Low-cost Network Support from Microsoft and Cisco Certified Professionals for Businesses in Worcester, MA
By offering world-class support when you need it, making available specialized knowledge for critical business applications, offering high-value services such as virtual data center hosting, billing solely for help you receive, and charging no setup or retainer fees for standard services, Progent enables you to increase the business value of your It system and cut support expenses. Progent recognizes that network security, reliability, and performance are just as critical to small businesses as to major enterprises but that smaller companies lack the economy of scale to invest heavily in computer technology and internal service groups. Progent's fundamental competitive advantage is that no network consulting firm can equal Progent's capability to deliver the network support your business needs whenever you need it and at prices you can justify.

For mid-size and large businesses, Progent can provide co-sourcing and project management support to supplement the subject matter expertise of your internal network service group. This can reduce expenses and minimize technical risks for major projects such as application design and development, disaster recover/business continuity preparedness, network security audits, merging datacenters, or software migrations and upgrades.

Progent can in addition offer the services of certified experts to assist your business to plan and implement a sensible cloud computing strategy.

Key Products and Technologies Serviced by Progent's Consultants for Business Networks in Worcester, Massachusetts
Progent's nationwide group of world-class consultants offers support for all facets of network systems found in businesses of all sizes. Technologies supported by Progent in and around Worcester include:

Service Delivery Alternatives for Worcester, Massachusetts Businesses
Progent offers a variety of options for providing small and midsize companies and local governments with cost-effective IT services for technical support, consulting, hosting services, and IT management outsourcing. Progent's model for delivering computer support is built on the Help Desk Call Center structure common to big IT organizations. Progent's Help Desk Call Center Service Mechanism ensures rapid response, thorough service documentation, reliable follow-up, and tight cost monitoring across an array of IT service delivery modes that include remote troubleshooting, in-person help, top-level consulting, plus server hosting.

  • Online Service
    Progentís Technical Response Center provides urgent and scheduled online assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-powered systems in the United States and globally. Progent's seasoned service experts can assist customers to analyze and repair network problems without the cost or delay of on-premises support calls. The experience of Progent's IT engineers allows them to handle most network issues rapidly. For the most challenging issues, Progent's depth of expertise allows the support team to escalate trouble tickets to advanced subject matter experts. Progent provides a convenient, web-accessible signup process for new clients to address urgent situations and Progent bills per minute with no sign-up fees or minimums, so you are invoiced only for the support you get. Experts available online include Cisco-certified CCIE network engineers, Microsoft-qualified MCSEs, and CISSP-certified security engineers. Find out additional details concerning Progent's remote network troubleshooting services.

  • On-site Service
    Progent offers on-site computer support for registered customers in major metropolitan areas in the United States. Progent's on-site support personnel can work in tandem with Progent's remote service experts to deliver small and midsize companies the best of both worlds: onsite service technicians when you need them as well as the on-line expertise of Progent's worldwide team of IT engineers, security specialists, and business application developers. The wait time for in-person service visits is usually under 24 hours. There is no sign-up or retainer charge for registering as a Progent client for onsite service. Find out more details concerning why to sign up for Progent's onsite computer service.

  • Help Desk Call Center
    Progent's Help Desk Call Center Outsourcing Services are intended for small and midsize businesses who require fast and reliable support from a professional Contact Center with efficient phone support, online repair tools, and enough technical depth for all needed escalation. Because smaller companies usually have tight IT budgets and can spare little management bandwidth for dealing with IT support, Progent's Contact Center Services could be the most efficient way to make sure that business information systems are always productive. Read more details about Progent's Help Desk Call Center services.

  • IT Consulting Services
    Progent provides small companies affordable access to world-class IT professionals who can deliver assistance with vital technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network infrastructure, network protection consulting, non-stop it system engineering, virtual server solutions, plus integration, programming and training for business programs such as financials, ERP and MRP, management reporting, sales automation, and productivity software. Progent can help with short-term projects including office relocations and massive system migrations, longer term initiatives such as management information application programming and customization, relational database application development and DBA services, and web design, on-going support including Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting services for network health monitoring and network administration, or emergency services such as data restoration and virus removal.

