Microsoft-certified Experts
Microsoft Windows Server 2019 Consulting:
Planning, Deployment, Management and Troubleshooting
Additional Topics of Interest
Service Reports IT Consultant
Service Reporting Computer Engineer
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or local support firms who offer minimal documentation or details of tasks performed, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the service documentation sent by each consultant to each customer. The discipline of documenting and archiving support records results in more effective service and avoids a slew of common misfortunes such as when a service customer is virtually held hostage to a consultant who won't release vital service information.
Wi-Fi controllers patch management Services
Network infrastructure patch management Professionals
Progent's support services for software/firmware update management provide organizations of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, such as printers and scanners, network appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Data Protection Manager 2016 and Azure Backup Outsourcing
Data Protection Manager 2016 Backup and Restore Remote Technical Support
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy restore functions for Microsoft networks. Data Protection Manager 2016 offers application-aware backup for key platforms such as Microsoft SQL, Exchange and SharePoint, protects Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to plan, deploy, manage, and troubleshoot a multi-site backup/restore system powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous version of DPM or from a legacy system, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent offers remote or onsite support and can deliver occasional expertise to help you through technical bottlenecks or deliver comprehensive project management or co-management services to make sure you complete your Data Protection Manager 2016 initiative on time and on budget.
Enterprise Windows Security Consulting Firms
Information Technology Outsourcing Group Enterprise Windows 2003
For enterprises with branches in or any area covered by Progent's consultants, Progent's Microsoft-Certified IT support experts and certified Cisco network specialists can provide a range of network consulting services such as project management, SOX compliance, office moves, enterprise security, network architecture, local or remote emergency support, and technical support for colocation hosting environments. A Progent IT architect can show you how to design a multi-site network that makes efficient use of colocation facilities and Internet hosting sites. Progent's Microsoft Certified engineers can help large enterprises plan, deploy and support massive rollouts of updated versions of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and CCNP experts can assist you to configure Cisco products for connection solutions that combine basic, high-speed, integrated, and wireless networking.
Help and Support SCSM 2016
System Center 2016 and VMware Integration Support
Small to middle size companies can now get all the advantages of System Center Operations Manager and also have quick access to Progent's Microsoft Premier network support experts. With Progent's affordably priced network support packages, small organizations can select a basic System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide small company information systems world-class reliability, security, and productivity.
Stabilizing Phase: Design Tuning IT Service
Stabilizing Phase: Design Tuning Support Firm
In performing consulting tasks for corporate clients, Progent uses a structured methodology driven by defined milestones in order to meet financial, scheduling and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design tuning, and professional implementation. All facets are documented to provide a detailed summary of IT services performed and to help in ongoing system support.
24/7 UNIX with Windows Information Technology Consulting
Windows and Solaris Online Support
Progent's UNIX platform support services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient one-stop consulting firm to help you build and manage a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Consulting Services Double-Take Replication Manager
Top Quality DoubleTake Carbonite Software Availability Online Troubleshooting
DoubleTake/Carbonite Software publishes a selection of products designed to provide small companies a variety of cost-effective alternatives for backing up and restoring business-critical applications such as Exchange Server, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business IT networks to create a high state of availability and business continuity capability at a budget-friendly cost.
Network Consultant Helpdesk Services
After Hours CISA Certified Security Expert Helpdesk Outsourcing Services Online Consulting
Progent's Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's pool of veteran technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
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Microsoft Desktop Network Support Group
Microsoft and Mac Desktop IT Consulting Services
Progent can deliver a broad range of cost-effective services to assist your business to deploy, configure, troubleshoot, and manage desktop PCs and laptops powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer on-premises or remote help for individual machines or laptops or help you to design and carry out a company-wide rollout of new or revised OS platforms and business applications. Progent can also supply engineers and technicians to assist you to prepare for and complete a company relocation or consolidation designed to cause minimal disruption of your business.
Project Methodology Consulting Services Firm
Envisioning Phase: Requirements Definition Tech Consultants
When conducting IT tasks for enterprise clients, Progent uses a structured approach based on specified milestones so as to achieve financial, scheduling and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards based on the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, test models, design adjustments, and professional deployment. All facets are recorded to make available a comprehensive description of technical services performed and to assist in downstream system maintenance.
