Wireless Consulting Support
Remote and On-premises Help for Business Networks
Introduction to Progent's Wireless Consulting
Progent's Wi-Fi Consulting Services offer businesses a fast, affordable way to integrate the latest Wi-Fi technology into their information networks. Few small businesses have in-house IT staffs with the expertise or time to keep up to date on the fast-changing world of Wi-Fi products and services, and even fewer have the field experience to cut through the hype in order to identify and integrate optimal connectivity solutions. Progent's extensive background in the integration and management of wireless technology makes it possible to offer expert consulting support for a broad range of wireless environments and applications. Consulting services available from Progent cover a variety of wireless technologies including:
Wi-Fi In-building and Campus Networks
If you are using 802.11x (Wi-Fi) wireless networking to expand the reach of your office LAN or to support smartphones, tablets, and other BYOD devices, Progent's Aironet wireless access point consultants, Cisco Meraki Wi-Fi AP experts, Cisco Catalyst Wi-Fi 6 AP integrators, and Ubiquiti UniFi Wi-Fi AP consultants, can help you design a viable Wi-Fi topology, recommend appropriate hardware and software components, and integrate access points, wireless LAN client adapters, bridges, antennas and accessories. Progent's remote support experts and Cisco-certified CCIE network engineers can also troubleshoot your wireless LAN affordably and effectively. In addition, Progent's CISA, CISSP, GIAC and CISM-certified security engineers can help you create and validate a wireless security plan that aligns with your corporate security policies. Find out more about Progent's wireless LAN consulting services.
Remote and On-premises Wireless Site Surveys
Progent offers affordably-priced service packages to help you design a Wi-Fi network or other wireless LAN customized for your environment. Progent's economical Remote Wireless Site Survey uses advanced RF modeling and simulation software to collect the information needed to design an efficient WLAN. Progent's On-premises Wireless Site Survey, available throughout the U.S., features onsite inspection, RF and security audits of your existing WLAN, analysis of your building's floor plans, testing for RF interference, RF propagation modeling, identification of optimum locations for customer-specified Wireless Access Points (WAPs), and a detailed report for a new WLAN. The on-premises survey includes Interviews with your IT management and end users to refine parameters for the WLAN. All 802.11a/b/g/n as well as 802.11ax (Wi-Fi 6) and 802.11ac (Wi-Fi 5) WLAN design is performed by BICSI RCDD Certified Survey Engineers. Learn more details about Progent's Wi-Fi Site Survey.
Cisco Aironet Wi-Fi Access Point Configuration and Support
Cisco's top-selling Aironet line of Wi-Fi access points (APs) has evolved in concert with Wi-Fi technology and has steadily delivered enhancements in speed, density, coverage, security, manageability and reliability. Current Aironet Wave 2 wireless APs support up to 400 clients each and can handle data rates of more than 5 Gbps. Networks of Aironet APs integrated with Cisco's Prime Infrastructure or DNA Center architectures allow you to build multi-site Wi-Fi LANs with up to 18,000 centrally-managed APs supporting as many as 64,000 clients. Progent's Cisco CCIE-certified wireless networking consultants can provide remote or onsite consulting and troubleshooting services to help you design, deploy, update, optimize, manage and debug Aironet Wi-Fi deployments of any size or topology. Find out more about Progent's Cisco Aironet Wi-Fi access point consulting services.
Cisco Meraki Cloud-managed Access Point Solutions
Cisco Meraki Wi-Fi access points are cloud-managed devices that allow you to deploy and administer wireless networks of virtually any size across multiple sites from a centrally managed dashboard accessible via a web browser. Meraki Wi-Fi 6 and Wi-Fi 5 (Wave 2) APs incorporate high-end features such as dedicated security radios and the ability to detect client location for asset tracking and customer engagement analysis. Progent's Cisco-certified wireless networking consultants can provide remote and on-premises expertise to help you plan, configure, manage and troubleshoot Wi-Fi deployments based on Meraki wireless technology for environments ranging from home offices to large campuses and nationwide enterprises. Learn more about Progent's Cisco Meraki Wi-Fi access point integration and consulting support.
