Progent provides national remote technical support and consulting services for companies who operate macOS and OS X networks or whose information systems include a combination of Mac and Microsoft Windows technology. Progent's consultants can provide macOS and OS X users a range of services such as desktop support, migration to the current version of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent can also assist your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online network consulting offers optimum leverage for your information technology budget by preserving user productivity and shortening the hours charged for computer repair services. Sophisticated remote access utilities and skilled service specialists and consultants combine to enable Progent to solve most IT problems without squandering time and expense by going to your location. In most of situations your network issues can be dealt with over the phone or via a combination of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA premier security professionals to assist you with the toughest network issues.
Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to suit your specific company needs. Progent's Microsoft-certified support experts provide experience in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers custom e-Commerce consulting services for safe, company-wide resource sharing plus interfacing with CRM products.
Progent's high availability system consultants offer non-stop computing consulting, disaster recovery planning, system load balancing, high-availability interoffice access, fault-tolerant Internet interface design, 24x7 data center services, and other fault-tolerant networking consulting to show your small business design a non-stop network for mission-critical applications. Progent possesses the experience to design economical, non-stop systems by utilizing the evolving suite of Windows Cluster servers including Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can show you how to you design a fault tolerant mutli-location network with a fully mirrored Internet connection and efficient system load balancing.
Progent's Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's roster of certified desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
If your business runs a Solaris environment or a multi-OS network, Progent's CISM and CISSP-premier consultants can assist your entire enterprise in a wide range of security areas such as security management practices, security architecture and strategies, access control products and methodology, applications development security, operations security, hardware security, communications, infrastructure and Internet security, and business continuity preparedness. CISM and CISSP define the core competencies and international standards of knowledge that information security managers are required to possess. These accreditations give executive management the assurance that consultants who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the background and knowledge to offer effective security management and consulting help.
Progent's Microsoft-certified consultants can assist your business to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy change management solution or assist you to modify your existing SCCM 2012 environment to support your changing IT needs. In addition, Progent can help you to create a software foundation that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft platforms such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and IIS.
Progent can deliver a wide array of low-cost online and onsite consulting services to help you to deploy, manage, and troubleshoot workstations and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with continual replication to deliver rapid, zero RPO disaster recovery between sites located as far as 185 miles apart. Progent's team of seasoned IT consultants can help your business to plan, configure, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by providing help with tasks such as assigning shelf IDs, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your DR solution to show adherence with industry standards and government mandates.
Progent's Cisco-Certified network engineers can show you how to run Cisco's management tools alongside a variety of powerful third-party products to build a complete network management solution in order to keep your network operating smoothly, fully utilize limited resources, guard your data, revive rapidly from device breakdown or deliberate assaults, and allow you to add or repurpose network resources intelligently and affordably as your business grows.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their market, lower their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
Progent's Microsoft-certified network engineers can assist you to determine the value of Microsoft Exchange 2010 for your business and can assist your IT staff to plan and implement an efficient migration to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer quick payback by increasing your productivity, cutting the cost of equipment and service, simplifying administration, and consolidating your vital communications platforms.
Progent can assist your business to evaluate the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you realize top business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and maintain hybrid networks that seamlessly integrate on-premises and cloud resources.
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and on budget.
Progent provides small organizations two low-cost security inventory scanning packages that provide, at a set price, remotely administered scans of your network security profile which are evaluated by professional security specialists who assess the data collected by the scan, deliver unbiased summaries of your existing network security, and offer suggestions for enhancements. Progent offers two non-overlapping network security inventory scanning packages for external and internal security scanning that are priced to meet the budgetary realities of small businesses while providing enterprise-quality assessments of your network's exposure to assault.
Progent's expert support team can help you design and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes network disruption, simplifies ongoing service demands, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-site migrations, Progent has the background to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.
Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern security ecosystem that extends across your data center and cloud assets and guards all users at any location with any endpoint device.
Les Kent has a 35-year history of successful technology integration, business management, marketing, and operations. He has demonstrated a knack for developing elegant information technology solutions while working as a system architect, application developer, project manager, deployment consultant, and troubleshooter for small companies, new ventures, and major enterprises.
At Home Workers Cloud Integration Online Technical Support
Progent offers nationwide online technical support and consulting services for businesses who run Apple Mac OS X environments or whose IT systems include a mix of Mac with Microsoft technology. Progent's engineers can provide macOS and Mac OS X clients a variety of IT services such as desktop assistance, upgrading to the latest edition of Mac OS X from other earlier versions of Mac, plus help with Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud services. Remote network consulting provides optimum return for your information technology dollar by extending client efficiency and limiting the time billed for computer repair services. Sophisticated remote support technology and skilled service specialists and consultants combine to enable Progent to solve most network issues without squandering time and expense by going to your location. In the vast majority of situations your network issues can be remediated by telephone or through a mix of phone help and remote access. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP certified security professionals to assist with the most challenging network issues.
Progent's expert consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that avoids network downtime, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.
Progent's certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with multiple sites, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your company in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without overly restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Progent can assist you with every phase of Azure cloud migration such as requirements definition, prerequisites evaluation, solution architecture, pre-production testing, implementation, centralized management, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can help you to set up and troubleshoot firewalls and VPN tunnels so that your users can securely access to Azure resources, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to run in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure-based resources.
