Additional Topics of Interest

MOM Example Application
24-Hour MOM 2005 Case Studies

Before Progentís Microsoft Operations Manager solution, system issues were approached reactively, after users were impacted by them. With the benefit of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to address network troubles before they becomes critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before customers know that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class reliability, security and productivity.

Cisco CUBE and SIP Remote Consulting
Support Services Cisco SIP Infrastructure Solutions

Progent's Cisco CCIE-certified SIP integration experts can assist your business to plan, deploy, maintain, debug and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-based SIP trunks and offer affordable online or onsite support to help companies to move smoothly to an advanced unified communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.

Microsoft, Cisco and Security Certified Experts North Carolina Computer Support Consultants
West Virginia Network Documentation

Progentís Technical Response Center (TRC) provides nationwide extended hours remote help for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide after-hours phone help and remote direct network access to isolate and resolve technical problems rapidly and affordably. The breadth of technical experience available from Progent's team of country-wide support professionals makes it possible to escalate even the toughest network issues to appropriate experts as required. For urgent issues, the Technical Response Center tries to respond to your call for support in less than one hour.

Microsoft Windows 10 SCCM Consultants
MCSE Expert Certified Windows 10 Cortana Computer Consulting

Progent's Windows consulting experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and on-premises evaluation and migration support for Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter access, data and identity security, automated provisioning and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management staff and users, and post-migration Call Center support services.

Professionals Microsoft Exchange Server Upgrade
Microsoft Certified Expert Exchange Upgrade Services

Progent's Microsoft and Cisco-certified consulting experts can assist your organization to assess the benefits of Exchange 2010 for your business and can assist your IT staff to design and carry out a smooth migration to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide quick ROI by increasing your workers' efficiency, lowering the cost of hardware and service, simplifying administration, and consolidating your vital communications platforms.

Microsoft Expert Technology Consulting Windows Server 2008 Active Directory
Windows Server 2008 BranchCache Consultants

Windows Server 2008 represents an important advance in making information systems more protected and fault tolerant, easier to virtualize and manage, higher performing, and able to provide a better environment for web publishing. Progent can assist your company get the most from the enhancements built into Windows Server 2008 by providing certified consulting, tech support, training, temporary staffing, monitoring, and security services.

24-7 SCOM Resource Pools Remote Support
Integration System Center Management Packs

Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and fixing Microsoft SCOM solutions and offer organizations of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to fix serious issues uncovered by SCOM 2012.

Microsoft Windows Server 2003 Cluster Remote Consulting
Windows 2008 Failover Cluster Integration

Progentís Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience helping small and mid-size organizations to reduce network downtime by offering cost-effective remote consulting services for disaster recovery/business continuity planning, fault-tolerant network design, backup/restore systems, and transparent system maintenance. Progentís business continuity experts can help your company to plan and validate a sensible business continuity strategy that aligns with your business needs and budget. Progentís disaster recovery engineers can assist you to architect, implement, and support resilient technologies including non-stop Internet connectivity, virtualized servers, fail-over clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.

Microsoft GP/Great Plains Consulting
Microsoft Dynamics GP Computer Consultant

Key characteristics of Dynamics GP software include a modular design that allows you to buy just the components you require, a standards-based foundation built on Microsoft technologies to protect your investment and provide a highly integrated environment, advanced reporting services that permit you to monitor all operations, income and spending and sales patterns, integration with Microsoft Office to speed access to business information, the capability to integrate data from virtually any db software or workstation software into Microsoft Dynamics GP, plus an open design that makes it possible to develop specialized programs. Progent can show you how to configure and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer expert GP/Great Plains support professionals to help you convert the powerful features of Dynamics GP accounting into a productive business management solution.

Project Planning Integration
Remote Branch Office Information Technology Outsource

For enterprises with branches in California or any region covered by Progent's consultants, Progent's Microsoft-Certified IT consulting experts and certified Cisco network consultants can provide a variety of IT support services including project management, SOX compliance, site relocations, enterprise security, system architecture, on-site or phone-based emergency support, and troubleshooting for co-location hosting environments. A Progent network consultant can show you how to plan a multi-site network that makes efficient use of colocation services and Internet hosting sites. Progentís Microsoft Premier engineers can help large enterprises design, integrate and maintain massive rollouts of updated releases of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional experts can help you deploy Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and remote networking.

Microsoft Exchange 2016 Migration Planning Consulting Services
Microsoft Exchange 2016 Migration Planning Remote Support Services

Progent can help your business in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, databases and log files; setting up HLB for high-availability CAS services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

On-site Support Windows Server 2019 Hybrid Integration
Windows Server 2019 Kubernetes Containers Onsite Technical Support

Progent's certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.