Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most popular products for achieving location-independent access to messaging, calendars, web-based programs, and other vital business data. Progent can provide Winston-Salem, North Carolina businesses the services of BlackBerry-premier professionals who can assist businesses to manage existing BlackBerry deployments or migrate smoothly to a modern smartphone platform.
As the sophistication of small company networks has increased, and as the demand for world-class security, reliability, and recoverability has become the standard for companies regardless of size, effective integration and support of BlackBerry solutions has become more challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small businesses frequently resort to outside support professionals who specialize in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to plan, administer, and repair BlackBerry environments affordably and efficiently, eliminating the need for an internal BlackBerry solutions expert and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, gives small businesses an economical solution for incorporating BlackBerry products seamlessly into their IT network.
Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you monitor and support BlackBerry smartphones across your business, define security policies that are right for your company, customize wireless software, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and safely.
BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry BES Server gives businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry clients to access Microsoft Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for applications such a schedules, address books, to-do lists, notes, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, users carrying BlackBerry smartphones have effortless access to Exchange messages as well as to instant messaging-capable applications through Microsoft Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified consultants can assist you to plan, install, and troubleshoot BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and lower the expense of maintaining a mobile workforce.
How Progent Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to architecting mobile workforce solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, editing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's certified service professionals can also assist you to resolve a broad array of problems associated with synchronization, handset detection, messaging consistency, web browsing, wireless connectivity, IM, workstation software configuration, and Desktop Redirector.
As a top innovator in delivering countrywide online technical assistance for small company IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support costs low and, by solving issues promptly, improves the productivity of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry consultant has expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, install the MDS and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, repair, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs assessment, solution architecture, installation planning and implementation, performance tuning, design of a fault-tolerant environment, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to design a wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help you to decide which administration approach and equipment meet your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about alternatives for software versions, processors and mass storage, network architecture, and application set up.
To optimize system security, Progent's BlackBerry-certified consultant can assist you to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to perform company-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.
Call or Email Progent for Assistance from a BlackBerry-Certified Expert
To get in touch with Progent about engineering assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.