SQL Server 2016 offers significant enhancements in speed, capacity, security and compliance, availability, mobile computing integration, plus integrated BI. Innovations include PolyBase for processing structured and unstructured files simultaneously for data warehousing, R language integration, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide online and on-premises support to help organizations of any size to deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes expert online or onsite consulting services for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
Progent can help your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device management platform or help you to modify your existing SCCM 2012 environment to support your evolving business needs. Also, Progent can help you to build a software foundation that fully supports SCCM by providing expertise with related Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services.
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered support activities. Unlike some freelance consultants or local support firms who provide scant documentation or specifics of tasks done, every service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the service documentation transmitted by each staff member to each client. The discipline of documenting and organizing service records results in more effective service and avoids a slew of common problems such as when a support customer is virtually held hostage to a consultant who won’t release vital service information.
Windows Hyper-V 2016 incorporates core technologies first developed for and refined on Microsoft Azure, one of the world's largest public clouds. This dramatically improves the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, availability, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to run your vital workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, create and carry out a smooth upgrade plan, educate your IT administration and technical support staff, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can save as much as 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you’re making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote help for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours phone help and online secure network access to isolate and resolve technical problems quickly and economically. The breadth of IT expertise represented by Progent's staff of nationwide service engineers allows Progent to escalate even the toughest problems to qualified specialists as required. For urgent problems, the TRC endeavors to answer your call for service in less than one hour.
Progent's UNIX family consulting services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise offers you a convenient single consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent provides technical support for medium size companies with 100 to 250 system clients. The mid-size company or office has traditionally been an overlooked part of the market for network consulting expertise. The overhead and service delivery practices of major third-party support organizations make them too expensive for the typical mid-size company or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an IT system whose complexity and sophistication are frequently similar to the information systems of much bigger enterprises. Progent's support delivery model, which takes full advantage of remote support, virtual network technology and 24x7 network monitoring, significantly reduces the IT maintenance expenses of an SMB while offering the mid-size company with big-company service from professional, IT consultants with background in a broad range of midsized business technologies. If your mid-sized company or small business is looking for the quality of network support appropriate for a mid-size office without paying big-company prices, call Progent.
Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers important innovations as well as a redesigned architecture. These improvements affect key facets of IT such as ease of administration, availability, security and compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Exchange 2013, design an efficient validation and rollout plan, and train your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management services for Exchange 2013.
Microsoft allows you to create transparent hybrid environments that combine Office 365 and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located at your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on schedule and within budget.
Progent's ProSight family of managed IT services are designed to provide businesses who have minimal internal network administration and support teams with affordable help from world-class management tools and technical experts. Advantages of Progent's ProSight catalog of managed services include flat-rate IT maintenance costs, smart automation of common management tasks, ongoing adoption of the latest technology, smooth migration from legacy systems to modern solutions, improved fit between computer technology with business goals, guidance from veteran IT experts, and allowing management to focus on business issues instead of fast-evolving computer technology.
Progent's Apple Mac consultants can promote the creative aspect of Mac computing by offering consulting services and education in imaging, sound, and video. Progent's consultants can provide expertise in a range of Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Progent’s wireless consultants can help small organizations design, choose, evaluate, install and support protected building-to-building wireless bridges that integrate seamlessly into your IT network while offering a degree of security that matches or exceeds wired connections. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can show you how to select and install the wireless link technology that match your company requirements.
Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or Office 365 and simplify management through integration with Active Directory. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support services to assist your company to manage and repair your existing Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist you to plan and carry out a smooth Skype for Business upgrade.
Progent's Data Center consultants can help you identify high availability data centers that match the specific requirements of your business. High availability Internet Data Centers are particularly attractive to small companies because of their low cost and convenience compared to pursuing a do-it-yourself approach. Attempting to design an in-house data center that offers even a basic level of fault tolerance is too costly for the majority of small organizations. Progent is ready to show you how to get all the benefits of high availability data centers and fault tolerant colo sites by offering a full range of consulting and maintenance services.
Progent's Check Point Software firewall experts can show you how to plan, deploy, and manage firewall solutions that rely on Check Point Next Generation security gateways and Check Point's subscription-based security services. Progent can also assist you support older Check Point firewall models or migrate efficiently to Check Point's next-generation firewalls.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide centralized control and world-class protection for all your email traffic. The hybrid structure of ProSight Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device provides a further level of analysis for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Progent can assist your business to understand the many subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and maintain hybrid networks that transparently combine on-premises and cloud resources.
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and repair a system-wide move to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the important 32-bit applications which you intend to retain plus the latest 64-bit versions of applications you wish to run.
