Nexus series switches are designed to deliver the throughput, scale, resilience, cloud readiness, density, security and ease of management required to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants can provide remote and on-premises consulting and troubleshooting expertise to help your IT staff to create an efficient switch topology, build test systems to confirm your switching solution, install and configure Nexus switches, create and implement effective policies, perform security and compliance tests, configure advanced monitoring and alert systems, fully utilize resources by means of virtualization, analyze and repair switching and routing problems, maximize performance, plan for expected growth, and take advantage of the advanced high-availability (HA) features available for Nexus products. Progent can also assist you to upgrade efficiently from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.
Progent's Cisco CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
If you are developing UNIX or Linux software on a network that includes Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that frees you to focus on your field of strategic know-how without the constant distraction of managing your business network. By using smart network monitoring and by providing remote and on-site assistance when your company needs it, Progent offers an economical way for maintaining an IT network that provides excellent dependability, protection, and efficiency. Progent's developer assistance offerings include full-service it outsourcing, virtual infrastructure, online and on-site service and troubleshooting, 24x7 monitoring services, and Contact Center services.
Progent's Microsoft consultants can help you to evaluate the value of Lync Server for your environment and can assist you to plan and carry out a deployment of Microsoft Lync Server that centralizes the administration of Instant Messaging and Presence and improves the productivity of your in-house staff, at-home workers, and mobile workforce. Progent's consultant's can in addition assist you to perform a smooth migration to Microsoft Lync Server from Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Lync Server 2010 to improve the collaborative capabilities of MS Office programs, and offer training and continuing technical support for Microsoft Lync and other Microsoft products.
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the capability of your current Windows 2000 Servers and can simplify network administration, offer technical support and repair, and strengthen security. Progent can also show you how to design, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in designing pilot programs to eliminate the obstacles associated with migrating to Windows 2003 Server by identifying potential hardware and application compatibility issues.
Progent can provide expert online support services to help businesses connect their networks with popular public clouds including Azure and Amazon AWS. Progent can help you to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that utilize physical IT assets as well as public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience providing high-level consulting services remotely, and Progent can make sure you complete your cloud migration projects quickly and affordably.
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with synchronous replication to provide rapid, zero RPO disaster recovery between datacenters that are up to 185 miles away from one another. Progent's roster of seasoned IT experts can assist your business to design, deploy, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing help with tasks such as assigning disk pools, determining aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your disaster recovery system to verify adherence with information assurance standards and regulatory mandates.
Progent's Microsoft and Cisco-certified network experts can assist your organization to assess the value of Microsoft Exchange Server 2010 for your business and can help you to design and implement an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer fast ROI by improving your productivity, lowering the expense of equipment and support, streamlining administration, and integrating your vital communications platforms.
Progent can help businesses of all sizes to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure that you sidestep the common errors small companies make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.
Progent offers small organizations a pair of low-cost network security evaluation packages that include, for a preset price, remotely administered scans of your security profile which are evaluated by certified security specialists who interpret the data collected by the scan, deliver objective summaries of your existing network security, and offer suggestions for improvements. Progent offers two complementary network security evaluation scanning packages for external and internal scanning that are priced to fit the budgets of small businesses while delivering enterprise-class assessments of your network's vulnerability to attack.
Progent's CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's ProSight Virtual hosting services provide small companies a range of advantages including lower capital costs, reductions in operational costs, better management focus, world-class protection, enhanced fault tolerance, and business continuity.
Progent's Microsoft engineers can provide affordable remote technical support and programming services to assist you to plan, implement, manage, and troubleshoot Microsoft SharePoint 2010 environments that can feature web pages that can function as intranets, extranets, document and media management applications, blogs, data marts, business information systems, enterprise search engines, workflows, and other utilities to promote and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's popular desktop programs including Excel, Word, PowerPoint, and Visio. Progent can assist your business to upgrade from earlier versions of SharePoint or adapt a mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.
