If your company network is in Wisconsin you can depend on fast remote technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to help with urgent problems affecting your computer network. Progent offers the services of among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible by phone of any independent service firm in the U.S. The cost is competitive, billing is by the minute, engagement is immediate, and support is unbeatable.
In case your Wisconsin company is based away from more populated metropolitan areas such as Milwaukee, Madison, Green Bay, or Kenosha, the availability of UNIX or CCIE-certified experts is often problematic during an urgent situation. This can cause a loss of income for your company, upset customers, idle workers, and distracted executives. By calling Progent's remote support, you have access to a Certified engineer ready to provide help whenever you require it to keep your information system on line.
Since Progent bills for online help on a per-minute basis, your company is invoiced only for services provided. Progent imposes no initialization surcharge. Some online support organizations demand substantial minimum payments or charge for each fifteen minutes or more. Progent's small granularity and simple pricing mechanism save you from large invoices for speedy repairs.
If your Wisconsin business needs technical support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or see Contact Progent.
Why is Progent's Online Technical Support Services Special?
Progent's seasoned staff of remote consulting engineers possesses a broad range of in-depth information technology skills. This enables Progent's online technical support specialists to deal successfully with the most complex technical problems more quickly than is possible with ordinary independent service firms or with the internal support staff commonly found in smaller businesses. Progent has refined the technology and experience to fix technical issues economically in many different computer environments that feature mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE consultants have qualified for major certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support engineers also have a number of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), CCVP, and Design Associate.
In order to help businesses who operate environments featuring a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's online support team offers the help of engineers who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide high-level security consulting, Progent provides online support from engineers who have earned major security credentials including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to fixing technical problems allows service escalation, if needed, to specialists with sufficient background to deal with particularly intractable support calls. This speeds up resolutions of emergency problems, avoids system downtime, and minimizes maintenance invoices.
For companies throughout Wisconsin, Progent enables virtually instant remote access to a UNIX/Linux, Solaris, Apple macOS or OS X engineer for critical assistance to troubleshoot computer issues that are impacting productivity and are outside the experience of your ordinary network support group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified network experts can interface with your network with state-of-the-art remote support technologies that allow them to provide fast and affordable evaluation and resolution of critical IT problems.
Troubleshooting Services Progent's Remote Consulting Experts Can Provide Your Wisconsin Business
Progent network engineers can deliver expert assistance for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows solutions such as:
Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote computer support staff can help Wisconsin small businesses with a broad assortment of information products and technologies including network infrastructure, email support, security consulting for computer systems and business operations, Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server technologies for server consolidation and streamlined administration, and transitioning from out-of-date applications to contemporary solutions powered by updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts can provide remote technical help for computers powered by popular derivatives of UNIX including:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX or mainstream Linux packages such as
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting arena for providing immediate and economical communication with Cisco CCIEs. CCIEs are elite networking consultants who qualify for this prestigious certification by passing strenuous testing given by Cisco. In most cases Cisco CCIEs are hired by large enterprises or national Internet service providers (ISPs), and as a result their help is not easily accessible to small and medium-size businesses.
CCIE Authorized consultants from Progent can help your business to architect, setup, and service an integrated information system that can simplify business processes, reduce expenses, and accelerate the path to profitability. By offering Cisco routers experience with Catalyst switches support and Aironet wireless products integration help, Progent can dramatically improve the business value of your information system in Wisconsin. For additional information concerning Progent's services for Cisco network appliances, refer to Cisco Network Consulting Support.
Microsoft Partner for Remote Technical Support for MS Windows
Progent's Microsoft-certified remote service engineers can provide computer troubleshooting and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support professionals who can help you with a wide range of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 configuration,
Exchange 2010 monitoring and support,
SharePoint Server 2013 application development,
Microsoft Skype for Business Server planning and deployment consulting and Lync Server maintenance, Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2017 expertise,
SQL Server 2016 migration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Certified Security Professionals
Progent offers you contact with qualified CISM, CISSP and ISSAP security consultants who offer a range of system protection solutions that can strengthen the immunity of your UNIX/Linux, Sun Solaris, or macOS and OS X network against internal or external threats or help you to recuperate promptly from an assault. Security services offered by Progent include: comprehensive security analysis utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Hydra; quick recuperation from virus and worm attacks; integrating firewalls; designing secure architectures for remote and mobile access; protecting your email infrastructure from spam and DHA attacks; and setting up 24x7 network monitoring. To learn additional information concerning Progent's security services for small and midsize businesses, see Progent's Consulting Services for System Security.
Business Applications Support: Webinar Training, Custom Programming, Problem Solving
Progent's Mac technology consultants can promote the creative facets of Mac environments by providing help services and education in imaging, sound, and video. Progent's support professionals offer help in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group offers professional consulting support and education in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for Microsoft applications including Microsoft CRM, MS Office Project, Microsoft Word, and Microsoft Office Excel. To find out more information about Progent's expertise, custom programming, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.
Help Desk Outsourcing Alternatives
Progent provides three service offerings for Help Desk Call Center assistance that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-authorized network infrastructure experts. Progent's Help Desk staff of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to offer your customers convenient contact with a dependable technical support team with years of experience in telephone-based support and remote access troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Call Center a positive reputation as a major contributor to company productivity, and Progent's aim is to resolve and not just record problems. To learn more information about Progent's Help Desk Call Center support, go to Progent's Help Desk Support.
Progent's Online Technical Support Tools
Progent has deployed a collection of customized tools, refined during more than a decade of field experience, focused on promoting the highest quality of service for delivering remote technical support and repair for small and medium-size business IT systems. Progent offers secure VPN support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN online access allows the engineers of Progent's remote service group to link to your system remotely without breaching system security.
Progent's powerful service database software keeps comprehensive histories for all service provided to Progent's clients. Every authorized Progent team engineer has the benefit of the specifics of services provided to every customer by any team member. This history of problems and solutions is organized as a conveniently retrievable internal database that allows Progent's online technical professionals to share their experiences with the whole team to ensure that the quality of Progent's support services grows over time. Progent's certifications with key vendors including Cisco and Microsoft make available other vast support databases as well as to vendors' in-house engineering staff that allow Progent's remote consulting experts to come up with the optimal resolutions promptly.
Talk to a UNIX/Linux or Cisco Technical Support Expert Immediately
To find out how you can get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for emergency phone-based consulting help in Wisconsin, phone 1-800-993-9400 or go to Urgent Remote Computer Support.