Progent's seasoned solution designers and software developers can help your business to create enhancements to Microsoft Dynamics GP that address the special requirement of your business without losing the benefits of Windows integration and connectivity. Progent can also offer expertise with a variety of development tools that can be utilized to build integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to create custom line-of-business programs and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting consultants can show you how to create reports that allow you to track your business more effectively, turning uncooked information into useful understanding of your company and customers.
Progent can provide online and onsite consulting to assist your organization with any facet of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to designing and implementing an advanced BI environment. Progent's management reporting consultants can assist your company to maintain your current BI environment, help you to migrate reports and databases from an outdated reporting platform to a current solution, and provide custom remote training to meet your specific requirements. Progent’s management reporting and analytics professionals offer experience in the leading business analytics reporting and visualization tools including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Designer.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Cisco CCIE wireless network experts can provide remote or onsite configuration and debugging support to assist you to plan, configure, upgrade, tune, administer and debug Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to combine your wireless environment with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is simple to manage and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi APs to work with your unique office design, construction, and expected network traffic.
Progent's certified ISA Server consultants have long experience developing Microsoft ISA Server-based security installations for IT networks with many offices, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information security needs without overly limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Microsoft Dynamics GP/Great Plains can help you grow and manage your company more efficiently by delivering deep access to strategic information and a rapid return on investment. Microsoft Dynamics GP/Great Plains offers major business benefits including its ability to expand the reach of your company, manage your financials, automate financial operations, unify processes throughout your business, improve inventory control, increase order accuracy, grow sales and shorten lead-time, and maximize free cash flow. Progent can show you how to set up and manage a reliable, safe server and communications infrastructure to support Great Plains, and can provide expert Dynamics GP support professionals to make sure you reap the full benefits of your Dynamics GP business management system.
Small to middle size businesses can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco Certified IT support experts. With Progent's affordably priced IT support packages, small and midsize organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small business networks world-class availability, protection, and productivity.
For mid-size businesses who need IT consulting services, Progent offers a variety of alternatives such as on-site service, on-line assistance, off-site Call Center, round-the-clock support with remote network monitoring, temporary staffing, site relocation support, software development, and professional consultation. For midsize businesses in California or other regions serviced by Progent's onsite consultants, Progent offers expert in-person support for solving technical issues quickly and affordably.
Progent can assist small and medium-size companies to implement collaboration technology to make it easy for their remote workforce to benefit from productive teamwork with fellow workers and other stakeholders.
Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, deploy, manage and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent can provide advanced expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that provide high availability, fault tolerance, and application mobility.
Progent's Microsoft certified consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, simplifies long-term service demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and design services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange Server 2007.
Progent's certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple offices, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can assist your company in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection requirements without adversely limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later versions of ISA Server.
Nexus series switches are intended to provide the performance, expandability, uptime, cloud readiness, density, data protection and ease of management needed to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts can provide remote and on-premises consulting and troubleshooting expertise to assist your IT staff to design an optimal network topology, set up test environments to validate your switching solution, deploy Nexus switches, define and implement effective policies, perform security and compliance tests, configure advanced monitoring and alert systems, consolidate network resources through virtualization technologies, troubleshoot switching and routing issues, maximize system performance, perform capacity planning, and set up the advanced fault-tolerant capabilities available for Cisco's Nexus products. Progent can also assist your business to migrate non-disruptively from outdated Nexus switches or Catalyst switches to up-to-date Nexus platforms.
Progent's Microsoft-certified consultants offer remote or in-person expertise to help businesses of all sizes to design, deploy, manage, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent offers occasional support for fixing especially challenging problems, or full project management support. Progent's consultants can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Lync Server for your business and can help you to design and execute a deployment of Lync Server 2010 that unifies the control of IM and Presence and increases the output of your in-house employees, telecommuters, and mobile workforce. Progent's consultant's can also assist your company to carry out a smooth upgrade to Lync Server from Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Microsoft Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office programs, and provide training and continuing technical support for Lync Server and other Microsoft products.
Progent’s high availability inter-site connectivity and fault tolerant system infrastructure consultants can help small organizations achieve non-stop Interoffice connectivity through redundant system architectures featuring automatic failover. Progent’s CCIE engineers can plan and deploy ultra-reliable Inter-office networks based on zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over offers affordable non-stop interoffice networking.
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based machine learning technology to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to automate the complete threat lifecycle including filtering, infiltration detection, mitigation, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
MS Office Communications Server provides Instant Messaging and Real Presence as part of an extensible, world-class package offering advanced security, seamless compatibility with additional Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and elevated business efficiencies, increased individual productivity, and stronger intellectual property protection with this simple-to-administer, fault-tolerant solution. Successful implementations of Microsoft Office Communications Server require careful planning and thought prior to roll out. Progent's Microsoft-authorized consultants can provide the skill needed to realize all the advantages of Microsoft Office Communications Server throughout your entire corporation.
Progent's CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth protection for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge tools packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate attention. Progent's consultants can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware.
Progent's seasoned solution designers and software developers can help your business to create customizations to Microsoft GP that support the special needs of your organization without losing the advantages of Windows integration and connectivity. Progent can also offer expertise with a selection of software development tools that can be used to create user-interface and data integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent can help you in all phases of your migration to Exchange 2016 including designing high availability architecture for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, optimizing and troubleshooting SCOM solutions and offer organizations of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to fix critical problems uncovered by Microsoft SCOM 2012.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all billed services. Unlike some independent consultants or local service firms who provide scant documentation or details of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support documentation transmitted by every consultant to each client. The practice of documenting and archiving service activity results in more effective support and eliminates a variety of typical problems such as when a service customer is effectively held hostage to a consultant who refuses to let go of vital service information.
Progent's Microsoft-certified consultants have over 10 years of experience providing email solutions for companies ranging from small businesses to global corporations. Progent offers economical consulting for all versions of Microsoft Exchange Server to enhance email and virus protection, configure high availability email systems, and facilitate remote and wireless email access. Progent’s Microsoft Exchange consulting services can assist you in planning and carrying out a migration from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2016. Progent offers support for Windows 8, Windows 7, Vista, and Windows XP clients using Outlook and can help you integrate Outlook Web App for all major browsers. For email virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Progent's management team includes industry professionals with decades of background providing network consulting, troubleshooting, and long-term IT planning to organizations ranging from startups to global enterprises. Great support requires great people, and Progent stands out by having assembled a management team able to provide customers with the top service value in the industry.
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2007 migration plan that avoids network downtime, reduces long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include expertise with the configuration of outside vendor enhancements of Exchange Server 2007 that are best aligned to your business goals.
Progent provides three essential types of Call Center support : Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts gives your customers convenient access to a reliable technical group with extensive experience delivering phone support and remote access repair for IT systems powered by Microsoft technology. Progent's concentration is on giving the support Call Center a respected reputation as a key contributor to company productivity. Progent's goal is to resolve rather than merely record problems.
Microsoft and Cisco Certified Expert Computer Consulting Wireless LAN
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to assess the value of Exchange 2010 for your business and can assist you to design and implement a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick ROI by improving your workers' efficiency, cutting the expense of hardware and support, streamlining administration, and integrating your key communications platforms.