For small and midsize companies, network security and information assurance and regulatory compliance can be excessively complicated to stay ahead of but too dangerous to overlook. The world's biggest institutions have been breached, and the top cloud service providers have occasionally been knocked out. It looks like there's no place to run. Progent has made it affordable for smaller businesses to carry out critical security projects successfully by offering the benefit of billed time to the closest minute with no minimum billing for remote help. This means you have access to a seasoned information consultant to deliver precisely the help you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any aspect of system security including security assessments, malware screening and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a complete security plan.
Progent's consultants can provide online and onsite consulting services for organizations of any size to assess the benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan a local, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; configure HA solutions; interface Skype for Business with your PSTN gateway; and integrate third-party communication platforms such as Cisco Video Interop Server. Progent's certified data security experts can assist you design and verify a security environment for your Skype for Business solution that meets government and industry requirements.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and on-premises expertise, software development, and debugging services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud infrastructure into a cohesive information management solution.
Progent's Meraki Wi-Fi AP experts offer remote and onsite support services to help organizations of all sizes to plan, install, maintain, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to configure and support Meraki-based wireless networks for environments that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that provides the same connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.
Progent offers expertise for security analysis utilities including LANguard from GFI for performing a set of automatic network testing scans to identify possible security problems. Progent has extensive experience with network analysis tools and can show you how to make sense of testing reports and react appropriately. Progent can show you how to build protection into your company operations, install scanning tools, plan and implement a protected network environment, and suggest policies to optimize the security of your IT system. Progent's security consultants are available to show you how to configure a firewall, design secure remote access to email and data, and install virtual private network. Progent's certified security experts can also validate the protection of web applications and can run comprehensive information security audits of enterprise-wide security to determine your organization's compliance with key industry security standards such as HIPAA, NIST, and ISO 17799.
Cisco's wireless VoIP phones are hardened Wi-Fi handsets intended for professionals who are on the move within campus, warehouse, retail or other environments where IT management wants portable phones that provide more administrative control, data security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones typically requires that IT teams set up and optimize many key pieces of your Wi-Fi infrastructure such as APs, routers, wireless LAN controllers, and call management software. Progent's certified experts can provide remote and on-premises support to help your organization create and maintain a Cisco wireless IP phone deployment by providing services that can range from debugging the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
The service background of Progent's certified Windows Server consulting team, with an average of more than 11 years of work in Microsoft technology, assures you success in selecting the version and set up of Windows 2003 Server that matches best with your company's goals. Progent can also assist you with designing, deploying, managing and troubleshooting powerful information technology applications powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Windows NT.
Progent’s Microsoft-premier consultants can assist your organization to enhance your workstations from 32 to 64 bits. Progent can help you to calculate the costs and benefits of upgrading to 64-bit PC desktop processing, plan an efficient migration process that minimizes operational interruptions, and provide economical, professional online help to aid you to configure 64-bit PC desktop software and application programs on your current computers.
Progent has delivered support for Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered integration, customization, education, and debugging since the product's debut. Progent offers top-tier expertise for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist your business to plan, test, and carry out an efficient migration from a an outdated release to the current version of Microsoft Dynamics GP.
Progent's certified Windows Server 2019 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progent’s colocation center support services are designed for businesses with hardware located at IDCs or data center colocation hosting sites and in need of on-demand on-site assistance at the colo facility as well as off-site support from Microsoft and Cisco Premier experts. Progent provides a full array of data center and data center and co-location support services including system architecture evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications infrastructure, development and installation of high availability configurations, defining and implementing layered security defenses, firewall configuration and support, configuring load balancing environments, and creating high-availability server and storage cluster systems.
Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of Internet Security and Acceleration Server and provides a centrally administered web gateway that acts as a single-server solution for an array of security functions such as an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, allows customized reporting powered by SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual server to cut costs and enhance recoverability. Progent's Microsoft-certified engineers can help you to design and carry out pilot and production implementations; interface Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and SharePoint; set up Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Progent's support specialists in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows computers into cohesive environments with resource sharing and collaboration functionality. Enabling productive co-existence among a mix of servers and desktops powered by Apple Mac OS and Windows requires extensive knowledge of and background with Mac and Windows products. Progent's experience in Windows and Apple consulting makes it possible to provide expert support to businesses that depend on these technologies to maintain their competitive advantage. Progent can also help your business to integrate Apple's iPhones and iPads with your Windows network.
Les Kent has a 35-year track record of effective network integration, executive management, marketing, and operations. He has demonstrated a knack for creating sophisticated information technology solutions while working as a network architect, application developer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and global corporations.
