Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's servers in an environment that gives the highest degree of dependability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management options are based on mature virtualization technologies that enable small and midsize companies with multi- platform IT systems to economize dramatically on the expense of capital equipment, system maintenance, and network management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Microsoft supports transparent hybrid environments that combine Office 365 and local Exchange deployments. This allows you to have some Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any phase of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget.
Progent offers cost-effective online support for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert help for Access application programming, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide custom online classes for Office Access application development and DBA services.
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed services. Unlike some independent consultants or local service firms who provide minimal documentation or details of tasks performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service reports sent by each consultant to each client. The discipline of detailing and archiving service activity results in more effective service and eliminates a slew of typical problems such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information.
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with multiple sites, mobile users, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your small business in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your network security requirements without overly limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
For medium-size companies who need network support, Progent offers an array of options such as on-site service, remote support, phone-based Help Desk, 24x7 support with remote system monitoring, emergency staff augmentation, business relocation services, application development, and professional consultation. For medium-size companies in California or other areas covered by Progent's field engineers, Progent offers expert on-premises support for fixing network issues quickly and economically.
Altaro VM Backup offers small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also supports low-cost backup to Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery capability for individual files and emails, support for Windows Cluster Shared Volumes and for vCenter for managing larger deployments, and the ability to leverage Microsoft VSS technology to back up online VMs without downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to help you to plan, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup.
Progentís high availability inter-site connectivity and 24x7 network infrastructure engineers can help small companies create fault tolerant Interoffice connectivity by means of fully redundant system architectures featuring transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement high-availability Inter-office networks based on fault tolerant EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over can provide affordable non-stop interoffice networking.
Progent's Microsoft-certified consultants have more than 10 years of experience providing messaging solutions for customers ranging from small businesses to global enterprises. Progent provides economical consulting for all editions of Exchange Server to strengthen email and virus security, configure high availability email systems, and facilitate remote and mobile email access. Progentís Microsoft Exchange support services can help you in designing and executing a move from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. Progent offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients running Outlook and can help you configure Microsoft Outlook Web App for all major browsers. For e-mail virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Progent's CISSP-premier cybersecurity experts can help businesses of any size with any facet of IT security. Progent can help implement cost-effective security systems that protect a small business against advanced malware attacks or Progent can plan, configure, and monitor an end-to-end security environment for hybrid networks that support local, online, and mobile clients sharing IT resources distributed over multiple physical datacenters and public and private clouds.
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed support activities. Unlike many independent consultants or small support firms who offer scant documentation or details of tasks done, every service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the support documentation sent by each staff member to each client. The practice of documenting and archiving service activity results in more efficient support and avoids a variety of typical problems such as when a support client is effectively held captive to a consultant who refuses to release vital service information.
Small to mid-sized businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Premier network support experts. With Progent's affordably priced network service programs, small and midsize organizations can select a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide small business networks enterprise-class availability, security, and performance.
Progentís Microsoft certified experts offer small and medium size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver critical software rapidly and reliably to appropriate users, lower software costs and adhere to licensing agreements by determining patterns of usage, enhance Windows protection by increasing your knowledge of vulnerability and by delivering critical patches, manage your external workforce through industry standards independent of connection or location, and lower operational expenses by efficiently exploiting the administrative functions built into Windows. Progentís SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch administration, and resource tracking management including software and hardware inventory.
Remote server management cards offer network administrators complete control over a server without the need for a personal presence. Through these management cards, all console screen information plus keyboard and mouse functionality are transferred to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and support a high-availability company network that includes remote management cards and Progent can utilize these remote management cards to deliver low-cost off-site technical support. Progent has experience with a number of remote management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, track, enhance and debug their connectivity appliances such as routers and switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates alerts when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, finding devices that need critical software patches, or identifying the cause of performance problems.
Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and delivers important innovations plus a revamped architecture. These enhancements favorably impact key areas like ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of upgrading to Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing online support and management services for Microsoft Exchange 2013.
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Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum uptime for key applications by providing centralized, cross-platform tracking of physical and virtual resources installed across local systems and cloud environments. Progent's SCOM consulting team offers world-class online and onsite expertise to assist businesses of any size to design, integrate, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to migrate to Operations Manager 2016 from earlier releases or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid creation of a new generation of high-end applications that can provide your business a significant competitive edge. SQL Server provides built-in support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Microsoft supports transparent hybrid environments that combine Office 365 and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Office 365 solution. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and within budget.
Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to suit your particular business requirements. Progentís Microsoft-certified support experts offer experience in Microsoft AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides expert e-Commerce integration services for safe, company-wide resource sharing plus integration with Customer Relationship Management packages.
To deliver economical IT support for small businesses, Progent has developed comprehensive computer outsourcing packages that offer small companies fast access to technical expertise without forcing you to recruit, educate, and manage an expensive in-house IT staff. Progentís IT outsourcing services give you an economical way for building a protected and robust environment for your important Windows office productivity applications including Microsoft Office XP and Microsoft Office 2003.
Progent's Microsoft-certified consultants have 20 years of background planning, installing, and supporting messaging systems for businesses in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email system features compliance, high availability, easy access for remote and wireless users, efficient administrative tools, and productive integration with telecommunications. Progent provides expertise and integration services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007, Exchange 2003, and MS Exchange 20000 Server. Progent can also help small or mid-size businesses to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013.
Microsoft Forefront TMG 2010 builds on the proven security capabilities of ISA Server and provides a easily administered web gateway that acts as a single-server platform for a variety of security functions including an application layer and network layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting features, permits custom reports generated by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to cut expenses and enhance availability. Progent's Microsoft consultants can help your company to plan and carry out test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; set up Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines, databases and log files; setting up HLB for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Progent's Microsoft authorized experts offer three ways to help medium-size and large companies create an efficient and successful in-house Computer Support Help Desk. Progent's consulting services include ROI evaluation, process analysis and enhancement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Services help organizations analyze the numerous top level Help Desk application programs available and decide which packages might be too expensive, lack key features, or align badly with your organization's business goals. Progent also provides short-term staffing for organizations who need to reinforce their internal Help Desk team for occasional tasks or to substitute for vacationing or indisposed workers.
Progent's Cisco-certified CCIE networking consultants can help your business to set up, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and move smoothly from outdated switches to current models.
System Center Configuration Manager automates software deployment at scale, streamlines security and compliance settings management, keeps track of network assets, guards against company data leakage, performs health monitoring, enables safe end-user self service, and delivers a single point of control for managing multi-operating system networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can assist you with any aspect of planning, implementing, using and troubleshooting a SCCM solution for on-premises, cloud, or hybrid networks.
Progent offers national online phone support and consulting services for businesses who operate Sun Solaris environments or whose IT systems include a combination of Solaris and Microsoft Windows products. Remote network consulting provides maximum return for your IT dollar by extending user efficiency and limiting the time charged for computer analysis and repair. Sophisticated remote support technology and experienced service specialists and engineers allow Progent to solve most IT problems without wasting time and money by going to your site. In most of situations your IT problems can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISM premier security professionals to assist with the most challenging system issues.
If you are an information technology engineer with technical support expertise, teaming with Progent and working for Progent's customers will expand your skills via interaction with Progent's team of mutually supportive, high-output consultants. Progent's focus on providing network expertise and computer support to small and midsize businesses will give you the opportunity to work closely with decision makers and contribute significantly to the success of dynamic organizations. In addition, Our virtual office environment provides state-of-the-art technology for remote support and wireless access to help you to deliver fast solutions when you troubleshoot business-critical issues.
Progent's certified Windows 2000 consultants can show you how to optimize the functionality of your current Windows 2K Servers and can simplify network administration, offer technical support and troubleshooting, and strengthen security. Progent can also show you how to create, justify, and implement a strategy to migrate from Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in designing pilot programs to reduce the technical risk involved with moving to Windows Server 2003 by uncovering possible hardware and application compatibility issues.
Progent offers cost-effective online consulting to assist companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security.
Microsoft allows you to create transparent hybrid environments that combine Office 365 and on-premises Exchange deployments. This allows you to have certain mailboxes hosted at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of planning, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is carried out on schedule and within budget.
Progent's Cisco wireless IP phone configuration and troubleshooting consultants offer online and on-premises assistance to help your organization build and administer a Cisco wireless IP phone deployment by providing services that range from debugging the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's production servers in an environment that delivers the maximum level of dependability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting and management services are based on mature virtualization technologies that allow small and midsize businesses with mixed- platform environments to save dramatically on the expense of capital investments, infrastructure support, and network administration while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
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Progentís Microsoft certified consultants offer small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your business network from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many threats that can elude traditional firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network security through expert planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help you to deploy Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.