Additional Topics of Interest

Google Cloud AI Building Blocks Consultants
Google Cloud Linux Professional

Progent can provide affordable online and on-premises consulting to assist businesses of any size to move all or part of their core network resources to Google Cloud Platform services. This can save management hassle and equipment expense and allow the use of Google's cutting edge machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, readiness assessment, system design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security.

Professional SentinelOne Singularity and Vigilance Integration
SentinelOne Next Generation Endpoint Protection Technology Professional

Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response.

SCCM 2012 Specialist
SCCM 2012 Asset Management Online Help

Progent's Microsoft-certified consultants can assist your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 environment to accommodate your changing business requirements. In addition, Progent can help you to build a software foundation that extracts the most value from SCCM 2012 by providing expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.

Network Engineer Exchange Server 2003
Microsoft Exchange Upgrade Outsourcing

Progent's expert consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, simplifies long-term support requirements, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-site upgrades, Progent offers the experience to complete your move quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Exchange 2003 Server that are best aligned to your business goals.

Cybersecurity Assessment Consultant Services
Network Security Evaluation Specialist

Progent has created several network security service bundles designed to deliver larger enterprises an impartial and comprehensive network security assessment from a team of certified security engineers. All Progent's security evaluation packages incorporate a collection of procedures including network scans from within and from beyond the corporate security perimeter, professional interpretation of scan results by accredited security consultants, creation of a paper explaining the findings, plus an interactive concise executive outbrief and a detailed interactive outbrief for in-house network engineers.

Nexus 6000 Switch Support
Nexus Switching Integration

Cisco Nexus switches are engineered to provide the speed, scale, dependability, virtualization support, capacity, security and ease of management needed to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and onsite support expertise to help your business to plan an efficient switch topology, build test environments to confirm your network design, install and configure Nexus switches, create and implement appropriate policies, perform security and compliance tests, configure proactive monitoring, fully utilize resources by means of virtualization, troubleshoot switching and routing issues, maximize performance, perform capacity planning, and take advantage of the advanced fault-tolerant features incorporated into Nexus family of switches. Progent can also help your business to migrate efficiently from legacy Nexus switches or Catalyst switches to current Nexus switches.

ProSight Duo MFA Online Technical Support
After Hours Multi-factor Authentication Specialists

Progent's Duo services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Android, and other personal devices.

Specialists Lync Server 2013 conference bridges
Consultants Microsoft Lync Server 2013

Lync Server 2013, now called Skype for Business, enables businesses of any size to create a centrally managed and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging, presence, web conferencing with application sharing and whiteboard, as well as IP and PSTN calling across a broad range of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can help you to evaluate the business benefits of Lync 2013, create an on-premises, cloud-resident (with Lync Online) or hybrid model appropriate for your present and long-term plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver live online and on-premises training to your IT staff and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with key Microsoft 365 applications including Outlook and PowerPoint.

24-Hour Project Planning Consultant
Specialist Project Design Tuning

For advanced project management support, Progent can provide the services of veteran information technology experts with decades of background in IT management, program development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise customers adhere to best practices to make sure strategic projects are completed on time and on budget.





An index of content::

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    Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for vCenter for managing larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is an Altaro partner and can provide a wide array of services to assist you to design, deploy, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.

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    Progent can assist you to deploy Cisco's infrastructure technology to create a robust basis for your local, private cloud, or hybrid-cloud data center and improve operations in key areas including resource consolidation, security and compliance, manageability, uptime, and recoverability.

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    Progent's data protection experts can assist your company to create, implement and debug a backup/restore solution built around MSP360 technology. MSP360 offers file/folder or image backup/restore for virtual machines and physical machines, works with all popular public clouds, and allows you to build a data protection solution with a minimum RTO and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to protect against data loss resulting from user miscues, system glitches, malicious users, and malware assaults like ransomware. For details, visit ProSight DPS 360 Backup services.

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    Planning Phase: Design and Architecture Proposals Information Technology Outsourcing Company

    In performing IT projects for corporate customers, Progent follows a structured methodology driven by defined milestones in order to achieve budgetary, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design adjustments, and expert deployment. All facets are documented to make available a detailed summary of technical services delivered and to assist in ongoing system maintenance.

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  • MOM Case Study
    MOM Case Study

    Before Progent's MOM-based solution, network issues were approached reactively, after users complained about them. With the help of proactive, automated warnings and trend reports sent by MOM, Progent is now able to address system issues before they grow to be serious enough to disrupt network availability. Because of MOM, Progent can deal with incipient problems before customers know that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to provide small business IT systems enterprise-class availability, safety and productivity.

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  • Microsoft 365 Yammer Integration Specialists
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    Progent can assist you to evaluate the many subscription options available with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and manage hybrid networks that transparently combine on-premises and cloud-based products and services.

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  • Exchange Server 2000 Network Consultant
    Microsoft Exchange 2000 Onsite Technical Support

    Progent is one of the most expert information technology support firms for integrating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the advantages of Microsoft Exchange 2000 under typical situations such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.

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    Progent provides live remote training for an array of desktop applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training offers the advantages of traditional physical classroom instruction, such as instant communication between students and trainers, but eliminates the expenses of travel and the challenge of attempting to accommodate the availability of many students. Available to individuals or groups of all sizes, Progent's live online instruction allows the teacher to conduct the seminar from a remote office and the students can be spread throughout an office or across the country. Live online learning supports powerful teaching tools such as virtual white boards, real-time questions, and collaborative applications. Classes can be short and personalized to specialized subjects or extended in time and broader in coverage.

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  • Windows Server 2016 Software Load Balancing Support Services
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    Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to help businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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    Progent can provide economical remote access to IT engineers with expertise in a broad array of utilities and services that provide solutions for backing up Windows, Mac, and Linux physical and virtual servers and desktops plus notebooks and smartphones. Progent can provide expertise for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can assist you to install, enhance, or troubleshoot backup systems for a variety of environments including local, remote, cloud-based, or hybrid.

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    Nagios and MRTG are useful, license-free monitoring tools that run on Linux and can be deployed to analyze UNIX networks, Microsoft Windows systems, or mixed-platform situations in which the Linux OS and MS Windows coexist. The Nagios monitor allows system support engineers to track system services such as POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to track the traffic in and out of SNMP network appliances such as processors, routers, and switches. Progent's system integration experts can assist you to use both these tools to streamline and troubleshoot your network.

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    Progent's Microsoft-certified consultants offer online or onsite expertise to assist organizations of all sizes to plan, implement, administer, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier releases of Data Protection Manager or from a different backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed help for resolving particularly stubborn problems, or full project management support. Progent's consultants can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.

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  • Microsoft Financial Software Support Outsourcing
    On-site Technical Support Dynamics GP

    Progent's Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is an accounting and ERP tool based, like all Microsoft financial tools, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and configure, and with its modular approach you can purchase only the functions you currently require, with the ability to expand clients and enlarge functionality in the future. Progent's Dynamics GP/Great Plains support engineers can show you how to deploy, customize and manage the current version of Microsoft Dynamics GP or upgrade smoothly from an older release.

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