Progent offers expert help for every step of your Exchange 2010 migration including end-to-end project management services, site analysis, project design and documentation, specification of all new software and hardware required, recommended sourcing, pilot verification at customer location or at Progent's testing lab, managing temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the previous system, and webinar training for client's IT group and users.
Small to mid-sized businesses can now get all the advantages of Operations Manager and also have fast access to Progent’s Microsoft and Cisco Premier network support professionals. With Progent's economically priced network support packages, small businesses can choose a basic Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer small company networks enterprise-class availability, security, and performance.
Progent's certified database application consultants offer small and midsize businesses online support for popular database products such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting support available from Progent include software installation and integration, application architecture and coding, administration services, replication solutions, storage management, performance optimization, migration, information security, backup/restore options, problem solving, and training.
The QTS Internet Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation facility or if your company is considering migrating your primary or offsite backup equipment to the Herakles data center, Progent offers a variety of cost-effective services that include colocation migration, system installation and upgrades, infrastructure improvements, project management, virtualization configuration, offsite network monitoring, streamlined system administration, application development, disaster recovery planning and testing, data security evaluation, and the support of Progent's Test Lab.
Progent's Microsoft-certified professionals can assist you to evaluate the possible benefits of Hyper-V-powered virtualization for your company, conduct pilot installations to verify Hyper-V's operation with your production applications, evaluate your network and server infrastructure for smooth operation with virtualization solutions, assist you in moving to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to monitor and manage Hyper-V, provide world-class consulting support for enhancing the protection of your virtual servers, design and validate disaster recovery processes that maximize system availability, and provide continuing consulting and technical support including affordable remote troubleshooting and comprehensive Help Desk outsourcing.
Lync Server 2013, now called Skype for Business, enables businesses of all sizes to create a centrally managed and secure communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web meetings with application sharing, and both IP and PSTN telephony enabled for a wide range of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help your company to evaluate the advantages of Lync 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or mixed topology suitable for your current and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver live online and onsite training to your management team and end users. Progent offers in-depth expertise in key components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync Server 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.
The Contact Center support delivery structure used by Progent offers small companies an affordable alternative to reliance on freelance service individuals by offering extensive expertise accessible to numerous engineering groups, optional round-the-clock availability of emergency help, escalation capability to top-level engineers for handling the most difficult problems, service consistency and reliability, quick follow-up overseen by veteran IT service administrators, a selection of convenient techniques for initiating service jobs, and a high level of progress transparency made possible by trouble ticket updates and accessible via a web-based portal.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco devices for centralized management.
Progent can provide enterprise customers the help of a certified NetApp consultant to deliver online or on-premises support for NetApp's entire portfolio of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably following leading practices.
Cisco's Meraki line of access and aggregation switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants offer affordable remote consulting expertise to assist your company to plan and implement a productive network architecture that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to maintain security and compliance, develop and test a disaster preparedness plan, and resolve issues related to any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a unified networking infrastructure.
Progent's Experts Team provides support in important fields such as Apple OS integration and programs; Expertise for Linux-powered, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and vertical program support; Chief Information Officer, management information analyst, and project management outsourcing; Special program development and deployment; Web, eCommerce, Electronic Data Interchange, and customer information portal development and integration; Database management and efficiency help; Business intelligence expertise; and Telecommunications systems support.
Progent can provide expert help for each phase of your Exchange Server 2010 migration with services that include outsourced or co-sourced project management services, site readiness preparation, project design and documentation, specification of new software and hardware required, recommended sourcing, pilot verification at client location or at Progent's test facility, managing temporary coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the old servers, and webinar training for client's IT group and users.
If you have a small business IT system with 10 to 50 desktop clients, Progent's IT outsourcing services save your company from dependence on single freelance service provider while giving you affordable and reliable access to high-quality network support. By providing IT consulting help when you need it, offering specialized expertise for key technologies, offering value-added services such as automated network monitoring, and billing only for support you receive, Progent offers you an economical way for maximizing the business value of your small business information system. Progent is the intelligent way for small organizations to build and maintain a robust and secure IT network and to benefit from quick access to the experienced help typically restricted to enterprises who are able to afford a sizeable internal IT group.
Small to middle size businesses can now get all the benefits of System Center Operations Manager and also have quick access to Progent’s Microsoft Certified IT support professionals. With Progent's economically priced IT service packages, small businesses can choose a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager to provide small business information systems world-class reliability, security, and performance.
GIAC was founded in 1999 to certify the knowledge of network security experts. GIAC accreditations are recognized by businesses and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer expertise with all of the security capabilities covered within GIAC certification including auditing infrastructure vulnerability, incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.
Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with teammates who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can coexist, allowing Mac users to get and transmit email, search the GAL, import addresses, sync up calendars, and invite people to meetings via your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers specialized onsite Entourage education.
Progent's certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with many offices, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can assist your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your information protection needs without adversely limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
Progent offers online and onsite expertise to help you with any facet of business intelligence (BI) reporting ranging from debugging or enhancing reports to designing and implementing an advanced BI solution. Progent's BI consultants can help you to support your current reporting environment, assist you to migrate reports from a legacy reporting platform to a current solution, and deliver as-needed remote training tailored to your specific requirements. Progent’s business reporting professionals can provide expertise in the leading business analytics reporting and visualization platforms including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, Report Designer and Report Builder.
Progent’s colocation center IT services are intended for companies with equipment housed at IDCs or data center collocation hosting facilities and requiring on-demand in-person service at the colocation facility plus remote help from Microsoft and Cisco Premier Certified professionals. Progent offers a full range of data center and data center and co-location support services including system topology evaluation, Windows and Linux server installation and support, tech support for server and telecommunications networking, design and deployment of non-stop configurations, defining and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server clustering systems.
