Before Progentís Microsoft Operations Manager solution, system issues were approached reactively, after users were impacted by them. With the benefit of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to address network troubles before they becomes critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before customers know that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class reliability, security and productivity.
Progent's Cisco CCIE-certified SIP integration experts can assist your business to plan, deploy, maintain, debug and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-based SIP trunks and offer affordable online or onsite support to help companies to move smoothly to an advanced unified communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.
Progentís Technical Response Center (TRC) provides nationwide extended hours remote help for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide after-hours phone help and remote direct network access to isolate and resolve technical problems rapidly and affordably. The breadth of technical experience available from Progent's team of country-wide support professionals makes it possible to escalate even the toughest network issues to appropriate experts as required. For urgent issues, the Technical Response Center tries to respond to your call for support in less than one hour.
Progent's Windows consulting experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and on-premises evaluation and migration support for Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter access, data and identity security, automated provisioning and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management staff and users, and post-migration Call Center support services.
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to assess the benefits of Exchange 2010 for your business and can assist your IT staff to design and carry out a smooth migration to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide quick ROI by increasing your workers' efficiency, lowering the cost of hardware and service, simplifying administration, and consolidating your vital communications platforms.
Windows Server 2008 represents an important advance in making information systems more protected and fault tolerant, easier to virtualize and manage, higher performing, and able to provide a better environment for web publishing. Progent can assist your company get the most from the enhancements built into Windows Server 2008 by providing certified consulting, tech support, training, temporary staffing, monitoring, and security services.
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and fixing Microsoft SCOM solutions and offer organizations of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to fix serious issues uncovered by SCOM 2012.
Progentís Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience helping small and mid-size organizations to reduce network downtime by offering cost-effective remote consulting services for disaster recovery/business continuity planning, fault-tolerant network design, backup/restore systems, and transparent system maintenance. Progentís business continuity experts can help your company to plan and validate a sensible business continuity strategy that aligns with your business needs and budget. Progentís disaster recovery engineers can assist you to architect, implement, and support resilient technologies including non-stop Internet connectivity, virtualized servers, fail-over clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.
Key characteristics of Dynamics GP software include a modular design that allows you to buy just the components you require, a standards-based foundation built on Microsoft technologies to protect your investment and provide a highly integrated environment, advanced reporting services that permit you to monitor all operations, income and spending and sales patterns, integration with Microsoft Office to speed access to business information, the capability to integrate data from virtually any db software or workstation software into Microsoft Dynamics GP, plus an open design that makes it possible to develop specialized programs. Progent can show you how to configure and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer expert GP/Great Plains support professionals to help you convert the powerful features of Dynamics GP accounting into a productive business management solution.
For enterprises with branches in California or any region covered by Progent's consultants, Progent's Microsoft-Certified IT consulting experts and certified Cisco network consultants can provide a variety of IT support services including project management, SOX compliance, site relocations, enterprise security, system architecture, on-site or phone-based emergency support, and troubleshooting for co-location hosting environments. A Progent network consultant can show you how to plan a multi-site network that makes efficient use of colocation services and Internet hosting sites. Progentís Microsoft Premier engineers can help large enterprises design, integrate and maintain massive rollouts of updated releases of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional experts can help you deploy Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and remote networking.
Progent can help your business in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, databases and log files; setting up HLB for high-availability CAS services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Progentís staff of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional background, at the forefront of IT service, executing a broad range of IT tasks for a large array of customers. Each Progent consultant shares a proven set of personal best practices which are combined into shared best practices standards that Progent instills in its support personnel. This ensures that you get not only world-class technical skills, but also a support engineer with field-tested methods for applying computer knowledge to fix actual IT problems rapidly.
Progent offers affordable remote access to a certified Oracle DBA expert or an Oracle application programmer. Progent offers advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to design, build, update, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard and Streams replication tools and ASM file/volume manager.
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid development of cutting-edge high-end programs that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in designing, deploying and administering Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
Progent's Microsoft engineers offer in-depth expertise in deploying, managing and troubleshooting any edition of Microsoft Project Server and can deliver a broad variety of cost-effective online support services based on industry best practices to help organizations of all sizes to receive all the benefits of this powerful project management solution. Services available from Progent include solution design, software configuration and migration, strategies for safe collaboration among local and offsite users, network infrastructure optimization, and specialized online training classes.
Progent's Check Point Software consultants can help you select and deploy Check Point Software Firewall/VPN software and hardware powered by Check Point's security platform to offer an affordable and effective security defense for your corporate network. Progent can also help you configure other Check Point technologies including Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other suppliers and provide a central stop for on-going technical support, administration, training, and consulting expertise.
