Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most popular solutions for achieving anytime-anywhere access to messaging, scheduling, web applications, and other critical business data. Progent offers Winston-Salem, North Carolina businesses the services of BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry deployments or migrate smoothly to a modern mobile platform.
As the complexity of small business IT technology has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for companies of any size, successful deployment and support of RIM BlackBerry technology has become increasingly difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small organizations frequently resort to outside consulting firms who specialize in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the requirement for an in-house BlackBerry solutions specialist and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's proven remote service delivery model, provides small businesses an affordable alternative for incorporating BlackBerry products productively into their IT network.
Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can track and control BlackBerry devices throughout your business, define security policies that are right for your business, customize mobile applications, and make sure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and safely.
North Carolina Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
Progent locations in North Carolina
BlackBerry BES Server Consulting Services
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure source for integrating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry users to connect to Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for collaborative programs like schedules, contact lists, tasks, instant messaging, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange, mobile workers carrying BlackBerry smartphones can have effortless connectivity with Exchange email and to instant messaging-aware applications via Microsoft Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can assist you to design, install, and support BlackBerry BES Server so that you optimize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the expense of maintaining mobile workers.
Expert RIM BlackBerry Technical Support Offered Remotely from Progent
Progent's certified BlackBerry support specialists are available by phone to provide prompt assistance to companies in the Winston-Salem area or anywhere in the state of North Carolina. Progent's experienced remote technical support team has helped businesses solve computer problems and reduce support expenses in each state in the United States and established a substantial base of satisfied customers. (Refer to Progent's client testimonials.)
Progent offers online consulting support for a wide selection of technologies related to BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening mobile security. Important BlackBerry credentials earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic technical functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned service professionals can also help you to troubleshoot a broad range of issues associated with synchronization, device recognition, email reconciliation, web access, mobile connections, IM, PC application configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote help for small business IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support expenses at a minimum and, by handling issues quickly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can help you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including resolving enterprise activation issues, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified engineers can also assist you to operate management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry BES environment and assist you to select and install sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange Server.
Contact Progent to Get Assistance from a RIM BlackBerry-Certified Professional
If you wish to ask Progent about technical expertise for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.