Progent offers the services of a certified engineer with expertise integrating products from the major telepresence vendors such as Cisco, Polycom, and LifeSize and can help your company to plan, install, upgrade, or troubleshoot a video conferencing solution that protects your investment and optimizes the strategic value of your IT system. Progent can also provide the services of infrastructure consultants who can assist companies of all sizes to create and maintain a communications network that provides the speed, reliability, security, and expandability required to support your telepresence solution.
Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the functionality of your existing Windows 2000 Servers and can streamline system management, offer technical support and repair, and strengthen security. Progent can also help you create, rationalize, and execute a plan to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in designing test programs to eliminate the obstacles involved with moving to Windows Server 2003 by identifying possible hardware and software compatibility problems.
Progent can help your organization to plan a migration to Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Progent can provide the support of certified engineers as well as experienced software developers, DBAs, project management experts, network infrastructure engineers, disaster recovery/business continuity planning specialists, and certified security professionals to help your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, set up pilot systems at your site or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and configure an efficient and secure network infrastructure that lets you maximize the business benefit of SQL Server 2012.
The clustering technology built into the Datacenter and Enterprise versions of MS Windows Server 2008 is dramatically redesigned to streamline the installation, configuration, and maintenance of clusters that provide greater levels of network dependability, security, efficiency, and versatility. New or improved capabilities include cluster verification, easier configuration and deployment, unified cluster management, new cluster architecture for increased uptime, hardened protection and quorum structure, minimization of failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can help your company assess the business benefits of failover clusters, design and execute a deployment, train your network support personnel to administer your failover clusters, provide ongoing consulting and support services, and create and validate a disaster recovery plan.
Progent's consultants can provide online and onsite consulting services for organizations of any size to assess the benefits of upgrading to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office; configure HA solutions; connect Skype for Business with your PSTN gateway; and interface with other communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you create and verify a security strategy for your Skype for Business solution that is compliant with government and industry requirements.
For large businesses, Progent can supplement in-house network support staffs by offering world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global businesses with branch offices, Progent can perform as a seamless nearby supplement of enterprise network management. Progent’s enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbox compliance, project management, and top-level service for multiple location network environments based on Enterprise Windows 2000. Progent can offer field engineers and specialists to assist with a campus relocation or office move, or a network architect to assist with setting up or using an Internet Data Center or Hosting Facility.
Progent's Cisco-certified wireless networking experts can help businesses of any size to plan, implement, administer and troubleshoot Cisco Aironet wireless AP environments to provide the throughput, range, density, scale, security and ease of management needed for seamless access between Wi-Fi and wired networks. Progent offers affordable remote and on-premises consulting services for both end-of-life and current 802.11ac Aironet access points and Progent can assist you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist you to design a DR/BC solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent offers affordable remote consulting to help businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.
Progent’s Microsoft-certified engineers can help your organization to update your desktops from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of migrating to 64-bit desktop processing, plan an efficient migration strategy that minimizes operational disruptions, and provide economical, expert remote support to assist you to configure 64-bit PC desktop software and application software on your existing computers.
Remote continuous network monitoring, proactive alarms, and actionable analytical reporting are crucial to preserving the health of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management solutions have advanced so far that businesses of any size can afford a degree of protection that was once limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as economical service packages designed to help your company to identify and fix a an array of network issues before they can disrupt your business.
Cisco has designed an extensive array of routers including appliances designed to deliver the protection, performance, and reliability required by customers from small offices to global enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can help you select and integrate Cisco routers to establish a solid infrastructure for your network and to make it easy to expand as you support new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS platform, such as Cisco's 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE VoIP networking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
Cisco offers a full product line of routers that includes appliances built to deliver the protection, performance, and reliability required by organizations ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to expand as you support new users, open new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS platform, including the Cisco 800 series of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Series Routers.
For Windows desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist you to design a XenDesktop environment that maximizes the strategic impact of your IT network; configure XenDesktop software with your physical and virtual servers, end-user computers, and printers; migrate your older desktop virtualization software to current versions of XenDesktop; and deliver advanced online troubleshooting. Progent can also instruct your IT staff to follow best practices to maintain XenDesktop effectively.
Progent's Wireless Consulting Services offer a fast, affordable way for companies of all sizes to deploy, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent offers access to a senior specialist with extensive experience configuring, maintaining, and upgrading immersive telepresence platforms from top-tier vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal network support group, your ISP, and your video conferencing platform supplier to assist your organization increase the strategic value of your video conferencing ecosystem.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most familiar business programs. Progent's Apple-certified Mac experts can help you configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who run Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for networks that combine Mac with Windows systems with complete resource sharing, or environments which carefully restrict collaboration between Mac and Windows systems.