Progent's Cisco-premier CCIE network engineers can assist your company to manage your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, configure, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Progent's expert support team can help you design and deploy an efficient in-place Microsoft Exchange 2003 migration plan that avoids productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-site migrations, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Exchange 2003 Server that are in keeping with your business goals.
Progent can provide small businesses with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you integrate sensible technology to enhance business operations so they align better with your business objectives. Your business can create and implement a well conceived IT plan without incurring the expense of a full-time Chief Information Officer.
Progent is among the most expert network consulting companies for integrating e-mail systems based on Exchange 2000. Progent is skilled in helping small and mid-size companies derive the full benefits of Exchange Server 2000 for typical scenarios such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.
Progent's Microsoft-certified experts have two decades of background providing e-mail and integrated telecommunications/email solutions for companies. Progent provides affordable Microsoft Exchange Server consulting services to enhance email security and virus protection, provide high availability email, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange consulting and support services can assist you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.
Windows Hyper-V 2016 utilizes key technologies initially developed for and refined on Microsoft Azure, among the world's biggest public clouds. This dramatically improves the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to run your vital workloads, design an efficient network topology for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive upgrade plan, educate your IT management and technical support staff, and provide as-needed consulting and debugging support to ensure that your Hyper-V 2016 solution gives you the highest possible business value.
SQL Server 2008 delivers indispensable, familiar tools to computer experts as well as to network users, reducing the complexity of creating, deploying, managing, and using company data and database programs in environments ranging from handheld devices to corporate information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for an IT consulting firm with real-world expertise and broad knowledge in designing and building data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Microsoft Windows Active Directory requires significant practical experience to configure optimally across an enterprise. Progent’s Microsoft Premier consultants are experienced in designing, deploying, and troubleshooting complex Microsoft Enterprise Active Directory installations. Progent’s fields of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up residual legacy version configuration objects in production AD systems, and repair of unsuccessful installations of AD and Active Directory-integrated applications.
Progent can provide affordable remote consulting to help you to plan, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you through occasional technical bottlenecks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, secure and efficient network infrastructure that aligns with your mode of computing. Progent can also provide online or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative environment that maximizes the business value of your IT system.
Progent offers fast remote support from Cisco CCIE networking experts. Progent's CCIE experts can link to your environment using advanced remote support utilities to deliver fast and economical troubleshooting and remediation of urgent network issues.
Progent's ProSight family of managed services are geared to offer businesses who maintain minimal internal network support teams with affordable help from world-class management platforms and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include fixed network maintenance costs, automation of routine administrative tasks, continual absorption of new technology, graceful migration from legacy systems to up-to-date solutions, close fit between information technology with business goals, guidance from veteran network consultants, and freeing up management to focus on business rather than fast-evolving network technology.
Progent can assist you to utilize Cisco's networking technology to create a solid basis for your local, private cloud, or hybrid data center and streamline operations in vital areas such as resource consolidation, security and compliance, manageability, reliability, and disaster recovery.
Progent's certified Windows 2000 Server consultants offer computer support and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, optimization, and troubleshooting offerings include network design, installation, documentation, local and off-site technical support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, optimizing and troubleshooting SCOM environments and can provide organizations of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to fix critical issues detected by Microsoft SCOM 2012.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of the time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you’re planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it.
Online Troubleshooting Work from Home Cloud Integration
Progent's Microsoft-certified consultants can provide online or onsite support to assist organizations of any size to design, deploy, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older versions of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers as-needed help for resolving particularly challenging issues, or full project management services. Progent can also help you to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent provides nationwide urgent phone support and troubleshooting services for companies who run Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft Windows products. Remote IT help offers optimum return for your IT dollar by preserving user productivity and limiting the time charged for network repair services. Sophisticated online access technology and skilled service specialists and engineers combine to enable Progent to solve most IT problems without wasting time and expense by going to your location. In the vast majority of cases your IT issues can be remediated over the phone or through a combination of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM premier security specialists to assist you with the most challenging network problems.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide centralized management and comprehensive security for your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows organizations to gain all the benefits of adding intelligence to their networks. Cisco's switching product line allows you to deploy capabilities to make your IT network highly available to accommodate real-time requirements, expandable to facilitate growth, safe enough to guard restricted data, and capable of prioritizing and managing all traffic to streamline system performance. Progent's Cisco certified consultants can show you how to pick out and integrate Cisco switches that make sense for your company. Also, Progent's CISSP certified security consultants can help you create a comprehensive security policy and set up Cisco switches so they help enforce your security policies. Catalyst switches that Progent supports include Cisco's Catalyst 2940 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Progent’s Co-managed Help Desk service allows your business to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution built around the leading shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery plan to prepare for an IT system catastrophe. Progent can show you how to create a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, high-availability system architecture that takes into account reliability issues involving a broad range of infrastructure technologies and procedures.
Progent is seeking to find full-time, results-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco certified network engineers who have Cisco CCNP or CCIE certification; security professionals who have CISSP or CISA or equivalent security certification; and high-end system design consultants with a background in mobile solutions, wireless connectivity, high uptime, disaster recovery, information protection, and virtual servers. Progent also is looking for employees who can work on Progent's team of help desk support specialists and remote troubleshooting experts. Also, We are looking for talented managers able to perform effectively in Progent's fast-paced, virtual office culture.
Remote Troubleshooting At Home Employees Cloud Integration