Microsoft Small Business Server is a low-cost collection of server products that provides the basis for a feature-rich but manageable information. The inter-connectivity requirements of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network expert with hands-on expertise and extensive knowledge in designing and implementing cohesive end-to-end information technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, administering, and servicing IT environments powered by the Microsoft SBS suite of servers and applications.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's managed services for software and firmware patch management provide organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices scanners, infrastructure appliances such as routers and wireless access points, and Internet-of-Things devices like sensors and health monitors.
If your business operates a Sun Solaris network or a mixed-platform network, Progent's CISM and ISSAP-certified consultants can assist your whole enterprise in a wide range of security topics including security management procedures, security architecture and models, connection control products and methodology, applications development security, business processes security, physical security, telecommunications, network and Internet security, and business continuity preparedness. CISM and CISSP stipulate the fundamental competencies and worldwide standards of knowledge that information security managers are expected to possess. These accreditations give executive management the assurance that those who have earned their CISM, CISSP or ISSAP certification have the background and theory to offer world-class security support and consulting services.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds developing corporate security solutions for IT networks with many locations, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business design and implement an installation of ISA Server 2004 that supports your information protection needs without restricting your productivity.
Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map, monitor, enhance and debug their connectivity hardware like routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration of almost all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming network management activities, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, finding appliances that require critical updates, or identifying the cause of performance issues.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing and service organizations to manage complicated supply chains and streamline key business processes in order to bring products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises services that spans from as-needed advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Progent offers a variety of network support bundles for small businesses. These IT outsourcing and server monitoring solutions are based on the proactive problem solving capabilities of System Center Operations Manager 2007, a next-generation server and IT support software platform that monitors the availability, throughput, and security of your information system and isolates potential problems before they can disrupt your network. With Progent's affordably priced IT support packages, small companies can choose a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package.
Progent's consultants can assist you to plan and implement a smooth move from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD Domain Services and Azure AD Connect to unify identity and access management for both onsite and Azure resources.
Progent offers the expertise of a veteran consultant with extensive experience installing, managing, and upgrading immersive telepresence systems from top-tier vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house IT support group, your ISP, and your video conferencing technology vendor to help your company increase the business value of your telepresence solution.
MS Communications Server provides Instant Messaging and Real Presence as part of a scalable, world-class solution offering enhanced security, transparent integration with popular Microsoft software, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows cost savings and elevated operational efficiencies, increased worker output, and stronger IP protection. MS Communications Server 2007 has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts offer remote and on-premises configuration support and mediation help for your Office Communications Server 2007 deployment and can help you to assess the advantages of upgrading to Skype for Business. Progent can also assist you to plan and carry out a smooth migration that will add significant strategic value to your IT system
Progent's ProSight Virtual Hosting service offers proven virtualization technology, a world-class data center facility, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small companies with a comprehensive information technology outsourcing solution that improves network dependability and protection, reduces management hassle, and saves money. With Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical application servers hosted in a secure and fault tolerant facility on a high-performance, non-stop virtual machine set up and maintained by Progent's network support professionals.
Besides providing the expertise of Microsoft Dynamics GP specialists, Progent has experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, migration assistance, and 1-on-1 or group online training classes tailored to meet your specific needs. Progent's experts also can help you build and maintain a secure, reliable server and communications infrastructure to run your ERP, MRP and accounting solutions.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast creation of a new generation of enterprise-class applications that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.
Progent offers affordable remote access to an Oracle MySQL administrator or application developer and can assist organizations of any size to configure and manage MySQL in a reliable network infrastructure that offers high levels of speed, scalability, and protection. Progent also has experience assisting businesses migrate databases from an Oracle environment to MySQL.
Microsoft System Center 2016 Operations Manager helps to promote top performance and maximum uptime for key applications by providing centralized, mixed-platform tracking of physical and virtual infrastructure deployed throughout on-premises systems and cloud environments. Progent's consulting group can provide world-class online and onsite support to assist businesses of all sizes to plan, implement, optimize, enhance and repair Operations Manager 2016 solutions. Progent can help you to move to Operations Manager 2016 from older versions or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a unified IT management ecosystem. Progent can also help you extend your SCOM 2016 scope to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Google Android, and other personal devices.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, tuning wireless throughput by limiting the impact of RF congestion, enhancing Wi-Fi availability with fast auto-failover, and strengthening security by identifying cyber threats and analyzing traffic content based on user class and location. Progent can assist you to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
Remote 24x7 network monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can get a level of network stability that was once reserved for large enterprises. Progent can provide a variety RMM options delivered as low-cost services created to assist your company to identify and fix a most IT network issues before they get big enough to disrupt your business.
