Progent's expert solution designers and software developers can help your company to build customizations to Microsoft Dynamics GP that support the unique requirement of your organization without losing the advantages of seamless Windows integration. Progent can also provide help with a range of software development tools that can be utilized to create integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Microsoft Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines administration through integration with Active Directory. Lync can also cut expenses by doing away with VoIP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's certified IM and Presence experts offer online and on-premises support services to assist you to maintain and troubleshoot your existing Lync Server 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent provides IT services for mid-size businesses who have 100 to 250 system clients. The medium size business or office has traditionally been an overlooked part of the market for network support expertise. The cost structures and service access practices of large outside service firms make them excessively costly for the typical small business or small medium business (SMB), which commonly has a modest IT budget with which to support an IT system whose advanced technology and capability are often similar to the information systems of much larger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual office infrastructure and proactive network monitoring, dramatically lowers the IT support expenses of a small-medium business while providing the small company with enterprise-level support from professional, world-class consultants knowledgeable in a broad array of midsized business technologies. If your medium size company or small business is looking for the quality of IT help appropriate by a medium size office without budgeting big-company prices, call Progent.
Progent can provide small companies with an information management expert who can act as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you integrate sensible IT products to enhance business operations so they match better with your business goals. Your business can create and install a well conceived IT plan without absorbing the cost of a full-time senior IT executive.
Progent's webinars offer small businesses the affordability, simplicity, and flexibility of web-based seminars and the effective training techniques of experienced instructors who employ sophisticated collaboration software to emulate live, participatory learning environments. Progent offers webinar training for key desktop applications including components of Microsoft Office suite such as Excel, Word, Access, and Project: Dynamics accounting and management software such as MS Dynamics GP; as well as other leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 operating system and based on technology originally produced by Connectix, provides the power needed to carry out server consolidation, application migration, and server quarantine tasks via virtualization technology in an enterprise-ready computing network with high scalability, manageability, and reliability. Microsoft has targeted Virtual Server at companies wishing to enhance operational efficiency in software programming and piloting, migration from legacy line-of-business applications, and hardware consolidation. Progent's certified Virtual Server experts can assist your IT staff to assess and deploy Microsoft Virtual Server 2005.
Progent's Microsoft-certified consultants offer online or in-person expertise to assist organizations of any size to plan, deploy, administer, and troubleshoot a backup system based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier versions of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent can provide as-needed support for resolving especially challenging issues, or comprehensive project management support. Progent's consultants can also help your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent's Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and business analysis solution based, like all Microsoft accounting solutions, on the expandable and popular foundation of Windows technology. Dynamics GP provides a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its modular design you can license only the functions you currently need, with the ability to expand clients and increase capabilities in the future. Progent's Microsoft Dynamics GP consulting engineers can show you how to deploy, configure and administer the latest version of Dynamics GP or upgrade smoothly from an earlier edition.
important features of Dynamics GP software include a modular design that allows you to buy only the functionality you need, a standardized foundation built on Microsoft technologies to protect your investment and provide a tightly integrated environment, enhanced reporting capabilities that permit you to track all activities, revenues and spending and sales patterns, compatibility with Microsoft Office to enable access to business data, the ability to integrate information from virtually any db software or desktop application into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to develop specialized programs. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to show you how to convert the powerful features of Microsoft Dynamics GP business accounting software into a high-value business management solution.
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2007 migration plan that minimizes productivity disruption, reduces ongoing support demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the integration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.
If your business computer system mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can help you to integrate your IT resources into a cohesive network that permits all your OS platforms to run side by side for easy management, seamless dataflow, high dependability, enhanced performance, and tight security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support services include IT infrastructure integration and support, consulting for Windows services for UNIX, online network monitoring and management, online network help and repair, on-site technical support, and Helpdesk outsourcing.
Stealth intrusion checking is a key component of any overall IT system security plan. Progent's security professionals can perform extensive penetration checks without the awareness of your company's internal network support resources. Stealth penetration testing shows whether current security monitoring systems such as intrusion detection alerts and event history monitoring are properly set up and consistently monitored.
