Progent's managed services for patch management provide organizations of any size a flexible and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your servers, endpoints scanners, network appliances like routers and wireless access points, and Internet-of-Things (IoT) devices like alarms and health monitors.
Progent's team of application experts offer in-depth consulting, software development, deployment help, and webinar training for leading applications that address key areas including ERP and MRP, financials, management reporting, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering high-level consulting support remotely, Progent can assist clients throughout the U.S. to eliminate the time and fees associated with travel and on-site visits without compromising the high quality of technical services.
Progent's UNIX platform support services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you a convenient single consulting firm to show you how to create and maintain a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Debian-GNU and Slackware.
Progent's Microsoft-certified experts offer small and mid-size companies world-class consulting support for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for update and configuration management. Configuration Manager 2007 is Microsoft's new name for the change management solution previously called Systems Management Server. Configuration Manager 2007 offers a range of new features to Microsoft Systems Management Server such as comprehensive automation, integrated Windows Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progent's certified consulting professionals can show you how to use Systems Management Server or Configuration Manager effectively for streamlined OS and application software installation, security patch control, software tracking, and licensing reconciliation. Progent's engineers can also help you to move efficiently from Systems Management Server to System Center Configuration Manager 2007.
Progent's service specialists in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows computers into cohesive networks with full sharing and workgroup functionality. Allowing productive co-existence among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Windows products. Progent's background in Windows and Macintosh service makes it possible to offer world class support to businesses that depend on these platforms to maintain their competitive advantage. Progent can also assist your business to integrate Apple's iPhones and iPads with your Windows environment.
Progent's remote access and smartphone synchronization specialists can assist you to design and configure secure access solutions for remote desktops, notebooks, and wireless handhelds so they integrate tightly with your information network, enabling you to improve the efficiency of your off-site workforce.
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite consulting services to help you to plan, install, manage and troubleshoot a modern backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their market, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.
Progent can help small and mid-size organizations to provide their home-based workers with reliable integration with public cloud applications and services.
Progent's Test and Training Lab at the QTS Internet Data Center can be used for piloting mission-critical applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and building training environments for the latest technologies. For Progent clients who lack sufficient in-house resources to assemble proper test systems, Progent's Test and Training Lab reduces capital costs and technical risk while keeping critical network initiatives on schedule.
Barracuda's budget-friendly CloudGen Firewall devices combine web filtering, remote access, SSL VPN, high-security SD-WAN, and Zero-Trust support along with centrally managed and monitored services across your whole enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the depth of expertise to serve as your single source for technical support, administration, education, and cybersecurity expertise.
Progent's experienced ransomware recovery experts can assist your business to restore a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's IT outsourcing support offerings for small businesses include planning Windows XP, Microsoft .NET Server, and Microsoft BackOffice systems, managing migrations XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-site repair, fixing stubborn IT issues, and creating a company-wide security plan. Progent can show you how to enhance network reliability and performance with zero-downtime configuration, redundant network architecture, and proactive network monitoring. Progent also offers special project help for large-scale migrations and can assist with requirements assessment, resource identification, BOM production, vendor selection, purchasing coordination, and full documentation. Progent's computer outsourcing help also includes training for office productivity programs such as Office XP.
SQL Server 2014 includes significant enhancements in key areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently with all types of applications including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite services including planning, configuration, administration, remediation, and software development expertise to enable organizations of all sizes to realize fast return from their SQL Server 2014 investment.
Progent's Cisco-certified wireless integration consulting experts can assist you to configure, manage, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent can assist you to evaluate the many subscription plans available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and manage hybrid ecosystems that seamlessly combine local and cloud-based resources.
Progent's Experts Team provides consulting in important areas that include Macintosh networking and programs; Consulting for Linux-based, UNIX, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and specialized program help; Chief Information Officer, business analyst, and project management services; Special applications development and deployment; Web site, electronic business, EDI, and client portal development and deployment; Database management and efficiency consulting; Business intelligence expertise; and Telecommunications architecture support.
Progent's Test and Training Lab located at the QTS Data Center is available for testing line-of-business applications, creating efficient system upgrade procedures, assessing and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent clients who lack adequate internal resources to assemble effective test systems, the lab cuts capital costs and engineering risk while keeping vital IT initiatives on schedule.
Progent's consultants can help your company to assess the value of Microsoft Lync Server for your environment and can help you to design and carry out an installation of Microsoft Lync Server 2010 that consolidates the administration of IM and Presence and improves the output of your in-house employees, at-home workers, and mobile workforce. Progent's consultant's can in addition assist you to carry out an efficient upgrade to Microsoft Lync Server from Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server with Exchange Server, SharePoint, and SQL Server, show you how to use Lync Server 2010 to improve the team-computing capabilities of MS Office applications, and provide online seminars and continuing technical support for Microsoft Lync and other Microsoft technologies.
