Progent's data center IT services are intended for businesses with equipment housed at IDCs or data center colo hosting facilities and requiring on-demand on-premises service at the colocation site plus off-site support from Microsoft and Cisco Certified experts. Progent provides a complete array of Internet Data Centers and IDC and colo support services such as system topology analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications infrastructure, development and deployment of fault tolerant systems, architecting and implementing layered security defenses, firewall integration and support, designing load balancing environments, and planning high-availability server and storage clustering configurations.
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to diagram, monitor, enhance and troubleshoot their networking appliances like switches, firewalls, and load balancers as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding devices that require important updates, or isolating performance bottlenecks.
Progent's Linux support services offer small businesses and developers support for managing and maintaining Linux computers that coexist with Microsoft-powered technology. Progent offers your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and robust cross-platform network and communications environment that allows Linux and Microsoft interoperability by integrating Windows with leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent can help your business to design and implement an efficient transition from a UNIX-based information system to a network based on MS Windows and suited for supporting Microsoft's powerful office productivity suites, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can assist you to guard your data and reduce business discontinuity by designing an effective transition plan that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows transition support expertise available from Progent include analysis of existing environment, transition strategy and testing, MS Exchange migration support, information and application software migration, and server and storage system transition and consolidation.
Progent's Support Program for IT Service Providers lets you use Progent's consulting engineers while retaining your own brand as a transparent arm of your IT services team.
Progent's Microsoft-certified experts offer small and medium sized companies IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server offers a common location for your workers or clients to access, organize, distribute and interact with useful information, documents, and applications and to interact with one another. It allows faster and better decisions, more efficient access across groups and more streamlined business practices. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of knowledge available inside and outside an organization. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the information they've developed in a way that makes data convenient to find, download and apply.
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting. Progent maintains a group of IT consultants based in the Tampa area, and Progent can also provide remote expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior DRBC planning consultants. Progent can also assist your business to plan and carry out a migration to the Flexential facility by providing services such as planning solution architecture, recommending hardware, system setup and testing, debugging, streamlining online management, and educating your IT staff.
Progent's Microsoft-expert consultants can help your organization to update your desktops from 32 bits to 64 bits. Progent can help you to understand the risks and advantages of migrating to 64-bit desktop computing, plan an affordable upgrade process that reduces operational disruptions, and provide inexpensive, professional online support to aid your company to configure 64-bit desktop operating systems and application software on your existing computers.
Progent can assist you in all phases of your upgrade to Exchange 2016 such as planning high availability system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and control of Wi-Fi access points, tuning wireless performance by limiting the effect of RF congestion, enhancing wireless availability with rapid auto-failover, and strengthening security by detecting cyber threats and filtering network traffic based on user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller technology.
Progent's UNIX platform support services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient single consulting firm to help you create and maintain a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to design and implement a cost-effective migration from your existing SQL Server deployment to SQL Server 2017.
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to build or update .NET apps quickly and affordably.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Progent is one of the most qualified network consulting companies for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small businesses get all the benefits of Microsoft Exchange 2000 under common situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT support team, develop a corporate-wide security plan, streamline IT administration, assist with application development, and generate and test a DR/BC plan.
Progent's Support Program for IT Service Providers lets you take advantage of Progent's information technology experts while retaining your own service brand as a seamless arm of your network services team.
Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of remote desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle challenging issues.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's webinar training classes offer small companies the cost savings, simplicity, and versatility of online seminars plus the proven pedagogic techniques of expert teachers who utilize sophisticated collaboration software to emulate real-time, interactive classes. Progent offers remote education for popular desktop software including components of Microsoft Office suite such as Office Excel, Word, Publisher, and Project: Microsoft Dynamics accounting and management reporting products including Microsoft Dynamics GP; plus other leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Barracuda's affordable CloudGen Firewall devices offer web filtering, safe remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust support with centralized management encompassing your whole enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the skill to serve as your single resource for technical help, administration, education, and security expertise.
