Progent's seasoned ransomware recovery consultants can assist your business to restore an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's webinar training classes provide small businesses the affordability, simplicity, and flexibility of virtual seminars plus the effective pedagogic techniques of experienced teachers who utilize advanced collaboration software to emulate live, participatory classrooms. Progent can provide webinar education for key desktop software including components of Microsoft Office suite such as Excel, Word, Publisher, and Visio: Microsoft Dynamics business accounting and management products including Microsoft Dynamics GP; as well as other popular desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over a quarter century of background helping manufacturing and service organizations to simplify supply chains and streamline key processes to get products to market fast and meet customer schedules dependably. Progent offers the expertise of an ERP specialist with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that can range from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
System Center Configuration Manager automates application and device provisioning at scale, streamlines compliance settings management, inventories network assets, protects against corporate data leakage, performs network health monitoring, enables secure self service, and delivers a common control mechanism for administering multi-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help you with any aspect of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid networks.
Progent's Microsoft certified consultants offer a range of support services for Dynamics GP. Dynamics GP is a Microsoft accounting package and corporate management tool built, like all Microsoft financial tools, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting products in the Dynamics GP line, provides a cost-effective tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP/Great Plains is easy to install and integrate, and with its modular approach you are able to license only the functions you currently need, with the ability to add users and enlarge capabilities in the future. Progent's Dynamics GP Software consulting engineers can help you deploy, configure and manage Dynamics GP 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.
Progent's Co-managed Call Center service allows your business to share responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a feature-rich but manageable information. The inter-connectivity requirements of the Microsoft .NET components bundled with Small Business Server calls for a network expert with hands-on expertise and broad experience in designing and implementing cohesive end-to-end business technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise assures you success in installing, managing, and troubleshooting IT environments based on the Microsoft SBS line of servers and applications.
Progent offers cost-effective online support to assist businesses to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security.
Cisco's PIX firewalls have reached end of life and Cisco might not offer support these devices. Progent still provides consulting assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you assess whether to adopt the latest firewall technology from Cisco. Progent's Cisco-certified specialists can help your company design and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
Progent's Linux support experts offer small businesses and software developers assistance with managing and maintaining Linux computers that operate with Microsoft-based networks. Progent offers your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with an easy one-stop source to show you how to build and maintain a protected and reliable mixed-platform network and communications solution that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's Experts Team offers consulting in key fields that include Macintosh networking and programs; Expertise for Linux-powered, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or CRM consulting; Strategic and specialized application support; Chief Information Officer, business analyst, and project management outsourcing; Special applications development and integration; Web, eCommerce, EDI, and customer information portal development and deployment; Database support and performance help; Business information expertise; and Telecommunications architecture support.
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide range of online services to help you to plan, program, test, install, manage, and debug applications based on any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to upgrade your existing Excel applications to the latest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between various versions of Excel. Progent offers as-needed help to clients looking for a fast fix to a stubborn problem related to Excel and Progent also offers comprehensive project management support for migrating or creating mission-critical applications based on Office Excel. Progent's affordable online training for Excel can be customized to meet the needs of individual users or groups.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Progent's certified database consultants can provide businesses of any size online support for leading RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include installation and integration, database design and programming, management services, replication and synchronization strategies, capacity planning, tuning, migration, information security, backup/restore options, troubleshooting, and training.
Progent can provide affordable online consulting to assist businesses to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
Progent offers comprehensive support for each phase of your Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, specification of new software licenses and hardware needed, suggested vendor sourcing, pilot verification at client location or at Progent's testing lab, managing temporary coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the previous servers, and training for customer's IT group and users.
Progent offers the services of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management (ERM) strategy based on best practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines.
Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT management team, create a corporate-wide security strategy, streamline IT administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their market, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Progent's company culture will allow you to become a better consulting professional by improving your information technology skills and boosting the satisfaction of your customers. Progent makes good on this commitment by recruiting the best consulting experts for you to operate with, providing an advanced system architecture, using proprietary application tools to enable the highest level of service, and by optimizing our operational structures for attracting and retaining clients.
