Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, improving wireless uptime with rapid failover, and hardening data security by identifying threats and filtering traffic content according to user class and location. Progent can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's latest Wi-Fi controller technology.
Microsoft System Center 2016 provides major improvements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new deployment of System Center 2016, expand or optimize an existing one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center solution.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's servers in a solution that gives the highest level of dependability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are based on mature virtualization techniques that allow small businesses with mixed- platform environments to save dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Progent's certified Windows Server 2022 consultants can assist your organization to plan and carry out an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.
Progent's expert consultants can help you define and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, simplifies long-term service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-location migrations, Progent offers the background to finish your project quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Exchange Server 2007.
Progent's Microsoft-certified Windows Server 2003 consultants can provide computer support and expert consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Windows Server 2003 upgrade, configuration, update, and support services include network planning, deployment, project management, on-site and remote network support and repair, Call Center services, expert security consulting, comprehensive outsourcing, and expert co-sourcing.
Progent's Cisco Meraki Wi-Fi AP experts provide online and onsite support to assist businesses of all sizes to plan, deploy, manage, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to configure and manage Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products including switches, ASR routers and ASA firewalls to build a seamless ecosystem that provides the same access, performance, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their location or computing device.
Progent offers cost-effective remote access to an Oracle-certified MySQL RDBMS DBA or application programmer and can assist organizations of any size to integrate and support MySQL in a robust IT environment that offers high levels of performance, expandability, and protection. Progent also has experience helping companies port databases from Oracle to MySQL.
Progent can help your business to plan an upgrade to Teams from Skype for Business and configure, manage, and troubleshoot a cloud or hybrid implementation of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Progent offers national remote technical support and troubleshooting services for companies who run Apple Mac networks or whose information systems include a combination of macOS and Mac OS X with Microsoft Windows products. Progent's consultants offer Apple macOS and Mac OS X users a range of IT services including desktop assistance, upgrading to the most recent version of Mac OS X from earlier versions of Apple macOS and OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad support, or moving to iCloud. Online IT help offers optimum return for your IT dollar by protecting user efficiency and limiting the time billed for computer repair services. Advanced remote support technology and experienced service specialists and consultants allow Progent to handle the majority of IT problems without squandering time and expense by traveling to your location. In the vast majority of cases your IT issues can be dealt with by telephone or through a combination of phone support and online access. Progent can make available Cisco CCIE infrastructure experts and CISA certified security specialists to assist you with the most challenging system problems.
Progent can help your business to evaluate the many subscription plans offered with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that transparently integrate local and cloud-based resources.
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small organization's production servers in a solution that gives the highest level of dependability and scalability and is also simple to transfer to another host. Progent's Private Cloud Hosting and Management options are built on proven virtualization techniques that enable small businesses with multi- platform environments to economize dramatically on the expense of capital equipment, infrastructure maintenance, and IT management while benefiting from world-class reliability and an unprecedented degree of vendor independence.
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 migration strategy that avoids productivity downtime, reduces ongoing support demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Exchange 2013 includes significant enhancements to the capabilities of its predecessor Exchange 2010 and delivers important new features as well as a revamped architecture. These improvements favorably impact vital IT areas such as manageability, availability, compliance, cost of ownership, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you understand the potential business benefits of upgrading to Exchange Server 2013, design an efficient validation and rollout strategy, and train your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide affordable remote support and management for Microsoft Exchange Server 2013.
Progent's IT outsourcing services offer budget-friendly network consulting for small organizations. Whether it involves designing system infrastructure, creating an internal Help Desk or using an outside one, rolling out a new email system, monitoring your system, or building an on-line eCommerce solution, outsourcing your IT technical services can contain costs and eliminate risks, allowing IT support expenses to increase in a more moderate and manageable fashion than is feasible by building up a large, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and highly available network foundation for your vital applications powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent provides nationwide remote technical support and consulting services for businesses that run Apple Mac environments or whose IT systems feature a mix of macOS and Mac OS X with Microsoft products. Progent's consultants offer macOS and Mac OS X users a variety of IT services such as desktop assistance, migration to the current edition of Mac OS X from other earlier versions of Mac, plus help with Apple macOS and OS X applications. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Online technical support provides maximum leverage for your IT dollar by protecting client productivity and shortening the time billed for computer repair services. Sophisticated online access tools and skilled service specialists and consultants allow Progent to handle most network problems without squandering time and expense by traveling to your site. In most of cases your network issues can be remediated over the phone or via a mix of phone support and online network analysis. Progent can make available Cisco CCIE network engineers and CISA and CISM premier security specialists to assist you with the toughest system issues.
