For business computer networks located within the state ofWisconsin, Progent's Microsoft and Cisco authorized technical experts can deliver online help and remote troubleshooting to fix your network systems issues quickly and cost effectively. Progent has acquired world-class expertise, advanced software utilities, and support knowledge bases to diagnose and repair computer network problems without the expense and delays associated with on-site technical service dispatches.

If yourWisconsinbusiness is located beyond the larger metropolitan areas such asMilwaukee, Madison, Green Bay, or Kenosha, your local computer network support choices may be limited in skills, or unavailable during a crisis. This can result in a network environment that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís staff of network engineers average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a diverse range of customers. This means you obtain not just the technical skills needed for the task, but a professional with proven methods for applying that expertise to deliver efficient network solutions.

Wide and Deep Expertise with Business Information Networks
Progentís group of over 100 networking consultants means clients can take advantage of the leverage of over 1,000 years of combined background and collective information to resolve the most troublesome network problems. Progentís accredited information technology consultants have the know-how to come up with solutions fast and deliver them affordably.

Best Practices Applied by Expert Engineers
Many organizations located far from areas with plentiful network consultants utilize less qualified or unseasoned local consultants for vital computer network support services. This can produce a network that is unstable or inefficient. Progentís staff of Microsoft and Cisco premier consultants average over ten years of real-world industry experience, in the front lines of network support, providing a wide range of technical tasks for a diverse mix of customers. This means that with Progent you receive not just expert computer network skills, but a consultant who understands computer industry best practices in applying that knowledge to solve actual business system problems successfully and in a consistent way.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX expert to help you design, deploy, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for local networks, private and public clouds, or hybrid deployments. Progent's VMware vSphere consulting team can provide advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent has extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for managing private and hybrid cloud environments that provide high availability, data security, and disaster recovery.

ProSight Data Protection Services Managed Cloud Backup
ProSight Data Protection Services automated backup and disaster recovery provides small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of critical data, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup specialists can deliver world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your critical information. Read about Progent's complete ProSight series of affordable network management outsourcing services for small businesses.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify an IT professional's ability to plan, deploy, and support information system control mechanisms to reduce risk. Progent offers the expertise of a CRISC-certified risk management consultant to help you to create and carry out a risk management strategy that follows leading practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget.

Unified Communications Manager and Cisco Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager, previously branded CallManager, operates as the center of Cisco's collaboration solution. Unified CM and Unified Communications Manager Express (CME) offer an advanced IP-PBX solution by integrating closely with applications like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's Cisco-certified Cisco Unified CM experts can help with any aspect of Unified CM configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and video IP phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE support, creating UCS server failover systems for high availability, and integration with Exchange Server.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft supports transparent hybrid ecosystems that combine Office 365 and on-premises Exchange deployments. This allows you to have some Exchange mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help your organization with any facet of planning, integrating and debugging your hybrid Office 365 network. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical problems and also can provide extensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on schedule and within budget. For details about Progent's online consulting support for hybrid Office 365 and on-premises Exchange environments, visit Office 365 integration with on-premises Exchange.

Progent's Integration Support for Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is an affordable, versatile operating system that enables small organizations to make the move from the traditional stand-alone on-premises datacenter to the new hybrid computing model that combines local and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server Essentials consulting experts offer cost-effective remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to assess the possible productivity and cost advantages of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud design for your computing environment. Progent offers comprehensive project management so you can design and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. (Find out about Progent's Office 365 integration solutions with on-premises Exchange deployments and Azure planning and integration consulting.) Progent can also provide continuing consulting help, troubleshooting, and training.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software provides small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective, advanced encryption, granular restore options for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for managing larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a wide array of services to assist you to plan, deploy, optimize and troubleshoot a backup/restore system based on Altaro VM Backup. To find out more, go to Altaro VM Backup Consulting Services.