Progent's Cisco-certified IT consultants can show you how to create an economical, high availability Internet connection solution that can deliver non-stop Internet access through a broad array of high availability Internet network technologies including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers CCIE consultants to help you apply the most current techniques for fault tolerant Internet connectivity to implement an economical, completely redundant Internet interface with automatic failover and other features to deliver non-stop Internet access.
Progent is among the most qualified network support companies for creating e-mail solutions based on Exchange 2000. Progent specializes in helping small and mid-size businesses derive the full benefits of Exchange Server 2000 under common scenarios including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server administration.
24x7 Windows Server 2019 Virtual Machine Load Balancing Technology Consulting
Progent is a leading innovator in cost-effectively delivering world-class IT help to small companies. Progent's achievement in handling the IT support requirements of the historically underserviced small company sector is the combined outcome of key technical and operational breakthroughs that have eliminated much of the conventional expenses out of managing network support, added unprecedented professional skill into the IT service system, and dramatically accelerated the repair process.
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network running at peak levels by checking the state of critical devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so any looming issues can be resolved before they have a chance to disrupt your business.
System Center Configuration Manager 2016 automates software deployment across multiple sites, streamlines security and compliance settings management, keeps track of network assets, guards against company data leakage, provides network health reporting, enables safe self service, and offers a common point of control for managing multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can help you with any facet of designing, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Cisco CCIE-certified networking experts offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent can provide affordable remote and on-premises support to help businesses to migrate any portion of their critical IT infrastructure to Google Cloud Platform services. This can save time and hardware expense and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security.
Progent's Juniper Networks-certified NetScreen engineer can assist your company to configure and optimize NetScreen 5000 series routers, upgrade from older NetScreen devices to the latest Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-vendor environments.
Small to middle size businesses can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progent’s Microsoft certified network support experts. With Progent's economically priced network support programs, mid-size organizations can choose a basic co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to provide small and midsize business networks enterprise-class availability, security and productivity.
Progent's Check Point consultants can help you choose and deploy Check Point Firewall utilities and appliances based on Check Point's security platform to offer an affordable and efficient security defense for your IT network. Progent can also show you how to configure other Check Point technologies including ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and provide a single source for on-going network support, maintenance, training, and design services.
Emergency Windows Server 2019 Security and Compliance Remote Consulting
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to design and implement an efficient migration of your current SQL Server environment to any deployment architecture including local, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support services ranging from as-needed architecture review or debugging to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Progent's compensation model is built on contribution, so similar to being an independent consultant, your earnings are directly tied to your work effort. Certain Progent support staff stress lifestyle issues and elect to consult at a more relaxed pace, utilizing our flexible schedule to follow individual enthusiasms like hiking, car racing, skiing, fishing, vacations, or spending private time with relatives and acquaintances. Others take advantage of the opportunity to earn big dollars via lots of effort and long days. Progent fully encourages both sides of the spectrum plus everything in the middle.
Microsoft Dynamics GP/Great Plains software offers analytics and reporting features that allow you to monitor all operations, revenues and spending, and sales patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can help you create reports that allow you to understand your business more thoroughly, converting raw data into valuable business information. Progent can enhance your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other development environments in order to offer specialized business application development and eCommerce applications that work seamlessly with Microsoft Dynamics GP/Great Plains.
Progent is a leading innovator in cost-effectively providing world-class IT help to small businesses. Progent's achievement in addressing the network support needs of the chronically underserved small company market is the cumulative outcome of major technical and operational innovations that have eliminated a great deal of the conventional expenses out of administering network service, injected unprecedented technical expertise into the IT service system, and dramatically streamlined the solution process.
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, monitor, optimize and troubleshoot their connectivity appliances like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration of almost all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, locating devices that require critical software patches, or resolving performance issues.
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the foundation for a feature-rich but easy-to-manage IT network. The technical demands of the Microsoft .NET components included with Small Business Server 2011 calls for a computer consultant with real-world background planning and integrating cohesive, end-to-end business network solutions. Progent's Microsoft Small Business Server professionals have an average of over a decade of background supporting business systems founded on Microsoft products. This background assures you results in installing, administering, and repairing IT solutions that incorporate the SBS Server package of servers and applications.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet applications while enabling enhanced efficiency by making these resources accessible to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 helps guard corporate applications, services, and data throughout all network layers with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server consultants can help you plan, install, configure, and maintain Internet Security and Acceleration Server 2006 on your network so that your company achieves a smart and affordable combination of security, convenience, and performance.
Microsoft Office 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and other Exchange infrastructure to lower hardware expense and administrative overhead. You can use Office 365 Exchange Online to host all your mailboxes, or you can run a hybrid architecture that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote support to help your organizations to evaluate the benefits of Exchange Online, plan a network topology that fits your business needs and budget, implement a non-disruptive move from your current Exchange system to one that includes Exchange Online, train your IT team and end users, and provide as-needed consulting and troubleshooting.