Progent can provide access to a senior consultant with years of experience installing, maintaining, and upgrading immersive telepresence platforms from top-tier suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your in-house IT support group, your Internet Service Provider, and your video conferencing platform supplier to assist your company maximize the strategic value of your telepresence ecosystem.
Progent's Check Point Software consultants can help you choose and configure Check Point Software Firewall and VPN utilities and hardware based on Check Point's technology to offer an economical and efficient security defense for your corporate network. Progent can also show you how to integrate other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other vendors and provide a central source for continuing network support, maintenance, training, and design expertise.
Progent offers consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
Progent can assist small and medium-size companies to implement and troubleshoot video conferencing technology to enable their at-home employees to communicate productively with teammates and clients.
Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, deploy, manage and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent can provide advanced expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that provide high availability, fault tolerance, and application mobility.
Progent's Intune consultants can assist your company to assess the business value of adopting Microsoft Intune for managing your portable computers including laptops, phones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can help you to configure security and compliance policies, set up test systems to confirm the appropriateness of Intune for your network, install Intune throughout your enterprise, combine Intune with SCCM for single-console change management, and troubleshoot your Intune deployment.
Dynamics GP 2010 software is a full-featured business management platform that unifies data and operations across your company, interfaces easily with other applications, and brings together workers, customers and suppliers regardless of time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field service, manufacturing, retail, and online business services. Progent can help you set up and maintain a reliable, secure server and communications environment to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your business exploit the full potential of Dynamics GP 2010.
Cisco's network security and offsite access products for small companies provide a comprehensive range of manageable security solutions to help safeguard your wired and wireless network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection systems and VPN appliances. Progent's professional consulting staff includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who are able to help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit best with your company goals.
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Certified network consulting experts. With Progent's affordably priced IT service packages, small businesses can select a basic Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent supports Operations Manager to provide small company networks world-class reliability, protection, and performance.
Progent has 20 years of experience assisting small and medium-size businesses to plan, deploy, tune, administer, and troubleshoot IT networks that incorporate at-home workers.
Offsite Employees Cloud Integration Support Services
The ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent backup/recovery expert. The interview is designed to evaluate your company's ability to defend against ransomware or recover rapidly after a ransomware attack. Progent will consult with you directly to gather information concerning your current antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient AV and backup system that minimizes your exposure to ransomware and meets your company's requirements.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized control and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to get an objective evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a more manageable and more secure Active Directory implementation. Both options also provide the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include simpler management, better compliance with data security regulations, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and less downtime.
Progent can give you access to application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system programs to meet your unique company requirements. Progent's Microsoft-certified consultants offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides expert e-Commerce consulting services for safe, company-wide resource sharing plus interfacing with CRM products.
Progent provides small organizations two low-cost network security evaluation packages that provide, for a preset fee, remotely managed scans of your security profile which are evaluated by professional security engineers who interpret the data collected by the scan, deliver objective evaluations of your existing security vulnerability, and offer recommendations for remediation. Progent offers two complementary security evaluation packages for external and internal security testing that are priced to fit the budgets of small businesses while delivering enterprise-quality evaluations of your network's exposure to assault.
Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants offer remote and on-premises support to help you create and manage a Cisco Wi-Fi VoIP phone deployment by delivering services that range from debugging the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.
Progent's certified wireless experts can assist businesses of all sizes to plan, implement, manage and repair Cisco Aironet wireless AP solutions to provide the performance, coverage, capacity, expandability, security compliance and ease of management needed for transparent access between Wi-Fi and wired networks. Progent offers efficient remote and on-premises support for both end-of-life and current 802.11ac Aironet access points and Progent can help you design and maintain deployments of indoor and outdoor Aironet access points.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized control and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Microsoft 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other Exchange components to reduce hardware costs and management overhead. You can configure Microsoft 365 Exchange Online to run all your mailboxes, or you can run a hybrid architecture that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote technical support to assist your small businesses to assess the benefits of Exchange Online, design a network topology that fits your functional requirements and budget, implement an efficient migration from your current Exchange organization to one that includes Exchange Online, train your IT staff and users, and deliver as-needed consulting and technical support.
Progent's private cloud hosting service allows small and midsize businesses to run key applications such as SQL and Exchange from a secure Tier III data center facility on fully redundant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restore. Smaller organizations can use Progent's private cloud hosting service to avoid large investments in the purchase, maintenance, and operation of network hardware and facilities while achieving the highest levels of system availability and physical security.