Additional Topics of Interest

Supplemental Support Desk Remote Consulting
Cisco and Microsoft Certified Experts Extended Call Center Information Technology Consulting

Progent's Microsoft and Cisco authorized Consultants offer several service programs to help medium-size and large businesses develop a cost-effective and productive in-house Computer Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process study and enhancement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies sift through the numerous top level Help Desk application programs available and decide what products may be excessively expensive, miss key functions, or align badly with your company's corporate culture. Progent also provides temporary staffing for companies who want to reinforce their internal Help Desk team for special tasks or to substitute for absent or incapacitated personnel.

24/7/365 Support and Setup System Center 2016 Security and Compliance
System Center 2016 and Windows 10 Integration Troubleshooting

System Center 2016 delivers important enhancements for managing hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that include Linux, Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new implementation of System Center 2016, extend or optimize your current one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center environment.

Technology Professional Virtualization
Server Management Configuration

Server growth puts pressure on network budgets and management resources. Server consolidation through a virtual infrastructure offers lower total cost of ownership of servers and quicker ROI, more efficient use of servers, streamlined operations, enhanced network availability, and easier management. Typical usage scenarios for virtual machines are hardware consolidation, economical hosts for line-of-business legacy applications running on obsolete operating systems, and inexpensive quarantine of program development or pilot testing systems from production systems.

Mac Backup Consultant Services
Engineers Time Machine Backup

Progent offers affordable remote support from IT engineers skilled in a wide range of products and services that provide solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and desktops plus notebooks and smartphones. Progent offers help for leading backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can help your company to implement, upgrade, or maintain backup/restore solutions for a variety of environments such as local, edge to datacenter, cloud-based, or hybrid.

Configuration Fault-tolerant Internet Connectivity
Fully Redundant Internet Network Information Technology Consulting

Progent's Cisco-certified network experts can show you how to build an economical, fault tolerant Internet configuration solution that can achieve non-stop Internet connectivity via a broad range of high availability Internet network products and services including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to show you how to utilize the latest techniques for 24x7 Internet access to implement an affordable, fully redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet availability.

Linux RedHat Remote Consultant Services
Immediate Linux Online Outsourcing Technical Support

Progent offers nationwide remote phone support and troubleshooting services for businesses who run networks based on variants of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows products. Remote IT help provides optimum return for your information technology dollar by protecting user efficiency and shortening the time charged for computer analysis and repair. Advanced online access tools and experienced technicians and consultants combine to enable Progent to solve the majority of network problems without wasting time and expense by going to your site. In most of situations your network problems can be dealt with over the phone or via a mix of telephone help and online connectivity. Progent can put you in touch with Cisco CCIE network engineers and CISA premier security specialists to assist you with the most difficult system problems.

24/7 Network Consultant Meraki Access Point Security
Meraki MR66 Access Point On-site Technical Support

Progent's Cisco-certified Wi-Fi networking consultants can provide remote and on-premises consulting and troubleshooting services to assist you to plan, install, manage, tune, and debug Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's consultants can also help you to plan and implement hybrid environments that integrate on-premises and cloud-based services and that provide seamless connectivity, enhanced security, unified management, and consistent operation for all your mobile and desktop endpoints.

Xen Hypervisor Computer Engineer
Xen Hypervisor Consultant Services

Progent's Citrix-accredited consultants can help your company to evaluate the business benefits of XenServer as well as additional Citrix products, and can assist you to design, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your existing XenServer environment and show you how to enhance resource utilization, responsiveness, security and compliance, uptime, and recoverability.

Chief Information Officer Outsourcing Specialist
IT Outsourcing Services Engineers

Progent is organized deliver in-depth online support for all major technical areas associated with small company information networks and allows you to outsource an array of vital, on-demand support services including a temporary CIO to provide senior-level IT design and budgeting capability, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management for major initiatives like office moves oroperating system upgrades, Cisco-certified experts for building and maintaining high-performance and reliable infrastructure, certified security specialists to verify data safety and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to write, customize, or repair mission-critical applications.