Additional Topics of Interest

Consultancy Online Microsoft Office Training
Live Online Office Publisher Class

Progent's virtual classroom webinars offer small businesses the cost savings, convenience, and flexibility of web-based seminars and the effective training methods of seasoned instructors who use sophisticated technology to simulate live, interactive classrooms. Progent can provide remote education for popular desktop software including elements of Microsoft Office such as Excel, Word, Access, and Visio: Microsoft Dynamics business accounting and management information products such as MS Dynamics GP (Great Plains); plus other leading desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.

Database Specialist
Database Programming Online Support

Progent's Microsoft-certified relational database developers can provide businesses of any size online support for popular database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services available from Progent include installation and configuration, database architecture and coding, management support, replication solutions, capacity planning, performance tuning, migration, information security, backup and recovery systems, troubleshooting, and training.

virtual application delivery Consultant
Open Now Consultancy Windows desktop virtualization

Citrix has developed a comprehensive family of products that provide enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist your company to assess the business benefits of Citrix virtualization products and show you how to design, test, implement, optimize, and maintain Citrix virtualization platforms.

On-site Technical Support Meraki CMX
Meraki Outdoor Wi-Fi Access Point Remote Troubleshooting

Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco appliances for streamlined management.

Offsite BDR Services IT Consultant
ProSight Managed Cloud Backup Services Remote Support Services

ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of vital data, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information.

Amazon Marketplace Web Service development training Outsourced Programming
Developer Firm Amazon Marketplace Web Service development training

Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can expand their reach, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.

IT Outsourcing Services Services
Professionals IT Support Outsourcing

Progent is structured to provide comprehensive online support for all major technical areas common to small business information networks and allows you to outsource an array of vital, on-demand services such as a part-time CIO to provide advanced planning and negotiating skills, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management help for critical initiatives like office moves oroperating system upgrades, connectivity experts for building and maintaining fast and reliable network infrastructure, security specialists to ensure data safety and compliance, disaster recovery specialists to help design business continuity plans, and software developers to create, enhance, or repair business applications.

Information Technology Manager Consultant Hourly Cost
Consultant Rates Network Assessments

Progent's pricing model is to bill for online service and in-person help per minute. As a result, you are billed exclusively for delivered support. Progent does not impose a more expensive rate for off-hours or urgent service, and inside California or in areas where Progent provides on-site service, Progent does not bill for travel except for urgent support where on-site work is less than 4 hours. Also, Progent applies no initialization charge and asks no retainer for support services provided during regular working hours. Many support firms demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids big invoices for quick fixes so you won't be tempted to permit minor problems to stay unaddressed.

Consultancy Herakles Data Center Test Lab
Consult PXE evaluation Lab

Progent's Test and Training Lab located at the QTS Colocation Center is available for testing line-of-business applications, creating cost-effective system upgrade procedures, assessing and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility problems, and establishing training systems for the latest products and technologies. For Progent clients without sufficient in-house resources to assemble effective pilot systems, the lab reduces capital costs and technical risk while keeping vital network projects on schedule.