Colocation data centers allow companies to share world-class facilities for hosting network hardware that runs mission-critical applications. Progent's Microsoft and Cisco premier IT experts can assist your company with all aspects of your colocation strategy such as selecting and migrating to a colo facility, creating system architecture, defining required equipment, on-site and on-line troubleshooting, setting up offsite system administration, and education your support personnel.
Progent's Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk support transparently between your IT team and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent provides small and medium size companies professional consulting for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors including WatchGuard, Juniper, and SonicWall. Progent can help you design a detailed security strategy and choose appropriate products from a variety of vendors to achieve your security goals while staying within your budget restraints.
Microsoft Windows 2008 Information Technology Consulting
Progent's Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours phone support and remote direct computer connection to troubleshoot and repair technical problems quickly and economically. The scope of IT experience available from Progent's staff of nationwide service professionals makes it possible to escalate even the toughest problems to qualified experts as needed. For urgent problems, the Technical Response Center tries to respond to your call for service in less than one hour.
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Microsoft 365 and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Exchange initiative is completed on schedule and on budget.
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's Microsoft-certified consultants can provide in-depth expertise in deploying, using and debugging all versions of Project Server and can deliver a broad range of cost-effective remote consulting services based on industry best practices to assist organizations of any size to get all the benefits of this powerful project management solution. Support services offered by Progent include system planning, software configuration and upgrades, setting up secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training.
Microsoft System Center 2016 provides major improvements for managing hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including tighter integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff offers advanced online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and configure a new implementation of System Center 2016, extend or optimize an existing one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center solution.
Progent's ransomware experts can assist your business to assess your ransomware defenses, remotely monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and restore an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Altaro VM Backup from Hornetsecurity offers small organizations a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite services to assist you to plan, install, optimize and debug a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
Microsoft Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network voice communication. Lync Server 2010 can enhance the functionality of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications experts offer online and onsite support services to assist your company to manage and troubleshoot your existing Lync 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade.
Progent can help you to create, deploy and manage a backupup/restore solution based on MSP360 Backup technology to protect your assets hosted on any leading public cloud. Progent can provide monitoring and remote management to prevent data loss caused by human mistakes, computer glitches, malicious insiders, and external assaults like ransomware.
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These enhancements affect vital areas like ease of administration, high availability (HA), security and compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange Server 2013, create a cost-effective test and rollout strategy, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing online consulting and support and management for Microsoft Exchange Server 2013.
Progent's certified ISA Server consultants have extensive backgrounds developing Microsoft-based security solutions for information systems with multiple sites, remote users, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small or mid-size business design and deploy a configuration of ISA Server 2004 that meets your IT protection needs without restricting your productivity.
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can help you to design, deploy, and manage an implementation of TMG 2010 or ISA Server 2006 on your information system that provides the firewall security, performance and manageability that your business requires.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to assist you to plan, deploy, optimize and troubleshoot a modern backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and onsite consulting expertise, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help you plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based components into a cohesive intranet solution.
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite services to assist you to design, install, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.
Progent can assist your business in any and all facets of your migration to Exchange 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Configuration Manager 2016 automates software provisioning across multiple sites, centralizes compliance settings management, keeps track of network assets, protects against company data leakage, provides network health reporting, enables safe self service, and offers a common control mechanism for administering mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can help businesses of any size with any aspect of planning, implementing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide remote or on-premises integration and troubleshooting support to assist your organization to design, configure, upgrade, optimize, administer and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity solution that is easy to manage and expand. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, placement and setup of Aironet wireless access points to work with your unique workplace layout, building structure, and anticipated workloads.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Microsoft Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important innovations as well as a redesigned architecture. These enhancements affect vital facets of IT including manageability, high availability (HA), compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange 2013, design an efficient test and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management for Exchange Server 2013.
Progent's Jabber consultants offer remote or on-premises support to assist businesses of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for the products, technologies and services that make up creating a cohesive Jabber solution including Cisco network devices and management software, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and the many other components of a cohesive collaboration solution.
