Home-based Workforce Computer Support Consulting
Collaboration Setup Help for Your Telecommuters
Additional Topics of Interest
Top Consultant Services VMware vCloud Director vCD
VMware vRealize Orchestrator vRO Consulting
VMware's NSX network virtualization platform enables you to create entire networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high level of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and fixes and can generate reports to confirm complete service restoration, validate Service Level Agreements and prove compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the complete logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist you to plan, deploy, test and manage a disaster recovery system powered by VMware SRM and VMware NSX.
Cisco ASA firewall VPN Consulting Services
Cisco ASA and VMware Specialists
Progent’s Cisco-Premier technology experts provide experienced PIX Firewall consulting services encompassing design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from small, easy-to-install desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, performance and reliability for information networks of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management tools. Progent’s network consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Exchange 2019 Server Engineer
Top Quality Exchange 2019 MCDB Cache Computer Consultant
Progent can assist your organization in any phase of your upgrade to Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Hyper-V; configuring hardware load balancing; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook clients.
Work at Home Security Network Consultants
Remote Technical Support At Home Employees Endpoint Security
Progent can assist small and mid-size businesses to implement network security protection systems and provide cleanup services required for a remote workforce.
Urgent Server Consolidation Specialists
Mission Critical IT Applications Online Support
Server proliferation puts pressure on IT budgets and administrative resources. Server consolidation through a virtual architecture promises lower total cost of ownership of servers and faster return on investment, more leveraged utilization of physical computers, simplified operations, enhanced network availability, and easier management. Common usage scenarios for virtual servers are resource consolidation, low-cost hosts for line-of-business legacy applications based on obsolete operating systems, and inexpensive quarantine of program development or pilot testing systems from on-line systems.
Top Photoshop CS5 Class
Learn Photoshop
Progent's Mac consultants can support the creative aspect of Macintosh computing by offering consulting services and education in imaging, audio, and video. Progent's consultants can provide expertise in a range of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post production facility.
Work at Home Infrastructure Remote Support
Immediate Telecommuter Infrastructure Integration Services
Progent can assist small and medium-size businesses to design, implement and troubleshoot the infrastructure for telecommuters.
Remote Office On-site Support
Cisco Certified Experts Remote Office Support Outsourcing
Years of experience providing Microsoft support and Cisco technology consulting has enabled Progent to develop an unmatched capability for serving branch offices that require network service with the responsiveness associated with with small companies but which includes professional communications, complete documentation, and adherence to corporate IT protocols. If your enterprise has a sales office situated anywhere in or any area served by Progent's consultants, Progent can offer a wide range of on-premises and remote network consulting services and system design assistance.
24-Hour SCOM 2012 Fabric Monitoring Network Consultants
SCOM 2012 Migration Online Technical Support
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide companies of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also help you to install and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to fix critical problems uncovered by System Center 2012 Operations Manager.
Service Reporting Troubleshooting
Service Reports Support and Integration
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed services. Unlike many independent consultants or small support firms who offer minimal documentation or specifics of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service reports sent by each staff member to each customer. The discipline of documenting and organizing support records results in more effective service and eliminates a slew of common problems such as when a support client is effectively held captive to a consultant who refuses to release the keys to the kingdom.
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iPhone and Lync integration Online Consulting
iPhone and Office integration Support Outsourcing
Progent can provide cost-effective online assistance to assist your business to design, configure, and fix any aspect of your iOS and Windows integration solution and is available for quick jobs to help you through occasional technical roadblocks or major engagements to help you complete business-critical projects on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you build or support a highly available, protected and efficient network infrastructure that is best suited to your computing model. Progent also offers remote and on-premises training to help manage and use your iOS devices in a safe, collaborative environment that optimizes the business value of your information network.
Cisco VoIP phones Consultant Services
IP phones Online Help
Progent's Cisco certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Windows and macOS Online Technical Support
Network Consultant Windows and macOS coexistence
Progent's support experts in Mac and Windows technology can help you combine Mac and Windows computers into seamless networks with resource sharing and workgroup support. Enabling efficient cooperation among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Windows technology. Progent's experience in Windows and Macintosh service makes it possible to offer expert support to companies that rely on these technologies to maintain their strategic advantage. Progent can also help your business to integrate Apple's iPhones and iPads with your Windows network.