Progent's Microsoft Premier professionals can provide world-class support for enterprise-wide implementations of Microsoft Exchange Server. Progent's experts can help you prepare for multi-location Exchange Server 2007 rollouts or upgrades and can provide local technicians to help enterprises with installations of Microsoft Exchange in the or any area served by Progent's engineers.
Les Kent has a 35-year track record of effective network integration, executive administration, marketing, and operations. He has demonstrated a knack for developing sophisticated information technology solutions in his roles as as a system architect, software developer, project manager, implementation expert, and problem solver for small companies, new ventures, and major enterprises.
Progent's expert software programmers, relational database architects, and program management consultants can help enterprise clients to carry out development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran program managers for advanced planning and program co-ordination or Progent can assist clients fill in expertise gaps by providing relational database architects and software programmers experienced in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to incorporate SharePoint with other applications such as SQL Server and Office Excel to build data-intensive intranets and web portals. Progent also offers experience with multiple web development tools and can help businesses to build, expand, troubleshoot, or port web applications to take advantage of the most current web technology.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and establishing training environments for new technologies. For Progent clients without sufficient in-house resources to assemble proper pilot environments, the lab reduces capital costs and engineering risk and helps keep critical IT projects on schedule.
System Center Configuration Manager automates software deployment across multiple sites, streamlines compliance settings management, keeps track of network assets, guards against company data leakage, performs network health reporting, enables safe end-user self service, and delivers a single control mechanism for administering mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can help businesses of any size with any aspect of planning, implementing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Progent believes that a well designed and implemented network can be a crucial piece for enabling any firm's success, and we follow this credo in our own system environment. We have created a zero-downtime virtual office network that enables Progent's in-house consultants and certified contractors to offer fast and efficient service, collaborate closely on challenging projects, and gain from career and personal growth from being a member of a dynamic business ethos of self motivation and independence.
Progent believes that a well architected and executed information system is a vital piece for enabling a company's success, and we apply this belief in our corporate network environment. We have created a fault-tolerant virtual office network that enables our in-house engineers and certified contractors to offer rapid and effective support, cooperate easily on sophisticated projects, and experience professional and personal growth from acting as a member of a dynamic company culture of self motivation and independence.
Microsoft Windows 8.1 is designed to power devices from smartphones and tablets to engineering workstations. An abundance of innovative capabilities, including its touchscreen support and signature live tiles user interface, provide a broad range of benefits for companies who understand how to put them to work. Progent's Microsoft-certified experts can help get your organization up to speed with Windows 8.1 and make sure you derive maximum business advantage from the product's various new and enhanced technologies.
If your company runs a UNIX, Linux, or Solaris environment or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified security specialists can help your entire enterprise in a wide array of security topics including security management practices, security design and models, access management products and techniques, applications development security, business processes security, hardware security, communications, infrastructure and Internet security, and disaster recovery planning. CISM, CISSP and ISSAP define the core skills and international standards of knowledge that network security professionals are required to master. These certification give IT management the confidence that consultants who have earned their CISM or ISSAP certification have demonstrated the background and theory to offer effective security support and consulting help.
Progent's Microsoft consultants offer affordable online support and programming services to assist you to plan, implement, manage, and troubleshoot SharePoint 2010 environments that can involve web sites that can function as portals, extranets, document management applications, blogs, data marts, business information systems, enterprise-wide search engines, workflows, and other tools to support and improve information sharing. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's popular desktop programs including Excel, Word, Outlook, and Visio. Progent can help you to migrate from previous versions of SharePoint or adapt a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Android, and other out-of-band devices.
Progent's Microsoft-certified consultants can provide remote or onsite support to help organizations of any size to plan, deploy, manage, and repair a backup system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older versions of SCDPM or from a different backup platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent can provide occasional support for fixing particularly challenging issues, or full project management support. Progent's consultants can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery plan.
Mid-sized businesses can get all the benefits of Microsoft Operations Manager 2007 and have fast availability of Progent's Microsoft and Cisco Premier network support experts. Thanks to Progent's affordably priced network support programs, medium-size organizations can select a simple co-sourcing service program built around Operations Manager with network monitoring, automated alerts, comprehensive reporting, Help Desk Call Center, and remote service. For businesses with line-of-business applications who need high availability networking, Progent offers a complete 24x7 outsourcing package. Progent supports Operations Manager to offer medium-size company networks enterprise-class reliability, protection and productivity.
