Additional Topics of Interest
Access to External Support Databases Migrations
Progentís team of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry experience, in the trenches of network service, executing a wide range of technical projects for a large mix of clients. Every Progent consultant shares a refined set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting team. This ensures that you get not just world-class technical capability, but also a support engineer with field-tested methods for applying computer knowledge to resolve actual IT problems efficiently.
Solaris IT Consulting
If your office computer system mixes Sun Solaris platforms with MS Windows, Progent can help you to incorporate your IT resources into a cohesive environment that allows all your OS platforms to run side by side for easy management, transparent dataflow, high availability, superior throughput, and tight security. Progent's Sun Solaris and Windows coexistence support services feature network architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote technical help and repair, in-person technical support, and Contact Center services.
Online Technical Support for Cisco PIX to ASA upgrade
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your current PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, optimize, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Expressway Technical Consultant
Cisco Unified Communications Manager, previously branded CallManager, acts as the center of Cisco's collaboration solution. Cisco Unified Communications Manager and Unified CM Express offer a borderless IP-PBX by integrating with unified messaging apps such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's Cisco-certified consultants offer effective and affordable remote and onsite expertise to help organizations of all sizes to create and maintain Unified CM deployments by providing Unified Communications Manager configuration and technical support consulting services that add maximum productivity. Progent can help with any facet of Unified CM setup and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE support, designing Cisco UCS server failover systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Microsoft Exchange 2000 Specialists
Progent is among the most expert network support firms for creating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small companies get all the advantages of Exchange Server 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.
Chief Information Officer Network Consultant
Progent can provide the part-time services of a seasoned CIO who can provide a broad perspective to help you select and maintain network technology to match your current needs and that can serve as a firm basis for your growth. Progent's temporary CIO consulting services provide financial advantages to companies who want to maximize the impact of their network investment but who are without the budget or hesitant to take on one more high-level position to their head count. Since Progent is vendor-neutral, with a large team of consultants certified to support all major OS platforms and networking technologies plus a broad selection and application software, Progent is in an ideal situation to provide unbiased advice as well as advanced technical help for developing IT systems that fit the particular needs of your organization.
PowerPivot for Excel On-site Support
Progent offers the expertise of Microsoft-certified consultants as well as seasoned software programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery specialists, and security consultants to help you to assess the likely benefits of SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from other database platforms, and configure a cost-effective and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
NetApp MetroCluster Specialist
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with continual replication to deliver rapid, zero data loss disaster recovery between sites located as far as 185 miles (300km) apart from each other. Progent's team of seasoned IT consultants can assist your business to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by delivering help with tasks such as assigning shelf IDs, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network, and testing your DR solution to show adherence with industry standards and government requirements.
scom 2016 high availability Troubleshooting
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and maximum availability for critical applications by providing unified, mixed-platform tracking of physical and virtual resources deployed throughout local datacenters and private and public clouds. Progent's SCOM consulting group can provide advanced online and onsite expertise to assist organizations of any size to plan, implement, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent can help you to migrate to Operations Manager 2016 from earlier releases or from other IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a unified IT management ecosystem. Progent can also help you extend your SCOM 2016 environment to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.