Additional Topics of Interest
Wi-Fi IP phone integration Online Technical Support
Cisco's wireless IP phones are hardened Wi-Fi handsets intended for professionals who are on the move within campus, warehouse, health-care or other venues where management wants user endpoints that offer more administrative control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones usually requires that you configure and fine tune numerous key pieces of your Wi-Fi infrastructure including access points, routers, Cisco wireless LAN controllers, and management tools. Progent's certified experts offer remote and on-premises assistance to help you create and administer a Cisco wireless IP phone solution by providing integration services that can range from debugging the configuration of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
Online Support Services for Server and Desktop Monitoring and Reporting
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by tracking the health of critical assets that drive your network environment. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that all potential problems can be resolved before they have a chance to impact productivity.
Online Consulting for Exchange 2003
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and supporting email systems for clients in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email environment offers compliance, service continuity, easy connectivity for off-site and mobile users, efficient management utilities, and seamless integration with telecommunications. Progent provides consulting and integration services for Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010, Microsoft Exchange 2007, Exchange 2003, and Microsoft Exchange 2K Server. Progent can also help small or medium companies to upgrade to MS Exchange 2016 Server or Exchange 2013.
Exchange 2010 Project Planning Engineer
Progent's Microsoft-certified engineers can deliver affordable remote and onsite help to implement your upgrade to Microsoft Exchange Server 2010, generate thorough documentation of your upgraded email system, educate your IT team and end users to get them up to speed quickly on Exchange Server 2010, and provide continuing administrative consulting and engineering help. Progent's consultants can also assist you to migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Specialist for ProSight Virtual Machine Hosting
Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a state-of-the-art data center facility, and the support services of Progent's Microsoft-certified consulting group to provide small businesses with a comprehensive information technology outsourcing alternative that improves network dependability and protection, reduces management distraction, and saves money. With Private Cloud Hosting, a smaller business can have each of its operating system platforms and key business application servers supported within a safe and reliable data center on a fast, high-availability virtual machine set up and supported by Progent's network support experts.
XenApp and Citrix Access Gateway IT Services
Progent's Citrix-certified consultants can assist your business to plan, install, administer, and support a virtual application delivery system built on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for distributing server and client-side applications, and Progent's datacenter support experts can help your organization to manage and support an off-site datacenter that offers high availability, advanced protection, and rapid recovery.
Redundant Connectivity Support Services
Progentís high availability interoffice connectivity and fault tolerant network connection engineers can help small businesses create non-stop Interoffice connectivity by means of fully redundant networks with automatic failover. Progentís Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office networks based on non-stop EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide economical non-stop interoffice connectivity.
Cisco RADIUS Security Troubleshooting
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and support Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the versatility to evolve with your growing business requirements. Progentís Cisco-Premier network experts are familiar with Ciscoís comprehensive family of products targeted at eliminating data theft, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can show you how to integrate Cisco products to get secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control foundation for user certification, authorization, and accounting from a graphical Web interface.
Support and Integration for Collocation
Progentís colocation center support services are designed for companies with hardware located at Internet Data Centers or data center co-location hosting sites and requiring timely on-premises service at the collocation site as well as remote help from Microsoft and Cisco Certified experts. Progent provides a full range of Internet Data Centers and data center and colocation support services such as network topology analysis, Windows and Linux server installation and maintenance, tech support for server and communications infrastructure, design and deployment of zero-downtime configurations, architecting and deploying layered security structures, firewall integration and support, designing load balancing solutions, and planning fault tolerant server and storage clustering configurations.
Service Reports Support and Integration
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all delivered services. Unlike some independent consultants or small service firms who offer scant documentation or details of services performed, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the support documentation sent by every staff member to every customer. The practice of documenting and organizing service activity allows more effective service and avoids a variety of typical misfortunes such as when a support customer is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.
Exchange 2013 EAC Support and Setup
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Exchange 2010 and delivers important new features plus a redesigned structure. These improvements favorably impact key IT areas like ease of administration, availability, security and compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, create a cost-effective validation and rollout strategy, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers affordable remote consulting and management for Microsoft Exchange 2013.
Consult for Windows Server Essentials Client Computer Backup
Windows Server Essentials is a value-priced, entry-level OS that enables small businesses to transition from the older stand-alone on-premises datacenter to the modern hybrid computing paradigm that combines both local and cloud-based software and infrastructure. Progent's consultants can provide budget-friendly remote consulting and technical support services for Windows Server Essentials. Progent can assist you to evaluate the possible business benefits of migrating to WS 2012 R2 and adopting a hybrid local/cloud model for your network ecosystem. Progent offers comprehensive project management support to help you plan and carry out an efficient move to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers as-needed consulting help, technical support, and customized training.
Oracle RDBMS Programmer
Progent offers affordable remote access to an authorized Oracle database administration consultant or an Oracle software programmer. Progent can provide comprehensive DBA services for all versions of Oracle's RDBMS platform and can also assist you to design, create, update, or fix Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard and Streams replication tools and Oracle Recovery Manager.