Additional Topics of Interest

Microsoft Office Engineer
Microsoft Office Network Specialists

Progent applies no initialization charge and requires no monthly commitment for services provided during normal business hours. Progent's small granularity avoids large invoices for fast solutions so you will not be forced to permit less critical problems to stay unaddressed. .

Consulting Support for Network Service Firms Online Help
Consulting Support for IT Service Firms Computer Engineer

Progent's Support Program for IT Service Organizations lets you use Progent's information technology experts under your own service brand as a seamless arm of your network consulting team.

Consultants CRISC Certified
CRISC Certified Cybersecurity Consultant

Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery strategy to prepare for an IT system disaster. Progent can help you create a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, zero-downtime network architecture that addresses reliability issues covering a wide array of network technologies and procedures.

Top Ranked Engineers Microsoft Lync Presence
Specialist Lync Server 2013 certificate management

Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to create a centrally managed and protected communications ecosystem that supports the modern BYOD computing style with IM, presence, audio/video and web conferencing with application sharing and whiteboard, and both IP and PSTN telephony enabled for a wide range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 experts and network integrators can help you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your current and future plans, deploy Lync 2013 so as to speed up your ROI, and provide custom online and on-premises training to your management staff and users. Progent offers expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync 2013 with popular Microsoft Office and Microsoft 365 applications including Outlook clients and PowerPoint.

ProSight ECHO Data Backup and Restore Services Engineers
ProSight ECHO Data Backup and Restore Services Specialist

ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup activities and allows rapid recovery of vital data, apps and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your critical data.

Services Linux, Windows
Award Winning Consulting Services Windows and Linux

If your company network combines Linux-based products technology with MS Windows, Progent can help you to integrate your computers into a unified network that allows all your operating systems to coexist for simple management, seamless dataflow, high reliability, superior throughput, and strong security. Progent's UNIX/Linux and MS Windows integration assistance services feature IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and troubleshooting, in-person technical support, and Contact Center support.

Integration Identity Authentication
Multi-factor Authentication On-site Support

Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Google Android, and other out-of-band devices.

Online Consulting At Home Workers Cloud Integration
Remote Workforce Cloud Integration Remote Support

Progent can assist small and mid-size businesses to provision their home-based employees with reliable integration with cloud applications and services.

Call Center Management Services Network Consultant
Service Desk Outsourcing Support Consulting Services

Progent's Shared Help Desk service allows your business to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the top shared PSA tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.