Worcester, MA Online Help from World-class Network Service Experts
Progent's computer support services can provide your Worcester, MA business low cost and dependable access to enterprise-class consulting engineers. By delivering IT support service when you need it, offering specialized knowledge for line-of-business technologies, delivering value-added support such as 24x7 network monitoring, and invoicing only for services you use, Progent offers your Worcester, Massachusetts company an economical solution for maximizing the profitability of small business information systems. If you have an on-premises datacenter, connect to cloud-based resources, or manage a hybrid cloud/on-premises network, Progent is the smart way for businesses to build and support a robust and safe IT system and to have quick availability of the skilled help ordinarily available only to corporations who can afford a sizeable in-house IT staff.

For larger businesses, Progent can provide co-sourcing and project management support to add to the technical skills of your internal network service team. This can save money and help meet schedules for big IT initiatives such as software programming, disaster recovery planning, security evaluations, merging datacenters, or technology migrations.

Progent can in addition provide the services of accredited experts to assist your company to design and execute a sensible cloud computing strategy.

Core IT Areas Supported by Progent for Businesses in Worcester, Massachusetts
Progent provides the services of accredited experts for all facets of business network technology found in small organizations. Products and technologies serviced by Progent's consultants include:

Service Delivery Options for Worcester, Massachusetts Companies
Progent offers a selection of options for providing small and midsize companies with cost-effective computer services for troubleshooting, system architecture, hosting services, and network management. Progent's model for delivering IT support services is built on the Help Desk structure familiar to big IT support organizations. Progent's Help Desk Support Mechanism ensures fast response, thorough service records, reliable follow-through, and strict cost monitoring across an array of network service delivery options that include online repairs, on-premises support, high-end consulting, as well as server hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers emergency and scheduled remote support for Windows, Linux, Apple, and Cisco-powered systems in the United States and worldwide. Progent's certified support experts can assist customers to analyze and fix hardware and software problems without the expense or delay of travel for onsite support calls. The background of Progent's network consultants allows them to resolve most IT problems rapidly. For the toughest problems, Progent's depth of expertise allows the support team to escalate trouble tickets to world-class specialists. Progent provides a streamlined, web-accessible registration procedure for first-time customers to accommodate emergency situations and Progent charges per minute with zero sign-up fees or minimums, so you are invoiced only for the support you get. Specialists available online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSEs, and CISSP-certified security engineers. Learn additional details concerning Progent's remote computer troubleshooting expertise.

  • Onsite Service
    Progent provides onsite technical support for registered customers in major metropolitan areas in the U.S. Progent's on-site support technicians can work in tandem with Progent's online support experts to give small businesses the ideal combination: hands-on service professionals when you require them plus the remote expertise of Progent's worldwide staff of IT consultants, security specialists, and business software developers. The response time for on-site service calls is typically under 24 hours. There is no start-up or retainer charge for registering as a Progent client for onsite service. Learn more about how and why to sign up for Progent's in-person network support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide small organizations a comprehensive solution that handles all aspects of online desktop support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent offers service desk support at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve the most issues. To learn more, see Online Help Desk Services for Small Businesses.

  • Consulting Expertise
    Progent provides small businesses budget-friendly availability of enterprise-class IT professionals who can provide assistance with vital products and technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network infrastructure, company-wide network security consulting, high availability network consulting, virtual server strategies, plus configuration, programming and training for small business programs such as accounting, ERP, business analytics, CRM, and office productivity packages. Progent can help with one-time projects including office relocations and massive system migrations, longer term initiatives like business information software programming and customization, database software development and administration services, and web design, continuing services such as System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for IT infrastructure monitoring and network management, or emergency response like data restoration and virus cleanup.

