Microsoft SQL Server 2016 offers major enhancements in speed, capacity, security, uptime, BOYD integration, plus built-in business intelligence. New features include PolyBase for processing SQL and NoSQ databases simultaneously for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and centralized control over local and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help organizations of any size to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a feature-rich but manageable information. The integration demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires an IT expert with hands-on background and extensive experience in designing and building effective and comprehensive business technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting IT solutions powered by the SBS suite of servers and applications.
For mid-size businesses who need IT consulting services, Progent can deliver a variety of alternatives such as on-site help, remote assistance, off-site Call Center, 24x7 support with automatic network monitoring, temporary staff augmentation, site relocation services, application programming, and expert consulting. For medium-size businesses in California or other areas serviced by Progent's field engineers, Progent offers professional on-premises support for solving network problems rapidly and economically.
If your company operates a UNIX, Linux, or Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-certified consultants can assist your whole organization in a wide array of security areas such as security management procedures, security architecture and strategies, connection management products and techniques, applications development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISA and CISSP stipulate the core skills and international standards of performance that network security managers are expected to master. These accreditations provide executive management the confidence that those who have earned their CISM, CISSP or ISSAP qualification have the background and theory to deliver world-class security support and engineering services.
Microsoft Small Business Server is a low-cost collection of server products that provides the basis for a feature-rich but manageable IT network. The technical demands of the Microsoft .NET products bundled with Small Business Server 2011 calls for a network consultant with hands-on experience planning and building cohesive, end-to-end business network solutions. Progent's Microsoft SBS Server consultants have an average of more than 10 years of background supporting business systems built on Microsoft products. This expertise assures you results in deploying, managing, and repairing network environments that incorporate the SBS Server suite of servers and applications.
Progent's certified Windows Server 2019 consultants can help your company to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
With Catalyst switches for small and mid-size companies, Cisco allows companies to realize the full advantages of adding intelligence into their IT infrastructures. Cisco's switch technology makes it possible to enable features that make your IT network sufficiently robust to handle time-critical requirements, scalable to facilitate future growth, secure enough to protect confidential data, and designed for differentiating and controlling all traffic to streamline network operations. Progent's CCIE certified engineers can show you how to pick out and integrate Catalyst switches appropriate for your business. In addition, Progent's CISM certified security specialists can show you how to develop a strategic security policy and set up Catalyst switches so they help support your security policies. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Progent's Cisco Jabber consultants offer online or onsite expertise to assist organizations of all sizes to design, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth support for the technologies that make up creating an end-to-end Cisco Jabber solution such as Cisco network devices and management software, Microsoft Office applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, Wi-Fi networks, cyber security, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration ecosystem.
Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies packaged within one agent managed from a single console. Progent's security and virtualization experts can help you to design and configure a ProSight ESP environment that meets your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also assist your company to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware.
Progent offers businesses of all sizes enterprise-class network remote or on-premises consulting services for information systems powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security consulting for businesses varying in size from the small office to the global enterprise.
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 and on-premises Exchange deployments. This allows you to have specific mailboxes located on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365 initiative is carried out on time and on budget.
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of advanced cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and execute an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.
Progent's certified Windows Server 2019 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major enhancements in scale, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can broaden their reach, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.
Progent's Microsoft-certified consulting experts can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project supervision, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile device management and synchronization, telecommuter access, data and identity security, streamlined deployment and administration, network design, Wi-Fi support, business continuity planning, group and personal training for IT support staff and end users, and ongoing consulting support.
Progent’s IT outsourcing services offer economical computer consulting for mid-size businesses. Whether it includes planning network architecture, setting up an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or developing a web-based eCommerce solution, outsourcing your network technical services can reduce costs and minimize risks, permitting IT support budgets to grow in a more moderate and manageable fashion than is possible by amassing a large, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and robust network architecture for your vital Windows-powered business software including Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.
Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's modern wireless controller technology.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
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Progent's Microsoft-certified consultants have 20 years of background providing e-mail and unified email/telephony solutions for companies. Progent offers economical Exchange Server support services to enhance email security and virus protection, provide fault tolerant email, and implement remote and wireless email access. Progent’s Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent provides national remote help and troubleshooting services for companies that run environments powered by versions of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft technology. Remote IT help provides optimum return for your information technology budget by protecting user productivity and limiting the hours charged for network repair services. Sophisticated remote access utilities and skilled service specialists and consultants combine to enable Progent to solve the majority of IT problems without wasting time and expense by traveling to your site. In most of situations your IT problems can be dealt with over the phone or through a mix of phone support and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP premier security professionals to assist with the toughest system problems.
Progent provides Windows Cluster Server assistance to help your organization implement zero-downtime clustered servers that can provide 100% uptime. Windows cluster servers for high-availability systems include Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. By helping you plan high availability clustered server solutions around Microsoft Windows Server Cluster 2003, Progent’s Premier Windows engineers make sure that your high availability server clusters are set up to maximize the strategic value of your IT system.
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to assess the value of Microsoft Exchange 2010 for your company and can assist you to design and carry out a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick return on investment by increasing your productivity, lowering the cost of hardware and service, simplifying management, and consolidating your key communications platforms.
Progent can provide the cost-effective support of online Internet connectivity experts to assist your organization to assess or enhance your ISP services so your Internet connectivity solution meets your business needs. Services available from Progent's engineers include assessment of your existing bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and managing a seamless move to a different carrier and/or service arrangement. Network provisioning can include enhancing current routers and deploying additional ones, implementing firewalls, and upgrading dependable Border Gateway Protocol architectures.
Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to create specialized mission-critical programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting consultants can help you design reports that let you analyze your business more thoroughly, transforming uncooked data into useful insights into your company and customers.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver web-based control and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter.
