Progent's Cisco-premier CCIE network experts can help your company to maintain your existing PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, tune, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite expertise, software development, and debugging services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a seamless information management system.
If your company is producing Linux-based software in an environment that includes MS Windows-based processors, PCs, and office productivity products, Progent can provide full-service IT outsourcing that allows you to focus on your area of high-value know-how without the constant distraction of managing your business network. Through the use of automated server monitoring and by delivering remote and on-site assistance when your company needs it, Progent represents an economical alternative for managing an information system that provides excellent dependability, security, and efficiency. Progent's Linux developer assistance services include full-service information technology outsourcing, virtual server infrastructure, online and in-person service and repair, proactive network monitoring, and Help Desk support.
Microsoft Windows 8.1 is engineered to run on computers from smart phones and tablets to engineering workstations. A wealth of innovative features, including touch screen support and signature tile user interface, provide a wide range of advantages for companies who understand how to put them to work. Progent's Microsoft-certified experts can assist bring your organization up the learning curve with Microsoft Windows 8.1 and make sure you gain significant competitive value from the product's various new and enhanced technologies.
Progent's Microsoft-certified consultants can help you rationalize the business case for implementing SharePoint Server 2007, advise you on the most sensible edition of Microsoft SharePoint for your application, offer setup and integration expertise, assist you to install Microsoft SQL Server as a back-end database manager, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with SharePoint 2007, develop a company-wide security strategy that encompasses portal technology, and deliver troubleshooting and Help Desk support.
Progent's Wi-Fi IP phone configuration consultants offer online and on-premises support to help you create and administer a Cisco Wi-Fi IP phone deployment by delivering services that can range from troubleshooting the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
Cisco's Firepower Next Generation Firewalls provide a significant performance boost over Cisco's popular ASA 5500-X firewalls and offer centralized management and automation of advanced security capabilities such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and carry out a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT environments that span local offices, data centers, private clouds and public clouds.
Progent’s staff of Microsoft and Cisco Premier consultants average longer than ten years of real-world industry experience, at the front lines of network support, executing a wide variety of IT projects for a large array of customers. Every Progent consultant shares a proven collection of individual best practices that are combined into shared leading practices standards that Progent teaches its support team. This guarantees that you get not just world-class IT help, but also a support engineer with proven approaches for using computer knowledge to solve actual IT problems quickly.
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your organization, create test systems and rollout plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support team, develop a corporate-wide security strategy, streamline network administration, help with creating applications, and generate and test a DR/BC plan.
Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from an older device and application management platform or help you to modify your current SCCM 2012 environment to support your evolving IT needs. In addition, Progent can assist you to build an infrastructure that fully supports SCCM by providing advanced consulting support for associated Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and repairing SCOM environments and can provide companies of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to fix serious problems uncovered by Microsoft SCOM 2012.
If you have a small business network with 10 to 50 desktop users, Progent's computer outsourcing services save your company from over-reliance on single independent service provider while giving you affordable and reliable access to high-quality technical support. By delivering IT support service when you need it, offering advanced knowledge for key technologies, delivering value-added support such as automated server monitoring, and charging only for support you use, Progent gives you an economical way for maximizing the productivity of your small business information system. Progent is the smart way for small organizations to build and support a robust and safe IT system and to benefit from fast access to the skilled support typically available only to businesses who can support a sizeable in-house IT organization.
Progent's certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management team, develop an enterprise-wide security plan, streamline IT administration, help with creating applications, and generate and test a DR/BC plan.
Progent's Solaris platform support experts offer small businesses and developers assistance with managing and supporting Solaris systems that run with Microsoft-powered technology. Progent can give your business contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience provides you with a convenient single consulting firm to show you how to create and maintain a protected and reliable cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in an environment that gives the maximum level of dependability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting services are built on mature virtualization technologies that enable small companies with mixed- platform environments to economize significantly on the expense of capital equipment, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unmatched degree of vendor independence.
