Progent offers cost-effective online consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and repairing System Center Operations Manager solutions and can provide companies of all sizes expert remote or on-premises consulting support for SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or on-premises technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Office 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and other email infrastructure to lower hardware expense and administrative overhead. You can deploy Office 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote technical support to assist your organizations to assess the benefits of Office 365 Exchange Online, design a network topology that makes sense for your business needs and budget, implement a non-disruptive move from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your management staff and users, and provide ongoing consulting and technical support.
MS Communications Server provides IM and presence in an extensible, enterprise-grade solution offering enhanced protection, seamless compatibility with other Microsoft software, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize cost savings and improved operational efficiencies, increased worker productivity, and stronger IP protection with this simple-to-manage, fault-tolerant IM platform. Effective deployments of Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-authorized consultants can deliver the skill necessary to deliver all the advantages of Office Communications Server throughout your entire corporation.
Progent's Microsoft-certified ISA Server consulting experts have long backgrounds configuring ISA Server-based security solutions for information systems with many offices, mobile users, and line-of-business web applications. Progent's ISA Firewall experts are available to assist your company in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security requirements without overly limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's consultants offer Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can assist clients to upgrade to macOS from OS X or earlier editions of Apple OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone support and iPad synchronization, or migrating to iCloud. For computer environments built exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, integrating and maintaining a network environment that is available, safe, fast and able to achieve your organization's objectives.
Progent's management team consists of industry veterans with years of experience providing network consulting, technical support, and long-term IT planning to organizations ranging from small offices to global enterprises. Great service requires great people, and Progent is proud to have assembled a management team that can provide customers with the top service value available anywhere.
Progent's Microsoft Office Word and Office 365 Word consultants offer a broad selection of economical online consulting services to help you to maintain your legacy Microsoft Word solution or assist you to upgrade to a current release of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, isolating and resolving compatibility problems between various releases of Office Word, integrating Word with other Microsoft Office applications like Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and online training tailored for your special requirements.
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a network-wide move to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit environment to make sure it supports all of the key 32-bit applications which you want to retain plus the latest 64-bit versions of software you wish to install.
E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of company email by offering constantly improved spam and virus filtering, policy administration, content filtering, and defense against email-based directory harvesting and DDoS attacks. E-Mail Guard also features monitoring, management and analysis utilities plus outgoing email testing to help you troubleshoot your e-mail system and specify and enforce corporate email policy.
Progent's Jabber consultants offer online or onsite support to help businesses of any size to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for the technologies that make up creating an end-to-end Jabber solution including Cisco network devices and management software, Microsoft Office applications, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.
SQL Server 2005 offers indispensable, standardized tools to IT professionals and information workers, reducing the complexity of designing, deploying, administering, and using company data and analytical programs on platforms ranging from mobile devices to enterprise information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and wide knowledge in designing and building data-driven, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid development of a new generation of high-end programs that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET environment.
If your office computer system mixes Solaris platforms with Microsoft Windows, Progent can assist you to integrate your servers into a unified network that allows all your operating systems to run side by side for easy management, seamless dataflow, high reliability, superior performance, and strong security. Progent's Sun Solaris and Windows coexistence assistance services include network architecture integration and support, support for Windows services for UNIX, online network monitoring and administration, online technical help and troubleshooting, on-site technical support, and Helpdesk support.
Progent offers the part-time assistance of a seasoned CIO who can provide strategic direction to assist you pick and support network technology to meet your present situation and that can be a firm foundation for your growth. Progent's part-time Chief Information Officer consulting services offer economic leverage to organizations who want to optimize the impact of their network investment but who are unable or unwilling to add another high-level position to their head count. Since Progent is vendor-neutral, with a large team of consultants certified to maintain all leading operating systems and connectivity technologies plus a wide selection and application software, Progent is in a unique position to provide unbiased advice along with expert technical help for developing IT solutions that match the particular needs of your business.
Progentís IT outsourcing services offer economical computer consulting for mid-size businesses. Whether it includes designing network architecture, setting up an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or creating a web-based eCommerce application, outsourcing your network technical services can smooth out expenses and minimize uncertainties, permitting IT support budgets to grow in a more linear and controlled manner than is possible by amassing a large, all-purpose in-house network support organization. Progentís Outsourcing White Paper and flyers show how Progent can help you create a protected and robust network foundation for your vital Windows-based business software including Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical appliance built by Barracuda or a virtual appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup protects critical company data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting support services to help your business to design, integrate, manage and troubleshoot a BDR solution based on Barracuda technology.
Progent's Microsoft consultants offer advanced support in deploying, operating and debugging all versions of Project, Microsoft Project Server, and Project Online and can deliver a wide range of affordable remote consulting services following industry best practices to help organizations of any size to get all the benefits of this powerful project management solution. Support services available from Progent include system planning, installation and migration, strategies for safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training.
For companies with a mix of Mac and Windows desktops, there are two basic alternatives for running Microsoft Windows-dependent software on a Mac: remote access to an actual Windows computer or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach an Apple Mac to a networked Windows-based computer to run Microsoft Windows programs and share network resources. Virtual PC for Mac emulates Windows on a Mac computer so you are able to use Windows applications directly. Progent's Mac technology consultants can assist your business to manage these solutions for using Windows software on your Apple Macs and can also assist you to evaluate and configure third-party solutions for Microsoft Windows PC emulation.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco devices for centralized management.