Microsoft ISA 2006 is a comprehensive gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching platform for securing the Internet-facing applications of any organization against a broad range of attacks. Progent's certified Internet Security and Acceleration Server 2006 experts can help you design, cost-justify, pilot, install, configure and support the Standard or Enterprise version of ISA Server on your network.
Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a DR solution based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum witness.
Progent's Microsoft-expert engineers can assist your organization to enhance your application servers and/or desktops from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of moving to 64-bit computing, design an efficient upgrade process that reduces operational disruptions, and provide economical, expert online help to aid your organization to install 64-bit operating systems and application programs on your current hardware.
This page includes current updates on security threats, fixes, and best practices. Call or email Progent if you need help defending your network against the latest cybersecurity threats.
Network monitoring ordinarily consists of tracking a system's resource usage to help uncover throughput backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that run under Linux and can be used to monitor mixed-platform networks where UNIX and Windows coexist. Progent's system support consultants can show you how to use both these programs to tune and repair your network. Progent's UNIX support services provide small companies and developers assistance with administering and servicing UNIX and Linux systems that coexist with Windows-based products.
Microsoft Experts Windows Server 2012 R2 Integration Support
Progent offers onsite education customized for people who want to broaden their knowledge of the Apple macOS and OS X platform, Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar classes for Mac application software.
Progent's certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support staff, create a corporate-wide security plan, automate IT administration, assist with application development, and build and validate a DR/BC plan.
If your office network combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to incorporate your IT resources into a unified network that allows all your OS platforms to run side by side for easy administration, seamless dataflow, high availability, superior performance, and strong protection. Progent's UNIX and Microsoft Windows coexistence assistance offerings include IT infrastructure integration and service, support for Windows services for UNIX, remote server monitoring and administration, remote network support and repair, in-person technical support, and Help Desk Call Center outsourcing.
In addition to offering the expertise of Microsoft Dynamics GP consultants, Progent has experts in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, administration help, upgrade assistance, and one-on-one or group online training tailored to address your specific requirements. Progent's consultants also can help you integrate and maintain a protected, reliable network foundation to run your ERP, MRP and accounting solutions.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to design and implement a cost-effective migration of your databases and applications to any network model including on-premises, cloud-hosted, or hybrid. Progent's consultants can provide online or onsite support ranging from on-demand architecture assessment or troubleshooting to end-to-end project management to make sure your SQL Server 2017 project is carried out on time and on budget.
Progent offers the expertise of certified engineers as well as seasoned software developers, DBAs, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and data security consultants to help your business to assess the likely benefits of SQL Server 2012 for your business, install test systems at your datacenter or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and define a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple venues with any number of access points can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, debugging, monitoring, and reporting. Progent offers the expertise of veteran Wi-Fi consultants who can assist your organization to assess the benefits of Ubiquiti's UniFi technology for your environment and help you to design, install, administer, and maintain your UniFi ecosystem.
Progent's certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot systems and migration plans, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security strategy, streamline network administration, help with application development, and build and validate a disaster recovery/business continuity plan.
If your business network combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can assist you to integrate your servers into a unified network that allows all your OS platforms to run side by side for simple management, seamless information exchange, high availability, enhanced performance, and strong protection. Progent's UNIX and Windows integration support offerings include IT architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network help and repair, on-site technical support, and Help Desk Call Center support.
Microsoft Lync Server 2013, now called Skype for Business, enables organizations of all sizes to create a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging, real-time presence, web meetings with app sharing, as well as IP and PSTN telephony across a broad assortment of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 experts and network architects can assist you to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (with Lync Online) or mixed model suitable for your current and long-term goals, deploy Lync 2013 in a way that expedites your return on investment, and provide custom webinar and onsite training to your IT team and end users. Progent has expertise in critical components of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps including Outlook clients and PowerPoint.
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the capability of your existing Windows 2000 Servers and can simplify system management, offer tech support and repair, and enhance security. Progent can also help you design, justify, and implement a strategy to migrate from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up test programs to eliminate the technical risk associated with moving to Windows Server 2003 by identifying possible hardware and application compatibility problems.
