Progent's ProSight Virtual hosting services offer small companies a variety of benefits such as reduced capital costs, reductions in operational costs, better management focus, enterprise-class security, greater fault tolerance, and business continuity.
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or onsite configuration and troubleshooting services to assist your organization to plan, configure, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise connectivity foundation that is simple to administer and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet Wi-Fi APs to accommodate your unique workplace design, construction, and expected network traffic.
Microsoft SQL Server 2016 introduces significant enhancements in speed, scale, security and compliance, uptime, mobile computing integration, plus integrated BI. Innovations include PolyBase for processing structured and unstructured databases simultaneously for data warehousing, Jason support, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite support to assist businesses of all sizes to configure, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Remote 24x7 monitoring, proactive alarms, and actionable analytical reporting are crucial to preserving the health of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of any size can get a level of network stability that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management options delivered as low-cost service packages designed to help your company to detect and fix a most network issues before they get big enough to disrupt productivity.
Cisco's Small Business series of access points are Linux-powered devices intended as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE wireless network experts can provide online or on-premises integration and troubleshooting services to assist your organization to plan, configure, upgrade, optimize, administer and debug Cisco Small Business Wi-Fi AP environments of any scale or architecture.
Progent offers national remote phone support and consulting services for businesses that run Sun Solaris environments or whose IT systems include a mix of Solaris and Microsoft technology. Online IT help offers optimum leverage for your IT dollar by extending user productivity and limiting the hours billed for computer repair services. Sophisticated online access technology and experienced service specialists and consultants combine to enable Progent to solve the majority of network issues without wasting time and expense by traveling to your site. In most of cases your network problems can be dealt with over the phone or through a mix of phone help and remote access. Progent can make available Cisco CCIE infrastructure experts and CISM certified security professionals to help you with the most challenging network problems.
Progent's disaster recovery support and business continuity professionals can help you create a disaster recovery strategy in case of an IT system catastrophe. Progent can show you how to define a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, zero-downtime system solution that takes into account availability issues involving a broad array of infrastructure technologies and processes.
Progent's Microsoft-certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with many offices, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to help your small business in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your information protection requirements without adversely restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of ISA Server.
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting. Progent has a group of network experts located in the Tampa area, and Progent also offers remote expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity preparedness consultants. Progent can also assist your business to plan and execute a migration to the Flexential facility by providing services like designing system configuration, specifying hardware, system setup and validation, debugging, setting up remote network management, and training your network support team.
Progent's CISSP-premier network security consultants can assist businesses of all sizes with any aspect of information system security. Progent can implement efficient security solutions that guard a small office against modern malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate local, remote, and mobile users accessing IT resources distributed across multiple physical datacenters and various clouds.
Progent's Microsoft-certified Windows 11 consulting experts can provide a variety of services for Windows 11 such as Microsoft 365 solutions, mobile device management, telecommuter access, data and identity security, automated provisioning, and Help Desk Call Center support.
Progent's Microsoft-Premier SQL consultants offer a range of services to help small and midsize businesses to plan, configure, manage, and troubleshoot SQL Server 2008 solutions in order to get the optimum business benefit from Microsoft's advanced RDBM platform. In addition, Progent can provide consulting expertise for network architecture, enterprise-wide security, and software programming to increase the strategic advantage of your SQL Server network.
Remote 24x7 network monitoring, automated alarms, and periodic reports are vital to preserving the proper operation of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that companies of all sizes can afford a degree of network stability that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as economical services designed to assist you to identify and resolve a an array of network issues before they can impact productivity.
Progent utilizes the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent maintains a group of IT consultants located in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior disaster recover planning experts. Progent can also help you to plan and implement a migration to the Flexential facility by providing services such as planning system configuration, specifying hardware components, system configuration and validation, troubleshooting, setting up online network management, and training your network staff.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-based Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Progent offers nationwide remote technical support and troubleshooting services for businesses who run Apple Mac OS X environments or whose information systems include a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's engineers offer Apple macOS and Mac OS X clients a variety of IT services including desktop support, migration to the current version of Mac OS X from earlier editions of Mac, plus help with Apple macOS and OS X application software. Progent can also assist you with iPhone and iPad integration and management, or migrating to Apple's iCloud. Online IT help offers maximum return for your information technology dollar by preserving user efficiency and limiting the time charged for network analysis and repair. Sophisticated online support technology and skilled technicians and engineers allow Progent to solve most network problems without wasting time and expense by going to your site. In the vast majority of cases your IT problems can be dealt with over the phone or via a mix of phone support and online connectivity. Progent can make available Cisco CCIE infrastructure experts and CISA and CISM premier security professionals to assist with the most challenging network problems.