Les Kent has a 35-year history of effective network integration, corporate management, sales, and operations. He has demonstrated a talent for developing elegant information technology solutions in his roles as as a network designer, software developer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and major corporations.
Progent offers the expertise of certified consultants as well as experienced software programmers, DBAs, project managers, Cisco-certified network architects, business continuity specialists, and certified data security consultants to help you to assess the likely advantages of Microsoft SQL Server 2012 for your business, install test environments at your datacenter or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS platforms, and define a cost-effective and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Progent's Microsoft-certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many sites, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to assist your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your network security requirements without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of ISA Server.
Progentís Microsoft experts offer small and medium size businesses enterprise-grade consulting support for SMS Server 2003 and Configuration Manager 2007, Microsoft's solutions for update and deployment automation. Configuration Manager is the new name for the change management platform formerly called SMS Server. System Center Configuration Manager offers a variety of new features to Systems Management Server 2003 such as full automation, integrated Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progentís Microsoft certified consulting professionals can show you how to use SMS Server or Configuration Manager 2007 effectively for automated operating system and application deployment, security patch control, software metering, and licensing reconciliation. Progent's engineers can also help you to move smoothly from SMS Server to Configuration Manager 2007.
Progent's Microsoft-certified professionals have over a decade of background providing messaging solutions for customers that range from small businesses to large corporations. Progent offers economical consulting for all versions of Microsoft Exchange Server to enhance email and virus protection, configure high availability email environments, and implement remote and mobile email connectivity. Progentís Microsoft Exchange consulting services can help you in designing and executing a move from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent provides integration help for Windows 8, Windows 7, and Windows XP clients running Office Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular browsers. For e-mail virus defense, spam filtering and data data leak protection, Progent offers Email Guard managed services.
Progentís Technical Response Center offers nationwide extended hours remote support for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers offer after-hours telephone support and remote secure network connection to troubleshoot and resolve network problems rapidly and affordably. The scope of technical experience available from Progent's staff of nationwide support engineers makes it possible to escalate even the most difficult problems to competent experts as required. For urgent issues, the Technical Response Center endeavors to respond to your call for service within one hour.
Progent offers the services of an accredited engineer with an extensive background integrating products from the major video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can help your company to design, install, upgrade, or maintain a video conferencing environment that preserves your current investment and maximizes the business value of your IT system. Progent can also provide the expertise of network infrastructure engineers who can assist companies of all sizes to create and troubleshoot a network that delivers the speed, reliability, security, and expandability you need to support your video conferencing/telepresence environment.
Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting professionals can help you design, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Remote continuous network monitoring, automated alarms, and periodic reports are vital to maintaining the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of all sizes can afford a degree of protection that was previously reserved for enterprises. Progent can provide a variety RMM solutions available as economical services created to help your company to detect and resolve a most IT network problems before they can impact productivity.
Progent's Cisco CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent provides customized online instruction for an array of client applications and operating systems including Office and Office 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the benefits of traditional physical classroom instruction, including instant interaction between students and trainers, but avoids the expenses of transportation and the challenge of attempting to accommodate the availability of many workers. Available to single students or classes of any size, Progent's live online instruction permits the trainer to run the seminar from an online facility and the students can be dispersed across an office or all over the the U.S. Live online learning supports powerful learning mechanisms like virtual white boards, real-time questions, and shared applications. Sessions can be brief and targeted to specific topics or extended in time and broader in scope.
Progent's certified ISA Server consultants have extensive backgrounds configuring Microsoft ISA Server-based security solutions for IT networks with many offices, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts can help your small business in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your network protection requirements without adversely restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progentís high availability network consultants offer non-stop computing consulting, disaster recovery planning, network load balancing, non-stop interoffice connectivity, fault-tolerant Internet connection design, 24x7 data center support, and other non-stop networking consulting to help your small business integrate a 24x7 network for mission-critical applications. Progent possesses the experience to design affordable, 24x7 networks by deploying the expanding library of Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster. Progentís Microsoft and Cisco certified consultants can help you build a fault tolerant mutli-site network with a completely mirrored Internet interface and efficient system load balancing.
Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT support staff, create an enterprise-wide security strategy, automate network management, help with creating applications, and build and test a DR/BC plan.
Progent's certified Microsoft Windows 2000 consultants can help you optimize the functionality of your current Windows 2000 Servers and can simplify system management, provide tech support and repair, and strengthen security. Progent can also show you how to create, justify, and implement a strategy to migrate from Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up pilot programs to eliminate the technical risk associated with moving to Windows Server 2003 by identifying potential hardware and software compatibility problems.
Progentís Help Desk Co-management service allows your business to split responsibilities for Help Desk services seamlessly between your IT team and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced support solution built around the top shared PSA tool for managing service requests, ticketing, responsibility, status tracking, and reporting.
The Progent Test and Training Lab at the QTS Internet Data Center can be used for piloting mission-critical applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility issues, and establishing training systems for the latest products and technologies. For Progent clients without adequate internal resources to assemble proper pilot environments, the lab cuts capital costs and technical risk and helps keep vital network initiatives on schedule.
Progent offers fast and affordable remote access to a certified Oracle DBA expert or an Oracle application developer. Progent can provide comprehensive DBA services for all versions of Oracle's RDBMS platform and can also help plan, build, enhance, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard and Streams replication technologies and ASM file/volume manager.