Progent's SonicWall firewall experts can help you deploy, manage, and update SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and build security into your corporate practices.
Progent imposes no minimum charge and asks no retainer for support services delivered during regular business hours. Progent's one-minute granularity eliminates large bills for quick solutions so you won't be tempted to permit minor problems to stay unaddressed.
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Progent's data protection experts can assist your company to create, deploy and troubleshoot a backup plan based on MSP360 software. MSP360 offers file/folder or image-based backup/recovery for virtual machines and physical computers, supports all leading public clouds, and permits businesses to build a data protection solution with a low Recovery Time Objective (RTO) and a granular RPO. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to prevent data loss caused by user mistakes, computer glitches, malicious insiders, and malware attacks such as ransomware.
Progent can help your business to design and implement an efficient transition from a Solaris-powered IT environment to a network based on Microsoft Windows and suited for supporting Microsoft's popular office productivity suites, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and application experts can show you how to guard your information and minimize productivity disruption by designing an efficient migration strategy that preserves your existing assets in Solaris software and technology. UNIX-to-Windows transition support expertise offered by Progent include analysis of current infrastructure, migration strategy and validation, Microsoft Exchange migration services, information and application software transition, and processor and storage transition and economization.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 Wireless Access Point experts can provide affordable remote and on-premises help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Cisco's security and offsite connectivity technology for small to mid-size businesses offer a full range of manageable security hardware and software to help you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems, and VPN solutions. Progent's expert consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that align best with your business goals.
Progent is looking for a range of on-staff employees including motivated Microsoft Certified Systems Engineers; network consultants with Cisco CCNP or CCIE certification; and specialists in fault-tolerant network architecture with backgrounds in mobile access, wireless integration, high-availability systems, disaster recovery solutions, data preservation, and virtual servers. Progent is also hiring workstation support technicians, off-site troubleshooting specialists, and CISSP or CISM accredited security consultants. We are also seeking experienced managers able to perform effectively in our high-growth, virtual office environment. Progent contracts independent consultants who have proven knowledge and hands-on experience in crucial information technology topics beyond Progent's primary technical focus. Our Experts Group hires independent consultants who offer advice and development support for mission-critical solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess deep expertise with non-Microsoft operating systems such as Linux, Macintosh, or Sun, or offer world-class help in technologies such as telecommunications, web design, EDI, eCommerce, or dbm programming. Independent consultants certified by us cooperate with Progent's staff consultants to provide comprehensive solutions for small company networks.
Progent can help you design, configure, manage, and troubleshoot an efficient Wireless network architecture, select appropriate products, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you create a thorough wireless network security strategy that is well integrated with the security strategy for your entire corporate network.
Even if your company has a minimal computer support group and a modest IT budget, your information system can still have the same high reliability and performance that once needed a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified network consultants, the latest network management products for proactive monitoring and threshold alarms, and cost-effective service packages such as a help desk service to keep your vital network applications and servers operating.
Progent's Wi-Fi site survey services help you to plan, implement and debug a Wi-Fi network adapted to your environment, offering you a WLAN that delivers the coverage, performance, density, security, and hand-off ability your business needs.
The sophistication and connectivity demands of Microsoft Windows Servers requires a network consulting team with practical experience and broad familiarity with designing and integrating cohesive, comprehensive business technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's consulting support can help you with designing, deploying, administering, and supporting Windows Server solutions that increase the productivity of your computer network. Progent's consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Cisco Unified Communications Manager (Unified CM), previously named CallManager, operates as the center of Cisco's communications and collaboration solution. Cisco Unified CM and Cisco Unified Communications Manager Express provide an advanced IP-PBX by integrating tightly with unified messaging applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's CCIE-certified consultants offer effective and affordable online and onsite expertise to assist organizations of all sizes to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting services that add optimum business value. Progent's consultants can help with any aspect of Unified CM configuration and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN calling, deploying ISR routers with CUBE support, creating UCS server clustering solutions for survivability, performance tuning, and integration with Microsoft Exchange Server.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad range of remote services to help your organization to design, program, pilot test, deploy, administer, and debug business applications powered by any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to migrate your current Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between various versions of Office Excel. Progent can provide on-demand help to clients looking for a fast solution to a stubborn problem related to Excel and Progent also offers full project management support for migrating or creating line-of-business applications built on Excel. Progent's affordable online training for Office Excel can be customized to address the special requirements of individual users or teams.
