Immediate, Affordable Remote Computer Troubleshooting for Worcester, Massachusetts Small Companies
For over twenty years, Progent has specialized in delivering world-quality computer support services to customers with small-business IT budgets. Progent has built a unique service solution that includes a low-overhead, tightly connected virtual office infrastructure, sophisticated remote troubleshooting tools, a large team of engineers accredited in a wide array of IT practice areas, a Help Desk operational model that maximizes responsiveness and guarantees follow-up, a global group of remote service experts, on-site service options for the majority of most zip codes in the United States, and a company ethos committed to resolving network problems in the shortest time and at the least cost to clients.

For mid-size and large businesses, Progent offers co-sourcing and project management services to add to the skills of your internal network service group. This can cut costs and minimize technical risks for big IT initiatives such as application development, disaster recover/business continuity preparedness, security audits, merging datacenters, or technology migrations and upgrades.

Progent can also offer access to accredited consultants to help your business to design and execute a sensible cloud computing strategy.

Core Technical Areas Serviced by Progent for Worcester, Massachusetts Office Networks
As a Microsoft-certified Partner consulting firm that maintains a world-class group of Cisco Certified CCIE network infrastructure consultants and Apple certified engineers, Progent offers urgent assistance and low-cost remote consulting to Worcester, MA businesses for a wide range of information technologies including:

Support Delivery Options Available for Worcester, Massachusetts Businesses
Progent offers a variety of options for providing small companies and local governments with cost-effective IT services for technical support, consulting, hosting services, and IT management. Progent's model for delivering computer support is built on the Call Center operational structure common to larger IT support groups. Progent's Help Desk Service Mechanism ensures rapid response, comprehensive service records, reliable follow-up, and strict cost monitoring across a range of IT support delivery alternatives that include online repairs, in-person support, high-end consulting, as well as server and application hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides urgent and scheduled online assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-based systems in the United States and globally. Progent's certified service experts can help customers to troubleshoot and repair hardware and software problems without the expense or delay of on-premises service visits. The background of Progent's IT consultants allows them to handle most network problems rapidly. For the most complex problems, Progent's breadth of knowledge makes it possible to escalate support calls to world-class specialists. Progent offers a convenient, web-based registration process for new customers to accommodate urgent network problems and Progent bills per minute with zero sign-up charges or minimums, so you pay only for the help you get. Specialists you can access online include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISSP-certified security professionals. Find out more information about Progent's online network troubleshooting services.

  • On-site Support
    Progent provides onsite computer assistance for signed-up clients in larger cities in the U.S. Progent's on-site service technicians can operate in tandem with Progent's online service engineers to deliver small businesses the ideal combination: onsite service professionals when you require them as well as the remote expertise of Progent's seasoned team of IT engineers, security specialists, and business software developers. The response time for in-person service calls is typically less than one business day. There is no sign-up or retainer charge for registering as a Progent client for on-premises service. Learn more concerning why to register for Progent's onsite network support.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller organizations an end-to-end solution that handles all facets of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent offers service desk support at a substantial discount from Progent's regular desktop support rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging problems. To learn more, see Online Help Desk Services.

  • Consulting Services
    Progent offers small businesses affordable access to world-class consultants who can deliver help with critical products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network infrastructure, network security engineering, non-stop it system design, virtual server solutions, plus configuration, programming and training for small business software including financials, ERP, business analytics, sales automation, and productivity software. Progent can help with one-time projects such as office relocations and massive software upgrades, extended projects such as business analytics software programming and support, relational database software development and DBA services, and web design, continuing support including Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure monitoring and system administration, or emergency services such as data restoration and malware removal.