Catalyst 9100 Series 802.11ax APs
Cisco's Catalyst 9100 Series Wi-Fi 6 APs are designed for environments ranging from telecommuter homes to high-density arenas. Cisco Catalyst 9100 APs are compliant with the 802.11ax standard, referred to as Wi-Fi 6, which in turn builds on the previous 802.11ac (Wi-Fi 5) standard. Unlike 802.11ac, Wi-Fi 6 is designed to utilize both the 2.4-Ghz and 5-GHz radio bands. Important technologies incorporated in Cisco Catalyst 9100 Series APs include OFDMA scheduling for high density deployments, dual NAVs for better dependability, Target Wake Time for reduced power usage in battery-dependent endpoints, adaptive power thresholds for more efficient spectrum utilization, and dynamic fragmentation for reduced overhead. All Cisco Catalyst 9100 802.11ax access points support Cisco's Embedded Wireless Controller (EWC), handle as many as 200 client users per Wi-Fi radio, and run on Cisco IOS XE Software. For more information about Progent's consulting services for Cisco's Catalyst 9100 Series Wi-Fi 6 802.11ax APs, see Wi-Fi 6 802.11ax access points system planning, deployment, and debugging services.
Cisco Small Business 100, 300 and 500 Series Wireless Access Points
Cisco's Small Business 100, 300 and 500 series wireless access points are Linux-based devices designed as entry-level 802.11n Wi-Fi solutions for small offices. Many models in the Cisco Small Business family of wireless access points support Cisco's Single Point Setup technology, which makes it possible to configure, manage and troubleshoot a cluster of access points from a single device via a simple browser-based interface. All models support Power over Ethernet (POE) and feature QoS, rogue access point detection, and bridge mode for wirelessly connecting to a second Ethernet network. For more information about Progent's consulting expertise for Cisco Small Business 100, 300 and 500 Series Wi-Fi access points, refer to Cisco Small Business 100/300/500 Series planning and integration consulting.
Ubiquiti UniFi Wi-Fi Access Points and Wireless LAN Integration
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ac Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices deployed across multiple sites with thousands of APs can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies provisioning, discovery, management, troubleshooting and analytics. Progent can provide the expertise of seasoned Wi-Fi consultants who can assist you to assess the value of UniFi technology for your business and help you design, install, manage, and troubleshoot your UniFi deployment. For details, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.
Cisco Wi-Fi Controller Management Consulting
Cisco Wi-Fi controllers, also referred to as wireless LAN or WLAN controllers, allow realtime provisioning, management, monitoring and analytics for Cisco Wi-Fi appliances and services, including Cisco's Wave 2 Aironet Wi-Fi access points and Catalyst Wi-Fi 6 APs. Cisco offers hardware and software-only Wi-Fi controllers. Both enable centralized management of Wi-Fi networks, but environments with a large number of wireless access points or multiple sites can deliver better performance with physical Wi-Fi controller appliances. Current generation Wi-Fi controller appliances from Cisco deliver major advantages over earlier models including higher performance, concurrent support for 1G and 10G ports, improved application visibility and control (AVC), and advanced security. Progent's certified wireless networking consultants offer online and onsite expertise to help you design and implement Wi-Fi solutions that incorporate Cisco's wireless controllers for deployments of any size. For details, visit Cisco Wi-Fi controller consulting and support services.
Cisco Wireless IP Phone Integration and Troubleshooting
Cisco's wireless IP phones are hardened Wi-Fi handsets intended for professionals who are mobile within campus, warehouse, retail or other venues where IT management requires portable phones that provide more control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of mobile communications. Integration of Cisco's wireless VoIP phones typically requires that you configure and optimize multiple components of your wireless infrastructure including access points, routers and switches, wireless LAN controllers, and call management tools. Progent's certified experts can provide remote and on-premises assistance to help your organization create and manage a Cisco wireless IP phone deployment by delivering services that range from troubleshooting the configuration of a wireless VoIP phone or a wireless access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus. Learn more about Progent's Cisco wireless IP phone integration consulting.
