Progent's Microsoft certified engineers can assist you to evaluate Windows 7 to confirm application and driver compatibility and to check its performance and reliability operating in your environment. Progent's consultants can also help you to estimate the potential business value of moving to Windows 7. If Microsoft Windows 7 makes sense for your business, Progent can assist you to plan and execute a smooth upgrade to Windows 7 from a previous release of Microsoft Windows.
Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device and application management platform or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT needs. In addition, Progent can help you to build an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services, and IIS.
For small organizations considering Progent's network support outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
E-Mail Guard is Progent's affordable spam filtering and virus protection solution that gives small businesses world-class defense against spam, viruses, DHA attacks, and other forms of e-mail-based assaults on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full suite of web-based anti-spam and virus protection services that ward off email assaults before they can breach the network firewall. Perimeter Manager also allows administrators track and manage their e-mail systems, regardless of server vendor, hardware type, or geographic location.
Exchange 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and introduces important innovations as well as a revamped architecture. These improvements favorably impact key IT areas like ease of administration, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Exchange 2013, create an efficient validation and deployment strategy, and train your IT team to maintain your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange Server 2013.
Progent can help you in any facet of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Windows Hyper-V; setting up HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the spread of an active ransomware breach. Call 800-462-8800
Progent's Cisco-certified Catalyst Wi-Fi 6 Access Point consultants can provide economical online and onsite support for Catalyst Wi-Fi 6 wireless access points.
Progent's Cisco-certified Wi-Fi integration consultants can help you to configure, manage, and debug Cisco wireless products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the progress of an active ransomware attack. Call 800-462-8800
Progent's Microsoft-certified Windows Server 2022 experts can help your company to plan and implement an efficient upgrade to Windows Server 2022 that features high availability and that is based on a self-hosted deployment model or a hybrid model that integrates cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.
Progent can assist you in all phases of your upgrade to Microsoft Exchange 2016 including designing high availability system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
ProSight ECHO Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed solution for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical files, apps and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical information.
Email Guard by Postini provides constantly updated spam and virus filtering, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your business is too small to purchase for a regular Postini license, you can still have access to Postini's Perimeter Management services via Progent's E-Mail Guard spam filtering and anti-virus aggregation offering. Progent's certified email protection consultants can help you develop an email safety strategy that features antispam and virus protection products and processes.
Small to mid-sized businesses can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco Certified network consulting professionals. With Progent's affordably priced IT service packages, small and midsize businesses can select a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent supports Operations Manager to provide small company networks world-class availability, protection, and productivity.
Progent's certified IT experts can provide Windows Server 2016 integration consulting to help organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent's Microsoft-certified consultants can help you evaluate the potential benefits of Hyper-V-powered virtualization for your business, conduct pilot installations to validate Hyper-V's compatibility with your production applications, assess your network and server infrastructure for smooth operation with virtual server solutions, help you in moving to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to track and manage Hyper-V, offer expert consulting support for enhancing the security of your virtual servers, design and validate disaster recovery procedures that maximize network availability, and deliver continuing consulting and technical support including low-cost remote troubleshooting and comprehensive Help Desk outsourcing.
Progent's Data Center engineers can show you how to identify fault-tolerant data centers that meet the specific needs of your company. Fault tolerant colocation sites are especially attractive to small businesses due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to build an on-site data center that offers even a minimum degree of fault tolerance is too costly for most small businesses. Progent is ready to show you how to get all the benefits of high availability data centers and 24x7 colo sites by offering a full array of consulting and maintenance services.
Progent's consultants can assist you to evaluate the value of Lync Server 2010 for your business and can assist you to plan and execute a deployment of Microsoft Lync Server 2010 that consolidates the management of Instant Messaging and Presence and increases the productivity of your office employees, telecommuters, and smartphone users. Progent's consultant's can also help you to carry out a smooth migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Lync Server with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server 2010 to improve the team-computing functions of Microsoft Office programs, and offer online seminars and ongoing support for Lync Server and other Microsoft technologies.
Progent's ProSight Email Guard uses the technology of top information security companies to deliver web-based management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and include unified control of advanced security capabilities such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and execute an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally control IT environments that span branch offices, data centers, private clouds and public clouds.
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Progent's colocation center support services are intended for companies with hardware housed at Internet Data Centers or data center colocation hosting facilities and requiring timely in-person assistance at the co-location facility as well as remote help from Microsoft and Cisco Certified professionals. Progent offers a complete array of IDC and IDC and co-location consulting services including system topology analysis, Windows and Linux server installation and support, troubleshooting for server and telecommunications networking, design and installation of fault tolerant systems, defining and deploying layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning fault tolerant server cluster configurations.
Progent's managed services for software and firmware patch management provide businesses of any size a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and documenting updates to your servers, endpoint devices scanners, network infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things devices such as sensors and health monitors.
Progent's data protection experts can help your company to design, deploy and troubleshoot a backup plan built around MSP360 software. MSP360 offers file or image-based backup/recovery for VMs and physical machines, works with all leading public clouds, and permits businesses to create a backup ecosystem with a low RTO and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to protect against data loss resulting from user miscues, computer errors, malicious insiders, and external assaults like ransomware. To find out more, go to ProSight DPS 360 Backup services.
Progent's Microsoft-certified database consultants offer businesses of any size remote support for leading database platforms including Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting services available from Progent include software installation and configuration, database architecture and coding, administration support, replication and synchronization solutions, storage management, performance tuning, migration, security and compliance, backup/restore systems, troubleshooting, and training.