  • Application Hosting
    Progent can host key applications like Exchange Server and Microsoft SQL to provide small and midsize companies with greater levels of availability, security, and performance than is possible using the class of on-site data center that is realistically affordable for most small and midsize organizations. Since Progent uses the same facilities that host the equipment of some of the world's biggest information technology organizations, Progent can save you the investment in building and managing the infrastructure required for enterprise-class cooling, electrical backup, and uninterruptible Internet access. For managed applications, Progent can also ensure that upgrades and service packs stay updated, protection and efficiency is constantly tracked, and systems and data files are consistently backed up and available for full and rapid restoration. Learn additional information about Progent's hosting for Exchange and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers full hosting for all of a small or midsize organization's servers in a setting that not only delivers the top level of availability and expandability but that is in addition simple for clients to transfer to a different support provider or to move internally if your situation warrants it. Progent's Private Cloud hosting service is founded on mature virtual server techniques that permit businesses with multi-vendor networks to benefit significantly on the costs of capital equipment, infrastructure maintenance, and IT management while getting enterprise-class reliability and an unprecedented level of vendor flexibility. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-based software in a single centrally managed service, can handle the mixed- platform and non- standardized environments common with small businesses, and keeps ownership of the software licenses in the customer's possession so that moving to a different virtualized system is fast, safe, and inexpensive. This avoids becoming a captive to a specific hosting provider while still offering all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting Services
    Progent can provide expert remote support services to help companies of any size integrate their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid architectures that seamlessly combine physical resources along with cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud integration services such as Office 365 integration solutions with on-premises Exchange deployments, Azure design and deployment services, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform planning and integration expertise. Progent has more than two decades of background providing advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and affordably.
Progent's Low-Cost Managed Services for Remote IT Management
Progent's affordable ProSight family of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning technology to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to automate the entire threat lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering through leading-edge technologies incorporated within a single agent managed from a single console. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP environment that meets your company's specific requirements and that allows you prove compliance with legal and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent can also help you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. For a low monthly price, ProSight DPS automates your backup activities and enables rapid restoration of vital files, applications and VMs that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight DPS to be compliant with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, optimize and troubleshoot their networking hardware such as routers, firewalls, and load balancers plus servers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that network diagrams are kept current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating appliances that need critical updates, or isolating performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of top data security companies to deliver web-based control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by checking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT management staff and your Progent consultant so that all potential problems can be resolved before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hosting solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to obtain an unbiased evaluation of the health of their network. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a more manageable Active Directory system. Both versions also come with a year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost network management, better compliance with information security standards, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and less downtime. Read more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your organization's preparedness either to block or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to build an efficient AV and backup/recovery system that meets your company's requirements. For details, see The ProSight Ransomware Preparedness Report Service.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized expert at the baseline system software and office productivity programs used by the majority of small and medium-size businesses. As a Cisco-certified partner, Progent also can provide help for an ever more sophisticated collection of network products including firewalls, routers and switches, VoIP options, and wireless networking. In addition, Progent's CISSP-Certified security consultants, CISM-certified security engineers, CISA-authorized security audit specialists and GIAC-certified information assurance experts can provide a company-wide view of system security and can help with complex security programs such as SIEM solutions to help enterprises meet industry standards and government regulations for network information protection and incident reporting.

The breadth and size of Progent's engineering team offer a powerful array of advantages to organizations wishing to increase the productivity of their information system within an affordable budget. These benefits include:

  • Best Industry Practices
    Progentís team of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry experience, at the front lines of network support, executing a wide range of technical projects for an extensive mix of clients. Each Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices training that Progent instills in its support staff. This ensures that you get not just world-class IT help, but also a support engineer with proven approaches for fixing actual network problems efficiently. Read more concerning Progent's best practices for network consulting.

  • Efficient Pricing Structure
    Progent's pricing model is to charge for remote support and in-person visits by the minute. Consequently, you are charged exclusively for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent applies no registration fee and asks no monthly commitment for support services provided during regular business hours. Many service organizations demand large minimum payments or bill in increments of a quarter hour or more. Progent's one-minute pricing granularity avoids major bills for fast repairs. An additional advantage of granular pricing is that clients are not tempted to permit incipient problems to fester until they become major problems. Find out additional information concerning Progent's value pricing for IT outsourcing.

