Additional Topics of Interest

Co-managed Support Desk Online Technical Support
Top Rated Extended Call Desk Online Consulting

Progent's Computer Call Center Outsourcing Services for desktop technical support are designed especially for small businesses who require immediate availability of a Help Desk Call Center with expert phone support and effective escalation options but who must operate within a limited IT budget. Important features of Progent's Help Desk Outsourcing Services are Helpdesk Support, Secure Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Helpdesk Software Selection and Deployment.

Juniper Junos CLI Computer Security
Protecting Juniper Junos CLI

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Microsoft Experts Skype for Business Mobility Services Consultant
Microsoft Skype for Business Specialists

Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can extend the capability of Exchange, SharePoint and Office or cloud-based Microsoft 365 and simplify management via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite support to assist you to manage and troubleshoot your current Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.

SQL Server 2014 Disaster Recovery Online Help
SQL Server 2014 and Hyper-V Onsite Technical Support

Microsoft SQL Server 2014 includes major improvements in key areas such as performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates transparently across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite consulting services including planning, deployment, administration, remediation, and application development services to help businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.

Application Developer Firms
Custom eCommerce Programmer

For custom program development, Progent can provide software design consultants to write business applications in areas such as eCommerce, web site design, Microsoft Business Solutions products including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to build company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide expertise in a wide array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

Windows Server 2008 Hyper-VI Consulting Services
Windows Server 2008 R2 Specialist

Windows Server 2008 R2 offers high levels of performance, protection, fault tolerance, expandability, and versatility that accelerate output of local, branch office, and mobile workers. Progent's network experts can provide cost-effective online engineering, troubleshooting, and education services to assist you to plan, implement, and manage Windows Server 2008 R2 to add significant strategic value to your information system.

CISM Security Management Specialists
Specialists CISM Certified Cybersecurity Management

Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the core competencies and worldwide standards of skill that information security managers are required to master. It provides business management the confidence that those who have qualified for their CISM certification have the experience and knowledge to deliver efficient security management and consulting services.

Windows Server 2022 Hyper-V Online Support Services
24-Hour Support Outsourcing Windows Server 2022 and SCOM

Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to design and implement an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that integrates cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.

Remote Meraki Wireless Access Point Remote Consulting
Meraki MR72 Access Point Information Technology Consulting

Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco devices for centralized management.

Microsoft SQL Server 2012 Technology Consulting
Urgent PowerPivot for Excel IT Consultants

Progent offers the expertise of Microsoft-certified consultants and seasoned software programmers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and data security consultants to help your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy database platforms, and define a cost-effective and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.

Catalyst 8200 Integration
Integrated Services Routers Support Outsourcing

Cisco has developed a full product line of routers that includes routers designed to provide the security, bandwidth, and reliability demanded by customers ranging from branch offices to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and network availability. Progent can show you how to choose and integrate Cisco routers to establish a solid foundation for your network and to make it economical to grow as you support new users, start new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, such as the Cisco 800 series of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Routers.