Consulting Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile smartphones were once one of the most successful products for achieving location-independent access to messaging, calendars, web-based applications, and other vital business data. Progent can provide Winston-Salem, North Carolina businesses support from BlackBerry-certified professionals who can help companies to manage existing BlackBerry environments or transition smoothly to a modern mobile solution.

As the sophistication of small business networks has increased, and as the need for world-class security, dependability, and disaster recovery has become the standard for organizations of all sizes, successful deployment and maintenance of RIM BlackBerry technology has become more difficult. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses frequently resort to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-qualified consultants who can help small organizations to design, manage, and repair BlackBerry-based solutions affordably and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, coupled with Progent's proven online service delivery model, gives small businesses a budget-friendly solution for integrating BlackBerry products productively into their information network.

Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined administration tools so you can monitor and control BlackBerry smartphones throughout your company, define security policies that are right for your company, develop custom mobile software, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and thoroughly.

Integration Support for BlackBerry BES Server
BlackBerry Enterprise Server simplifies management and support of BlackBerry devices, providing a single solution for controlling key tasks such as smartphone deployment, updates, and retirement while also providing a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Exchange Server, Novell GroupWise, or Domino email servers and BlackBerry handsets and supports remote synchronization.

BlackBerry Enterprise Server Integration Help

BlackBerry Enterprise Server features a variety of security capabilities beginning with automatic encryption of information sent between a BlackBerry wireless handset and BES Server based on AES or Triple DES. BlackBerry Enterprise Server also allows great flexibility in selecting levels of security to meet the special requirements of your mobile network. Progent's BlackBerry authorized engineers can assist your company to choose powerful security features and enable them wirelessly. Examples of these wirelessly selectable security features include:

  • Disable a BlackBerry device
  • Wipe information from a missing BlackBerry device
  • Lock out Bluetooth
  • Activate internal defenses against malicious attacks

BlackBerry BES Server also provides versatility in determining mechanisms to keep mobile users from loading or executing unsafe or prohibited programs. Progent can help you to select blocking techniques like:

  • Specify exactly which programs are permitted on the device
  • Prevent third-party software from allocating non-volatile memory on the BlackBerry smartphone
  • Determine which resources third-party programs can use on the device
  • Limit the kinds of connections third-party software running on the BlackBerry smartphone can initialize
  • Block all third-party programs from being installed or executed on the BlackBerry smartphone

Progent's Online BlackBerry-Qualified Consulting Services is Fast and Economical
For companies in Winston-Salem, North Carolina who need fast and affordable help from a certified RIM BlackBerry support professional, Progent offers effective online assistance from a seasoned support team who have delivered network solutions to companies in every state in the U.S. (Refer to Progent's client testimonials.)

Remote consulting services avoids travel costs and allows consultants to solve technical issues rapidly, so you minimize wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and offer professional support in fields including troubleshooting synchronization issues, setting up BlackBerry Enterprise Server, and creating a protected, fault-tolerant system infrastructure for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can help you to carry out common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, modifying user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's seasoned service professionals can in addition help your company to resolve a broad array of problems concerning synchronization, device detection, messaging reconciliation, web browsing, mobile connectivity, Instant Messaging, PC application installation, and Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small company IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support expenses low and, by resolving problems quickly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs analysis, system design, installation strategy and execution, performance tuning, design of a high-availability environment, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to create a wireless solution that meets your information technology budget and supports your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration approach and hardware products match your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about options for software editions, processors and mass storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry consultant can help you to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform company-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Consultant
To ask Progent about engineering support for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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