  • Complete Reporting of IT Support
    Progent has created a sophisticated support reporting system that records and formats detailed documentation for all billed support activities. Unlike some independent consultants or local service organizations who offer scant documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support reports sent by every consultant to each customer. The practice of documenting and organizing support records allows more efficient service and eliminates a slew of common problems such as when a support client is virtually held captive to a consultant who refuses to release the keys to the kingdom. Read additional information about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's consultants to customers. By teaching clients to deal with problems that are within their scope, Progent is able to concentrate on delivering hard-to-find services where Progent faces few competitors. Small businesses who work with independent consultants or who employ in-house support staffs gain when Progent transfers knowledge about critical technology and proven methodologies to make their IT environments more reliable, secure, and productive. Find out additional information concerning Progent's knowledge transfer services.

Contact Progent
In case your Worcester, Massachusetts business needs to get in touch with Progent for network outsourcing, consulting, or technical support services, call 800-993-9400 or go to Contact Progent.

Immediate Online Network Support
For immediate online technical support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

  • 24 Hour Citrix Receiver Network Engineer Citrix VM desktops Consulting Services
  • 24-Hour Server Management Specialists 24/7/365 Virtual Server Consult
  • 24-Hour Small Business System Consulting Services Small Business Designer
  • 24/7 Microsoft Desktop Tech Support PC Desktop Support Team
  • 24/7 Small Business Network Recovery Small Business System Repair
  • 24x7 Exchange 2003 Upgrade Support and Integration Exchange Server 2003 Computer Engineer
  • 24x7 SQL 2008 Computer Engineer MS SQL 2008 Specialist
  • 24x7 Windows and UNIX Technology Professional Consultants Windows and UNIX

  • Best Meraki Switch Configuration Computer Consulting
    Meraki Switch Configuration Remote Technical Support

    Cisco's Meraki MS family of access and distribution switches are intended for sites ranging from branch offices to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting expertise to assist your company to plan and deploy a productive network solution that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, set up policies to ensure compliance, create and test a disaster recovery strategy, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a unified networking solution.

  • 64-bit Computing Consultant Services Microsoft 64-bit Server Online Technical Support
  • After Hours Catalyst Switch IOS-XR Support and Integration CCIE Certified Consultant Services Catalyst 2900 Switch

  • Technology Consulting Cisco firewall IPS
    Cisco AnyConnect Configuration

    Progentís certified Cisco IT security consultants provide high-level PIX and ASA Firewall consulting services including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and safe access services. Ranging from compact, easy-to-install desktop devices for small and home offices to scalable enterprise-grade products, Cisco PIX and ASA Firewalls offer advanced security, performance, and high availability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating common OS-specific security gaps.

  • After Hours Cisco 520 Router Services Cisco Small Business series NSS2000 Remote Technical Support

  • Microsoft Exchange Support
    Exchange Server Troubleshooting

    Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and supporting messaging solutions for clients in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email system features protection, fault tolerance, easy access for remote and mobile users, efficient management utilities, and seamless integration with telecommunications. Progent provides expertise and support services for Microsoft Exchange 2016 Server, Exchange 2013, Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003, and Microsoft Exchange 2K Server. Progent can also help small or medium businesses to migrate to Microsoft Exchange 2016 or Exchange 2013.

  • Aironet Wi-Fi AP Management Support and Help Specialists Aironet Access Point Management
  • Altaro VM Backup Restore Information Technology Consulting Information Technology Consulting Altaro VM Backup Troubleshooting
  • Amazon MWS development Programming Firm Amazon Marketplace Web Service development training Design
  • Small Business Network Network Specialist Worcester County
  • Amazon S3 disaster recovery Development Firms Amazon cloud integration Development Firms
  • Apple Macintosh Setup and Support iCloud Specialist
  • Biggest Engineer Custom Applications Custom .NET Development Company

  • Extended Helpdesk Online Troubleshooting
    Virtual Helpdesk Professional

    Progent offers three essential kinds of Contact Center support including Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your customers instant access to a dependable support resource with years of experience delivering phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on earning the support Help Desk a positive image as a key contributor to business performance. Progent's goal is to fix rather than simply record problems.