Progent's Windows 11 experts offer a variety of services to support Windows 11 such as cloud integration, mobile management, teleworker access, data and identity security, automated deployment, and Help Desk support services.
Windows Server 2022 Windows Defender ATP Support Services
The QTS (formerly Herakles) Internet Data Center is located in the seismically-stable Natomas area of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation site or if you are planning on moving your primary or disaster recovery system to the Herakles data center, Progent can provide a range of budget-friendly consulting services that include colocation migration, equipment deployment and upgrades, network improvements, comprehensive project management services, virtual server expertise, remote network monitoring, centralized system management, software development, business continuity planning and testing, security evaluation, and the support of the Progent Test Lab.
Progent offers rapid online support from Cisco CCIE network infrastructure experts. Progent's CCIE consultants can link to your environment via powerful remote support utilities to deliver fast and affordable troubleshooting and remediation of critical network infrastructure issues.
Progent's Microsoft-certified Intune consultants can help you to assess the strategic case for adopting Intune for configuring and managing your mobile devices including notebooks, smartphones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can assist your company to define security policies, plan and deploy test systems to confirm the benefits of Microsoft Intune for your environment, deploy Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune solution.
Microsoft CRM helps small businesses build positive customer relationships. Built-in Sales and Customer Service components enable employees to share data to help promote sales success and deliver steady, efficient customer service. Progent can set up the optimal network environment, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can help you integrate Microsoft CRM with your marketing or customer support databases.
Microsoft SQL Server 2014 includes major enhancements in critical areas such as speed, uptime, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works seamlessly with all types of applications including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services such as planning, configuration, administration, troubleshooting, and application development services to enable businesses of any size to realize fast return from their SQL Server 2014 investment.
Progent can provide one-on-one training customized for individuals who wish to expand their knowledge of the macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for macOS and Mac OS X application software.
Progent offers organizations of all sizes world-class network online or on-premises consulting services for networks based on Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also offer security expertise for companies varying in size from the small office to the global enterprise.
Progent can provide the support of Microsoft-certified consultants and experienced software developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery specialists, and data security consultants to assist you to assess the potential benefits of SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and define an efficient and safe IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Progent's Microsoft-certified consultants offer remote or onsite support to assist businesses of all sizes to plan, deploy, administer, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older releases of SCDPM or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent offers occasional help for fixing especially stubborn issues, or full project management services. Progent's consultants can also help you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent's SonicWall firewall experts can help you deploy, manage, and tune SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete security solution and design protection into your business practices.
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided integration, customization, education, and debugging services since the platform's original release. Progent can provide top-tier support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help you to plan, test, and implement a cost-effective upgrade from a an outdated version of GP to the newest release of Dynamics GP.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of remote Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Support services are provided at a substantial discount off Progent's normal desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve challenging problems.
Stealth penetration checking is a key component of any comprehensive IT system security plan. Progent's security professionals can perform extensive penetration checks without the knowledge of your company's internal IT staff. Stealth penetration checking shows whether existing security monitoring systems such as intrusion incident warnings and event history monitoring are correctly set up and actively observed.
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of advanced cybersecurity capabilities like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and carry out an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to create and centrally control network environments that span local offices, data centers, private clouds and public clouds.
Progent has supported Dynamics GP and Great Plains software for almost two decades and Progent has provided integration, software development, training, and debugging since the platform's original release. Progent offers in-depth expertise for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to plan, pilot, and implement an efficient upgrade from a a legacy release to the current edition of Microsoft Dynamics GP.
Progent is structured to provide in-depth remote consulting for all technologies common to small business information systems and allows you to outsource an array of vital, as-needed services such as a temporary CIO to provide advanced planning and negotiating capability, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for major projects such as site relocations orOS upgrades, Cisco-certified experts for designing fast and reliable network infrastructure, certified security specialists to ensure information protection and compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to write, customize, or repair mission-critical application programs.
Progent offers affordable remote and onsite support to help organizations of any size to migrate any part of their core IT resources to Google Cloud Platform services. This can save management hassle and equipment costs and enable the use of Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Progent has created special network security service bundles designed to deliver larger corporations a professional and comprehensive security assessment from a group of premier security consultants. All Progent's network security assessment packages feature a collection of services like network scans from inside and from outside the network firewall, expert analysis of results by certified security engineers, creation of a report explaining the findings, plus an interactive high-level executive outbrief and an extensive live review for in-house network managers.