Progent can assist you in all phases of your migration to Exchange 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; configuring HLB for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
If you are producing UNIX-based software in an environment that includes MS Windows-based processors, PCs, and office applications, Progent can provide comprehensive network support outsourcing that allows you to concentrate on your field of strategic expertise without the constant distraction of maintaining your business network. By using smart network monitoring and by providing online and on-site support as your business needs it, Progent represents an affordable solution for supporting an information system that features high availability, protection, and performance. Progent's developer support services include comprehensive information technology outsourcing, virtual infrastructure, online and on-premises service and troubleshooting, proactive network monitoring, and Contact Center services.
Progent provides network support for medium size companies who have 100 to 250 network users. The medium size company or work group has traditionally been an overlooked segment of the market for network support services. The overhead and service delivery practices of major outside service organizations make them excessively expensive for the typical small company or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an information network whose complexity and sophistication are frequently similar to the information systems of much larger enterprises. Progent's service delivery model, which takes full advantage of online support, virtual office technology and proactive network monitoring, dramatically reduces the IT support costs of a small-medium business while providing the small organization with big-company service from professional, IT experts with background in a wide array of small business technologies. If your medium size company or small business is looking for the quality of network support needed by a medium size office without budgeting big-company prices, you need Progent.
Progent's expert support team can show you how to design and deploy an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity disruption, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-site migrations, Progent offers the experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.
Progent's wireless site survey services assist you to design, install and debug a Wi-Fi network optimized for your facilities, providing you a wireless solution that delivers the reception, performance, capacity, data protection, and hand-off ability your company needs.
important characteristics of Microsoft Dynamics GP accounting include a modular structure that lets you license just the functionality you require, a standardized foundation based on Microsoft technologies to safeguard your investment and provide a highly integrated environment, advanced reporting capabilities that allow you to track all activities, income and spending and sales trends, compatibility with Microsoft Office to speed access to business information, the capability to process information from virtually any db software or workstation application into Microsoft GP, and an open design that makes it possible to develop custom programs. Progent can help you set up and support a reliable, secure server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP/Great Plains support professionals to show you how to turn the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business management solution.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Network monitoring commonly involves observing a system's resource usage to help uncover data traffic bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring utilities that run under Linux and can be used to monitor multi-OS networks where Linux and Windows coexist. Progent's network support consultants can show you how to take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX consulting professionals offer small companies and developers assistance with managing and servicing UNIX and Linux systems that coexist with Microsoft-based products.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning technology by SentinelOne to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the complete threat progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats.
Progent's UNIX platform consulting services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with a convenient single source to show you how to create and manage a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Wi-Fi site survey services help you to plan, deploy and troubleshoot a Wi-Fi network optimized for your facilities, providing your business a WLAN that delivers the reception, performance, density, Quality of Service, data protection, and hand-off capability your business needs. Wi-Fi survey services from Progent include remote predictive analysis for planning a wireless network and onsite site survey services for confirming, tuning, and debugging a functioning wireless LAN.
Progent has put together two low-cost service bundles intended to enable small businesses to receive an impartial security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, a security expert administers an extensive test of your IT infrastructure from outside your firewall to uncover possible risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer executes a network scan from an authorized computer within your company firewall to evaluate vulnerabilities to inside threats. The two security inventory packages are configured and run from a secured external location.
Progent's Microsoft and Cisco-certified network engineers can assist you to assess the value of Microsoft Exchange Server 2010 for your business and can assist your IT staff to plan and carry out a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide fast payback by increasing your productivity, cutting the expense of hardware and service, streamlining administration, and consolidating your key communications platforms.
Progent's veteran group of IT consultants and subject matter specialists have years of experience providing online and on-premises support for businesses of any size who want to incorporate Android phones and tablets into their IT networks so that mobile clients can be productive from virtually anywhere. Progent offers the range of know-how to resolve technical problems that span numerous manufacturers and that represent a combination of legacy and current information technology. Progent offers budget-friendly online expertise to assist you with any aspect of designing, configuring, managing and maintaining your BYOD solution. Progent can provide as-needed support to assist you to resolve especially challenging IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic IT projects on schedule and within budget. Progent can help with local, cloud-centric, or hybrid networks and can provide expertise with operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or individual training to help you manage and operate Android phones and tablets securely and productively.
Progent's certified Windows 2003 Server engineers can provide network support and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, configuration, update, and maintenance offerings include network planning, installation, project management, on-premises and off-site network support and troubleshooting, Call Center outsourcing, expert security services, comprehensive outsourcing, and expert co-sourcing.
Progent is committed to information transfer from Progent's support experts to clients. By educating clients to resolve problems that are within their comfort zone, Progent is able to focus on offering high-value services where Progent faces little competition. Medium-size businesses who work with trusted freelance consultants or who maintain in-house IT staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more robust, protected, and productive.
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage, and libraries; design, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to upgrade from an older version of SCVMM or from a third-party management platform, and Progent can show you how you to optimize and troubleshoot your current SCVMM 2012 ecosystem so you get the highest possible business value.
GIAC was established in 1999 to certify the knowledge of IT security experts. GIAC certifications are recognized by companies and government organizations throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security services addressed within GIAC accreditation including auditing infrastructure vulnerability, event handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
Microsoft Forefront Threat Management Gateway builds on the powerful security technologies of ISA Server and offers a centrally managed Internet gateway that delivers a one-server solution for an array of security functions such as an multi-layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting features, permits custom reports powered by SQL Server, works with Active Directory to simplify authentication, and can be installed as a virtual server to cut costs and enhance recoverability. Progent's Microsoft-certified engineers can help you to plan and execute test and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also help your organization to migrate economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.