Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some freelance consultants or small service firms who provide scant documentation or specifics of services performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support documentation sent by every consultant to each client. The discipline of documenting and archiving support records allows more efficient support and avoids a slew of typical misfortunes such as when a support customer is virtually held hostage to a consultant who won't release the keys to the kingdom.
Progent offers affordable online access to a certified Oracle DBA expert or an Oracle software programmer. Progent offers advanced DBA services for all versions of Oracle's RDBMS platform and can also assist you to design, build, update, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard replication technologies and Oracle Database Resource Manage.
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-location migrations, Progent has the background to finish your move rapidly and affordably. Progent's Microsoft Exchange 2003 help, repair, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
Progent's ProSight Active Security Monitoring (ASM) incorporates cutting edge behavior-based machine learning technology from SentinelOne to defend endpoints as well as physical and virtual servers against recognized and new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
For corporations with branch offices in California or any area covered by Progent's engineers, Progent's Microsoft-Premier network consulting experts and certified Cisco system specialists can provide a variety of network support services such as project management, SOX compliance, office relocations, corporate security, system design, on-site or remote branch office support, and troubleshooting for data center hosting environments. A Progent network architect can show you how to design a multi-office network that makes smart use of co-location services and Internet data centers. Progent's Microsoft Premier consultants can help major enterprises design, deploy and support major rollouts of updated versions of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to configure Cisco products for connection solutions that combine simple, high-speed, integrated, and remote networking.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that includes machine learning technology and expert services to provide comprehensive endpoint detection and response.
Cisco's PIX Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still offers technical assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you determine if you should migrate to more current firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a smooth migration to Cisco ASA 5500-X firewalls following leading practices.
Progent's consultants can assist you to plan and carry out an efficient move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services for both onsite and cloud assets.
Progent's Cisco-Certified network consultants provide experienced PIX Firewall support services encompassing architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat security, and secure access services. Extending from compact, easy-to-install desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible combination of protection, performance and reliability for business networks of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management solutions. Progent's Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Before Progent's Microsoft Operations Manager solution, system issues were approached reactively, after workers were impacted by them. With the benefit of proactive, computer generated alerts and trend reports sent by MOM, Progent is now able to address server issues before they grow to be critical enough to impact network availability. Thanks to MOM, Progent can deal with incipient problems before clients are aware that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class availability, safety and performance.
Progent offers national online phone support and troubleshooting services for businesses who run Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft Windows technology. Online network consulting offers maximum leverage for your information technology dollar by protecting client efficiency and limiting the time charged for computer repair services. Sophisticated online support tools and skilled service specialists and consultants allow Progent to handle the majority of IT problems without squandering time and expense by traveling to your site. In most of cases your network problems can be remediated by telephone or through a combination of phone help and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP certified security specialists to assist with the most challenging system issues.
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with a self-hosted installation of Windows Server 2022.
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite consulting services to assist you to design, install, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup software.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the fast creation of cutting-edge enterprise-class programs that can give your company a critical competitive edge. SQL Server features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.
Progent's Linux consulting experts offer small and mid-size businesses and software developers help with administering and supporting Linux systems that operate with Microsoft-powered networks. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of experience offers you an easy single source to show you how to create and manage a secure and robust mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's IT outsourcing services for small businesses feature designing 2003 Server, .NET Server, and BackOffice systems, coordinating upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-premises repair, fixing chronic integration problems, and creating a company-wide security strategy. Progent can show you how to enhance network reliability and throughput via non-stop technologies, resilient network architecture, and proactive network monitoring. Progent also provides special project help for major migrations and can help with requirements assessment, resource identification, BOM production, vendor qualification, procurement logistics, and full documentation. Progent's IT outsourcing help also includes education for office productivity products such as Office XP.
Progent offers special security packages intended to deliver larger enterprises an objective and thorough network security evaluation from a team of premier security engineers. All Progent's network security assessment bundles feature a suite of procedures including network scans from inside and from outside the network firewall, professional analysis of scan results by certified security engineers, production of a report documenting the findings, plus an interactive high-level executive summary and an extensive live outbrief for in-house network administrators.
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ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based machine learning technology by SentinelOne to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which easily get by legacy signature-matching AV products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to automate the complete malware attack progression including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.
Progent's Juniper-authorized NetScreen consultants can assist your company to configure and integrate NetScreen 5000 series routers, upgrade from previous NetScreen products to more current Juniper products, and troubleshoot infrastructure problems in Juniper-only or mixed-technology environments.
Progent can provide affordable remote and on-premises consulting to assist businesses to migrate any portion of their core network infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and allow the use of Google's state-of-the-art machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, system design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size company's production servers in a solution that delivers the maximum degree of availability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting options are based on proven virtualization techniques that allow small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital investments, infrastructure support, and network administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and repairing System Center Operations Manager solutions and offer organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs based on best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to remediate serious issues detected by System Center 2012 Operations Manager.