Windows PC Simulation on Apple macOS Integration
Remote Desktop Connection Client for Mac Online Consulting
For companies with a combination of Apple Mac and Microsoft Windows desktops, there exist two popular alternatives for using Microsoft Windows-only applications on macOS or OS X: an external connection to an actual Windows PC or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect a Mac to a networked Windows-powered computer to run Windows software and access system resources. Virtual PC for Mac emulates Windows on a Mac computer so that you can run Microsoft Windows applications directly. Progent's macOS and Mac OS X technology consultants can help your company to manage these products for running Microsoft Windows applications on your Apple Macs and can also help your organization to assess and configure third-party products for Microsoft Windows platform simulation.
Amazon Marketplace Web Service Programming
Amazon MWS programming Programmer
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their reach, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.
Microsoft Exchange Server 2016 Migration Planning Consultants
Exchange 2016 Upgrade Planning Specialists
Progent can help you in all facets of your upgrade to Exchange Server 2016 including planning HA architecture for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Meraki 802.11ac Access Point Support and Setup
Meraki 802.11ac Access Point Upgrade Integration
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco devices for centralized management.
Troubleshooting 24x7 Network
Microsoft System Center Operations Manager On-site Technical Support
Remote continuous monitoring, automated alarms, and actionable analytical reporting are crucial to preserving the health of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of any size can get a level of network stability that was once limited to enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions available as low-cost service packages designed to help you to identify and resolve a most IT network issues before they can hurt your business.
Mid-sized Business Small Business IT Outsourcing Company
24x7x365 Small Medium Business Technology Support
Progent provides network support for mid-size companies who have 100 to 250 system users. The mid-size company or office has traditionally been an overlooked part of the market for IT support services. The cost structures and service access models of major third-party service organizations make them excessively costly for the ordinary mid-size business or small medium business (SMB), which usually relies on a modest information technology budget with which to support an IT network whose advanced technology and sophistication are often similar to the information systems of far larger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network infrastructure and 24x7 network monitoring, significantly lowers the network maintenance expenses of an SMB while offering the small organization with enterprise-level service from certified, world-class experts knowledgeable in a broad array of small business network solutions. If your mid-sized organization or small business is searching for levels of IT support appropriate for a mid-size office without paying big-company costs, call Progent.
Top Setup and Support Service Reporting
24x7 Service Reports Consultants
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all billed services. Unlike many freelance consultants or local support organizations who provide scant documentation or details of services performed, every service provided by Progent is tracked by full documentation. Each Progent consultant has access to the service reports transmitted by each consultant to each customer. The practice of detailing and archiving service records results in more effective support and avoids a variety of common misfortunes such as when a support client is virtually held hostage to a consultant who refuses to release vital service information.
Exchange 2019 Compliance Online Troubleshooting
Exchange 2019 Cloud Voicemail Engineer
Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning high availability system topology for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook clients.
Dynamics GP Software Computer Consultant
Dynamics GP/Great Plains Online Technical Support
Progent can show you how to prepare and execute a smooth migration to Microsoft Dynamics GP so that you retain your information, improve your protection, modernize your analytics, take full advantage of Microsoft Office support, and reduce business disruption by designing and following a smart migration strategy. Progent can also help train new Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports help, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create custom business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.
Windows 7 Training Computer Consulting
Emergency Windows 7 Consulting
Progent's certified consultants can assist you to pilot
Deploying Phase: Implementation Security Consultant
Developing Phase: Pilots Designer
In conducting IT tasks for corporate customers, Progent follows a structured methodology based on defined milestones in order to achieve financial, timing and technical goals while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and expert implementation. All facets are documented to provide a comprehensive description of technical services performed and to help in ongoing system maintenance.