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, migration assistance, and 1-on-1 or group online training classes tailored to meet your specific requirements. Progent's consultants also can help you integrate and maintain a protected, reliable server and communications infrastructure to support your ERP, MRP and accounting applications.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and onsite expertise, application development, and debugging services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud resources into a seamless information management system.
Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally manage IT environments that span local offices, data centers, and cloud resources.
Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a repeatable runbook for restoring applications and services quickly after a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, upgrades and patches and can produce audit reports to confirm complete service restoration, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager.
Progent can help your organization to design a migration to Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud or mixed implementation of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Progent's ProSight family of managed services are intended to provide organizations who maintain small internal IT support staffs with low-cost help from world-class management platforms and technical expertise. Advantages of Progent's ProSight catalog of managed services include predictable network maintenance costs, smart automation of routine management tasks, ongoing adoption of the latest technology, smooth migration from legacy technology to current solutions, close alignment of information technology with strategic objectives, guidance from seasoned network experts, and freeing up management to focus on business instead of ever-changing computer technology.
Progent can help companies of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce equipment expense. Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of various cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and network infrastructure and ensure you avoid the typical mistakes small organizations make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android handhelds.
Progent's wireless site survey and predictive modeling help you to design, implement and debug a Wi-Fi LAN optimized for your facilities, providing your business a WLAN that has the reception, performance, density, Quality of Service, security, and roaming ability your company requires. Wireless site survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and onsite survey services for confirming, optimizing, and debugging an operational wireless network.
Progent’s Microsoft-certified consultants can help you to update your desktops from 32 bits to 64 bits. Progent can assist your company to understand the risks and benefits of moving to 64-bit desktop computing, plan an affordable upgrade process that minimizes operational interruptions, and deliver inexpensive, expert remote support to aid your company to install 64-bit PC desktop operating systems and application programs on your existing hardware.
Progent's data protection experts can assist you to design, implement and debug a backup/restore solution based on MSP360 technology. MSP360 enables file or image-based backup/recovery for virtual machines and physical machines, supports all leading public clouds, and permits businesses to create a backup ecosystem with a minimum Recovery Time Objective and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to prevent data loss caused by human miscues, computer errors, ill-intentioned users, and malware attacks like ransomware. To find out more, go to ProSight Data Protection Services 360 Backup services.
Windows 8.1 is engineered to run on computers ranging from smart phones and tablets to power-user desktops. An abundance of new and improved capabilities, including touch screen interface and signature live tiles GUI, offer a broad selection of advantages for organizations who know how to put them to work. Progent's Microsoft-certified consultants can help bring your business up to speed with Windows 8.1 and make sure you gain maximum business value from the operating system's many technical enhancements.
Progent provides national urgent phone support and troubleshooting services for companies who run Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft technology. Remote IT help offers maximum leverage for your information technology dollar by protecting user productivity and limiting the hours charged for computer repair services. Advanced online access technology and experienced technicians and engineers allow Progent to solve most IT issues without wasting time and expense by traveling to your site. In the vast majority of situations your network problems can be remediated over the phone or through a mix of phone support and online access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA certified security specialists to assist with the most challenging system problems.
Even if your business has a small computer services staff and a limited IT budget, your information network can still have the same high availability and performance that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified network professionals, the latest system management products for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk call center to keep your mission-critical network applications and servers operating.
Progent's Microsoft consultants offer cost-effective online technical support and programming services to help your business to plan, deploy, administer, and troubleshoot Microsoft SharePoint 2010 environments that can involve web pages able to function as intranets, extranets, document and media management applications, wikis, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to promote and enhance collaboration. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's familiar office productivity applications like Office Excel, Word, PowerPoint, and Visio. Progent can help your business to migrate from earlier releases of SharePoint or move a mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
Progent's Meraki wireless access point consultants offer online and onsite support to assist businesses of any size to design, deploy, manage, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to configure and support Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco products including switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that delivers the same access, responsiveness, security compliance, manageability and uptime for wired and wireless users regardless of their location or computing device.