  • Application Hosting
    Progent can host key applications like Microsoft Exchange Server and Microsoft SQL Server in order to provide small companies with higher degrees of availability, security, and performance than is feasible with the class of in-house data center that is realistically affordable for the majority of small and midsize businesses. Because Progent utilizes the same facilities that host the equipment of some of the planet's largest IT organizations, Progent can eliminate the investment in building and managing the systems needed for enterprise-class environmental control, electrical backup, and redundant Internet access. For hosted applications, Progent can also make sure that patches and revisions stay updated, protection and performance is continually monitored, and systems are consistently backed up and ready for full and prompt restoration. Find out more about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers full hosting services for all of a small or midsize company's production servers in a setting that not only delivers the highest level of dependability and scalability but that is in addition simple for clients to migrate to another support provider or to bring in-house whenever your business situation warrants it. Progent's Private Cloud hosting service is founded on mature virtualization technologies that permit companies with multi-vendor networks to benefit significantly on the expense of hardware, system maintenance, and IT administration while getting enterprise-class availability and an unprecedented level of vendor alternatives. Unlike conventional SaaS hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally administered package, can handle the multi- OS and non- standardized networks typical of small businesses, and keeps control of the software in the client's hands so that moving to a new virtual host is quick, safe, and affordable. This avoids ending up a prisoner of a specific hosting service while still offering all the cost savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Migration Services
    Progent offers advanced remote support services to help organizations of any size connect their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective environments that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid topologies that combine on-premises resources along with public clouds. To assist you to incorporate public clouds with networks, Progent offers a range of cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange, Azure design and integration services, Amazon AWS cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform planning and integration consulting. Progent has over 20 years of experience providing advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Progent's Flat-rate Managed Services for Remote IT Management
Progent's value-priced ProSight suite of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning tools to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily get by legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to automate the complete malware attack progression including protection, infiltration detection, containment, cleanup, and forensics. Key features include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device management, and web filtering via cutting-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP environment that addresses your company's specific requirements and that helps you prove compliance with government and industry data security standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent can also assist your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and enables fast restoration of vital files, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, monitor, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and access points plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that need important updates, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that uses the technology of top data security vendors to deliver web-based management and comprehensive security for your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further layer of inspection for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the state of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT staff and your assigned Progent engineering consultant so all potential issues can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved immediately to a different hardware environment without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an unbiased assessment of the overall health of their network. Powered by some of the top remote monitoring and management platforms available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory system. Both versions also include a year of cutting-edge remote network monitoring and management. Benefits can include easier management, better compliance with information security standards, higher utilization of IT resources, faster troubleshooting, more dependable backup and restore, and increased uptime. See more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent backup/recovery consultant. The interview is intended to evaluate your company's ability either to stop or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information concerning your current AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to build a cost-effective AV and backup/recovery environment that meets your business requirements. For more information, see The ProSight Ransomware Preparedness Report Service.

Unique Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized leader in supporting the fundamental system software and productivity programs used by most small and mid-size businesses. As a Cisco-qualified partner, Progent also can provide expertise for an increasingly sophisticated collection of infrastructure products including firewalls, switches, routers, VoIP options, and wireless access. Furthermore, Progent's CISSP-Premier security experts, CISM-authorized security engineers, CISA-qualified security audit specialists and GIAC-certified information assurance professionals can provide a company-wide view of system security and can assist with complex security projects such as Security information and Event Management (SIEM) solutions to help enterprises comply with business guidelines and government requirements for IT data security and incident reporting.

The scope and depth of Progent's consulting staff bring a unique set of benefits to organizations wishing to maximize the productivity of their information network within a realistic budget. These benefits include:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on professional experience, at the front lines of IT service, executing a broad variety of IT projects for an extensive mix of businesses. Each Progent support professional shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its support team. This guarantees that you get not just world-class technical skills, but also a support engineer with proven methods for repairing real-world network problems quickly. Find out more details about Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing model is to charge for remote support and on-premises visits per minute. As a result, you are charged just for received services. Progent does not impose a more expensive rate for after-hours or priority support, and Progent does not bill for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no startup fee and asks no monthly commitment for services provided during normal business hours. Many support firms impose substantial minimum payments or bill in increments of a quarter hour or longer. Progent's small billing granularity does away with major invoices for fast repairs. Another advantage of by-the-minute billing is that clients will be less inclined to permit minor problems to fester until they become major ones. Find out additional information concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of Delivered Support
    Progent has created a comprehensive service reporting system that stores and formats complete documentation for all delivered services. Unlike many freelance consultants or small support organizations who offer minimal documentation or details of tasks performed, each service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the service documentation given by each staff member to each customer. The discipline of documenting and archiving support records allows more efficient support and eliminates a variety of common problems such as when a service customer is effectively held captive to a consultant who wonít let go of vital service information. Learn more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By educating customers to handle problems that are within their scope, Progent is able to concentrate on providing high-value services where Progent faces little competition. Small companies who utilize freelance consultants or who employ internal support personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more robust, secure, and efficient. Read more details about Progent's knowledge transfer services.

