Microsoft Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint and Office desktop or Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support to assist you to maintain and repair your current Lync 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.
Progent's Wireless Consulting Services offer a fast, affordable way for companies of any size to integrate, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progentís wireless professionals can help small businesses design, choose, evaluate, configure and maintain secure building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a degree of security that matches or excels wired connections. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and deploy the wireless connectivity technology that fit best with your company requirements.
Cisco's Firepower Next Generation Firewalls deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified control of modern cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and execute a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally control network environments that span branch offices, data centers, and cloud resources.
For mid-size companies who need network support, Progent can deliver a variety of options such as on-site help, remote assistance, off-site Call Center, 24x7 support with automatic system monitoring, emergency staffing, business relocation services, application programming, and professional consultation. For medium-size companies in California or other areas serviced by Progent's onsite consultants, Progent provides expert in-person help for fixing technical problems quickly and affordably.
Progent provide organizations of all sizes enterprise-class IT online or in-person consulting services for networks based on Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also can provide security expertise for companies varying in size from the small office to the worldwide enterprise.
Progent offers a wide array of affordable consulting and support services to assist your company to install, configure, repair, and manage desktop PCs and notebooks powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer onsite or online assistance for individual machines or laptops or help you to plan and carry out a large-scale rollout of new or revised operating system platforms and business applications. Progent can also provide consultants and technical workers to help you to prepare for and implement a company move or consolidation organized to cause the least possible interruption to your productivity.
Remote continuous network monitoring, proactive alerts, and actionable reports are vital to maintaining the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that companies of all sizes can get a level of network stability that was once reserved for large enterprises. Progent offers several RMM solutions available as low-cost services created to assist your company to identify and resolve a an array of network issues before they get big enough to hurt your business.
Progentís Cisco-Premier technology consultants offer experienced PIX Firewall consulting services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack security, and safe connectivity services. Extending from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy combination of protection, speed and reliability for business environments of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management solutions. Progentís network experts can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent can help you in all facets of your migration to Exchange 2016 including planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), databases and log files; configuring HLB for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Progent can assist companies of all sizes to move any part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce equipment investments. Azure includes a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and resources and ensure you sidestep the common mistakes small organizations make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Android handhelds.
Progent's UNIX family support services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver web-based control and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and blocks most threats from making it to your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates your backup processes and enables rapid restoration of critical files, apps and VMs that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical information.
Remote continuous monitoring, proactive alarms, and actionable reports are vital to preserving the health of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can get a level of protection that was once limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as economical services created to help you to detect and fix a an array of IT network issues before they can disrupt your business.
Progentís Microsoft certified professionals offer small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your IT system from attack by outside and internal sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many attacks that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through experienced planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help you to deploy Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Unified CM Express (CME) to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM apps like Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco SRST solutions for survivability.
Progent is among the most qualified IT consulting companies for designing email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies receive the full benefits of Microsoft Exchange Server 2000 under typical scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server management.
Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery plan in case of an IT network disaster. Progent can help you define a complete disaster recovery strategy that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, fault-tolerant network solution that addresses reliability issues covering a wide array of infrastructure technologies and processes.
Microsoft Forefront TMG 2010 builds on the proven security technologies of Microsoft ISA Server and provides a centrally managed Internet gateway that delivers a one-server platform for an array of security functions such as an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting capabilities, permits custom reporting generated by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft consultants can assist you to plan and carry out pilot and production implementations; interface Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also help you to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Progent's SonicWall firewall consultants can help you configure, maintain, and troubleshoot SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end security solution and build protection into your business operations.
Microsoft Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN telephony. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office or Office 365 and streamlines management through integration with Windows AD. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support to assist your company to manage and troubleshoot your current Lync Server 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.
For businesses with a mix of Mac and Microsoft Windows computers, there are two popular alternatives for using Microsoft Windows-only applications on macOS or OS X: remote access to a physical Windows PC or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect an Apple Mac to a networked Windows-based PC to use Windows applications and share network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so you can use Windows software directly. Progent's macOS and Mac OS X technology consultants can help you to maintain these products for using Microsoft Windows applications on your Apple Macs and can in addition help your organization to assess and install other products for Windows platform simulation.
Progent's Linux support services offer small and mid-size businesses and developers support for managing and supporting Linux systems that run with Microsoft-based technology. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining MS Windows with major Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's Cisco CCIE Wi-Fi network infrastructure experts offer online or onsite integration and troubleshooting services to help your organization to design, implement, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to combine your wireless environment with your wired network and cloud-hosted resources to build an enterprise-wide connectivity solution that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet wireless APs to work with your unique workplace layout, construction, and anticipated workloads.
Progent provides the services of Microsoft and Cisco-Certified network consulting professionals to show customers economical alternatives to help companies optimize the benefits of Microsoft and Cisco products. For networks that range from remote offices to nationwide enterprises, Progent's network engineers can help you enhance your network's e-mail infrastructure, protection, reliability, performance, and IT administration.
Medium-size businesses can derive all the benefits of System Center Operations Manager 2007 and have quick availability of Progentís Microsoft and Cisco Premier IT support experts. Thanks to Progent's affordably priced IT service packages, medium-size organizations can select a basic co-sourcing service program built around System Center Operations Manager 2007 with network monitoring, automated alerts, comprehensive system analysis, Help Desk Call Center, and online service. For businesses with line-of-business environments who need high availability networking, Progent offers a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to provide medium-size company information systems world-class availability, security and productivity.