24-Hour Professional Microsoft Software Update Services
Progent's ransomware consultants can help your business to assess your ransomware vulnerability, monitor and guard your network, help with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent’s Cisco-Certified network consultants provide experienced PIX Firewall support services encompassing design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat security, and safe connectivity services. Ranging from small, plug-and-play desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy level of protection, speed and availability for business environments of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management solutions. Progent’s network consultants can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost over Cisco's popular ASA 5500-X firewalls and include centralized management and automation of advanced security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help you to design and carry out a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to create and centrally control network environments that include branch offices, data centers, private clouds and public clouds.
Cisco offers a full array of routers that includes appliances designed to deliver the protection, bandwidth, and availability demanded by organizations from small businesses to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and network availability. Progent can show you how to choose and integrate Cisco routers to build a solid infrastructure for your network and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, including the Cisco 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Series Routers.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can save up to half of the time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you’re planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
Progent offers national remote phone support and consulting services for companies that operate Apple Mac OS X networks or whose information systems include a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers offer macOS and Mac OS X clients a variety of services such as desktop assistance, upgrading to the latest edition of OS X from legacy versions of Mac, plus expertise with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and iPad integration and management, or migrating to iCloud. Remote IT help offers maximum return for your information technology dollar by extending client productivity and limiting the hours charged for computer analysis and repair. Advanced online access tools and experienced technicians and engineers allow Progent to handle most network issues without wasting time and expense by traveling to your location. In most of situations your IT issues can be dealt with over the phone or through a combination of telephone support and online access. Progent can offer the services of Cisco certified CCIE network experts and CISA certified security professionals to assist with the toughest system problems.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds creating Microsoft-based security solutions for information systems with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server engineer can help your small or mid-size company design and implement a configuration of Microsoft ISA Server 2004 that meets your IT security requirements without limiting your network.
Progent can provide the expertise of a senior consultant with extensive experience configuring, managing, and upgrading telepresence systems from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal network management team, your Internet Service Provider, and your telepresence technology supplier to help your company increase the business value of your telepresence ecosystem.
important features of Microsoft Dynamics GP software include a modular structure that allows you to license only the functionality you need, a standards-based foundation based on Microsoft technologies to secure your investment and offer a tightly integrated environment, advanced reporting capabilities that allow you to monitor all activities, income and spending and sales patterns, compatibility with Microsoft Office to speed access to business data, the ability to process information from almost any database or desktop application into Microsoft Dynamics GP, and an open architecture that makes it possible to create specialized applications. Progent can help you set up and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide expert GP support professionals to show you how to turn the advanced features of Dynamics GP accounting into a high-value business solution.
Progent's virtual classroom webinars provide small businesses the cost savings, convenience, and flexibility of online seminars plus the proven pedagogic methods of expert teachers who use sophisticated technology to simulate live, participatory classrooms. Progent can provide remote education for popular desktop software including components of Microsoft Office suite such as Excel, Word, Access, and Visio: Dynamics accounting and analytics solutions such as Microsoft Dynamics GP; plus additional top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide online or on-premises integration and troubleshooting services to help you to design, configure, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity solution that is simple to manage and expand. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, placement and setup of Aironet Wi-Fi APs to work with your specific workplace layout, building structure, and anticipated workloads.
Progent's certified Microsoft Office and Microsoft 365 experts can assist companies to integrate Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless solution that provides fast ROI and promotes better business outcomes. Progent can assist you to interface Office or Microsoft 365 applications with one another and with other core Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server running locally or in the cloud. Progent can also help you to resolve compatibility issues between various releases of Office desktop and offers customized online instruction to individuals and groups.
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity ecosystem that extends across your data center and cloud resources and guards any user at any location with any endpoint device.
Lync Server 2013, now called Skype for Business, enables organizations of any size to create a manageable and protected communications ecosystem that supports the modern BYOD computing style with instant messaging, real-time presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN calling across a broad range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can assist your company to assess the business benefits of Lync 2013, design an on-premises, cloud-resident (with Lync Online) or hybrid model appropriate for your current and long-term plans, deploy Lync 2013 so as to speed up your ROI, and provide custom webinar and onsite training to your IT staff and users. Progent has expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
Small to middle size businesses can now get all the benefits of System Center Operations Manager and also have fast access to Progent’s Microsoft certified IT consulting professionals. With Progent's economically priced network service packages, mid-size organizations can select a basic co-sourcing package built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager to offer small company networks world-class availability, security and productivity.