Progent's Data Center professionals can help you find fault-tolerant data centers that meet the specific requirements of your business. High availability off-site data centers are particularly attractive to small organizations due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to create an on-site data center that offers even a basic degree of fault tolerance is too costly for the majority of small businesses. Progent can help you reap all the advantages of non-stop data centers and 24x7 colo sites by offering a full range of consulting and support services.
Progent's certified security consultants can perform NodeZero-based threat assessments to make sure your security monitoring and protection tools and policies are properly configured and effective.
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer organizations of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix critical problems detected by SCOM 2012.
Progent offers live online training for an array of desktop applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Access and Project plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction offers the benefits of traditional physical classroom instruction, including instant interaction between students and trainers, but avoids the costs of travel and the challenge of attempting to synchronize the schedules of multiple workers. Offered to individuals or classes of all sizes, Progent's live online instruction allows the teacher to conduct the seminar from an online facility while the students can be spread throughout a campus or all over the country. Virtual learning utilizes powerful teaching tools like virtual white boards, electronic hand-raising, and shared desktops. Sessions can be brief and personalized to specialized subjects or longer in time and wider in coverage.
If your company network mixes Sun Solaris platforms with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified environment that permits all your OS platforms to coexist for easy administration, transparent dataflow, high reliability, enhanced throughput, and tight security. Progent's Sun Solaris and MS Windows integration assistance offerings feature IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical help and repair, in-person technical support, and Help Desk support.
Progent's support services for software/firmware update management offer organizations of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoints printers and scanners, infrastructure appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's servers in a solution that gives the maximum degree of availability and expandability and is also easy to move to another host. ProSight Virtual Hosting services are based on mature virtualization techniques that allow small businesses with mixed- platform IT systems to save dramatically on the expense of capital investments, system maintenance, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor independence.
Progent offers several security packages designed to deliver larger enterprises an impartial and comprehensive security evaluation from a team of premier security engineers. All Progent's network security evaluation bundles incorporate a suite of services like network scans from within and from outside the company firewall, professional interpretation of scanned data by accredited security consultants, production of a report explaining the findings, plus a live concise executive summary and a detailed live review for in-house network managers.
Progent can help small and mid-size companies to configure VoIP platforms to give their teleworkers the benefit of seamless extensions of the corporate phone network.
Progent's Microsoft-certified experts can show you how to evaluate the business case for implementing SharePoint Server 2007, advise you on the most appropriate version of SharePoint Server for your application, provide setup and integration expertise, help you to set up Microsoft SQL Server as a supporting database manager, optimize your network integrity, integrate your standard and custom application programs to operate with SharePoint Server 2007, design a company-wide security plan that incorporates portal technology, and provide troubleshooting and Help Desk services.
Progent's Power BI experts can assist your business to plan, deploy, manage, enhance or troubleshoot your Power BI solution. Progent can also assist you to prepare your target data for Power BI visualizations. Progent can help you implement and manage a local, cloud, or hybrid environment for Power BI.
Progent's Microsoft-certified Windows 11 consultants offer an array of services to support Windows 11 such as cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, data and identity security, automated deployment, and Call Center support.
Progent's Cisco-certified CCIE network consultants can assist you to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software expertise.
Progent is convinced that a carefully designed and executed network can be a pivotal factor for enabling any firm's growth, and Progent follows this belief in our own system infrastructure. We have built a non-stop virtual office infrastructure that enables Progent's in-house consultants and certified contractors to deliver rapid and efficient service, cooperate closely on sophisticated jobs, and experience career and private maturity by being part of a dynamic company ethos of self motivation and freedom.
Progent provides several basic types of Contact Center services : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your customers convenient access to a reliable support group with extensive experience delivering phone support and remote access repair for networks powered by Microsoft products. Progent's concentration is on giving the support Help Desk a positive reputation as a key contributor to business performance. Progent's goal is to resolve and not merely report problems.
Progent wants to hire fulltime, results-driven Microsoft accredited engineers with MCSE certification; Cisco certified system consultants who have Cisco CCNP or CCIE certification; security consultants with CISSP or CISA or equivalent security certification; and high-end network design experts with a background in mobile access, wireless connectivity, high availability, disaster recovery, data preservation, and VMware. Progent also is looking for employees who can join Progent's team of desktop support technicians and remote support experts. Also, Progent is looking for talented managers who can perform productively in our high-growth, virtual office environment.
Progent's Microsoft-expert engineers can help you to enhance your application servers and/or desktops from 32 bits to 64 bits. Progent can help you to understand the costs and benefits of migrating to 64-bit computing, plan an efficient migration process that minimizes operational interruptions, and provide inexpensive, expert remote support to aid your company to install 64-bit software and application software on your existing computers.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, developing efficient system upgrade procedures, evaluating and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients without sufficient in-house resources to assemble effective test environments, the lab cuts capital outlay and technical risk while keeping vital network projects on schedule.
Progent's Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web-based technology for intelligently coordinating people, teams and information. Microsoft SharePoint Server offers a common spot for your workers or customers to access, organize, distribute and interact with relevant data, files, and software and to interact with one another. SharePoint allows faster and more intelligent decisions, more efficient access across groups and more economical business processes. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the data they've developed in a way that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can help you to manage your existing SharePoint ecosystem or migrate to the latest release of SharePoint.
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, enhance and debug their connectivity hardware such as routers, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when problems are detected. By automating complex management processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, locating devices that need critical software patches, or resolving performance problems.
Cisco has designed a full array of routers including appliances designed to deliver the protection, performance, and availability required by customers from small offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and system availability. Progent can help you select and configure Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you support new users, start new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent offers help with a range of routers based on Cisco's IOS operating system, including the Cisco 800 series of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.
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