Additional Topics of Interest

Service Reports Remote Troubleshooting
Services Documentation Support Services

Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some freelance consultants or small service firms who provide scant documentation or specifics of services performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support documentation sent by every consultant to each client. The discipline of documenting and archiving support records allows more efficient support and avoids a slew of typical misfortunes such as when a support customer is virtually held hostage to a consultant who won't release the keys to the kingdom.

Oracle DBA Consulting
24x7 Coder Oracle database

Progent offers affordable online access to a certified Oracle DBA expert or an Oracle software programmer. Progent offers advanced DBA services for all versions of Oracle's RDBMS platform and can also assist you to design, build, update, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard replication technologies and Oracle Database Resource Manage.

IT Consultants Microsoft Exchange
Exchange 2003 Upgrade Support and Help

Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-location migrations, Progent has the background to finish your move rapidly and affordably. Progent's Microsoft Exchange 2003 help, repair, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.

ProSight Next Generation Endpoint Protection Engineer
ProSight Ransomware Recovery Remote Support

Progent's ProSight Active Security Monitoring (ASM) incorporates cutting edge behavior-based machine learning technology from SentinelOne to defend endpoints as well as physical and virtual servers against recognized and new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.

24 Hour Enterprise Windows 2000 Information Technology Consulting Firms
Enterprise Windows 2003 Server Support

For corporations with branch offices in California or any area covered by Progent's engineers, Progent's Microsoft-Premier network consulting experts and certified Cisco system specialists can provide a variety of network support services such as project management, SOX compliance, office relocations, corporate security, system design, on-site or remote branch office support, and troubleshooting for data center hosting environments. A Progent network architect can show you how to design a multi-office network that makes smart use of co-location services and Internet data centers. Progent's Microsoft Premier consultants can help major enterprises design, deploy and support major rollouts of updated versions of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to configure Cisco products for connection solutions that combine simple, high-speed, integrated, and remote networking.

SentinelOne Computer Virus Forensics Experts Support and Help
SentinelOne Singularity Control Integration Professional

Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that includes machine learning technology and expert services to provide comprehensive endpoint detection and response.

Cisco PIX 500 Firewall Migration On-site Technical Support
Security Professionals

Cisco's PIX Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still offers technical assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you determine if you should migrate to more current firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a smooth migration to Cisco ASA 5500-X firewalls following leading practices.

Azure Disaster Recovery Consulting
Microsoft Entra ID Professionals

Progent's consultants can assist you to plan and carry out an efficient move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services for both onsite and cloud assets.

Remote Support Cisco ASA firewall VPN
ASA and PIX Professionals

Progent's Cisco-Certified network consultants provide experienced PIX Firewall support services encompassing architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat security, and secure access services. Extending from compact, easy-to-install desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible combination of protection, performance and reliability for business networks of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management solutions. Progent's Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

Operations Manager Case Studies
MOM Case Study

Before Progent's Microsoft Operations Manager solution, system issues were approached reactively, after workers were impacted by them. With the benefit of proactive, computer generated alerts and trend reports sent by MOM, Progent is now able to address server issues before they grow to be critical enough to impact network availability. Thanks to MOM, Progent can deal with incipient problems before clients are aware that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class availability, safety and performance.

Solaris Online Migration Consultants
24 Hour UNIX Online Security Consultants

Progent offers national online phone support and troubleshooting services for businesses who run Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft Windows technology. Online network consulting offers maximum leverage for your information technology dollar by protecting client efficiency and limiting the time charged for computer repair services. Sophisticated online support tools and skilled service specialists and consultants allow Progent to handle the majority of IT problems without squandering time and expense by traveling to your site. In most of cases your network problems can be remediated by telephone or through a combination of phone help and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP certified security specialists to assist with the most challenging system issues.

Windows Server 2022 Hybrid Integration IT Consultants
24x7 Windows Server 2022 Storage Replica Consultants

Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with a self-hosted installation of Windows Server 2022.