MS Office Communications Server provides IM and presence as part of a scalable, enterprise-grade package featuring enhanced security, seamless compatibility with other Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. The product allows cost savings and improved operational efficiencies, increased worker productivity, and better IP security. MS Communications Server has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts can provide online and on-premises support and troubleshooting services for your Office Communications Server deployment and can assist you to evaluate the costs and benefits of migrating to Skype for Business. Progent can also assist you to plan and carry out a smooth migration that will add business value to your information network
Progent's Ekahau-certified Wi-Fi consultants can assist your business to plan, implement, enhance, manage and debug a Wi-Fi solution customized for your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF measurement.
Progent offers national online help and troubleshooting services for companies that run UNIX or Linux environments or whose information systems include a combination of UNIX and Microsoft products. Remote IT help provides maximum leverage for your information technology dollar by protecting user productivity and limiting the hours billed for computer analysis and repair. Advanced remote access technology and experienced service specialists and consultants allow Progent to solve most IT issues without squandering time and money by traveling to your site. In most of cases your IT issues can be dealt with by telephone or through a combination of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM premier security professionals to assist with the toughest system problems.
Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides small and midsize businesses a single soultions for financial management, inventory, operations control, project management, procurement, sales, supply chain, and business reporting. Progent's Dynamics Business Central/NAV experts can help your organization to manage your older Dynamics NAV system or upgrade efficiently to a cloud-based, onsite, or hybrid deployment.
Progent's Microsoft-Premier SQL consultants can provide a range of services to help small companies to design, deploy, manage, and troubleshoot Microsoft SQL Server 2008 solutions so that they gain the optimum competitive advantage from Microsoft's state-of-the-art relational database technology. Also, Progent can provide expertise for system infrastructure, company-wide protection, and custom software programming to optimize the strategic value of your IT network.
Progent's Experts Group provides support in key areas such as Apple OS networking and programs; Consulting for Linux-based, UNIX-based, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Strategic and vertical application help; Chief Information Officer, business analyst, and project management outsourcing; Special applications development and deployment; Web, eCommerce, Electronic Data Interchange, and client portal development and deployment; SQL management and performance help; Management information expertise; and Telecommunications systems support.
Progent's certified consultants can provide remote and onsite consulting expertise to assist you to manage, maintain, and repair PCs powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, disaster recovery, online connectivity, smartphone and tablet integration, Wi-Fi network design, and 24x7 network monitoring.
Remote server management cards offer network managers complete control over a server without the requirement for an on-site visit. Using remote management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, implement, and support a fault-tolerant business network that incorporates remote management cards and Progent can use these remote management cards to provide efficient remote technical help. Progent is familiar with a variety of remote management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the spread of an active ransomware breach. Call 800-462-8800
ProSight Reporting is a growing suite of in-depth reporting plug-ins designed to work with the leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's experienced ransomware recovery experts can assist you to reconstruct an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices.
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who earn the top customer satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your company better solutions for your information system.
Progent's Cisco certified network infrastructure consultants can help you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
By using virtual server technology, businesses can operate many virtual servers on one actual server. Virtualization technology enables IT organizations to enjoy all the advantages of server segmentation, but without the expense that goes with buying extra server hardware. Virtual servers are the enabling technology for private clouds, which offer important advantages such as reducing the costs of capital equipment, facilities, and administration while enhancing information protection, system availability, and recoverability. Other useful server management technologies include server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's professional server management consultants can assist you in all aspects of server virtualization and administration to enable your company to contain expenses and conserve time.
Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Exchange Server 2010 and delivers important innovations as well as a redesigned structure. These improvements favorably impact vital facets of IT like ease of administration, high availability (HA), compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and educate your IT team to manage your Exchange 2013 solution. Progent also offers affordable online consulting and management for Exchange Server 2013.
Progent's Cisco Meraki wireless AP consultants offer remote and on-premises support to help organizations of all sizes to plan, deploy, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can help you to configure and manage Meraki-based wireless infrastructure for sites that range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products including switches, ASR routers and firewalls to create a seamless ecosystem that provides the same connectivity, responsiveness, security, ease of management and uptime for wired and wireless users regardless of their mobility or computing device.
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all billed support activities. Unlike some independent consultants or small service organizations who offer scant documentation or details of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support reports sent by each consultant to each customer. The practice of documenting and archiving service records results in more efficient support and eliminates a variety of common problems such as when a service customer is effectively held captive to a consultant who won't let go of vital service information.
Progent's fault tolerant system consultants offer reliability support, disaster recovery planning, system load balancing, non-stop interoffice connectivity, 24x7 Internet architecture design, non-stop data center support, and other 24x7 operations support to show your company configure a 24x7 network for strategic applications. Progent possesses the experience to design economical, non-stop networks by deploying the expanding suite of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can show you how to you design a high-availability mutli-site network with a completely mirrored Internet connection and intelligent network load balancing.