  • BlackBerry Desktop Manager Engineer RIM BlackBerry Exchange Consultants
  • CCIE Expert Certified 8800-EX Wireless IP Phone Help and Support 24x7 SPA300 Series IP Phone Online Support Services

  • IT Consultant Internet Security and Acceleration Server 2006
    Professional ISA 2006 Firewall

    Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet resources while supporting enhanced efficiency by making these applications available to legitimate remote users. ISA Server 2006 can protect business applications, services, and information across all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier ISA Server 2006 consultants can show you how to plan, deploy, configure, and maintain ISA Server on your system so that your business benefits from a highly functional and economical combination of security, convenience, and performance.

  • Cisco 2500 Wireless Controller Support Outsourcing Wave 2 wireless controller Outsourcing
  • Cisco Expert CUE IT Consultants Jabber Technology Consulting
  • Microsoft Computer Support Specialist Worcester Massachusetts
  • Cisco PIX Migration Remote Troubleshooting PIX 500 Firewall Online Help
  • Comprehensive Event Management Remote Support Services Microsoft System Center Operations Manager IT Consultant
  • Configuration Microsoft Office XP Emergency Information Technology Outsourcing Companies Microsoft Office 2003
  • Consult ISP Service Plan Selection Internet Carrier Selection Professional
  • Consultants Microsoft AD Microsoft Certified Expert Online Support Windows 2008 Active Directory
  • Consulting Company Progent Management 24 Hour Progent's Management Data Recovery
  • Consulting Services BlackBerry BES Express BlackBerry BES Express Professional
  • Dynamics GP BizTalk Adapter Services Consultancy Great Plains Accounting
  • Dynamics GP Customization Professionals Dynamics GP Software Development Help and Support
  • Email Image Spam Protection Consulting ProSight Email Data Leakage Prevention Services
  • Email Image Spam Protection Specialist Email Predictive Sender Profiling Specialist
  • Email Small Office Server Support Support Services Postini
  • Emergency Apple Macintosh Security Audits Support Outsourcing Macintosh Security Audits Setup and Support

  • VMware vCenter Server Consultant
    VMware vSphere Consultant Services

    Progent offers the support of a certified VMware VCDX consultant to help your organization design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid deployments. Progent can provide advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery. Progent has extensive understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud tools for administering private and hybrid cloud environments that deliver maximum availability, fault tolerance, and disaster recovery.

  • Emergency Remote Workers Collaboration Software Online Support Services At Home Workers Collaboration Software Remote Technical Support
  • Emergency XenServer Virtualization Specialists XenServer IT Services
  • Engineers ProSight Email Guard Content Filtering Services Email Virus Signature
  • Help Desk Outsourcing Firm Worcester
  • Firewall Support and Integration ASA 5500 Firewall Online Technical Support
  • Firewall and VPN Security Companies 24/7 Testing Firewall Security
  • Google Cloud Security Consultant Services Consultant Google Cloud VM
  • Google Cloud hybrid solutions Consulting Services Amazon AWS hybrid cloud integration Programming
  • Help and Support Exchange Server 2000 Upgrade Support Microsoft Exchange
  • High Availability Server Clustering Online Technical Support Remote Support Microsoft Windows 2003 Cluster Server
  • Hybrid cloud integration Consultancy Amazon AWS hybrid cloud solutions Engineers
  • ISA 2004 Online Support Computer Consultants ISA 2004 Firewall
  • ISA 2006 Technology Consulting Services Online Troubleshooting ISA Server 2006
  • 24-7 Microsoft Windows Network Assessments Worcester County
  • IT Consultants Microsoft Hyper-V 3.0 MCSE Expert Certified Consultant Virtual Server Hyper-V
  • IT Consulting Group Progent Small Business Small Business Network Consulting Firm Progent Small Companies
  • IT Consulting ISA 2004 Firewall Integration Support ISA 2004 Firewall
  • Immediate Windows 7 Evaluation Computer Consultants Top Windows 7 Migration Integration
  • Internet Security and Acceleration Server 2006 Computer Consultants Computer Engineer ISA Server 2006
  • Largest Online Help At Home Workforce Video Conferencing Remote Workforce Video Conferencing Online Help
  • Largest Small-Medium Business Support Companies Midsized Company Migration Consulting
  • Learning Online Office Outlook Live Online Microsoft Office Training
  • Live Online Windows 8.1 Education Online Office Outlook Instruction
  • MS SQL Server 2008 Troubleshooting MS SQL Server 2008 Online Support Services
  • Networking Consultants Worcester
  • Meraki Dashboard Professionals Meraki MR84 Access Point Network Engineer
  • Microsoft Certified Partner Office 365 AD Connect Consulting Microsoft Certified Partner Exchange Online and on-premises Exchange Computer Consultants