How to Contact Progent
In case your Worcester, Massachusetts business wants to contact Progent for IT outsourcing, consulting, or technical support services, call 800-993-9400 or go to Contact Progent.

Fast Online Network Support
For immediate online technical support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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Nexus switches are engineered to provide the speed, expandability, resilience, cloud readiness, capacity, data protection and ease of management required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and on-premises consulting and troubleshooting expertise to help your IT staff to create an efficient switch topology, set up test environments to confirm your network design, install and configure Nexus switches, define and enforce appropriate policies, run security and compliance evaluations, configure advanced monitoring and alert systems, fully utilize network resources by means of virtualization technologies, troubleshoot switching and routing problems, optimize performance, perform capacity planning, and take advantage of the advanced high-availability (HA) features available for Cisco's Nexus family of switches. Progent can also help your business to upgrade non-disruptively from legacy Nexus models or Cisco Catalyst switches to current Nexus platforms.

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The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft integration, assures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your business strategy. Progent can also help you with planning, installing, administering and supporting sophisticated information technology applications powered by Windows Server, and can assist your migration from Windows 2000 or Windows NT.

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Progent's Microsoft-certified engineers provide computer support and network consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, administration, and support services for Exchange 2003 Server include planning, deployment, project management, local and off-site troubleshooting, Help Desk Call Center support, certified security consulting, and full-service IT outsourcing.

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Progent's Test and Training Lab located at the QTS Internet Data Center is available for testing line-of-business applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, planning or verifying disaster recovery strategies, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent clients who lack adequate in-house resources to assemble effective pilot systems, the lab reduces capital costs and technical risk while keeping vital network initiatives on schedule.

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Progent can provide cost-effective online support to help businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, architectural design and review, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.

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Progent's pricing policy is to charge for online support and on-premises help by the minute. As a result, you pay just for delivered services. Progent does not impose a higher rate for off-hours or priority support, and within California or in areas where Progent provides on-site service, Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no service activation fee and asks no monthly commitment for services provided during regular working hours. Many support organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with big bills for quick repairs so you will not be forced to allow minor problems to stay unaddressed.

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ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of critical data, applications and VMs that have become unavailable or damaged as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can deliver advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data.

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Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can help you to plan, install, and support a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your company needs.

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Progent's Microsoft-certified relational database developers offer businesses of any size online support for leading RDBMS products including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Services available from Progent include software installation and integration, database design and programming, administration services, replication and synchronization solutions, storage management, performance optimization, migration, information security, backup and recovery systems, problem solving, and training.

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Progent can provide cost-effective online support to assist companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN access and can show you how to create cloud-centric or hybrid cloud networking models that efficiently incorporate Amazon AWS resources. Progent offers occasional consulting to help you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on time and on budget.

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Progent is convinced that a well designed and executed network is a crucial factor for accelerating a firm's growth, and we follow this belief in our corporate network infrastructure. Progent has built a zero-downtime virtual office infrastructure that enables our staff consultants and authorized contractors to offer rapid and effective service, collaborate closely on sophisticated jobs, and gain from career and personal growth by acting as a member of a dynamic company ethos of personal drive and independence.

