For office computer networks located throughout the state ofWisconsin, Progent's Microsoft certified consultants can deliver online help and troubleshooting to fix your computer network problems fast and affordably. Progent has acquired enterprise-class expertise, sophisticated tools, and support knowledge bases to diagnose and resolve computer network problems while avoiding the high cost and time delays normally associated with onsite service dispatches.

If yourWisconsincompany is located beyond the larger metropolitan areas such asMilwaukee, Madison, Green Bay, or Kenosha, your nearby computer network support choices may be limited in technical expertise, or unavailable during an emergency. This results in a computer network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of field proven network consultants average more than ten years of real-world industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a extensive range of customers. This means you obtain not only the technical expertise needed for the task, but a consultant with field proven methods for applying those skills to provide cost effective network solutions.

Remote Support for Microsoft and Cisco-based Networking Environments
Progentís Technical Response Center provides world-class online technical support for Windows and Cisco-based environments anywhere in the United States. Progent's certified engineers have the expertise to assist you to analyze and resolve complex network problems quickly and cost effectively. The scope of information technology expertise represented by Progent's team of engineers makes it possible to escalate even the most difficult issues to the right subject matter experts as necessary. Whether you need occasional phone support and remote troubleshooting or continuing availability of a Helpdesk Call Center, Progent's experts can provide your company with enterprise-level expertise without the high cost and administrative overhead of maintaining a large internal IT group.

SQL Server 2012 Integration
Progent offers the support of Microsoft-certified SQL Server 2012 engineers and seasoned software developers, database administrators, project management experts, network infrastructure architects, business continuity specialists, and certified security consultants to help you to manage your Microsoft SQL Server 2012 environment and configure an efficient and safe IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012. Progent can also help your organization to upgrade to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates software deployment across multiple sites, centralizes compliance settings control, keeps track of network assets, protects against company data leakage, performs network health reporting, allows safe end-user self service, and offers a single control mechanism for managing multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of planning, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.

Disaster Recovery/Business Continuity Planning Help
Progent can provide advanced remote expertise for business continuity planning, validation, and education to help your company to respond to possible catastrophes, minimize downtime for your essential network functions, eliminate data loss, and comply with examiners' letters and business requirements. Progent's business continuity consultants can team with your management and network administration staff to perform risk evaluation, define dependencies, identify human and physical resources required to operate your business, determine business-critical network services and define acceptable recovery times, select hot backup centers, set up secure offsite access capability for key workers, implement notification systems and assign duties for personnel, write a comprehensive recovery plan, and provide training for management and technical staff to carry the business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to create an affordable disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster technology proven in Microsoft's massive Azure cloud.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or onsite NetApp SAN consulting services for NetApp's entire line of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN technology supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN storage environments efficiently based on best practices.

GIAC-certified Information Assurance Consultants
GIAC information assurance certification was founded in 1999 to certify the skill of information technology security experts. GIAC certifications are acknowledged by companies and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with all of the security services covered within GIAC accreditation such as auditing network vulnerability, event handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides comprehensive hosting of a small or mid-size company's servers in a solution that gives the highest degree of availability and scalability and is also simple to transfer to any data center. Progent's Private Cloud hosting and management services are based upon mature virtualization technologies that enable small and midsize businesses with mixed- platform environments to save significantly on the expense of capital investments, system maintenance, and IT management while achieving world-class reliability and an unprecedented degree of vendor independence. Find out more about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.

The Progent Test Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento can be used for testing line-of-business applications, creating cost-effective system upgrade methodologies, evaluating and tuning performance, planning or verifying business continuity strategies, mitigating compatibility problems, and establishing training systems for the latest products and technologies. For Progent clients without adequate internal resources to assemble proper pilot environments, the lab reduces capital outlay and technical risk while keeping vital IT projects on schedule.

ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of background helping manufacturing and distribution companies to simplify complex supply chains and streamline key business processes to bring products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP consultant with more than 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite services that spans from as-needed advice to end-to-end solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services. To find out more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

SharePoint Server Consultants
Progent's Microsoft-authorized SharePoint Server 2013 developers, SharePoint Server 2010 engineers and SharePoint Server 2007 experts can assist you to rationalize the economic case for implementing the current release of SharePoint Portal Server, advise you on the most sensible version of Microsoft SharePoint Server for your circumstances, offer configuration and integration services, assist you to set up MS SQL Server as a supporting database, improve your network integrity, integrate your off-the-shelf and customized application programs to operate with Microsoft SharePoint, develop a company-wide security strategy that encompasses portal solutions, and provide troubleshooting and Call Center services.

Extended Hours Remote Support
Progent's low-priced extended hours online technical support program offers clients 24x7 availability of remote support from Progent's TRC. Services available outside normal work hours include fixing problems with Windows servers, Windows desktop troubleshooting, assistance with MS Office programs, network and system backup and recovery, and fundamental routing and switching help for Cisco networking products.

Planning and Support Services for SCOM 2016
System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum availability for critical workloads by providing unified, mixed-platform monitoring of IT resources installed throughout local systems and cloud environments. Progent's SCOM consulting group can provide world-class remote and onsite support to assist businesses of all sizes to design, implement, tune, update and repair SCOM 2016 solutions. Progent's SCOM 2016 consulting experts can help your company to migrate to Operations Manager 2016 from older releases or from different monitoring platforms, or combine multiple monitoring systems into a unified IT management solution. Progent can also show you how to extend your SCOM 2016 scope to incorporate infrastructure based in public clouds by delivering Microsoft Azure consulting and Amazon AWS hybrid cloud solutions.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified network security consultants can assist organizations of any size with any aspect of IT security. Progent can help implement cost-effective security systems that guard a small business from modern threats or Progent can design, configure, and manage a comprehensive security environment for hybrid enterprise networks that support local, online, and mobile users sharing network resources spread over a mix of physical sites and various clouds.

Teleconferencing Support Services for At-Home Workers
Progent's consultants can assist small and mid-size companies to implement and troubleshoot conferencing applications to enable their remote workforce to interact securely and efficiently with teammates and customers. For information about ways Progent can help companies to integrate and maintain video conferencing solutions for a remote workforce, refer to conferencing expertise for remote workers.

Palo Alto Networks PA-Series Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewalls to provide a next-generation cybersecurity solution that extends across your on-premises and cloud-based resources and protects any user anywhere with any device. To find out more, see Progent's Palo Alto Networks firewall integration consulting.

Talk to a Progent Network Support Expert
To find out how you can get in touch with a Progent network consultant for remote or on-premises assistance in #(state), call 1-800-993-9400 or go to Remote Computer Support.



An index of content::

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    Progent's SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall devices including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and design protection into your corporate operations.

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    Progent offers high availability load balancing support that addresses network load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery technology such as Cisco Content Engine. non-stop load balancing vendors for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.

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    ProSight VM Hosting Engineer

    Progent's ProSight Virtual Hosting offers advanced virtual server technology, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified consulting team to provide small companies with a complete IT outsourcing solution that enhances network availability and protection, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a smaller company can have each of its software platforms and critical business application servers hosted in a safe and reliable data center on a fast, high-availability virtual server configured and maintained by Progent's computer service experts.

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  • After Hours Professionals Exchange 2016 Upgrade
    Microsoft Exchange Server 2016 Migration Computer Engineer

    Progent can help you in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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