  • Microsoft SQL 2008 Online Consulting
    SQL 2008 Analysis Services Specialists

    SQL Server 2008 offers powerful, standardized tools to IT experts as well as to network users, lessening the difficulty of creating, deploying, administering, and accessing enterprise information and database programs in environments ranging from handheld devices to enterprise data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consulting firm with hands-on expertise and broad knowledge in designing and deploying data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.

  • Microsoft Certified Partner Technology Professional Windows Server 2012 R2 Active Directory Windows Server 2012R2 Security Support
  • Microsoft Exchange 2007 Technology Professional Microsoft Exchange Online Technical Support

  • Microsoft Exchange Migration Computer Specialist
    Technical Support Group Spam filter

    Progent's Microsoft-certified consultants have more than a decade of experience delivering unified communications solutions for customers that range from small businesses to global corporations. Progent offers economical support for all editions of Exchange Server to enhance email and virus security, configure fault tolerant email environments, and facilitate remote and mobile email connectivity. Progentís Exchange support services can help you in designing and executing a move from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. In addition offers support for Windows 8, Windows 7, and Windows XP desktops running Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular browsers. For email virus defense, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.

  • Microsoft Network Design Consultants Worcester 24 Hour Urgent Network Small Business Computer Consultant Worcester Leominster Fitchburg
  • Microsoft Office Solution Provider Biggest Microsoft Office 2003 Network Consulting Companies
  • Microsoft SBS Consultant Remote Support Microsoft Windows Small Business Server
  • Small Business Network Consultancy Worcester
  • Microsoft T-SQL Contract Development Technology Professional SQL Server Replication
  • Network Consultant Firepower Services ASA 5500-X Firewall with Firepower Consulting Services
  • Manager IT Outsourcing
  • Network Consultants ProSight Remote Infrastructure Management ProSight Automatic Network Mapping Network Consultants
  • Network Engineer iPhone VPN iPhone and Dynamics CRM integration Information Technology Consulting
  • Office 365 AD Connect Technical Support Services Biggest Hybrid Office 365 and Exchange Onsite Technical Support
  • Offsite Managed Data Backup Service Technology Consulting Microsoft DPM 2010 Backup Service Consultant
  • Offsite Workforce Collaboration Support Services Offsite Workforce Collaboration Software Consultant Services
  • On-site Technical Support System Center 2016 and Intune System Center 2016 Migration Support
  • Open Now System Center OpsMgr 2012 Remote Consulting Microsoft Expert System Center Operations Manager IT Services
  • Private Cloud Hosting for Virtual Data Centers Consultant Services ProSight Private Cloud Hosting Services Technology Professional
  • Private Cloud Virtual Datacenter Hosting Professionals ProSight Private Cloud Services Consultant

  • 24x7 Infor SyteLine CloudSuite ERP Consultants
    Infor SyteLine CloudSuite Factory Track Consultants

    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing and service companies to simplify complicated supply chains and improve the efficiency of key business processes in order to get products to market fast and adhere to customer commitments consistently. Progent offers the expertise of an ERP specialist with over 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that can range from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, CPQ, web site integration, technical support, ETL, Excel and SQL integration, training, and DBA services.