Progent provides national online help and consulting services for businesses who run macOS and OS X environments or whose IT systems include a mix of Mac and Microsoft products. Progent's engineers offer Apple macOS and OS X users a variety of IT services such as desktop support, upgrading to the latest version of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent can also assist you with iPhone and Apple iPad integration and management, or moving to Apple's iCloud. Online IT help provides optimum return for your IT dollar by preserving client productivity and limiting the hours charged for network repair services. Sophisticated remote access tools and skilled service specialists and consultants combine to enable Progent to solve the majority of IT problems without wasting time and money by traveling to your site. In most of cases your IT problems can be dealt with by telephone or via a mix of phone support and remote access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM premier security professionals to help with the most difficult network problems.
System Center Configuration Manager automates software provisioning and updating, simplifies security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health monitoring, enables safe self service, and offers a single point of control for administering mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can help businesses of any size with any aspect of planning, installing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Cisco's Small Business 100, 300 and 500 series of access points are Linux-based devices designed as entry-level wireless APs for small offices. Progent's Cisco CCIE Wi-Fi network experts offer remote or onsite integration and debugging services to help your organization to plan, configure, update, optimize, manage and troubleshoot Cisco Small Business wireless access point environments of any scale or architecture.
For large organizations, Progent can leverage internal network support staffs by offering extensive background in deploying key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the national or global enterprise with branch offices, Progent can act as a transparent nearby extension of enterprise network management. Progent’s enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbox compliance, project management, and world-class service for multiple location network environments based on Enterprise Windows. Progent can offer on-site engineers and specialists to help with a site relocation or office move, or a network architect to assist with setting up or using an Internet Data Center or Hosting Facility.
Progent's Cisco-certified VoIP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Unified CM Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM apps such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Progent's certified Office Excel and Office 365 Excel consultants can provide a broad range of remote support services to assist your organization to plan, develop, test, deploy, administer, and debug business applications powered by any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to migrate your existing Excel solutions to the newest releases of Excel, support Excel on iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between various releases of Office Excel. Progent can provide on-demand help to clients looking for a fast solution to a specific problem related to Excel and Progent can also provide full project management services for upgrading or creating line-of-business application software based on Office Excel. Progent's cost-effective online training classes for Excel can be customized to meet the special requirements of individuals or groups.
For custom application creation, Progent can supply software design consultants to write business applications in areas such as eCommerce, web development, Microsoft Dynamics packages including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Internet Information Services to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a wide range of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent is among the most expert network support companies for integrating email and messaging solutions powered by Exchange 2000. Progent is skilled in helping small businesses derive the full advantages of Microsoft Exchange Server 2000 for common scenarios such as updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.
For enterprises with branch offices in or any region served by Progent's engineers, Progent's Microsoft-Premier network support professionals and certified Cisco network consultants offer a range of IT support services such as project management, Sarbanes Oxley compliance, site relocations, corporate security, system architecture, local or phone-based emergency support, and technical support for data center hosting facilities. A Progent IT architect can help you design a multi-office network that makes efficient use of colocation facilities and Internet hosting sites. Progent’s Microsoft Premier consultants can help large enterprises plan, deploy and maintain massive rollouts of the latest releases of Microsoft products such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you deploy Cisco technology for connectivity solutions that incorporate basic, high-speed, integrated, and wireless networking.
Microsoft System Center 2016 Data Protection Manager provides automatic backup and simplified recovery capabilities for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware protection for critical platforms such as SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V as well as VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to design, implement, manage, and troubleshoot a multi-site backup/recovery system powered by Data Protection Manager 2016. Progent can assist you to upgrade from an older release of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can provide occasional guidance to resolve technical bottlenecks or provide end-to-end project management support to make sure you finish your SCDPM 2016 initiative on schedule and within your budget.
Progent can assist your company to plan and execute a smooth migration from a Solaris-powered IT environment to a network based on Microsoft Windows and capable of running Microsoft's popular office productivity products, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can assist you to preserve your data and reduce productivity discontinuity by developing an efficient transition strategy that preserves your current investments in Solaris application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include evaluation of existing environment, transition strategy and testing, Exchange migration support, data and application porting, and server and storage system migration and consolidation.