  • Application Server Hosting
    Progent can host critical applications like Microsoft Exchange Server and SQL Server to provide small and midsize companies with greater levels of availability, protection, and recoverability than is possible using the type of in-house data center that is practical for most small companies. Since Progent utilizes the same facilities that host the equipment of many of the planet's biggest information technology organizations, Progent can eliminate the investment in building and managing the systems needed for world-class environmental control, electrical backup, and uninterruptible Internet access. For managed applications, Progent can also ensure that upgrades and revisions stay updated, security and efficiency is constantly tracked, and systems and data files are regularly backed up and ready for full and prompt restoration. Learn additional information about Progent's hosting for Exchange and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides comprehensive hosting services for the entirety of a small or midsize company's servers in an environment that not only delivers the top degree of availability and extensibility but that is in addition easy for customers to migrate to another support provider or to move internally whenever your circumstance calls for it. Progent's Private Cloud hosting is structured around tested virtual server technologies that allow businesses with mixed networks to benefit significantly on the expense of capital equipment, system support, and network management while achieving world-class availability and an unprecedented level of vendor alternatives. In contrast to ordinary Software as a Service hosting models, Progent's Private Cloud Hosting covers all server-centric software in a single centrally managed service, can handle the mixed- platform and non- standardized networks common with small businesses, and retains ownership of the licenses in the client's possession so that moving to a new virtualized system is fast, reliable, and inexpensive. This avoids ending up a prisoner of a single hosting service while still providing all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Integration Services
    Progent can provide expert online consulting to help organizations of any size integrate their information networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to design and administer hybrid environments that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that combine local resources along with public clouds. To assist you to incorporate public cloud services with networks, Progent can provide a variety of public cloud integration services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Flat-rate Managed Services for Outsourcing Network Monitoring and Management
Progent's low-cost ProSight suite of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning tools to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely evade legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to address the complete malware attack progression including protection, identification, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering via leading-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you demonstrate compliance with legal and industry data protection standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate attention. Progent's consultants can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates your backup processes and allows fast restoration of vital files, applications and VMs that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images/, plus Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, monitor, reconfigure and debug their networking hardware such as routers, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept updated, captures and displays the configuration information of almost all devices on your network, tracks performance, and generates notices when issues are discovered. By automating time-consuming management activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, locating devices that require critical updates, or resolving performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of leading information security companies to deliver web-based control and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management technology to help keep your IT system running efficiently by checking the state of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so that all looming problems can be addressed before they can impact your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be ported immediately to a different hardware environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can save as much as half of time wasted searching for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to obtain an objective assessment of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the configuration of your core network assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a cleaner Active Directory system. Both versions also include one year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost management, better compliance with data security regulations, higher utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and higher availability. Learn more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your company's ability either to block or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information about your current antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective AV and backup system that meets your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized leader in supporting the core network software and office productivity applications important to most small and mid-size businesses. As a Cisco-qualified partner, Progent also can provide expertise for an increasingly complex collection of network products such as PIX and ASA firewalls, switches, routers, VoIP solutions, and wireless connectivity. Furthermore, Progent's CISSP-certified cybersecurity consultants, CISM-qualified security professionals, CISA-certified security audit consultants and GIAC-certified information assurance experts offer a company-wide view of system protection and can help with advanced security programs such as SIEM solutions to help enterprises meet business standards and government mandates for network information protection and incident reporting.

The breadth and size of Progent's engineering team offer a powerful array of benefits to companies trying to increase the productivity of their IT network within a reasonable budget. These benefits include:

  • Best Industry Service Methodology
    Progentís team of Microsoft and Cisco qualified experts average longer than ten years of real-world industry experience, at the forefront of IT service, executing a wide range of technical projects for a large array of businesses. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its consulting staff. This guarantees that you get not just world-class technical help, but also a support engineer with field-tested methods for repairing actual network problems quickly. Learn more about Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing policy is to charge for remote service and in-person visits by the minute. Consequently, you owe only for received services. Progent does not demand a higher rate for after-hours or priority support, and Progent does not bill for travel time except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no sign-up charge and asks no retainer for support services delivered during normal working hours. Many support organizations impose substantial minimum fees or bill in increments of fifteen minutes or longer. Progent's one-minute billing granularity does away with king-size invoices for fast repairs. An additional benefit of by-the-minute billing is that customers will be less tempted to allow less critical problems to fester until they become major problems. Read more about Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of Delivered Support
    Progent has developed a comprehensive support reporting system that records and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or small support firms who provide scant documentation or details of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support reports given by each staff member to every client. The practice of detailing and organizing service activity allows more efficient support and eliminates a slew of common misfortunes such as when a support client is effectively held hostage to a consultant who wonít let go of vital service information. Learn additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to deal with technical issues that are within their scope, Progent is able to concentrate on delivering hard-to-find skills where Progent has little competition. Small businesses who work with independent service providers or who employ internal IT staffs benefit when Progent passes on information about critical technology and proven processes to make their networks more reliable, protected, and productive. Find out more about Progent's knowledge transfer services.

Contact Progent
If your Worcester, Massachusetts business wants to contact Progent to find out about network outsourcing, consulting, or tech support, phone 800-993-9400 or see Contact Progent.

Immediate Remote Network Support
For immediate online assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).














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An index of content::


Administration for Microsoft Windows in Worcester, MA Microsoft SQL Server 2017 Implementation Support
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In addition to offering access to Microsoft Dynamics GP consultants, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, migration support, and 1-on-1 or group online training classes customized to address your specific needs. Progent's experts also can help you build and maintain a protected, robust server and communications foundation to run your ERP, MRP and accounting applications.

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Progent's certified wireless consultants can help organizations of all sizes to plan, deploy, manage and repair Cisco Aironet Wi-Fi AP environments to provide the throughput, range, capacity, expandability, security compliance and ease of management needed for transparent connectivity between Wi-Fi and wired networks. Progent offers efficient remote and onsite consulting services for both end-of-life and new-generation 802.11ac Aironet access points and Progent can help you design and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.