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The clustering feature set built into the high-end versions of Microsoft Windows Server 2008 is radically re-engineered to streamline the installation, setup, and maintenance of server clusters that provide improved levels of network dependability, protection, efficiency, and versatility. New or improved capabilities include automated cluster Validation, revamped setup and installation, improved cluster management, new cluster architecture for maximum availability, hardened protection and quorum structure, elimination of failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help your company evaluate the advantages of failover clusters, design and implement a deployment, educate your network support personnel to administer your failover clusters, deliver continuing consulting and support services, and produce and validate a business continuity plan.

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Microsoft allows you to create transparent hybrid environments that integrate Office 365 and on-premises Exchange deployments. This permits you to have some mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on time and on budget.

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Progent can provide fast access to the expertise of seasoned Wi-Fi specialists who can help you to assess the value of Ubiquiti UniFi Wi-Fi APs for your company and assist you to design, deploy, manage, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to choose, provision, and place Ubiquiti UniFi wireless access points for your required signal coverage and performance.

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Hybrid Office 365 and Exchange Configuration
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Microsoft supports transparent hybrid networks that integrate Office 365 and local Exchange systems. This allows you to have some Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is successfully completed on schedule and within budget.

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Progent's UNIX family consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent offers your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to create and maintain a secure and reliable cross-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by combining Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

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Progent provides consulting for security evaluation utilities including Microsoft Baseline Security Analyzer for performing a variety of programmed system auditing scans to uncover possible security gaps. Progent has extensive experience with security analysis tools and can show you how to make sense of testing reports and respond effectively. Progent can help you design security into your business operations, configure auditing applications, plan and deploy a secure network environment, and suggest policies to optimize the safety of your IT system. Progent's security consultants are able to help you set up a firewall, implement safe remote connectivity to email and business applications, and integrate VPN. Progent's qualified security experts can also validate the protection of web software and can provide comprehensive information security audits of enterprise-wide security to determine your organization's compliance with recognized industry security standards including HIPAA, PCI, and ISO.

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64-bit Migration Services
Microsoft Certified Partner 64-bit Processing Professional

Progentís Microsoft-certified engineers can assist you to enhance your application servers or desktops from 32 to 64 bits. Progent can assist your company to calculate the costs and advantages of migrating to 64-bit computing, design an efficient migration strategy that reduces business disruptions, and offer economical, professional online support to aid you to configure 64-bit software and application programs on your existing computers.

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SQL Server 2014 Database Migration Technology Consulting Services
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Microsoft SQL Server 2014 incorporates significant enhancements in critical areas including speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises services including planning, configuration, administration, remediation, and application development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.

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Microsoft Azure cloud integration Programming Companies
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Progent's consultants can assist you with any aspect of Microsoft Azure integration including requirements definition, prerequisites evaluation, system design, pilot testing, implementation, automated management, performance tuning, software license controls, disaster recovery strategies, security planning, and compliance validation. Progent can assist you to configure and debug firewall appliances and VPN connections so that your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to work in the cloud including Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud environment that transparently integrates physical datacenters with Azure-based services.

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ERP Design Firms
Solomon Consulting

In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, upgrade support, and 1-on-1 or group webinar training customized to meet your specific needs. Progent's consultants also can show you how to build and support a protected, robust network foundation to run your ERP, MRP and accounting applications.

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Cisco Expert Network Consultants Catalyst 6800 Switch
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Progent's Cisco-certified CCIE experts can assist your business to set up, manage, upgrade, tune and debug Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and migrate smoothly from legacy switches to modern devices.

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Support Desk Services Support Services
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Progent offers several essential kinds of Contact Center services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals offers your clients instant access to a reliable support resource with extensive experience providing phone support and online troubleshooting for networks based on Microsoft products. Progent's concentration is on giving the support Helpdesk a respected reputation as a solid contributor to business performance. Progent's target is to fix rather than simply record problems.

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MOM 2007 Online Help
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Progent's Microsoft-certified consultants have over a decade of background designing, deploying, optimizing and fixing SCOM solutions and offer companies of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to help you to fix serious issues uncovered by SCOM 2012.

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Progent's Cisco-certified Wi-Fi technology experts can assist you to deploy, manage, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.