Progent's certified failover clustering experts can help businesses to assess the advantages of adopting Windows Server 2012 failover clustering to create an advanced high-availability/disaster recovery solution, help your organization to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and show you how to streamline the management of failover clusters.
Progent's Mac consultants can promote the creative aspect of Macintosh environments by offering consulting services and education in imaging, audio, and video. Progent's consultants offer expertise in a range of Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and include centralized management of modern cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and carry out an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's security services to create and centrally manage network ecosystems that span local offices, data centers, and cloud resources.
E-Mail Guard represents a complete solution for blocking spam and virus attacks. E-Mail Guard handles the security and administration of corporate email by offering constantly improved spam and virus filtering, policy administration, content filtering, and defense against email-borne directory harvesting and DDoS attacks. E-Mail Guard also features tracking, administration and analysis utilities as well as outgoing email filtering to let you repair your e-mail environment and define and regulate company security policy.
Progent offers technical support for medium size businesses who have 100 to 250 system users. The mid-size business or work group has traditionally been an overlooked part of the market for network consulting services. The cost structures and support delivery practices of large third-party service firms make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an information system whose advanced technology and capability are frequently similar to the networks of far larger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual office technology and 24x7 network monitoring, dramatically lowers the network maintenance costs of a small-medium business while offering the small company with big-company service from certified, IT consultants knowledgeable in a wide array of small business technologies. If your mid-sized company or small business is searching for the quality of IT support needed for a mid-size office without budgeting enterprise costs, contact Progent.
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-premier CCIE network experts can assist you to maintain your legacy PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft Premier professionals can provide expert support for major deployments of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-location Exchange installations or updates and can provide local personnel to assist large companies with deployments of Exchange Server 2007 in the or any region served by Progent's engineers.
Progent's Microsoft-Premier SQL Server engineers offer a range of services to assist small and midsize businesses to design, configure, manage, and troubleshoot MS SQL Server 2008 systems so that they realize the optimum competitive advantage from Microsoft's advanced relational database platform. In addition, Progent offers consulting expertise for network architecture, enterprise-wide security, and custom software development to increase the business value of your computer network.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and verify a repeatable process for restoring services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, updates and patches and can generate reports to confirm complete service restoration, validate Service Level Agreements and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, deploy, test and manage a DR system based on VMware Site Recovery Manager.
Progent offers small organizations two low-cost network security evaluation scanning packages that include, at a set price, remotely managed inventory scans of your network security profile which are evaluated by professional information security specialists who assess the results of the scan, deliver objective summaries of your current network security, and make suggestions for improvements. Progent has developed two complementary network security evaluation scanning packages for external and internal scanning that are priced to meet the budgets of small businesses while offering enterprise-quality evaluations of your network's vulnerability to assault.
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting to help organizations of all sizes to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent practices information transfer from Progent's support experts to customers. By educating clients to handle technical issues that are within their comfort zone, Progent is able to focus on providing hard-to-find services where Progent has little competition. Medium-size companies who utilize familiar freelance consultants or who maintain internal support personnel benefit when Progent passes on information about critical technology and proven methodologies to make their IT environments more robust, protected, and productive.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco appliances for centralized management.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, reduce their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.
Progent's Microsoft certified engineers can help you to pilot Microsoft Windows 7 to confirm application compatibility and to determine its speed and reliability running in your environment. Progent can also help you to evaluate the likely business value of adopting Windows 7. If Windows 7 makes sense for your business strategy, Progent can assist your IT organization to plan and execute a smooth deployment of Windows 7 from a your current version of Microsoft Windows.
Microsoft WSUS allows network managers to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support personnel can fully and effortlessly manage the installation of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft SUS deployment, setting up user's computers, establishing the Group Policy parameters, and making sure your Microsoft Software Update Services GPO is associated with an Active Directory container that makes sense for your system environment.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, enhancing and fixing Microsoft SCOM environments and can provide companies of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to remediate critical issues uncovered by SCOM 2012.
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can collaborate with teammates who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to receive and send email, search the GAL, import addresses, sync up calendars, and alert fellow workers to conferences with your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage education.
Systems Management Server provides added functionality for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs reduce the overall operational expense of managing and configuring software by making it simpler to install system images, manage mobile devices, and run management tools. In addition to advising you about techniques to save management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT tasks involving areas that Feature Packs are intended to streamline. Progent's migration and upgrade services can minimize spending and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can help you develop efficient processes and standards to manage handheld computers and smart mobile communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security strategy that includes standards, procedures and IT products to keep your IT network safe.
Progent can help small and medium-size organizations to implement and troubleshoot teleconferencing platforms to allow their at-home workforce to interact efficiently with fellow workers and customers.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco devices for unified management.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point.
Progent can provide enterprise customers the services of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's complete portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN storage deployments efficiently following best practices.
Progent offers support services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.
Progent can give you access to experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to match your unique company requirements. Progentís Microsoft-certified support experts provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce integration services for safe, company-wide resource sharing as well as interfacing with Customer Relationship Management programs.
Progentís Co-managed Help Desk service allows your business to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution based on the top shared professional services automation tool for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Cisco certified Wi-Fi consultants can provide affordable online and on-premises support for both end-of-life and modern 802.11ac Aironet wireless access points and Progent can assist you to design and maintain wireless solutions that incorporate indoor and outside/ruggedized Aironet APs.
Progent's certified security staff can help you safeguard your Mac environment through expert services including running security audits, recovery from virus and denial of service attacks, setting up firewalls, implementing safe remote and mobile access, installing automated software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy adapted for the specific objectives of your business information system.