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MS Office Communications Server delivers Instant Messaging and presence as part of a scalable, world-class solution featuring enhanced protection, seamless compatibility with additional Microsoft software, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows cost savings and improved operational efficiencies, increased worker output, and better intellectual property protection. MS Office Communications Server has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified unified communications consultants offer online and on-premises support and mediation services for your Office Communications Server deployment and can help you to assess the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and execute a smooth migration that will add business value to your information network

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Progent's certified security staff can help you protect your Mac network through professional support offerings including running security audits, recovery from virus and denial of service penetrations, configuring firewalls, integrating secure off-site and mobile connectivity, installing automated programs for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy appropriate for the particular objectives of your business network.

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Years of background providing Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched capability for supporting branch offices that need network service with the responsiveness common to with small organizations but which offers professional communications, complete documentation, and adherence to enterprise IT standards. If your enterprise has a remote office located anywhere in California or any area covered by Progent's consultants, Progent can offer a wide range of on-premises and off-site IT support services and system design assistance.

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Progent offers access to the cost-effective support of online Internet connectivity consultants to help your organization to assess or enhance your ISP services so your Internet connectivity solution matches your business needs. Services available from Progent's engineers include evaluation of your current bandwidth use, vendor and service plan analysis and ordering, network provisioning, and managing a smooth switchover to a different carrier and/or service arrangement. Provisioning can include enhancing existing routers and deploying new ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol configurations.

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Progent's Cisco CCIE network infrastructure experts can help your business to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software consulting.

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Progent can provide advanced remote consulting support to help businesses integrate their networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-based systems or in hybrid network models that utilize physical resources along with public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud migration services that include Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience providing advanced consulting support remotely, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.

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Cisco's network security and offsite connection products for small businesses provide a full line of easy-to-administer security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit best with your company objectives.

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Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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Progentís non-stop inter-site connectivity and fault tolerant system infrastructure engineers can help small businesses create non-stop Interoffice connectivity through redundant networks with automatic failover. Progentís Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office networks based on non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical non-stop interoffice connectivity.

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Progent can provide the services of RIM BlackBerry-certified engineers who can help small organizations to plan, manage, and repair BlackBerry solutions economically and successfully, eliminating the need for an internal BlackBerry expert and minimizing the cost and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This wide range of knowledge, in conjunction with Progent's efficient remote support model, provides small and mid-size companies an efficient solution for incorporating BlackBerry technology productively into their IT system.

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For smaller businesses, computer security and information assurance and regulatory compliance is too complex to master but too risky to ignore. The largest largest enterprises have been hacked, and the leading cloud service providers have on occasion been taken down. It looks as though there's nowhere to run. Progent makes it affordable for small and midsize businesses to implement critical security tasks effectively by providing the advantage of billable time to the closest minute with no minimum charge for online help. This means you can have the help of a world-class computer expert to deliver just the help you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP qualified consultants can assist your business with any aspect of system security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a comprehensive security plan.

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Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, VM Load Balancing for improving the performance and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.

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Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM solutions and can provide companies of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to help you to remediate serious problems detected by System Center 2012 Operations Manager.

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Progent can assist small businesses to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware investments. Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and limitations of various cloud computing models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.

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E-Mail Guard is a comprehensive service for blocking spam and viruses. E-Mail Guard addresses the security and management of company email by providing continually improved spam and virus filtering, policy administration, content filtering, and protection against email-borne DHA and denial of service attacks. E-Mail Guard also includes monitoring, management and reporting utilities plus outgoing email testing to help you troubleshoot your e-mail system and specify and regulate corporate email policy.

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Progent can provide cost-effective online access to an Oracle-certified MySQL administrator or software developer and can help businesses of all sizes to integrate and maintain MySQL in a dependable network environment that offers advanced speed, expandability, and protection. Progent also has proven skill assisting companies port applications from an Oracle environment to MySQL.

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Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to help assess your company's preparedness to defend against ransomware or recover quickly from a ransomware attack. Progent will consult with you directly to gather information about your current antivirus tools and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient AV and backup/recovery environment that minimizes your vulnerability to a ransomware attack and meets your company's needs.

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Progent provides customers the services of consultants who have earned some of the IT industry's most prized credentials. Progent thinks that customers have the right to know that their IT service consultants have formal training plus broad practical experience so that Progent's clients can use Progent's support with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers priority for substantially better vendor assistance than is offered to uncertified service providers, enabling Progent to offer clients a better class of IT service. In addition, recognized certifications such as CISSP or ISSEP for IT security can aid corporate customers to demonstrate compliance with regulatory demands by using the assistance of recognized IT professionals.

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Progent's Microsoft-certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your business, develop pilot systems and migration strategies, integrate Windows Server 2008 with your IT environment and applications, train your IT personnel how to run new management utilities, and deliver ongoing consulting and technical support via budget-friendly alternatives such as Contact Center service and remote technical assistance.

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Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2003 migration plan that minimizes network disruption, simplifies long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-location migrations, Progent has the background to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and design services include expertise with the configuration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business goals.

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Cisco's security and offsite access technology for small to medium sized companies offer a complete array of manageable security products to let you safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and VPN access concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco CCIE and CCNP certifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your corporate objectives.

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Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified network consulting professionals. With Progent's economically priced network service programs, mid-size organizations can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to offer small and midsize company networks world-class availability, security and performance.

