Microsoft Lync 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and PSTN telephony. Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or Microsoft 365 and streamlines management via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications experts offer remote and onsite support services to assist your company to manage and repair your existing Lync 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business migration.
Progent has more than two decades of experience integrating, maintaining and troubleshooting the core platforms included with System Center and can help your organization to design, install, manage, and fix your System Center solution to maximize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can help your organization to migrate to the current version of System Center from an older release or from a third-party IT management solution to provide the advantages of best-in-class deployment, centralized management, security and compliance, plus infrastructure and application performance monitoring.
Progent's expert consultants can help you define and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the background to complete your move rapidly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange 2007 Server.
Progent can provide access to a veteran specialist with years of hands-on experience installing, maintaining, and enhancing immersive telepresence systems from top-tier suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal IT management team, your ISP, and your telepresence technology vendor to help your organization increase the strategic value of your video conferencing ecosystem.
Progent's Microsoft Office and Microsoft 365 consultants can help businesses to integrate Microsoft Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive solution that provides quick return on investment and enables improved business results. Progent can assist you to integrate Microsoft Office or Microsoft 365 applications with one another and with additional key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues with different releases of Microsoft Office and can provide live online instruction to individuals and teams.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the progress of an active ransomware attack. Call 800-462-8800
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's servers in an environment that gives the maximum degree of availability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization architectures that allow small and midsize companies with multi- platform IT systems to economize dramatically on the expense of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and fixing Microsoft SCOM solutions and can provide companies of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.
Progent's Microsoft certified consultants offer a variety of consulting services for Dynamics GP. Dynamics GP/Great Plains is an accounting and ERP solution built, like all Microsoft accounting tools, on the expandable and familiar foundation of Windows technology. Dynamics GP offers an affordable tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and configure, and with its segmented design you are able to purchase only the capability you currently require, with the ability to add users and enlarge capabilities when necessary. Progent's Microsoft Dynamics GP consulting engineers can help you install, customize and administer the latest version of Dynamics GP or migrate smoothly from an older version.
Progent's Citrix consultants can assist your business to plan, deploy, administer, and troubleshoot a virtualized Windows application delivery and management system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support consultants can assist you to administer and support an off-site datacenter that features high uptime, advanced security, and rapid recovery.
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft ISA Server and provides a easily managed Internet gateway that delivers a single-server platform for a variety of security features such as an application and network layer firewall, URL filtering, antimalware, IPS, reputation services, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, permits customized reporting generated by SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual server to cut costs and improve availability. Progent's Microsoft-certified engineers can assist you to design and execute pilot and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint 2010; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent's expertise delivering Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to create custom mission-critical programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you create reports that allow you to analyze your business more effectively, turning uncooked information into valuable understanding of your business.
Progent's virtual classroom webinars offer small businesses the affordability, simplicity, and flexibility of web-based learning plus the effective training techniques of experienced teachers who employ sophisticated collaboration software to simulate live, interactive learning environments. Progent offers online education for key desktop software including elements of Microsoft Office such as Microsoft Office Excel, Word, Access, and Visio: Dynamics business accounting and management information solutions such as MS Dynamics GP (Great Plains); as well as additional leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Network monitoring ordinarily involves observing a network's resource utilization in order to identify data traffic backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that work under Linux and can be used to observe multi-OS environments where UNIX and Windows operate together. Progent's system support consultants can show you how to take advantage of both these programs to optimize and repair your network. Progent's UNIX support services provide small businesses and developers help with managing and supporting UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest customer satisfaction and are afforded the tightest operational relationship with Microsoft. The understanding, skills, and dedication required to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your company better support for your information network.
With virtual servers, businesses can run many virtual machines on one physical server. Virtualization technology allows IT organizations to gain all the advantages of server isolation, but without the costs that goes with buying additional server equipment. Virtual servers are the critical technology for private clouds, which offer major benefits including reducing the costs of hardware, datacenter facilities, and administration while improving information protection, system reliability, and disaster recovery. Other useful server management technologies include network monitoring software, Windows Server Update Services, and remote server management hardware. Progent's certified server management consultants can assist you with all aspects of server virtualization and management to enable your company to contain costs and conserve time.
Progent can provide online and onsite consulting to assist you with any facet of business intelligence (BI) reporting ranging from troubleshooting or modernizing reports to designing and deploying a comprehensive business intelligence environment. Progent's management reporting experts can assist your company to maintain your existing reporting environment, help you to upgrade reports and databases from an outdated reporting platform to a current one, and provide custom remote mentoring tailored to your individual requirements. Progent's management reporting consultants can provide expertise in the leading business intelligence reporting and visualization platforms such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, and Report Designer.
Configuration Manager automates software provisioning across multiple sites, centralizes security and compliance settings control, inventories network assets, guards against company data leakage, provides health monitoring, allows secure end-user self service, and offers a single control mechanism for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can help your organization with any facet of planning, implementing, operating and repairing a SCCM deployment for on-premises, cloud, or hybrid networks.
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to diagram, monitor, optimize and debug their connectivity hardware such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, copies and displays the configuration of almost all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating time-consuming management activities, WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, finding devices that need critical updates, or isolating performance problems.
Microsoft Small Business Server is a low-cost collection of server products that offers the foundation for a powerful but easy-to-manage information. The technical sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server requires a network consultant with real-world experience designing and integrating seamless, end-to-end business technology environments. Progent's Microsoft Small Business Server consultants have an average of over a decade of experience integrating business systems founded on Microsoft products. This experience assures you success in installing, managing, and repairing network solutions that include the Microsoft Small Business Server suite of servers and applications.