Development Firm Google Cloud hybrid integration
Amazon AWS hybrid cloud solutions Professionals
Progent can provide advanced online consulting services to help businesses connect their networks with popular public clouds including Azure and Amazon AWS. Progent can help you to design and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-only solutions or in hybrid network models that combine local resources as well as public cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a variety of cloud integration support services that include Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background delivering advanced consulting support online, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
24/7/365 Check Point 15000 Firewalls Security Certification
24/7 Check Point 900 Firewalls Network Consultant
Progent's Check Point firewall experts can show you how to design, deploy, and manage firewall environments that rely on Check Point Software Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent can also assist you maintain legacy Check Point firewall models or migrate efficiently to Check Point's next-generation security gateways.
Microsoft Skype for Business 2015 On-site Technical Support
Skype for Business Front End Server Engineer
Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint and Office desktop or Office 365 and simplify administration through integration with Active Directory. Lync 2010 can also cut expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite support to assist you to maintain and repair your existing Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.
Skype for Business Mirrored Back End Servers Consulting Services
After Hours Skype for Business Front End Pool Consultant
Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and public switched telephone network telephony. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and streamlines administration through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating VoIP equipment and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support services to assist your company to manage and repair your current Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.
Microsoft Expert Windows, Linux, UNIX, Solaris Network Consultants
Largest Windows and Linux Integration
If your office network combines Linux platforms with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive network that permits all your operating systems to coexist for simple management, seamless dataflow, high reliability, superior performance, and tight security. Progent's Linux and Windows integration assistance offerings feature IT infrastructure integration and service, consulting for Windows services for UNIX, remote network monitoring and management, remote technical help and troubleshooting, in-person technical support, and Contact Center services.
Remote Consulting MOM 2007
Expert Microsoft Certified MOM 2007 Network Consultant
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, optimizing and fixing System Center Operations Manager solutions and can provide organizations of any size expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on leading practices for tracking network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to help you to fix serious problems uncovered by System Center 2012 Operations Manager.
Best Computer Consulting Microsoft ISA 2004 Server
ISA 2004 Enterprise Edition Server Technical Consultant
Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing Microsoft-based security solutions for information systems with many sites, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business design and deploy an installation of Microsoft ISA Server 2004 that supports your IT protection needs without restricting your productivity.
ISSAP Certified Firewall Configuration
Cybersecurity Architecture Professional
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of rigorous testing and extensive experience with network security design. ISSAP consultants have in-depth knowledge of access management systems and methodologies, telecommunications and network protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security experts can help your business with all phases of secure network architecture.
Fortinet 500 Series Firewalls Integration
Fortinet 200 Series Firewalls Specialist
Fortinet next-generation firewalls are industry leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can help you to configure your Fortinet firewalls to safeguard all your IT resources at the enterprise perimeter, within the data center, at branches, and at the cloud edge.
SCCM Computer Outsourcing Consultants
Security Consulting Company Desktop Update Automation
Progent's Microsoft-certified engineers can help your company to automate desktop update and patch deployment by delivering support for management solutions that include System Center Configuration Manager 2007, SMS 2003, and WSUS.
24-Hour ISA Server Technology Professional
Consultant Services ISA 2004
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to plan, deploy, and support a configuration of Forefront Threat Management Server or ISA Server 2006 on your information system that provides the firewall protection, speed and ease-of-use that your business needs.
Data Protection Manager 2016 Cloud Backup Technical Consultant
Consultant Data Protection Manager 2016 and Exchange
Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and simplified restore functions for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive backup for critical workloads like Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs hosted by Windows Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, implement, administer, and troubleshoot an enterprise-wide backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from an older release of Data Protection Manager or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent offers online or onsite support and can provide as-needed expertise to resolve technical bottlenecks or provide end-to-end project management services to make sure you complete your SCDPM 2016 initiative on schedule and within your budget.
ProSight Behavior-based Virus Detection Technology Professional
Setup and Support ProSight Endpoint Protection Services
ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based machine learning technology to guard endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to manage the entire malware attack lifecycle including protection, identification, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats.
24 Hour Fortinet 100 Series Firewalls Professionals
Consulting Fortinet 100 Series Firewalls
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering top performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help you to deploy your Fortinet security appliances to safeguard your digital resources at the network perimeter, within the data center core, at branch locations, and at the cloud edge.
