Progent can provide the services of an accredited engineer with expertise integrating technology from the major video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, configure, upgrade, or maintain a video conferencing environment that protects your current investment and optimizes the business value of your IT system. Progent also offers the services of infrastructure consultants able to help companies of any size to build and maintain a network that provides the speed, reliability, security, and expandability you need to accommodate your video conferencing/telepresence environment.
SQL Server 2014 incorporates major improvements in critical areas such as performance, availability, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite consulting services including system design, configuration, administration, remediation, and software development expertise to enable organizations of any size to realize fast return from their SQL Server 2014 investment.
Progent can help small businesses to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify IT management and reduce hardware investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and network infrastructure and ensure that you sidestep the typical mistakes small companies make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Android smartphones and tablets.
Configuration Manager automates software provisioning at scale, simplifies security and compliance settings control, inventories network assets, protects against company data leakage, performs network health monitoring, enables safe end-user self service, and delivers a single point of control for managing mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can assist you with any aspect of designing, implementing, operating and repairing a SCCM deployment for local, cloud, or hybrid networks.
Progent's Microsoft-Premier SQL engineers offer an array of support services to assist small companies to plan, configure, manage, and troubleshoot SQL Server 2008 systems in order to gain the optimum strategic advantage from Microsoft's state-of-the-art information management platform. Also, Progent offers expertise for system infrastructure, company-wide protection, and custom software development to increase the business benefit of your SQL Server network.
Fortinet next-generation firewalls (NGFWs) are leaders in offering best-in-class performance for SSL/TLS inspection. Progent's Fortinet firewall experts can help your business to configure your Fortinet FortiGate firewalls to protect your digital assets at the enterprise edge, within the data center core, at branches, and in the cloud.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Microsoft-certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your company, develop test environments and migration plans, tune your network for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support staff, create a corporate-wide security strategy, streamline IT administration, help with application development, and build and validate a DR/BC plan.
The CISA credential is a recognized achievement that represents expertise in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that consultants undergo a comprehensive examination administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier network security audit consultant trained to help companies in the areas of IS audit services, IT enforcement, systems and architecture ROI, information technology service delivery, safeguarding of information resources, and business continuity preparedness.
Progent provides the help of Microsoft and Cisco-Certified IT support experts to show clients affordable ways to help organizations maximize the value of Microsoft and Cisco products. For networks that span from small offices to nationwide enterprises, Progent's expert consultants can assist you to improve your network's e-mail architecture, security, availability, performance, and network administration.
When performing consulting tasks for corporate clients, Progent follows a phased methodology based on specified milestones in order to achieve budgetary, timing and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows industry project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design tuning, and professional deployment. All phases are recorded to make available a detailed description of technical services performed and to help in ongoing network support.
Progent’s consultants provide expertise in a variety of technologies relevant to mobile connectivity including network architecture, Activesync, wireless security, mobile e-mail, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft certified consultants can save your company time and expense by using their wireless background to help you choose and integrate wireless networking solutions that make sense for your business. Progent can also tune your IT infrastructure so that mobile PDAs perform more reliably.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest client satisfaction and are afforded the tightest working relationship with Microsoft. The knowledge, capabilities, and dedication needed to achieve the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your business more complete solutions for your IT network.
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, simplifies ongoing support requirements, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-site migrations, Progent offers the background to finish your project quickly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior machine learning technology by SentinelOne to defend endpoint devices as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily get by traditional signature-based anti-virus tools. ProSight ASM protects local and cloud resources and offers a unified platform to address the entire malware attack progression including blocking, identification, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design specialized line-of-business programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting consultants can help you design reports that allow you to track your business more thoroughly, transforming raw information into valuable understanding of your company and customers.
Cisco's Meraki MS line of access and distribution switches are designed for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants can provide cost-effective remote consulting expertise to help you to design and implement a productive network solution based on Meraki switches, simplify network administration with Meraki's cloud-centric management architecture, configure policies to ensure compliance, develop and test a disaster recovery plan, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a cohesive networking infrastructure.