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 platform and based on software first developed by Connectix, delivers the performance needed to carry out hardware reduction, application migration, and server quarantine tasks via virtualization techniques in an enterprise-ready computing environment with high scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at companies wishing to improve ROI in application development and piloting, upgrading from legacy line-of-business software, and server consolidation. Progent's certified Virtual Server experts can help your business to assess and integrate MS Virtual Server.
Progent can deliver a wide array of economical online and on-premises consulting services to assist your business to install, manage, and troubleshoot desktops and handhelds powered by Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient migration to Cisco's latest wireless controller solutions.
Stealth intrusion testing is an important part of any overall IT system security plan. Progentís security experts can perform thorough intrusion checks without the awareness of your company's internal IT staff. Unannounced penetration testing shows whether current security defense systems such as intrusion detection warnings and event log monitoring are properly configured and actively observed.
Microsoft Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs reduce the overall operational costs of managing and configuring software by making it easier to install system images, control mobile devices, and run management tools. In addition to advising you about techniques to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and implement IT projects involving processes that Feature Packs are intended to streamline. Progent's migration and update services can lower spending and eliminate business disruption as you transition to new operating systems and programs. Progent's wireless engineers can help you develop efficient procedures and policies to manage PDAs and intelligent mobile communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security strategy that incorporates policies, processes and IT products to keep your IT network protected.
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, enhancing and troubleshooting System Center Operations Manager environments and offer companies of any size advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and set up SCOM 2012 management packs according to best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
Progentís Wireless Consulting Services offer a fast, affordable option for businesses of all sizes to deploy, manage, monitor and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the core capabilities and worldwide standards of performance that information security managers are expected to learn. It gives business management the assurance that consultants who have qualified for their CISM credential have the experience and knowledge to provide effective security administration and consulting consulting.
For enterprise project management support, Progent can provide the services of senior information technology experts with years of experience in IT management, application development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to assist enterprise customers adhere to best practices to ensure that major projects are completed on schedule and within budget.
Progentís team of Microsoft and Cisco Premier experts average more than ten years of real-world industry background, at the forefront of network service, performing a wide range of IT projects for an extensive array of businesses. Every Progent consultant shares a refined set of personal best practices that are combined into company-wide best practices standards that Progent teaches its consulting team. This guarantees that you get not just world-class IT skills, but also a consultant with field-tested methods for using computer knowledge to resolve actual network problems rapidly.
Progentís Cisco-Certified technology consultants provide experienced PIX Firewall consulting services covering architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat security, and secure access services. Extending from small, easy-to-install desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible combination of security, speed and availability for business networks of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progentís Cisco experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progentís Wireless Site Survey assists you to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN optimized for your environment, providing you a WLAN that has the reception, speed, capacity, Quality of Service, data protection, and hand-off ability your company requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it.
Progent's Data Center engineers can show you how to select high availability data centers that meet the particular requirements of your company. High availability Internet Data Centers are particularly attractive to small companies due to of their affordability and convenience compared to taking a do-it-yourself approach. Trying to create an in-house data center with even a basic level of fault tolerance is too expensive for typical small organizations. Progent can help you reap all the benefits of high availability data centers and fault tolerant colo sites by offering a full array of engineering and maintenance services.
Progentís National Support Center offers national remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified service experts offer phone help and remote direct computer access to isolate and resolve network problems quickly and affordably. The scope of IT experience available from Progent's staff of nationwide support professionals makes it possible to escalate even the toughest network issues to competent experts as needed.
Progent's ProSight Virtual hosting services provide small companies a range of benefits such as lower capital expenditures, savings on operational costs, better executive focus, enterprise-class security, enhanced fault tolerance, and regulatory compliance.
Progent's Cisco-premier CCIE network experts can help you to manage your current PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, configure, tune, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Progent's CCIE-certified network infrastructure consultants have extensive background assisting Internet Service Providers to architect, deploy, manage, optimize, and troubleshoot fault-tolerant, scalable connectivity solutions suitable for shared public networks.
Medium-size companies can get all the benefits of Operations Manager 2007 and have quick access to Progentís Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced IT service packages, mid-size organizations can select a simple co-sourcing package based on System Center Operations Manager 2007 with network monitoring, automated warnings, in-depth system analysis, Help Desk support, and remote service. For companies with mission-critical applications who need zero-downtime networking, Progent offers a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer medium-size business networks enterprise-class reliability, security and performance.
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security solution that spans your data center and cloud-based resources and guards any user at any location with any device.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and repairing SCOM solutions and offer organizations of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also help you to import and customize SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can provide fast online or onsite troubleshooting to assist you to remediate critical issues detected by SCOM 2012.