Wireless Consulting Services
Online and On-Premises Consulting for Business Networks
Cisco Wireless IP Phone Integration Consulting
Integration Solutions for Cisco Wireless IP Phones
Cisco wireless IP phones are industrial-grade Wi-Fi handsets designed for professionals who are mobile within office, campus, warehouse, hospitality, health-care, retail or other environments where IT management requires more control, security and ruggedness than can be easily achieved in BYOD-style communications. The current generation of Cisco wireless IP phones are hardened devices with enhanced security and simplified manageability through tight integration with Cisco Unified Communications Manager. Built-in Bluetooth radios allow users to add Cisco or third-party wireless headsets for hands-free operation to maximize productivity. Support for the 802.11ac Wi-Fi standard improves consistency, range, density, and roaming capabilities.
Critical factors for a successful deployment of Cisco mobile wireless IP phones include a well-engineered network infrastructure with proper placement and configuration of wireless access points (APs) plus careful integration with Cisco Unified Communications Manager (CUCM) or Unified Communications Manager Express (CUCME) for call control. Progent's Cisco-certified CCIE network engineers and Wi-Fi integration consultants can help you successfully design, implement, manage and troubleshoot Cisco wireless IP phone solutions by providing services that include wireless site surveys to analyze usable RF spectrum, determine which types of Cisco access points should be used and where they should be placed. An important deliverable of Progent's wireless site surveys is the production of heatmaps showing your site's coverage plan.
Progent can also help you utilize Session Initiation Protocol (SIP) for call control with Cisco CUCM and Cisco Unified CME management tools. (See SIP and CUBE infrastructure solutions: SIP trunks and Cisco CUBE integration expertise.) Progent's Aironet wireless access point consultants and Meraki access point experts can help you deploy and manage APs that support your wireless IP phones. In addition, Progent's Cisco wireless infrastructure consultants can help you configure Cisco access points and wireless LAN controllers to implement advanced Quality of Service (QoS) features such as Call Admission Control (CAC) to optimize your wireless IP phone ecosystem.
Cisco's 8821 and 8821-EX Wireless VoIP IP Phones
Cisco's 8821 and 8821-EX Wireless IP Phones provide mobile on-premises workers the benefits of voice over wireless LAN (VoWLAN) communications in environments that support 802.11a/b/g/n/ac Wi-Fi. The 8821 Wireless IP Phone features a 2.4 inch color display, a durable case rated Mil-SPEC 810G for shock resistance and IP67 for dust and splash resistance, long-life batteries, a built-in full-duplex speakerphone, and an integrated Bluetooth 4.0 radio for wireless headsets.
Other features include enhanced encryption support for SHA-1 and SHA-2 signatures, fast and secure roaming (FSR) using 802.11r (Fast Transition) and Cisco Centralized Key Management, automatic certificate renewal on the device with SCEP support, and support for XML-based applications such as push to talk. A USB-to-Ethernet adapter allows you to download WLAN profiles for fast and accurate configuration. The 8821 works with a broad selection of Cisco Aironet and Cisco Meraki indoor and outdoor access points, and SIP call control is supported with Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
The 8821-EX Wireless IP Phone adds ATEX Class 1, Zone 2 and CSA Division 1, Class 22 compliance. This helps prevent sparking during temporary exposure within potentially combustible environments. The 8821-EX also features a case made of industry-standard yellow plastics, which makes it easy to locate the 8821-EX in an emergency.
Cisco's Legacy Wireless IP Phones
Several generations of Cisco wireless IP phones have reached end-of-sales status and may no longer be supported by Cisco. These legacy devices have been superseded by handsets with enhanced features such as bigger screens, improved resistance to shock and harsh environments, advanced Bluetooth radios, stronger encryption, faster roaming, compatibility with a broader selection of Cisco access points, and support for 802.11ac Wi-Fi. Progent offers management and troubleshooting support for legacy Cisco wireless IP phones and can also help you upgrade to current devices, which typically requires modernizing your WLAN ecosystem.
Legacy Cisco wireless IP phones supported by Progent include the Cisco Unified Wireless IP Phone 7925G and the Cisco Unified Wireless IP Phone 7925G-EX. Both these devices offer a more rugged design than earlier models and support Bluetooth 2.0 including Extended Data Rate. The 7925-EX includes ATEX Class 1, Zone 2 and IP64 compliance and is enclosed in a yellow case for easy recognition in the event of an emergency. Progent can also help you maintain or upgrade legacy 7921G model wireless IP phones, for which Cisco has announced end of support.