Support and Help Service Reports
Top Service Database Support
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all billed services. Unlike some freelance consultants or local support firms who offer scant documentation or specifics of services performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support reports sent by every consultant to each client. The discipline of documenting and archiving support activity results in more efficient support and avoids a slew of typical problems such as when a support customer is effectively held hostage to a consultant who won't let go of the keys to the kingdom.
School District Exchange Consultant
Engineer Local Government Cisco
Progent has extensive experience delivering a full-spectrum of remote IT consulting and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the industry's pioneers in delivering expert remote network support and has delivered IT solutions to clients in all 50 states. Remote support saves travel expenses and solves issues more quickly than onsite service calls.
Consultants ransomware data recovery
Ryuk ransomware cleanup Consulting Services
Progent's ransomware consultants can help your business to evaluate your ransomware defenses, remotely monitor and protect your network, assist with negotiating a settlement with a hacker, and restore a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Award Winning Microsoft Operations Manager Case Studies
MOM Case Study
Before Progent's MOM-based solution, network issues were handled reactively, once users were impacted by them. With the benefit of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent can now ward off network problems before they becomes critical enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve potential problems before clients know that the problems exist. Progent supports MOM 2005 and MOM 2000 to offer small business networks enterprise-class availability, safety and performance.
At Home Workforce VoIP Technology Consulting
Integration Services Telecommuter IP Voice
Progent can help small and mid-size companies to set up IP voice solutions to give their at-home workers the advantage of transparent extensions of the company phone network.
VoIP Setup and Support
Support and Setup IP Communications
Progent's Cisco certified networking consultants offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
SQL Server 2019 R Services On-site Support
Emergency SQL Server 2019 Always On Remote Technical Support
Progent's certified SQL Server 2019 consultants can help your organization to evaluate the business case for migrating to SQL Server 2019 and can provide rapid online or onsite access to experts in solution planning and deployment, application programming, database administration, and cybersecurity.
After Hours Windows Server 2012R2 Technical Consultant
24x7 Windows Server 2012 R2 upgrade Consultant
Progent's certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management staff, create an enterprise-wide security plan, streamline network management, assist with application development, and generate and validate a DR/BC plan.
Online Technical Support Windows 2008 R2
Windows Server 2008 R2 IT Consultants
Microsoft Windows Server 2008 is a major step forward in making information systems more secure and available, simpler to virtualize and administer, faster, and able to provide an improved platform for web publishing. Progent can assist your company get the most from the improvements built into Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, education, staffing, monitoring, and security expertise.
WSUS Engineers
Microsoft SUS Specialist
Microsoft Windows Server Update Services allows IT administrators to deploy and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can completely and easily manage the distribution of updates that are published via Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's computers, defining the Group Policy settings, and making sure your Microsoft Software Update Services GPO is linked to an Active Directory container appropriate for your network environment.
Immediate Microsoft Exchange Server 2010 Upgrade Engineers
Professionals Exchange Server 2010 Migration
Progent's Microsoft and Cisco-certified network experts can assist you to determine the value of Exchange Server 2010 for your company and can help you to plan and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer quick return on investment by improving your productivity, cutting the cost of hardware and service, streamlining management, and integrating your key communications technologies.
Windows and Solaris Online Support Services
Windows, UNIX, Solaris Support and Integration
If your company operates a UNIX, Linux, or Solaris network or a multi-OS computer system, Progent's CISM and CISSP-premier consultants can help your entire organization in a wide range of security topics including security management procedures, security architecture and models, connection control systems and methodology, applications development security, operations security, hardware security, telecommunications, network and Internet security, and business continuity planning. CISM and ISSAP define the core competencies and worldwide standards of knowledge that network security managers are expected to master. These certification give IT management the confidence that consultants who have earned their CISA or CISSP qualification have demonstrated the background and knowledge to offer world-class security support and consulting services.
