For business computer networks located anywhere in the state of Wisconsin, Progent's Microsoft and Cisco qualified consultants can deliver remote phone help and remote troubleshooting to fix your computer network troubles quickly and cost effectively. Progent has developed world-class skills, sophisticated utilities, and support databases to troubleshoot and fix computer network problems without the cost and delays associated with on-site service dispatches.
If your Wisconsin company is situated beyond the larger metropolitan areas such as Milwaukee, Madison, Green Bay, or Kenosha, your nearby network support choices may be limited in technical capability, or not available during urgent situations. This results in a network environment that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís staff of field proven network consultants average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a large variety of technical tasks for a varied range of customers. This means you get not just the technical know how needed for the task, but a consultant with field proven methods for applying that expertise to provide excellent network solutions.
NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or onsite NetApp SAN consulting services for NetApp's entire family of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to help you to take care of issues with NetApp SAN deployments efficiently based on industry best practices.
Apple iPhone Integration
Progent's iPhone and iPad integration consultants can provide affordable online consulting to assist you to plan, configure, and fix any facet of your iOS and Windows integration efforts and is available for quick jobs to help you get past specific technical bottlenecks or long-term engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or maintain a highly available, secure and efficient infrastructure that aligns with your mode of computing. Progent also offers remote and on-premises training for individuals or groups to help manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the business value of your IT network.
Online Technical Support for Windows and Cisco-based Networks
Progentís Technical Response Center provides world-class remote technical support for Windows and Cisco-based networks anywhere in the United States. Progent's certified engineers have the experience to assist you to troubleshoot and resolve complex network problems rapidly and cost effectively. The scope of technical expertise represented by Progent's staff of engineers makes it possible to escalate even the toughest problems to appropriate specialists as required. Whether you require one-time phone support and online repair or continuing access to a Helpdesk Technical Response Center, Progent's experts can provide your small business with enterprise-level support without the high cost and administrative overhead of running a big internal IT group.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate an IT professional's skills to design, deploy, and support information system control mechanisms to mitigate risk. Progent can provide the expertise of a CRISC-certified risk management consultant to help you to develop and carry out a risk management strategy based on leading practices identified by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.
Wireless Site Survey
Progentís Wireless Site Survey makes it easy to plan and install a WiFi LAN customized for your facilities, providing you a wireless solution that has the coverage, performance, load-handling capability, Quality of Service, data protection, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service. Progentís on-premises survey includes physical walkthroughs, RF and data protection audits of your current WLAN, evaluation of your buildingís floor plans, measuring for RF contention, signal propagation modeling, selection of optimum locations for customer-specified Wireless Access Points (WAPs) such as Aironet APs, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive report describing a new wireless network.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to help assess your company's ability to stop or recover quickly from a ransomware incident. Progent will consult with you personally to gather information concerning your existing security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective AV and backup system that aligns with your business needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.
Easy Payment Methods
Progent's easy payment options for Cisco VoIP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Unified CM Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications such as Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving QoS, setting up SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Progent's Integration and Development Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and get to market quickly.
Expert Wireless Engineering and Support Services
Progent's wireless technology consultants offer broad expertise in the integration and maintenance of wireless information technology and can assist your IT team to design, configure, manage and troubleshoot wireless solutions that are compliant, robust, expandable, simple to administer and operate, able to handle your critical applications, and transparently integrated into hybrid cloud environments. Remote and onsite Consulting services provided by Progent cover a variety of wireless technologies and include smartphone and tablet management, Wi-Fi network infrastructure design and deployment, wireless site surveys, wireless VoIP phone configuration, and building-to-building wireless integration.
Failover Clustering Support for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover clustering feature set built into the latest releases of Microsoft Windows Server has been dramatically redesigned to streamline the deployment, setup, and maintenance of server clusters and to offer improved levels of system dependability, protection, performance, and flexibility. New or enhanced features include cluster Validation, revamped configuration and deployment, improved cluster administration, new cluster architecture for maximum availability, better security and quorum structure, fewer failure points, more storage and RAM capacity, improvements for geographically dispersed clusters, and live migration capability for Hyper-V virtual machines. Progent's Microsoft-certified failover cluster experts can help your company evaluate the business benefits of Windows clustering, plan and implement an installation, train your IT staff to administer your failover clusters, deliver ongoing consulting and technical help services, and create and validate a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you you to plan and deploy an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's massive Azure cloud.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to assist organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.
Progent's Customer Testimonials
Progent has delivered remote or onsite IT support help to businesses in every state in the U.S. Many of these customers have shown their high regard for Progent in the form of testimonials to the quality of Progent's support staff. Check out Progent's client testimonials to learn what they say about the quality of Progent's consulting services
Exchange Server 2013 Upgrade Support
Exchange 2013 includes significant improvements to the capabilities of Exchange Server 2010 and delivers important new features plus a redesigned structure. These improvements favorably impact key areas like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can provide remote or onsite support to help you manage, optimize and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more up to date version of Exchange Server in a local, cloud-based, or hybrid deployment model.
Affordable Computer Support Solutions
Many small businesses rely on flawed metrics when shopping for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with insufficient experience can take many times longer to perform the identical task than a seasoned IT professional. As an example, charging a third less per hour, but taking three times as long for the same task is not a deal. Even worse, a badly designed or implemented IT environment that is unreliable and difficult to manage or expand can cost a small business many times more than its setup price because of lost productivity. Progent's customer testimonials from satisfied companies across the United States indicate the efficiency of Progent's support model and the expertise of Progent's team of IT professionals.
Get in Touch with a Progent Network Support Expert
To learn how you can access a Progent network consultant for remote or onsite help in , phone 1-800-993-9400 or go to Remote Network Support.