Building-to-Building Wireless Bridging
Wireless Ethernet bridges are reliable, secure and easily-deployed solutions for interconnecting corporate and telecommunications networks. For connecting two buildings up to 6 miles away, companies such as Proxim Wireless offer weatherized IEEE 802.3 wireless bridge solutions that are 20 times faster than a T1 line and can be installed in minutes. Progent offers expert wireless consulting to help you plan, implement and maintain point-to-point and point-to-multipoint wireless bridges that give you an inexpensive way to integrate multiple buildings into a seamless network. Find out more about Progent's wireless bridging consulting services.
For an example of Progent's consulting services for building-to-building wireless bridging, read the Wireless Integration Case Study.
In order to contact Progent about consulting expertise for wireless networking, phone
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Anti-Virus Design and Installation
E-Mail Guard represents a complete solution for defending against spam and virus attacks. E-Mail Guard handles the protection and administration of corporate email by providing continually updated spam and virus filtering, policy administration, content testing, and defense against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and analysis utilities plus outbound email testing to help you troubleshoot your e-mail environment and specify and regulate corporate security policy.
Firepower Services Remote Technical Support
Cisco Firepower 2000 Series Firewalls Professional
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can assist you to manage your current PIX or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Cisco Firewall Setup Consultancy Services
Urgent Cisco Access Point Outsourcing IT Support
Progent can provide fast online access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can link to your environment using advanced remote diagnostic utilities to deliver quick and affordable troubleshooting and repair of critical network infrastructure issues.
Router One-On-One Training
Operating System Training
Progent is committed to information transfer from Progent's consultants to customers. By educating clients to resolve technical issues that are within their comfort zone, Progent can focus on providing high-value skills where Progent faces few competitors. Mid-size businesses who utilize trusted freelance service providers or who maintain in-house IT personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more robust, secure, and productive.
Cisco Firepower integration IT Consulting
On-site Technical Support Firepower
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management of modern security features like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to design and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally control network environments that span local offices, data centers, and cloud resources.
Immediate Microsoft Dynamics GP 2015 App Development Engineers
Dynamics GP 2015 R2 Deployment Consultancy
Dynamics GP 2015 R2 introduces a new architecture that improves cloud readiness, supports the most popular smart phones and tablets, permits one-time login with Microsoft Azure AD, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and adds over 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of knowledge and experience to resolve the critical IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will optimize the return on your investment in this mission-critical platform.
Microsoft Teams SIP trunking Consultant Services
Microsoft Teams with Office 365 Professionals
Progent can assist your business to plan a migration to Teams from Skype for Business Online and install, manage, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
SCVMM 2012 and SharePoint Help and Support
SCVMM 2012 Virtual Switch Technical Support
Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage, and libraries; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to move from an older version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM environment to make sure you realize maximum return on investment.
Firepower Technical Consultant
Cisco Certified Technology Consulting ASA and PIX Firewall
Progent’s certified Cisco IT security consultants offer high-level PIX and ASA Firewall consulting services including architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack defense, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and high availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, eliminating common OS-specific security holes.
Example Application MOM 2000
24/7 Case Study MOM 2005
Before Progent’s MOM-based solution, system issues were approached reactively, once users were impacted by them. With the benefit of proactive, automated alerts and trend reports created by MOM, Progent is now able to address server issues before they becomes critical enough to impact network availability. Thanks to MOM, Progent can deal with looming problems before clients suspect that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to offer small business IT systems enterprise-class reliability, security and performance.
Remote Support Services Branch Offices
24/7 Specialists Branch Location
Years of experience delivering Microsoft support and Cisco technology consulting has enabled Progent to develop a unique ability for supporting branch offices that require network service with the responsiveness common to with small companies but which offers professional client interaction, thorough documentation, and compliance with enterprise IT protocols. If your corporation has a remote office located anywhere in California or any region served by Progent's engineers, Progent can offer a wide range of in-person and off-site network support services and system design expertise.
Microsoft Exchange Server 2016 Upgrade Online Troubleshooting
Microsoft Exchange Server 2016 Migration Professional
Progent can help you in any and all facets of your migration to Microsoft Exchange Server 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines, databases and logs; setting up HLB for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
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