Progent can help you in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook.
If you are a network engineer with technical support experience, joining Progent and helping Progent's customers will enhance your skills via interaction with Progent's staff of motivated, world-class consulting experts. Progent's commitment to offering network consulting and technical support to small and midsize businesses will offer you the chance to work in depth with business leaders and contribute tangibly to the success of dynamic companies. Also, Progent's virtual office environment provides state-of-the-art tools for remote service and wireless connectivity to help you to deliver fast solutions when you take on business-critical issues.
Progent's Microsoft-certified consultants average over 10 years of experience providing email support for customers that range from small offices to global enterprises. Progent offers economical support for all versions of Exchange Server to strengthen email and virus protection, design high availability email systems, and facilitate remote and mobile email connectivity. Progent's Exchange support services can help you in planning and implementing a move from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2019 Server. Progent also offers support for Windows 10 and Windows 11 desktops using Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major browsers. For email virus protection, spam filtering and data data leak protection, Progent offers Email Guard managed services.
In addition to offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group webinar training tailored to meet your specific requirements. Progent's consultants also can show you how to build and support a secure, robust network foundation to support your ERP, MRP and accounting solutions.
Progent offers small organizations two ultra-affordable security inventory scanning packages that provide, for a set fee, remotely managed scans of your network security profile which are evaluated by professional security specialists who interpret the data collected by the scan, deliver unbiased summaries of your current security vulnerability, and make suggestions for improvements. Progent has developed two complementary network security inventory scanning packages for external and internal security scanning that are priced to fit the budgetary realities of small businesses while offering enterprise-class evaluations of your network's exposure to assault.
Microsoft Small Business Server is a low-cost collection of essential servers that provides the basis for a feature-rich but manageable information. The technical demands of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 calls for a computer consultant with hands-on background designing and integrating cohesive, comprehensive business network environments. Progent's Microsoft SBS Server consultants have an average of more than 10 years of background integrating business networks founded on Microsoft products. This background assures you success in deploying, managing, and troubleshooting network environments that include the Small Business Server suite of servers and productivity software.
Progent's Test and Training Lab located at the QTS Data Center can be used for piloting line-of-business applications, creating efficient system upgrade procedures, evaluating and optimizing performance, designing or verifying business continuity strategies, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients who lack sufficient in-house resources to assemble effective test environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital IT projects on schedule.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that includes machine learning technology and expert services to provide comprehensive endpoint detection and response.
Progent offers online and on premises consulting to assist you with any facet of business intelligence (BI) reporting ranging from troubleshooting or modernizing reports to designing and deploying a comprehensive BI solution. Progent's management reporting consultants can assist you to support your existing BI environment, assist you to migrate reports from an outdated reporting platform to a modern one, and deliver as-needed online mentoring tailored to your specific requirements. Progent's management reporting and analytics consultants offer experience in all popular BI reporting platforms including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Progent's consultants offer remote and on-premises expertise for companies of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to plan an on-premises, cloud or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; configure high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate other communication platforms like Cisco UC. Progent's certified data security consultants can assist you create and validate a security environment for your Skype for Business solution that is compliant with regulatory requirements.
Progent's Mac consultants can support the creative facets of Mac environments by providing consulting services and training in imaging, audio, and video. Progent's support professionals can provide help in a range of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Cisco IP phone and video IP phone experts can help you to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Unified CM, previously known as CallManager, or with Unified Communications Manager Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM apps that include Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco SRST systems for survivability.
Progent's Juniper Networks-authorized network engineer can assist your company to plan and deploy Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade smoothly from outdated devices to the latest versions. Progent's Junos OS consultants can also offer expertise with Juniper's flagship network operating system to help you to streamline the administration and strengthen the security of your Juniper VPN devices and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help you maintain networks that include a combination of Juniper's OS platforms.
Dynamics GP allows you to expand and manage your business more efficiently by delivering easy access to strategic data and a rapid ROI. Microsoft Dynamics GP/Great Plains confers major productivity benefits such as its ability to extend the reach of your company, handle your financials, computerize financial operations, unify processes throughout your company, improve inventory control, increase order accuracy, expand sales and shorten lead-time, and maximize cash flow. Progent can help you configure and maintain a robust, secure server and communications foundation to support Great Plains, and can provide experienced Dynamics GP/Great Plains consultants to make sure you derive the full benefits of your Microsoft Dynamics GP/Great Plains business management system.
ProSight Active Security Monitoring incorporates next generation behavior analysis technology from SentinelOne to guard endpoints as well as physical and virtual servers against recognized as well as zero-day ransomware variants like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent can help you to design and carry out an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both onsite and cloud resources.
Progent's Microsoft-certified experts can help you evaluate the economic case for implementing SharePoint Server 2007, advise you on the most sensible edition of Microsoft SharePoint for your circumstances, offer setup and deployment expertise, help you to install MS SQL Server as a supporting database manager, improve your network integrity, integrate your standard and custom application programs to operate with Microsoft SharePoint 2007, design a comprehensive security strategy that encompasses portal solutions, and deliver maintenance and Help Desk services.
Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync 2010 can also reduce expenses by doing away with Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified IM and Presence consultants can provide online and onsite support to assist your company to manage and repair your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also help you to design and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Configuration Manager automates software deployment at scale, streamlines compliance settings management, inventories network assets, guards against company data leakage, performs network health monitoring, allows secure self service, and offers a common control mechanism for administering mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can help you with any aspect of planning, implementing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering with continual replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles away from one another. Progent's roster of seasoned network experts can assist you to design, configure, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can make sure you follow best practices for installing your MetroCluster solution by delivering help with procedures like assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to verify compliance with industry standards and government mandates.
Progent's experts can provide Mac users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and one-on-one education. Progent can assist clients to migrate to macOS from OS X or other earlier versions of OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also help you with iPhone support and Apple iPad synchronization, or migrating to Apple's iCloud. For computer networks built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, integrating and maintaining a network environment that is reliable, safe, efficient and aligned with your organization's business goals.
DoubleTake/Carbonite Software offers a family of tools intended to deliver small businesses a range of cost-effective solutions for replicating and restoring business-critical applications such as Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent's disaster recovery planning consultants have extensive backgrounds integrating DoubleTake/Carbonite products into small business information networks to achieve a high state of fault tolerance and disaster recovery capability at an affordable cost.
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or update .NET apps quickly and at low cost.
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network consultants can assist your company to maintain your current PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft-Certified SQL Server engineers can provide an array of services to help small and midsize businesses to design, implement, administer, and troubleshoot MS SQL Server 2008 solutions in order to realize the maximum strategic advantage from Microsoft's advanced database management platform. In addition, Progent offers help with network infrastructure, company-wide security, and application development to increase the strategic value of your SQL Server network.
If your business runs a UNIX, Linux, or Solaris network or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire organization in a wide array of security topics such as security management procedures, security design and strategies, access management systems and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and web security, and business continuity planning. CISM and CISSP define the core skills and worldwide standards of knowledge that network security professionals are expected to possess. These accreditations offer IT management the assurance that those who have achieved their CISM, CISSP or ISSAP certification have the experience and knowledge to deliver world-class security support and engineering help.
Progent's Cisco CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
The QTS (formerly Herakles) Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is now using the QTS data center as a colocation facility or if your business is considering migrating your main or offsite backup equipment to Herakles/QTS, Progent can provide a range of affordable consulting services including colocation relocation, system deployment and upgrades, network optimization, comprehensive project management, virtual server expertise, offsite monitoring, streamlined network management, application programming, disaster recovery planning, data security assessment, and the support of Progent's Test Lab.
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, enhancing and repairing SCOM environments and can provide organizations of all sizes expert online or onsite consulting services for SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.
Progent's non-stop inter-site connectivity and 24x7 network connection consultants can help small businesses create fault tolerant Interoffice connectivity by means of fully redundant networks with automatic failover. Progent's Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office connections based on fault tolerant EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over can provide affordable non-stop interoffice connectivity.
Progent's ransomware experts can assist your business to evaluate your ransomware vulnerability, remotely monitor and protect your network, help with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent's Microsoft engineers offer in-depth support in implementing, managing and troubleshooting any edition of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad variety of cost-effective remote consulting services following proven best practices to assist organizations of any size to get all the benefits of this leading platform. Services available from Progent include solution planning, software configuration and migration, strategies for safe file and status sharing among local and offsite users, network optimization, and customized webinar training.
Microsoft SQL Server 2014 includes significant improvements in critical areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly with all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services such as system design, configuration, management, troubleshooting, and software development services to enable businesses of any size to realize fast return from their SQL Server 2014 deployment.
Windows Server 2019 and SQL Server Online Troubleshooting
Progent's Windows consultants can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and on-premises evaluation and migration support for Windows 10 provided by Progent include ROI analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile management, telecommuter connectivity, security and compliance, streamlined deployment and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and ongoing Call Center support services.
Cisco Cisco Unified Communications Manager, formerly named CallManager, acts as the core of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating tightly with applications that include Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's CCIE-certified consultants offer effective and affordable remote and onsite expertise to assist organizations of any size to build and maintain CUCM ecosystems by providing Unified Communications Manager configuration and troubleshooting services that add maximum productivity. Progent's consultants can assist with any facet of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Microsoft Exchange Server.
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to design and carry out an efficient upgrade to Windows Server 2022 that features high availability and that uses an on-premises deployment model or a hybrid model that integrates cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
24 Hour Windows Server 2019 Hybrid Integration Consultant Services
Progent's pricing model is to bill for online service and in-person help per minute. As a result, you are billed exclusively for delivered services. Progent does not impose a higher rate for off-hours or priority support, and within California or in regions where Progent provides in-person service, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. In addition, Progent applies no initialization fee and requires no monthly commitment for support services provided during normal working hours. Many service organizations impose large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids large bills for fast fixes so you will not be tempted to permit simple problems to stay unaddressed.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting line-of-business applications, creating efficient system upgrade methodologies, assessing and tuning performance, designing or verifying business continuity strategies, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers who lack adequate internal resources to configure proper test environments, the lab cuts capital costs and technical risk while keeping critical IT projects on schedule.
Progent's Microsoft-certified experts can provide a range of technical services to assist organizations of any size to deploy, administer, and troubleshoot environments that incorporate desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to set up testing labs to assess Windows 8.1 and plan and execute Windows 8.1 deployment plans following leading practices.
Windows Server 2019 Windows Defender ATP Online Technical Support
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a easily managed web gateway that delivers a one-server solution for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, permits customized reporting powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft consultants can assist your company to design and carry out test and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent can also assist you to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.