For small office networks located anywhere in the state of Wisconsin, Progent's Microsoft and Cisco qualified engineers can deliver phone assistance and remote troubleshooting to fix your computer network problems quickly and affordably. Progent has developed enterprise-class skills, advanced software tools, and support databases to diagnose and repair IT problems without the high cost and time delays normally associated with onsite technical service dispatches.
If your Wisconsin small business is situated beyond the larger metro areas such as Milwaukee, Madison, Green Bay, or Kenosha, your local computer network support choices may be limited in technical capability, or unavailable during urgent situations. This can result in a office network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís group of field proven network engineers average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a broad range of customers. This means you get not just the technical know how needed for the job, but a professional with demonstrated methods for applying that expertise to deliver efficient network solutions.
ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so that all looming problems can be resolved before they can disrupt productivity. Read about Progent's entire ProSight portfolio of value-priced managed services for small and medium-size businesses.
Full Range of Security Services
Progent's CISM, GIAC, and CISA certified security experts can assist your company to perform comprehensive security audits, restore operations quickly from virus and worm attacks, configure firewalls, configure safe techniques for off-site and mobile access, deploy spam and virus filtering and email encryption, and craft a corporate-wide security strategy built around 24x7 automated monitoring. Progent's ProSight family of remote security monitoring services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for centralized endpoint protection.
Amazon Web Services (AWS) Integration Consulting Services
Progent's Amazon Web Services (AWS) integration experts offer cost-effective remote consulting to help companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can help you deploy cloud-centric or hybrid environments that efficiently integrate Amazon AWS services. Progent offers as-needed expertise or Progent can provide project management outsourcing services to help you move efficiently to the Amazon AWS cloud platform.
Google Android Phone Integration
Progent's Android smartphone integration consulting have years of background providing remote and onsite support for businesses of all sizes who need to incorporate Android phones into their information systems so that users can communicate and collaborate while on the go. Progent has the range of know-how to resolve network problems that span numerous manufacturers and that represent a mix of older and up-to-date information technology. Progent provides affordable online expertise to assist you with any aspect of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to assist you to handle particularly stubborn technical issues, or Progent can provide comprehensive project management support to help you finish strategic IT projects on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers expertise with all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or individual training to show you how to manage and use Android phones to maximize their business value.
Microsoft Exchange Server 2016 Migration Services
Progent's certified Microsoft Exchange 2016 consultants can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
ProSight Network Audits for Evaluating Network Infrastructure Health
Prosight Network Audits are a fast and low-cost way for small and mid-size organizations to obtain an objective evaluation of the health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the configuration of your core network assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a more manageable and more secure AD implementation. Both options also offer the long-term benefits of advanced remote network monitoring and management technology. These advantages can include simpler management, better compliance with government and industry security regulations, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and restore, and higher availability. For details about ProSight Network Health Checks and to see sample reports, go to ProSight Network Audits.
Microsoft Dynamics NAV Consulting
The updated release of MS Dynamics NAV includes several new features such as Personalized Role Centers, enhanced BI and reporting options, and advanced workflow management. Progent's Dynamics NAV consulting experts can provide software development, integration and troubleshooting services to enable you to take advantage of MS Dynamics NAV. Progentís engineers can assist you to connect MS Dynamics NAV to additional systems and applications. In addition, Progent can assist you to create and utilize databases so you can enhance your understanding of your business, acquire more clients, refine your marketing strategies, and form productive alliances.
Business Intelligence Reporting and Analytics Consulting and Development
Progentís BI reporting consultants offer remote and on premises consulting to assist your organization with any facet of business intelligence reporting from debugging or modernizing applications to designing and deploying a comprehensive BI environment. Progent's BI consultants can help your company to maintain your current reporting system, help you to upgrade reports from a discontinued reporting product to a current one, and provide as-needed remote training tailored to your specific needs. Progentís business reporting professionals offer experience in the leading BI reporting and visualization tools such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Builder.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned VoIP experts can provide Cisco UC520 consulting services to help you to manage your legacy UC500 VoIP system or plan and carry out a smooth migration to a modern IP telephony and voicemail solution.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of IT security experts. GIAC certifications are acknowledged by businesses and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security capabilities covered under GIAC accreditation including evaluating infrastructure security mechanisms, security incident handling, intrusion detection, web application security and SIEM solutions for compliance with government requirements for promptly reporting events.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to help organizations of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier cybersecurity consultants can assist organizations of any size with any aspect of information system security. Progent can create efficient cybersecurity solutions that guard a small office against modern malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that support local, remote, and mobile clients sharing IT resources spread over a mix of physical sites and public and private clouds.
Remote Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent offers a variety of Network Support Bundles built around the proactive problem solving capabilities of Microsoft System Center Operations Manager, a next-generation network management software solution that monitors the availability, speed and protection of your information system and detects anomalies before they can disrupt your system. To provide more insight concerning the performance and robustness of your network infrastructure, Progent can help you install and operate leading network monitoring tools based on the Linux OS.
ProSight Managed Services for Network Management
Progent offers a family of budget-friendly, fixed-price services designed to allow small and medium-size organizations to benefit from the same advanced IT solutions deployed by many of the industry's leading enterprises. Progent's ProSight suite of IT management outsourcing services covers all key areas of modern networking including email protection, threat defense based on machine leaning, update management, cloud-based backup and disaster recovery, network infrastructure health monitoring, virtual machine hosting, and IT asset documentation management. To download Progent's white paper on the benefits of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.
Cisco Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, an integrated extension of Unified Communications Manager (CUCM), is a converged voicemail system that promotes productive collaboration by offering a variety of options for retrieving calls and messages within an environment that is simple to implement and administer. Unity Connection lets you access and manage voicemail from your Exchange inbox, browser, Cisco Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), offered in certain Cisco Integrated Services routers, provides affordable voicemail, unified messaging, IVR, and greeting functions for small to mid-size businesses (SMBs) and enterprise satellite locations with up to 500 workers. Progent's Cisco-premier CCIE network consultants offer Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting support to ensure that your voice messaging deployment continues to deliver significant business value.
Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network engineers offer expert remote and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for applications that run the gamut from small companies and campus LANs to giant data centers and public clouds. Progent can assist you to deploy Cisco's rapidly improving switch technology to achieve the speed, expandability, uptime, virtualization, security and ease of management demanded by your business. To learn about Progent's consulting services for Cisco's extensive family of Catalyst switches, refer to Cisco Catalyst switch consulting and troubleshooting services. For information about Progent's consulting services for Cisco's Nexus line of data center switches, see Cisco Nexus switch support. To learn about Progent's support services for Meraki switches, go to Cisco Meraki switches consulting services.
Talk to a Progent Computer Support Expert
To see how you can contact a Progent network support expert for remote or onsite support in , call 1-800-993-9400 or visit Remote Computer Support.