Additional Topics of Interest

24x7 Microsoft Experts Specialists Azure and Android integration
Consulting Microsoft Azure integration

Progent can assist companies of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware investments. Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the benefits and limitations of various cloud networking architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and make sure you avoid the typical mistakes small companies make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and to manage iPhones and iPads and Android smartphones and tablets.

Consulting Tandberg T3 Telepresence
Technology Professional Polycom OTX Telepresence

Progent offers access to a senior consultant with years of hands-on experience installing, managing, and upgrading telepresence systems from leading vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal IT support group, your ISP, and your video conferencing technology vendor to help your company increase the strategic value of your telepresence ecosystem.

Virtual Helpdesk Integration
Remote Consulting Service Desk Sharing

Progent provides three essential types of Helpdesk services including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts offers your customers instant access to a reliable support group with years of experience providing phone support and remote access repair for networks powered by Microsoft technology. Progent's focus is on earning the support Call Center a positive image as a key contributor to business performance. Progent's goal is to resolve rather than merely report problems.

Co-managed Service Desk Support Services
Help Desk Sharing Help and Support

Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.

Private Cloud Solutions Consultants
Consulting ProSight Virtual Hosting

Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's servers in an environment that gives the maximum level of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting services are based upon mature virtualization technologies that enable small and midsize companies with mixed- platform IT systems to economize significantly on the costs of capital investments, infrastructure maintenance, and network management while achieving world-class reliability and an unmatched level of vendor flexibility.

Microsoft Office SharePoint Server 2007 Network Consulting
SharePoint Server 2007 Online Troubleshooting

Progentís Microsoft-certified experts can provide organizations of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web-based technology for intelligently coordinating people, groups and information. SharePoint provides a common spot for your employees or clients to access, organize, distribute and interact with relevant data, files, and software and to interact with other people. SharePoint enables faster and more intelligent decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and projects with the data theyíve created in a manner that makes data easy to find, retrieve and apply. Progent's SharePoint consultants can assist your organization to support your current SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.

Protect Penetration Testing
Information systems Security Outsourcing Stealth Penetration Testing

Stealth intrusion checking is an important part of any comprehensive IT system security plan. Progentís security professionals can run thorough intrusion checks without the awareness of your organization's internal network support staff. Stealth penetration testing shows whether current security defense tools such as intrusion detection warnings and event log analysis are properly set up and consistently observed.

Top Sun Solaris Remote Specialists
Sun Solaris Remote Professionals

Progent offers national remote help and consulting services for businesses who run UNIX, Linux, or Sun Solaris networks or whose IT systems feature a mix of UNIX/Linux and Microsoft Windows products. Online IT help offers maximum return for your IT dollar by preserving user productivity and shortening the hours billed for computer repair services. Sophisticated online access utilities and experienced technicians and consultants combine to enable Progent to handle most network problems without wasting time and expense by traveling to your site. In the vast majority of situations your network issues can be dealt with over the phone or via a combination of phone help and online connectivity. Progent can make available Cisco CCIE network experts and CISM and CISSP certified security professionals to help you with the toughest network issues.

MCSE Expert Certified Consultants Remote Monitoring and Reporting
System Center MOM Specialist

Progent offers a variety of IT service packages for small companies. These IT outsourcing and network monitoring services are based on the proactive problem handling capabilities of System Center Operations Manager, a next-generation network and IT management software platform that tracks the reliability, performance, and security of your information system and isolates potential problems before they can disrupt your system. With Progent's affordably priced IT support programs, small businesses can select a simple co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package.