Progent’s Microsoft certified experts offer a variety of consulting services for Dynamics GP (formerly Great Plains). Dynamics GP is an accounting and ERP package built, like all Microsoft accounting solutions, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and integrate, and with its modular approach you are able to license only the capability you currently need, with the ability to expand users and enlarge functionality when necessary. Progent’s Dynamics GP/Great Plains consulting engineers can help you install, customize and administer the latest version of Microsoft Dynamics GP or upgrade smoothly from an older version.
Progent's management team consists of seasoned veterans with years of experience delivering network consulting services, troubleshooting, and long-term information system planning to organizations ranging in size from startups to Fortune 500 companies. Great service calls for great people, and Progent has put together a management team that can provide businesses with the best service value available anywhere.
Les Kent has a 35-year history of successful technology integration, executive management, sales, and operations. He has demonstrated a knack for creating sophisticated information technology solutions during his time as as a system designer, software developer, project manager, implementation expert, and problem solver for small companies, new ventures, and major corporations.
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of network security professionals. GIAC certifications are acknowledged by companies and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with any of the security capabilities covered under GIAC certification such as auditing network vulnerability, security incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with synchronous replication to deliver rapid, zero data loss disaster recovery between datacenters located as far as 185 miles away from one another. Progent's roster of veteran IT experts can assist your business to plan, deploy, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by delivering help with procedures like assigning disk pools, arranging plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network, and verifying your disaster recovery system to show compliance with industry standards and government requirements.
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a wide range of online support services to help you to plan, develop, pilot test, install, manage, and troubleshoot applications based on any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help your business to upgrade your legacy Excel solutions to the latest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and fix compatibility problems between various releases of Office Excel. Progent offers on-demand support to clients looking for a fast fix to a stubborn problem related to Excel and Progent can also provide full project management support for migrating or creating line-of-business application software based on Excel. Progent's cost-effective online training for Excel can be customized to meet the needs of individual users or teams.
Progent can provide fast and affordable remote access to an authorized Oracle database administration consultant or an Oracle application developer. Progent offers comprehensive DBA services for all versions of Oracle's RDBMS platform and can also assist you to design, build, update, or fix Oracle applications written with SQL and PL/SQL. Progent also provides consulting for Data Guard and Streams replication tools and Oracle Recovery Manager.
Progent's Power BI experts can assist your business to design, deploy, maintain, update or debug your Power BI business analytics solution. Progent can also help you to prepare your target data for Power BI reports and dashboards. Progent can show you how to implement and manage an onsite, cloud, or hybrid network model for Power BI.
Cisco's security and offsite access technology for small companies offer a comprehensive range of easy-to-administer security solutions to help safeguard your local and remote information system. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP certifications who are able to assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that fit most closely with your business objectives.
Progent's Cisco certified wireless networking experts can provide affordable remote and on-premises help for legacy and current Wave 2 Aironet wireless access points and Progent can help you to design and maintain wireless environments that include indoor and outdoor/industrial Aironet access points.
Progent's consultants can provide Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and email expertise, network protection services, and custom training. Progent can help clients to upgrade to macOS from Mac OS X or other earlier editions of OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud. For computer networks built solely on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, integrating and supporting a network environment that is available, secure, fast and aligned with your organization's business goals.
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
The clustering technology built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been dramatically redesigned to simplify the installation, setup, and management of server clusters that provide greater levels of network availability, protection, performance, and flexibility. New or enhanced features include cluster Validation, revamped setup and deployment, improved cluster management, redesigned cluster infrastructure for increased availability, hardened protection and quorum structure, fewer failure points, more disk and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help you evaluate the business benefits of Windows clustering, plan and implement a deployment, educate your network support personnel to manage your cluster environment, deliver ongoing consulting and technical help services, and create and test a business continuity plan.
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by checking the state of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so that any looming issues can be resolved before they can disrupt productivity.
Progent can assist your company to design, deploy and debug a backup solution based on MSP360 technology. MSP360 enables file or image-based backup/recovery for virtual machines and physical machines, works with all popular public clouds, and allows businesses to build a backup solution with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss caused by human miscues, system errors, ill-intentioned users, and malware assaults such as ransomware.
Windows 8.1 is designed to power computers ranging from smart phones and tablets to power-user desktops. A wealth of new and improved capabilities, such as its touchscreen support and signature live tiles GUI, provide a broad range of advantages for organizations who understand how to exploit them. Progent's Windows experts can assist get your business up the learning curve with Windows 8.1 and show you how to derive significant business value from the operating system's various technical enhancements.
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with replication to provide fast, zero data loss disaster recovery between sites that are up to 185 miles (300km) apart. Progent's team of veteran network consultants can help your business to plan, deploy, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by delivering help with procedures such as assigning disk pools, arranging aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network, and verifying your disaster recovery system to show adherence with information assurance standards and regulatory mandates.
Progent can help your company to design, deploy and troubleshoot a backup solution based on MSP360 software. MSP360 offers file or image backup/recovery for virtual machines and physical computers, works with all leading public clouds, and allows businesses to create a backup ecosystem with a minimum Recovery Time Objective and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to protect against data loss caused by user mistakes, computer errors, malicious insiders, and malware attacks such as ransomware. To learn more, visit ProSight Data Protection Services 360 Backup solutions.
Progent's Duo services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity verification on Apple iOS, Android, and other out-of-band devices.
SQL Server 2014 includes major enhancements in critical areas including performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services including system design, configuration, administration, troubleshooting, and software development services to help organizations of all sizes to realize fast return from their SQL Server 2014 deployment.
Nagios and MRTG are powerful, license-free monitoring utilities that operate under the Linux OS and can be used to monitor UNIX networks, Microsoft Windows systems, or multi-platform systems where Linux and MS Windows coexist. The Nagios monitor allows network managers to track system services such as SMTP, HTTP, SSH, and NNTP. MRTG allows you to track the traffic in and out of SNMP network devices including servers, routers, and switches. Progent's network monitoring engineers can help you utilize both these tools to streamline and troubleshoot your system.
Microsoft CRM helps small companies build profitable customer interactions. Built-in Sales and Customer Service components allow employees to share data to help improve sales success and offer steady, efficient customer service. Progent can set up the optimal network environment, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can help you combine Microsoft CRM with your sales or customer service databases.
Progent's Cisco-certified wireless integration consulting experts can assist you to deploy, manage, and debug Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Android, and other personal devices.
Progent can provide cost-effective online and onsite consulting to assist organizations of any size to migrate any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow access to Google's state-of-the-art machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security.
If you are a network engineer with system support experience, teaming with Progent and assisting our customers will enhance your abilities through collaboration with our staff of mutually supportive, high-output consultants. Progent's concentration on providing network consulting and computer help to small companies will give you the opportunity to work in depth with decision makers and contribute significantly to the growth of exciting organizations. Also, Progent's virtual office environment provides the most advanced tools for off-site support and wireless access to help you to come up with fast solutions when you take on business-critical issues.
Progent’s fault tolerant system consultants provide reliability support, disaster recovery planning, system load balancing, high-availability interoffice connectivity, high-availability Internet architecture design, non-stop data center support, and other 24x7 networking support to help your company create a non-stop network for line-of-business applications. Progent possesses the background to design economical, fault-tolerant systems by utilizing the evolving library of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco certified consultants can show you how to you design a fault tolerant mutli-location network with a fully mirrored Internet interface and intelligent system load balancing.
Progent’s computer outsourcing support offerings for small businesses feature planning Windows XP, .NET, and Microsoft BackOffice systems, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-site troubleshooting, resolving chronic IT issues, and creating a comprehensive security strategy. Progent can help you enhance network reliability and throughput with non-stop technologies, redundant network topology, and proactive server monitoring. Progent also offers special project help for large-scale migrations and can assist with needs definition, resource inventory, BOM development, sourcing selection, procurement coordination, and professional documentation. Progent’s IT outsourcing help also includes training for office productivity packages such as Microsoft Office.
Progent's CISSP-certified cybersecurity experts can help organizations of any size with any aspect of information system security. Progent can help create efficient cybersecurity systems that guard a small business from advanced threats or Progent can design, deploy, and monitor a comprehensive security environment for hybrid networks that accommodate onsite, remote, and mobile clients accessing IT resources spread over a mix of physical datacenters and various clouds.
Progent's Microsoft-certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your network for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support team, develop a corporate-wide security strategy, automate IT management, help with application development, and build and test a DR/BC plan.