Microsoft Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful new features plus a redesigned structure. These enhancements affect key IT areas like ease of administration, availability, security and compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective validation and rollout plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote support and management for Microsoft Exchange 2013.
Progent’s Microsoft certified experts provide a variety of consulting services for Dynamics GP (formerly Great Plains). Dynamics GP is a financial and ERP tool built, like all Microsoft accounting tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to deploy and configure, and with its modular design you can purchase only the capability you currently require, with the option to expand users and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP consulting engineers can show you how to install, customize and administer the latest release of Dynamics GP or migrate efficiently from an earlier edition.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco devices for unified management.
Progent offers high availability load balancing support covering network load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. non-stop load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Progent’s Microsoft-certified consultants can provide companies of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web-based technology for efficiently coordinating people, groups and information. SharePoint Server offers a central location for your workers or clients to connect to, manage, share and manipulate relevant information, documents, and applications and to communicate with other people. Microsoft SharePoint enables quicker and better decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the knowledge they’ve created in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint consultants can help you to support your current SharePoint solution or upgrade to the latest version of SharePoint.
Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist you with any facet of planning, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365 initiative is successfully completed on time and on budget.
Progent is among the most qualified information technology consulting companies for creating email and messaging solutions powered by Exchange 2000. Progent is skilled in helping small businesses get the full advantages of Microsoft Exchange Server 2000 under common situations including upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.
Office 365 is Microsoft's growing suite of client productivity programs and cloud services available on a monthly or annual subscription basis. Office 365 programs and cloud-based services are offered in an array of subscription plans intended for customers ranging from students and households to global enterprises. Progent can provide fast and easy remote access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can help your business to understand the many subscription plans offered with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and manage hybrid networks that transparently combine local and cloud products and services.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables rapid recovery of vital data, apps and virtual machines that have become lost or corrupted due to hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your critical data.
E-Mail Guard is Progent's economical spam filtering and anti-virus solution that offers small companies enterprise-quality protection against spam, viruses, directory harvesting, and other forms of email-borne assaults on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive library of web-managed spam filtering and anti-virus services that defuse email assaults before they are able to penetrate the network firewall. Perimeter Manager also lets administrators monitor and control their email systems, irrespective of server platform, hardware type, or geographic location.
Progent's Meraki Wi-Fi access point experts offer remote and on-premises support to help organizations of all sizes to design, install, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides the same connectivity, performance, security, manageability and uptime for wired and Wi-Fi users regardless of their location or computing device.
Progent's certified wireless networking consultants can help organizations of all sizes to design, deploy, administer and repair Cisco Aironet wireless AP solutions to achieve the performance, coverage, capacity, expandability, security and ease of management needed for transparent connectivity between Wi-Fi and wired networks. Progent can provide affordable remote and on-premises support for both legacy and new-generation 802.11ac Aironet wireless access points and Progent can help your business plan and manage wireless solutions that include indoor and outdoor Aironet APs.
Progent's Data Center consultants can help you select high availability data centers that match the specific needs of your business. High availability off-site data centers are particularly attractive to small companies due to of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to create an on-site data center that offers even a basic level of fault tolerance is too expensive for the majority of small companies. Progent can show you how to get all the benefits of non-stop data centers and fault tolerant colo sites by providing a complete array of engineering and maintenance services.
Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and PSTN voice communication. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify administration via integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support services to assist you to maintain and repair your current Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist you to plan and execute a smooth Skype for Business migration.
Progent can assist your business to evaluate the many subscription options available with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and maintain hybrid ecosystems that seamlessly combine local and cloud-based products and services.
Progent offers fast and affordable online access to an authorized Oracle DBA consultant or an Oracle application programmer. Progent can provide advanced database administration services for any version of Oracle including 10g and 11g and can also assist you to design, build, enhance, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also can provide support for Data Guard and Streams replication tools and ASM file/volume manager.
If you are developing Linux-based software on a network that has Microsoft Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to focus on your field of strategic know-how while avoiding the constant hassle of managing your company information system. By using smart network monitoring and by providing remote and in-person support as your company needs it, Progent offers an affordable alternative for maintaining an IT network that features high reliability, protection, and efficiency. Progent's UNIX/Linux developer support offerings feature full-service it outsourcing, virtual server infrastructure, online and on-site support and repair, proactive network monitoring, and Contact Center support.