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Progent's Symantec experts can help you maintain discontinued Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor family or help you upgrade to current firewall/VPN technology. Progent can also help you create and execute a complete security strategy that can include firewall/VPN devices and software, outsourced security and network defense services, system monitoring software, and documented policies and processes. Progent has the skill to be your one-stop resource for continuing technical support, administration, education, and security expertise.

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Progent's Microsoft-certified consultants can help you to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy device and application management solution or assist you to enhance your existing SCCM 2012 environment to support your evolving business needs. Also, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.

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Progentís Technical Response Center provides national extended hours remote support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-qualified support experts provide after-hours telephone support and online secure computer connection to isolate and repair technical problems quickly and economically. The scope of IT experience represented by Progent's team of nationwide support engineers allows Progent to escalate even the toughest problems to competent specialists as needed. For urgent problems, the Technical Response Center tries to respond to your request for service within one hour.

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Progent can assist your business in any and all facets of your migration to Exchange 2016 such as planning high availability system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

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The new Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can help your company to maintain your legacy PIX or ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, optimize, administer and debug firewall solutions based on ASA firewalls with Firepower Services.

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Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular office productivity programs. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows-powered platforms so that Macintosh users can access the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who run Windows. Progent's consultants have experience with both Mac and Windows technology and can support networks that combine Mac with Microsoft Windows computers with extensive resource sharing, or environments which intentionally restrict sharing between Mac and Windows users.

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Progentís Cisco-certified technology consultants offer experienced PIX Firewall support services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack security, and safe connectivity services. Ranging from small, plug-and-play desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible combination of security, speed and availability for information networks of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progentís network experts can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Exchange Servers and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to install Microsoft Entourage and Exchange so your Mac users can collaborate with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to receive and send messages, examine the Exchange global address list, import addresses, sync up appointments, and alert people to conferences with your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized onsite Entourage training.

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Progent delivered a wireless networking environment that allowed a school to improve efficiency and eliminate the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for connecting separate sites up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered better performance and reliability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it offered immunity to outside interference.

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Android and Active Directory integration Configuration Boise, ID

Progent's veteran team of IT consultants and application specialists have extensive experience delivering online and on-premises assistance for businesses of all sizes who want to integrate Android phones and tablets into their information systems so that mobile clients can communicate and collaborate from anywhere. Progent has the range of know-how to resolve network problems that span numerous manufacturers and that entail a mix of legacy and current information technology. Progent offers affordable online technical support to help you with any stage of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to assist you to handle especially challenging IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major IT projects on time and within budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or one-on-one training sessions to help you manage and use Android phones efficiently.

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Progent's Microsoft-certified professionals have over a decade of experience delivering unified communications solutions for companies that range from small offices to global enterprises. Progent offers affordable support for all editions of Exchange Server to strengthen email and virus security, configure high availability email environments, and implement off-site and mobile email connectivity. Progentís Microsoft Exchange consulting services can assist you in planning and executing a migration from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. Progent also provides integration help for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular web browsers. For e-mail virus defense, spam blocking and data data leak protection, Progent offers Email Guard security services.

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Microsoft SQL Server 2016 introduces significant enhancements in speed, capacity, data security, uptime, mobile computing integration, plus integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to help organizations of all sizes to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager.

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Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and fixing Microsoft SCOM solutions and can provide organizations of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also help you to import and set up SCOM 2012 management packs based on best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.

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The current Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your legacy PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, tune, administer and debug firewall solutions based on ASA 5500-X firewalls with Firepower Services.

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Progent's engineers can deliver a range of network consulting services to assist organizations of any size to install, manage, and troubleshoot networks that include workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to set up test labs to assess Windows 8.1 and develop and implement Windows 8.1 deployment plans following leading practices.

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Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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The Certified Information Systems Auditor credential is a globally recognized qualification that indicates mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants undergo an extensive test administered by the ISACA professional association. Progent offers the services of a CISA-certified network security audit consultant able to assist businesses in the fields of IS audit process, IT administration, network assets and infrastructure lifecycle, IT support, safeguarding of information assets, and business continuity planning.

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Progent offers the support of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry solutions economically and successfully, doing away with the requirement for an internal BlackBerry specialist and minimizing the expense and distraction of supporting a mobile wireless workforce. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE engineers, and CISSP and CISM-certified security engineers. This breadth of knowledge, combined with Progent's efficient online support model, offers small businesses a cost-effective solution for integrating BlackBerry devices and software productively into their IT system.

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Progent offers the services of an accredited consultant with an extensive background integrating products from the major video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can help your company to design, install, expand, or troubleshoot a video conferencing solution that protects your investment and maximizes the strategic value of your information system. Progent can also provide the expertise of infrastructure consultants able to help companies of all sizes to create and troubleshoot a network that provides the performance, dependability, protection, and scalability you need to support your video conferencing/telepresence environment.

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Microsoft WSUS enables information technology managers to deploy and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, network support personnel can completely and easily manage the installation of patches that are published through Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's workstations, establishing the Group Policy parameters, and making sure your Microsoft WSUS Group Policy Object is associated with an Active Directory container that makes sense for your network environment.

