ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the state of vital assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they can disrupt your business.
SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid creation of cutting-edge high-end programs that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, assures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the health of critical devices that power your network environment. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT staff and your assigned Progent consultant so that all potential problems can be addressed before they can impact your business.
Progent's Microsoft engineers can provide in-depth support in implementing, operating and troubleshooting all versions of Microsoft Project Server and can provide a broad range of affordable online support services based on proven best practices to assist businesses of any size to get all the advantages of this leading platform. Support services available from Progent include solution planning, installation and upgrades, setting up safe collaboration among local and offsite users, network optimization, and customized online training.
Progent offers national remote help and consulting services for businesses who run UNIX, Linux, or Solaris environments or whose information systems include a combination of UNIX and Microsoft Windows technology. Online technical support provides optimum return for your IT dollar by extending user efficiency and limiting the time billed for computer analysis and repair. Sophisticated online support utilities and skilled technicians and consultants allow Progent to solve the majority of network problems without squandering time and money by going to your site. In the vast majority of situations your IT problems can be remediated by telephone or via a mix of telephone support and online connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM premier security professionals to assist you with the most challenging system issues.
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to create custom line-of-business applications and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Dynamics GP reporting services can show you how to create reports that let you track your business more effectively, transforming raw data into valuable understanding of your company and customers.
Progent’s consultants can assist you to plan and carry out a smooth move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD Domain Services and AD Connect to centralize identity services across on-premises and Azure assets.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and repairing System Center Operations Manager environments and offer organizations of any size expert online or onsite consulting support for SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and customize SCOM 2012 management packs based on best practices for tracking network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can provide responsive online or onsite troubleshooting to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience creating corporate security solutions for information systems with many locations, remote workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company design and implement an installation of ISA Server 2004 that supports your information protection needs without limiting your network.
Progent’s team of Microsoft and Cisco Certified consultants average longer than a decade of hands-on professional background, at the front lines of network service, executing a broad range of technical projects for an extensive mix of customers. Each Progent support professional shares a proven set of personal best practices which are combined into shared leading practices standards that Progent teaches its support personnel. This means that you get not only world-class IT skills, but also a consultant with field-tested methods for applying technical knowledge to solve real-world IT problems quickly.
The Helpdesk support delivery structure used by Progent's Technical Response Center offers small and midsize businesses an effective alternative to reliance on freelance consultants by offering broad expertise shared by numerous support groups, optional 24x7 access to emergency help, fast escalation to top-level experts for solving the most difficult problems, support consistency and reliability, quick follow-up overseen by seasoned support administrators, a choice of convenient techniques for requesting service tasks, and a high level of process transparency enabled by ticket updates and available through a web portal.
Progent’s Microsoft certified consultants can provide small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the rapid creation of enterprise-class business applications that offer your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to offering expertise, maintenance and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information system. Progent can also help you migrate from older versions of Microsoft SQL Server to SQL Server 2005.
Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These enhancements affect vital facets of IT including manageability, availability, compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, design a cost-effective test and rollout strategy, and educate your IT team to manage your Exchange 2013 environment. Progent also offers ongoing remote support and management for Exchange 2013.
Expert Microsoft Certified Consulting Windows Server 2019 and SQL Server
Progent's Microsoft and Cisco authorized Consultants offer three ways to help mid-size and large organizations create an efficient and productive internal Computer Support Helpdesk. Progent's help desk consulting services include ROI analysis, process analysis and enhancement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Support Services help companies sift through the numerous top level Help Desk software packages on the market and determine which packages may be too expensive, lack key functions, or align poorly with your organization's business goals. Progent also provides temporary staffing for companies who want to augment their in-house Help Desk team for special tasks or to fill in for absent or indisposed workers.
Microsoft Dynamics GP 2010 financial software is a comprehensive business management solution that integrates information and processes throughout your company, interfaces seamlessly with other solutions, and brings together workers, customers and vendors regardless of time or place. Created for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Release 10.0 provide functionality for financials, management reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can help you set up and maintain a reliable, protected server and network infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your company exploit the full potential of Microsoft Dynamics GP 2010.
Progent can assist companies of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and lower equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of various cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure you avoid the typical mistakes small companies make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and to integrate iPhones and iPads and Android handhelds.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or local service organizations who provide scant documentation or details of services done, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the support documentation sent by every consultant to each customer. The discipline of detailing and organizing support records results in more efficient support and avoids a variety of common misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information.