Progent's certified Windows Server 2022 consultants can assist your organization to design and implement a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, reconfigure and troubleshoot their connectivity appliances like switches, firewalls, and access points plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are always updated, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating complex network management processes, WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, finding appliances that require critical software patches, or resolving performance problems.
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and maintaining messaging solutions for businesses in the and across the United States. Progent offers economical Microsoft Exchange Servers consulting services to make sure that your email system features protection, high availability, easy access for off-site and mobile users, time-saving management utilities, and productive integration with telecommunications. Progent provides consulting and support services for Microsoft Exchange 2016 Server, Exchange 2013, Exchange 2010, MS Exchange 2007 Server, Exchange 2003, and MS Exchange 2000. Progent can also assist small or mid-size companies to upgrade to Exchange 2016 Server or MS Exchange 2013.
Progent's experts offer Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and email expertise, network protection services, and custom education. Progent can help businesses to upgrade to macOS from OS X or other earlier versions of Mac OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone integration and iPad management, or migrating to iCloud. For computer networks based exclusively on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, configuring and maintaining a network infrastructure that is available, safe, fast and able to achieve your organization's objectives.
For small and midsize organizations, network security and regulatory compliance can be too complicated to stay ahead of but too risky to ignore. The world's largest enterprises have been breached, and the leading cloud service providers have on occasion been knocked out. It looks as though there's nowhere to hide. Progent has made it affordable for smaller companies to implement vital IT security tasks effectively by providing the advantage of billable time to the nearest minute with no minimum charge for online help. This means you can have the help of a seasoned computer expert to provide precisely the help you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any level of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and creating a comprehensive security plan.
Progent can provide the support of Microsoft-certified engineers and seasoned database application programmers, DBAs, project management experts, Cisco-certified network engineers, business continuity specialists, and certified security professionals to assist your business to assess the likely benefits of Microsoft SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
Progent uses a sophisticated support reporting system that records and formats complete documentation for all delivered services. Unlike many freelance consultants or local support organizations who provide scant documentation or details of tasks done, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the service reports transmitted by every consultant to each client. The discipline of documenting and archiving service activity results in more efficient support and avoids a variety of common misfortunes such as when a service customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Dynamics GP/Great Plains can help you expand and control your company better by offering deep access to strategic data and a fast return on investment. Microsoft Dynamics GP offers major productivity benefits including its ability to extend the presence of your organization, manage your financials, automate financial processes, unify procedures throughout your company, improve inventory control, increase order accuracy, expand sales and minimize lead-time, and increase free cash flow. Progent can help you configure and manage a reliable, secure server and network foundation to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to help you reap the full benefits of your Microsoft Dynamics GP/Great Plains business management system.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business deploy and support Cisco’s security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the flexibility to evolve with your growing business requirements. Progent’s Cisco-Premier network consultants support Cisco’s complete family of products aimed at preventing data theft, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can show you how to integrate Cisco products to achieve secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control foundation for user certification, authorization, and tracking from an easy-to-use Web interface.
Progent’s Co-managed Call Center service makes it possible for your business to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's pool of certified technical support technicians and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared PSA tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates more than 25 years of experience helping manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of key processes to bring products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP consultant with over 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises consulting that can range from as-needed guidance to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, CPQ, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
Progent’s Microsoft certified experts offer a range of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and business management tool based, like all Microsoft accounting solutions, on the expandable and popular foundation of Windows technology. Dynamics GP 2010, the most recent edition of Microsoft accounting software in the Dynamics GP/Great Plains line, offers a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP is simple to install and configure, and with its segmented design you are able to purchase only the capability you currently need, with the ability to expand clients and enlarge capabilities in the future. Progent’s Microsoft Dynamics GP Software consulting engineers can show you how to deploy, customize and administer Microsoft Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP.
