E-Mail Guard by Postini offers constantly updated spam and virus filtering, content filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and service firm. If your organization is too small to qualify for a regular Postini license, you can still get the use of Postiniís Perimeter Management services via Progentís E-Mail Guard spam filtering and anti-virus aggregation offering. Progentís certified email security professionals can show you how to devise an email protection strategy that incorporates spam filtering and virus protection services and processes.
If your company is developing UNIX or Linux software on a network that has Microsoft Windows-based servers, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to focus on your area of high-value know-how without the constant hassle of maintaining your business network. By using automated server monitoring and by delivering remote and in-person support as your business needs it, Progent represents an economical alternative for supporting an IT system that features excellent availability, security, and performance. Progent's Linux developer support offerings feature comprehensive information technology outsourcing, virtual server infrastructure, online and on-premises support and repair, network monitoring, and Help Desk Call Center outsourcing.
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, create test systems and rollout plans, optimize your network for on-premises, multi-location, cloud-based, and hybrid environments, train your IT management, staff, create a corporate-wide security plan, streamline IT administration, assist with creating applications, and build and test a DR/BC plan.
If your company network combines Linux platforms with Windows, Progent can assist you to integrate your computers into a unified network that permits all your operating systems to coexist for simple management, seamless information exchange, high dependability, enhanced performance, and strong protection. Progent's UNIX/Linux and Windows coexistence assistance services feature network infrastructure integration and support, support for Windows services for UNIX, online server monitoring and administration, online network support and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Les Kent has a 35-year history of effective network integration, executive management, sales, and operations. He has demonstrated a knack for developing sophisticated IT solutions in his roles as as a system designer, programmer, project manager, deployment consultant, and troubleshooter for small businesses, start-ups, and major enterprises.
For mid-size companies looking for IT consulting services, Progent can deliver a variety of options such as local service, on-line assistance, phone-based Call Center, round-the-clock support with automatic network monitoring, emergency staff augmentation, business relocation support, software programming, and expert consultation. For midsize businesses in California or other regions serviced by Progent's onsite consultants, Progent provides professional in-person help for fixing network issues rapidly and economically.
Application Publishing with ISA Server 2006 allows greater protection of intranet resources while enabling increased productivity by making these resources available to legitimate remote or mobile users. ISA Server 2006 helps protect corporate applications, services, and information across all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-expert ISA Server 2006 experts can help you plan, deploy, configure, and support ISA Server 2006 on your network so that your business benefits from a smart and affordable balance of protection, productivity, and performance.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company deploy and support Ciscoís security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and offer the flexibility to expand with your growing business requirements. Progentís Cisco-Premier network consultants are familiar with Ciscoís comprehensive family of hardware and software aimed at preventing information pilfering, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can show you how to deploy Cisco technology to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized client access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
Progentís colocation center support services are designed for businesses with equipment housed at IDCs or data center colocation hosting sites and requiring on-demand in-person assistance at the colo facility as well as remote support from Microsoft and Cisco Premier Certified experts. Progent provides a full array of data center and data center and colo consulting services including system architecture evaluation, Windows and UNIX server installation and maintenance, tech support for server and communications networking, development and deployment of non-stop configurations, defining and deploying layered security defenses, firewall configuration and support, designing load balancing solutions, and planning fault tolerant server and storage clustering configurations.
Progent offers the support of certified consultants as well as seasoned software programmers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity planning specialists, and security consultants to assist you to assess the likely benefits of SQL Server 2012 for your business, set up test systems at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other database platforms, and define a cost-effective and safe IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Windows. Remote and onsite assessment and upgrade services for Microsoft Windows 10 available from Progent's consultants include Return on Investment estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, automated provisioning and administration, network optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and end users, and ongoing consulting support.
Progent's Juniper Networks-authorized network consultants can assist your company to design and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and upgrade efficiently from outdated products to the latest versions. Progent's Junos OS engineers can also provide support for Juniper's flagship network operating system to help you to simplify the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist you manage networks that incorporate a combination of Juniper's OS platforms.
