Progent provides support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and manage a WatchGuard Firewall product that aligns with your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
Progent offers small businesses two ultra-affordable security evaluation scanning packages that provide, at a preset price, remotely managed scans of your network security profile which are evaluated by professional security engineers who interpret the results of the scan, present unbiased evaluations of your current security vulnerability, and make suggestions for enhancements. Progent offers two non-overlapping security evaluation packages for external and internal security scanning that are priced to fit the budgets of small companies while offering enterprise-class evaluations of your IT network's vulnerability to attack.
Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the value of Microsoft Exchange 2010 for your company and can help you to design and implement a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2007 Server that will provide quick ROI by improving your workers' efficiency, lowering the expense of hardware and support, simplifying administration, and consolidating your key communications platforms.
Progent's CISSP-certified network security consultants can assist organizations of any size with any aspect of information system security. Progent can implement cost-effective cybersecurity solutions that guard a small office against modern threats or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that support local, online, and mobile users accessing network resources spread across multiple physical sites and various clouds.
Progent's UNIX platform consulting services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the net administrative expense of managing and configuring software by making it easier to copy system images, manage mobile computers, and operate management utilities. In addition to alerting you about ways to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT projects involving processes that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can help you develop sensible processes and policies to manage handheld computers and intelligent mobile phones so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security strategy that includes policies, processes and technologies to keep your IT network safe.
Progent offers cost-effective online access to an Oracle-certified MySQL RDBMS DBA or application programmer and can assist organizations of any size to integrate and support MySQL within a reliable IT environment that provides advanced performance, scalability, and security. Progent also has experience helping companies port databases from Oracle to MySQL.
Progent’s high availability inter-site connectivity and fault tolerant system connection professionals can help small organizations achieve zero-downtime Interoffice connectivity by means of redundant system architectures featuring transparent failover. Progent’s CCIE engineers can plan and implement high-availability Inter-office networks supported by non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over offers economical non-stop interoffice networking.
Progent's Microsoft-certified consultants offer advanced expertise in deploying, operating and troubleshooting all versions of Microsoft Project, Project Server, and Project Online and can deliver a broad range of affordable online consulting services based on proven best practices to help organizations of all sizes to get all the advantages of this powerful project management solution. Services available from Progent include solution design, installation and upgrades, setting up secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized webinar training.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their market, reduce their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
If your business operates a Solaris environment or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-premier consultants can help your whole enterprise in a wide range of security topics including security management practices, security architecture and strategies, access control systems and techniques, applications development security, operations security, hardware security, communications, infrastructure and Internet security, and disaster recovery preparedness. CISM and ISSAP stipulate the core competencies and worldwide standards of knowledge that network security professionals are required to master. These accreditations offer IT management the confidence that those who have achieved their CISM or CISSP qualification have demonstrated the experience and knowledge to offer effective security support and engineering services.
Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to develop a unique capability for serving branch offices that require IT service with the flexibility common to with small organizations but which offers professional client interaction, thorough documentation, and adherence to corporate IT protocols. If your corporation has a remote office located anywhere in or any area served by Progent's engineers, Progent can provide a broad array of in-person and remote network support services and system design expertise.
Progent's Microsoft-certified Windows 11 consultants offer a range of services for Windows 11 including cloud and hybrid integration, mobile device management and synchronization, at-home workforce access, security and compliance, automated provisioning, and Help Desk Call Center support.
Progent's ProSight Email Guard uses the technology of leading data security companies to provide centralized control and world-class security for all your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Progent offers the support of an accredited engineer with an extensive background deploying products from the leading video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can help you to plan, configure, upgrade, or troubleshoot a video conferencing solution that preserves your investment and optimizes the strategic value of your IT system. Progent can also provide the services of infrastructure consultants who can help businesses of all sizes to build and maintain a network that delivers the performance, dependability, protection, and expandability required to support your video conferencing/telepresence environment.
