The CISA accreditation is an important achievement that represents mastery in IS security audit and control. Certified by ANSI, the CISA accreditation has consultants undergo a comprehensive test given by the ISACA professional association. Progent offers the expertise of a CISA-Premier Cybersecurity audit consultant able to assist businesses in the fields of information systems audit process, information technology governance, systems and architecture ROI, IT service delivery, protection of data assets, and business continuity planning.
Office 365 is Microsoft's growing family of productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in a variety of product bundles targeted at customers ranging from individuals and households to enterprises. Progent offers quick and affordable online access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android platforms. Progent can help you to understand the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to build and maintain hybrid networks that seamlessly combine local and cloud resources.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, enhancing and repairing SCOM solutions and can provide organizations of all sizes expert online or onsite consulting services for SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or on-premises technical support to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many offices, mobile users, and line-of-business web applications. Progent's Microsoft Firewall experts are available to assist your small business in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your information protection needs without overly restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high degree of automation independent of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, updates and fixes and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly recover the entire logical network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help you to design, configure, test and administer a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Remote 24x7 monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the health of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management solutions have advanced to the point that businesses of all sizes can get a level of protection that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) options available as economical service packages created to assist you to identify and fix a an array of network problems before they can hurt productivity.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent is a leader in economically providing world-class network support to small businesses. Progent's success in handling the network service requirements of the historically underserviced small business market is the cumulative outcome of major technical and process breakthroughs that have removed much of the traditional costs out of managing IT service, injected unprecedented technical expertise into the IT service mechanism, and dramatically accelerated the repair cycle.
Microsoft SQL Server 2014 includes major enhancements in critical areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite services such as system design, configuration, administration, troubleshooting, and software development services to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.
Progent's Microsoft-certified Windows 2003 Server engineers offer computer support and IT consulting for the entire line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows 2003 migration, configuration, administration, and maintenance services include network design, installation, project management, in-person and remote technical support and troubleshooting, Call Center services, expert security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized control and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their scope, Progent is able to concentrate on delivering high-value services where Progent has little competition. Mid-size companies who work with familiar freelance consultants or who maintain internal support staffs benefit when Progent passes on information about critical technology and tested methodologies to make their IT environments more reliable, secure, and productive.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and onsite consulting, software development, and technical support services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud infrastructure into a cohesive intranet system.
Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and simplify management through integration with Windows AD. Lync 2010 can also reduce expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts offer online and onsite support to help you to manage and repair your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist you to design and execute an efficient Skype for Business migration.
Progent provides national urgent technical support and troubleshooting services for companies who run networks based on variants of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft technology. Remote technical support provides optimum return for your IT dollar by extending user productivity and limiting the hours charged for network analysis and repair. Sophisticated remote support utilities and experienced technicians and consultants allow Progent to solve the majority of IT problems without squandering time and expense by going to your site. In most of cases your network issues can be dealt with by telephone or through a mix of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security specialists to assist with the most challenging network issues.
Progent provides national remote technical support and troubleshooting services for businesses that run Apple Mac environments or whose IT systems feature a mix of Apple macOS and Mac OS X with Microsoft products. Progent's experts offer Mac users a range of services including desktop support, upgrading to the most recent edition of Mac OS X from earlier editions of Apple macOS and OS X, plus help with Apple macOS and OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Online technical support provides optimum return for your information technology budget by preserving client efficiency and shortening the hours billed for network analysis and repair. Advanced remote support tools and experienced service specialists and engineers allow Progent to solve most network problems without squandering time and money by traveling to your location. In most of situations your network issues can be dealt with by telephone or through a mix of phone support and online access. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP premier security specialists to help with the most challenging network problems.
Progent offers the guidance of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management strategy following leading practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and IT budget.
