Progent has two decades of background helping small and mid-size businesses to design, implement, optimize, manage, and troubleshoot computer networks that incorporate telecommuters.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and on-premises expertise, application development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a seamless intranet system.
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall product that fits your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.
Progent's Microsoft certified consultants provide small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can secure your business system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which enables these products to uncover many threats that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through expert planning and integration of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help you to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can help you to manage your current PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, tune, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent can assist you to deploy Cisco's infrastructure products to build a solid foundation for your local, cloud-centric, or hybrid data center and streamline operations in vital areas such as resource utilization, security and compliance, versatility, uptime, and recoverability.
Progent's certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with many sites, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can help your small business in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your information protection needs without adversely limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
Progent's certified Internet Security and Acceleration Server consulting experts have long experience configuring Microsoft ISA Server-based security installations for information systems with many offices, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your small business in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your information security requirements without overly limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and maintain Cisco's security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and offer the versatility to expand with your growing business requirements. Progent's Cisco-Premier network consultants are familiar with Cisco's complete family of products aimed at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can show you how to integrate Cisco products to achieve secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control foundation for user certification, authorization, and tracking from an easy-to-use Web interface.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry technology affordably and successfully, eliminating the requirement for an in-house BlackBerry specialist and reducing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers offer extensive experience cooperating with Progent's Microsoft-premier experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security engineers. This breadth of expertise, in conjunction with Progent's proven online service delivery model, provides small and mid-size companies a cost-effective option for incorporating BlackBerry devices and software seamlessly into their IT network.
Progent's certified cybersecurity consultants can run NodeZero-based penetration tests to make sure your security monitoring and protection systems and policies are correctly configured and effective.
Progent has extensive experience providing a full-spectrum of remote IT support and urgent repair services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in delivering expert remote network support and has delivered IT solutions to clients in all 50 states. Online support eliminates travel expenses and resolves issues more quickly than onsite support.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and can build or update .NET apps rapidly and at low cost.
Progent provides Windows Cluster Server support to help your company utilize zero-downtime server clusters designed to deliver 100% uptime. Windows cluster servers for non-stop systems include Windows Cluster Server, SQL Server Cluster, and Exchange Cluster Server. By helping you plan fault-tolerant server clustering solutions powered by Windows Server 2003 Cluster, Progent's Premier Windows professionals ensure that your fault-tolerant clustered servers are configured to maximize the business advantage of your information network.
Progent's UNIX platform consulting services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience offers you a convenient single source to help you build and manage a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Android, and other out-of-band devices.
Progent's Duo managed services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices.
The server cluster technology incorporated into the high-end editions of MS Windows Server 2008 has been radically redesigned to simplify the deployment, configuration, and management of server clusters that offer improved levels of network availability, protection, performance, and flexibility. New or enhanced features include cluster verification, easier setup and deployment, improved cluster administration, new cluster infrastructure for maximum uptime, hardened security and quorum models, minimization of failure points, greater disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can help your company evaluate the advantages of failover clusters, plan and execute a deployment, train your network support personnel to manage your failover clusters, provide continuing consulting and technical help services, and create and test a disaster recovery procedure.
Progent provides businesses of any size professional consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security companies such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can show you how to design a comprehensive security strategy and choose appropriate technologies from multiple suppliers to support your security objectives while sticking within your budget limits.
Before Progent's Microsoft Operations Manager solution, network issues were approached reactively, after users complained about them. With the help of proactive, computer generated warnings and trend analyses sent by MOM, Progent is now able to ward off server issues before they becomes serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers are aware that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class service continuity, security and productivity.
Progent's Linux consulting services provide small and mid-size companies and developers help with managing and supporting Linux computers that run with Microsoft-powered technology. Progent offers your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you an easy one-stop consulting firm to help you build and maintain a protected and robust cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's preparedness to block ransomware or recover rapidly from a ransomware attack. Progent will consult with you directly to collect information about your current antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to build an efficient AV and backup/recovery system that reduces your vulnerability to a ransomware attack and meets your company's needs.
Progent's Ekahau-certified Wi-Fi network design consultants can assist your business to plan, install, enhance, manage and debug a Wi-Fi solution customized for your building. Progent can provide remote or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for managing the health of multiple Wi-Fi networks.
Work from Home Cloud Integration Consulting Services
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a system-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to make sure it handles all of the key 32-bit applications that you want to keep as well as the new 64-bit versions of software you wish to run.
Telecommuter Cloud Integration Online Support Services
Progent's certified Office Word and Microsoft 365 Word experts can provide a wide range of economical online support services to assist you to maintain your legacy Microsoft Office Word environment or assist you to migrate to a current version of Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between various releases of Word, integrating Word with other Office applications such as Excel and Microsoft Outlook or with third-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone integration, and online training sessions customized for your special requirements.
Progent's Solaris platform consulting services offer small companies and developers support for administering and maintaining Sun Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad array of experience provides you with an easy one-stop source to show you how to create and manage a secure and robust mixed-platform network and communications environment that allows Solaris and Microsoft interoperability by integrating Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
The Progent Test and Training Lab at the QTS Colocation Center can be used for testing line-of-business applications, creating efficient system upgrade methodologies, evaluating and tuning performance, planning or verifying business continuity strategies, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients without sufficient internal resources to configure effective pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep vital network initiatives on schedule.
