Additional Topics of Interest

Windows 8.1 Client Hyper-V Remote Troubleshooting
Microsoft Windows Consultancy

Windows 8.1 is engineered to power devices ranging from smart phones and tablets to power-user desktops. An abundance of new and improved capabilities, including touch screen support and signature live tiles user interface, provide a broad range of benefits for organizations who understand how to exploit them. Progent's Microsoft-certified experts can help get your organization up the learning curve with Microsoft Windows 8.1 and make sure you gain significant business value from the product's various technical enhancements.

Citrix RADEDEPLOY Outsourcing
Consulting Services MetaFrame

Progent's Citrix-certified consultants can help you to plan, deploy, manage, and support a virtualized application delivery and management system built on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your infrastructure for distributing server and client-side applications, and Progent's datacenter management and support consultants can assist you to manage and support a remote datacenter that offers high uptime, advanced protection, and fast recovery.

Microsoft Teams security Consultant Services
Microsoft Teams PSTN Gateway Consult

Progent can assist your organization to design an upgrade to Microsoft Teams from Skype for Business Online and configure, administer, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone system.

Desktop Support Firms
PC Desktop Computer Consulting Firm

Progent offers a broad range of affordable consulting and support services to help you to install, configure, repair, and administer workstations and notebooks based on Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide on-premises or remote help for individual computers or laptops or work with your business to plan and carry out a large-scale rollout of new or updated OS software and business applications. Progent can also supply engineers and technical workers to assist your company to plan for and implement a company relocation or consolidation designed to cause the least possible disruption of your business.

Consultant Mac Online
Mac Phone-based Consultant

Progent provides nationwide online technical support and troubleshooting services for businesses who operate Apple Mac OS X environments or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft Windows products. Progent's consultants can provide Apple macOS and Mac OS X clients a variety of services including desktop support, migration to the most recent edition of Mac OS X from other earlier editions of Mac, plus expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad integration and management, or moving to iCloud services. Online technical support offers maximum leverage for your information technology dollar by extending client productivity and shortening the hours billed for network analysis and repair. Sophisticated remote support tools and experienced technicians and engineers allow Progent to handle the majority of network problems without squandering time and expense by going to your site. In the vast majority of situations your IT issues can be dealt with by telephone or through a mix of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA certified security specialists to assist you with the most challenging system issues.

wireless VoIP phone integration Support and Help
CCIE Expert Certified Online Help wireless IP phone upgrades

Progent's wireless IP phone configuration consultants can provide remote and on-premises assistance to help your organization create and manage a Cisco wireless IP phone deployment by delivering integration services that can range from debugging the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.

Microsoft T-SQL Design Firm
Microsoft SQL Server Application Consultant

Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid development of cutting-edge enterprise-class applications that can give your company a critical competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.

External Network Security Inventory Consult
External Network Security Scan Engineer

Progent offers two low-cost service bundles intended to allow small businesses to receive an objective network security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, a security engineer runs an extensive test of your IT infrastructure from outside your firewall to determine possible risks in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a security expert runs a network scan from an authorized computer within your company firewall to evaluate your exposure to inside threats. The two security inventory packages are configured and run from a secured external site.

Top Quality At Home Employees Teleconferencing Troubleshooting
Integration Support Offsite Workers Video Conferencing

Progent can help small and mid-size organizations to deploy and debug teleconferencing platforms to allow their telecommuters to communicate productively with colleagues and clients.

After Hours Help and Support Shared Network Support Help Desk
24x7 Virtual Call Desk Integration Services

Progent’s Co-managed Help Desk service allows your IT organization to share the load for Help Desk services transparently between your IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution based on the leading shared PSA tool for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.