Progent can provide expert help for every step of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management services, site readiness preparation, project planning, specification of new software licenses and equipment needed, suggested vendor sourcing, pilot verification at client location or at Progent's test lab, managing temporary coexistence between Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the old system, and training for customer's IT group and end users.
Progent offers the support of a senior specialist with years of experience configuring, maintaining, and enhancing immersive telepresence platforms from top-tier suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal IT management group, your ISP, and your telepresence technology vendor to help your organization increase the business value of your telepresence solution.
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern cybersecurity ecosystem that spans your data center and cloud-based assets and guards all users anywhere with any device.
Before Progent's MOM-based solution, system problems were handled reactively, after users complained about them. With the benefit of proactive, computer generated warnings and trend reports sent by MOM, Progent is now able to anticipate network problems before they grow to be critical enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before customers know that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class service continuity, safety and performance.
Windows Server 2022 Storage bus cache Remote Consulting
Progent offers several security packages intended to provide larger institutions an independent and comprehensive security assessment from a group of premier security consultants. All Progent's network security assessment bundles feature a collection of procedures including network scans from within and from beyond the network security perimeter, professional interpretation of results by accredited security engineers, creation of a paper documenting the findings, plus a live concise executive summary and an in-depth live review for in-house network engineers.
Progent's certified consultants can help you to calculate the benefits of Windows Server 2008 for your business, develop test programs and rollout strategies, integrate Windows Server 2008 with your IT environment and applications, educate your support personnel how to run new management tools, and provide ongoing consulting and tech support via affordable options including Help Desk Call Center support and remote technical support.
If you want to revamp your production web site, create internal webs for purposes such as human resources or worker training, establish a powerful web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can supply skilled and experienced web developers. Progent's consultants can also help you design and maintain a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to support your web tools.
Microsoft Certified Partner Windows Server 2022 and SQL Server Online Support Services
Progent's Co-managed Call Center service makes it possible for your business to split the load for Help Desk services transparently between your IT staff and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Windows Server 2022 and SQL Server Remote Consulting
Progent can help you in any and all facets of your migration to Exchange Server 2016 such as planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's team of application experts offer in-depth consulting, custom programming, integration help, and online classes for popular business applications that address vital areas including ERP and MRP, financials, management reporting, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of experience providing high-level consulting and troubleshooting support online, Progent can help small businesses anywhere in the United States to eliminate the lost productivity and fees related to travel and on-site activity without compromising the high quality of consulting services.
Progent's wireless site survey and predictive modeling help you to plan, deploy and troubleshoot a Wi-Fi LAN adapted to your facilities, providing you a WLAN that has the coverage, speed, density, QoS, data protection, and hand-off ability your company needs. Wireless survey services from Progent include remote predictive modeling for planning a wireless network and on-premises site survey services for validating, tuning, and debugging an operational wireless network.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through thorough testing and extensive experience with information security design. ISSAP consultants have comprehensive knowledge of access control mechanisms and techniques, phone system and network protection, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-certified security specialists can assist your company with all phases of secure network architecture.
Progent can provide fast remote support from Cisco-certified CCIE networking experts. Progent's CCIE consultants can connect to your network using powerful remote support utilities to provide quick and economical analysis and remediation of critical network problems.
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the state of vital devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT personnel and your assigned Progent consultant so any looming issues can be resolved before they have a chance to impact your business.
Microsoft SQL Server 2005 offers indispensable, familiar tools to computer professionals and information workers, lessening the difficulty of designing, deploying, administering, and using enterprise information and database programs in environments ranging from handheld devices to corporate information networks. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consultant with real-world expertise and wide knowledge in planning and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Hyper-V 2016 utilizes key technologies first developed for and proven on Azure, one of the world's largest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to support your vital workloads, design an efficient network architecture for a cloud-centric or hybrid installation, develop and carry out a smooth migration plan, educate your IT administration and technical support personnel, and deliver as-needed consulting and debugging support to make sure that your Hyper-V 2016 investment delivers maximum business value.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based machine learning technology by SentinelOne to defend endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to automate the complete malware attack lifecycle including blocking, detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats.
Progent's Microsoft consultants can provide in-depth expertise in deploying, using and troubleshooting all versions of Project Server and can provide a broad variety of cost-effective remote support services following industry best practices to help organizations of any size to receive all the advantages of this powerful project management solution. Consulting support available from Progent include solution design, installation and upgrades, strategies for safe collaboration among onsite and offsite users, network infrastructure optimization, and customized online training classes.