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent has a group of IT consultants based in the vicinity of Tampa, and Progent can also provide online expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recovery/business continuity preparedness consultants. Progent can also help your business to plan and carry out a move to the Flexential data center by providing services such as planning system architecture, recommending hardware components, system configuration and validation, troubleshooting, setting up remote network management, and educating your IT staff.
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief discussion with a Progent backup/recovery expert. The interview is intended to evaluate your company's ability to block ransomware or recover rapidly from a ransomware incident. Progent will consult with you personally to gather information about your existing AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup/recovery system that minimizes your vulnerability to ransomware and meets your company's requirements.
Progent's certified engineers can assist you to assess Microsoft Windows 7 to confirm application and driver compatibility and to check its performance and reliability operating with your applications. Progent's consultants can also help you to evaluate the potential business advantages of moving to Windows 7. If you decide that Windows 7 fits your business strategy, Progent can help your IT organization to plan and carry out a non-disruptive migration to Windows 7 from a your current release of Microsoft Windows.
If you are developing UNIX or Linux software in an environment that has Windows-based processors, PCs, and office productivity products, Progent can provide full-service network support outsourcing that frees you to focus on your field of high-value expertise without the constant distraction of managing your company information system. Through the use of automated server monitoring and by delivering online and in-person support as your company needs it, Progent offers an economical alternative for managing an IT system that features high reliability, security, and performance. Progent's developer support services feature full-service information technology outsourcing, virtual server infrastructure, remote and on-site service and troubleshooting, network monitoring services, and Help Desk Call Center outsourcing.
Before Progent's MOM-based solution, system problems were approached reactively, once users were impacted by them. With the help of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent can now anticipate server problems before they grow to be critical enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before clients suspect that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class reliability, safety and performance.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and onsite consulting, application development, and debugging services for businesses of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a seamless intranet system.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates over a quarter century of background assisting manufacturing, distribution and service organizations to simplify complex supply chains and improve the efficiency of key business processes to bring products to market fast and adhere to customer schedules consistently. Progent offers the skills of an ERP specialist with over two decades of background with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises consulting that spans from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
Progent's Microsoft-certified consultants average over 10 years of background providing email solutions for companies that range from small offices to large corporations. Progent provides affordable consulting for all versions of Exchange Server to strengthen email and virus security, design fault tolerant email systems, and implement off-site and mobile email connectivity. Progent's Microsoft Exchange consulting services can help you in designing and carrying out a move from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2019 Server. In addition offers integration help for Windows 10 and Windows 11 clients using Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major web browsers. For email virus protection, spam filtering and data data leak protection, Progent offers Email Guard managed services.
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to build or modernize .NET apps quickly and at low cost.
Progent's support specialists in Apple OS X and Microsoft Windows technology can help you integrate Mac and Windows computers into seamless environments with full sharing and collaboration support. Allowing efficient co-existence among a variety of servers and desktops powered by Mac OS and Microsoft Windows requires broad knowledge of and experience with Apple Macintosh and Windows technology. Progent's experience in Windows and Apple consulting makes it possible to offer expert assistance to companies that rely on these platforms to keep their competitive advantage. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows environment.
Progent's certified Windows Server 2022 experts can help your organization to design and carry out an efficient upgrade to Windows Server 2022 that features high availability and that uses an on-premises system architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Progent can help you to design a migration to Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast development of cutting-edge enterprise-class applications that can provide your company a critical competitive advantage. SQL Server provides core support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and protect data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Progent offers remote and on premises consulting to help you with any phase of business intelligence (BI) reporting ranging from troubleshooting or enhancing reports to planning and deploying a comprehensive BI environment. Progent's management reporting experts can assist you to support your existing reporting environment, assist you to migrate databases and applications from an outdated reporting product to a current solution, and deliver as-needed remote training to meet your individual needs. Progent's business reporting and analytics consultants offer expertise in the leading business intelligence reporting and visualization tools such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Builder.