Progent can provide cost-effective online consulting to assist companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
The cluster technology built into the Datacenter and Enterprise editions of MS Windows Server 2008 is dramatically redesigned to simplify the deployment, setup, and management of server clusters that offer greater levels of system availability, security, efficiency, and versatility. New or improved capabilities include automated cluster Validation, easier configuration and deployment, improved cluster administration, redesigned cluster infrastructure for maximum availability, hardened security and quorum models, minimization of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you assess the business benefits of Windows clustering, design and implement a deployment, educate your network support staff to administer your failover clusters, deliver continuing consulting and support services, and produce and validate a workplace recovery procedure.
Microsoft Windows Server Essentials is an affordable, versatile platform that enables small organizations to transition from the older physical on-premises datacenter to the contemporary hybrid computing model that includes both local and cloud-based resources. Progent's consultants offer budget-friendly remote consulting and troubleshooting for Windows Server Essentials. Progent can help you to determine the potential business benefits of moving to Windows Server Essentials and implementing a hybrid on-premises/cloud-based design for your network environment. Progent can provide full-service project management to help you design and carry out an efficient move to Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent can also provide continuing consulting help, troubleshooting, and customized training.
The clustering technology built into the high-end versions of MS Windows Server 2008 has been radically redesigned to simplify the installation, configuration, and administration of clusters that provide improved levels of network dependability, protection, performance, and versatility. New or improved capabilities include cluster verification, revamped setup and deployment, improved cluster administration, new cluster architecture for maximum availability, hardened protection and quorum structure, fewer failure points, greater storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help you evaluate the advantages of Windows clustering, design and implement a deployment, train your network support staff to administer your cluster environment, provide ongoing consulting and support services, and create and test a workplace recovery plan.
important characteristics of Microsoft Dynamics GP/Great Plains software include a modular design that lets you license only the components you need, a standardized foundation based on Microsoft technologies to protect your investment and provide a tightly interconnected environment, advanced reporting services that allow you to monitor all activities, revenues and expenses and sales trends, integration with Microsoft Office to enable access to business information, the capability to integrate data from virtually any database or desktop application into Microsoft GP/Great Plains, plus an open architecture that makes it possible to create custom applications. Progent can help you set up and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP, and can offer expert GP/Great Plains support professionals to show you how to turn the advanced features of Dynamics GP/Great Plains accounting into a productive business management solution.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft Dynamics Customer Relationship Management helps small companies nurture positive client relationships. Built-in Sales and Customer Service components enable employees to share information to help improve selling success and offer consistent, effective customer service. Progent can set up the most sensible server and communications environment, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can help you integrate Microsoft CRM with your marketing or customer service data.
Progent's CISSP-certified network security consultants can help organizations of all sizes with any facet of information system security. Progent can implement cost-effective cybersecurity systems that protect a small office against advanced threats or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid networks that accommodate onsite, online, and mobile users accessing network resources spread over multiple physical datacenters and various clouds.
Microsoft SQL Server 2014 includes significant enhancements in key areas including speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works seamlessly with all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises consulting services including planning, deployment, administration, troubleshooting, and application development services to enable businesses of any size to realize maximum business value from their SQL Server 2014 investment.
Progent can deliver a variety of low-cost online and onsite support services to help your business to deploy, manage, and debug workstations and handhelds powered by Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Windows Server 2008 R2 features high levels of speed, protection, fault tolerance, scalability, and versatility that accelerate productivity of on-site, remote, and mobile workers. Progent's Microsoft-certified professionals can provide cost-effective remote engineering, troubleshooting, and education services to assist you to design, execute, and manage Microsoft Windows Server 2008 R2 to add significant business value to your information system.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can save as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it.
Progent is one of the most expert information technology consulting firms for creating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies derive all the advantages of Exchange 2000 under common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.
Dynamics GP/Great Plains accounting includes analytics and reporting capabilities that allow you to monitor all business processes, sales and spending, and market trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting expertise can enable you to design reports that let you analyze your business more thoroughly, turning raw data into useful business information. Progent is able to improve your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other development environments in order to offer custom business application development and eCommerce applications that work seamlessly with Dynamics GP.
ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital data, apps and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, when needed, can assist you to recover your critical information.
Progent can provide affordable remote and onsite support to assist companies to move any part of their core network resources to Google Cloud Platform services. This can save time and equipment expense and enable access to Google's cutting edge machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Progent is among the most qualified network consulting firms for integrating email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small businesses derive the full advantages of Microsoft Exchange Server 2000 under typical scenarios such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
Progent's Check Point Software firewall experts can show you how to plan, configure, and manage firewall environments that rely on Check Point Software Next Generation firewall appliances and Check Point's cloud-based security services. Progent can also assist you support older Check Point firewall models or migrate smoothly to Check Point's modern firewalls.
Progent's pricing policy is to charge for remote service and in-person visits by the minute. As a result, you pay just for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in areas where Progent offers on-site service, Progent does not charge for travel except for urgent support where on-site work is less than 4 hours. Also, Progent imposes no minimum charge and asks no monthly commitment for support services provided during regular business hours. Many support firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids big bills for quick solutions so you won't be forced to permit simple problems to stay unaddressed.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small company's production servers in an environment that delivers the maximum degree of availability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting options are based on mature virtualization technologies that enable small businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, system maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Progent’s high availability inter-site connectivity and 24x7 system infrastructure professionals can help small companies achieve fault tolerant Interoffice connectivity via redundant networks with transparent failover. Progent’s CCIE engineers can plan and deploy ultra-reliable Inter-office connections supported by zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over offers affordable 24x7 interoffice connectivity.
Progent's certified SQL Server 2019 consultants can help your organization to evaluate the business case for migrating to SQL Server 2019 and can deliver fast remote or on-premises contact with experts in solution planning and deployment, application development, database administration, and network security.
Progent’s IT outsourcing services provide economical computer support for small businesses. Whether it includes planning network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your network technical services can reduce costs and eliminate uncertainties, permitting IT service budgets to increase in a more moderate and manageable fashion than is feasible by assembling a large, all-purpose internal network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and highly available network foundation for your critical business software based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent’s certified Cisco IT security consultants offer expert PIX Firewall and ASA Firewall consulting support including infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable enterprise-class products, Cisco PIX Firewall and ASA Firewalls provide advanced protection, performance, and high availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, minimizing common OS-specific security holes.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a powerful but easy-to-manage IT network. The integration requirements of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network consultant with hands-on expertise and extensive experience in designing and building cohesive and comprehensive business technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, administering, and troubleshooting network solutions powered by the SBS line of servers and applications.
Even if your company has a small computer support group and a limited technology budget, your information system can still have the same high reliability and performance that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified network consultants, the most recent network management software for proactive monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your vital network applications and servers up and running.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can provide quick access to the expertise of veteran Wi-Fi consultants who can help you to determine the value of Ubiquiti UniFi Wi-Fi APs for your business and assist you to design, install, maintain, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to help you to choose, provision, and place Ubiquiti UniFi wireless APs for optimal signal coverage and throughput.
Progent's experts can provide Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can help businesses to migrate to macOS from OS X or earlier editions of Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone integration and Apple iPad management, or moving to Apple's iCloud. For business environments based solely on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, integrating and supporting a network infrastructure that is reliable, safe, efficient and aligned with your organization's business goals.
Progent's Cisco CCIE network infrastructure experts can help you to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone consulting, and CUCM/CallManager software consulting.
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange Server 2010 and introduces important new features plus a revamped structure. These enhancements affect key IT areas including manageability, high availability (HA), security and compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient test and deployment strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online consulting and support and management for Exchange 2013.
Progent offers expert help for each step of your Exchange Server 2010 upgrade including end-to-end project management services, site readiness preparation, project planning, specification of new software and equipment required, recommended sourcing, system verification at customer location or at Progent's test facility, managing temporary coexistence of Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the previous servers, and webinar training for customer's support staff and end users.