Windows Server 2019 Windows Defender ATP Remote Technical Support
Dynamics GP can help you expand and control your company more efficiently by offering easy access to strategic information and a rapid ROI. Dynamics GP/Great Plains confers major productivity benefits such as its ability to expand the reach of your organization, manage your accounting, computerize financial processes, standardize procedures across your company, refine inventory control, increase order accuracy, expand revenue and shorten lead-time, and increase free cash flow. Progent can show you how to configure and manage a robust, safe server and network foundation to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains support professionals to make sure you reap all the advantages of your Dynamics GP business management system.
Cisco's Small Business family of APs are Linux-based units designed as value-priced wireless solutions for small offices. Progent's Cisco CCIE wireless network infrastructure experts can provide online or onsite integration and troubleshooting services to help you to plan, implement, update, tune, manage and debug Cisco Small Business Wi-Fi access point environments of any size or architecture.
Microsoft Experts Windows Server 2019 Encrypted Networks Consultancy
Progent offers a variety of IT service bundles for small organizations. These information technology outsourcing and network monitoring solutions are built around the proactive problem solving capabilities of Microsoft Operations Manager, a next-generation server and system management software platform that tracks the reliability, performance, and security of your information system and isolates potential troubles before they can disrupt your system. With Progent's economically priced IT support programs, small businesses can choose a basic co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package.
Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced applications, network backbone routing, and content dispatching products such as F5 Networks 3DNS. High availability load balancing vendors for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Progent's Microsoft-certified consultants can provide remote or in-person support to help companies of any size to design, deploy, administer, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier versions of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide occasional support for fixing especially challenging problems, or comprehensive project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, monitor, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, finding appliances that need critical software patches, or isolating performance issues.
Progent's expert support team can show you how to design and implement a smooth in-place Microsoft Exchange 2003 migration strategy that avoids productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the background to complete your move quickly and economically. Progent's Exchange 2003 help, repair, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
Progent’s team of Microsoft and Cisco Certified consultants average more than ten years of hands-on industry background, in the trenches of network support, performing a broad range of IT tasks for a large array of customers. Each Progent consultant shares a refined set of personal best practices which are incorporated into shared leading practices standards that Progent teaches its consulting staff. This ensures that you get not only expert IT skills, but also a consultant with proven approaches for applying computer knowledge to resolve real-world IT problems rapidly.
Progent’s Microsoft-certified consultants offer small and medium sized companies IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and information. SharePoint Portal Server offers a central spot for your employees or customers to connect to, organize, share and manipulate relevant information, files, and applications and to interact with one another. It allows faster and better decisions, more efficient sharing across teams and more streamlined business processes. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of information accessible within and outside a business network. Windows SharePoint Services join workers, clients, workgroups and projects with the data they’ve developed in a way that makes data convenient to find, retrieve and apply.
ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical files, applications and VMs that have become lost or corrupted due to component breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can help you to restore your business-critical data.
Progent applies no service activation charge and asks no monthly commitment for services delivered during normal working hours. Progent's small granularity eliminates big bills for fast repairs so you won't be forced to allow simple problems to stay unaddressed.
If your company is developing UNIX or Linux applications on a network that includes MS Windows-based servers, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your field of strategic know-how while avoiding the constant distraction of managing your company information system. Through the use of smart server monitoring and by providing online and on-site assistance as your company needs it, Progent offers an economical way for managing an IT system that provides excellent dependability, security, and performance. Progent's Linux developer assistance offerings feature full-service network support outsourcing, virtual server infrastructure, online and on-premises support and repair, network monitoring services, and Help Desk Call Center outsourcing.
Network monitoring commonly involves observing a network’s resource usage in order to identify data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that work under Linux or UNIX and can be deployed to monitor multi-OS networks where Linux and Windows coexist. Progent's network integration engineers can help you take advantage of both these tools to tune and troubleshoot your network. Progent's Linux consulting services provide small businesses and programmers help with administering and servicing UNIX and Linux networks that work with Windows-based technology.
Progent’s Microsoft certified consultants offer small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your business network from attack by outside and internal sources. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as HTTP, which enables these products to uncover many threats that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through expert planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can assist you to deploy Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent's productive atmosphere will make you a more capable consulting professional by improving your information technology knowledge and boosting the loyalty of your clients. Progent makes good on this commitment by recruiting the best consulting experts for you to operate with, offering an advanced network and communications infrastructure, running specialized application utilities to deliver the maximum level of service, and by streamlining proven business structures for attracting and keeping clients.