Progent's ProSight Virtual hosting services offer small businesses a range of benefits including lower capital expenditures, reductions in operational costs, better management focus, world-class protection, enhanced fault tolerance, and business continuity.
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that provides the performance and availability needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and Microsoft and third-party applications and services. In addition, Progent can deliver fast online or on-premises technical support to assist you to fix critical issues detected by Microsoft SCOM 2012.
In conducting IT tasks for enterprise customers, Progent follows a phased methodology driven by defined milestones so as to achieve financial, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design tuning, and expert implementation. All facets are recorded to make available a comprehensive summary of IT services delivered and to assist in ongoing network maintenance.
Progent is convinced that a well designed and executed network is a crucial factor for enabling any company's growth, and we follow this belief in our own system environment. We have built a non-stop virtual office network that allows our in-house engineers and authorized contractors to offer rapid and efficient support, cooperate easily on complex jobs, and experience career and private growth from being a member of an exciting company culture of self motivation and freedom.
Progent’s wireless professionals can help small companies design, choose, pilot, configure and support secure building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of protection that matches or exceeds wired interfaces. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you identify and deploy the wireless link solutions that fit best with your business requirements.
Progent's certified Windows 2000 Server experts offer computer help and information technology consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, optimization, and support offerings include network design, installation, project management, on-site and remote technical support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent’s IT outsourcing packages provide affordable network support for mid-size businesses. Whether it includes designing system infrastructure, setting up an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or building an on-line eCommerce application, outsourcing your network engineering services can reduce expenses and minimize risks, allowing IT support expenses to grow in a more moderate and manageable manner than is possible by amassing a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to create a secure and highly available system foundation for your critical Windows-based business software such as Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server 2008.
Progent's Microsoft-certified engineers offer in-depth support in deploying, using and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a broad variety of affordable remote support services based on industry best practices to assist businesses of any size to receive all the advantages of this powerful project management solution. Consulting support available from Progent include system planning, software configuration and upgrades, strategies for safe collaboration among onsite and offsite users, network optimization, and specialized webinar training classes.
Progent is among the most expert network support firms for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies derive the full benefits of Exchange Server 2000 under common situations including upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 Server administration.
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to assess the advantages for migrating to SQL Server 2019 and can deliver rapid online or on-premises contact with consulting experts in solution design and integration, application development, SQL Server management, and cybersecurity.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
Progent’s Technical Response Center offers nationwide extended hours remote help for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide after-hours telephone help and remote secure network connection to troubleshoot and repair technical problems quickly and affordably. The breadth of IT expertise represented by Progent's staff of nationwide service professionals allows Progent to escalate even the most difficult network issues to qualified experts as needed. For urgent problems, the TRC endeavors to respond to your call for service in less than one hour.
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered support activities. Unlike many independent consultants or local service organizations who offer minimal documentation or specifics of services done, each service delivered by Progent is tracked by full documentation. Every Progent consultant has use of the service documentation transmitted by every consultant to each client. The discipline of detailing and archiving support activity allows more effective support and avoids a slew of common misfortunes such as when a support client is effectively held captive to a consultant who refuses to release the keys to the kingdom.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of upgrading to SQL Server 2017 and can help you to plan and implement an efficient migration of your databases and applications to any deployment architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or onsite support ranging from on-demand architecture review or troubleshooting to end-to-end project management and co-management to ensure your SQL Server 2017 project is successfully completed on schedule and within budget.
Progent's Microsoft and Cisco certified computer engineers can provide advanced support for a wide array of products and technologies and can provide that expertise by phone anywhere in the U.S. or onsite in select cities across the United States and anywhere in . Progent offers online help for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft and UNIX/Linux platforms. Progent also can provide access to the expertise of Cisco CCIE infrastructure specialists for the toughest connectivity issues, plus the assistance of CISM-qualified security consultants to handle high-level security planning and problem solving. Progent has provided online network support to businesses in all 50 states in the U.S.
For smaller companies, network security and compliance is excessively complex to master yet too risky to overlook. The world's largest institutions have been breached, and the leading cloud service providers have on occasion been knocked out. It looks as though there's no place to hide. Progent makes it affordable for smaller businesses to carry out vital IT security projects successfully by offering the advantage of billable time to the nearest minute without any minimum billing for online help. You have access to a seasoned information consultant to deliver just the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any level of network security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a comprehensive security plan.
