Progent's Cisco Jabber consultants can provide online or onsite support to assist organizations of all sizes to design, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced support for the products, technologies and services that go into building an end-to-end Jabber collaboration solution such as Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.
Progent provides high availability load balancing support that addresses network load balancing, load balanced program, network backbone routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing providers for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
Progent's certified relational database consultants can provide small and midsize businesses online DBA and programming services for popular RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting services offered by Progent include installation and integration, database architecture and coding, management services, replication and synchronization solutions, storage management, performance tuning, migration, security and compliance, backup/restore systems, problem solving, and training.
Progent's Microsoft-certified consultants can help businesses of any size to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage, and library resources; design, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist your business to upgrade from an earlier version of SCVMM or from a third-party management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 environment to make sure you realize maximum return on investment.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting mission-critical applications, developing cost-effective system upgrade procedures, evaluating and optimizing performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and building training environments for the latest products and technologies. For Progent customers without adequate internal resources to assemble proper pilot environments, the lab reduces capital costs and engineering risk while keeping critical network projects on schedule.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the health of critical assets.
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist your company to manage your current PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, administer and troubleshoot firewall solutions built on Cisco ASA firewalls with Firepower Services.
Cisco's security and remote access products for small organizations provide a complete line of easy-to-administer security solutions to help protect your local and remote information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that align best with your company objectives.
Progent can assist your organization in any facet of your migration to Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; designing HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
Progent's data protection experts can assist your company to create, deploy and debug a backup plan built around MSP360 technology. MSP360 enables file/folder or image backup/restore for VMs and physical machines, supports all leading public clouds, and permits businesses to build a backup solution with a low RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to protect against data loss resulting from human miscues, system errors, ill-intentioned insiders, and malware assaults like ransomware. To read more, see ProSight DPS 360 Backup services.
Progent's Microsoft-Certified SQL Server engineers offer a range of services to help small companies to design, implement, administer, and troubleshoot SQL Server 2008 solutions so that they gain the maximum business benefit from Microsoft's state-of-the-art RDBM platform. In addition, Progent can provide expertise for system infrastructure, company-wide protection, and software development to increase the business benefit of your SQL Server 2008 investment.
Progent's Support Program for IT Service Firms lets you use Progent's consulting engineers under your own service brand as a transparent arm of your IT consulting staff.
Progent offers national remote help and consulting services for businesses that run macOS and OS X networks or whose information systems feature a combination of Apple Mac and Microsoft Windows technology. Progent's experts can provide Apple macOS and OS X users a variety of services including desktop support, migration to the current edition of macOS from legacy editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or migrating to Apple's iCloud. Online IT help offers optimum return for your IT dollar by protecting client productivity and limiting the hours charged for network repair services. Advanced online support technology and skilled technicians and consultants allow Progent to handle the majority of network problems without wasting time and money by traveling to your site. In the vast majority of situations your network issues can be dealt with over the phone or through a combination of phone support and remote access. Progent can make available Cisco CCIE network engineers and CISM and CISSP certified security specialists to help with the most difficult system problems.
Cisco's Meraki MS line of access and distribution switches are designed for sites ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting expertise to help your company to plan and deploy an efficient network solution that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, set up policies to ensure security and compliance, create and test a disaster preparedness strategy, and troubleshoot issues associated with any aspect of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a unified networking infrastructure.
If you have a small business information system with 10 to 50 network clients, Progent's computer outsourcing services save your company from dependence on an individual freelance service provider while giving you cost-effective and dependable access to high-quality network support. By providing network support help when you require it, offering specialized expertise for key applications, offering unique services such as automated network monitoring, and charging only for services you receive, Progent gives you an affordable solution for maximizing the business value of your small business information system. Progent is the intelligent way for small businesses to create and maintain a reliable and secure information system and to benefit from fast access to the experienced help ordinarily restricted to enterprises who can afford a sizeable in-house IT organization.
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and troubleshoot a system-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the key 32-bit programs that you intend to retain plus the new 64-bit editions of software you plan to run.
Progent can help your organization in any phase of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
MS Office Communications Server provides IM and Real Presence as part of a scalable, world-class package offering enhanced security, seamless compatibility with additional Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your organization can realize cost savings and elevated business efficiencies, increased worker productivity, and better IP security with this easy-to-manage, fault-tolerant solution. Effective deployments of Microsoft Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-certified professionals can provide the expertise necessary to realize all the advantages of Microsoft Office Communications Server across your whole corporation.
Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small or mid-size company's servers in a solution that delivers the maximum level of availability and expandability and is in addition simple to migrate to another host. Progent's Private Cloud Hosting options are built upon proven virtualization technologies that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital equipment, system support, and IT administration while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching platform for safeguarding the Internet-facing networks of any organization against a broad variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server support professionals can help you plan, rationalize, pilot, implement, customize and manage the any edition of ISA Server 2006 on your information system.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas such as multitenancy, flexible network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your company to take advantage of Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce network costs and improve availability.
Progent's expert consultants can help you define and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity downtime, reduces ongoing support requirements, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-site migrations, Progent offers the experience to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Progent's IT outsourcing services provide affordable network support for medium-size businesses. Whether it includes planning system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or creating an on-line business application, outsourcing your network engineering services can reduce expenses and eliminate uncertainties, allowing network service budgets to grow in a more linear and controlled fashion than is feasible by amassing a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a protected and highly available system architecture for your critical Windows-powered business software such as Windows 2008, Exchange Server, and SQL Server.
Progent's certified Office Word and Microsoft 365 Word consultants offer a wide selection of economical remote consulting services to help you to manage and troubleshoot your current Microsoft Office Word solution or assist you to migrate to a current version of Office Word. Support available from Progent's experts include VBA programming, isolating and resolving compatibility issues between various releases of Office Word, interfacing Office Word with different Office applications such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet integration, and remote training sessions tailored for your special requirements.