Progent’s fault tolerant network experts offer reliability consulting, disaster recovery services, network load balancing, 24x7 interoffice connectivity, high-availability Internet interface design, high-availability data center support, and other high-availability operations services to show your company design a 24x7 network for line-of-business applications. Progent possesses the experience to develop economical, fault-tolerant networks by deploying the evolving suite of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco authorized consultants can help you build a high-availability mutli-site network with a fully redundant Internet connection and intelligent network load balancing.
Exchange 2013 includes major improvements to the functionality of Exchange 2010 and delivers important new features as well as a redesigned architecture. These improvements affect key areas such as manageability, high availability (HA), security and compliance, operational costs, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management for Microsoft Exchange Server 2013.
Progent offers one-on-one training designed for individuals who want to broaden their knowledge of the macOS and OS X operating system, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for Mac applications.
VMware's NSX virtual network platform enables you to create entire networks in software. NSX permits virtual networks to be deployed instantly and managed with a high degree of automation regardless of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, updates and fixes and can produce audit reports to confirm full service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware SRM can rapidly recover the entire logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist you to plan, configure, test and administer a DR solution based on VMware SRM and VMware NSX.
Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map out, track, optimize and debug their connectivity appliances like routers, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that network maps are kept updated, captures and displays the configuration information of almost all devices on your network, tracks performance, and sends alerts when potential issues are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating appliances that need critical updates, or identifying the cause of performance issues.
Progent is one of the most expert network consulting firms for integrating e-mail solutions powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive all the advantages of Exchange Server 2000 for common situations including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all billed support activities. Unlike some independent consultants or small support organizations who provide scant documentation or details of services performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support documentation transmitted by each staff member to each customer. The practice of detailing and archiving support records results in more efficient service and eliminates a variety of common problems such as when a service customer is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent offers three basic kinds of Contact Center services : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft experts offers your clients instant access to a reliable technical resource with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft products. Progent's focus is on earning the support Helpdesk a positive reputation as a key contributor to business productivity. Progent's target is to fix rather than simply report problems.
The QTS Colocation Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation site or if you are considering moving your main or offsite backup system to Herakles/QTS, Progent offers a range of cost-effective services that include colocation relocation, equipment deployment and updates, infrastructure optimization, project management, virtual server expertise, offsite monitoring, automated system management, software development, business continuity solutions, security evaluation, and the use of Progent's Test Lab.
Progent offers economical remote access to consultants with expertise in a broad range of utilities and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and workstations plus laptops and handhelds. Progent offers help for all major data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can assist your company to design, enhance, or troubleshoot data backup solutions for a variety of architectures including on-premises, edge to datacenter, cloud, or a mix.
The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network experts can help you to maintain your legacy PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, optimize, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Windows Server Update Services allows network administrators to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can fully and easily manage the installation of patches that are published via Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial configuration of Microsoft WSUS such as planning the Microsoft Software Update Services deployment, setting up user's workstations, defining the Group Policy settings, and ensuring your Microsoft WSUS Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Configuration Manager 2016 automates software provisioning at scale, streamlines compliance settings control, inventories network assets, protects against company data leakage, performs health monitoring, enables secure end-user self service, and offers a single point of control for administering multi-OS networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can help your organization with any aspect of designing, implementing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
Cisco's Small Business family of access points are Linux-powered devices designed as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi network consultants offer online or onsite configuration and debugging support to assist your organization to plan, implement, upgrade, optimize, administer and debug Cisco Small Business wireless AP environments of any size or topology.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small support firms who offer scant documentation or details of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by each consultant to every client. The discipline of documenting and archiving service records results in more efficient service and eliminates a slew of common problems such as when a support client is effectively held hostage to a consultant who won’t let go of vital service information.
Progent's Microsoft certified consultants offers remote and onsite consulting services to help your company to administer, maintain, and repair computers powered by Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, network security, backup and restore, online connectivity, mobile device integration, Wi-Fi network design, and remote network monitoring.