If your company does not require emergency online support but expects to need technical services with your information system in the near future, you can conserve time and expenses and guarantee that the appropriate expertise will be available when you want it by getting in touch with a Progent sales specialist and signing up as a customer. For details, phone 800-993-9400 or send email to firstname.lastname@example.org.
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed services. Unlike some independent consultants or local support organizations who provide minimal documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by each consultant to every customer. The practice of detailing and organizing service records results in more efficient support and avoids a slew of typical misfortunes such as when a service customer is virtually held captive to a consultant who refuses to release vital service information.
GIAC was founded in 1999 to validate the skill of information technology security experts. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for all of the network security capabilities addressed within GIAC accreditation including evaluating network vulnerability, security incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Progent offers customers access to consultants who have been awarded some of the computer industry's most prestigious certifications. Progent thinks that clients have the right to know that their IT support professionals have formal training as well as extensive practical field experience so that Progent's clients can use Progent's service with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts confers privileges for significantly superior vendor help than is available to uncertified consultants, enabling Progent to offer customers a better level of computer service. In addition, recognized credentials such as CISM or CISSP for network security can help corporate customers to show compliance with regulatory demands by engaging the assistance of recognized IT professionals.
Progent's Microsoft-Certified SQL engineers can provide a range of support services to help small companies to plan, implement, manage, and repair MS SQL 2008 systems so that they realize the maximum business advantage from this state-of-the-art RDBM platform. Also, Progent offers help with system infrastructure, company-wide security, and application programming to optimize the strategic benefit of your IT network.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's servers in a solution that delivers the highest level of availability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting options are based on mature virtualization techniques that allow small and midsize companies with multi- platform environments to save significantly on the expense of capital equipment, system support, and network management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
The Progent Test and Training Lab located at the QTS Data Center is available for piloting mission-critical applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or validating disaster recovery strategies, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent clients who lack adequate internal resources to assemble effective pilot environments, the lab reduces capital outlay and technical risk while keeping critical network initiatives on schedule.
Remote server management cards give network administrators full control of a server without the need for a personal presence. Using these server management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to design, deploy, and manage a fault-tolerant business network that includes remote management cards and Progent can utilize these remote server management cards to provide efficient remote technical help. Progent has experience with a number of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
Progent's temporary IT staffing services allow you to respond to the need for IT professionals without incurring the expense and hassle that come with vetting and recruiting reliable technical help and without increasing your full-time workforce.
Progent's certified failover clustering consultants can assist businesses to evaluate the benefits of deploying Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery solution, assist your organization to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual machines, and help you to streamline the administration of clustered servers.
Progent's consultants can provide remote and on-premises consulting services for organizations of all sizes to assess the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with other communication systems like Cisco UC. Progent's certified information security experts can assist you create and validate a security environment for your Skype for Business deployment that is compliant with government and industry requirements.
Progent's Microsoft engineers can provide in-depth support in implementing, using and troubleshooting any edition of Microsoft Project Server and can deliver a broad variety of affordable online support services following industry best practices to assist businesses of any size to get all the advantages of this powerful platform. Support services available from Progent include solution planning, installation and migration, setting up secure collaboration among onsite and offsite users, network optimization, and customized webinar training.
Progent's support experts in Mac and Microsoft Windows technology can help you integrate Mac and Windows systems into cohesive networks with full sharing and collaboration functionality. Allowing efficient co-existence among a mix of servers and desktops powered by Apple Mac OS and Windows requires extensive knowledge of and experience with Mac and Microsoft technology. Progent's background in Microsoft and Macintosh service makes it possible to provide expert support to companies that rely on these technologies to maintain their competitive edge. Progent can also help you to interface Apple's iPhones and iPads with your Windows environment.
Progent’s certified consultants provide small and medium size businesses world-class consulting services for SMS Server 2003 and Configuration Manager 2007, Microsoft's standard tools for change and deployment automation. Configuration Manager is the new title for the update management platform previously known as SMS Server. System Center Configuration Manager offers a range of enhancements to Microsoft Systems Management Server 2003 including full automation, built-in Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progent’s certified consulting professionals can help you use SMS Server or Configuration Manager 2007 economically for automated OS and application software deployment, security patch administration, application metering, and licensing compliance. Progent's engineers can also assist your company to move smoothly from SMS Server to System Center Configuration Manager 2007.
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For Windows desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can help you to design a XenDesktop solution that maximizes the business value of your information system; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and peripherals; upgrade your existing virtual desktop software to current releases of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also train your IT staff to follow best practices to manage XenDesktop efficiently.