Additional Topics of Interest

Top Ranked Education Network
Training Network

Progent practices information transfer from Progent's consultants to clients. By teaching customers to deal with problems that are within their scope, Progent is able to focus on providing high-value skills where Progent has little competition. Medium-size businesses who work with trusted independent consultants or who employ internal IT personnel benefit when Progent passes on information about critical technology and proven methodologies to make their networks more robust, protected, and productive.

Consultant prime infrastructure
wireless controller Help and Support

Catalyst family of wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and control of wireless APs, tuning wireless performance by limiting the effect of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening data security by detecting cyber threats and filtering traffic content according to user type and location. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's latest Wi-Fi controller solutions.

Work from Home Conferencing Technology Consulting Services
Remote Employees Video Conferencing On-site Support

Progent can help small and mid-size companies to implement and troubleshoot conferencing platforms to allow their at-home workforce to collaborate effectively with teammates and clients.

Consulting Firms Certified Microsoft Partner
Best Microsoft Partner Small Business Computer Consultants

Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the top client endorsement and enjoy the tightest operational relationship with Microsoft. The understanding, capabilities, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business better solutions for your information system.

After Hours PIX Firewall Professionals
Cisco PIX Firewall Upgrade Help and Support

Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer support these devices. Progent still offers consulting support for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you determine if you should move up to more current firewall products available from Cisco. Progent's Cisco-certified specialists can help you design and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls following industry best practices.

Consulting Hourly Price Network Consulting Companies
Largest Remote Troubleshooting Consultant Hourly Rate

Progent's pricing policy is to bill for remote service and on-site visits per minute. As a result, you pay just for received support. Progent does not demand a more expensive rate for off-hours or priority support, and inside California or in areas where Progent offers on-site support, Progent does not bill for travel except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no initialization fee and requires no retainer for services delivered during regular working hours. Many service organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large bills for quick solutions so you will not be tempted to permit simple problems to fester.

Cisco Switch Computer Service Providers
Cisco VoIP Information Technology Management

Progent offers fast online support from Cisco CCIE network infrastructure experts. Progent's CCIE experts can link to your network using powerful remote support tools to provide fast and affordable troubleshooting and repair of urgent network infrastructure problems.

24-Hour Service Database Support and Integration
Services Documentation Troubleshooting

Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some independent consultants or local support organizations who provide scant documentation or details of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the service documentation transmitted by each consultant to every client. The practice of detailing and archiving service records allows more efficient service and avoids a slew of typical problems such as when a support customer is virtually held captive to a consultant who refuses to release vital service information.

Online Consulting Cisco PIX to ASA upgrade
ASA and PIX Remote Support

Progent's experienced Cisco network security consultants offer high-level PIX Firewall and ASA Firewall consulting support including infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from compact, easy-to-install desktop devices for small and home offices to scalable enterprise-grade products, Cisco PIX and ASA Firewalls offer advanced security, performance, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a proven, specially designed platform, minimizing common OS-specific security gaps.

Integration Firm Crystal Reports
Power View Coder

Progent can provide remote and on premises expertise to help your organization with any facet of BI reporting ranging from debugging or modernizing applications to designing and deploying an advanced BI environment. Progent's management reporting consultants can assist your company to maintain your current BI system, help you to upgrade reports from a legacy reporting platform to a current solution, and provide as-needed online training tailored to your individual requirements. Progent's management reporting consultants can provide expertise in all popular BI reporting and visualization tools such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Designer.

Microsoft 365 AD Connect IT Consulting
Microsoft Certified Microsoft 365 Deployment Readiness Onsite Technical Support

Microsoft allows you to create transparent hybrid environments that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes located on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on time and within budget.

Non-stop Clustered Servers Remote Troubleshooting
Network Engineer High-Availability Failover Clustered Servers

Progent provides Windows Cluster Server expertise to help your company implement high availability server clusters designed to deliver 100% uptime. Windows cluster servers for non-stop networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. By assisting you t create high availability clustered server environments based on Microsoft Windows Server Cluster 2003, Progent's Certified Windows professionals ensure that your zero-downtime clustered servers are configured to maximize the competitive advantage of your IT system.