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management products and is intended to provide a unified solution for deploying and administering virtualized datacenters across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist businesses of any size with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy versions of VMM, develop processes for creating and installing VMs and VM hosts, design fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public clouds, configure virtual switches, develop and debug PowerShell scripts, and help you evaluate the potential business benefits of the latest technologies such as Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals offer advanced Hyper-V consulting and VMware vSphere expertise.
MS Communications Server delivers IM and Real Presence in a scalable, world-class solution offering enhanced protection, seamless compatibility with popular Microsoft software, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and improved business efficiencies, enhanced individual productivity, and stronger IP security with this easy-to-manage, fault-tolerant IM platform. Successful implementations of Office Communications Server require extensive planning and consideration prior to installation. Progent's Microsoft-certified consultants can provide the skill necessary to deliver all the benefits of Office Communications Server across your whole organization.
Progent can provide the expertise of RIM BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the need for an in-house BlackBerry specialist and reducing the expense and hassle of maintaining a mobile workgroup. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE network engineers, and CISA and CISM-certified security professionals. This wide range of expertise, combined with Progent's proven online service delivery model, offers small and mid-size companies an efficient option for integrating BlackBerry technology productively into their IT network.
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software products by making it easier to copy system images, control mobile computers, and run management utilities. In addition to advising you about techniques to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize spending and reduce business disruption as you move to new operating systems and programs. Progent's wireless engineers can show you how to define efficient procedures and standards to manage PDAs and intelligent mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security strategy that incorporates standards, processes and IT products to keep your IT network safe.
E-Mail Guard by Postini offers continually upgraded spam and virus filtering, content filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and service firm. If your company is too small to qualify for a standard Postini license, you can still have access to Postini’s Perimeter Management services via Progent’s E-Mail Guard spam filtering and anti-virus aggregation offering. Progent’s certified email protection consultants can show you how to develop an email safety plan that features anti-spam and virus protection services and processes.
Progent's Cisco-certified CCIE networking consultants can help your business to configure, manage, update, tune and debug Cisco Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and migrate smoothly from legacy appliances to current models.
Progent's Windows consulting experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 provided by Progent's experts include ROI estimates, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management, telecommuter connectivity, security and compliance, automated deployment and management, network design, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and users, and ongoing consulting support.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, is the heart of Cisco's collaboration solution. Unified CM and Cisco Unified CM Express offer a borderless IP-PBX by integrating closely with applications like Unified CM IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's Cisco-certified consultants can deliver efficient and affordable online and onsite support to assist businesses of all sizes to create and maintain CUCM ecosystems by providing Unified Communications Manager integration and technical support consulting services that add maximum business value. Progent can assist with any facet of CUCM setup and troubleshooting in areas such as integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN support, installing ISR G2 routers with CUBE support, designing UCS server clustering systems for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
Configuration Manager automates software provisioning and updating, streamlines security and compliance settings control, inventories network assets, guards against company data leakage, performs network health reporting, allows secure self service, and offers a single point of control for administering mixed-operating system networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can assist you with any aspect of designing, installing, operating and repairing a SCCM solution for on-premises, cloud, or hybrid networks.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of the time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require when you need it.
Progent’s fault tolerant network experts provide reliability consulting, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, 24x7 Internet interface design, non-stop data center support, and other 24x7 networking consulting to help your small business design a non-stop network for mission-critical applications. Progent has the knowledge and experience to develop affordable, 24x7 networks by utilizing the evolving suite of Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can show you how to you design a fault tolerant mutli-site network with a fully mirrored Internet interface and intelligent system load balancing.
For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can help you to plan a XenDesktop solution that improves the business impact of your information system; configure XenDesktop technology with your servers, user devices, and peripherals; upgrade your existing desktop virtualization software to current versions of XenDesktop; and deliver comprehensive online technical support. Progent can also train your network managers to follow industry leading practices to maintain your XenDesktop solution effectively.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's servers in an environment that delivers the highest level of availability and expandability and is in addition easy to move to any data center. ProSight Virtual Hosting and management services are based on mature virtualization techniques that allow small and midsize businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and IT management while benefiting from world-class reliability and an unmatched level of vendor independence.