Additional Topics of Interest
Supplemental Call Center Support Outsourcing
Progent's Computer Helpdesk Outsourcing Support Services for PC desktop support are intended especially for small organizations who require fast availability of a Help Desk Service Center with professional telephone support and effective escalation capability but who have to work within a limited network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Software Selection and Integration.
Remote Desktop Connection Client for Mac Remote Consulting
For companies with a combination of Apple Mac and Microsoft Windows computers, there are two basic alternatives for using Microsoft Windows-dependent software on an Apple Mac: an external connection to an actual Windows computer or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect a Mac to a networked Microsoft Windows-powered PC to run Windows software and access system resources. Virtual PC for Mac emulates Microsoft Windows on an Apple Mac computer so you can run Microsoft Windows programs directly. Progent's macOS and Mac OS X technology support experts can assist your organization to maintain these products for using Windows software on your Apple Macs and can also help your organization to assess and install other solutions for Microsoft Windows platform simulation.
Private Cloud Integration Professionals
Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small or mid-size organization's servers in a solution that gives the highest level of availability and expandability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting services are based upon proven virtualization architectures that enable small businesses with multi- platform environments to save dramatically on the costs of capital equipment, infrastructure support, and IT management while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Stealth Penetration Testing Consultant
Stealth intrusion checking is a key component of any overall network security strategy. Progentís security professionals can run thorough penetration tests without the knowledge of your company's internal network support staff. Stealth penetration testing shows whether existing security defense systems such as intrusion incident warnings and event log analysis are correctly set up and actively observed.
Exchange 2000 Upgrade Upgrade Consultants
Progent is one of the most qualified IT consulting companies for designing email solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get the full benefits of Exchange 2000 under typical situations including updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server management.
Setup and Support for SharePoint Server
Progentís Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for intelligently coordinating people, teams and data. Microsoft SharePoint offers a common spot for your employees or clients to access, manage, share and interact with relevant data, files, and applications and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services join workers, clients, teams and major tasks with the data theyíve developed in a way that makes data convenient to locate, download and apply. Progent's SharePoint experts can help your organization to support your current SharePoint environment or upgrade to the current release of SharePoint Server or to SharePoint Online.
Specialist for Microsoft Windows 7
Progent's certified engineers can help you to evaluate
IT Services for System Center 2007
Progent has over a decade of background configuring, and supporting the key platforms that make up System Center and can help your organization to design, install, manage, and repair your Microsoft System Center 2012 R2 solution to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent's consultants can assist you to migrate to the current version of System Center from a previous one or from a third-party datacenter management solution to deliver the advantages of enterprise-class deployment, automation, security, plus datacenter and critical application availability and performance monitoring.
Windows Server 2019 Remote Support Services
Progent's certified Windows Server 2019 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Juniper Firewalls Firewall Configuration
Progent's Juniper Networks-certified NetScreen engineer can help you to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to more current Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-vendor systems.