Progent's Microsoft-certified consultants offer small and midsize businesses IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server provides a common location for your workers or clients to access, manage, share and interact with useful data, documents, and software and to interact with one another. It allows quicker and more intelligent decisions, more effective sharing across teams and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information accessible within and without an organization. Windows SharePoint Services connect employees, clients, workgroups and projects with the information they've created in a manner that makes data convenient to locate, retrieve and re-use.
If your company has a UNIX, Linux, or Sun Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-certified security specialists can assist your whole enterprise in a broad array of security areas such as security administration procedures, security design and models, access management systems and methodology, applications development security, operations security, physical security, communications, infrastructure and Internet security, and workplace recovery preparedness. CISA and CISM stipulate the core competencies and worldwide standards of knowledge that network security professionals are required to master. These accreditations provide executive management the assurance that those who have earned their CISA or CISM qualification have the experience and theory to offer effective security management and engineering help.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business advantages of migrating to SQL Server 2017 and can assist you to plan and carry out a smooth migration of your databases and applications to any network architecture including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support services ranging from on-demand design assessment or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 project is carried out on time and on budget.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast creation of a new generation of enterprise-class programs that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in planning, deploying and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and can create or update .NET apps quickly and at low cost.
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet resources while enabling increased productivity by making these applications accessible to authorized remote or mobile users. ISA Server can protect corporate applications, services, and data throughout all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 experts can show you how to plan, install, set up, and support Internet Security and Acceleration Server 2006 on your network so that your business benefits from a smart and economical combination of protection, convenience, and speed.
ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital data, applications and VMs that have become lost or damaged due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data.
Progent's Microsoft-certified consultants provide computer help and IT consulting services for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting expertise for Microsoft Exchange 2003 Server include system design, deployment, project management, local and off-site troubleshooting, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.
Progent's Microsoft-certified Windows 11 consultants can provide a variety of services for Windows 11 including Microsoft 365 integration, mobile management and synchronization, teleworker connectivity, security and compliance, automated provisioning, and Call Center services.
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewalls to create a next-generation security solution that extends across your data center and cloud-based assets and protects any user anywhere with any endpoint device.
Progent offers live online instruction for a range of client applications and operating systems including Office and Microsoft 365 Excel, Word, Access and Visio plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online training offers the benefits of traditional physical classroom seminars, including immediate communication between students and teachers, but avoids the expenses of travel and the challenge of trying to accommodate the availability of many workers. Available to single students or classes of any size, Progent's virtual instruction permits the instructor to conduct the seminar from an online office while the students can be dispersed throughout an office or all over the the U.S. Live online learning deploys proven teaching tools such as virtual white boards, electronic hand-raising, and shared desktops. Classes can be short and targeted to specialized subjects or longer in duration and broader in scope.
Progent offers national online help and troubleshooting services for companies that run macOS and OS X environments or whose IT systems include a combination of Apple Mac and Microsoft products. Progent's experts offer Apple macOS and OS X clients a range of services such as desktop support, upgrading to the most recent edition of macOS from earlier versions of macOS or OS X, plus help with Mac applications. Progent can also help you with iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote technical support offers maximum leverage for your information technology budget by extending client efficiency and limiting the hours charged for computer repair services. Advanced remote support tools and skilled service specialists and engineers allow Progent to solve most network issues without squandering time and money by traveling to your site. In most of situations your network problems can be remediated over the phone or through a mix of telephone help and remote network analysis. Progent can make available Cisco CCIE network experts and CISM certified security specialists to help you with the most difficult system problems.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the progress of an active ransomware attack. Call 800-462-8800
Progent's IT outsourcing packages provide economical network consulting for small organizations. Whether it involves designing network architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or creating an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and minimize risks, allowing IT support expenses to increase in a more linear and manageable fashion than is feasible by building up a bulky, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a protected and robust system architecture for your critical business software powered by Microsoft Windows.
Cisco Nexus series switches are engineered to provide the throughput, scale, dependability, cloud readiness, capacity, security and manageability required to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and onsite consulting and troubleshooting services to help your business to design an efficient network architecture, build pilot systems to validate your switching solution, install and configure Nexus switches, create and implement appropriate policies, run security vulnerability tests, set up proactive monitoring and alert systems, fully utilize resources by means of virtualization technologies, troubleshoot switching and routing issues, optimize performance, perform capacity planning, and take advantage of the advanced high-availability (HA) features incorporated into Nexus switches. Progent's consultants can also assist you to migrate efficiently from legacy Nexus switches or Catalyst switches to current Nexus platforms.
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and are able to create or modernize .NET apps rapidly and affordably.
Progent can assist small and mid-size companies to deploy collaborative software to make it easy for their remote workforce to engage in positive teamwork with fellow workers and customers.
Progent can assist your company to create, deploy and debug a backup plan based on MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for VMs and physical computers, works with all leading public clouds, and allows businesses to build a backup ecosystem with a minimum Recovery Time Objective and a defined RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to prevent data loss resulting from human miscues, system glitches, malicious insiders, and external assaults like ransomware.
Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; design, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist your company to upgrade from an older release of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to optimize and troubleshoot your current SCVMM 2012 environment so you get the highest possible business value.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge enterprise-class applications that can give your business a significant competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800