Progent offers special network security service bundles intended to deliver larger corporations an objective and comprehensive security audit from a team of certified security consultants. All Progent's network security evaluation bundles incorporate a collection of procedures like network scans from inside and from outside your corporate firewall, expert analysis of scanned data by accredited security consultants, production of a paper explaining the findings, plus a live high-level executive summary and an in-depth live outbrief for internal IT managers.
Progent's Sun Solaris family support experts offer small and mid-size businesses and developers help with administering and supporting Sun Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise offers you an easy single consulting firm to help you build and manage a secure and reliable cross-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft interoperability by integrating Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's Cisco-certified CCIE network engineers can assist your company to manage your existing PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the security and administration of corporate email by providing continually updated spam and virus filtering, policy management, content testing, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and reporting utilities as well as outgoing email testing to let you repair your e-mail system and specify and enforce company email policy.
Progent's certified information technology consultants can provide Windows Server 2016 integration consulting to assist businesses of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Progent offers the services of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management strategy based on best practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and budgetary guidelines.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, lower their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Progent offers nationwide online phone support and troubleshooting services for companies who operate UNIX, Linux, or Solaris environments or whose information systems include a combination of UNIX and Microsoft products. Remote IT help provides maximum return for your information technology dollar by extending user productivity and limiting the hours billed for network analysis and repair. Advanced online support tools and experienced technicians and consultants combine to enable Progent to handle most IT problems without wasting time and money by going to your location. In the vast majority of cases your network issues can be dealt with over the phone or via a mix of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISSP and ISSAP certified security professionals to assist with the most difficult network problems.
If your company has a UNIX, Linux, or Sun Solaris environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your whole organization in a broad range of security areas such as security administration practices, security architecture and strategies, access control products and methodology, applications development security, operations security, hardware security, communications, network and Internet security, and disaster recovery planning. CISM and ISSAP define the core competencies and worldwide standards of performance that information security managers are required to master. These accreditations provide executive management the assurance that those who have achieved their CISM or CISSP certification have demonstrated the background and theory to offer effective security management and engineering services.
Progent's Microsoft-certified experts have two decades of background providing electronic messaging and unified email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange Server consulting services to strengthen email security and virus protection, provide high availability email, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange help and support services can assist you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent's certified professionals can help you evaluate the possible benefits of Hyper-V-based virtualization for your company, perform pilot implementations to validate Hyper-V's operation with your line-of-business applications, evaluate your network infrastructure for smooth operation with virtualization solutions, assist you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your network management staff to track and manage Hyper-V, provide world-class consulting support for enhancing the protection of your virtual machines, establish and validate disaster recovery processes that optimize system uptime, and provide continuing consulting and technical support including affordable remote repair and turn-key Help Desk outsourcing.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid development of cutting-edge enterprise-class programs that can give your business a critical competitive edge. SQL Server features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET platform.
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with replication to provide rapid, zero RPO disaster recovery between sites that are up to 300km apart. Progent's team of seasoned IT experts can help you to design, configure, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your functional needs and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing guidance with procedures like assigning disk pools, determining aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery system to show adherence with information assurance standards and government requirements.
If you want to update your production web site, create internal webs for purposes such as human resources or employee education, design a high-impact web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can provide talented and proven web designers. Progent's consultants can also help you design and maintain a secure, robust server and communications infrastructure, including remote and wireless access, to run your web solutions.
Progent's network engineers can assist you to automate desktop software update deployment by providing expertise with management platforms that include Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Progent can assist small and medium-size companies to implement and troubleshoot teleconferencing technology to enable their at-home workforce to interact effectively with fellow workers and clients.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a wide range of remote support services to help you to design, develop, test, deploy, manage, and debug business applications powered by any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist you to migrate your legacy Excel applications to the newest releases of Excel, support Excel on iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between various versions of Excel. Progent offers on-demand help to organizations looking for a fast fix to a specific problem associated with Excel and Progent also offers comprehensive project management services for migrating or creating mission-critical applications based on Excel. Progent's affordable webinar training classes for Excel can be custom tailored to address the special requirements of individual users or groups.
