Progent applies no initialization charge and requires no monthly commitment for services provided during normal business hours. Progent's small granularity avoids large invoices for fast solutions so you will not be forced to permit less critical problems to stay unaddressed.
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Progent's Support Program for IT Service Organizations lets you use Progent's information technology experts under your own service brand as a seamless arm of your network consulting team.
Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery strategy to prepare for an IT system disaster. Progent can help you create a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, zero-downtime network architecture that addresses reliability issues covering a wide array of network technologies and procedures.
Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to create a centrally managed and protected communications ecosystem that supports the modern BYOD computing style with IM, presence, audio/video and web conferencing with application sharing and whiteboard, and both IP and PSTN telephony enabled for a wide range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 experts and network integrators can help you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your current and future plans, deploy Lync 2013 so as to speed up your ROI, and provide custom online and on-premises training to your management staff and users. Progent offers expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync 2013 with popular Microsoft Office and Microsoft 365 applications including Outlook clients and PowerPoint.
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup activities and allows rapid recovery of vital data, apps and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your critical data.
If your company network combines Linux-based products technology with MS Windows, Progent can help you to integrate your computers into a unified network that allows all your operating systems to coexist for simple management, seamless dataflow, high reliability, superior throughput, and strong security. Progent's UNIX/Linux and MS Windows integration assistance services feature IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and troubleshooting, in-person technical support, and Contact Center support.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Google Android, and other out-of-band devices.
Progent can assist small and mid-size businesses to provision their home-based employees with reliable integration with cloud applications and services.
Progent's Shared Help Desk service allows your business to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the top shared PSA tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent offers cost-effective remote access to an Oracle-certified MySQL RDBMS administrator or software developer and can assist businesses of any size to configure and maintain MySQL in a robust network infrastructure that offers high levels of speed, expandability, and protection. Progent also has proven skill helping companies migrate applications from Oracle to MySQL.
Progent can provide the assistance of a certified VMware VCDX expert to help your organization design, deploy, manage and repair VMware vSphere and vCloud-based virtualization solution for local networks, private and public clouds, or hybrid deployments. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite used for managing private and hybrid cloud environments that provide maximum availability, data security, and application mobility.
Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT experts as well as to information workers, lessening the difficulty of creating, deploying, administering, and accessing enterprise data and database applications in environments ranging from handheld devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in designing and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
For companies that have a combination of Apple Mac and Microsoft Windows desktops, there exist two basic alternatives for using Microsoft Windows-only software on an Apple Mac: an external connection to a physical Windows computer or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a remote Microsoft Windows-based PC to run Windows software and access system resources. Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so you are able to run Windows software directly. Progent's Mac technology consultants can help your company to maintain these solutions for using Microsoft Windows software on your Macs and can also assist your business to assess and configure other products for Windows platform simulation.
Progent's non-stop inter-site connectivity and fault tolerant network connection professionals can help small businesses achieve non-stop Interoffice connectivity through redundant system architectures with automatic failover. Progent's CCIE engineers can plan and implement high-availability Inter-office networks supported by non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers economical 24x7 interoffice networking.
Progent's Duo services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Progent's Microsoft-certified Windows Server 2000 consultants can provide computer help and IT consulting services for the complete family of .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 configuration, update, and troubleshooting services include system planning, deployment, documentation, local and remote technical support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
Progent can assist your business to support System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance compliance, and increase worker output by ensuring that critical applications are always up to date, tracking licensing, and reporting resource usage profiles so you can make informed purchasing choices. Once you are ready to update your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.
Our Experts Team offers support in important technologies that include Apple OS integration and programs; Support for Linux-powered, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Strategic and vertical application help; CIO, management information analyst, and project management services; Special applications development and integration; Web, electronic business, EDI, and customer portal design and integration; DBM management and performance consulting; Management intelligence expertise; and Telecommunications architecture support.
Fortinet FortiGate next-generation firewalls are industry leaders in offering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to deploy your Fortinet FortiGate firewalls to safeguard all your digital resources at the network edge, within the data center core, at branch locations, and in the cloud.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and can create or update .NET applications quickly and affordably.
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, install, and manage an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your company requires.
Progent offers several security packages intended to deliver larger enterprises an objective and thorough security audit from a group of premier security engineers. All Progent's network security evaluation bundles feature a collection of procedures like network scans from within and from outside your company security perimeter, professional interpretation of scan results by accredited security engineers, production of a paper explaining the results, plus an interactive concise executive outbrief and a detailed interactive review for internal IT managers.
