At Home Workforce IT Support Consulting
Collaboration Integration for Your Telecommuters
Expanding your at-home or hybrid workforce can have a major impact on IT network infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background assisting small and medium-size organizations to plan, deploy, optimize, administer, and troubleshoot networks that incorporate a remote workforce. Progent can help your company to determine the right technologies and adhere to best practices in building and maintaining a secure virtualized ecosystem that promotes teamwork and gives maximum value.
Progent can provide online IT services that range from as-needed support for guiding you through occasional IT bottlenecks to full project management for implementing strategic initiatives.
Microsoft Collaboration Platforms
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help remote and hybrid workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams Microsoft Teams works on top of Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration and communication. Designed as a replacement for Skype for Business Online, Microsoft Teams can support chat, audio/video meetings with screen sharing, calling, cloud voicemail, group email, plus file and app sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly branded Azure Active Directory) for delivering its full feature set. For information about Progent's support services for Microsoft Teams, visit configuration and development consulting for Microsoft Teams and Teams Premium.
SharePoint uses web sites to enable collaboration and information delivery by providing policy-driven access to content, workflow, and tools for searching through company-wide business data. SharePoint allows you to create secure web portals that allow remote and hybrid workers to view and update consolidated business intelligence via Wikis, Blogs, social sites, and Web Parts. For information about Progent's SharePoint support services, visit SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home and hybrid workers. To find out about Progent's Exchange consulting services, visit integration expertise for Exchange Server.
OneDrive is Microsoft's collaborative cloud storage service, similar to GoogleDrive. At-home users can save files to OneDrive, and colleagues anywhere can access them securely via a browser. Included with Office 365, OneDrive enables home workers to co-author Office documents. Edits made offline are automatically uploaded when you reconnect to the Internet. To find out about Progent's support services for OneDrive, see Microsoft OneDrive integration consulting.
Contact Progent for Remote Workforce Expertise
To find out more about how Progent can help you create an at-home or hybrid workforce solution, phone
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Top iPhone remote access Online Support Services
iPhone and SharePoint integration Technical Support
Progent can provide cost-effective online assistance to assist you to plan, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you get past occasional technical bottlenecks or major engagements to help you finish large-scale initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you build or maintain a highly available, secure and efficient network infrastructure that aligns with your computing model. Progent can also provide online or onsite training to help manage and use your iOS devices in a secure, team-oriented environment that maximizes the strategic value of your information system.
Windows Server Hyper-V 2016 Hybrid Cloud Help and Support
Hyper-V 2016 Linux Configuration
Hyper-V 2016 utilizes key technologies initially designed for and refined on Azure, one of the world's largest public clouds. This dramatically improves the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing security, uptime, scale, manageability, dependability and disaster recovery. Progent's Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your organization, set up pilot systems to confirm the ability of Hyper-V 2016 to support your vital applications, plan an efficient network topology for a cloud-based or hybrid deployment, create and execute a non-disruptive migration strategy, educate your IT administration and support personnel, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment delivers the highest possible business benefit.
Co-managed Call Center Technical Support Services
Extended Call Center Support and Integration
Progent's Co-managed Call Center service makes it possible for your business to split the load for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared PSA platform for handling service requests, ticketing, responsibility, progress tracking, and metrics.
Technology Professional NetApp MetroCluster Troubleshooting
NetApp SnapMirror Specialist
Progent offers enterprise customers the services of a NetApp-certified consultant for online or on-premises expertise for NetApp's complete family of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to help you to take care of problems with NetApp SAN deployments efficiently based on best practices.
Online Microsoft 365 Excel Training Management
Online Windows Desktop Training Computer Network Support Company
Progent's webinar training classes provide small companies the affordability, simplicity, and flexibility of virtual learning and the effective training methods of seasoned instructors who utilize the latest technology to reproduce live, interactive classes. Progent can provide webinar training for key desktop software including components of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Outlook: Microsoft Dynamics business accounting and management reporting software including MS Dynamics GP; plus other leading desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Consulting Services Catalyst 6800 Switch
Catalyst Switch IOS Integration Services
Progent's Cisco-certified CCIE networking consultants can help your business to configure, manage, upgrade, optimize and debug Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and move smoothly from outdated switches to modern models.
SharePoint Excel Services Computer Consulting
SharePoint Server 2010 Remote Troubleshooting
Progent's Microsoft-certified consultants offer cost-effective online technical support and development services to assist your business to plan, deploy, administer, and troubleshoot Microsoft SharePoint 2010 installations that can include web sites that can function as portals, extranets, document and media management tools, blogs, data marts, business analytics, enterprise-wide search, workflows, and other utilities to support and enhance collaboration. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's popular desktop applications including Office Excel, Word, PowerPoint, and Project. Progent can help you to upgrade from previous versions of SharePoint or move a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.
Computer Support Firms Solaris Online
Top Sun Solaris Remote Consultants
Progent offers national online help and troubleshooting services for businesses who operate Sun Solaris environments or whose IT systems feature a mix of Solaris and Microsoft products. Remote IT help offers optimum return for your information technology budget by protecting user efficiency and limiting the time billed for computer repair services. Sophisticated online access utilities and skilled technicians and consultants combine to enable Progent to solve most IT issues without wasting time and money by traveling to your location. In the vast majority of cases your network problems can be dealt with over the phone or via a combination of phone support and online connectivity. Progent can make available Cisco CCIE network engineers and CISM premier security professionals to help you with the toughest system issues.
ProSight Reporting Auvik Network Managemrnt Computer Consulting
Remote Consulting ProSight Reporting ConnectWise Manage Ticketing
ProSight Reporting is an expanding line of real-time reporting plug-ins created to integrate with the industry's leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
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