Wireless Consulting Support

Progent's Wi-Fi site survey services can help you to plan, deploy, optimize, and debug a Wi-Fi LAN of any size and for any venue, offering your business a wireless solution that delivers the reception, throughput, density, Quality of Service (QoS), data protection, and hand-off capability your company requires. Wi-Fi site survey services offered by Progent include offsite predictive modeling for designing a Wi-Fi LAN and on-premises survey services for confirming, tuning, and troubleshooting your current Wi-Fi network.

Progent's Wi-Fi professionals are certified in the use of Ekahau's RF simulation applications for planning your Wi-Fi environment and Ekahau's signal capture hardware for capturing Wi-Fi packets at your site to measure throughput and detect problems. Progent's Wi-Fi professionals have experience integrating all major Wi-Fi access point products and wireless controllers including legacy products and newer Wi-Fi 6 devices.

Progent's Predictive Wi-Fi Planning Services
Progent's predictive wireless design services can be carried out remotely and make use of cutting-edge RF simulation and analysis tools to plan an efficient wireless network. With predictive design, you send Progent's wireless professionals your floor plans and describe your physical environment including walls, doors, cable access, elevator shafts, and building materials. You also define your coverage, capacity, and performance requirements as well as your constraints. Also, you project the kinds of endpoint devices your clients will operate, the applications they will use, and the maximum traffic volume they will generate. Progent will use your input to create a mathematical model of your facility and develop a plan that details the most appropriate vendors for your APs, the recommended number of APs, their optimal location and antenna type, their proper configuration and power settings and their predicted throughput.

Progent's On-premises Wi-Fi Site Survey
Progent's onsite wireless survey uses Ekahau's specialized Wi-Fi signal measurement instrument and associated software to allow you to validate, tune, and debug your current Wi-Fi infrastructure. These services are typically undertaken shortly after a recent installation or used as a tool to expand, optimize, or debug a mature Wi-Fi network. Available throughout the U.S., Progent's onsite Wi-Fi site survey services include walkthrough measuring for radio frequency coverage and interference, detection of access point overpopulation, RF propagation mapping, security assessment, and identification of the best placement for customer-requested Wi-Fi APs.

Progent can deliver remote and onsite expertise for a wide range of wireless access points and offer support that include Aironet Wi-Fi AP integration, Meraki Wi-Fi AP management, Cisco Small Business 100/300/500 wireless access point configuration, Catalyst wireless access point solution design, Ubiquiti UniFi WiFi AP configuration, and Apple AirPort Wi-Fi AP installation. Progent's onsite survey features consultation with your network management staff to define performance parameters for the Wi-Fi network. Progent's RCCD and Ekahau certified Wi-Fi site survey professionals can propose affordable Wi-Fi LAN enhancements that incorporate the latest wireless technology and deliver top business value.

Progent offers help for creating a modern BYOD wireless environment by providing services such as iPhone and iPad integration, and Android phone and tablet consulting. iPhones and iPads, Androids, Windows Phones, and other handheld devices can pose user density issues and can also cause transmission power imbalances that call for careful configuration of access points. Progent's Wi-Fi site survey services provide the information you need to address these issues and design an affordable and productive BYOD network.

Deliverables for Progent's predictive and on-premises Wi-Fi site surveys can include:

• Radio Spectrum Analysis including detection of RF issues related to your facility's arrangement, physical structure, and other possible sources of RF interference so you can anticipate and resolve issues during the Wi-Fi network planning process.
• RF Coverage Maps in the form of color RF contour images (heat maps) for the spots that need coverage to help you to select the most efficient quantity and position of Wi-Fi APs and identify likely RF spillover areas and coverage gaps
• Capacity Plan for defining and providing the bandwidth needed to accommodate all apps and clients
• Cable Paths depicted as red line diagrams you can supply to cabling installers
• Device Installation guidance on where and how to deploy wireless devices plus identification of additional hardware that may be needed (NEMA enclosures, radio antennas, etc.)
• Infrastructure Requirements to specify all facility and networking resources necessary to service the wireless environment like available switch ports, POE, electrical power, and rack space

Advanced Network Infrastructure Expertise
Progent has one of the largest teams of certified Cisco CCIE network engineers of any independent IT support firm in the country and can assist you to integrate your WLAN seamlessly into your corporate network. Progent can assist you to deploy and maintain Cisco ISR routers, switches, and security devices as well as Cisco Mobility products including wireless access points and wireless LAN controllers. Progent also offers advanced consulting for networking products from Juniper, Apple, WatchGuard, and other leading vendors. To find out more about Progent's remote and on-premises consulting services for Cisco wireless technology, refer to consulting and debugging services for Cisco wireless technology.

To assist you with company-wide security and compliance issues, Progent offers the services of network security experts who have been awarded advanced certifications from CISM, CISSP-ISSAP, CRISC and other major security organizations. Progent's security and compliance specialists can provide a wide range of online and onsite services such as security assessments, penetration testing, disaster recovery planning, and endpoint remote security monitoring and ransomware protection with SentinelOne technology.

Contact Progent for Wi-Fi Site Survey Expertise
To learn more about Progent's consulting services for online Wi-Fi predictive design and on-premises Wi-Fi site surveys, call 1-800-993-9400 or visit Contact Progent.