Progent is structured to provide comprehensive online support for all major technologies associated with today's small business IT systems and allows you to outsource a variety of vital, on-demand support services such as a part-time CIO to provide advanced IT design and negotiating capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, project management help for critical projects like site moves orOS upgrades, connectivity experts for designing high-performance and reliable network infrastructure, security engineers to verify data protection and compliance, disaster recovery experts to help design business continuity plans, and software programmers to create, enhance, or troubleshoot business applications.
Progent provides expertise for security auditing products such as Microsoft Baseline Security Analyzer for performing a set of programmed network auditing scans to uncover possible security problems. Progent has broad experience with security auditing tools and can show you how to understand audit reports and respond appropriately. Progent can help you build protection into your company processes, configure auditing applications, plan and deploy a secure system environment, and suggest procedures to optimize the security of your network. Progent's security professionals are available to show you how to set up a firewall, implement secure remote connectivity to email and data, and integrate VPN. Progent's qualified security consultants can also test the protection of web-based software and can run comprehensive information security tests of enterprise-wide security to validate your organization's compliance with recognized industry security standards such as HIPAA, PCI, and ISO 17799.
Small to mid-sized businesses can now get all the advantages of Microsoft Operations Manager 2007 and also have quick access to Progent's Microsoft certified network consulting professionals. With Progent's affordably priced IT service programs, mid-size businesses can select a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager to offer small and midsize business networks enterprise-class reliability, security and productivity.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent delivered a wireless integration solution that enabled a school to increase productivity and eliminate the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for connecting separate locations as far as 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered better performance and dependability than recourse to amplifying the 802.11b wireless network, and because it uses the 5.8Ghz band it offered protection against local interference.
Progent's disaster recovery support and business continuity professionals can show you how to create a disaster recovery plan to prepare for an IT system disaster. Progent can show you how to define a comprehensive disaster recovery plan that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, fault-tolerant system architecture that takes into account reliability issues involving a broad array of network technologies and processes.
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud integration, works with popular smart phones and tablets, allows one-time sign-on with Microsoft Azure AD, and strengthens security. Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, extends the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants offer the broad technical skills and experience to address the many IT and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the business value of your investment in this powerful product.
The knowledge and experience of Progent's certified Windows Server consultants, with an average of over 10 years of work in Microsoft integration, ensures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your business strategy. Progent can also help you with designing, installing, managing and supporting powerful information technology solutions based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system applications to meet your specific company requirements. Progent's Microsoft support experts offer expertise in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers custom e-Commerce consulting services for secure, corporate-wide information sharing as well as interfacing with CRM packages.
In addition to offering access to Microsoft Dynamics GP consultants, Progent has experts in Dynamics AX, Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, migration assistance, and 1-on-1 or group online training classes tailored to meet your particular needs. Progent's experts also can help you build and maintain a secure, reliable network foundation to run your ERP, MRP and accounting solutions.
If your business computer system mixes UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified network that permits all your OS platforms to run side by side for easy administration, seamless information exchange, high availability, enhanced performance, and strong security. Progent's UNIX/Linux/Solaris and Windows integration assistance offerings include network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote technical support and repair, on-site technical support, and Helpdesk support.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Google Android, and other personal devices.
Cisco offers a full array of routers including appliances built to provide the protection, performance, and availability required by organizations ranging from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved reliability and system availability. Progent can show you how to choose and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to grow as you support new users, start new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Routers.
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco appliances for unified management.
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement over Cisco's popular ASA 5500-X security appliances and include unified management and automation of modern security features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and execute a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to build and centrally control network ecosystems that span branch offices, data centers, and cloud resources.
Progent offers the services of a certified engineer with expertise deploying technology from the major video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help your company to plan, install, upgrade, or troubleshoot a telepresence environment that preserves your current investment and maximizes the business value of your information network. Progent also offers the services of infrastructure consultants able to assist companies of all sizes to build and maintain a network that delivers the speed, dependability, security, and scalability required to accommodate your telepresence environment.