ProSight Private Cloud Hosting Services Consult
ProSight Hosting for Virtual Servers Technology Professional
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size organization's servers in an environment that gives the maximum degree of dependability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management options are built on proven virtualization architectures that allow small businesses with multi- platform environments to save dramatically on the expense of capital investments, infrastructure support, and network administration while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
Emergency Microsoft Expert SQL Server 2014 AlwaysOn Online Support Services
Microsoft SQL Server 2014 and Windows Server 2012 R2 On-site Support
SQL Server 2014 incorporates significant improvements in critical areas including performance, availability, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services that include system design, deployment, management, troubleshooting, and application development expertise to enable businesses of any size to achieve maximum business value from their SQL Server 2014 investment.
Citrix XenDesktop VDI Technical Consultant
XenDesktop Computer Engineer
Citrix offers a comprehensive family of products that provide advanced manageability, scalability, and performance for virtualizing servers and for centralized distribution of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the business benefits of Citrix technology and show you how to plan, test, implement, optimize, and support Citrix virtualization platforms.
Exchange Online and on-premises Exchange Onsite Technical Support
Office 365 and on-premises Exchange Professional
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 Exchange Online and local Exchange systems. This permits you to have some Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on schedule and on budget.
SCDPM 2012 and Exchange DAGs Technical Consultant
SCDPM 2012 and Windows Server 2012 Consultant
Progent's Microsoft-certified consultants offer remote or onsite support to help businesses of all sizes to design, implement, administer, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from older versions of SCDPM or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent offers as-needed support for resolving particularly challenging issues, or comprehensive project management support. Progent's consultants can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
ransomware recovery Specialists
ransomware vulnerability assessment Engineers
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone interview with a Progent information assurance consultant. The interview is intended to help assess your company's ability either to block ransomware or recover rapidly after a ransomware attack. Progent will consult with you directly to collect information concerning your existing AV defense and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient security and backup/recovery environment that minimizes your vulnerability to a ransomware attack and meets your business requirements.
System Center 2016 and Skype for Business Integration Outsourcing
System Center 2016 Endpoint Protection Integration Support
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and can provide organizations of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Virtual Server 2005 Consultancy
Emergency Microsoft Virtual Server 2005 Services
Microsoft Virtual Server, run on the Microsoft Windows Server platform and based on technology first developed by Connectix, delivers the performance needed to accomplish server consolidation, software migration, and server quarantine tasks through virtualization technology in an enterprise-class IT environment with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at companies who want to enhance ROI in software programming and piloting, upgrading from outdated line-of-business software, and hardware consolidation. Progent's professional Virtual Server experts can assist your business to assess and integrate Microsoft Virtual Server.
Windows 2016 Disaster Recovery Professionals
Windows Server 2016 VM Load Balancing Consulting Services
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to help businesses of any size to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.
Wireless Security Inventory Services
Security Vulnerability Assessment Specialists
Progent has created special network security service bundles intended to provide larger corporations an objective and comprehensive security audit from a team of premier security consultants. All Progent's network security assessment packages incorporate a collection of procedures like automated scans from inside and from beyond the company security perimeter, expert analysis of captured data by accredited security engineers, production of a report documenting the results, plus an interactive high-level executive outbrief and an extensive live review for internal IT engineers.
Cisco SIP Integration Remote Support
Largest Network Engineer IP PBX
Progent's Cisco-certified SIP integration experts can help you to design, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-based SIP trunks and offer cost-effective online or onsite support to assist companies to move smoothly to a productive communications network that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.
Consulting Email Black Lists
Specialists ProSight Email Security Gateway
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized management and world-class protection for all your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.
Urgent System Center 2016 Azure Integration Remote Support Services
System Center 2016 Service Manager Remote Troubleshooting
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also help you to import and customize SCOM 2012 management packs based on best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate serious issues detected by Microsoft SCOM 2012.
Online Support Microsoft Windows Server 2012 R2
Microsoft Expert Windows Server 2012R2 Data Deduplication On-site Support
Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout plans, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management staff, create an enterprise-wide security plan, automate IT management, assist with creating applications, and generate and test a DR/BC plan.
