Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver centralized control and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further layer of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Progent can provide the guidance of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management strategy following best practices promoted by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines.
Progent's short-term staff augmentation services enable businesses to respond to sudden increases in demand for network support personnel without incurring the costs and delays that come with vetting and recruiting experienced technical workers and without increasing your full-time workforce.
Progent's service specialists in Apple OS X and Windows technology can help you combine Apple Macintosh and Windows computers into cohesive environments with full sharing and workgroup support. Enabling productive co-existence among a mix of servers and workstations powered by Mac OS and Windows calls for extensive knowledge of and background with Apple Macintosh and Microsoft products. Progent's background in Microsoft and Apple service makes it possible to offer world class assistance to companies that depend on these platforms to keep their competitive advantage. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows network.
Progentís high availability network consultants provide non-stop computing consulting, disaster recovery planning, system load balancing, 24x7 interoffice access, fault-tolerant Internet connection design, non-stop data center services, and other high-availability operations support to show your organization design a 24x7 network for line-of-business applications. Progent possesses the knowledge and experience to design affordable, high-availability systems by deploying the expanding suite of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progentís Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-location network with a completely redundant Internet connection and efficient network load balancing.
Dynamics GP/Great Plains allows you to expand and manage your business better by delivering easy access to decision-driving information and a rapid ROI. Dynamics GP confers important productivity benefits including its ability to expand the reach of your organization, manage your financials, computerize financial operations, standardize processes across your company, improve inventory control, increase order accuracy, grow revenue and shorten lead-time, and increase cash flow. Progent can show you how to configure and manage a reliable, secure server and communications foundation to support Great Plains, and can offer expert Dynamics GP support professionals to help you reap all the advantages of your Dynamics GP/Great Plains software.
Progentís private cloud hosting service enables small and midsize businesses to run key applications like SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup and restoration. Smaller organizations can take advantage of Progentís private cloud to eliminate large investments in the purchase, maintenance, and operation of network hardware and facilities while benefiting the highest levels of network availability and physical security.
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
System Center 2016 Operations Manager is designed to ensure consistent performance and maximum availability for critical applications by providing centralized, mixed-platform tracking of IT resources installed across local datacenters and cloud environments. Progent's SCOM consulting team offers world-class remote and onsite expertise to assist businesses of any size to plan, integrate, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent can help you to migrate to SCOM 2016 from earlier releases of Operations Manager or from other monitoring products, or combine multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 environment to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Cisco's security and remote access technology for small to medium sized companies represent a full array of manageable protection products to help protect your entire information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems, and VPN solutions. Progent's expert consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align most closely with your business objectives.
Progent's Check Point Software firewall consultants can show you how to design, configure, and administer firewall environments that rely on Check Point Software NGFW security gateways and Check Point's subscription-based security services. Progent's consultants can also help you maintain legacy Check Point firewall models or migrate smoothly to Check Point's next-generation security gateways.
Progent can help your business to design and execute an efficient transition from a UNIX-powered information environment to a network based on Windows and capable of supporting Microsoft's popular office productivity products, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application specialists can help you guard your data and reduce productivity discontinuity by designing an effective transition plan that protects your current assets in UNIX software and technology. UNIX-to-Windows transition support services available from Progent include analysis of current infrastructure, transition strategy and validation, Exchange migration expertise, information and application migration, and processor and storage system migration and consolidation.
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized control and world-class security for your email traffic. The hybrid structure of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall.
Progent offers the services of RIM BlackBerry-premier engineers who can help small companies to plan, manage, and troubleshoot BlackBerry solutions affordably and successfully, doing away with the need for an internal BlackBerry specialist and minimizing the cost and distraction of supporting a mobile workforce. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-premier experts, Cisco CCIE engineers, and CISSP and CISM-certified security professionals. This breadth of expertise, combined with Progent's proven online support model, offers small and mid-size companies an efficient solution for incorporating BlackBerry technology productively into their information system.
Exchange 2013 incorporates major improvements to the capabilities of its predecessor Exchange 2010 and delivers powerful innovations as well as a revamped structure. These improvements favorably impact key areas such as manageability, availability, compliance, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential business benefits of migrating to Exchange 2013, create a cost-effective validation and rollout plan, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and management for Exchange Server 2013.
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in critical areas such as secure multitenancy, flexible network infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consultants can assist your business to take advantage of Hyper-V to deploy and manage virtual servers to cut IT costs and improve availability.
Progent's certified failover clustering experts can help businesses to assess the advantages of deploying Microsoft Windows Server 2012 failover clustering technology to build an advanced high-availability/disaster recovery strategy, assist your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual ones, and help you to automate the administration of clustered servers.
Progent can help you in any phase of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning high availability architecture for a local, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; configuring HLB; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook.
Progent's Microsoft-certified engineers can help you plan, document, implement, administer, and repair a system-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the key 32-bit applications that you want to retain plus the latest 64-bit editions of applications you plan to install.
Progent's CISSP-premier network security consultants can help organizations of all sizes with any facet of information system security. Progent can implement cost-effective security solutions that protect a small office from advanced malware attacks or Progent can plan, configure, and monitor an end-to-end security environment for hybrid networks that support onsite, online, and mobile clients sharing IT resources distributed over multiple physical sites and various clouds.
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis technology to guard endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to automate the complete threat progression including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats.