Progent's Technical Response Center provides low-cost nationwide after-hours remote help for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide 24x7 phone help and online secure network access to troubleshoot and repair network problems quickly and economically.
Progent's Cisco CCIE wireless network infrastructure experts can provide online or on-premises integration and debugging support to assist your organization to design, implement, upgrade, tune, administer and debug Aironet wireless access point deployments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your wireless environment with your wired network and cloud-based resources to build an enterprise connectivity solution that is easy to administer and scale. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi APs to work with your unique workplace layout, building structure, and anticipated workloads.
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network running efficiently by checking the health of vital assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT staff and your assigned Progent consultant so all potential problems can be addressed before they have a chance to disrupt productivity.
Progent offers cost-effective remote consulting services for all releases of Office Access including Access desktop and Access Web App and offers advanced support for Access application development, database migration, performance optimization, report design, and maintenance. Progent also can provide custom webinar training for Office Access development and database administration.
Progent's Citrix consultants can assist you to assess the potential strategic benefits of the various editions of Essentials for Hyper-V, help you to integrate Citrix administration tools in your Microsoft Hyper-V environment, and demonstrate to you how to deploy Citrix Essentials to improve the responsiveness, uptime, flexibility, and fault tolerance of your virtual environment while lowering the cost of equipment and operations and simplifying management processes.
Progent's certified engineers offer technical support and network consulting services for Microsoft Exchange Server 2003, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting services for Exchange 2003 Server include system design, deployment, project management, onsite and off-site technical support, Help Desk Call Center support, expert security evaluation, and full-service network management outsourcing.
ProSight Reporting is a growing line of in-depth reporting plug-ins created to integrate with the industry's top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can deliver in-depth online support for all major technologies common to small company IT systems and offers a variety of vital, as-needed services including a temporary Chief Information Officer to offer senior-level planning and negotiating capability, a Technical Response Center for help desk support, proactive remote monitoring, spam and email-borne virus filtering as a managed service, project management help for critical initiatives like office relocations oroperating system migrations, connectivity experts for building and maintaining fast and reliable network infrastructure, security specialists to verify data protection and compliance, disaster recovery experts to create business continuity plans, and software developers to write, enhance, or repair business applications.
Cisco's Catalyst wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and control of wireless access points, tuning wireless performance by reducing the impact of radio frequency congestion, improving wireless uptime with fast failover, and hardening security by identifying cyber threats and analyzing network traffic according to user class and location. Progent can assist your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or implement a smooth transition to Cisco's latest wireless controller technology.
Progent offers nationwide urgent help and consulting services for businesses that run Solaris environments or whose information systems feature a combination of Sun Solaris and Microsoft technology. Remote IT help offers optimum leverage for your information technology dollar by extending user efficiency and shortening the time charged for computer repair services. Sophisticated online access technology and skilled technicians and consultants allow Progent to solve most IT issues without squandering time and expense by going to your site. In most of situations your network problems can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISSP and ISSAP certified security specialists to help with the toughest system problems.
Our compensation model is built on contribution, so just like working as an independent contractor, your income is directly driven by your generated revenue. Certain Progent consultants stress quality of life and choose to consult at an easy pace, utilizing our self-determined schedule to pursue personal pursuits like hiking, motorcycle racing, snow boarding, fishing, travel, or sharing free time with family and friends. Others use the opportunity to earn big bucks via lots of effort and extended days. Progent fully encourages either end of the spectrum plus everything in between.
Progent can provide affordable online access to an Oracle MySQL administrator or software programmer and can help businesses of any size to integrate and manage MySQL in a reliable network environment that offers high levels of speed, scalability, and security. Progent also has proven skill assisting businesses migrate databases from Oracle to MySQL.
Progent provides companies of any size professional support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to create a comprehensive security plan and choose the right technologies from multiple vendors to support your security goals while sticking within your budget limits.
Progent's certified failover clustering experts can assist companies of all sizes to evaluate the advantages of adopting Windows Server 2012 failover clustering technology to create an advanced fault-tolerant/disaster recovery solution, help your organization to design and install a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual ones, and help you to automate the administration of failover clusters.
Progent's Network Contact Center Outsourcing Services for PC desktop technical support are designed especially for small businesses who need immediate availability of a Help Desk Service Center with professional telephone support and full escalation options but who have to operate within a restricted network support budget. Important features of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Secure Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Progent's certified SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into an end-to-end security solution and build protection into your corporate practices.
Progent's certified Windows Server 2022 experts can assist your company to plan and carry out an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
Progent's Microsoft-certified Windows 2003 Server consultants can provide computer support and IT consulting services for the entire family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Windows Server 2003 migration, integration, update, and maintenance offerings include system design, installation, project management, in-person and off-site technical support and troubleshooting, Call Center outsourcing, expert security consulting, comprehensive outsourcing, and expert co-sourcing.
Progent's managed services for patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, applying, and tracking updates to your servers, endpoint devices printers, network infrastructure appliances such as switches and Wi-Fi access points, and IoT devices like alarms and robotics.
Progent can deliver comprehensive online support for all major technologies associated with today's small company IT networks and offers a variety of strategic, as-needed support services such as a part-time Chief Information Officer to provide advanced IT design and negotiating skills, a Technical Response Center for help desk support, proactive server monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management for critical projects such as office relocations oroperating system migrations, Cisco-certified consultants for building and maintaining fast and robust network infrastructure, certified security specialists to verify data protection and compliance, disaster recovery experts to create business continuity plans, and software programmers to create, customize, or troubleshoot mission-critical application programs.
Progent's Microsoft-certified Windows Server 2022 experts can help your company to design and implement an efficient migration to Windows Server 2022 that features high availability and that uses a self-hosted deployment architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.