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide online or onsite integration and troubleshooting support to help your organization to plan, configure, update, optimize, administer and debug Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless ecosystem with your wired network and cloud-based resources to create an enterprise connectivity foundation that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and setup of Aironet wireless APs to work with your specific workplace design, construction, and anticipated network traffic.
Small to middle size businesses can now get all the advantages of Microsoft Operations Manager and also have fast access to Progent’s Microsoft certified IT support experts. With Progent's affordably priced IT support packages, mid-size organizations can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small business networks enterprise-class reliability, security and productivity.
Windows Server Essentials is a value-priced, entry-level operating system that allows small businesses to make the move from the older physical in-house datacenter to the new hybrid networking model that combines both local and cloud-hosted software and infrastructure. Progent's consultants offer budget-friendly remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the potential business benefits of moving to Windows Server Essentials and adopting a hybrid local/cloud design for your computing ecosystem. Progent offers comprehensive project management to help you plan and execute a smooth migration to Microsoft Windows Server Essentials, Microsoft 365, and other Microsoft Cloud platforms and services. Progent also offers continuing consulting, technical support, and training.
Progent is among the most qualified information technology consulting companies for creating e-mail systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get the full advantages of Microsoft Exchange Server 2000 for typical scenarios such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
Progent applies no service activation fee and requires no monthly commitment for services provided during normal business hours. Progent's small granularity does away with big bills for quick repairs so you will not be forced to allow simple problems to stay unaddressed.
Progent's Cisco-certified Wi-Fi integration consultants can help organizations to deploy, manage, and debug Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Configuration Manager automates application and device deployment across multiple sites, centralizes compliance settings management, keeps track of network resources, guards against company data leakage, provides health monitoring, allows safe end-user self service, and delivers a single point of control for administering mixed-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can assist you with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
The Progent Test and Training Lab at the QTS Data Center is available for testing line-of-business applications, creating efficient system upgrade methodologies, evaluating and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility problems, and establishing training systems for new technologies. For Progent clients who lack sufficient internal resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping critical IT projects on schedule.
Microsoft Windows 8.1 is designed to run on devices from smart phones and tablets to engineering workstations. An abundance of innovative capabilities, such as touch screen interface and signature tile user interface, provide a broad selection of advantages for organizations who understand how to put them to work. Progent's Windows experts can assist bring your business up to speed with Windows 8.1 and show you how to derive maximum competitive advantage from the operating system's various technical enhancements.
Progent's ProSight Virtual Hosting service offers proven virtual server architecture, a state-of-the-art data center facility, and the technical expertise of Progent's Microsoft-certified engineering team to provide small companies with a comprehensive information technology outsourcing solution that improves network availability and protection, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have each of its software platforms and key business application servers hosted in a safe and fault tolerant data center on a high-performance, high-availability virtual machine set up and maintained by Progent's network support professionals.
Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things (IoT) devices such as sensors and robotics.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for legal workflows. Progent can provide remote access to NetDocuments consultants to help legal departments and law firms to design, deploy, administer, tune, or debug a document management system solution powered by NetDocs.
Progent's Cisco certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
24x7 Online Troubleshooting Microsoft Windows 2000
E-Mail Guard is Progent's economical spam filtering and virus defense managed service that offers small businesses enterprise-quality defense from spam, viruses, DHA attacks, and other forms of email-borne attacks on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive suite of web-based anti-spam and anti-virus services that stop email attacks before they can penetrate the network firewall. Perimeter Manager also allows administrators track and control their email application, regardless of server platform, hardware type, or geographic location.
Progent can help small businesses to move all or part of their network infrastructure to Microsoft Azure. This can simplify network management and lower equipment investments. Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of different cloud computing models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and resources and make sure that you avoid the common errors small organizations make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android handhelds.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and on-premises consulting, application development, and technical support services for organizations of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a cohesive intranet solution.
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, enhancing and repairing Microsoft SCOM solutions and can provide organizations of any size expert remote or onsite consulting services for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to fix serious problems detected by SCOM 2012.