Additional Topics of Interest
Computer Support Help Desk Online Support Services
The Help Desk Call Center support delivery structure adopted by Progent's Technical Response Center offers small companies an efficient option to reliance on independent service individuals by offering extensive technical knowledge accessible to multiple engineering teams, optional 24x7 access to emergency help, escalation capability to world-class engineers for handling even the most difficult issues, service consistency and reliability, quick follow through enforced by veteran service administrators, a variety of easy-to-use ways for initiating support jobs, and excellent progress visibility enabled by trouble ticket tracking and available through a web-based portal.
Progentís Microsoft-certified consultants offer small and midsize companies IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, groups and information. SharePoint Portal Server provides a central spot for your employees or customers to connect to, organize, distribute and manipulate relevant information, documents, and applications and to communicate with other people. It enables quicker and better decisions, more efficient access across groups and more streamlined business processes. The main goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge accessible inside and without a business network. Windows SharePoint Services join employees, customers, teams and major tasks with the knowledge theyíve developed in a manner that makes data convenient to locate, retrieve and apply.
Engineers for Dynamics GP Update
Progent has delivered support for Dynamics GP and Great Plains software for almost two decades and Progent has provided integration, customization, education, and debugging services since the product's original release. Progent can provide high-level support for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can help you to design, pilot, and implement an efficient upgrade from a an outdated version of GP to the latest version of Dynamics GP.
Microsoft Access scripting Development Companies
Progent can provide cost-effective remote consulting services for all releases of Microsoft Office Access including Access desktop and Access Web App and can provide expert help for Access application programming, database conversion, performance optimization, BI reporting, and maintenance. Progent also can provide tailored online classes for Access application programming and database administration.
Technology Consulting Services for Microsoft Windows 2003
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of work in Microsoft integration, ensures you success in selecting the edition and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with designing, deploying, administering and supporting powerful IT applications powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Windows NT.
Microsoft Financial Software Support Outsourcing
Progentís Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial package and business management solution based, like all Microsoft accounting tools, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting products in the Dynamics GP line, offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP/Great Plains is easy to install and configure, and with its modular approach you can license only the capability you currently need, with the ability to expand users and enlarge capabilities in the future. Progentís Dynamics GP/Great Plains Software consulting experts can show you how to deploy, configure and administer Dynamics GP/Great Plains 2010 and also earlier versions of Microsoft Dynamics GP/Great Plains.
VMware NSX Disaster Recovery Consultancy
VMware's NSX network virtualization platform allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high level of automation regardless of the hardware making up the basic IP network. VMware Site Recovery Manager allows automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and patches and can generate audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help your organization to plan, configure, test and manage a DR solution powered by VMware SRM and VMware NSX.
Cisco Firepower URL Filtering Onsite Technical Support
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer unified control of modern security features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and carry out a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's security services to build and centrally manage network ecosystems that span branch offices, data centers, and cloud resources.
Sun Solaris Remote Consult
Progent provides nationwide online phone support and troubleshooting services for businesses who run UNIX, Linux, or Sun Solaris networks or whose IT systems include a mix of UNIX and Microsoft technology. Remote IT help offers maximum leverage for your information technology budget by protecting user efficiency and shortening the time billed for network repair services. Sophisticated remote support tools and experienced technicians and consultants combine to enable Progent to solve the majority of IT problems without wasting time and expense by going to your location. In the vast majority of cases your network issues can be remediated over the phone or via a mix of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to assist with the most challenging network problems.
Mac Online Consultancy
Progent provides nationwide remote phone support and consulting services for businesses who operate Apple macOS and OS X networks or whose IT systems include a combination of Apple Mac and Microsoft products. Progent's engineers can provide Apple macOS and OS X users a range of IT services such as desktop assistance, upgrading to the current version of macOS from legacy editions of Apple macOS or OS X, plus help with Mac application software. Progent can also help your business with Apple iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Remote IT help offers maximum leverage for your information technology budget by protecting user efficiency and limiting the hours billed for computer analysis and repair. Advanced online support utilities and experienced technicians and engineers combine to enable Progent to handle the majority of network problems without squandering time and expense by going to your location. In most of cases your network issues can be dealt with by telephone or via a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP premier security specialists to assist you with the most challenging system issues.
Exchange 2013 Configuration Support and Integration
Microsoft Exchange 2013 incorporates major improvements to the capabilities of Microsoft Exchange 2010 and delivers important innovations plus a redesigned structure. These improvements favorably impact vital facets of IT such as ease of administration, high availability (HA), security, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible advantages of migrating to Exchange Server 2013, create a cost-effective test and rollout plan, and train your IT team to manage your Exchange 2013 solution. Progent can also provide affordable remote consulting and management services for Exchange Server 2013.
Online Help for Meraki Outdoor Wi-Fi Access Point
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco appliances for unified management.
Microsoft Expert Professionals for Skype for Business Video Interop Server
Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional PSTN telephony. Microsoft Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office or cloud-based Office 365 and streamlines management through integration with Windows AD. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription fees, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support to help you to maintain and repair your current Lync 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also help your organization to design and execute a smooth Skype for Business upgrade.
Network Engineer for Internet Security and Acceleration Server 2006
Secure Application Publishing with ISA Server 2006 provides greater control over intranet resources while enabling enhanced efficiency by making these applications available to authorized remote or mobile users. Internet Security and Acceleration Server helps guard corporate applications, services, and data across all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can help you plan, deploy, configure, and maintain Internet Security and Acceleration Server on your network so your business achieves a highly functional and affordable combination of security, convenience, and performance.