ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management techniques to keep your network running at peak levels by tracking the health of critical assets.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Progent can help small and medium-size businesses to implement VoIP platforms to give their at-home employees the advantage of transparent access to the company phone network.
Progent provides nationwide online technical support and troubleshooting services for companies who operate Solaris networks or whose IT systems feature a mix of Sun Solaris and Microsoft Windows technology. Online IT help provides maximum leverage for your information technology dollar by protecting user efficiency and limiting the time billed for network repair services. Advanced online support tools and experienced service specialists and engineers allow Progent to handle the majority of network issues without wasting time and money by traveling to your site. In most of cases your IT problems can be remediated over the phone or via a combination of phone support and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISA and CISM certified security professionals to assist you with the most difficult system problems.
Progent has a long background delivering a broad range of online IT support and emergency repair services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in delivering expert remote IT support and has delivered IT solutions to clients in all 50 states. Remote support eliminates travel costs and solves problems faster than on-premises service calls.
Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom line-of-business applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP management reporting services can show you how to create reports that let you analyze your business more thoroughly, transforming uncooked data into useful understanding of your company and customers.
Progent's webinar training classes provide small businesses the affordability, simplicity, and flexibility of online learning plus the effective pedagogic techniques of expert teachers who utilize the latest technology to simulate real-time, participatory classes. Progent offers remote education for key desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Publisher, and Project: MS Dynamics accounting and management solutions including Microsoft Dynamics GP (Great Plains); as well as other top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Windows Server 2016 disaster recovery experts can help you to design a DR system built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable creation of a stretch cluster quorum witness.
Progent can help your organization to design a migration to Microsoft Teams from Skype for Business and configure, administer, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Progent has been providing SharePoint support since the initial SharePoint product was published more than two decades ago, and Progent has the breadth and depth of IT know-how to help organizations of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consultants can assist you to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; decide if an in-house, Cloud-based or hybrid configuration is best suited for your organization; and select the most appropriate version of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can assist in individual tasks related to your SharePoint 2013 migration.
Progent offers customized online instruction for an array of client apps and operating systems including Office and Microsoft 365 Excel, Word, Access and Project plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training offers the benefits of conventional in-person seminars, including instant communication between students and trainers, but avoids the expenses of travel and the challenge of attempting to synchronize the availability of multiple students. Available to individuals or classes of all sizes, Progent's live online training allows the trainer to run the class from a remote office and the students can be spread across a campus or across the the U.S. Virtual education supports powerful teaching mechanisms like broadcast white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and targeted to specific subjects or longer in duration and broader in coverage.
Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, operates as the heart of Cisco's communications and collaboration solution. Unified Communications Manager and Cisco Unified CM Express (CME) provide an advanced IP-PBX by integrating tightly with unified messaging applications such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified consultants can deliver efficient and affordable online and on-premises expertise to assist organizations of any size to create and administer CUCM ecosystems by providing Unified Communications Manager configuration and troubleshooting services that deliver optimum productivity. Progent's consultants can assist with any facet of Unified CM setup and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying ISR routers with CUBE support, designing UCS server failover systems for high availability, performance tuning, and integration with Microsoft Exchange Server.
Progent can assist you to design and execute a smooth transition from a UNIX-powered information system to a network powered by MS Windows and suited for running Microsoft's powerful office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can help you guard your data and reduce business disruption by designing an effective migration plan that preserves your existing assets in UNIX software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing infrastructure, migration strategy and testing, MS Exchange migration expertise, information and application transition, and server and media transition and consolidation.
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E AP consultants can provide affordable remote and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent has two decades of background helping small and medium-size businesses to design, implement, optimize, manage, and troubleshoot computer networks that support telecommuters.
Progent's team of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on industry experience, at the front lines of IT support, executing a broad range of IT projects for a large array of customers. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting team. This guarantees that you get not just world-class technical help, but also a consultant with proven approaches for using computer knowledge to repair actual network problems efficiently.
Progent can provide affordable remote consulting to help you to design, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you through specific technical roadblocks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or support a resilient, secure and efficient infrastructure that aligns with your mode of computing. Progent can also provide remote or onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, team-oriented ecosystem that optimizes the strategic value of your information network.
Progent's certified SQL Server 2019 experts can help your organization to evaluate the business case for migrating to SQL Server 2019 and can provide rapid remote or onsite contact with consulting experts in solution design and deployment, application programming, database administration, and network security.
Progent can help you to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve compliance, and boost productivity by ensuring that critical applications stay up to date, tracking product licenses, and monitoring resource usage profiles so you can make informed purchasing decisions. When your organization is set to update your SCCM 2007 configuration management ecosystem, Progent can assist you to prepare for and implement an efficient migration to SCCM 2012.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for the legal profession. Progent offers remote access to NetDocuments consultants who can help your law firm to design, configure, administer, tune, or troubleshoot a document management system (DMS) solution based on NetDocuments.
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent has a team of IT experts based in the vicinity of Tampa, and Progent also offers online support from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran DRBC preparedness consultants. Progent can also help your business to design and carry out a migration to the Flexential data center with services like designing solution architecture, specifying hardware components, system setup and validation, debugging, setting up online management, and educating your network staff.
