For small office networks located within the state of Wisconsin, Progent's Microsoft qualified technical team members can provide remote phone help and remote troubleshooting to solve your network systems issues quickly and cost effectively. Progent has acquired enterprise-grade skills, sophisticated tools, and support databases to troubleshoot and resolve computer network problems while avoiding the expense and time delays associated with onsite service dispatches.
If your Wisconsin small business is situated outside of the larger metropolitan areas such as Milwaukee, Madison, Green Bay, or Kenosha, your local computer support choices may be limited in skills, or unavailable during an emergency. This can result in a office network that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís team of seasoned network consultants average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a extensive range of clients. This means you obtain not just the technical skills needed for the job, but an expert with demonstrated methods for applying those skills to deliver affordable network solutions.
Dynamics GP Upgrade and System Integration Consulting Services
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided system integration, software development, training, and troubleshooting services since the platform's original release. Progent offers high-level support for updating legacy Dynamics GP deployments. Progent can help you to plan, test, and carry out a cost-effective migration from a a legacy version to the current edition of Dynamics GP, Learn} about Progent's Dynamics GP upgrade and system integration consulting services.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that represents expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA accreditation has consultants pass an extensive examination given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant able to help companies in the areas of IS audit services, information technology enforcement, systems and architecture ROI, information technology support, protection of data resources, and disaster recovery planning.
Business Intelligence Reporting Consulting and Development
Progentís business information reporting experts can provide remote and on premises consulting to help you with any phase of business intelligence reporting ranging from troubleshooting or enhancing reports to designing and deploying an advanced business intelligence environment. Progent's management reporting consultants can assist your company to support your existing reporting environment, assist you to migrate databases and applications from an outdated reporting product to a modern one, and provide custom online training to meet your specific requirements. Progentís management reporting consultants offer expertise in the leading BI reporting platforms such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.
PC Desktop Support Services
Progent offers a wide array of cost-effective consulting and support services to help you business to deploy, integrate, troubleshoot, and administer desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent's desktop support services include Windows 10 migration assistance, Windows 8.1 configuration and support, Windows 7 maintenance, Microsoft Office and Office 365 integration and training, and 64-bit computing upgrades.
World-class Cisco Support from Experienced CCIE-certified Engineers
Progent can provide easy, immediate, and affordable access to Registered Cisco CCIE consultants. CCIEs are highly-qualified network gurus who earn this prestigious certification only through thorough examination by Cisco. CCIEs can resolve even the most complicated problems surrounding network planning, integration, troubleshooting, and service. Progentís CCIE professionals work closely with Cisco in-house staff in analyzing problems with Cisco's IOS platform and developing workarounds or acquiring software updates to resolve anomalies. Progent can provide fast access to a CCIE by phone so you can receive immediate assistance for tough network problems that are affecting business productivity but are beyond the expertise of your usual network support providers.
Progent's Juniper Networks-authorized network engineers can assist you to design and implement Juniper Firewall and VPN platforms, optimize and support your infrastructure, and upgrade efficiently from outdated equipment to the latest versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to enable your business to streamline the administration and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can help organizations manage environments that include a combination of Juniper's OS platforms.
Oracle Database Administration Services and Application Development
Progent offers affordable access to an Oracle expert for Oracle database administration services or an Oracle application developer. Progent can assist you to develop efficient solutions for key Oracle DBA activities including database tuning, backup and restore processes, and database protection, or train your IT staff how to follow industry best practices for simplifying major administration tasks. Progent can in addition provide the support of a PL/SQL developer to help your company to design, tune, troubleshoot, or migrate Oracle-based applications that can range from forms to data-driven web sites. Progent has experience with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to tune existing SQL programs by utilizing Oracle's SQL Tuning Advisor.
64-bit Processing Upgrade Help
Progentís 64-bit migration specialists can assist you to enhance your application servers and workstations efficiently from 32 to 64 bits. Progent can assist you to calculate the costs and advantages of migrating to 64-bit processing, plan an economical migration process that reduces operational interruptions, and deliver timely online support to assist you to configure 64-bit operating systems and application software on your existing hardware. Progent's Microsoft-premier consultants can assist your company to install the 64-bit editions of Microsoft products like Microsoft Windows Server, SQL Server, Windows 10, and Office Excel.
Google Cloud Platform (GCP) Integration Expertise
Progent's Google Cloud Platform planning and integration experts can provide cost-effective online and onsite consulting to help businesses of any size to move any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable access to Google's cutting edge machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design and review, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Management Support for Microsoft Lync 2013
Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to build a centrally managed and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging (IM), presence, web conferencing with app sharing and whiteboard, as well as IP and PSTN calling enabled for a wide assortment of desktop and handheld endpoints. Progent's certified Lync 2013 experts can assist your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-resident (via Lync Online) or hybrid topology appropriate for your current and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and provide live online and onsite training to your management staff and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Office and Office 365 applications including Outlook clients, Excel and PowerPoint. Progent's Microsoft Skype for Business Server experts can also assist you to design and carry out an efficient upgrade to Skype for Business.
Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco Wi-Fi controller consultants can assist your business to configure Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient transition to Cisco's modern wireless controller technology. Progent offers support for physical and software-only wireless controllers and can help you to determine which type makes sense for your Wi-Fi solution. For 802.11ac Wave 2 wireless controller appliances from Cisco, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 wireless controller support.
Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, an integrated extension of Unified Communications Manager, is a unified voice messaging solution that promotes teamwork by offering flexible set of options for retrieving calls and messages within an environment that is simple to implement and administer. Cisco Unity Connection allows you to read and manage voicemail messages from your email inbox, web browser, Cisco Jabber, a Cisco Unified IP Phone, a smartphone, or a tablet. Cisco Unity Express (CUE), available in select Cisco ISR routers, provides affordable voicemail, unified messaging, interactive voice response (IVR), and automated-attendant functions for small to medium businesses and corporate satellite offices with as many as 500 voice mailboxes. Progent's Cisco-certified CCIE consultants offer Unity Connection and Unity Express (CUE) integration and troubleshooting services to ensure that your voice messaging solution continues to deliver maximum competitive value.
Video Conferencing and Telepresence Consulting Services
Progent offers the services of a certified video conferencing and telepresence consultant with an extensive background integrating technology from the major video conferencing/telepresence vendors including Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to design, configure, upgrade, or maintain a telepresence environment that protects your investment and maximizes the business value of your IT network. Progent can also provide the expertise of infrastructure consultants who can help businesses of any size to create and troubleshoot a network that provides the performance, reliability, security, and scalability required to support your video conferencing/telepresence environment.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a repeatable runbook for recovering applications and services rapidly following an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. SRM also supports non-intrusive testing for site recovery, upgrades and fixes and can generate reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, deploy, test and administer a disaster recovery solution powered by VMware SRM.
Talk to a Progent Computer Consultant
To see how to get in touch with a Progent computer consultant for online or onsite expertise in #(state), call 1-800-993-9400 or go to Online Computer Support.