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Progent's disaster recovery planning and business continuity professionals can help you design a disaster recovery plan to prepare for an IT system disaster. Progent can help you create a comprehensive disaster recovery plan that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified professionals can also help you create an affordable, non-stop network architecture that addresses availability issues covering a wide range of infrastructure technologies and procedures.

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Progent can provide expert remote consulting to help companies integrate their networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid architectures that seamlessly combine local IT assets along with public cloud services. To assist you to incorporate public cloud services with networks, Progent offers a variety of cloud integration services such as Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience providing advanced consulting services online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.

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Progent offers affordable remote consulting to help you to plan, configure, and troubleshoot any facet of your iOS and Windows integration efforts and is available for short-term tasks to help you get past specific technical bottlenecks or long-term engagements to help you finish business-critical projects on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you build or support a resilient, secure and efficient infrastructure that aligns with your mode of computing. Progent also offers remote and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the business value of your information system.

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Microsoft Windows Enterprise Directory demands extensive hands-on experience to configure efficiently across an enterprise. Progentís Microsoft qualified consultants are experienced in planning, integrating, and maintaining sophisticated Enterprise AD projects. Progentís fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual legacy version configuration objects in production Active Directory systems, and repair of unsuccessful installations of AD and AD-associated applications.

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Microsoft Virtual Server, hosted on the Microsoft Windows Server platform and powered by technology first produced by Connectix, delivers the performance necessary to accomplish server consolidation, software upgrade, and server isolation projects via virtualization techniques in an enterprise-ready computing network with high expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies wishing to enhance operational efficiency in software development and piloting, upgrading from legacy line-of-business software, and hardware consolidation. Progent's certified Virtual Server experts can help your company to assess and deploy MS Virtual Server.

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Progent's work environment will make you a more capable consultant by improving your information technology skills and boosting the loyalty of your clients. Progent delivers this commitment by attracting the best consulting talent for you to operate with, providing an advanced system infrastructure, using proprietary application tools to deliver the highest level of support, and by streamlining proven business models for finding and maintaining customers.

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Progentís Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP is a financial and business analysis platform based, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and configure, and with its segmented design you are able to license only the capability you currently need, with the option to expand users and enlarge functionality when necessary. Progentís Dynamics GP/Great Plains support experts can show you how to deploy, configure and administer the latest version of Microsoft Dynamics GP or upgrade efficiently from an earlier edition.

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Progent's Microsoft qualified engineers can provide world-class consulting for major deployments of Microsoft Exchange. Progent's consultants can help you prepare for multi-site Exchange Server 2007 installations or updates and can provide local personnel to help large companies with deployments of Exchange Server in the San Francisco Bay Area or any region covered by Progent's consultants.

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Progent's Microsoft engineers can provide affordable remote support and development services to help your business to design, deploy, administer, and maintain Microsoft SharePoint 2010 installations that can involve web pages able to function as intranets, extranets, document management tools, wikis, data warehouses, business information systems, enterprise search, workflows, and other utilities to support and enhance information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular desktop applications like Office Excel, Word, PowerPoint, and Visio. Progent can help your business to upgrade from earlier versions of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.

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Progent provides the help of Microsoft and Cisco-certified network support experts to offer customers affordable alternatives to help companies maximize the value of Microsoft and Cisco products. For networks that range from small offices to nationwide corporations, Progent's expert consultants can show you how to improve your information system's e-mail architecture, security, reliability, performance, and network management.

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Progent has been providing SharePoint support since the first product was released over a a dozen years, and Progent has the breadth and depth of IT know-how to assist businesses of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration solution; determine if an on-premises, online or hybrid configuration is most sensible for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can help in individual tasks related to your SharePoint 2013 deployment.

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Progent offers national remote phone support and consulting services for businesses who run Apple macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft Windows products. Progent's consultants can provide Mac clients a range of services such as desktop support, migration to the current edition of macOS from other earlier editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud. Online IT help offers maximum return for your IT budget by extending user efficiency and limiting the time billed for computer repair services. Advanced online access technology and skilled service specialists and engineers combine to enable Progent to solve most IT problems without squandering time and expense by traveling to your location. In the vast majority of situations your IT issues can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP certified security specialists to help you with the toughest system issues.

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Microsoft Office SharePoint Server 2010 Remote Troubleshooting
Network Consultant for SharePoint Server 2010

Progentís Microsoft-certified experts offer companies of any size consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web-based technology for intelligently coordinating people, groups and data. Microsoft SharePoint Server provides a common spot for your workers or customers to access, organize, distribute and manipulate useful data, files, and applications and to communicate with other people. SharePoint allows faster and more intelligent decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services connect employees, customers, teams and projects with the data theyíve created in a manner that makes data convenient to find, retrieve and apply. Progent's SharePoint consultants can help you to maintain your existing SharePoint environment or migrate to the current release of SharePoint.

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Training for Entourage
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Progent offers onsite education customized for individuals who want to broaden their understanding of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for Mac applications.

