Progent offers the expertise of a senior consultant with extensive hands-on experience configuring, maintaining, and enhancing immersive telepresence platforms from top-tier vendors such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network support team, your ISP, and your video conferencing technology vendor to assist your company maximize the strategic value of your video conferencing solution.
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewalls to create a modern cybersecurity environment that spans your data center and cloud-based assets and guards any user anywhere with any device.
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids network downtime, reduces ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server that are best aligned to your business needs.
Microsoft 365 Exchange Online lets you utilize cloud-based servers, mailboxes and other email infrastructure to reduce capital costs and administrative overhead. You can use Microsoft 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to help your organizations to assess the potential advantages of Microsoft 365 Exchange Online, design a solution that makes sense for your business needs and budget, implement an efficient migration from your existing Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your management team and end users, and provide as-needed consulting and technical support.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft-certified experts offer businesses of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web technology for intelligently coordinating people, groups and information. Microsoft SharePoint Server provides a central location for your workers or clients to connect to, organize, share and manipulate useful data, files, and applications and to communicate with one another. Microsoft SharePoint allows faster and better decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services join workers, clients, teams and major tasks with the data they've created in a way that makes data convenient to locate, download and re-use. Progent's SharePoint consultants can assist your organization to maintain your current SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.
Progent offers affordable remote consulting to assist your business to plan, configure, and troubleshoot any facet of your iPhone and Windows integration solution and is available for quick tasks to help you through specific technical bottlenecks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you create or maintain a resilient, secure and efficient infrastructure that aligns with your computing model. Progent can also provide online or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the business value of your IT system.
Progent's ProSight Virtual Hosting service offers complete hosting of a small company's servers in a solution that delivers the highest level of availability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are built on mature virtualization techniques that enable small businesses with multi- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure support, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
Progent's Cisco-certified Wi-Fi integration experts can help organizations to deploy, manage, and debug Cisco wireless products including Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
VMware's NSX virtual network platform enables you to build entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high level of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. SRM also permits non-disruptive testing for site recovery, updates and fixes and can generate audit reports to verify complete service restoration, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly recover the complete virtualized network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to plan, deploy, test and administer a DR system based on VMware Site Recovery Manager and VMware NSX.
Progent's Microsoft-certified professionals average over a decade of background providing unified communications solutions for companies that range from small businesses to large enterprises. Progent provides affordable support for all editions of Exchange Server to strengthen email and virus security, configure fault tolerant email systems, and implement remote and wireless email connectivity. Progent's Exchange support services can assist you in designing and carrying out a migration from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. In addition provides support for Windows 10 and Windows 11 clients using Office Outlook and can help you configure Microsoft Outlook Web App for all major web browsers. For e-mail virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard managed services.
Lync 2013, renamed Skype for Business, enables organizations of all sizes to build a centrally managed and protected communications environment that supports the modern BYOD computing style with IM, presence, web meetings with app sharing and whiteboard, as well as IP and PSTN calling enabled for a wide assortment of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist your company to evaluate the business benefits of Lync 2013, create an in-house, cloud-based (via Lync Online) or mixed model appropriate for your current and future plans, deploy Lync Server 2013 so as to speed up your return on investment, and deliver custom webinar and on-premises training to your IT team and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync 2013 with key Microsoft Office and Microsoft 365 apps including Outlook and PowerPoint.
Progent's Technical Response Center (TRC) offers affordable national after-hours remote support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer extended hours telephone support and remote direct network connection to isolate and resolve technical problems rapidly and economically.
Progent's Microsoft-certified consultants can provide computer help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting professionals can help you design, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Progent can provide fast online support from Cisco CCIE networking consultants. Progent's CCIE experts can link to your network using advanced remote support utilities to provide quick and economical troubleshooting and repair of critical network infrastructure problems.
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of information technology security professionals. GIAC accreditations are acknowledged by businesses and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer help with any of the security services covered within GIAC certification including auditing infrastructure security mechanisms, security incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
Progent is seeking to hire staff-level, solutions-driven Microsoft certified consultants with MCSE certification; Cisco certified system engineers who have Cisco CCDP or CCIE certification; security professionals who have CISSP or CISA or equivalent security certification; and advanced network design experts with experience in mobile access, wireless networking, fault tolerance, business continuity, information protection, and virtual servers. Progent also seeks professionals who can work on our staff of help desk support technicians and remote support experts. Also, Progent is looking for talented managers able to perform productively in our high-growth, virtual office environment.
Progent's team of Microsoft and Cisco Certified experts average more than ten years of hands-on industry background, at the front lines of network service, executing a wide variety of technical projects for a large mix of clients. Every Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices training that Progent instills in its support personnel. This means that you get not just expert technical skills, but also a support engineer with proven approaches for using computer knowledge to repair actual network problems rapidly.
Progent's Cisco-certified IT experts can show you how to design an affordable, high availability Internet configuration architecture that can deliver 24x7 Internet connectivity via a wide array of fault tolerant Internet access products and services including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to help you utilize the most current techniques for high availability Internet connections to build an economical, fully redundant Internet network with automatic failover and other features to deliver zero-downtime Internet availability.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices.
