Additional Topics of Interest

Consult OS X Technical Support
Engineers OS X Remote

Progent provides national remote technical support and consulting services for companies who operate macOS and OS X networks or whose information systems include a combination of Mac and Microsoft Windows technology. Progent's consultants can provide macOS and OS X users a range of services such as desktop support, migration to the current version of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent can also assist your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online network consulting offers optimum leverage for your information technology budget by preserving user productivity and shortening the hours charged for computer repair services. Sophisticated remote access utilities and skilled service specialists and consultants combine to enable Progent to solve most IT problems without squandering time and expense by going to your location. In most of situations your network issues can be dealt with over the phone or via a combination of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA premier security professionals to assist you with the toughest network issues.

Retail Management System Technology Consulting
ERP Development Companies

Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to suit your specific company needs. Progent's Microsoft-certified support experts provide experience in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers custom e-Commerce consulting services for safe, company-wide resource sharing plus interfacing with CRM products.

CISSP Certified Security Virtual Helpdesk Economics Onsite Technical Support
Supplemental Call Center Cost Savings Technical Consultant

Progent's Helpdesk outsourcing and co-sourcing service programs enable organizations to cut costs, enhance productivity, and respond immediately to fast-changing economic conditions.

ProSight Reporting Remote Infrastructure Monitoring Computer Engineer
Urgent ProSight Reporting Remote Infrastructure Monitoring Computer Engineer

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Remote Support Services Zero Downtime Network
Fault Tolerant Network Support Services

Progent's high availability system consultants offer non-stop computing consulting, disaster recovery planning, system load balancing, high-availability interoffice access, fault-tolerant Internet interface design, 24x7 data center services, and other fault-tolerant networking consulting to show your small business design a non-stop network for mission-critical applications. Progent possesses the experience to design economical, non-stop systems by utilizing the evolving suite of Windows Cluster servers including Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can show you how to you design a fault tolerant mutli-location network with a fully mirrored Internet connection and efficient system load balancing.

Professional Service Desk Support
Desktop Help Desk Services IT Consulting

Progent's Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's roster of certified desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.

Solaris Network Consulting
Information Technology Consulting Sun Solaris

If your business runs a Solaris environment or a multi-OS network, Progent's CISM and CISSP-premier consultants can assist your entire enterprise in a wide range of security areas such as security management practices, security architecture and strategies, access control products and methodology, applications development security, operations security, hardware security, communications, infrastructure and Internet security, and business continuity preparedness. CISM and CISSP define the core competencies and international standards of knowledge that information security managers are required to possess. These accreditations give executive management the assurance that consultants who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the background and knowledge to offer effective security management and consulting help.

Microsoft Expert System Center 2012 Configuration Manager Online Support
SCCM 2012 Site Hierarchy Design On-site Support

Progent's Microsoft-certified consultants can assist your business to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy change management solution or assist you to modify your existing SCCM 2012 environment to support your changing IT needs. In addition, Progent can help you to create a software foundation that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft platforms such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and IIS.

Microsoft Mac and Linux Desktop Network Assessments
Desktop Technology Technical Services

Progent can deliver a wide array of low-cost online and onsite consulting services to help you to deploy, manage, and troubleshoot workstations and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.

Consultants MetroCluster Management
MetroCluster Management Consultancy

NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with continual replication to deliver rapid, zero RPO disaster recovery between sites located as far as 185 miles apart. Progent's team of seasoned IT consultants can help your business to plan, configure, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by providing help with tasks such as assigning shelf IDs, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your DR solution to show adherence with industry standards and government mandates.

Contractor Cloud Network Infrastructure Management
Cisco Meraki Dashboard Cloud Management Remote Troubleshooting

Progent's Cisco-Certified network engineers can show you how to run Cisco's management tools alongside a variety of powerful third-party products to build a complete network management solution in order to keep your network operating smoothly, fully utilize limited resources, guard your data, revive rapidly from device breakdown or deliberate assaults, and allow you to add or repurpose network resources intelligently and affordably as your business grows.