Progent provides national online technical support and consulting services for businesses who run macOS and OS X environments or whose information systems feature a combination of Apple Mac and Microsoft products. Progent's consultants can provide Apple macOS and OS X users a variety of IT services including desktop support, migration to the latest version of macOS from legacy editions of Apple macOS or OS X, plus help with Mac application software. Progent can also assist you with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud. Remote technical support provides optimum leverage for your IT budget by extending user efficiency and shortening the time charged for computer repair services. Sophisticated online support utilities and experienced technicians and engineers allow Progent to handle most IT problems without squandering time and expense by going to your location. In the vast majority of situations your IT problems can be dealt with over the phone or through a mix of phone support and online access. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP certified security specialists to help you with the toughest network problems.
Progent practices knowledge transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their scope, Progent can focus on delivering high-value skills where Progent has little competition. Medium-size businesses who work with familiar freelance service providers or who employ in-house support staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more reliable, protected, and productive.
Progent's wireless engineers can help small companies plan, select, evaluate, install and maintain secure building-to-building wireless bridging products that integrate seamlessly into your IT network while offering a degree of protection that equals or exceeds wireline connections. Progent offers expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to select and deploy the wireless link solutions that match your company requirements.
Progent's certified security consultants can show you how to secure your Mac environment through professional services such as running security tests, recovery from virus and worm attacks, setting up firewalls, implementing safe remote and mobile access, deploying automated programs for defense against viruses, spam, and malware, and developing a company-wide security plan appropriate for the particular objectives of your corporate network.
Progent's network consultants can help you analyze the possible advantages of Hyper-V-based virtualization for your company, perform test implementations to validate Hyper-V's operation with your line-of-business applications, assess your network and server infrastructure for smooth operation with virtual server solutions, assist you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, train your network management personnel to track and administer Hyper-V, offer world-class consulting help for enhancing the protection of your virtual machines, design and validate disaster recovery procedures that maximize system uptime, and deliver continuing consulting and technical support including affordable online troubleshooting and comprehensive Help Desk outsourcing.
MS Communications Server delivers IM and Real Presence as part of an extensible, world-class solution offering enhanced security, seamless integration with additional Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and elevated operational efficiencies, enhanced individual productivity, and stronger IP protection with this easy-to-manage, fault-tolerant solution. Effective deployments of Microsoft Office Communications Server call for extensive planning and thought prior to roll out. Progent's Microsoft-certified consultants can deliver the expertise needed to realize all the advantages of Microsoft Office Communications Server across your entire corporation.
Progent's Cisco-Certified technology consultants provide professional PIX Firewall consulting services encompassing design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and secure access services. Extending from small, easy-to-install desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, speed and availability for information networks of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative tools. Progent's network experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Duo service plans utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Google Android, and other personal devices.
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with multiple offices, mobile users, and line-of-business web applications. Progent's ISA Firewall experts are available to assist your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your information security needs without adversely limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of ISA Server.
Progent's certified cybersecurity experts can run NodeZero-powered threat assessments to make sure your security monitoring and protection systems and policies are properly configured and effective.
Progent offers national remote technical support and troubleshooting services for businesses who run Sun Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft products. Online IT help offers optimum leverage for your IT dollar by preserving user efficiency and limiting the hours billed for computer repair services. Sophisticated online access tools and skilled technicians and consultants combine to enable Progent to handle most network issues without wasting time and money by going to your site. In the vast majority of cases your network problems can be dealt with by telephone or through a combination of phone support and online access. Progent can offer the services of Cisco certified CCIE network experts and CISA and CISM certified security specialists to assist you with the toughest system problems.
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Progent's Microsoft Certified engineers can provide expert consulting for corporate-wide deployments of Microsoft Exchange. Progent's experts can help you plan multi-site Exchange Server 2007 rollouts or upgrades and can provide local technicians to help enterprises with deployments of Microsoft Exchange in the or any region covered by Progent's consultants.
Progent's Microsoft consultants offer in-depth support in deploying, operating and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad variety of cost-effective remote support services based on proven best practices to assist organizations of all sizes to get all the benefits of this powerful project management solution. Consulting support offered by Progent include solution planning, software configuration and upgrades, strategies for safe collaboration among onsite and offsite users, network infrastructure optimization, and customized online training classes.
Progent offers several basic types of Call Center support : Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts offers your customers easy access to a dependable support resource with extensive experience providing phone support and online troubleshooting for networks based on Microsoft technology. Progent's focus is on earning the support Call Center a positive image as a key contributor to business productivity. Progent's goal is to resolve rather than simply record problems.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or modernize .NET applications rapidly and at low cost.