Office SharePoint Server 2007 Onsite Technical Support
SharePoint 2007 Integration Support
Progent's Microsoft-authorized experts can show you how to rationalize the economic justification for implementing SharePoint Portal Server 2007, consult with you on the most sensible version of SharePoint Server for your application, offer setup and deployment expertise, help you to set up MS SQL Server as a back-end database, improve your network integrity, integrate your standard and custom application software to work with Microsoft SharePoint 2007, design a company-wide security strategy that encompasses portal solutions, and deliver troubleshooting and Help Desk support.
OS X and Exchange Network Consultants
Support and Setup Mac and Outlook Web App
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Mac users are able to collaborate with colleagues who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to get and transmit email, search the Exchange global address list, import addresses, sync up appointments, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage education.
Sun Solaris Remote Consultant Services
Sun Solaris Remote Consultants
Progent provides national remote phone support and troubleshooting services for businesses that operate Sun Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft products. Online IT help provides maximum leverage for your information technology dollar by extending user efficiency and shortening the time billed for computer repair services. Sophisticated online access technology and experienced technicians and engineers allow Progent to handle most network issues without squandering time and money by going to your site. In most of situations your IT problems can be remediated over the phone or through a combination of phone help and remote access. Progent can put you in touch with Cisco CCIE network engineers and CISSP premier security professionals to help with the toughest network problems.
Ohio Computer Network Consulting company
24-Hour Indiana Network Management Services
If your company does not require urgent online support but you think you will require assistance with your network in the near future, you can save time and expenses and guarantee that the appropriate expertise will be ready when you require it by getting in touch with a Progent sales specialist and registering as a customer. For more information, phone 800-993-9400 or email information@progent.com.
Infor SyteLine CloudSuite Upgrade Technology Professional
Infor SyteLine CloudSuite Materials Management Engineer
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies more than a quarter century of experience helping manufacturing and distribution organizations to simplify complicated supply chains and streamline key processes in order to bring products to market quickly and adhere to customer schedules consistently. Progent can provide the skills of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite services that can range from as-needed advice to comprehensive solution design and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Benefits for Microsoft Consultants Contractor Jobs
24x7 Benefits for Microsoft Consultant Work At Home Job
Progent's compensation model is based on revenue sharing, so just like being a freelance contractor, your income is entirely tied to your work effort. Some of our support staff focus on lifestyle issues and choose to consult at an easy pace, utilizing our flexible schedule to follow personal pursuits such as hiking, car racing, skiing, fishing, travel, or spending free time with family and friends. Others use the opportunity to make big bucks via hard effort and long hours. Progent fully encourages either side of the spectrum plus any point in the middle.
Bandwidth Throttling Test Lab Specialist
VLAN Test Lab Engineers
The Progent Test and Training Lab at the QTS Internet Data Center can be used for piloting mission-critical applications, developing cost-effective migration methodologies, assessing and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility issues, and building training environments for the latest technologies. For Progent customers who lack adequate in-house resources to configure effective test environments, the lab reduces capital outlay and technical risk while keeping critical IT projects on schedule.
24-Hour Microsoft Hyper-V 3.0 Virtual Machines Support and Setup
Hyper-V 3.0 Server Outsourcing
Widows Server 2012 R2 Hyper-V enhances server virtualization in key areas including secure multitenancy, agile network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your company to benefit from Hyper-V to deploy and maintain virtual servers to reduce IT costs and enhance productivity.
MSP360 Server Backup Remote Support
Consultants MSP360 Server Backup
Progent's data protection experts can assist you to design, deploy and debug a backup/restore plan based on MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for VMs and physical machines, supports all leading public clouds, and allows businesses to create a data protection solution with a low Recovery Time Objective and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss resulting from human mistakes, system glitches, ill-intentioned users, and malware attacks such as ransomware.
Professional Excel for Mac
Immediate Apple MACos with Windows Integration
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity programs. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for networks that combine Mac with Windows computers with extensive resource sharing, or environments which intentionally limit collaboration between Apple Mac and Windows systems.
Award Winning Cisco and Microsoft Certified Expert Horizon3.ai NodeZero Certified Penetration Testing Forensics Services
24x7x365 Horizon3.ai NodeZero Security Penetration Testing Network Intrusion Penetration Testing
Progent's certified security consultants can perform NodeZero-powered penetration tests to make sure your security defense tools and policies are correctly set up and effective.
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