Progent's ProSight Active Security Monitoring incorporates cutting edge behavior analysis tools by SentinelOne to defend endpoints as well as physical and virtual servers against known and new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience creating Microsoft-based security designs for information systems with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small company plan and implement a configuration of ISA Server 2004 that supports your information protection requirements without restricting your network.
For desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can help you to plan a XenDesktop solution that improves the business value of your IT network; configure XenDesktop software with your physical and virtual servers, end-user computers, and printers; upgrade your older desktop virtualization software to current versions of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your IT staff to follow best practices to manage XenDesktop effectively.
Progent provides small businesses a pair of specially designed security evaluation packages that include, for a set price, remotely managed scans of your security profile which are evaluated by certified security engineers who interpret the results of the remote scan, present objective evaluations of your existing security vulnerability, and make recommendations for improvements. Progent offers two complementary security inventory scanning packages for external and internal security scanning that are priced to meet the budgetary realities of small companies while providing enterprise-class evaluations of your network's exposure to assault.
Before Progent's Microsoft Operations Manager solution, system issues were approached reactively, after users were impacted by them. With the help of proactive, automated warnings and trend analyses sent by MOM, Progent is now able to address server troubles before they grow to be serious enough to disrupt network uptime. Thanks to MOM, Progent can deal with incipient problems before clients suspect that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to deliver small company networks enterprise-class service continuity, security and productivity.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and carry out a smooth migration of your databases and applications to any network architecture including onsite, cloud-hosted, or hybrid. Progent's consultants can provide remote or onsite support ranging from as-needed design review or debugging to end-to-end project management to make sure your SQL Server 2017 project is carried out on time and on budget.
Lync Server 2013, rebranded Skype for Business, allows organizations of all sizes to build a centrally managed and secure communications ecosystem that permits a BYOD computing style with instant messaging (IM), real-time presence, web meetings with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a broad range of stationary PCs and mobile endpoints. Progent's certified Lync 2013 experts and network architects can help your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology suitable for your present and long-term plans, implement Lync 2013 so as to speed up your return on investment, and provide live webinar and onsite training to your IT team and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Microsoft 365 applications including Outlook clients and PowerPoint.
Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services including system design, deployment, management, remediation, and application development expertise to help businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E AP experts offer affordable online and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent provides fault tolerant load balancing support covering network load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching technology such as F5 Networks 3DNS. High availability load balancing providers for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.
Progent's proven ransomware recovery consultants can assist your business to reconstruct an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's experienced Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting services covering architecture, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from compact, easy-to-install desktop devices for small and home offices to modular enterprise-class appliances, Cisco PIX and ASA Firewalls provide a high level of security, high throughput, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common OS-specific security holes.
Progent's Cisco-certified wireless integration consultants can help you to configure, manage, and troubleshoot Cisco wireless devices such as Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent offers fast and affordable remote access to a certified Oracle DBA expert or an Oracle software programmer. Progent offers advanced DBA services for all versions of Oracle's RDBMS platform and can also help design, create, enhance, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also provides consulting for Data Guard replication tools and Oracle Recovery Manager.
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide remote or onsite integration and troubleshooting support to assist your organization to design, implement, update, optimize, administer and debug Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet wireless access points to accommodate your unique office design, building structure, and anticipated workloads.
If your business network mixes Solaris technology with Microsoft Windows, Progent can help you to integrate your servers into a cohesive environment that allows all your operating systems to coexist for easy administration, transparent dataflow, high reliability, enhanced throughput, and tight protection. Progent's Solaris and Microsoft Windows coexistence assistance offerings feature IT infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical help and troubleshooting, on-site technical support, and Helpdesk outsourcing.
Progent's company culture will make you a more capable consulting professional by improving your technical skills and increasing the satisfaction of your clients. Progent makes good on this commitment by recruiting the top consulting talent for you to work with, offering an advanced network and communications infrastructure, using specialized application utilities to deliver the highest level of support, and by streamlining proven business models for attracting and maintaining clients.
Progent's UNIX family support experts provide small and mid-size companies and software developers help with administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of experience provides you with an easy single source to help you build and maintain a protected and reliable cross-platform connectivity and communications infrastructure that supports UNIX and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent can help small and mid-size businesses to configure endpoint device security protection solutions and provide response expertise to support telecommuters.
Progent can provide you with programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to match your specific company needs. Progent's Microsoft consultants offer experience in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides custom e-Commerce integration support for secure, company-wide resource sharing plus integration with CRM packages.
If you are developing UNIX or Linux applications in an environment that includes Windows-based processors, desktops, and office applications, Progent offers full-service information technology outsourcing that allows you to focus on your area of high-value expertise without the constant distraction of maintaining your business network. By using smart network monitoring and by delivering online and on-site support when your company needs it, Progent offers an economical solution for maintaining an information system that features high reliability, protection, and performance. Progent's developer assistance services feature full-service it outsourcing, virtual infrastructure, remote and on-site service and troubleshooting, 24x7 monitoring, and Help Desk services.