  • ProSight Phishing Protection Consultants Top Quality Specialists ProSight ESP Behavior-based Security
  • ProSight Ransomware Defense Services 24-7 Virus Recovery Professional

  • Case Studies Proxim Wireless
    Proxim Wireless Case Study

    Progent provided a wireless networking solution that allowed a school to improve efficiency and avoid the recurring expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for connecting remote locations as far as 2.5 miles apart and can reach even longer ranges. This wireless solution provided improved performance and dependability than recourse to amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it offered immunity to outside interference.

  • Cisco CCIE Network Consulting Worcester Massachusetts
  • ProSight Virtual Machine Hosting Consultancy ProSight VM Hosting Consulting Services
  • 24/7 Small Business Network Onsite Computer Services Worcester County
  • Professional ProSight Patch Management Automation Best Desktop Monitoring and Reporting Consultants
  • Professional ProSight certificate expiration management ProSight client credential management Professionals
  • Install IT Outsourcing Worcester Leominster Fitchburg
  • Professionals SQL Server 2016 Standard SQL Server 2016 and Windows Server 2012 R2 Integration
  • Programming Visual Basic Top Ranked CISSP Certified Security Consulting Services HTML programming
  • Project Management Specialists Professionals Project Design
  • Remote Microsoft LCS Server IM Integration Microsoft LCS Server IM Network Consultants
  • Remote Support Microsoft ISA 2004 Server Microsoft Proxy Server IT Services
  • Remote Troubleshooting Cisco NSS2000 Network Storage Systems Integration Services Cisco Small Business series NSS2000
  • Remote Wireless Site Survey Support and Setup Wi-Fi Site Survey Remote Troubleshooting

  • Emergency Sun Solaris Network Security Auditor
    UNIX Consultant

    If your business operates a Sun Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-certified consultants can help your entire enterprise in a broad range of security areas including security management procedures, security architecture and models, access management systems and techniques, software development security, business processes security, hardware security, telecommunications, network and web security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the basic skills and international standards of knowledge that network security professionals are required to master. These accreditations offer executive management the confidence that consultants who have earned their CISM or ISSAP certification have the background and theory to offer effective security support and engineering services.

  • Roseville, CA 24/7 Part-Time Job Microsoft MCITP Engineer Job Openings MCSE MCSA MCDBA MCIPT MCA Engineer Sacramento California

  • Wi-Fi VoIP phone integration Online Support
    wireless VoIP phone and Aironet APs Technical Support

    Progent's wireless IP phone configuration consultants offer online and on-premises support to help you create and maintain a Cisco wireless IP phone solution by providing services that range from troubleshooting the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.

  • SCCM 2016 Troubleshooting Support and Integration Computer Consultant SCCM 2016 MAM
  • SCDPM 2012 Protection Groups Integration Help and Support SCDPM 2012 Deduplication
  • SCOM Resource Pools Integration Support SCOM 2012 Microsoft Azure Monitoring Specialist
  • SCVMM 2012 XenServer Remote Consulting IT Consulting SCVMM 2012 Live Migration
  • SCVMM 2016 Load Balancing Online Troubleshooting On-site Technical Support Microsoft System Center 2016 Virtual Machine Manager
  • SCVMM 2016 and SQL Server Computer Consultant Online Support SCVMM 2016 Load Balancing
  • SMS Server Migration Online Consulting Microsoft SMS Network Consulting
  • SQL Server 2016 PolyBase Professionals Microsoft SQL Server 2016 Professional
  • SQL Server 2017 and Windows Server 2012 R2 Technical Support Network Consulting SQL Server 2017 Database Migration

  • Professionals Microsoft Active Directory
    Microsoft Active Directory Consulting Services

    Windows Enterprise Directory requires significant field experience to integrate optimally across an enterprise. Progentís Microsoft Premier consultants are skilled in planning, integrating, and supporting sophisticated Enterprise AD projects. Progentís fields of proven competence with Windows Server Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, cleaning up legacy legacy version configuration objects in online AD environments, and fixing failed installations of Active Directory and Active Directory-associated programs.