Progent's Consulting and Training Services for Office Word and Microsoft Office 365 Word
Progent's Office Word and Office 365 Word consultants can provide a wide range of affordable online support services to assist your organization to manage and troubleshoot your current Microsoft Word environment or help you to upgrade to a current version of Office Word. Support available from Progent's Word experts include VBA software development, identifying and fixing compatibility problems between different versions of Word, interfacing Word with other Microsoft Office apps like Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet synchronization, and online Office Word training customized for individuals or groups.

PC and Mobile Device Centralized Administration Consulting
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) design and deployment and Intune consulting to consolidate and streamline the management of your desktops along with your Cloud-connected tablets and smartphones. Progent can assist you to migrate efficiently to Configuration Manager 2016 from an older device and application management solution or help you to modify your current SCCM 2016 environment to support your evolving business requirements.

Google Cloud Platform Integration Consulting
Progent's Google Cloud Platform (GCP) planning and integration experts can provide cost-effective online and on-premises support to assist organizations to migrate any part of their critical network infrastructure to Google Cloud Platform services. This can reduce time and hardware costs and enable the use of Google's cutting edge AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.

Exchange 2013 Migration Consulting
Exchange Server 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important new features as well as a revamped architecture. These improvements favorably impact vital IT areas like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can deliver online or onsite expertise to help you administer, tune and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more current version of Exchange Server in a local, cloud-hosted, or hybrid deployment model.

Talk to a Progent Network Consultant
To learn how to contact a Progent network support expert for online or onsite help in #(state), call 1-800-993-9400 or visit Remote Network Help.



An index of content::

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    ProSight Remote Infrastructure Monitoring Professional

    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, monitor, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are kept current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming management processes, WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, locating appliances that require critical software patches, or identifying the cause of performance issues.

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    24/7/365 SMS Migration On-site Support

    Progentís Microsoft consultants provide small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and deployment automation. Configuration Manager is Microsoft's new title for the change management solution previously called Systems Management Server. System Center Configuration Manager provides a range of new features to Microsoft Systems Management Server 2003 such as full automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and device driver management. Progentís Microsoft certified consulting professionals can show you how to use SMS or System Center Configuration Manager economically for streamlined operating system and application installation, security patch control, software metering, and software license compliance. Progent's engineers can also assist your company to move smoothly from SMS Server to System Center Configuration Manager 2007.

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    Microsoft Windows SUS enables network administrators to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support personnel can completely and easily manage the installation of patches that are released through Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, setting up user's computers, defining the Group Policy parameters, and making sure your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.

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    Progent's Data Center consultants can help you find fault-tolerant data centers that match the particular needs of your business. Fault tolerant colocation sites are especially appealing to small organizations due to of their affordability and simplified logistics compared to taking a do-it-yourself strategy. Attempting to build an in-house data center that offers even a minimum level of fault tolerance is too expensive for the majority of small organizations. Progent is ready to show you how to get all the benefits of high availability data centers and fault tolerant colo sites by providing a full range of consulting and maintenance services.

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    SCDPM 2012 and Exchange Specialist

    Progent's Microsoft-certified consultants offer remote or onsite expertise to help organizations of any size to plan, deploy, administer, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older releases of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional support for resolving especially stubborn problems, or full project management support. Progent can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.

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    24x7x365 Professional NetApp MetroCluster Synchronous Replication

    Progent offers enterprise clients the help of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's complete family of SAN software and hardware products including ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to take care of problems with NetApp SAN storage deployments efficiently following leading practices.

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    Cisco Cisco Unified Communications Manager, previously known as CallManager, functions as the core of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating closely with unified messaging applications like Unified CM IM and Presence Service, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's Cisco-certified consultants offer effective and affordable remote and onsite expertise to assist businesses of all sizes to build and maintain Unified CM deployments by providing Unified Communications Manager integration and troubleshooting services that add optimum productivity. Progent can assist with any aspect of Unified Communications Manager setup and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, installing ISR routers with CUBE support, designing UCS server failover systems for survivability, performance tuning, and integration with Exchange Server and Skype for Business.

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    Progent's Wireless Consulting Services offer a fast, affordable way for businesses of all sizes to integrate, manage, monitor and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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