If your organization does not require immediate online support but expects to require assistance with your information system in the near future, you can conserve time and expenses and guarantee that the appropriate expertise will be ready when you need it by getting in touch with a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or email firstname.lastname@example.org.
Progent's consultants can help you with any phase of Microsoft Azure migration including requirements analysis, prerequisites evaluation, system architecture, pilot testing, deployment, automated management, performance tuning, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist you to configure and debug firewalls and VPN tunnels so your clients can safely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft platforms to work in the cloud including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to create a hybrid cloud environment that seamlessly integrates physical datacenters with Azure-based services.
Progent's certified SonicWall firewall consultants can help you integrate, manage, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into a complete network protection solution and build protection into your corporate processes.
Progentís certified Cisco network security consultants provide expert PIX and ASA Firewall consulting services including architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls offer advanced security, performance, and high availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing common OS-specific security gaps.
The Progent Test and Training Lab located at the QTS Internet Data Center can be used for piloting mission-critical applications, developing efficient migration methodologies, evaluating and optimizing performance, planning or verifying business continuity solutions, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent clients who lack adequate internal resources to configure effective test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical network projects on schedule.
Progentís Technical Response Center (TRC) offers low-cost nationwide after-hours remote support for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts provide 24x7 telephone support and remote secure network access to isolate and resolve network problems quickly and economically.
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewall solutions.
Progent's Cisco certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
VMware's NSX virtual network platform enables you to build entire networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also permits non-intrusive testing for disaster recovery, upgrades and patches and can produce reports to confirm complete service recovery, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly restore the entire logical network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to help you to plan, configure, test and manage a DR solution powered by VMware SRM and VMware NSX.
Microsoft Office 365 Exchange Online allows you to use cloud-based servers, mailboxes and associated email infrastructure to reduce hardware expense and administrative overhead. You can configure Office 365 Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to help your organizations to assess the benefits of Office 365 Exchange Online, design a solution that aligns with your business needs and IT budget, carry out an efficient migration from your current Exchange system to one that incorporates Exchange Online, train your management staff and users, and provide as-needed consulting and troubleshooting.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to plan and deploy a disaster recovery solution built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum witness.
Progent's Linux support services provide small businesses and developers help with managing and maintaining Linux computers that operate with Microsoft-based technology. Progent can give your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient one-stop consulting firm to help you create and maintain a protected and robust cross-platform network and communications environment that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's Wireless Consulting Services offer a fast, affordable option for companies of any size to integrate, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's Cisco certified networking consultants have extensive background assisting Internet Service Providers to architect, implement, administer, optimize, and troubleshoot fault-tolerant, scalable network solutions appropriate for shared public networks.
Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progentís Microsoft Premier network consulting professionals. With Progent's economically priced network support packages, small and midsize organizations can select a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer small business networks enterprise-class reliability, security, and performance.
Microsoft allows you to create transparent hybrid environments that integrate Office 365 and local Exchange systems. This allows you to have certain Exchange mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist your organization with any facet of designing, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on schedule and on budget.
Progent's Microsoft authorized Consultants offer several service programs to help medium-size and large businesses create an efficient and productive internal Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help companies sift through the numerous top level Help Desk application programs on the market and determine what packages might be too costly, lack key features, or align badly with your organization's business goals. Progent also provides temporary staffing for organizations who want to augment their in-house Help Desk staff for occasional tasks or to fill in for absent or incapacitated workers.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your network documentation, you can save up to 50% of the time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it.
Forefront TMG 2010 builds on the powerful security technologies of ISA Server and provides a centrally administered Internet gateway that delivers a single-server platform for an array of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security reporting features, allows custom reporting generated by SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual machine to cut costs and enhance availability. Progent's Microsoft engineers can help you to plan and execute pilot and production deployments; interface Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and deliver continuing support and repair services. Progent can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Progent can assist you in any and all facets of your upgrade to Exchange 2016 including designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, acts as the core of Cisco's communications and collaboration platform. Unified Communications Manager and Unified CM Express offer a modern IP-PBX by integrating tightly with unified messaging applications such as Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified consultants offer efficient and affordable remote and on-premises support to assist organizations of all sizes to create and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that deliver optimum productivity. Progent's consultants can help with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE support, designing UCS server failover solutions for survivability, performance tuning, and integration with Exchange Server.
Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the benefits of Exchange Server 2010 for your business and can help you to plan and implement an efficient upgrade to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer quick ROI by increasing your workers' efficiency, cutting the cost of hardware and service, streamlining management, and integrating your key communications technologies.