Progent offers the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the basic capabilities and global standards of performance that IT security managers are expected to learn. CISM provides business management the assurance that those who have qualified for their CISM certification possess the experience and capability to provide efficient security administration and consulting services.
Progent’s wireless professionals can help small companies design, select, test, deploy and maintain protected building-to-building wireless bridges that integrate transparently into your existing network while providing a level of protection that equals or exceeds wireline connections. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you select and deploy the wireless link technology that fit best with your business needs.
For advanced project management support, Progent offers the services of veteran information technology professionals with decades of background in IT management, program development, and process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management skills to assist enterprise customers follow best practices to make sure strategic projects are successfully completed on schedule and on budget.
Progent's pricing policy is to bill for online service and in-person help per minute. As a result, you are billed only for received support. Progent does not impose a higher rate for after-hours or priority service, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no minimum fee and asks no monthly commitment for services provided during regular working hours. Many support firms impose large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with large invoices for fast solutions so you won't be tempted to allow minor problems to fester.
Progent's SonicWall firewall experts can show you how to deploy, manage, and update SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end security plan and design protection into your corporate practices.
System Center Configuration Manager automates software provisioning across multiple sites, simplifies compliance settings control, keeps track of network assets, protects against company data leakage, performs health monitoring, allows secure self service, and delivers a common control mechanism for managing mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can help businesses of any size with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the business case for upgrading to SQL Server 2019 and can deliver rapid online or on-premises access to consulting experts in solution design and integration, software programming, SQL Server management, and network security.
Progent offers customized online instruction for popular desktop apps and operating systems such as Microsoft Office Excel, Word, Publisher and Outlook plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction provides the advantages of traditional physical classroom seminars, such as immediate communication between students and teachers, but avoids the costs of transportation and the hassle of trying to accommodate the availability of many trainees. Available to single students or groups of any size, Progent's live online instruction allows the trainer to run the class from an online facility while the clients can be spread across an office or across the the U.S. Virtual learning deploys proven teaching aids like virtual white boards, electronic hand-raising, and collaborative applications. Sessions can be brief and personalized to specialized subjects or longer in duration and wider in coverage.
Cisco's wireless IP phones are hardened wireless devices designed for professionals who are on the move within campus, warehouse, health-care or other environments where IT management requires user endpoints that provide more administrative control, security and durability than is possible with the Bring-Your-Own-Device style of workplace communications. Creating solutions with Cisco's wireless VoIP phones typically demands that you configure and fine tune many components of your wireless infrastructure such as wireless access points, routers, wireless LAN controllers, and management tools. Progent's certified experts offer online and on-premises support to help your organization build and maintain a Cisco wireless IP phone deployment by providing services that can range from troubleshooting the set up of an IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
For Windows desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can assist your company to plan a XenDesktop solution that improves the strategic impact of your information system; integrate XenDesktop technology with your servers, end-user devices, and peripherals; migrate your existing desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also instruct your IT staff to adhere to best practices to maintain XenDesktop effectively.
Progent can provide onsite training designed for people who want to expand their knowledge of the macOS and OS X operating system, Apple Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for Mac applications.
On-site Support Windows Server 2019 Disaster Recovery Planning
Progent's Microsoft-authorized consultants can show you how to rationalize the business case for deploying SharePoint Portal Server 2007, advise you on the appropriate version of Microsoft SharePoint for your circumstances, provide configuration and deployment services, assist you to set up Microsoft SQL Server as a supporting database, optimize your network infrastructure, integrate your standard and customized application software to work with SharePoint Portal Server 2007, develop a comprehensive security strategy that encompasses portal technology, and deliver troubleshooting and Help Desk services.
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Progent's certified security staff can help you protect your Mac network through professional services including running security audits, clean up after virus and denial of service penetrations, configuring firewalls, implementing secure off-site and mobile connectivity, deploying monitoring programs for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security plan adapted for the specific goals of your business information system.
Progent can assist your business in all facets of your upgrade to Exchange 2016 including designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified consulting experts can help you to determine the value of Exchange 2010 for your business and can help your IT staff to design and implement a smooth upgrade to Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will offer quick return on investment by improving your productivity, lowering the cost of equipment and service, streamlining administration, and integrating your vital communications technologies.
Progent can provide one-on-one training designed for individuals who wish to expand their knowledge of the macOS and OS X operating system, Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar training for Mac application software.
Progent's CISSP-certified network security consultants can assist organizations of all sizes with any facet of information system security. Progent can create efficient security systems that guard a small business from modern malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid networks that support local, online, and mobile users sharing network resources spread over multiple physical datacenters and public and private clouds.