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Call Desk Services Remote Technical Support
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Progent offers three basic kinds of Helpdesk support including Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts gives your clients easy access to a reliable support group with extensive experience providing phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on giving the support Call Center a positive reputation as a solid contributor to company performance. Progent's target is to resolve and not merely record problems.

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Fortinet Firewalls On-site Technical Support
Fortinet Firewall Web Filtering Remote Troubleshooting

Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering best-in-class throughput for encrypted data inspection. Progent's Fortinet firewall consultants can help you to deploy your Fortinet FortiGate firewalls to safeguard all your digital resources at the enterprise edge, within the data center, at branch locations, and in the cloud.

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24-7 MOM 2007 Support Services
System Center MOM Consulting Services

Progent provides a variety of IT service bundles for small companies. These IT outsourcing and network monitoring solutions are based on the proactive problem handling capabilities of Microsoft Operations Manager, a state-of-the-art network and IT support product that monitors the availability, throughput, and security of your information system and isolates incipient problems before they can disrupt your network. With Progent's affordably priced IT service programs, small businesses can select a basic co-sourcing package built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package.

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Progent offers rapid remote access to Cisco CCIE network infrastructure experts. Progent's CCIE consultants can connect to your network via powerful remote diagnostic utilities to provide fast and economical analysis and repair of critical network problems.

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Progent can provide affordable online consulting services for all editions of Microsoft Access including Access desktop and Access Web App and can provide advanced help for Access application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored online training for Access application development and database administration.

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5520 wireless controller Remote Support
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Progent's Cisco-certified wireless experts can assist you to assess the benefits of adopting Catalyst wireless controllers to manage wireless networks of any size. Progent can help you to maintain and debug your existing Wi-Fi environment or help you plan and implement an efficient migration from legacy wireless controllers to current models.

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CRISC Certified Risk and Information Systems Control Manager Consultancy
CRISC Risk and Information Systems Control Professional

Progent offers the guidance of a CRISC-certified risk management expert to assist your company to plan and implement an enterprise risk management strategy following leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines.

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Microsoft Lync Presence Services
Lync Server 2013 Mirrored Back End Servers Professional

Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to create a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web conferencing with app sharing, as well as IP-based and PSTN calling across a broad assortment of stationary PCs and handheld clients. Progent's certified Lync 2013 consultants and system integrators can help your company to assess the advantages of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or mixed topology suitable for your present and future goals, implement Lync Server 2013 so as to speed up your ROI, and provide custom online and onsite training to your IT staff and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync 2013 with key Office and Office 365 applications such as Outlook clients and PowerPoint.

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Word Support and Integration
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Progent's application experts offer advanced consulting, custom programming, deployment help, and online training for popular applications that address vital areas including ERP, general accounting, management analytics, web application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of experience delivering high-level consulting and troubleshooting services online, Progent can assist small businesses throughout the U.S. to save the time and expense associated with travel and on-premises activity without sacrificing the high quality of technical services.

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Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist you to move from an earlier release of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to optimize and repair your current SCVMM environment so you realize the highest possible return on investment.

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Windows and UNIX Consulting Services
Windows and Solaris Computer Consultants

Progent's UNIX family support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient one-stop consulting firm to help you create and manage a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Virtualization Professional

Server proliferation wreaks havoc on IT budgets and administrative resources. Server reduction via a virtual infrastructure offers lower total cost of ownership of hardware and quicker return on investment, more leveraged use of physical computers, simplified operations, increased system availability, and easier management. Typical uses for virtual machines are hardware consolidation, economical hosts for line-of-business legacy applications based on outdated operating systems, and affordable isolation of software development or pilot testing systems from on-line systems.

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Progent's Microsoft certified experts offer several service programs to help mid-size and large companies create an efficient and successful in-house Computer Support Helpdesk. Progent's help desk consulting services include ROI analysis, process analysis and improvement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Selection and Deployment Support Services help companies analyze the numerous top level Help Desk software packages available and decide what packages might be excessively costly, miss key functions, or align poorly with your company's corporate culture. Progent also provides temporary staffing for businesses who want to augment their in-house Help Desk staff for special projects or to fill in for vacationing or indisposed workers.