Cisco has developed an extensive array of routers that includes appliances built to provide the protection, bandwidth, and availability demanded by organizations from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you add new users, open new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, such as the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
Progent's work environment will allow you to become a better consultant by enhancing your technical skills and boosting the loyalty of your customers. Progent delivers this promise by attracting the best professional talent for you to operate with, offering a state-of-the-art system architecture, using custom application tools to deliver the maximum level of support, and by streamlining our business models for finding and maintaining clients.
Progent can help small and mid-size businesses to set up network security protection solutions and provide cleanup expertise needed to support offsite workers.
Progent's Cisco-certified SIP integration consultants can help you to plan, integrate, manage, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE-connected IP PSTN trunks and can provide cost-effective online or on-premises expertise to help businesses to migrate efficiently to an advanced unified communications network that offers fast return on investment. Progent's certified Microsoft collaboration experts can help you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.
Progent's Wireless Consulting Services offer a convenient, economical option for companies of all sizes to deploy, manage, monitor and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent can assist small and mid-size organizations to deploy IP voice solutions to provide their telecommuters the benefit of seamless access to the company phone system.
Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to design, install, and support a configuration of Forefront Threat Management Server or ISA Server 2006 on your network that delivers the firewall protection, performance and ease-of-use that your company needs.
Progent can assist companies of any size to move all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you avoid the common mistakes small organizations make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.
Progent's UNIX platform support services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience offers you a convenient single consulting firm to help you build and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Dynamics GP 2010 accounting software is a full-featured business management and analytics solution that unifies data and operations throughout your business, communicates seamlessly with other applications, and brings together employees, clients and suppliers unrestricted by time or location. Designed for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can help you set up and manage a robust, protected server and communications environment to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your company benefit from the full potential of Dynamics GP/Great Plains 2010.
Progent's Microsoft-certified consultants average more than a decade of background delivering messaging solutions for companies that range from small offices to global corporations. Progent provides economical consulting for all versions of Exchange Server to strengthen email and virus security, design fault tolerant email environments, and implement off-site and wireless email access. Progent's Exchange consulting services can assist you in planning and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2019. Progent offers support for Windows 10 and Windows 11 desktops running Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for all major browsers. For email virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
When conducting consulting projects for corporate clients, Progent uses a structured methodology driven by defined milestones so as to achieve financial, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards derived from the best practices described by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design tuning, and professional deployment. All facets are documented to make available a comprehensive description of technical services delivered and to help in ongoing system support.
Progent's Co-managed Call Center service allows your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent offers cost-effective remote consulting services for all editions of Office Access including desktop and browser-based versions and offers expert support for Access application development, database conversion, performance tuning, report design, and maintenance. Progent also offers tailored online training for Access development and DBA services.
Progent's consultants offer macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can help clients to migrate to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone integration and iPad management, or migrating to iCloud. For business networks built solely on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, integrating and supporting a network infrastructure that is available, secure, efficient and aligned with your organization's objectives.
Cisco's Catalyst family of wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, tuning Wi-Fi performance by reducing the effect of RF congestion, enhancing Wi-Fi availability with fast failover, and strengthening data security by detecting cyber threats and analyzing network traffic according to user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid creation of cutting-edge enterprise-class programs that can give your company a critical competitive advantage. SQL Server features built-in support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.
Dynamics GP/Great Plains allows you to expand and control your company more efficiently by offering deep availability of strategic data and a fast return on investment. Microsoft Dynamics GP offers major business benefits including its ability to extend the reach of your organization, handle your accounting, computerize financial processes, unify processes across your company, improve inventory control, enhance order accuracy, grow revenue and shorten lead-time, and maximize cash flow. Progent can help you configure and maintain a robust, safe server and network infrastructure to support Great Plains, and can provide expert Dynamics GP consultants to help you derive all the advantages of your Dynamics GP/Great Plains software.
Progent's certified Windows 2000 consulting staff can help you optimize the capability of your existing Windows 2K Servers and can simplify system administration, provide technical support and repair, and strengthen security. Progent can also help you create, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in designing test installations to eliminate the technical risk associated with moving to Windows 2003 Server by identifying possible hardware and software compatibility problems.
Progent can help companies of all sizes to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware expense. Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and restrictions of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and resources and ensure that you avoid the common errors small companies make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and also to manage iPhones and iPads and Google Android smartphones and tablets.
The sophistication and integration demands of Microsoft Windows Servers calls for an IT consulting firm with hands-on experience and in-depth knowledge in designing and integrating cohesive, end-to-end network technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's consulting services can assist you with planning, deploying, managing, and supporting Windows Server systems that increase the business value of your IT network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Progent's consultants can help you with every phase of Microsoft Azure integration including needs analysis, prerequisites evaluation, solution architecture, pilot testing, implementation, centralized management, performance tuning, software license management, disaster recovery preparedness, security planning, and compliance validation. Progent can assist your IT staff to set up and troubleshoot firewalls and VPN connections so your users can safely connect to Azure-based services, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist your organization to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure-based services.