Oracle PL/SQL Reporting Oracle Enterprise Manager Consultant
Microsoft Financial Software Outsourcing
Network Consultants for Dynamics GP/Great Plains

Progentís Microsoft certified experts offer a variety of support services for Dynamics GP. Dynamics GP is a Microsoft financial package and business management tool built, like all Microsoft financial solutions, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP 2010, the most recent version of Microsoft financial software in the Dynamics GP/Great Plains line, offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP is simple to install and configure, and with its modular design you are able to purchase only the capability you currently need, with the option to add clients and enlarge functionality when necessary. Progentís Microsoft Dynamics GP/Great Plains Software support engineers can help you install, customize and administer Dynamics GP/Great Plains 2010 and also earlier editions of Dynamics GP.

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Linux Specialists
Network Assessments for Solaris

Progent's UNIX family support services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient one-stop consulting firm to show you how to create and manage a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.

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Progent's Microsoft consultants offer affordable remote technical support and development services to assist your business to plan, implement, manage, and maintain Microsoft SharePoint 2010 installations that can feature web pages able to function as intranets, extranets, document management applications, wikis, data warehouses, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to support and enhance teamwork. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's familiar office productivity programs including Excel, Word, Outlook, and Visio. Progent can help you to migrate from earlier releases of SharePoint or move a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.

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Network Performance Troubleshooting Specialists
Scottsdale, AZ Onsite Technical Support for ProSight Remote Infrastructure Monitoring

ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, monitor, optimize and troubleshoot their networking hardware such as switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration information of almost all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating devices that need important updates, or resolving performance bottlenecks.

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Progent's Microsoft-certified engineers can provide advanced support in deploying, managing and troubleshooting any edition of Microsoft Project Server and can deliver a wide range of cost-effective online support services based on industry best practices to help businesses of any size to get all the advantages of this leading project management solution. Consulting support offered by Progent include system planning, software configuration and migration, strategies for secure file and status sharing among onsite and remote or mobile users, network optimization, and customized online training classes.

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Meraki MS 300 Series Switch Network Engineer
Meraki MS 200 Series Switch Online Support

Cisco's Meraki MS family of access and aggregation switches are intended for environments that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting expertise to assist your company to design and implement an efficient network solution based on Meraki switches, simplify network administration with Meraki's cloud-centric management architecture, set up policies to maintain security and compliance, create and test a disaster preparedness plan, and resolve technical issues associated with any aspect of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a unified networking solution.

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Specialist for Radvision Video Conferencing
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Progent can provide the support of a veteran specialist with years of hands-on experience configuring, maintaining, and upgrading video conferencing systems from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal IT support group, your ISP, and your telepresence technology vendor to assist your organization increase the business value of your telepresence solution.

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information Systems Audit for Solaris
Security Contractor for Sun Solaris

If your business operates a Sun Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can help your entire organization in a broad array of security areas such as security administration procedures, security architecture and strategies, connection management systems and techniques, software development security, operations security, physical security, telecommunications, network and web security, and disaster recovery planning. CISM and CISSP define the core competencies and worldwide standards of knowledge that information security managers are expected to master. These accreditations offer executive management the confidence that consultants who have earned their CISM or ISSAP certification have the experience and knowledge to offer world-class security management and engineering help.

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2500 Wireless Controller Integration Services
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Progent can assist your business to deploy Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller technology.

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Security Specialists
Engineers in Lincoln, CA

Progent provides consulting for security analysis software such as Microsoft Baseline Security Analyzer for performing a variety of programmed network testing scans to uncover possible security gaps. Progent has broad knowledge of network auditing tools and can help you to understand testing reports and react effectively. Progent can show you how to design security into your company processes, configure scanning applications, define and implement a secure system architecture, and suggest policies to maximize the security of your network. Progent's security engineers are ready to assist you to set up a firewall, design secure remote access to email and business applications, and install VPN. Progent's accredited security engineers can also validate the security of web-based software and can run comprehensive security audits of enterprise-wide security to validate your company's compliance with recognized industry security standards such as FISMA, PCI, and ISO.

Small Business Network Consulting Services Worcester Massachusetts Cisco Design Maryland
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Integration Companies for Website
Outsourced Programming

If you want to update your production web site, build internal webs for applications such as human resources or employee training, design a powerful web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's consultants can also help you build and maintain a secure, robust server and communications infrastructure, including off-site and wireless access, to support your web tools.

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IP PSTN Technical Consultant
Virginia Beach, Virginia SIP Security Engineer

Progent's Cisco CCIE-certified SIP integration experts can help organizations of any size to plan, deploy, manage, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide affordable remote or onsite expertise to help companies to migrate smoothly to an advanced communications network that delivers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business or Lync for access to a SIP-based IP PSTN trunk.