Progent's certified Windows Server 2022 experts can assist your company to design and implement an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Immediate Support and Integration Work at Home Cloud Integration
Stealth penetration testing is a key part of any comprehensive network security strategy. Progent's security professionals can run extensive intrusion tests without the knowledge of your company's internal network support resources. Stealth penetration checking uncovers whether current security monitoring tools such as intrusion detection alerts and event history analysis are correctly set up and actively observed. Progent can provide ongoing automatic PEN testing to define your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, missing patches, and dangerous product defaults can be chained together by threat actors into the multi-front attacks common to modern variants of ransomware.
Immediate Technical Support Teleworkers Cloud Integration
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent has a team of IT experts located in the Tampa area, and Progent also offers online expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran disaster recover preparedness experts. Progent can also help your business to plan and execute a move to the Flexential data center by providing services such as planning solution configuration, recommending hardware components, system setup and testing, debugging, streamling remote network management, and educating your network support team.
Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small company's production servers in an environment that delivers the highest degree of availability and scalability and is also easy to move to any data center. Progent's Private Cloud Hosting and Management services are built upon proven virtualization platforms that enable small companies with multi- platform IT systems to economize significantly on the costs of capital investments, system support, and network management while benefiting from enterprise-class fault tolerance and an unmatched level of vendor flexibility.
ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the health of critical devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT personnel and your assigned Progent consultant so any potential issues can be addressed before they have a chance to impact your business.
Progent can assist small and medium-size organizations to set up collaboration platforms to permit their at-home employees to benefit from positive interaction with colleagues and customers.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or small support organizations who offer minimal documentation or details of services performed, each service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the service reports transmitted by each staff member to every client. The discipline of detailing and archiving support records results in more effective service and avoids a variety of typical misfortunes such as when a service customer is effectively held captive to a consultant who won't let go of the keys to the kingdom.
Progent can assist you to support Microsoft System Center 2007 Configuration Manager to simplify operations, enhance compliance, and increase productivity by making sure that operating systems and applications are always up to date, tracking licensing, and monitoring resource usage patterns so you can make smart purchasing choices. When your organization is set to upgrade your SCCM 2007 device management solution, Progent can help you to plan and implement a smooth move to SCCM 2012.
Progent's virtual classroom webinars provide small companies the affordability, ease, and versatility of web-based learning plus the proven pedagogic methods of experienced teachers who use the latest collaboration software to emulate real-time, interactive learning environments. Progent offers webinar education for popular desktop applications including components of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Outlook: Dynamics business accounting and analytics solutions including Microsoft Dynamics GP; plus other popular desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Sun Solaris family consulting experts offer small and mid-size businesses and developers support for administering and supporting Sun Solaris systems that coexist with Microsoft-based technology. Progent offers your business contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide range of experience provides you with an easy single source to help you create and manage a protected and reliable mixed-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's seasoned ransomware recovery experts can help your business to rebuild an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent can provide the affordable services of online Internet connectivity experts to help your organization to evaluate or update your ISP services so your Internet connectivity solution matches your business requirements. Support services available from Progent include evaluation of your existing bandwidth use, vendor and service plan analysis and ordering, network provisioning, and overseeing a seamless switchover to a different ISP and/or service plan. Provisioning can include enhancing existing routers and switches and configuring new ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
The clustering feature set built into the Datacenter and Enterprise editions of MS Windows Server 2008 has been dramatically re-engineered to streamline the deployment, configuration, and administration of clusters that offer improved levels of network availability, security, efficiency, and flexibility. New or enhanced capabilities include automated cluster Validation, easier configuration and installation, improved cluster administration, new cluster architecture for maximum uptime, hardened protection and quorum structure, elimination of failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help you assess the advantages of failover clusters, plan and implement an installation, educate your network support staff to administer your failover clusters, deliver ongoing consulting and technical help services, and create and test a workplace recovery plan.
Progent can deliver a broad array of affordable consulting and support services to assist you to install, integrate, repair, and manage workstations and laptops based on Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can offer onsite or online help for single computers or laptops or help you to plan and carry out a company-wide rollout of new or revised operating system software and applications. Progent can also supply consultants and technicians to help your company to plan for and implement a site move or merger designed to produce the least possible interruption to your business.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's IT outsourcing support offerings for small companies include planning Server 2003, .NET Server, and BackOffice environments, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and in-person repair, fixing chronic integration problems, and producing a company-wide security plan. Progent can help you maximize system reliability and throughput via fault-tolerant configuration, redundant network architecture, and proactive server monitoring. Progent also provides special project help for large-scale upgrades and can assist with needs definition, product identification, BOM development, sourcing qualification, procurement logistics, and full documentation. Progent's IT outsourcing service also includes education for office productivity products such as Microsoft Office.
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to obtain an unbiased evaluation of the health of their network. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a cleaner and more secure AD environment. Both versions also provide the long-term advantages of advanced remote network monitoring and management technology. These benefits can include simpler network management, improved compliance with data security standards, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and less downtime.
Progent's Cisco-certified wireless technology consulting experts can help organizations to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.
Progent's private cloud hosting service allows small and midsize businesses to run key applications such as SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restore. Smaller organizations can take advantage of Progent's private cloud hosting service to eliminate major investments in the purchase, maintenance, and management of computer equipment and facilities while achieving world-class levels of network availability and security.