Cisco Nexus series switches are engineered to deliver the performance, expandability, dependability, cloud readiness, capacity, data protection and manageability needed to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises consulting and troubleshooting expertise to help you to create an optimal switch topology, set up pilot environments to confirm your switching solution, deploy Nexus switches, define and implement appropriate policies, run security and compliance tests, set up advanced monitoring and alert systems, fully utilize network resources by means of virtualization, troubleshoot switching and routing problems, maximize performance, plan for expected growth, and take advantage of the advanced fault-tolerant features available for Nexus family of switches. Progent can also help your business to migrate non-disruptively from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Configuration Manager automates application and device provisioning and updating, centralizes compliance settings management, keeps track of network resources, guards against corporate data leakage, performs network health monitoring, enables secure end-user self service, and delivers a single control mechanism for managing mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can assist your organization with any aspect of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Progent can provide you with experts who can modify your Microsoft Business Solutions ERP, MRP, and financial system packages to match your unique company requirements. Progent’s Microsoft-certified consultants offer expertise in Microsoft AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce integration services for secure, corporate-wide resource sharing plus integration with Customer Relationship Management packages.
Microsoft Dynamics GP accounting includes analysis and reporting capabilities that allow you to monitor all operations, revenues and spending, and sales patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting expertise can help you design reports that let you analyze your business more completely, converting raw data into valuable business information. Progent is able to enhance your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to offer custom line-of-business software development and web commerce solutions that integrate seamlessly with Dynamics GP/Great Plains.
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of network security professionals. GIAC accreditations are acknowledged by companies and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer support for any of the security disciplines addressed within GIAC accreditation including auditing network security mechanisms, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Remote continuous network monitoring, automated alarms, and actionable reports are crucial to maintaining the health of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management technology has advanced to the point that companies of any size can afford a level of protection that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as low-cost services designed to assist your company to detect and resolve a an array of IT network problems before they can hurt productivity.
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud readiness, supports the most popular handheld devices, permits one-time sign-on with Microsoft Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, expands the Web Client, and adds over 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to resolve the critical IT and business issues associated with upgrading to Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the business value of your investment in this powerful platform.
Progent delivered a wireless networking environment that enabled a school to increase efficiency and avoid the ongoing costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for connecting remote locations up to 2.5 miles apart and can extend to even longer ranges. This wireless alternative offered better performance and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz band it offered immunity to outside interference.
Progent's Microsoft-certified consultants can assist your organization to maintain System Center 2007 Configuration Manager to streamline administration, improve security and compliance, and boost worker output by ensuring that critical applications stay up to date, managing licensing, and monitoring resource usage patterns to help you make smart purchasing decisions. Once you are set to update your SCCM 2007 device management solution, Progent can assist you to plan and implement a smooth move to SCCM 2012.
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small or mid-size company's production servers in a solution that gives the highest level of availability and expandability and is also easy to move to another host. Progent's Private Cloud Hosting options are built upon mature virtualization architectures that allow small businesses with multi- platform IT systems to economize significantly on the expense of capital equipment, system maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.
Progent offers a wide range of affordable services to help your company to deploy, configure, repair, and manage desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote help for single computers or notebooks or work with your business to design and implement a large-scale rollout of new or revised operating system platforms and business applications. Progent can also supply engineers and technical workers to help your company to plan for and implement an office move or consolidation organized to cause the least possible disruption of your productivity.
Progent is committed to information transfer from Progent's support experts to customers. By educating customers to resolve problems that are within their scope, Progent is able to focus on providing high-value services where Progent has little competition. Mid-size companies who work with trusted independent service providers or who employ internal support personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more robust, protected, and efficient.
Progent offers national remote help and troubleshooting services for businesses who run Apple Mac networks or whose IT systems feature a mix of Apple macOS and Mac OS X with Microsoft products. Progent's engineers can provide macOS and Mac OS X clients a variety of services including desktop assistance, migration to the current edition of OS X from other earlier editions of Mac, plus help with Apple macOS and OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad integration and management, or moving to iCloud. Remote IT help offers optimum return for your information technology dollar by extending client productivity and shortening the time charged for computer analysis and repair. Sophisticated remote access technology and experienced service specialists and consultants combine to enable Progent to solve most IT problems without wasting time and expense by going to your location. In most of situations your IT issues can be dealt with by telephone or through a mix of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security specialists to help with the toughest system issues.