SQL Server 2008 delivers powerful, familiar tools to computer professionals as well as to network users, reducing the difficulty of designing, deploying, managing, and accessing enterprise information and database programs in environments ranging from mobile devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2008 require a network consulting firm with hands-on expertise and wide knowledge in planning and building data-driven, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's Technical Response Center offers low-cost national extended hours remote help for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer 24x7 telephone support and online secure network connection to troubleshoot and repair network problems quickly and affordably.
Progent can assist companies of all sizes to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower hardware expense. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud networking models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you avoid the typical errors small organizations make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN connections and also to integrate iPhones and iPads and Android handhelds.
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft certified IT support experts. With Progent's affordably priced IT service programs, mid-size organizations can select a basic co-sourcing service program built around Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer small and midsize company information systems enterprise-class reliability, security and performance.
Progent's ProSight family of managed services are designed to offer organizations who have small internal IT support teams with affordable help from enterprise-class management tools and consulting expertise. Advantages of the ProSight catalog of managed IT services include flat-rate IT management expenses, smart automation of common administrative processes, continual adoption of new information technology, smooth transition from older systems to modern solutions, improved fit between computer technology with business objectives, access to veteran IT experts, and freeing up management to focus on business issues rather than ever-changing information technology.
Our Experts Group offers support in key fields such as Apple OS networking and programs; Expertise for Linux-powered, UNIX-powered, and Sun environments; MRP, Enterprise Resource Planning, or CRM customization; Line-of-business and specialized application support; Chief Information Officer, management information analyst, and project logistics services; Special applications development and deployment; Web site, eCommerce, EDI, and customer portal development and integration; Database management and efficiency consulting; Business intelligence expertise; and Telecom architecture support.
Progent's Microsoft-certified consultants can help you to assess the benefits of Lync Server 2010 for your business and can help you to plan and carry out a deployment of Microsoft Lync Server 2010 that unifies the management of Instant Messaging and Presence and increases the productivity of your office staff, telecommuters, and mobile workforce. Progent's consultant's can also help you to perform a smooth upgrade to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can run Microsoft Lync Server to improve the team-computing capabilities of MS Office applications, and offer online seminars and continuing technical support for Microsoft Lync Server and other Microsoft technologies.
Progent's CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent provides national online help and consulting services for companies that run Apple macOS and OS X networks or whose IT systems include a mix of Mac and Microsoft Windows technology. Progent's engineers offer macOS and OS X clients a variety of IT services including desktop support, upgrading to the current edition of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent can also help you with Apple iPhone and Apple iPad support, or moving to Apple's iCloud services. Online IT help provides maximum return for your information technology dollar by preserving user efficiency and shortening the hours charged for computer analysis and repair. Advanced remote access tools and experienced service specialists and engineers combine to enable Progent to solve most IT problems without wasting time and money by going to your location. In the vast majority of cases your network problems can be remediated by telephone or through a combination of phone help and online connectivity. Progent can make available Cisco CCIE infrastructure experts and CISA certified security specialists to assist you with the most difficult network problems.
For small and midsize businesses, computer security and information assurance and regulatory compliance is too complicated to stay ahead of yet too risky to ignore. The largest biggest enterprises have been hacked, and the leading cloud services have occasionally been taken down. It looks like there's no place to hide. Progent makes it economical for smaller organizations to carry out vital IT security projects effectively by providing the benefit of billed time to the closest minute without any minimum charge for remote support. This means you can have the help of a seasoned information consultant to deliver precisely the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any aspect of network security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a comprehensive security strategy.
Progent's Microsoft-certified Intune consultants can assist you to understand the strategic case for utilizing Intune for managing your web-facing mobile devices including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent can help your company to define security and compliance policies, plan and deploy pilot systems to confirm the appropriateness of Microsoft Intune for your environment, install Intune throughout your enterprise, integrate Intune with SCCM for unified change management, and troubleshoot your Intune solution.
Progent can deliver a broad range of cost-effective support services to help your business to deploy, integrate, repair, and manage desktop PCs and laptops based on Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide on-premises or online assistance for single machines or notebooks or work with your business to plan and carry out a large-scale rollout of new or revised operating system software and business applications. Progent can also supply consultants and technicians to assist you to prepare for and complete an office move or merger organized to produce the least possible interruption to your business.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco appliances for centralized management.
Remote continuous network monitoring, automated alerts, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management solutions have advanced so far that companies of any size can afford a degree of network stability that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions delivered as economical service packages created to assist you to detect and fix a most IT network problems before they can hurt your business.