If your company information network is in Wisconsin you now have fast remote help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to assist with urgent issues involving your computer network. Progent maintains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available online of any nationwide support organization in the U.S. Rates are affordable, billing is per minute, sign-up is fast, and support is unbeatable.
In case your Wisconsin network is outside of major urban neighborhoods like Milwaukee, Madison, Green Bay, or Kenosha, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be limited when there's a network crash. This can cause lost income for your business, angry clients, idle workers, and distracted executives. By utilizing Progent, you can get in touch with a Certified consultant who can deliver expertise whenever you need it to keep your network running.
Because Progent charges for online service on a per-minute basis, your business is invoiced only for services provided. Progent requires no startup fee. Many remote service firms have significant minimum payments or charge for each fifteen minutes or more. Progent's by-the-minute granularity and straightforward pricing model eliminate large tabs for fast repairs.
If your Wisconsin company needs remote support for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Technical Support Program Special?
Progent's experienced staff of online support engineers offers a wide range of world-class computer knowledge. This allows Progent's online service specialists to deal successfully with the most challenging network trouble more quickly than is feasible with ordinary independent support firms or with the internal IT resources commonly found in smaller companies. Progent has developed the technology and experience to fix problems efficiently in a wide variety of network configurations that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE support experts have qualified for professional certifications such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service team members also hold a number of key Cisco certifications such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.
To help companies who operate networks based on a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's online support team offers the expertise of consultants have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security consulting, Progent provides phone-based support from professionals with important security certifications such as Certified Information Security Manager Engineers, CISSP experts, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's group approach to repairing network problems allows service escalation, if needed, to experts with relevant competence to deal with particularly intractable problems. This speeds up remediation of emergency network problems, prevents network disruption, and minimizes technical support invoices.
For businesses in the state of Wisconsin, Progent offers virtually instant remote access to a UNIX/Linux, Sun Solaris, macOS or OS X engineer for emergency assistance to fix network issues that are impacting business productivity but are beyond the experience of your on-hand IT support group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified consultants can connect to your network with state-of-the-art remote support utilities that allow them to perform fast and efficient evaluation and remediation of serious network issues.
Services Progent's Phone-based Consulting Specialists Can Provide Your Wisconsin Business
Progent online professionals can provide expert support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Windows technologies including:
Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based network service team can help Wisconsin small businesses to maintain a broad set of computer products and technologies such as system infrastructure, messaging solutions, security expertise for computer systems and company operations, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server products for server consolidation and streamlined management, and moving from outdated systems to contemporary solutions based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's service professionals can provide online technical help for systems based on major derivatives of UNIX including:
macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX or mainstream Linux platforms including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the IT consulting arena for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network consultants who are awarded this advanced certification by passing thorough testing given by Cisco. Usually CCIEs work for large enterprises or national ISPs, and consequently their help is not easily available to smaller companies.
Progent is among the only IT support firms that makes sure that Cisco CCIEs are available to support small and medium sized businesses. Also, Progent facilitates convenient access to a CCIE by telephone so that you can benefit from timely assistance for critical network issues that are hurting your productivity but are outside the experience of your ordinary system support providers. Progent's CCIE engineers can connect to your system via state-of-the-art on-line troubleshooting technology in order to provide quick and economical diagnosis and repair of serious system trouble.
CCIE and CCNP Authorized consultants from Progent can help your company to architect, setup, and support a converged network infrastructure that can simplify business processes, reduce expenses, and accelerate the path to positive ROI. By offering Cisco broadband routers experience with Catalyst switches support and Cisco wireless technology integration help, Progent can significantly enhance the business value of your information network in Wisconsin. To learn more information about Progent's support for Cisco infrastructure, visit Cisco Technology Professional Expertise.
Microsoft Partner for Online Consulting for MS Windows
Progent's Microsoft-expert remote service professionals can provide computer repair and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the expertise of consulting engineers who can help your company with a broad range of technology expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
MS Exchange Server 2016 migration, Microsoft Exchange 2013 configuration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid deployment expertise,
SharePoint Server 2013 development,
Skype for Business Server integration support and Lync 2010 migration, Forefront TMG 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Certified Network Security Professionals
Progent provides you the services of qualified CISA, CISM, and ISSAP security engineers who can deliver a range of security solutions that can enhance the protection of your UNIX, Linux, Solaris, or macOS and OS X environment against assaults or help you to revive fast from an assault. Security services available from Progent include: extensive security audits using technologies such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Solar Winds and Nikto; efficient recuperation from virus and worm attacks; setting up firewalls; designing secure architectures for off-site and mobile access; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and implementing 24x7 proactive monitoring. To find out more concerning Progent's security expertise for small and medium-size companies, go to Progent's Engineering Expertise for Network Security.
Business Applications Services: Training, Custom Programming, Troubleshooting
Progent's Apple Mac technology consultants can support the creative facets of Mac environments by offering consulting services and training in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Group offers in-depth engineering support and education in specific application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and education for popular Microsoft applications including CRM, Microsoft Project, MS Office Word, and Office Excel. To find out more about Progent's consulting, programming, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.
Help Desk Call Center Support and Outsourcing Options
Progent provides three support programs for Call Center services that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who require the immediate availability of an effective Help Desk but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Helpdesk team. Progent can operate as a primary Help Desk Call Center for your business, serve as an escalation resource for the most challenging network problems, or be ready in those situations when your other resources are swamped. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk or improving your current one, selecting or customizing Help Desk application software to address the special needs of your business, or adding supplemental staff to work online with your in-house Help Desk Call Center resources during demanding events such as software migrations.
Progent is a Microsoft Partner and has a large roster of Cisco-certified networking specialists. Progent's Help Desk staff of seasoned UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts can offer your customers easy communication with a reliable support resource with years of experience delivering phone support and online troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Help Desk a respected recognition as a key driver of business success, and Progent's aim is to resolve and not merely document problems. To find out more concerning Progent's Help Desk support, refer to Progent's Call Center Services.
Progent's Online Support Tools
Get in Touch with a UNIX/Linux or Cisco Technical Support Specialist Now
Progent's powerful customer support database software keeps comprehensive documentation of all support provided to Progent's clients. Each active Progent staff engineer has the benefit of the specifics of support rendered to every client by any staff member. This archive of trouble tickets and resolutions is organized as a readily retrievable internal database that permits Progent's online support experts to share their knowledge company-wide to ensure that the value of Progent's technical support improves over time. Progent's partnerships with major industry leaders such as Cisco and Microsoft make available other vast support databases and to manufacturers' in-house engineering staff that enable Progent's remote service experts to come up with the best solutions promptly.
To see how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco CCIE for urgent online consulting assistance in Wisconsin, call 1-800-993-9400 or visit Urgent Online Network Support.