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Remote 24x7 network monitoring, proactive alarms, and actionable analytical reporting are crucial to preserving the health of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed to the point that businesses of any size can afford a degree of network stability that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as economical services designed to help you to identify and fix a most network problems before they can hurt your business.

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IT Consultant Windows 2003 Server
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The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of work in Microsoft integration, assures you success in identifying the edition and configuration of Windows 2003 Server that matches most closely with your business strategy. Progent can also assist you with designing, deploying, administering and supporting sophisticated IT applications based on Windows Server, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.

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Progent practices information transfer from Progent's consultants to clients. By teaching clients to resolve problems that are within their scope, Progent is able to concentrate on delivering high-value services where Progent faces few competitors. Medium-size businesses who utilize familiar independent consultants or who employ in-house support personnel benefit when Progent passes on information about new technology and proven methodologies to make their networks more reliable, protected, and efficient.

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Aironet 802.11ac AP Consulting
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Progent's Cisco CCIE Wi-Fi infrastructure experts can provide online or on-premises integration and troubleshooting support to assist your organization to design, configure, upgrade, tune, administer and debug Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise connectivity foundation that is simple to administer and scale. Progent also offers affordable wireless site surveys to help you to decide the most efficient selection, placement and configuration of Aironet wireless APs to accommodate your specific workplace design, construction, and anticipated network traffic.

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Microsoft Windows 8.1 is designed to run on devices from smart phones and tablets to engineering workstations. A wealth of new and improved features, such as its touchscreen interface and iconic live tiles GUI, provide a broad selection of advantages for companies who understand how to exploit them. Progent's Windows consultants can assist get your organization up the learning curve with Microsoft Windows 8.1 and show you how to derive maximum business advantage from the product's many technical enhancements.

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Progentís Technical Response Center provides affordable national extended hours remote help for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer extended hours telephone help and remote secure network connection to isolate and resolve technical problems rapidly and affordably.

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Progent offers online and onsite expertise to assist your organization with any phase of business intelligence (BI) reporting ranging from debugging or enhancing applications to planning and deploying a comprehensive BI solution. Progent's management reporting consultants can assist you to maintain your existing BI system, help you to migrate reports from a legacy reporting product to a modern solution, and provide custom online training to meet your individual needs. Progentís business reporting and analytics consultants offer expertise in all popular business intelligence reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.

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24/7/365 Jabber Voice Messaging Setup and Support
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Progent's Cisco Jabber consultants can provide remote or onsite expertise to help businesses of all sizes to plan, deploy, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth support for the products, technologies and services that make up building a cohesive Jabber solution such as Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration solution.

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Active Directory Evaluation Technology Professional
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Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to obtain an objective assessment of the health of their network. Powered by a selection of the top remote monitoring and management platforms available, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the configuration of your core network devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a more manageable and more secure Active Directory implementation. Both versions also offer the long-term advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include easier network management, better compliance with government and industry security requirements, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and increased uptime.

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Microsoft Operations Manager Technical Support
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Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and fixing SCOM solutions and offer companies of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide fast online or on-premises technical support to help you to fix serious problems uncovered by SCOM 2012.

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Top Ranked Power BI Desktop Programming Company
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Progent's Power BI experts can assist you to design, install, manage, enhance or troubleshoot your Power BI business analytics solution. Progent can also assist you to prepare your target data for Power BI visualizations. Progent can help you implement and administer a local, cloud, or hybrid network model for Power BI.

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Online Support Services Exchange 2013 OWA
Remote Consulting Exchange 2013 Server

Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange 2010 and introduces powerful new features plus a revamped structure. These improvements affect key facets of IT such as ease of administration, availability, compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote support and management for Exchange 2013.