Les Kent has a 35-year track record of effective network integration, business management, marketing, and operations. He has demonstrated a talent for developing elegant IT solutions in his roles as as a system architect, programmer, project manager, implementation expert, and troubleshooter for small businesses, new ventures, and major corporations.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft and Cisco-certified network engineers can help your organization to determine the benefits of Microsoft Exchange 2010 for your business and can help you to plan and implement an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer quick ROI by improving your productivity, cutting the cost of hardware and support, simplifying administration, and consolidating your vital communications technologies.
Progent can help you with every aspect of Microsoft Azure migration such as needs definition, prerequisites evaluation, system design, pre-production testing, implementation, centralized administration, performance optimization, software license management, disaster recovery strategies, security planning, and compliance validation. Progent can assist you to set up and debug firewall appliances and VPN connections so that your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure services.
Progent can provide the part-time assistance of a veteran CIO who can provide strategic direction to help you select and support IT technology to meet your current needs and that can serve as a firm basis for your future growth. Progent's part-time or temporary Chief Information Officer services provide financial leverage to companies who want to optimize the impact of their IT investment but who are without the budget or unwilling to take on one more high-level position to their head count. Because Progent is vendor-neutral, with a large team of consultants certified to support all leading OS platforms and networking technologies plus a broad selection and business software, Progent is in a unique position to provide unbiased recommendations as well as expert technical support for building and maintaining IT solutions that fit the special requirements of your organization.
Remote server management cards give network managers complete control of a server without the requirement for a personal visit. Through remote management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to plan, deploy, and support a high-availability business network that incorporates remote server management cards and Progent can use these remote management cards to deliver efficient off-site technical assistance. Progent has experience with a variety of remote server management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.
Progent has a long background delivering a broad range of online network consulting and urgent troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in providing expert online network consulting and has delivered network support to clients in all 50 states. Remote support saves travel costs and solves problems more quickly than onsite support.
Progentís Microsoft consultants provide small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for update and configuration management. System Center Configuration Manager is the new title for the change management platform formerly known as SMS Server. System Center Configuration Manager 2007 offers a range of new features to SMS Server including full automation, integrated Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progentís certified engineers can show you how to use Systems Management Server or System Center Configuration Manager effectively for automated OS and application software installation, security patch control, application tracking, and software license reconciliation. Progent's consultants can also assist your company to migrate efficiently from Microsoft Systems Management Server to Configuration Manager.
Progent can help your business in any and all facets of your migration to Exchange 2016 such as designing high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Progent's Microsoft consultants can provide advanced expertise in deploying, using and debugging all versions of Project Server and can provide a wide variety of affordable online support services following industry best practices to help businesses of any size to get all the benefits of this leading project management solution. Support services available from Progent include solution planning, installation and migration, setting up safe collaboration among local and offsite users, network infrastructure optimization, and specialized webinar training.
Cisco has designed a full array of routers including routers designed to deliver the protection, performance, and availability required by customers from small businesses to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your IT system and to make it easy to expand as you support new users, start new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can help you to manage your current PIX or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, tune, administer and troubleshoot firewall solutions based on ASA 5500-X firewalls with Firepower Services.
Microsoft SQL Server 2005 offers indispensable, familiar tools to computer experts and network users, lessening the complexity of designing, integrating, managing, and using company data and database applications in environments ranging from handheld devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on expertise and wide knowledge in planning and building information-based, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent's Cisco CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's Cisco-certified CCIE networking consultants can assist organization to set up, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and move efficiently from outdated appliances to current models.
Progentís staff of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world industry experience, at the front lines of network support, executing a broad range of IT projects for an extensive array of businesses. Every Progent support professional shares a proven collection of individual best practices that are incorporated into shared leading practices training that Progent instills in its consulting staff. This means that you get not just expert technical skills, but also a support engineer with proven approaches for applying computer knowledge to solve real-world IT problems quickly.
Progent can assist your business to understand the many subscription options available with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux software. Progent can also help you to create and manage hybrid ecosystems that transparently combine local and cloud-based products and services.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to assist businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent's Microsoft-certified failover clustering experts can assist you to evaluate the advantages of utilizing Windows Server 2012 clustering technology to build a powerful high-availability/disaster recovery solution, assist you to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual machines, and show you how to streamline the management of clustered servers.
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an unbiased assessment of the health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how well the configuration of your essential network assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a more manageable and safer Active Directory implementation. Both options also offer the ongoing benefits of state-of-the-art remote network monitoring and management technology. These advantages can include simpler management, improved compliance with data security standards, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and restore, and higher availability.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, reconfigure and debug their connectivity hardware such as routers, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating complex management processes, WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that need critical software patches, or resolving performance bottlenecks.