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of computer security professionals. GIAC certifications are acknowledged by businesses and institutions all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for any of the security capabilities covered within GIAC accreditation including evaluating infrastructure vulnerability, event handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
Progent's veteran group of IT consultants and application experts have extensive background providing remote and onsite support for organizations of all sizes who want to incorporate Android phones into their information systems so that mobile clients can be productive while on the go. Progent offers the range of know-how to resolve technical issues that involve numerous manufacturers and that represent a combination of older and current technology. Progent offers affordable online expertise to assist you with any aspect of planning, implementing, managing and maintaining your BYOD solution. Progent can deliver as-needed support to help you to resolve particularly stubborn technical issues, or Progent can provide comprehensive project management support to ensure that you complete strategic network projects on time and on budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers support for all major operating systems, applications, management tools and hardware infrastructure. Progent also offers customized group or individual training sessions to help you manage and use Android phones efficiently.
For large businesses, Progent can leverage internal IT staffs by providing world-class experience in supporting critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can perform as a transparent local extension of corporate network management. Progent's enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbox conformance, project planning, and world-class service for multiple location office environments powered by Enterprise Windows 2003. Progent can offer field engineers and specialists to assist with a site move or branch move, or a system designer to help with building or utilizing an Internet Data Center or Hosting Facility.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can broaden their market, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.
For custom application creation, Progent can provide programming experts to produce line-of-business applications in areas such as eCommerce, web development, Microsoft Dynamics products including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to create company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers experts in a wide array of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and expert services to provide cutting-edge endpoint detection and response.
Progent's Cisco Jabber consultants offer remote or on-premises support to help organizations of all sizes to design, implement, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth support for the products, technologies and services that go into building an end-to-end Jabber solution such as Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, cyber security, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.
Progent is a pioneer in economically providing world-class network help to small companies. Progent's success in addressing the IT service requirements of the chronically underserved small business sector is the cumulative result of key technical and operational innovations that have eliminated a great deal of the traditional costs out of managing network support, added unprecedented technical expertise into the IT service system, and significantly streamlined the repair cycle.
Cisco's security and remote access technology for small to mid-size companies represent a full array of manageable protection hardware and software to let you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that align most closely with your corporate objectives.
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering along with continual replication to provide fast, zero RPO disaster recovery (DR) between sites that are as far as 185 miles away from one another. Progent's roster of seasoned network consultants can help your business to design, configure, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your technical requirements and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by providing help with tasks like assigning disk pools and shelf IDs, determining plexes layout, setting up volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network, and verifying your MetroCluster disaster recovery solution to verify compliance with information assurance standards and government requirements.
Progent's IT outsourcing services offer affordable network consulting for small businesses. Whether it includes designing system architecture, creating an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your system, or building a web-based eCommerce application, outsourcing your network engineering services can reduce costs and minimize uncertainties, permitting IT support budgets to increase in a more linear and manageable manner than is possible by building up a large, all-purpose internal network support staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and highly available system foundation for your vital business software powered by Microsoft Windows.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by tracking the state of critical devices.
Progent's Microsoft certified consultants offer small and mid-size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install critical software quickly and reliably to specified users, reduce software expense and stay compliant by determining patterns of usage, improve Windows protection by increasing your knowledge of weak points and by delivering targeted patches, manage your external workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently utilizing the administrative capabilities built into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application deployment, security patch administration, and asset monitoring management including software and appliance inventory.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo supports one-tap identity verification with iOS, Android, and other personal devices.
Altaro VM Backup from Hornetsecurity offers small businesses a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also supports low-cost backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to assist you to design, install, manage and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup.
Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings management, inventories network assets, protects against corporate data leakage, provides network health reporting, enables safe end-user self service, and delivers a common control mechanism for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud experts can help you with any facet of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Progent's certified Microsoft Windows 2000 consultants can help you optimize the functionality of your existing Windows 2K Servers and can streamline system management, offer technical support and repair, and enhance security. Progent can also help you design, rationalize, and implement a strategy to upgrade from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in designing test installations to eliminate the obstacles associated with migrating to Windows 2003 Server by uncovering possible hardware and application compatibility issues.
Progent offers the services of RIM BlackBerry-certified consultants who can help small businesses to design, manage, and repair BlackBerry solutions affordably and effectively, doing away with the need for an in-house BlackBerry specialist and minimizing the cost and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry engineers offer in-depth backgrounds working with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISSP and CISM-certified security engineers. This wide range of expertise, in conjunction with Progent's proven remote service delivery model, provides small and mid-size companies an efficient solution for integrating BlackBerry technology productively into their information system.
Progent's certified security staff can help you safeguard your Mac network through professional services such as performing security audits, recovery from virus and worm penetrations, setting up firewalls, implementing secure off-site and mobile connectivity, installing monitoring software for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy appropriate for the specific goals of your business information system.
Progent is one of the most qualified information technology support companies for creating e-mail solutions based on Exchange 2000 Server. Progent is skilled in helping small businesses derive all the advantages of Exchange Server 2000 under typical scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.
If your business operates a Solaris environment or a multi-OS computer system, Progent's CISM and CISSP-premier consultants can help your entire organization in a wide range of security topics such as security administration practices, security architecture and models, connection control systems and techniques, applications development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and business continuity planning. CISM and CISSP define the fundamental skills and international standards of performance that network security professionals are required to master. These certification provide executive management the assurance that consultants who have earned their CISM, CISSP or ISSAP certification have demonstrated the background and theory to deliver effective security management and engineering services.