How Progent Can Help You Build Cisco Wireless IP Phone SolutionsSuccessful integration of Cisco's wireless IP phones can involve the configuration and fine tuning of many components of your Wi-Fi infrastructure including access points, routers and switches, wireless LAN controllers, and call management software. Updating your wireless VoIP phones often requires firmware updates to Cisco network appliances and software updates to Cisco management tools. Progent's Cisco-certified consultants can provide online and onsite expertise to help your IT team create and manage a Cisco wireless IP phone solution by delivering integration services that range from troubleshooting the configuration of a single IP phone or access point to providing project management outsourcing for updating the Wi-Fi infrastructure of an entire campus.
Progent's certified data security consultants can help you define and configure security policies for your wireless IP phones, access points and other Wi-Fi infrastructure so that your wireless ecosystems complies with your corporate standards, industry requirements, and government regulations.
Typical online consulting services provided by Progent to support Cisco IP phone deployments include:
- Perform wireless site surveys and identify RF problems and coverage issues
- Plan Aironet and Meraki access point selection, placement and configuration plan
- Configure and test Cisco wireless IP phones, routers, switches, APs, and wireless LAN controllers
- Configure encryption and authentication and resolve security issues
- Set up centralized management and automatic provisioning for wireless IP devices
- Review and update Cisco Unified Communications Manager (CUCM) for wireless IP phones support
- Resolve SSID and registration issues
- Fix mask issues for Cisco Unity Connection
- Update DHCP settings
- Tune QoS configuration including queuing and call control for wireless voice traffic
- Configure secure seamless roaming including interband roaming
- Troubleshoot connectivity problems with Bluetooth headsets
- Identify and resolve multipath problems
- Resolve coexistence issues with different versions of 802.11x protocols
- Introduction to Cisco Consulting Services
- Fast and Affordable Online Support from a Cisco CCIE Network Engineer
- Cisco Firepower NGFW Series Firewalls: Configuration and Troubleshooting Services
- ASA 5500-X Series Firewall with Cisco Firepower Services: Integration and Management Support
- Cisco ASA 5500 Firewalls Upgrade. Migration Services
- Cisco PIX Series Firewall Upgrade. Migration Assistance
- Cisco Routers Engineering Services
- Cisco Wireless Engineering Help
- Aironet Access Points Design Help
- Cisco Small Business 100, 300 and 500 WiFi APs Engineering Help
- Catalyst Wi-Fi 6/6E Access Points Solution Design, Configuration and Debugging Services
- Cisco WiFi Controllers Experts
- Cisco Meraki Wireless APs Design Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Consulting Services and Wireless IP Phone Configuration
- Cisco Jabber Migration and Support Services
- Cisco Catalyst Switches Consulting and Support Expertise
- Cisco Nexus Switches Support and Troubleshooting Services
- Meraki MS Switches Support and Troubleshooting Services
- Cisco VPN Setup and Troubleshooting Expertise
- SIP and CUBE Infrastructure Solutions: SIP Trunking and CUBE Integration Consulting
- Cisco Duo MFA Two-factor Authentication (2FA) Services for Telecommuters
- Design Solutions for Cisco-based Data Centers
- Infrastructure Optimization Expertise for ISPs
- Unified Cloud-based and Hybrid Management Strategies for Cisco-powered Infrastructure
- NetApp and Cisco FlexPod Cloud Architecture Consulting Services
To find out more about Progent's consulting services for Cisco wireless VoIP phones, call
An index of content::
Remote Support Fault Tolerant Network Connection
Biggest Redundant Network Consultant
Progent's non-stop inter-site connectivity and 24x7 system infrastructure professionals can help small businesses achieve fault tolerant Interoffice connectivity through fully redundant system architectures featuring automatic failover. Progent's CCIE engineers can plan and implement high-availability Inter-office connections based on non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over can provide affordable 24x7 interoffice networking.
Microsoft Certified Windows Server 2012R2 Hyper-V Configuration
Microsoft Certified Windows 2012 R2 Online Troubleshooting
Progent's certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your company, develop test systems and rollout plans, optimize your network for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support, staff, create a corporate-wide security plan, automate network administration, help with application development, and build and test a DR/BC plan.