Progent provides three essential types of Help Desk support : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals offers your customers instant access to a dependable support resource with extensive experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on giving the support Help Desk a respected image as a key contributor to business performance. Progent's goal is to fix and not simply record problems.
The Help Desk Call Center support model used by Progent gives small and midsize organizations an effective alternative to reliance on independent service individuals by offering extensive technical knowledge accessible to multiple support teams, optional round-the-clock availability of emergency assistance, fast escalation to top-level engineers for solving the most intractable problems, support consistency and dependability, prompt follow-up overseen by seasoned service managers, a variety of convenient ways for initiating service tasks, and a high level of process transparency enabled by trouble ticket tracking and accessible via a web portal.
MS Office Communications Server delivers IM and presence as part of a scalable, world-class solution offering advanced security, transparent compatibility with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize lower costs and elevated operational efficiencies, enhanced worker productivity, and better intellectual property security with this simple-to-manage, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server require careful planning and thought prior to installation. Progent's Microsoft-authorized consultants can deliver the expertise necessary to realize all the advantages of Office Communications Server throughout your entire organization.
Progent's Cisco CCIE Wi-Fi infrastructure experts offer online or onsite integration and debugging support to help you to plan, configure, update, optimize, administer and troubleshoot Aironet wireless AP environments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to create a seamless enterprise connectivity solution that is simple to manage and scale. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, location and configuration of Aironet Wi-Fi APs to work with your specific workplace design, building structure, and expected network traffic.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business deploy and maintain Cisco’s security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to evolve with your growing business requirements. Progent’s Cisco-Certified network experts are familiar with Cisco’s comprehensive family of products targeted at preventing data theft, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can help you integrate Cisco technology to get secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control foundation for user certification, authorization, and accounting from a graphical Web interface.
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has delivered integration, customization, training, and debugging since the product's debut. Progent offers high-level support for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist your business to plan, validate, and carry out an efficient migration from a a legacy release to the newest version of Dynamics GP.
Progent's Microsoft-Premier SQL Server engineers offer an array of services to help small companies to plan, deploy, manage, and troubleshoot MS SQL 2008 systems in order to get the optimum business advantage from this state-of-the-art relational database technology. Also, Progent offers help with system architecture, company-wide protection, and custom software programming to increase the business advantage of your SQL Server network.
Remote server management cards give IT administrators full control of a server without the requirement for a personal presence. Using remote server management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to plan, implement, and support a high-availability business network that incorporates remote management cards and Progent can use these remote server management cards to deliver low-cost off-site technical support. Progent is familiar with a number of remote management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Progent is committed to information transfer from Progent's consultants to clients. By teaching customers to handle technical issues that are within their scope, Progent is able to concentrate on offering hard-to-find services where Progent faces little competition. Small companies who utilize trusted independent service providers or who maintain in-house support personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their networks more reliable, secure, and productive.
Progent's Microsoft consultants offer affordable remote support and programming services to help you to plan, implement, manage, and maintain SharePoint 2010 installations that can involve web pages that can function as intranets, extranets, document and media management tools, wikis, data marts, business information systems, enterprise search engines, workflows, and other utilities to promote and enhance teamwork. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's familiar office productivity applications including Excel, Word, Outlook, and Project. Progent can assist your business to migrate from previous versions of SharePoint or move a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to get an unbiased evaluation of the health of their information system. Powered by a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a cleaner and more secure Active Directory implementation. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management technology. These benefits can include easier network management, improved compliance with information security requirements, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and less downtime.
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor family or show you how to migrate to newer firewall solutions. Progent can also enable you to design and execute a comprehensive security plan that can include firewall/VPN devices and utilities, managed security and virus defense services, server and application monitoring software, and documented policies and processes. Progent has the expertise to be your one-stop source for continuing technical help, administration, education, and security consulting.
Progent’s high availability system consultants offer non-stop computing support, disaster recovery services, network load balancing, non-stop interoffice connectivity, non-stop Internet interface design, non-stop data center services, and other non-stop networking consulting to show your small business integrate a 24x7 network for strategic applications. Progent possesses the background to design affordable, 24x7 networks by deploying the evolving library of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster Server. Progent’s Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-location network with a completely mirrored Internet interface and intelligent system load balancing.
Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern wireless controller solutions.
Progent offers a broad range of cost-effective consulting and support services to assist you to install, configure, repair, and manage desktop PCs and laptops based on Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can offer on-premises or online technical support for individual computers or laptops or work with you to design and carry out a company-wide migration to new or revised operating system platforms and business applications. Progent can also provide engineers and technical workers to assist your company to plan for and complete a company relocation or consolidation organized to produce minimal disruption of your productivity.
Cisco has designed a full product line of routers that includes appliances designed to provide the security, bandwidth, and availability demanded by organizations ranging from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can help you choose and configure Cisco routers to build a solid infrastructure for your IT system and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS platform, such as Cisco's 800 family of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Series Routers.
Progent's Wireless Consulting Services offer a fast, affordable option for businesses of any size to integrate, manage and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed physical appliance built by Barracuda or a virtual appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup safeguards critical company data produced locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to assist your business to design, configure, operate and troubleshoot a backup and disaster recovery solution built on Barracuda technology.
System Center Configuration Manager 2016 automates application and device provisioning at scale, streamlines compliance settings management, keeps track of network resources, guards against company data leakage, provides health monitoring, allows secure end-user self service, and delivers a common point of control for managing multi-operating system networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration experts can assist you with any facet of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewall appliances to create a next-generation security environment that extends across your on-premises and cloud resources and guards all users anywhere with any endpoint device.
Progent's Windows consultants can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and onsite assessment and migration services for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, data and identity security, automated deployment and management, network design, Wi-Fi support, business continuity planning, group and personal training for IT support staff and end users, and post-migration Call Center support services.
Progent's Microsoft-certified experts can provide a range of network consulting services to help companies of any size to install, manage, and support IT systems that incorporate desktops, notebooks, tablets, or Windows phones powered by Windows 8.1. For enterprise customers, Progent's senior project management consultants can help set up test environments to evaluate Windows 8.1 and develop and manage Windows 8.1 deployment plans based on industry best practices.
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to help assess your company's preparedness either to defend against ransomware or recover rapidly from a ransomware incident. Progent will consult with you directly to gather information about your current AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup environment that reduces your vulnerability to a ransomware attack and aligns with your company's requirements.
Progent's Citrix-accredited consultants can help your company to evaluate the business advantages of XenServer as well as other Citrix products, and can assist you to plan, test, implement, troubleshoot, and support a XenServer installation. Progent can in addition analyze your existing Citrix technology deployment and help you to enhance consolidation, responsiveness, security and compliance, uptime, and recoverability.
Progent can provide the support of certified engineers as well as experienced software programmers, database administrators, project managers, network infrastructure architects, business continuity specialists, and security professionals to assist you to assess the likely advantages of Microsoft SQL Server 2012 for your organization, install pilot environments at your site or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and configure an efficient and safe network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Progent offers access to a veteran specialist with years of experience configuring, managing, and enhancing video conferencing platforms from leading vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal IT support team, your Internet Service Provider, and your video conferencing technology supplier to assist your company increase the business value of your video conferencing ecosystem.
Progent's Sun Solaris platform consulting experts offer small businesses and software developers support for administering and maintaining Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad array of experience offers you an easy single source to show you how to create and manage a secure and robust cross-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by combining MS Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner and safer AD environment. Both versions also offer the long-term advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include easier network management, better compliance with government and industry security regulations, higher utilization of IT resources, quicker problem resolution, more dependable backup and restore, and increased uptime.
Progent's Intune consultants can assist your company to assess the business case for utilizing Microsoft Intune for administering your web-facing mobile computers including laptops, smartphones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help your company to define policies, set up test systems to confirm the appropriateness of Microsoft Intune for your environment, install Intune throughout your IT ecosystem, integrate Intune with SCCM for unified change management, and troubleshoot your Microsoft Intune deployment.
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the core competencies and international standards of skill that IT security professionals are expected to learn. CISM provides business management the assurance that those who have earned their CISM credential possess the experience and knowledge to provide effective security administration and support services.