Additional Topics of Interest

Remote Access Technology Consulting
CCNP Certified Support Outsourcing Cisco VPN

Cisco's network security and remote access products for small businesses provide a full range of easy-to-administer security solutions to help protect your wired and wireless information system. Cisco's VPN product family features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that align best with your company objectives.

Biggest Check Point 23000 Firewalls Security Team
24x7 Check Point ZoneAlarm Security Firms

Progent's Check Point firewall experts can show you how to design, deploy, and administer firewall environments built around Check Point Software NGFW firewalls and Check Point's cloud-based security services. Progent's consultants can also assist you support older Check Point firewalls or upgrade efficiently to Check Point's modern security gateways.

Microsoft Expert Exchange 2003 Upgrade Professional
Microsoft Exchange Upgrade Integration Services

Progent's certified consultants provide computer support and network consulting services for Microsoft Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft Servers. Progent's upgrade, integration, administration, and troubleshooting expertise for Exchange Server include planning, installation, project management, onsite and off-site technical support, Help Desk Call Center support, expert security evaluation, and comprehensive IT outsourcing.

Specialist Exchange Server 2013
Exchange 2013 VoIP Computer Consulting

Microsoft Exchange Server 2013 incorporates major improvements to the functionality of Exchange 2010 and delivers powerful innovations plus a revamped structure. These enhancements affect vital areas like manageability, high availability (HA), security and compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible business benefits of migrating to Exchange Server 2013, design a cost-effective test and deployment strategy, and train your IT staff to maintain your Exchange 2013 solution. Progent can also provide ongoing online support and management for Exchange 2013.

NetApp MetroCluster and FlexPod Specialist
NetApp MetroCluster Disaster Recovery Consulting Services

Progent can provide enterprise clients the help of a NetApp-certified consultant to deliver online or onsite expertise for NetApp's entire portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to help you to take care of problems with NetApp SAN storage deployments quickly and affordably based on best practices.

Microsoft Exchange 2000 Upgrade Remote Support Services
Exchange Server 2000 Online Technical Support

Progent is one of the most qualified information technology consulting companies for creating e-mail solutions based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses get all the advantages of Exchange Server 2000 under typical situations such as updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.

LockBit ransomware recovery Consulting
Ryuk ransomware protection Specialist

Progent's ransomware experts can assist your business to evaluate your ransomware defenses, remotely monitor and guard your network, assist with negotiating a settlement with a hacker, and rebuild an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.

Company-wide Standards for Best Practices Network Management Services
Best Practices Outsourcing IT Support

Progent's staff of Microsoft and Cisco Certified consultants average more than ten years of hands-on professional background, at the forefront of network support, executing a broad range of technical tasks for a large mix of customers. Every Progent support professional shares a proven set of personal best practices which are incorporated into shared leading practices standards that Progent instills in its support staff. This guarantees that you get not just world-class technical capability, but also a consultant with proven approaches for using technical knowledge to solve actual IT problems quickly.

24x7 Service Reports Technology Consulting Services
Service Reporting Technical Support

Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some freelance consultants or small service organizations who provide minimal documentation or specifics of tasks performed, every service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the support reports sent by each consultant to every client. The practice of documenting and organizing support records allows more effective support and avoids a variety of typical misfortunes such as when a support customer is virtually held hostage to a consultant who won't let go of the keys to the kingdom.