Progent's Data Center consultants can help you find fault-tolerant data centers that match the particular needs of your company. High availability colocation sites are especially attractive to small organizations because of their affordability and convenience in comparison to taking a do-it-yourself approach. Trying to design an on-site data center that offers even a minimum level of fault tolerance is too expensive for the majority of small companies. Progent can help you reap all the benefits of high availability data centers and fault tolerant colo sites by providing a complete range of consulting and maintenance services.
Progent can provide one-on-one training designed for individuals who wish to expand their knowledge of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online training for macOS and Mac OS X applications.
Progent provides network services for mid-size companies with 100 to 250 system clients. The medium size company or office has traditionally been an underserved segment of the market for network support services. The cost structures and service delivery models of major outside service firms make them excessively expensive for the typical small company or small medium business (SMB), which usually has a minimal IT budget with which to maintain an information system whose advanced technology and capability are frequently similar to the networks of much bigger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual office technology and 24x7 server monitoring, dramatically lowers the IT maintenance costs of an SMB while providing the small company with big-company support from certified, IT consultants with background in a broad array of midsized business technologies. If your medium size organization or small business is looking for the quality of IT help appropriate for a mid-size office without budgeting big-company prices, contact Progent.
Progent can help small and mid-size companies to implement IP voice solutions to provide their remote workforce the benefit of transparent extensions of the company phone system.
The QTS Colocation Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation facility or if you are planning on migrating your primary or disaster recovery equipment to the Herakles data center, Progent offers a range of affordable consulting services that include data center relocation, system deployment and updates, infrastructure optimization, project management services, virtualization expertise, remote network monitoring, streamlined system management, software development, disaster recovery/business continuity planning, data security evaluation, and the support of the Progent Test Lab.
Progent can help small and medium-size businesses to configure IP voice technology to give their remote workforce the benefit of transparent extensions of the corporate phone network.
Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as IP-based and PSTN telephony. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and simplify administration via integration with Active Directory. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications consultants can provide remote and on-premises support to assist your company to manage and troubleshoot your current Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point.
Progent’s Help Desk Co-management service makes it possible for your business to split the load for Help Desk services seamlessly between your IT staff and Progent's large roster of seasoned technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution built around the leading shared PSA platform for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, optimizing and fixing SCOM solutions and can provide companies of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite technical support to help you to fix critical problems detected by SCOM 2012.
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By using virtual server technology, companies can run multiple virtual machines on a single physical server. Virtual server technology allows companies to gain all the benefits of server segmentation, but without the costs that goes with buying additional server equipment. Virtualization is the enabling technology for private clouds, which offer important benefits including lowering the costs of hardware, facilities, and management while improving information protection, network reliability, and disaster recovery. Other key server management technologies include server monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's certified server management experts can help you in all areas of server virtualization and administration to enable your company to cut costs and save time.
Progent's Microsoft-certified ISA Server consultants have extensive experience configuring ISA Server-based security installations for information systems with multiple sites, remote workers, and mission-critical web applications. Progent's ISA Firewall consultants can assist your small business in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your network protection requirements without adversely restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's SonicWall firewall consultants can show you how to configure, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate processes.
Progent's Mac support engineers can assist you with a broad range of network infrastructure issues including network architecture, off-site and mobile connectivity, internetwork communication, protection, and new technologies including VoIP and fast wireless connectivity. For company networks built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and depth to handle the complexity of planning, configuring, and maintaining a system infrastructure that is robust, secure, productive and aligned with your business objectives. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID non-stop storage systems, and Apple's Xsan SAN solution. Progent can also give you access to skilled experts to support Cisco routers and switches.
E-Mail Guard represents a complete service for blocking spam and virus attacks. E-Mail Guard addresses the protection and administration of corporate email by providing continually updated spam and virus filtering, policy administration, content testing, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting tools plus outbound email filtering to let you fix your email system and define and enforce company email policy.
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful new features plus a redesigned structure. These improvements favorably impact vital facets of IT such as ease of administration, availability, security and compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT staff to manage your Exchange 2013 solution. Progent can also provide affordable online consulting and management for Exchange 2013.
Office 365 is Microsoft's extensive family of productivity apps and cloud-hosted services available on a subscription basis. Office 365 programs and cloud services are offered in a variety of product bundles intended for markets from individuals and home offices to enterprises. Progent offers quick and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Android technology. Progent can assist your business to evaluate the many subscription plans available with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and maintain hybrid networks that seamlessly combine on-premises and cloud products and services.
Progent's pricing model is to charge for online support and on-site help per minute. Consequently, you are billed only for delivered support. Progent does not impose a more expensive rate for off-hours or emergency service, and inside California or in areas where Progent offers on-premises support, Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent imposes no service activation fee and requires no retainer for support services provided during normal working hours. Many support organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for fast repairs so you won't be tempted to permit less critical problems to fester.
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting to assist organizations of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent can provide affordable online access to an Oracle MySQL RDBMS administrator or application developer and can assist businesses of any size to configure and manage MySQL within a robust network infrastructure that provides advanced speed, scalability, and security. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.
Progent can provide affordable online and onsite consulting to assist businesses of any size to move any part of their core network resources to Google Cloud Platform services. This can save management hassle and hardware expense and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds configuring Microsoft ISA Server-based security solutions for information systems with many sites, remote users, and line-of-business web applications. Progent's Microsoft Firewall consultants can help your company in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without overly limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Configuration Manager automates application and device provisioning and updating, centralizes compliance settings management, keeps track of network assets, protects against corporate data leakage, performs health monitoring, allows secure self service, and delivers a single control mechanism for administering multi-operating system networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist you with any facet of designing, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.