires broad knowledge of and experience with Mac and Microsoft products. Progent's background in Windows and Apple consulting makes it possible to provide expert support to companies that depend on these platforms to maintain their strategic advantage. Progent can also help you to interface Apple's iPhones and iPads with your Windows environment.
Progent's pricing policy is to bill for online support and in-person visits by the minute. Consequently, you are charged exclusively for delivered services. Progent does not demand a more expensive rate for after-hours or urgent support, and within California or in areas where Progent provides in-person service, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. In addition, Progent applies no initialization charge and requires no retainer for services provided during regular working hours. Many support firms demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large bills for fast repairs so you will not be forced to permit simple problems to stay unaddressed.
Widows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas including secure multitenancy, agile network infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut network costs and improve availability.
Progent offers several essential kinds of Help Desk support : Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts offers your clients convenient access to a dependable support resource with years of experience delivering phone support and remote access repair for networks powered by Microsoft technology. Progent's concentration is on giving the support Call Center a respected image as a key contributor to business productivity. Progent's goal is to resolve rather than simply report problems.
Progent's Private Cloud Hosting service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of dependability and expandability and is in addition easy to migrate to any data center. Progent's Private Cloud Hosting options are built on proven virtualization technologies that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the costs of capital equipment, system support, and network management while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map, track, optimize and troubleshoot their networking hardware like routers, firewalls, and load balancers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or resolving performance problems.
Progent's Microsoft-certified consultants can help your organization to maintain System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance security and compliance, and increase worker output by ensuring that critical applications are always current, managing licensing, and reporting usage patterns so you can make informed buying choices. Once your organization is set to update your SCCM 2007 change management solution, Progent can assist you to plan and carry out an efficient move to System Center 2012 Configuration Manager.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco devices for centralized management.
Progent's Windows Server 2016 disaster recovery experts can help you to design a disaster recovery system based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum witness.
Progent's ProSight Virtual hosting services offer small and midsize companies a range of benefits including lower capital expenditures, savings on operational expense, better management focus, world-class protection, enhanced availability, and regulatory compliance.
Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and supporting email solutions for companies in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email system features security, service continuity, easy access for off-site and wireless users, efficient administrative tools, and productive integration with telecommunications. Progent offers consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 20000 Server. Progent can also help small or medium businesses to upgrade to MS Exchange 2016 Server or Exchange 2013.
Progent has put together two low-cost service bundles intended to allow small companies to receive an independent network security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, an engineer runs a comprehensive examination of your network from outside your firewalled perimeter to uncover potential risks in the security profile you expose to the public. With Progent's Internal Security Inventory Checkup, a certified security professional executes a network scan from an authorized computer within your firewall to evaluate vulnerabilities to inside assaults. Both security inventory services are configured and executed from a secured remote location.
Progent can assist you to create, implement and administer a backup solution based on MSP360 Backup software to protect your assets hosted on any major public cloud. Progent offers end-to-end monitoring and management to protect against data loss caused by user mistakes, computer error, malicious insiders, and external attacks like ransomware.
Immediate Specialists Windows Server 2019 migration
Progent offers national online phone support and troubleshooting services for companies who run Sun Solaris networks or whose IT systems feature a mix of Sun Solaris and Microsoft technology. Remote network consulting offers optimum leverage for your information technology budget by protecting user efficiency and shortening the time billed for computer analysis and repair. Sophisticated remote access technology and experienced service specialists and consultants combine to enable Progent to solve most IT issues without squandering time and money by going to your site. In the vast majority of situations your network issues can be remediated by telephone or through a mix of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA certified security specialists to assist with the most challenging system issues.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical data, applications and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical data.
Progent can help you in all facets of your migration to Microsoft Exchange 2016 such as designing HA architecture for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for high-availability client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
E-Mail Guard represents a comprehensive solution for blocking spam and viruses. E-Mail Guard addresses the protection and administration of company email by providing constantly improved spam and virus blocking, policy management, content testing, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting utilities plus outgoing email filtering to let you repair your e-mail environment and define and regulate company email policy.
Progent practices information transfer from Progent's support experts to customers. By educating clients to deal with technical issues that are within their comfort zone, Progent can focus on delivering high-value skills where Progent faces few competitors. Small businesses who work with trusted freelance service providers or who employ in-house support staffs benefit when Progent transfers information about critical technology and tested processes to make their IT environments more robust, secure, and productive.
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses state-of-the-art remote monitoring and management technology to keep your IT system running at peak levels by tracking the health of critical devices that power your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to impact your business.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.
Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and worldwide standards of skill that IT security managers are required to master. CISM provides executive management the confidence that those who have qualified for their CISM credential have the experience and capability to deliver efficient security management and consulting services.
If you are producing UNIX-based software on a network that has MS Windows-based processors, desktops, and office applications, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your area of strategic expertise while avoiding the constant distraction of maintaining your company information system. Through the use of smart server monitoring and by providing remote and in-person assistance as your company needs it, Progent offers an economical way for maintaining an IT system that features high availability, protection, and performance. Progent's developer assistance offerings feature comprehensive network support outsourcing, virtual server infrastructure, online and in-person service and repair, proactive network monitoring services, and Help Desk Call Center services.
Progent's Cisco-certified wireless integration consultants can help you to deploy, manage, and debug Cisco Wi-Fi products such as Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than a quarter century of experience helping manufacturing, distribution and service companies to manage complex supply chains and improve the efficiency of key business processes to get products to market quickly and adhere to customer commitments consistently. Progent can provide the expertise of an ERP specialist with more than two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that spans from as-needed advice to comprehensive solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based control and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Progent can supply small companies with an IT management expert who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you integrate sensible IT products to improve business processes so they align more closely with your corporate objectives. Your business can develop and implement a well thought out IT plan without absorbing the cost of a full-time Chief Information Officer.
Progent's CCIE-certified networking consultants have extensive background helping Internet Service Providers to design, implement, manage, optimize, and troubleshoot high-availability, extensible connectivity environments appropriate for public networks.
Progent's Microsoft-certified consultants can help your organization to support Microsoft System Center 2007 Configuration Manager to streamline operations, enhance security, and boost worker output by ensuring that critical applications are always current, managing licensing, and monitoring resource usage patterns to help you make smart buying choices. When you are set to upgrade your SCCM 2007 device management solution, Progent can assist you to prepare for and implement an efficient move to System Center 2012 Configuration Manager.