Progent's certified consultants can assist you to evaluate Microsoft Windows 7 to verify application compatibility and to check its speed and stability running with your applications. Progent's consultants can also help you to assess the potential business advantages of moving to Microsoft Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can help your IT organization to design and carry out a non-disruptive deployment of Windows 7 from a an older release of Microsoft Windows.
Progent's Windows 11 consulting experts can provide a range of services to support Windows 11 such as cloud integration, mobile device management, at-home workforce connectivity, data and identity security, automated provisioning, and Help Desk Call Center services.
Small to middle size businesses can now get all the benefits of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's economically priced IT service packages, small organizations can select a simple Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager to provide small company information systems world-class availability, security, and productivity.
Progent can provide cost-effective remote assistance to assist you to design, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you through specific technical bottlenecks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you create or support a resilient, protected and efficient infrastructure that aligns with your mode of computing. Progent can also provide remote and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that optimizes the strategic value of your IT network.
Progent's Microsoft-certified consulting experts can assist your organization to assess the value of Exchange 2010 for your company and can assist you to plan and carry out an efficient upgrade to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer quick return on investment by improving your productivity, lowering the cost of equipment and support, simplifying management, and integrating your key communications platforms.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter.
Progent can help your IT team to plan and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid network models that combine physical IT assets along with one or more cloud services. To help you to incorporate cloud services with networks, Progent offers a range of public cloud integration services such as Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of experience providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
Remote continuous monitoring, proactive alerts, and periodic reports are vital to preserving the health of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of any size can afford a degree of network stability that was once limited to enterprises. Progent can provide a variety RMM solutions available as economical service packages designed to assist your company to detect and fix a most network problems before they get big enough to hurt productivity.
Microsoft Communications Server provides IM and Real Presence as part of a scalable, world-class solution offering enhanced security, seamless compatibility with popular Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows cost savings and elevated business efficiencies, enhanced worker productivity, and better intellectual property protection. MS Office Communications Server 2007 has been superseded by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications consultants offer online and onsite support and mediation help for your Office Communications Server 2007 environment and can help your organization to assess the advantages of migrating to Skype for Business. Progent can also assist you to design and implement a smooth upgrade that will add significant strategic value to your information network
Progent's Cisco-premier CCIE network engineers can assist your company to manage your legacy PIX 500 or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
If your company computer system mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your computers into a unified network that permits all your operating systems to run side by side for easy administration, transparent dataflow, high availability, enhanced throughput, and tight security. Progent's UNIX and Microsoft Windows coexistence support services include network architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical support and repair, on-site technical support, and Contact Center services.
Progent's high availability system experts offer non-stop computing support, disaster recovery services, network load balancing, non-stop interoffice connectivity, non-stop Internet interface design, 24x7 data center support, and other non-stop networking support to help your organization integrate a non-stop network for mission-critical applications. Progent has the knowledge and experience to develop affordable, 24x7 networks by deploying the evolving library of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-location network with a completely redundant Internet connection and intelligent system load balancing.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
Progent uses a sophisticated service reporting system that records and formats complete documentation for all delivered support activities. Unlike some freelance consultants or local support firms who offer minimal documentation or details of services performed, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation sent by every staff member to each client. The discipline of detailing and archiving service activity allows more effective service and avoids a variety of typical problems such as when a service customer is virtually held hostage to a consultant who won't let go of the keys to the kingdom.
If your office network mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can help you to integrate your servers into a cohesive environment that allows all your operating systems to coexist for simple management, transparent information exchange, high dependability, enhanced throughput, and strong security. Progent's UNIX and Microsoft Windows integration assistance services include IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network help and troubleshooting, in-person technical support, and Help Desk Call Center services.
Progent offers cost-effective online support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to deploy cloud-centric or hybrid cloud environments that seamlessly integrate Amazon AWS resources. Progent offers occasional expertise to help you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing services to help you migrate to the Amazon AWS cloud on time and on budget.
If your office network mixes Linux-based products platforms with Windows, Progent can help you to incorporate your computers into a unified network that permits all your operating systems to run side by side for easy management, seamless dataflow, high dependability, superior throughput, and tight security. Progent's UNIX/Linux and Microsoft Windows coexistence support offerings include IT infrastructure integration and support, consulting for Windows services for UNIX, remote server monitoring and administration, remote technical support and troubleshooting, in-person technical support, and Helpdesk outsourcing.
