Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining anytime-anywhere access to email, calendars, web programs, and other vital business data. Progent can provide Winston-Salem, North Carolina businesses support from BlackBerry-certified professionals who can help businesses to maintain existing BlackBerry environments or migrate smoothly to a more popular mobile platform.
As the sophistication of small business networks has expanded, and as the demand for world-class security, dependability, and disaster recovery has grown to be the standard for companies of all sizes, effective deployment and support of BlackBerry technology has become more challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small businesses frequently resort to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can help small organizations to design, manage, and repair BlackBerry-based environments economically and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, combined with Progent's efficient online support model, gives small companies a budget-friendly solution for integrating BlackBerry products productively into their IT network.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined management utilities to help you monitor and control BlackBerry smartphones across your business, define security policies that make sense for your company, develop custom wireless applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and thoroughly.
BlackBerry Enterprise Server Integration Help
The BlackBerry Enterprise Server offers companies a single and secure source for integrating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for applications such a calendars, contact lists, tasks, instant messaging, and custom business programs. Due to BlackBerry Enterprise Server support for Exchange, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange messages and to IM-capable software via Microsoft Live Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can assist you to design, configure, and troubleshoot BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.
Progent's Remote BlackBerry-certified Technical Support is Fast and Economical
For companies in Winston-Salem, North Carolina who need fast and affordable access to an authorized RIM BlackBerry support professional, Progent provides efficient remote help from a veteran network support staff who have delivered network solutions to organizations in every state in the country. (See Progent's customer testimonials.)
Remote support avoids travel costs and allows consultants to solve problems quickly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry technologies and offer professional support in fields such as troubleshooting synchronization problems, configuring BlackBerry BES Server, and designing a protected, high-availability network architecture for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, changing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified experts can in addition assist your business to resolve a wide range of problems concerning synchronization, handset recognition, email consistency, web browsing, wireless connections, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide online help for small business IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry support expenses low and, by handling problems promptly, optimizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Exchange Server and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and support storage groups, apply permissions, set up the MDS and IM, implement push and pull access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network requirements assessment, system architecture, installation strategy and execution, performance optimization, configuration of a high-availability environment, data backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to design a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to determine which administration model and hardware products meet your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices about options for software versions, processors and storage, network design, and application set up.
To maximize network security, Progent's BlackBerry-certified expert can assist your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security engineers to perform network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.
Contact Progent for Assistance from a BlackBerry-Qualified Professional
In order to contact Progent about technical help for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.