Progent's Microsoft certified engineers offers offsite and onsite support expertise to help your company to administer, support, and repair PCs based on Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, backup and restore, remote connectivity, mobile device integration, wireless network design, and 24x7 system monitoring.
Microsoft allows you to create seamless hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have some Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is successfully completed on schedule and within budget.
Progent's consultants can assist you with every phase of Azure cloud integration such as requirements definition, readiness assessment, solution architecture, pilot testing, implementation, automated administration, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can help you to configure and debug firewalls and VPN connections so your users can safely connect to Azure services, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid cloud environment that transparently combines physical datacenters with Azure services.
Progent's Wi-Fi site survey services assist you to design, install and troubleshoot a Wi-Fi network customized for your facilities, offering you a wireless solution that delivers the coverage, performance, density, QoS, security, and roaming ability your business requires. Wi-Fi site survey services from Progent include remote predictive analysis for planning a wireless LAN and onsite survey services for validating, optimizing, and troubleshooting a functioning Wi-Fi network.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises consulting services to assist you to design, install, manage and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.
Progent's service specialists in Mac and Windows technology can show you how to combine Apple Macintosh and Windows computers into seamless networks with resource sharing and workgroup functionality. Enabling efficient co-existence among a mix of servers and desktops powered by Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Microsoft products. Progent's background in Windows and Apple service makes it possible to provide expert assistance to companies that depend on these technologies to keep their competitive advantage. Progent can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent's certified Windows Server 2003 consultants offer computer support and IT consulting for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows Server 2000. Progent's Windows Server 2003 migration, integration, update, and support offerings include system design, deployment, project management, on-premises and remote network support and troubleshooting, Call Center services, expert security services, turn-key outsourcing, and expert co-sourcing.
Progent's Check Point firewall consultants can help you design, configure, and manage firewall solutions built around Check Point Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you support older Check Point firewall models or upgrade smoothly to Check Point's next-generation firewalls.
Progent offers fast access to the expertise of seasoned Wi-Fi consultants who can help organizations to assess the benefits of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, deploy, manage, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to assist you to choose, configure, and position Ubiquiti UniFi wireless APs for optimal signal coverage and performance.
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed services. Unlike some independent consultants or local service organizations who offer scant documentation or details of tasks done, every service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the service reports transmitted by every staff member to every customer. The practice of detailing and archiving service records allows more effective service and eliminates a variety of common misfortunes such as when a service client is virtually held captive to a consultant who refuses to let go of vital service information.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
Progent can help small and mid-size organizations to configure collaboration software to enable their at-home employees to benefit from productive teamwork with fellow workers and clients.
Progent's Technical Response Center (TRC) provides nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts provide after-hours phone support and remote secure network connection to isolate and resolve technical problems rapidly and affordably. The breadth of IT experience represented by Progent's staff of country-wide service professionals allows Progent to escalate even the toughest problems to competent specialists as needed. For urgent problems, the Technical Response Center endeavors to answer your request for service within one hour.
Stealth penetration testing is an important part of any comprehensive IT system security strategy. Progent's security professionals can run thorough penetration checks without the awareness of your company's in-house IT staff. Unannounced penetration checking uncovers whether existing security monitoring tools such as intrusion detection warnings and event history monitoring are properly set up and consistently monitored. Progent can implement continuous autonomous PEN testing to map your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, missing patches, and ill-advised IT product defaults can be combined by threat actors into the multi-vector attacks typical of the latest variants of ransomware.
Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to create a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN calling enabled for a wide assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 experts and system integrators can help your company to assess the business benefits of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your present and long-term goals, deploy Lync 2013 so as to speed up your return on investment, and deliver live online and onsite training to your IT staff and end users. Progent has in-depth expertise in critical components of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft 365 applications including Outlook clients and PowerPoint.
Progent's consultants can provide remote and on-premises expertise for organizations of any size to evaluate the benefits of upgrading to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms like Cisco Video Interop Server. Progent's certified data security consultants can assist you create and verify a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.
Progent provides small organizations two ultra-affordable network security evaluation scanning packages that include, at a preset fee, remotely administered inventory scans of your network security profile which are analyzed by expert security specialists who assess the data collected by the remote scan, present unbiased summaries of your existing network security, and offer recommendations for remediation. Progent offers two non-overlapping security evaluation packages for external and internal security scanning that are priced to fit the budgetary realities of small businesses while delivering enterprise-class assessments of your network's exposure to attack.