If your company operates a UNIX, Linux, or Solaris environment or a multi-OS IT environment, Progent's CISM and ISSAP-certified consultants can help your whole organization in a broad range of security topics including security management procedures, security architecture and strategies, connection control products and techniques, software development security, business processes security, hardware security, communications, network and Internet security, and workplace recovery preparedness. CISM and ISSAP define the basic competencies and worldwide standards of performance that information security professionals are expected to possess. These certification provide IT management the confidence that those who have earned their CISM or CISSP certification have demonstrated the experience and theory to offer effective security management and engineering help.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's production servers in a solution that delivers the highest level of availability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting options are based on proven virtualization techniques that allow small businesses with multi- platform IT systems to economize significantly on the expense of capital investments, system maintenance, and network management while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can eliminate as much as 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
Progent is a pioneer in economically providing world-class IT help to small companies. Progent's success in handling the IT service needs of the historically underserviced small company market is the combined outcome of major technical and operational breakthroughs that have eliminated much of the conventional expenses out of managing network service, added unmatched professional skill into the support mechanism, and dramatically accelerated the solution process.
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with continual replication to deliver fast, zero RPO disaster recovery (DR) between sites that are up to 185 miles away from one another. Progent's roster of veteran network consultants can help you to plan, configure, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your functional requirements and budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by providing help with tasks such as assigning disk pools and shelf IDs, determining aggregate layout, setting up volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to verify adherence with information assurance standards and government requirements.
Progent offers consulting for security auditing software including Microsoft Baseline Security Analyzer for running a set of automatic system auditing scans to identify potential security gaps. Progent has broad knowledge of network auditing tools and can show you how to make sense of testing reports and react effectively. Progent can show you how to build protection into your business processes, install auditing tools, plan and implement a protected network architecture, and recommend procedures to maximize the safety of your network. Progent's security engineers are ready to assist you to configure a firewall, design safe remote access to email and data, and integrate VPN. Progent's certified security consultants can also test the security of web software and can provide extensive information security assessments of company-wide security to validate your company's compliance with key industry security standards such as HIPAA, PCI, and ISO.
Progentís wireless engineers can help small organizations design, select, evaluate, deploy and support protected building-to-building wireless bridges that integrate seamlessly into your existing network while providing a degree of security that equals or excels wireline interfaces. Progent provides expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to select and install the wireless link technology that align best your company requirements.
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed support activities. Unlike many independent consultants or small service organizations who provide scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service documentation sent by each consultant to each customer. The practice of documenting and organizing service activity allows more efficient service and avoids a variety of common problems such as when a service client is virtually held hostage to a consultant who refuses to let go of vital service information.
SQL Server 2005 delivers powerful, standardized tools to computer professionals as well as to network users, reducing the complexity of designing, integrating, managing, and accessing enterprise information and analytical programs on platforms ranging from mobile devices to corporate data systems. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and wide knowledge in planning and deploying information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's consultants can help you with any stage of Microsoft Azure integration such as needs analysis, prerequisites evaluation, solution architecture, pilot testing, implementation, centralized administration, performance optimization, software license controls, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can help you to configure and debug firewall appliances and VPN tunnels so your clients can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist your organization to set up a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure services.
Progentís non-stop interoffice connectivity and fault tolerant system infrastructure consultants can help small businesses create non-stop Interoffice connectivity via fully redundant system architectures featuring transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office networks based on non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide affordable 24x7 interoffice networking.
Progent's Wireless Consulting Services provide a convenient, economical option for companies of any size to integrate, manage and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's UNIX family consulting services offer small and mid-size businesses and software developers help with managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent offers your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience offers you an easy one-stop consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications solution that supports UNIX and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progentís Microsoft-certified experts can provide small and midsize companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and data. SharePoint Portal Server provides a common spot for your workers or clients to connect to, manage, share and interact with relevant data, documents, and software and to communicate with one another. It allows faster and better decisions, more effective sharing across groups and more economical business practices. The main objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge available within and outside an organization. Windows SharePoint Services connect workers, clients, workgroups and projects with the information theyíve developed in a manner that makes data easy to locate, retrieve and apply.
Progent offers the services of an accredited consultant with expertise deploying products from the leading telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist you to plan, install, upgrade, or troubleshoot a telepresence solution that protects your current investment and maximizes the strategic value of your information system. Progent also offers the services of network infrastructure consultants who can help companies of all sizes to build and maintain a network that provides the speed, reliability, security, and scalability required to accommodate your video conferencing/telepresence environment.
Progent's pricing model is to charge for remote service and on-site help per minute. As a result, you are invoiced exclusively for delivered services. Progent does not impose a more expensive rate for off-hours or emergency support, and within California or in areas where Progent offers on-premises service, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no service activation charge and requires no monthly commitment for support services provided during regular working hours. Many service organizations demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big bills for fast fixes so you will not be tempted to permit minor problems to fester.
Progent's CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Mid-sized companies can enjoy all the benefits of System Center Operations Manager 2007 and have quick availability of Progentís Microsoft and Cisco Certified IT support professionals. With Progent's affordably priced IT service packages, mid-size businesses can select a basic co-sourcing package built around Microsoft Operations Manager with server monitoring, proactive warnings, in-depth system analysis, Help Desk Call Center, and remote troubleshooting. For companies with line-of-business environments who need zero-downtime networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to offer medium-size company information systems world-class availability, protection and productivity.
If you want to update your corporate web site, create internal websites for applications such as HR or employee training, establish a powerful web presence for a new venture, or write line-of-business, data-driven specialized web applications, Progent can provide skilled and proven web designers. Progent's consultants can also help you design and manage a secure, robust server and communications infrastructure, including off-site and wireless access, to run your web solutions.