Software Support for Microsoft and Cisco Worcester Leominster Fitchburg Emergency Network Consulting for Firewall
Specialist for Windows, UNIX, Solaris Solaris with Windows Consulting
St. Paul, Minnesota Consultancy Services St. Paul, Minnesota Small Office Computer Consulting
Services for Solaris
Solaris Consulting Glendale, Arizona

Progent's Solaris family support services provide small and mid-size companies and software developers support for managing and maintaining Solaris environments that operate with Microsoft-based technology. Progent offers your business contact with Sun Solaris consultants, consulting professionals qualified by Microsoft and Cisco, and security experts with CISA credentials. This broad array of experience offers you an easy single consulting firm to help you create and maintain a protected and reliable mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by integrating Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

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SIEM information Systems Audit
Network Security Auditing in Wichita, Kansas

GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of information technology security professionals. GIAC certifications are acknowledged by companies and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide support for any of the network security capabilities addressed within GIAC accreditation including auditing network vulnerability, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

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Support and Help for SharePoint Online Technical Support for SharePoint 2013
ISA Server 2006 Troubleshooting
Milwaukee, WI Internet Security and Acceleration Server 2006 Computer Consulting

Internet Security and Acceleration Server 2006 is a multi-functional gateway that offers a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for safeguarding the Internet-facing applications of any sized business against a broad variety of attacks. Progent's certified ISA Server 2006 consultants can help you design, rationalize, test, install, configure and manage the any version of ISA Server 2006 on your information system.

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Citrix Xen Hypervisor Consult
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Progent's Citrix-authorized consultants can assist you to understand the business benefits of XenServer as well as additional Citrix products, and can assist your IT organization to design, validate, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your current XenServer deployment and show you how to optimize consolidation, performance, protection, availability, and recoverability.

System Consultant for Emergency Phone Support Cisco Design Firm
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Automatic Topology Diagrams Consultants
Automatic Network Topology Mapping Network Engineer Birmingham

Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, enhance and troubleshoot their connectivity appliances such as switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always current, copies and manages the configuration of virtually all devices on your network, monitors performance, and generates notices when problems are detected. By automating complex management processes, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, finding devices that require critical updates, or resolving performance bottlenecks.

System Consultant in Worcester County Massachusetts On-site Support for Gentoo Linux, Sun Solaris, UNIX
Systems Engineer Worcester Leominster Fitchburg Telecommuting Job for MCSA MCDBA MCIPT Engineer Daly City, CA
Linux with Windows Specialists
Linux with Windows Professional in Raleigh, NC

If your company computer system mixes Linux technology with MS Windows, Progent can assist you to integrate your computers into a unified network that allows all your operating systems to coexist for simple management, transparent information exchange, high dependability, superior throughput, and tight security. Progent's UNIX/Linux and MS Windows integration assistance offerings include network infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote network support and troubleshooting, on-site technical support, and Help Desk Call Center services.

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Meraki Outdoor Wi-Fi AP Support
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Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco appliances for unified management.

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GIAC was established in 1999 to validate the skill of information technology security professionals. GIAC accreditations are recognized by companies and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide support for any of the network security services addressed under GIAC certification including evaluating network security mechanisms, security incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.

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Cisco Access Point Network Design Consultant
Online Cisco Certified CCIE Support Outsourcing

Progent's Cisco CCIE-certified network infrastructure experts have extensive background helping Internet Service Providers to design, deploy, administer, optimize, and troubleshoot fault-tolerant, scalable connectivity solutions suitable for public networks.

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Cisco Certified Amazon AWS hybrid cloud solutions Coding
Amazon EC2 mobility Developer Firms in Pacheco, CA

Progent can provide affordable online support to assist companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to deploy cloud-centric or hybrid cloud ecosystems that efficiently incorporate Amazon AWS cloud services. Progent offers occasional expertise to help you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing services to help you migrate to the Amazon AWS cloud on time and on budget.

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Windows, UNIX, Solaris Online Support Services
Windows and UNIX Consulting

Progent's UNIX platform consulting services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient one-stop consulting firm to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map, monitor, enhance and troubleshoot their connectivity appliances like routers and switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always updated, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and sends notices when issues are detected. By automating complex management processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or identifying the cause of performance issues.

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Hybrid Configuration Wizard Integration Services
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Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have some mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help your organization with any facet of planning, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and on budget.

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CISSP Certified Information Security Officer Consultants
CISSP-ISSEP Cybersecurity Technology Professional

Progent's CISSP-certified cybersecurity experts can assist organizations of any size with any aspect of information system security. Progent can help implement efficient cybersecurity solutions that guard a small office from modern malware attacks or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile users sharing network resources distributed across multiple physical datacenters and various clouds.

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Intune and Windows 8.1 Troubleshooting
Intune Conditional Access Online Help in Roseville, CA

Progent's Intune consultants can assist your organization to assess the business value of utilizing Intune for managing your web-facing mobile devices including notebooks, smartphones, and tablets based on Windows, iOS, and Google Android. Progent can assist you to configure security policies, plan and deploy pilot environments to confirm the appropriateness of Intune for your network, deploy Intune across your IT ecosystem, integrate Intune with SCCM for unified change management, and maintain your Microsoft Intune solution.

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Progent offers the support of an accredited consultant with an extensive background deploying technology from the major telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, install, upgrade, or maintain a video conferencing environment that protects your investment and optimizes the strategic value of your IT network. Progent also offers the services of network infrastructure consultants able to assist businesses of all sizes to create and troubleshoot a communications network that provides the speed, dependability, protection, and scalability required to accommodate your video conferencing/telepresence solution.