Progent's Microsoft-Premier SQL Server engineers can provide a range of services to assist small businesses to plan, implement, manage, and repair Microsoft SQL Server 2008 solutions so that they get the maximum competitive advantage from Microsoft's state-of-the-art database management platform. Also, Progent offers consulting expertise for network infrastructure, enterprise-wide protection, and software programming to optimize the business value of your IT investment.
Progent's ProSight family of managed IT services are geared to offer businesses who have small internal IT support staffs with low-cost access to world-class management platforms and technical experts. Benefits of the ProSight line of managed services include fixed IT maintenance expenses, smart automation of routine administrative processes, continual adoption of the latest information technology, smooth migration from older systems to current solutions, close alignment of information technology with business objectives, guidance from seasoned IT experts, and allowing management to concentrate on business issues rather than ever-changing computer technology.
Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) voice communication. Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and simplify management via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's certified unified communications experts can provide remote and onsite support services to help your company to maintain and troubleshoot your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also help you to design and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent can provide expert remote consulting support to help companies integrate their information networks with popular public cloud platforms including Azure and Amazon AWS. Progent can help you to design and manage hybrid environments that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid network models that utilize local resources as well as public clouds. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud migration support services that include Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than two decades of background providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Email Guard from Postini offers constantly upgraded spam and virus filtering, data filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your business is too small to qualify for a regular Postini license, you can still get the use of Postini's Perimeter Manager services via Progent's E-Mail Guard anti-spam and anti-virus service offering. Progent's certified email security consultants can help you develop an email safety strategy that features anti-spam and anti-virus products and policies.
Progent can provide fast online access to Cisco CCIE network infrastructure consultants. Progent's CCIE engineers can link to your environment via powerful remote diagnostic tools to deliver fast and affordable troubleshooting and remediation of critical network infrastructure problems.
Progent can help your organization to utilize Cisco's infrastructure technology to create a robust foundation for your local, cloud-centric, or hybrid-cloud data center and improve operations in key areas including hardware consolidation, security and compliance, versatility, reliability, and disaster recovery.
Progent's Microsoft-certified consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Remote and onsite assessment and upgrade services for Microsoft Windows 10 provided by Progent's experts include Return on Investment estimates, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management, teleworker connectivity, data and identity security, streamlined deployment and management, infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for network management personnel and users, and ongoing technical help.
Progent offers national remote help and troubleshooting services for companies who run macOS and OS X environments or whose IT systems include a combination of Apple Mac and Microsoft Windows technology. Progent's consultants can provide Apple macOS and OS X clients a variety of services including desktop assistance, upgrading to the latest version of macOS from other earlier versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud services. Online technical support offers maximum return for your information technology dollar by protecting user efficiency and limiting the time charged for network analysis and repair. Advanced online access technology and skilled technicians and engineers allow Progent to solve most network issues without wasting time and money by going to your location. In the vast majority of situations your network issues can be dealt with by telephone or via a combination of phone support and online network analysis. Progent can make available Cisco CCIE network experts and CISA and CISM premier security specialists to help you with the toughest network issues.
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with colleagues who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, enabling Mac users to get and send messages, examine the GAL, import addresses, synchronize calendars, and alert people to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web connectivity are enabled. Progent also can provide customized one-on-one Entourage education.
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting expertise, application development, and debugging services for businesses of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a seamless information management system.
Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and corporate management tool based, like all Microsoft accounting tools, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial software in the Microsoft Dynamics GP/Great Plains line, provides an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP/Great Plains is easy to install and integrate, and with its modular design you can purchase only the capability you currently need, with the option to add clients and increase functionality in the future. Progent's Microsoft Dynamics GP Software consulting engineers can show you how to deploy, configure and administer Microsoft Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP.
Progent's Windows 11 consultants can provide a range of services for Windows 11 including cloud integration, mobile device management, at-home workforce access, security and compliance, streamlined provisioning, and Help Desk Call Center support services.
Progent offers affordable remote support to assist companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
Progent can deliver a wide array of affordable online and on-premises consulting services to help you to configure, manage, and troubleshoot desktops and handhelds powered by Windows, macOS/OS X, Apple iOS, Android, or Linux.
ProSight Reporting is a growing suite of real-time reporting utilities created to integrate with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Dynamics GP/Great Plains 2010 software is a comprehensive business management and analytics solution that integrates data and operations throughout your company, interfaces easily with other applications, and connects employees, clients and suppliers regardless of time or location. Designed for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for accounting, management reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field service, manufacturing, retail, and web-based business services. Progent can help you set up and manage a reliable, secure computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.
For advanced project management support, Progent can provide access to senior IT experts with decades of background in technology management, program development, and process design for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to help enterprise clients adhere to best practices to make sure development or deployment projects are completed on time and on budget.
Progent's engineers can provide a variety of technical services to help organizations of all sizes to install, administer, and troubleshoot environments that include desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project managers can assist to create test environments to assess Windows 8.1 and plan and implement Windows 8.1 migration projects based on industry best practices.