24-Hour Consultants Microsoft 365 Hybrid Solutions
Microsoft 365 Excel Integration Engineer
Microsoft 365, formerly called Office 365, is Microsoft's extensive family of client productivity apps and cloud services available on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are offered in an array of product bundles targeted at markets ranging from students and home offices to enterprises. Progent can provide quick and easy remote access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help your business to evaluate the many subscription options offered with Microsoft 365 and configure your information network with Microsoft 365 in a way that delivers top business value. Progent supports multi-platform networks that include Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that seamlessly combine on-premises and cloud resources.
Immediate Windows 2000 Server Help and Support
Windows Server 2000 Migration Consulting
Progent's certified Windows 2000 consulting staff can show you how to enhance the capability of your current Windows 2000 Servers and can streamline system administration, offer tech support and repair, and strengthen security. Progent can also show you how to create, rationalize, and implement a plan to upgrade from Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in setting up pilot installations to eliminate the technical risk involved with migrating to Windows 2003 Server by identifying potential hardware and application compatibility problems.
Small Business Computer Consulting Services Windows 11 Compatibility Testing
Microsoft Experts Windows 11 Snap Assist Engineer
Progent's Microsoft-certified Windows 11 consultants offer an array of services for Windows 11 such as Microsoft 365 solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined provisioning, and Call Center support.
SQL Server 2017 Security and Compliance Network Consultants
SQL Server 2017 Disaster Recovery IT Consulting
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to plan and carry out a smooth migration of your databases and applications to any network model including local, cloud-hosted, or hybrid. Progent's consultants can provide online or on-premises support ranging from on-demand architecture review or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is carried out on schedule and within budget.
System Center 2016 Data Protection Manager IT Services
Microsoft Experts Online Consulting System Center 2016 Cloud Integration
Progent has over 20 years of experience configuring, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can assist you to design, install, manage, and fix your System Center 2012 R2 solution to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent's consultants can help you to migrate to the latest version of System Center from an older one or from another datacenter management solution to provide the advantages of enterprise-class provisioning, management automation, security, plus infrastructure and application performance monitoring.
Teams Consultant
Microsoft Teams and Android Engineer
Progent can help you to plan a migration to Teams from Skype for Business or Lync Server and install, manage, and debug a cloud-based or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Midsize Business Designer
Consulting Companies Midsized Company
Progent provides network support for mid-size companies who have 100 to 250 network clients. The mid-size company or work group has typically been an underserved segment of the market for IT consulting expertise. The overhead and service access models of large third-party support organizations make them excessively expensive for the typical mid-size company or small medium business (SMB), which commonly relies on a minimal information technology budget with which to maintain an information network whose complexity and sophistication are frequently similar to the information systems of much larger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network infrastructure and 24x7 server monitoring, significantly reduces the network maintenance costs of an SMB while offering the small organization with enterprise-level service from professional, world-class experts with background in a broad array of midsized business network solutions. If your mid-sized company or small business is searching for levels of IT support needed by a medium size organization without budgeting enterprise costs, you need Progent.
Remote Troubleshooting WLAN Site Survey
Wi-Fi Site Survey Computer Consulting
Progent's wireless site survey services help you to plan, install and debug a Wi-Fi LAN customized for your facilities, providing you a WLAN that delivers the coverage, performance, density, QoS, data protection, and hand-off capability your company requires. Wi-Fi survey services from Progent include online predictive analysis for planning a wireless network and on-premises survey services for confirming, optimizing, and debugging an operational wireless network.
WatchGuard Firebox T25 Firewall Cybersecurity Companies
WatchGuard Firebox T-Series Firewall Security Audit Services
Progent provides consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
Windows Server 2008 Security Remote Troubleshooting
Windows Server 2008 R2 Remote Consulting
Microsoft Windows Server 2008 R2 features outstanding levels of speed, security, availability, expandability, and versatility that accelerate productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can deliver affordable remote consulting, troubleshooting, and training services to help you to design, execute, and maintain Windows Server 2008 R2 to add substantial business value to your information system.
Microsoft Expert .NET MAUI Contract Programmer
Programmer .NET Application
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or enhance .NET apps quickly and at low cost.
Windows 10 Consult
Microsoft Certified Partner Windows 10 Compatibility Testing Information Technology Consulting Companies
Progent's Microsoft-certified consultants can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises evaluation and migration support for Windows 10 available from Progent's experts include Return on Investment estimates, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile management, teleworker access, security and compliance, streamlined provisioning and management, network infrastructure design, Wi-Fi support, business continuity planning, webinar training for network management staff and end users, and post-migration Call Center support services.
Select Topic: