Additional Topics of Interest

SQL Server 2016 PolyBase Engineer
24x7x365 Engineer SQL Server 2016 Query Store

SQL Server 2016 offers significant enhancements in speed, capacity, security and compliance, availability, mobile computing integration, plus integrated BI. Innovations include PolyBase for processing structured and unstructured files simultaneously for data warehousing, R language integration, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide online and on-premises support to help organizations of any size to deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.

Monitoring and Reporting Help and Support
Operations Manager Support and Integration

Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes expert online or onsite consulting services for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate serious problems detected by System Center 2012 Operations Manager.

SCCM 2012 Migration On-site Support
Microsoft Certified SCCM 2012 Software Inventory Support

Progent can help your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device management platform or help you to modify your existing SCCM 2012 environment to support your evolving business needs. Also, Progent can help you to build a software foundation that fully supports SCCM by providing expertise with related Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services.

Tracking Service Costs On-site Technical Support
Service Reporting IT Services

Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered support activities. Unlike some freelance consultants or local support firms who provide scant documentation or specifics of tasks done, every service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the service documentation transmitted by each staff member to each client. The discipline of documenting and organizing service records results in more effective service and avoids a slew of common problems such as when a support customer is virtually held hostage to a consultant who won’t release vital service information.

Hyper-V 2016 Migration Integration Services
Hyper-V 2016 Management Network Engineer

Windows Hyper-V 2016 incorporates core technologies first developed for and refined on Microsoft Azure, one of the world's largest public clouds. This dramatically improves the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, availability, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to run your vital workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, create and carry out a smooth upgrade plan, educate your IT administration and technical support staff, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.

password management Consultants
Open Now ProSight domain management Specialists

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can save as much as 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you’re making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.

Network Consulting Experts Nation Wide Support
Maryland Consulting Services Firm

Progent’s Technical Response Center (TRC) provides nationwide extended hours remote help for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours phone help and online secure network access to isolate and resolve technical problems quickly and economically. The breadth of IT expertise represented by Progent's staff of nationwide service engineers allows Progent to escalate even the toughest problems to qualified specialists as required. For urgent problems, the TRC endeavors to answer your call for service in less than one hour.

Windows and UNIX Consultant Services
UNIX with Windows Engineer

Progent's UNIX family consulting services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise offers you a convenient single consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

Microsoft and Cisco Certified Network Consulting Services Midsized Company
Midsize Business Software Consulting Services

Progent provides technical support for medium size companies with 100 to 250 system clients. The mid-size company or office has traditionally been an overlooked part of the market for network consulting expertise. The overhead and service delivery practices of major third-party support organizations make them too expensive for the typical mid-size company or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an IT system whose complexity and sophistication are frequently similar to the information systems of much bigger enterprises. Progent's support delivery model, which takes full advantage of remote support, virtual network technology and 24x7 network monitoring, significantly reduces the IT maintenance expenses of an SMB while offering the mid-size company with big-company service from professional, IT consultants with background in a broad range of midsized business technologies. If your mid-sized company or small business is looking for the quality of network support appropriate for a mid-size office without paying big-company prices, call Progent.

Specialist Exchange 2013 Performance Tuning
Exchange 2013 Disaster Recovery Consultants

Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers important innovations as well as a redesigned architecture. These improvements affect key facets of IT such as ease of administration, availability, security and compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Exchange 2013, design an efficient validation and rollout plan, and train your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management services for Exchange 2013.