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Microsoft Azure hybrid cloud solutions Consultancy
MCSE Expert Certified Consultant Berkeley

Progent can provide expert remote support services to help organizations integrate their information networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can help you to design and manage hybrid environments that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid network models that utilize physical resources as well as public clouds. To assist you to integrate public clouds with networks, Progent can provide a range of public cloud integration services such as Azure hybrid cloud design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of experience delivering high-level consulting expertise online, and Progent can make sure you complete your cloud migration projects quickly and affordably.

Windows 2008 Server Specialist Windows Server 2012 Server Setup
ASA and PIX Specialists
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Progent's Cisco-qualified CCIE network experts can help your company to manage your legacy PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, tune, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

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Services Documentation Online Troubleshooting
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Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed services. Unlike many independent consultants or local support organizations who offer minimal documentation or details of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the service documentation sent by each consultant to each client. The practice of documenting and organizing service activity results in more effective support and avoids a slew of typical problems such as when a service customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.

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Windows Knowledge Transfer
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Progent practices knowledge transfer from Progent's consultants to customers. By teaching clients to deal with technical issues that are within their scope, Progent can focus on providing hard-to-find skills where Progent faces little competition. Mid-size businesses who work with familiar independent consultants or who maintain internal support staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more reliable, protected, and productive.

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Remote Troubleshooting for Windows and Solaris
Solaris with Windows Consultant

If your business operates a UNIX or Linux environment or a mixed-platform IT environment, Progent's CISA and CISM-certified consultants can help your entire organization in a broad range of security areas including security administration practices, security architecture and strategies, access management systems and methodology, software development security, operations security, hardware security, communications, infrastructure and web security, and disaster recovery preparedness. CISM and ISSAP stipulate the fundamental skills and worldwide standards of performance that network security professionals are expected to master. These accreditations offer executive management the confidence that those who have achieved their CISA or CISSP certification have the background and knowledge to deliver world-class security support and consulting services.

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The complexity and connectivity requirements of Microsoft Windows Servers calls for an IT consulting team with hands-on expertise and broad knowledge in designing and building seamless, end-to-end network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progentís consulting support can help you with designing, installing, administering, and troubleshooting Windows Server solutions that increase the business value of your computer network. Progentís consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.

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Computer Consulting for Aironet 4800 Access Point
Online Troubleshooting

Progent's Cisco certified wireless networking experts can provide economical remote and onsite help for legacy and modern 802.11ac Aironet Wi-Fi access points and Progent can help you to design and maintain Wi-Fi solutions that incorporate indoor and outdoor/ruggedized Aironet access points.

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Cisco RADIUS Security Onsite Technical Support
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Cisco's security and offsite connectivity technology for small to mid-size businesses represent a complete array of easy-to-administer protection products to let you protect your wired and wireless information system. Cisco's VPN line includes switches, firewalls, and VPN access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco CCIE and CCNP qualifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that fit best with your business objectives.

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Lync Server 2013 Instant Messaging Engineers
Services for Lync Server 2013 and Active Directory Seattle, WA

Lync 2013, renamed Skype for Business, enables businesses of any size to build a manageable and protected communications environment that permits a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing, and both IP-based and PSTN telephony enabled for a broad assortment of desktop and mobile devices. Progent's certified Lync 2013 consultants and system integrators can help your company to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, implement Lync 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your management staff and users. Progent has in-depth expertise in critical components of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook and PowerPoint.

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Security Auditor for Security Penetration Testing in Buffalo, NY

Stealth intrusion testing is a key part of any comprehensive network security plan. Progentís security experts can run extensive penetration checks without the knowledge of your organization's internal IT resources. Stealth penetration testing shows whether existing security defense tools such as intrusion detection alerts and event history analysis are correctly configured and consistently observed.

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Microsoft Operations Manager 2005 Computer Engineer
MOM 2000 Support in South San Francisco, CA

Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified IT consulting experts. With Progent's economically priced IT service programs, small and midsize businesses can select a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small business information systems enterprise-class reliability, protection, and productivity.

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Cisco Network Management Consulting Team
Cincinnati CCDP Expert Certified Network Management Information Systems Firms

Progent's Cisco-certified network consultants can help you to use Cisco's network management tools along with a variety of powerful third-party applications to build a comprehensive network management solution in order to keep your network running reliably, conserve limited resources, protect your data, recover rapidly from hardware breakdown or malicious assaults, and enable you to add or repurpose network resources sensibly and economically as your company evolves.

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Microsoft and Apple Mac Desktop Online Help
PC Desktop Consultancy Services Company Las Vegas

Progent can deliver a broad range of cost-effective consulting and support services to help you to install, configure, repair, and administer desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can offer onsite or online assistance for single computers or laptops or help you to design and carry out a large-scale rollout of new or revised OS platforms and business applications. Progent can also provide consultants and technical workers to assist your company to plan for and complete an office move or consolidation organized to cause minimal interruption to your productivity.

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Specialists for IT asset management
Professional

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can eliminate as much as 50% of the time wasted searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it.

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Exchange 2003 Upgrade Professionals
Help and Support for Microsoft Exchange Baltimore, MD

Progent's expert support team can help you design and deploy an efficient in-place Exchange Server 2003 migration plan that minimizes network disruption, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-location migrations, Progent has the background to complete your move quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.

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