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IT Consulting Windows Server 2016 Hybrid Cloud Integration
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Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting to assist businesses of any size to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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Onsite Support IT Consultant
Urgent Onsite Support Support

For mid-size businesses looking for network support, Progent can deliver a variety of options including on-site service, remote support, phone-based Help Desk, 24x7 support with automatic system monitoring, temporary staff augmentation, business relocation support, software development, and professional consulting. For medium-size companies in California or other areas serviced by Progent's onsite consultants, Progent provides professional in-person support for fixing technical problems quickly and economically.

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Project Management Test Lab Consulting
Specialist Network Testing Lab

The Progent Test and Training Lab located at the QTS Internet Data Center is available for testing line-of-business applications, developing efficient migration procedures, assessing and tuning performance, designing or verifying business continuity strategies, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent customers without adequate in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep critical network projects on schedule.

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Antivirus Small Business Subscription
Anti-Virus Support and Integration

E-Mail Guard is Progent's affordable spam filtering and anti-virus managed service that gives small businesses world-class defense against spam, viruses, DHA attacks, and other varieties of email-borne assaults on computer networks. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive suite of web-based antispam and virus defense services that defuse email assaults before they are able to penetrate the corporate firewall. Perimeter Manager also allows administrators track and control their email application, regardless of server vendor, hardware technology, or data center location.

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SharePoint Excel Services Integration Support Open Now SharePoint Foundation Configuration
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Backup Exec Consulting
Remote MozyPro Professional

Progent can provide affordable online access to consultants with expertise in a broad range of products and services that provide solutions for backing up Windows, Mac, and Linux/UNIX servers and workstations plus laptops and smartphones. Progent offers help for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, Mozy, Retrospect, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can help your company to implement, upgrade, or maintain backup/restore solutions for a range of topologies such as on-premises, edge to datacenter, cloud, or hybrid.

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Largest Online Consulting Windows 2000
Microsoft Windows 2000 Consultant Services

Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your current Windows 2000 Servers and can streamline network management, provide tech support and repair, and strengthen security. Progent can also show you how to design, justify, and implement a strategy to upgrade from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in setting up test installations to eliminate the obstacles associated with migrating to Windows 2003 Server by uncovering possible hardware and application compatibility problems.

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Microsoft Exchange Server 2000 Manager
Microsoft Exchange 5.5 Technical Support Company

Progent's Microsoft-certified consultants have over a decade of experience delivering messaging solutions for companies that range from small businesses to large enterprises. Progent provides affordable support for all versions of Exchange Server to enhance email and virus protection, design high availability email environments, and implement off-site and wireless email access. Progentís Exchange consulting services can help you in designing and executing a move from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2016. Progent also offers support for Windows 8, Windows 7, and Windows XP clients running Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular web browsers. For email virus protection, spam blocking and data data leak protection, Progent offers Email Guard managed services.

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Urgent ASA 5505 Firewall Computer Consulting
ASA 5505 Firewall Integration

Progent's Cisco CCIE-certified networking consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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Support Services Comprehensive Event Management
Monitoring and Reporting Technical Support

Progent provides a variety of network service packages for small organizations. These IT outsourcing and server monitoring services are built around the proactive problem solving capabilities of Microsoft System Center Operations Manager 2007, a state-of-the-art server and IT support product that monitors the availability, performance, and safety of your network and identifies potential problems before they can disrupt your network. With Progent's economically priced network support programs, small companies can choose a basic co-sourcing service program based on Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package.

Specialist Full Service Outsourcing IT Support Outsourcing Consulting Services

Microsoft ERP Technical Support
Microsoft Project Onsite Technical Support

Progent's team of application experts can provide advanced support, custom development, integration assistance, and webinar training for leading applications covering key areas including ERP and MRP, general accounting, management reporting, web commerce application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting services remotely, Progent can help small businesses throughout the U.S. to eliminate the time and expense related to travel and on-site visits without compromising the high quality of consulting support.

Specialist Linux Online Solaris Remote Consultant

Progent's management team includes seasoned professionals with years of background delivering network consulting services, troubleshooting, and strategic information system planning to businesses ranging in size from startups to Fortune 500 companies. Great service requires great personnel, and Progent is proud to have put together a management staff that can provide businesses with the best service value available anywhere.