This page includes current updates on cybersecurity threats, patches, and best practices. Contact Progent if you need help securing your system against the latest IT security threats.
Progent's Microsoft-certified engineers can deliver low-cost remote and onsite help to carry out your upgrade to Microsoft Exchange Server 2010, generate thorough documentation of your upgraded email environment, educate your IT staff and end users to get them up to speed quickly on Microsoft Exchange 2010, and offer continuing management services and technical support. Progent can also help you upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
If your company network mixes Solaris technology with MS Windows, Progent can assist you to integrate your servers into a cohesive environment that allows all your OS platforms to run side by side for simple management, seamless dataflow, high dependability, enhanced performance, and tight protection. Progent's Solaris and MS Windows coexistence support services include network architecture configuration and support, consulting for Windows services for UNIX, remote network monitoring and administration, remote network help and repair, on-site technical support, and Help Desk Call Center outsourcing.
Progent's Microsoft certified consultants can provide small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid development of enterprise-class business applications that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to offering expertise, support and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT system. Progent can also help you migrate from earlier versions of SQL Server to Microsoft SQL Server 2005.
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Certified IT support professionals. With Progent's economically priced IT service programs, small organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide small business networks enterprise-class reliability, security, and productivity.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent offers national online technical support and consulting services for companies who operate Sun Solaris networks or whose IT systems include a combination of Sun Solaris and Microsoft Windows products. Remote IT help offers optimum return for your information technology budget by protecting user efficiency and shortening the hours billed for network repair services. Sophisticated online access utilities and experienced service specialists and engineers combine to enable Progent to solve most IT problems without wasting time and money by traveling to your location. In most of situations your network issues can be remediated by telephone or via a mix of phone support and remote access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM certified security professionals to assist with the toughest network issues.
Progent's UNIX platform consulting services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience offers you a convenient one-stop consulting firm to show you how to create and manage a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's high availability network experts provide non-stop computing support, disaster recovery services, network load balancing, high-availability interoffice access, non-stop Internet architecture design, high-availability data center consulting, and other 24x7 networking consulting to help your small business design a non-stop network for line-of-business applications. Progent has the experience to design economical, high-availability networks by utilizing the expanding library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can help you design a fault tolerant mutli-location network with a fully mirrored Internet connection and intelligent system load balancing.
Remote management cards give network administrators full control of a server without the requirement for an on-site presence. Through remote management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and support a high-availability business network that includes remote server management cards and Progent can use these remote management cards to deliver efficient off-site technical help. Progent has experience with a number of remote server management cards such as Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft Certified Partner Windows 2000 Integration
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid development of a new generation of enterprise-class applications that can provide your company a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in planning, installing and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
Progent's certified wireless networking consultants can assist businesses of all sizes to plan, implement, manage and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the throughput, range, capacity, scale, security compliance and manageability needed for seamless connectivity between wireless and wired networks. Progent offers affordable remote and onsite support for both end-of-life and current 802.11ac Aironet wireless access points and Progent can assist your business plan and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.
Progent offers high availability load balancing consulting covering system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching technology including Cisco Content Engine. High availability load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.
Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, reduces ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your project quickly and economically. Progent's Exchange 2007 support, repair, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server that are in keeping with your business goals.
Progent is among the most experienced network consulting companies for designing email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies get all the benefits of Microsoft Exchange 2000 for typical scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 management.
Progent's certified ISA Server consulting experts have extensive backgrounds creating corporate security designs for IT networks with multiple locations, mobile users, and line-of-business web-based applications. A Progent ISA Server consultant can help your small or mid-size company design and deploy an installation of ISA Server 2004 that meets your IT security needs without limiting your productivity.
Progent's colocation center support services are intended for businesses with hardware housed at Internet Data Centers or data center co-location hosting facilities and in need of on-demand on-premises assistance at the colocation site plus off-site support from Microsoft and Cisco Certified professionals. Progent provides a full array of Internet Data Centers and IDC and colocation consulting services including system topology analysis, Windows and Linux server installation and maintenance, tech support for server and telecommunications infrastructure, design and installation of high availability systems, defining and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing environments, and planning fault tolerant server and storage clustering systems.
Progent's CISSP-certified cybersecurity experts can help businesses of all sizes with any facet of information system security. Progent can implement efficient cybersecurity solutions that protect a small business from modern threats or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that support onsite, remote, and mobile users sharing IT resources spread over multiple physical datacenters and various clouds.