Progent offers national remote phone support and consulting services for businesses who run Apple macOS and OS X environments or whose information systems feature a mix of Mac and Microsoft products. Progent's engineers offer macOS and OS X users a variety of IT services such as desktop assistance, migration to the current edition of macOS from earlier versions of macOS or OS X, plus help with Mac application software. Progent can also assist you with Apple iPhone and iPad integration and management, or moving to Apple's iCloud services. Online IT help offers optimum return for your information technology dollar by preserving user productivity and limiting the hours billed for network analysis and repair. Sophisticated online access tools and experienced service specialists and engineers combine to enable Progent to handle the majority of IT problems without squandering time and expense by going to your location. In the vast majority of cases your IT issues can be dealt with over the phone or through a mix of telephone support and remote access. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP premier security professionals to assist with the most challenging network issues.
Global Information Assurance Certification was established in 1999 to certify the skill of IT security professionals. GIAC certifications are recognized by companies and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide support for all of the network security services addressed within GIAC accreditation such as evaluating network security mechanisms, incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Progent has a long background providing a broad range of online network consulting and emergency repair services to local governments and schools across the U.S. Progent is one of the pioneers in providing expert remote IT consulting and has provided IT solutions to clients in all 50 states. Online support eliminates travel costs and solves issues faster than on-premises service calls.
Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's affordably priced network support programs, small and midsize organizations can select a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to provide small company information systems world-class reliability, protection, and productivity.
Progent can provide affordable remote and onsite consulting to help businesses of any size to migrate any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and enable the use of Google's cutting edge AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Progent can assist your organization to design a migration to Teams from Skype for Business and configure, administer, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Cisco's network security and remote connection products for small businesses provide a comprehensive range of manageable security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and CCNP certifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that align best with your business objectives.
Progent's ransomware experts can assist you to assess your ransomware defenses, remotely monitor and guard your IT environment, assist with negotiating a settlement with a hacker, and restore an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Cisco's network security and offsite connection technology for small businesses represent a full range of easy-to-administer security products to help safeguard your local and remote information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert consulting staff includes experienced specialists with Cisco's CCIE and CCNP certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that align most closely with your company objectives.
Progent's managed services for software/firmware update management provide organizations of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and documenting updates to your servers, endpoints printers and scanners, network appliances like switches and wireless access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to diagram, monitor, enhance and debug their networking appliances like switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network maps are always updated, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating devices that require critical software patches, or resolving performance bottlenecks.
Microsoft SQL Server 2005 offers indispensable, standardized tools to computer professionals and network users, lessening the complexity of designing, integrating, managing, and using enterprise information and database applications in environments ranging from mobile devices to enterprise data networks. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and broad knowledge in planning and deploying data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent's experienced ransomware recovery consultants can help your business to rebuild an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid development of cutting-edge high-end applications that can give your company a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.
Progent's Microsoft-certified consultants can provide affordable remote and on-premises consulting expertise, software development, and debugging support for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's production servers in a solution that gives the highest level of availability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting services are built upon proven virtualization techniques that allow small businesses with mixed- platform environments to save significantly on the costs of capital investments, system maintenance, and network administration while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN calling. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management through integration with Windows AD. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications consultants offer online and on-premises support to help you to manage and troubleshoot your current Lync 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist you to plan and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning tools from SentinelOne to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily get by legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to automate the entire malware attack lifecycle including blocking, detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a repeatable runbook for recovering applications and services rapidly after an outage. SRM supports centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, updates and patches and can produce audit reports to verify full service restoration, validate SLAs and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware SRM consultant to help you to plan, deploy, test and administer a DR system powered by VMware SRM.
Progent's Microsoft certified consultants offer a variety of consulting services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management solution built, like all Microsoft financial solutions, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains family, offers a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP/Great Plains is easy to install and integrate, and with its segmented design you can purchase only the functions you currently need, with the option to expand clients and increase capabilities in the future. Progent's Microsoft Dynamics GP/Great Plains Software support engineers can help you deploy, customize and administer Microsoft Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP/Great Plains.
MS Communications Server provides IM and presence in a scalable, enterprise-grade package offering enhanced security, transparent integration with other Microsoft products, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize lower costs and improved business efficiencies, enhanced individual productivity, and better IP protection with this simple-to-manage, highly available solution. Effective implementations of Office Communications Server call for extensive planning and thought before installation. Progent's Microsoft-certified consultants can deliver the expertise needed to realize all the advantages of Microsoft Office Communications Server throughout your whole corporation.
Progent's wireless site survey services help you to plan, deploy and troubleshoot a Wi-Fi network optimized for your facilities, providing your business a WLAN that has the reception, speed, density, security, and roaming ability your company requires.
Progent's experts offer Mac users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from OS X or earlier editions of OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone integration and iPad management, or moving to iCloud. For business environments built solely on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, configuring and supporting a network infrastructure that is reliable, safe, fast and aligned with your company's business goals.