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Support Outsourcing IT Outsourcing in Vancouver Camas Five Corners Microsoft and Cisco Computer Outsourcing Vancouver, WA

Progent's Standard Help Desk Services provide a complete solution that handles all aspects of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Help Desk services are offered at a substantial discount off Progent's normal desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.

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Amazon AWS migration Reporting
Development Firm Amazon EC2 AMI

Progent can provide affordable remote consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security.

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MS SQL Server Programming Companies
Development Companies SQL Server Capacity Planning

SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast development of a new generation of enterprise-class programs that can provide your company a significant competitive edge. SQL Server features core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in designing, installing and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.

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System Center MOM Consultancy
24 Hour Microsoft System Center Operations Manager IT Services

Medium-size businesses can derive all the benefits of Microsoft Operations Manager 2007 and have fast availability of Progentís Microsoft and Cisco Certified network support professionals. With Progent's economically priced network support packages, medium-size organizations can choose a simple co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, automated alerts, comprehensive system analysis, Help Desk Call Center, and remote troubleshooting. For companies with line-of-business applications who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager to provide mid-size business information systems enterprise-class reliability, security and performance.

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Exchange Server 2003 Support Services
Exchange Server 2003 IT Consultant

Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2003 migration strategy that avoids productivity downtime, reduces ongoing support demands, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-location upgrades, Progent has the background to finish your project rapidly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.

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Dynamics GP/Great Plains Computer Consulting
Dynamics GP Great Plains Software Remote Support Services

Key characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular structure that lets you buy just the components you require, a standards-based architecture based on Microsoft technologies to safeguard your investment and offer a tightly integrated environment, advanced reporting capabilities that permit you to track all activities, revenues and spending and sales patterns, compatibility with Microsoft Office to enable access to business information, the capability to integrate information from almost any db software or desktop software into Microsoft GP, and an open architecture that makes it easy to create specialized applications. Progent can show you how to set up and maintain a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can provide experienced GP consultants to show you how to turn the powerful features of Microsoft Dynamics GP accounting into a productive business management solution.

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ASP Programming Firms
Development VBA

If you want to update your production web site, build internal webs for applications such as human resources or employee education, establish a high-impact web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can provide talented and experienced web designers. Progent's experts can also show you how to design and manage a secure, fault-tolerant server and communications network, including off-site and wireless access, to support your web tools.

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If you are an information technology engineer with system support expertise, teaming with Progent and helping our clients will enhance your skills through interaction with our team of motivated, high-output consultants. Progent's commitment to offering IT expertise and computer support to small and midsize companies will offer you the opportunity to work closely with decision makers and add tangibly to the growth of dynamic organizations. In addition, Our virtual office environment offers state-of-the-art technology for off-site support and wireless connectivity to allow you to come up with speedy solutions when you take on mission-critical problems.

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Top SharePoint 2016 Management Remote Support
SharePoint 2016 Remote Support

Progent's Microsoft-certified consultants can provide economical remote and on-premises consulting expertise, software development, and debugging services for organizations of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.

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Call Desk Management Services Help and Support
Specialists Call Desk Management Services

Progent's Microsoft and Cisco certified Consultants provide several ways to help medium-size and large companies create an efficient and successful in-house Computer Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Deployment Support Services help businesses analyze the various high-quality Help Desk application programs on the market and decide which packages might be excessively expensive, miss critical functions, or align poorly with your company's business goals. Progent also offers short-term staffing for organizations who need to reinforce their internal Help Desk staff for occasional projects or to substitute for absent or indisposed personnel.

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Cisco VoIP Network Design Consultant
Cisco Router Integration Specialist

Progent can provide rapid online access to Cisco-certified CCIE networking experts. Progent's CCIE consultants can connect to your environment via advanced remote support tools to deliver quick and affordable troubleshooting and remediation of critical network problems.

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Forensics Services WatchGuard Firebox T-Series Firewall
WatchGuard Firebox M270 Firewall Firewall Network Install

Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.

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