Additional Topics of Interest
Server One-On-One Training
Progent is committed to information transfer from Progent's support experts to customers. By educating clients to resolve technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent has few competitors. Mid-size companies who utilize familiar independent consultants or who maintain internal IT staffs benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more reliable, secure, and productive.
Remote Server Management Troubleshooting
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT personnel and your assigned Progent consultant so any potential problems can be addressed before they have a chance to impact productivity.
Exchange 2013 EAC Support and Help
Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features plus a revamped architecture. These enhancements affect vital facets of IT such as ease of administration, high availability (HA), security and compliance, operational costs, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of migrating to Exchange 2013, create an efficient validation and rollout plan, and educate your IT team to manage your Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange Server 2013.
Microsoft Certified Computer Consulting Company
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who earn the top customer satisfaction and are afforded the closest working relationship with Microsoft. The knowledge, skills, and commitment needed to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business more complete support for your IT network.
Skype for Business high availability Specialist
Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network voice communication. Lync Server 2010 can extend the capability of Exchange, SharePoint and Office or cloud-based Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating VoIP hardware and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support to help your company to maintain and troubleshoot your existing Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business migration.
Configuration for Catalyst 4500 Switch
Progent's Cisco-certified CCIE networking experts can help organization to set up, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and migrate smoothly from outdated appliances to current devices.
MOM 2000 Remote Troubleshooting
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progentís Microsoft and Cisco Premier network support professionals. With Progent's affordably priced network support packages, small and midsize businesses can choose a basic System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small company information systems world-class reliability, security, and performance.
IT Consultants for Small Business
If you have a small business network with 10 to 50 network users, Progent's network outsourcing services free your business from over-reliance on an individual independent service provider while giving you affordable and dependable access to enterprise-class network expertise. By providing network support help when you need it, offering specialized expertise for critical applications, offering unique support such as 24x7 server monitoring, and charging only for services you receive, Progent offers you an affordable way for maximizing the profitability of your small office network. Progent is the smart way for small organizations to build and support a reliable and safe information network and to benefit from quick access to the skilled help ordinarily restricted to businesses who are able to afford a sizeable internal IT group.
ProSight VM Hosting Professionals
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small company's production servers in an environment that gives the highest degree of availability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting services are based upon mature virtualization architectures that enable small companies with mixed- platform environments to economize dramatically on the costs of capital equipment, system support, and IT administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
Mandrake Linux Engineer
Progent's Linux consulting services provide small and mid-size businesses and software developers support for administering and supporting Linux systems that operate with Microsoft-based networks. Progent can give your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of experience provides you with a convenient one-stop source to help you build and manage a secure and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft interoperability by combining MS Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Cisco PIX Firewall Information Technology Consulting
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not support these legacy devices. Progent still provides consulting support for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should adopt more current firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company design and implement a smooth migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
Wireless Security Specialist
Progent provides consulting for security testing utilities such as LANguard from GFI for running a variety of programmed system testing scans to uncover possible security gaps. Progent has broad experience with network auditing tools and can show you how to understand testing reports and respond appropriately. Progent can help you design protection into your business processes, install auditing applications, define and deploy a protected system environment, and suggest procedures to maximize the safety of your IT system. Progent's security engineers are available to show you how to set up a firewall, implement secure remote access to email and business applications, and install virtual private network. Progent's certified security engineers can test the protection of web applications and can provide extensive security audits of enterprise-wide security to validate your company's compliance with recognized industry security standards including FISMA, NIST, and ISO 17799.