Progent's Cisco-Certified network management consultants can help you to run Cisco's management tools alongside a selection of specialized third-party products to build a complete network management solution in order to keep your network operating reliably, conserve limited resources, guard your data, recover rapidly from device failure or malicious assaults, and allow you to expand or reassign valuable resources intelligently and affordably as your company grows.
Progent’s computer outsourcing services for small businesses include planning 2003 Server, Microsoft .NET Server, and BackOffice environments, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and in-person repair, fixing stubborn integration problems, and producing a comprehensive security strategy. Progent can show you how to maximize network availability and throughput via non-stop technologies, resilient network architecture, and proactive server monitoring. Progent also provides project management assistance for major migrations and can assist with requirements assessment, resource identification, bill of materials production, sourcing qualification, procurement logistics, and complete documentation. Progent’s IT outsourcing help also features education for office productivity products such as Microsoft Office.
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable customer interactions. Integrated Sales and Customer Service modules enable in-house staff to share data to help promote selling success and deliver steady, effective customer service. Progent can configure the most sensible network infrastructure, including local and offsite wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your marketing or customer service data.
Progent's Microsoft-certified consultants have over 10 years of experience providing unified communications support for companies that range from small businesses to large corporations. Progent offers affordable support for all editions of Microsoft Exchange Server to enhance email and virus protection, configure fault tolerant email systems, and implement remote and wireless email connectivity. Progent’s Exchange consulting services can help you in planning and carrying out a move from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent provides integration help for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for all major browsers. For e-mail virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard security services.
Progent's wireless site survey and predictive modeling help you to plan, install and troubleshoot a Wi-Fi LAN adapted to your facilities, offering your business a wireless solution that delivers the coverage, speed, density, QoS, data protection, and hand-off ability your company requires. Wi-Fi survey services from Progent include remote predictive analysis for planning a Wi-Fi network and onsite survey services for validating, tuning, and troubleshooting an operational wireless LAN.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, improving wireless uptime with rapid failover, and strengthening security by identifying cyber threats and filtering network traffic based on user type and locale. Progent can assist you to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology.
Progent’s Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk services transparently between your IT team and Progent's roster of certified desktop support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA tool for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Exchange 2010 and introduces important innovations plus a redesigned structure. These enhancements favorably impact key IT areas including manageability, availability, security and compliance, cost of ownership, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Microsoft Exchange 2013, create an efficient test and rollout strategy, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote support and management services for Microsoft Exchange 2013.
For businesses that have a combination of Mac and Windows computers, there are two basic alternatives for using Windows-dependent applications on macOS or OS X: an external connection to an actual Windows PC or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect a Mac to a remote Windows-based computer to run Windows programs and share network resources. Virtual PC for Mac emulates Windows on an Apple Mac computer so you are able to use Windows software locally. Progent's Mac technology support experts can help you to maintain these solutions for using Microsoft Windows programs on your Apple Macs and can in addition assist you to evaluate and install third-party solutions for Windows PC simulation.
Microsoft Dynamics Customer Relationship Management helps small companies nurture profitable customer relationships. Built-in Sales and Customer Service components enable employees to share information to help improve sales success and offer steady, efficient customer service. Progent can set up the most sensible network environment, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service databases.
Progent’s National Support Center provides nationwide remote troubleshooting for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support engineers provide phone help and online secure network access to isolate and repair technical problems quickly and economically. The breadth of technical expertise represented by Progent's team of country-wide support engineers allows Progent to escalate even the toughest problems to appropriate experts as needed.
Progent can provide affordable remote consulting to assist companies of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can show you how to deploy cloud-centric or hybrid cloud ecosystems that efficiently incorporate Amazon AWS services. Progent can provide occasional consulting to help you to overcome technical roadblocks or Progent can provide project management outsourcing to help you migrate to the Amazon AWS cloud on time and on budget.
Progent's UNIX family consulting experts offer small companies and software developers help with managing and maintaining UNIX, Linux or Solaris environments that run with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of experience offers you an easy single source to show you how to build and maintain a protected and reliable cross-platform connectivity and communications solution that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Progent's Linux consulting experts offer small and mid-size companies and developers assistance with managing and supporting Linux computers that run with Microsoft-powered technology. Progent can give your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience provides you with a convenient one-stop source to help you create and maintain a secure and reliable mixed-platform network and communications environment that allows Linux and Microsoft interoperability by integrating MS Windows with leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.