With the Catalyst line of switches for small and mid-size businesses, Cisco allows organizations to realize all the benefits of bringing intelligent services into their IT infrastructures. Cisco's switching technology allows you to enable features that make your IT network sufficiently available to handle time-critical needs, scalable to support future growth, secure enough to protect restricted data, and capable of prioritizing and controlling traffic flows to streamline network performance. Progent's Cisco certified consultants can show you how to select and integrate Catalyst switches that make sense for your business. Also, Progent's CISM certified security consultants can help you develop a strategic security plan and configure Catalyst switches so they help support your security policies. Cisco Catalyst switches that Progent supports include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Progent's Wi-Fi site survey services make it easy to design, install and troubleshoot a Wi-Fi LAN optimized for your environment, offering you a WLAN that has the coverage, speed, density, data protection, and roaming ability your company needs.
Progent's Microsoft-certified failover clustering experts can help you to assess the advantages of utilizing Windows Server 2012 failover clustering technology to create an advanced fault-tolerant/disaster recovery strategy, help you to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for failover clusters that include physical servers or virtual ones, and show you how to automate the management of failover clusters.
Before Progentís Microsoft Operations Manager solution, system issues were approached reactively, after workers complained about them. With the help of proactive, computer generated warnings and trend analyses sent by MOM, Progent can now fix network troubles before they grow to be serious enough to impact network availability. Thanks to MOM, Progent can resolve looming problems before clients know that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class availability, security and productivity.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi access points, optimizing wireless performance by limiting the effect of RF congestion, enhancing wireless uptime with fast auto-failover, and strengthening security by identifying threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller solutions.
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in important areas including multitenancy, agile infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your company to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce network expenses and improve productivity.
Progentís private cloud hosting service enables small and midsize businesses to run mission-critical applications such as SQL and Exchange from a secure Tier III data center on fully redundant hardware with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup and restoration. You can take advantage of Progentís private cloud hosting service to avoid major capital costs for the acquisition, upkeep, and operation of computer hardware and facilities while benefiting world-class levels of system availability and security.
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent backup/recovery consultant. The interview is intended to help evaluate your organization's preparedness to defend against ransomware or recover rapidly after a ransomware attack. Progent will consult with you personally to gather information concerning your current antivirus tools and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective AV and backup/recovery environment that minimizes your exposure to ransomware and meets your company's requirements.
Progent's certified Windows Server 2019 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers significant enhancements in scale, performance, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to design and implement an efficient migration of your databases and applications to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants can provide remote or onsite support ranging from on-demand design review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on time and on budget.
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 Exchange Online and local Exchange deployments. This allows you to have certain mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any phase of designing, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.
Progent can help your business to evaluate the many subscription plans available with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud-based resources.
Progentís Technical Response Center provides affordable nationwide extended hours online troubleshooting for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers provide 24x7 phone support and online direct network access to troubleshoot and repair network problems quickly and affordably.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time spent looking for critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it.
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized control of advanced security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and execute a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.
Remote continuous monitoring, automated alarms, and actionable reports are vital to maintaining the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management technology has progressed to the point that businesses of all sizes can afford a degree of network stability that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management options available as low-cost service packages designed to help you to detect and fix a an array of IT network issues before they get big enough to hurt your business.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of rigorous examination and significant experience with network security design. ISSAP security experts possess in-depth understanding of access management systems and methodologies, phone system and network protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all phases of secure network architecture.
Cisco Unified Communications Manager (CUCM), formerly branded CallManager, operates as the foundation of Cisco's collaboration platform. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express provide a borderless IP-PBX by integrating with applications like Unified CM IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified consultants offer effective and affordable online and onsite support to help organizations of all sizes to build and maintain CUCM ecosystems by providing Unified Communications Manager integration and technical support consulting services that add maximum business value. Progent can help with any facet of Unified Communications Manager configuration and troubleshooting in areas that include integrating Cisco VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for high availability, capacity planning, and integration with Exchange Server.
Progent's Cisco CCIE network infrastructure experts can assist your business to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Progent's CISSP-certified network security experts can help organizations of all sizes with any facet of information system security. Progent can help create cost-effective cybersecurity solutions that protect a small office against modern threats or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing IT resources distributed over multiple physical datacenters and public and private clouds.
ProSight LAN Watch is Progentís server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the state of critical assets that power your IT network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent consultant so any potential issues can be addressed before they have a chance to disrupt your business.
Progent offers three basic kinds of Call Center services including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft experts gives your clients convenient access to a reliable technical group with extensive experience providing phone support and online troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on earning the support Helpdesk a respected reputation as a key contributor to business productivity. Progent's target is to fix and not merely report problems.