Cybersecurity Firms Juniper Junos BGT
Juniper Junos Management Evaluation
Progent's Juniper-certified network engineer can assist your company to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and migrate smoothly from discontinued equipment to the latest releases. Progent's Junos OS engineers can offer expertise with Juniper's premier network operating system to help your business to streamline the management and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations maintain environments that incorporate a combination of Juniper's OS platforms.
Microsoft SQL Professional
MS SQL Server Design Firms
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast creation of cutting-edge enterprise-class applications that can provide your business a critical competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in designing, deploying and administering Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.
Windows 10 Cortana Remote Technical Support
Remote Support Services Windows 10 OneDrive
Progent's Windows consultants can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 available from Progent's consultants include ROI analysis, project coordination, compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter access, security and compliance, streamlined deployment and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support personnel and users, and post-migration Call Center support services.
System Center Operations Manager Consultant Services
Microsoft Operations Manager Outsourcing
Medium-size companies can enjoy all the advantages of System Center Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Premier Certified IT consulting experts. With Progent's affordably priced IT service packages, medium-size businesses can select a basic co-sourcing service program built around System Center Operations Manager with server monitoring, proactive alerts, comprehensive system analysis, Help Desk support, and remote troubleshooting. For businesses with mission-critical applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer medium-size business networks world-class availability, protection and productivity.
Help and Support SQL Server Analysis Services
SQL Server 2014 In-memory ColumnStore Technical Support
SQL Server 2014 incorporates major enhancements in critical areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises services including system design, configuration, management, remediation, and application development expertise to enable organizations of any size to realize maximum business value from their SQL Server 2014 investment.
Microsoft Expert Exchange 2016 Mailbox migration Engineer
Exchange 2016 Migration Support and Help
Progent can assist your business in any and all facets of your migration to Exchange Server 2016 including designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Email Anti-fraud Intelligence Consulting
After Hours ProSight Email Content Filtering Consultant Services
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide centralized control and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.
Dynamics GP Great Plains Accounting Consulting
Great Plains Consulting Services
important features of Dynamics GP/Great Plains software include a modular design that allows you to buy only the components you need, a standards-based foundation based on Microsoft technologies to secure your investment and offer a tightly integrated environment, enhanced reporting capabilities that permit you to monitor all operations, income and expenses and sales patterns, compatibility with Microsoft Office to speed access to corporate data, the ability to integrate information from almost any database or workstation software into Microsoft Dynamics GP, and an open architecture that makes it possible to develop custom applications. Progent can show you how to configure and maintain a reliable, protected server and communications network to support Dynamics GP, and can offer experienced GP/Great Plains consultants to help you turn the powerful features of Microsoft Dynamics GP business accounting software into a productive business solution.
SonicWall Firewall Consultant
SonicWall NSA 9650 Firewall Network Consultant
Progent's certified SonicWall firewall experts can show you how to configure, manage, and update SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end security solution and build protection into your business processes.
Service Database Network Consulting
Tracking Service Costs Network Consultant
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed services. Unlike some independent consultants or small support organizations who provide minimal documentation or specifics of services performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation sent by every staff member to each client. The practice of detailing and organizing support records allows more efficient support and avoids a slew of typical problems such as when a support client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Top Rated Co-managed Heldesk Support and Help
Extended Call Center Online Technical Support
Progent’s Shared Help Desk service makes it possible for your business to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution built around the leading shared professional services automation (PSA) tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics.
Support Outsourcing Shared Helpdesk
Shared Call Center Consulting
Progent’s Shared Call Center service allows your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's roster of certified technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading shared professional services automation platform for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Les Kent has a 35-year history of successful technology integration, business management, marketing, and operations. He has demonstrated a knack for creating elegant information technology solutions during his time as as a system designer, software developer, project manager, deployment expert, and problem solver for small companies, new ventures, and global corporations.
CCNP Certified Server Consulting NetBSD
Linux Consultants
Progent's UNIX family consulting services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient one-stop source to show you how to build and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
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