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, remotely monitor and guard your network, assist with settlement negotiations with a threat actor, and reconstruct an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent's Cisco certified Wi-Fi consultants can provide affordable remote and onsite help for both end-of-life and current 802.11ac Aironet Wi-Fi APs and Progent can assist your business to design and manage Wi-Fi solutions that include indoor and outside/ruggedized Aironet access points.
Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and maintaining messaging solutions for companies in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting support to make sure that your email environment features protection, fault tolerance, easy connectivity for off-site and mobile users, efficient administrative utilities, and seamless integration with telecommunications. Progent provides consulting and integration services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Exchange 2010, MS Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 2000. Progent can also help small or mid-size businesses to migrate to Microsoft Exchange 2016 or MS Exchange 2013.
Progent can deliver a wide array of affordable consulting and support services to help your company to install, integrate, troubleshoot, and manage desktop PCs and notebooks based on Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or online help for single machines or notebooks or help your business to plan and implement a large-scale migration to new or updated operating system software and applications. Progent can also supply engineers and technical workers to assist your company to prepare for and complete an office relocation or merger designed to produce minimal disruption of your business.
Progent's management team consists of seasoned professionals with years of background providing computer consulting, troubleshooting, and long-term information system planning to organizations ranging from small offices to Fortune 500 companies. Great support calls for great people, and Progent stands out by having assembled a management team able to provide businesses with the best service value available anywhere.
Progent offers special network security service bundles intended to deliver larger enterprises an independent and comprehensive network security evaluation from a team of certified security engineers. All Progent's network security assessment bundles incorporate a suite of services like automated scans from inside and from beyond your corporate firewall, expert interpretation of captured data by accredited security engineers, creation of a paper documenting the findings, plus an interactive concise executive summary and an in-depth interactive review for internal network administrators.
important characteristics of Microsoft Dynamics GP software include a modular structure that lets you license just the components you need, a standards-based foundation based on Microsoft technologies to protect your investment and offer a tightly interconnected environment, advanced reporting capabilities that allow you to track all operations, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the capability to integrate data from almost any db software or desktop application into Microsoft Dynamics GP, and an open architecture that makes it easy to create specialized applications. Progent can help you set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer expert GP consultants to help you turn the advanced features of Dynamics GP business accounting software into a productive business solution.
Progent is among the most qualified network support companies for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive all the advantages of Microsoft Exchange 2000 for typical situations such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 support.
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical data, apps and VMs that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide world-class support to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your business-critical information.
For businesses with a combination of Apple Mac and Windows computers, there exist two basic alternatives for running Microsoft Windows-dependent applications on a Mac: remote access to an actual Windows computer or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a networked Windows-powered PC to use Windows programs and access network resources. Virtual PC for Mac emulates Microsoft Windows on a Mac system so you are able to run Windows applications locally. Progent's macOS and Mac OS X technology support experts can help your organization to manage these products for using Windows software on your Apple Macs and can in addition help your company to evaluate and install third-party solutions for Windows PC emulation.
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and unified telecommunications/email solutions for companies. Progent offers affordable Microsoft Exchange Server consulting services to strengthen email security and virus defense, achieve high availability email, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange consulting and support offerings can aid you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Microsoft-certified relational database developers can provide businesses of any size remote DBA and programming services for leading database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support available from Progent include installation and configuration, database architecture and programming, management services, replication strategies, storage management, performance optimization, migration, information security, backup/restore systems, problem solving, and webinar training.
Progent's experts offer Mac users a range of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and email help, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone integration and iPad synchronization, or migrating to iCloud services. For computer environments built solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and maintaining a network environment that is reliable, secure, efficient and aligned with your company's objectives.
If you are an information technology engineer with technical support experience, teaming with Progent and helping Progent's customers will enhance your skills via collaboration with our staff of motivated, high-output consultants. Progent's commitment to providing network consulting and technical help to small businesses will give you the chance to work closely with business leaders and add significantly to the growth of dynamic organizations. In addition, Our virtual office network provides the most advanced technology for off-site service and wireless connectivity to allow you to come up with speedy fixes when you take on business-critical problems.
