For small business network systems located within the state of Wisconsin, Progent's Microsoft certified engineers can deliver remote phone help and remote troubleshooting to resolve your network systems problems fast and affordably. Progent has acquired world-class skills, advanced software utilities, and support databases to diagnose and fix IT problems without the expense and time delays normally associated with on-site service visits.
If your Wisconsin company is located outside of the larger urban areas such as Milwaukee, Madison, Green Bay, or Kenosha, your local network systems support options may be limited in expertise, or unavailable during a crisis. This can result in a network environment that is unstable or causing productivity loss due to technical problems persisting for too long. Progentís team of expert network consultants average more than twelve years of real-world industry experience, in the trenches of network support, performing a large variety of technical tasks for a extensive range of customers. This means you obtain not only the technical expertise needed for the task, but an expert with demonstrated methods for applying those skills to deliver efficient network solutions.
Common Examples of Online Consulting Services Available from Progent for Cisco Routers
Among the common online Cisco router consulting services available from Progent are setting up domain name, IP addressing, routing maps, logging, security logon banner and user accounts; setting up HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; troubleshooting BGP peering arrangements, routing maps, and BGP peering; installing current IOS image; validating failover; fixing VPN problems; producing a network diagram and documenting router setup; plus policy and availability strategy.
Full Portfolio of Security Assistance
Progent's CISM, GIAC, and CISA certified security consultants can assist you to perform complete security audits, recover rapidly from virus and worm attacks, configure firewalls, set up secure mechanisms for remote and mobile connectivity, install spam filtering and email encryption, and create a corporate-wide security strategy built around 24x7 automated monitoring. Progent's ProSight suite of managed security monitoring services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection (ESP) for centralized endpoint security.
Cisco Small Business WiFi APs Consulting Services
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based units designed as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless network consultants can provide online or onsite configuration and troubleshooting services to assist you to plan, configure, update, tune, manage and troubleshoot Cisco Small Business Wi-Fi AP deployments of any scale or topology. To learn more about Progent's consulting services for current and older Cisco Small Business 100, 300 and 500 family of WiFi access points, refer to Cisco Small Business 100, 300 and 500 WiFi APs consulting.
Part-time CIO Support Services
Progent can supply organizations with an information management professional who can act as a part-time CIO. This experienced IT officer can provide strategic direction to help your company to deploy sensible IT products to enhance business processes so they align more closely with your business goals. Your company can develop and install a well thought out IT strategy without incurring the expense of a full-time Chief Information Officer. Key services Progent's temporary CIO can carry out include growth strategies, establishing technology budgets, developing models for TCO and ROI, analyzing workflows, negotiating with suppliers, defining security and compliance policies, business impact analysis, streamlining data center management, patch tracking, IT asset documentation management, and business continuity planning.
SharePoint 2019 and SharePoint Online Support
SharePoint Server 2019 offers the modern experience drawn from SharePoint Online, serving as a transitional product that bridges the traditional UI of SharePoint 2016 and the modern SharePoint experience. Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and on-premises expertise, application development, and technical support services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist you design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud components into a cohesive intranet system. To learn more, visit SharePoint 2019 planning and deployment consulting.
Disaster Recovery/Business Continuity Planning Support Services
Progent can provide high-level online consulting for business continuity planning, validation, and training to assist you to respond to possible catastrophes, minimize downtime for your most critical network functions, avoid lost information, and meet regulatory mandates and business obligations. Progent's business continuity consultants can work closely with your management and network administration group to provide risk evaluation, define dependencies, specify the resources needed to operate your organization, determine business-critical IT functions and specify acceptable restoration times, select colocation sites, set up secure remote access capability for key workers, implement notification mechanisms and define responsibilities for personnel, document a comprehensive recovery plan, and provide training for management and technical staff to carry the agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy an affordable disaster recovery solution for hybrid cloud deployments using failover cluster tools field-tested in Microsoft's Azure public cloud.
Linux Consulting and Windows/Linux Integration
If your company network mixes Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into a cohesive network that permits all your operating systems to coexist peacefully for simpler management, seamless data exchange, fault tolerance, enhanced throughput, and tight security. If you are creating Linux based-software on a network that includes Microsoft Windows-based servers, desktops, and applications, Progent offers full-service IT outsourcing that frees you to concentrate on your area of high-value expertise.
Microsoft Dynamics GP Support
Dynamics GP 2015 R2 introduces a new design that enhances cloud readiness, supports popular handheld devices, allows single login with Azure AD, and strengthens security. Progent's certified Dynamics GP 2015 R2 consultants and developers offer the broad technical skills and hands-on experience to address the many IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the return on your investment in this mission-critical product.
Microsoft System Center 2016 Consulting Services
Microsoft System Center 2016 provides important improvements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new deployment of System Center 2016, extend or optimize an existing one, upgrade efficiently from a prior release of System Center, or debug your System Center solution.
Responsiveness of Progent's Technical Response Center for Remote Support
Progent's Technical Response Center is dedicated to delivering the highest quality of online IT support services offered anywhere for emergency and standard issues. For emergency problems that affect multiple workers, key individuals, or a line-of-business application, the TRC can respond in less than an hour. For standard issues, the TRC will in less than two hours. Under any circumstance, your trouble ticket will be created promptly and correctly, You will receive a confirmation from the ticketing system, and the TRC will get in touch with you regarding each corrected problem to confirm you are satisfied with the outcome and ready to close out the ticket. Learn more details concerning Progent's TRC Customer Commitment.
Azure Planning and Integration Consulting Services
Progent's Azure cloud integration consultants can help you with every phase of Microsoft Azure migration including needs definition, readiness assessment, solution design, pilot testing, deployment, centralized administration, performance optimization, software license controls, disaster recovery strategies, security planning, and compliance assessment. Progent can assist you to set up and debug firewalls and VPN connections so your users can safely access to Azure-based services, and Progent's Microsoft-certified consultants can help you set up critical Microsoft platforms to work in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid environment that transparently integrates on-premises datacenters with Azure-based services.
Progent's Integration Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, reduce their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and get to market quickly.
ProSight WAN Watch Network Infrastructure Monitoring and Management
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it simple and affordable for small and mid-sized businesses to diagram, track, reconfigure and debug their networking appliances like switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, locating devices that need critical software patches, or resolving performance bottlenecks. Learn more about Progent's entire ProSight family of low-cost network management outsourcing services for small and mid-size businesses.
Contact a Progent Computer Support Expert
To learn how you can access a Progent network consultant for remote or on-premises expertise in , phone 1-800-993-9400 or go to Online Computer Support.