Progent's Microsoft-certified experts can deliver a variety of network consulting services to assist companies of all sizes to deploy, administer, and support IT systems that incorporate desktops, laptops, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's experienced project management consultants can assist to create test environments to assess Windows 8.1 and develop and execute Windows 8.1 migration plans based on proven methodologies.
System Center 2016 Data Protection Manager offers automatic backup and simplified recovery capabilities for Microsoft-based networks. SCDPM 2016 offers application-sensitive backup for key workloads like Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to design, implement, administer, and repair an enterprise-wide backup/restore solution powered by SCDPM 2016. Progent can help you to migrate from a previous release of DPM or from an outdated solution, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver occasional expertise to resolve technical bottlenecks or deliver end-to-end project management services to help you finish your Data Protection Manager 2016 deployment on time and within your budget.
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the health of vital devices that power your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so any looming problems can be addressed before they can impact productivity.
Progent offers three basic types of Call Center support : Microsoft Call Center Outsourcing Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts offers your clients instant access to a reliable technical resource with extensive experience providing phone support and online repair for networks powered by Microsoft technology. Progent's concentration is on giving the support Help Desk a respected image as a solid contributor to business productivity. Progent's target is to resolve rather than simply report problems.
Progent's wireless site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi network optimized for your facilities, providing you a wireless solution that has the reception, speed, density, QoS, security, and roaming capability your business requires. Wi-Fi survey services from Progent include remote predictive analysis for designing a Wi-Fi LAN and on-premises site survey services for validating, optimizing, and troubleshooting an operational Wi-Fi LAN.
Progent's certified Microsoft Windows 2000 consultants can help you enhance the functionality of your existing Windows 2K Servers and can simplify network management, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to design, rationalize, and execute a plan to upgrade from Windows Server 2000 to Windows Server 2003. Progent is experienced in setting up pilot installations to reduce the technical risk associated with migrating to Windows Server 2003 by identifying possible hardware and application compatibility problems.
Progent offers technical services for mid-size businesses who have 100 to 250 network clients. The mid-size business or work group has typically been an underserved segment of the market for network consulting expertise. The cost structures and service delivery models of major outside service organizations make them too costly for the typical mid-size company or small medium business (SMB), which commonly has a modest IT budget with which to maintain an information network whose complexity and capability are often comparable to the information systems of far larger companies. Progent's service delivery model, which takes great advantage of online service, virtual office technology and 24x7 network monitoring, dramatically lowers the IT support costs of an SMB while providing the mid-size organization with big-company service from professional, IT consultants knowledgeable in a wide array of midsized business network solutions. If your mid-sized organization or small business is looking for levels of IT help needed by a medium size organization without paying enterprise prices, you need Progent.
For enterprises with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Premier IT consulting professionals and authorized Cisco network specialists offer a variety of network consulting services including project management, Sarbanes Oxley compliance, site relocations, corporate security, network architecture, on-site or phone-based branch office support, and technical support for data center hosting facilities. A Progent network consultant can show you how to plan a multi-office network that makes smart use of co-location services and Internet data centers. Progent’s Microsoft Premier engineers can help large enterprises plan, integrate and maintain massive rollouts of the latest versions of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and CCNP consultants can help you configure Cisco products for connection solutions that combine simple, high-speed, integrated, and remote networking.
Progent's certified failover clustering experts can assist businesses to assess the benefits of adopting Microsoft Windows Server 2012 clustering to create an advanced high-availability/disaster recovery strategy, assist you to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for failover clusters that include physical servers or virtual ones, and help you to automate the administration of clustered servers.
Progent's Cisco-authorized network engineers can help you create an affordable, 24x7 Internet configuration solution that can achieve non-stop Internet access via a broad range of fault tolerant Internet access products and services including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE professionals to help you apply the most current techniques for high availability Internet connections to build a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to create non-stop Internet connections.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 including planning HA architecture for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Cisco's Small Business series of wireless access points are Linux-based devices engineered as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide online or onsite integration and debugging support to assist you to plan, implement, update, tune, administer and debug Cisco Small Business wireless access point deployments of any scale or topology.