Progent provides consulting for security auditing software such as Microsoft Baseline Security Analyzer for performing a variety of programmed system auditing scans to identify potential security gaps. Progent has extensive experience with network auditing tools and can help you to understand testing reports and respond effectively. Progent can help you build protection into your company processes, configure auditing software, plan and deploy a protected system environment, and suggest procedures to maximize the security of your IT system. Progent's security consultants are able to help you set up a firewall, design secure remote connectivity to email and data, and integrate virtual private network. Progent's certified security experts can test the security of web-based applications and can provide comprehensive information security evaluations of enterprise-wide security to validate your organization's compliance with important industry security standards including HIPAA, NIST, and ISO 17799.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services provide significantly more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your legacy PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, optimize, manage and debug firewall environments built around ASA 5500-X firewalls with Firepower Services.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to obtain an objective assessment of the health of their network. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the configuration of your essential network assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a cleaner and safer AD implementation. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management technology. These advantages can include simpler network management, improved compliance with data security regulations, higher utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and higher availability.
Email Guard from Postini offers continually upgraded spam and virus blocking, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and service firm. If your organization is too small to purchase for a regular Postini license, you can still have the use of Postini’s Perimeter Manager technology via Progent’s E-Mail Guard antispam and antivirus service offering. Progent’s certified e-mail security consultants can help you devise an email defense plan that incorporates antispam and virus defense products and processes.
Progent offers the temporary services of a seasoned CIO who can offer a broad perspective to assist you select and maintain IT solutions to meet your present needs and that can serve as a firm foundation for your growth. Progent's temporary CIO consulting services offer economic advantages to companies trying to optimize the benefits from their network investment but who are without the budget or hesitant to take on another high-level position to their full-time staff. Because Progent is vendor-agnostic, with a large staff of engineers certified to support all major OS platforms and connectivity technologies plus a wide selection and application software, Progent is in an ideal position to provide objective advice along with advanced technical help for creating IT solutions that match the particular needs of your organization.
Progent's Wi-Fi site survey services assist you to design, implement and debug a Wi-Fi network adapted to your facilities, offering you a WLAN that delivers the coverage, performance, capacity, security, and hand-off capability your business requires.
Progent can provide access to a veteran consultant with extensive hands-on experience configuring, maintaining, and enhancing immersive telepresence systems from top-tier vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your in-house IT management team, your ISP, and your video conferencing platform vendor to help your organization increase the strategic value of your video conferencing ecosystem.
Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to map out, monitor, enhance and troubleshoot their connectivity appliances like switches, firewalls, and access points plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and displays the configuration of almost all devices on your network, monitors performance, and sends notices when issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating devices that need critical software patches, or isolating performance issues.
Progent offers nationwide online technical support and troubleshooting services for companies that run UNIX, Linux, or Solaris networks or whose information systems include a mix of UNIX/Linux and Microsoft technology. Online technical support provides maximum return for your information technology budget by extending user efficiency and limiting the time charged for computer analysis and repair. Advanced online access tools and experienced service specialists and engineers allow Progent to handle the majority of IT problems without squandering time and expense by going to your site. In most of cases your IT issues can be dealt with by telephone or via a mix of phone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help you with the toughest system problems.
Progent has a long background providing a broad range of online IT support and urgent repair services to local governments and school districts throughout the United States. Progent is one of the industry’s pioneers in providing expert remote IT consulting and has provided IT solutions to clients in every state. Remote support saves travel costs and solves issues more quickly than on-premises support.
Progent's CISSP-certified network security consultants can assist businesses of any size with any aspect of IT security. Progent can create efficient cybersecurity systems that guard a small office from modern threats or Progent can design, configure, and manage an end-to-end security environment for hybrid networks that support local, remote, and mobile users accessing IT resources distributed across multiple physical sites and various clouds.
Progent’s Microsoft-premier engineers can assist your organization to update your application servers and/or workstations from 32 to 64 bits. Progent can assist your company to understand the costs and benefits of upgrading to 64-bit processing, design an efficient migration process that minimizes business interruptions, and provide economical, expert remote support to aid your company to configure 64-bit software and application programs on your existing hardware.