  • School Wireless Case Studies Proxim Tsunami Wireless Case Study
  • Server Consolidation Professional Specialist Virtual Server Technology
  • Networking Organization Microsoft Windows Worcester County Massachusetts
  • Services MRTG for Linux Linux Network Monitoring Network Consulting
  • SharePoint Specialists SharePoint Portal Server Network Engineer
  • Skype for Business Front End Pool Pairing Consultant Consultant Skype for Business 2015
  • Small Business Small Business IT Consulting Firm Small Business Design Firm
  • Small Office Software Outsourcing Consultant Small Office Computer Network Providers
  • Solaris Migration Solaris to Windows Upgrade
  • Solaris Network Security Auditor Secure Sun Solaris

  • After Hours MCSE Expert Certified Exchange Server Hosting Services
    Microsoft Exchange Hosting Services

    Progent's MS Exchange Hosting and Management Services provide an enterprise-class data center with backed-up power and cooling systems, 24x7 site security and IT support center, plus failover connections to Internet backbone service providers. Hosted Exchange servers are set up as virtualized servers for high uptime, easy scalability, and rapid restoration. Progent's services include integration with your network, connectivity with mobile computing products, automated monitoring of performance and security, spam protection, security update and revision control, Helpdesk services, daily backup, and comprehensive email management support.

  • Specialist Microsoft Exchange 2010 Upgrade Exchange Server 2010 Migration Professional

  • Consultants Mandriva Linux
    Professionals Mandrake Linux

    Progent's Linux support services provide small businesses and software developers help with managing and maintaining Linux systems that run with Microsoft-powered technology. Progent can give your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of expertise offers you a convenient single consulting firm to show you how to create and maintain a protected and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.

  • Specialists wireless IP phones and Cisco Unified Communications Manager wireless IP phone upgrades Network Consultant

  • Email Policy Management Services
    ProSight Email Virus Filtering Consultants

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based control and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further level of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that stays inside your security perimeter.

  • Support Windows Server 2016 Workgroup clusters Engineer Windows Server 2016 Integration
  • Tandberg Video Conferencing Consultant Services Mirial Specialists
  • Ubiquiti UniFi Security Gateway Specialists Ubiquiti UniFi Mobile App Engineer
  • Windows 7 Help Desk Specialist Windows 7 Consultant Services
  • Windows Server 2016 Workgroup clusters Integration Information Technology Consulting Windows Server 2016 PowerShell

  • Nagios Troubleshooting
    24 Hour Nagios for Linux Consultant Services

    Nagios and MRTG are useful, free monitoring tools that operate under Linux and can be deployed to monitor UNIX networks, Windows systems, or mixed-OS systems where the Linux OS and Microsoft Windows coexist. The Nagios monitor lets system support engineers to monitor system services such as POP3, HTTP, SSH, and NNTP. MRTG permits you to graph the bandwidth through SNMP-enabled network devices such as servers, routers, and switches. Progent's system integration engineers can show you how to utilize both these programs to tune and troubleshoot your network.

  • Windows Server Essentials Server Backup Consulting Services Windows Server Essentials and Office 365 Services
  • Windows Small Business Server 2008 Consulting MS Windows SBS 2008 Specialists
  • certificate expiration management Services ProSight password management Professionals

  • Threat Management Gateway 2010 Remote Troubleshooting
    Microsoft Forefront TMG Network Engineer

    Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Internet Security and Acceleration Server and provides a centrally managed Internet gateway that delivers a single-server platform for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes advanced web security reporting features, permits custom reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to cut costs and enhance availability. Progent's Microsoft engineers can help your company to plan and execute test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from any version of ISA Server.

  • iPad Architecture Computer Consulting macOS Wi-Fi Consultant Services
  • recovery from ransomware Consultancy Consulting Services Hermes ransomware protection and recovery

  • © 2002-2020 Progent Corporation. All rights reserved.