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to obtain an objective assessment of the health of their information system. Based on some of the leading remote monitoring and management platforms available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a more manageable and more secure Active Directory implementation. Both versions also provide the long-term advantages of state-of-the-art remote network monitoring and management technology. These benefits can include easier management, better compliance with government and industry security standards, more efficient utilization of network resources, faster troubleshooting, more dependable backup and recovery, and increased uptime.
Progent’s Shared Call Center service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your IT team and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution based on the top shared PSA tool for managing service requests, ticketing, ownership, progress tracking, and metrics.
Server growth puts pressure on network budgets and management resources. Server reduction via a virtual infrastructure promises lower TCO of servers and quicker return on investment, more efficient utilization of servers, streamlined operations, enhanced network availability, and easier management. Common uses for virtual servers include hardware consolidation, low-cost hosts for mission-critical legacy software running on obsolete operating systems, and affordable isolation of software development or pilot testing systems from production systems.
Progent can provide a wide array of economical online and onsite support services to assist your business to configure, manage, and debug desktops and handhelds powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Progent’s Wireless Consulting Services offer a convenient, economical option for businesses of all sizes to integrate, manage, monitor and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the basis for a powerful but manageable information. The IT sophistication of the Microsoft .NET components included with Microsoft Small Business Server requires a computer consultant with hands-on background planning and integrating cohesive, end-to-end business technology environments. Progent's Microsoft SBS Server consultants have an average of over 10 years of background supporting computer systems founded on Microsoft platforms. This expertise ensures you success in installing, managing, and repairing network environments that incorporate the Small Business Server package of servers and applications.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business benefits of upgrading to SQL Server 2017 and can assist you to plan and implement a cost-effective migration of your current SQL Server environment to any network model including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from as-needed architecture review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on time and within budget.
Progent’s Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and corporate management tool built, like all Microsoft accounting tools, on the expandable and popular foundation of Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting software in the Dynamics GP family, offers a cost-effective tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to deploy and integrate, and with its segmented design you can license only the capability you currently need, with the ability to add clients and increase functionality in the future. Progent’s Microsoft Dynamics GP Software support engineers can show you how to install, configure and administer Dynamics GP 2010 as well as earlier versions of Microsoft Dynamics GP/Great Plains.
Progent's Microsoft-certified consultants offer online or in-person expertise to assist organizations of all sizes to design, implement, administer, and troubleshoot a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older releases of SCDPM or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent can provide as-needed help for fixing especially stubborn issues, or full project management support. Progent's consultants can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent's Microsoft-certified network engineers can help you to assess the benefits of Exchange Server 2010 for your business and can assist you to plan and implement a smooth migration to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide fast payback by improving your productivity, cutting the cost of equipment and support, simplifying administration, and integrating your vital communications technologies.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience configuring ISA Server-based security solutions for IT networks with many offices, mobile users, and mission-critical web applications. Progent's ISA Firewall experts can help your small business in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without overly restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent offers fast access to the expertise of seasoned wireless consultants who can help organizations to determine the benefits of Ubiquiti UniFi Wi-Fi APs for your company and help you to plan, deploy, manage, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to help you to choose, configure, and position UniFi wireless access points for optimal coverage and throughput.
Progent's Microsoft consultants offer advanced expertise in implementing, using and debugging any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad variety of affordable remote consulting services based on proven best practices to assist businesses of any size to get all the benefits of this powerful platform. Support services offered by Progent include solution design, software configuration and upgrades, strategies for secure collaboration among local and offsite users, network optimization, and specialized webinar training classes.
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to plan and implement an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget.
Progent's Microsoft-certified consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Online and on-premises assessment and upgrade support for Windows 10 provided by Progent's experts include Return on Investment estimates, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, data and identity security, automated provisioning and administration, network design, Wi-Fi support, business continuity planning, custom training for IT support personnel and end users, and ongoing consulting support.