VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and verify a consistent workflow for recovering applications and services rapidly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, updates and fixes and can produce audit reports to verify complete service recovery, validate SLAs and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist your organization to design, configure, test and administer a DR system powered by VMware Site Recovery Manager.
Cisco's Catalyst family of wireless controllers simplify the administration of wireless networks by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi performance by limiting the effect of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening security by identifying cyber threats and filtering network traffic according to user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and debug your current Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern wireless controller technology.
Progent offers fast remote support from Cisco-certified CCIE networking consultants. Progent's CCIE experts can link to your network via advanced remote support utilities to deliver fast and economical analysis and remediation of critical network issues.
ProSight Reporting is a growing line of in-depth reporting plug-ins designed to integrate with the industry's top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's private cloud hosting service enables small and midsize organizations to run key applications like SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restoration. Smaller organizations can use Progent's private cloud hosting service to eliminate major capital costs for the acquisition, maintenance, and management of computer hardware and data center facilities while benefiting the highest levels of network reliability and physical security.
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, optimize your network for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT management staff, develop a corporate-wide security plan, automate IT administration, help with application development, and generate and test a disaster recovery/business continuity plan.
Progent's Cisco-certified CCIE networking consultants can help organization to set up, manage, update, optimize and debug Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and move efficiently from legacy switches to current models.
Progent's Microsoft-authorized experts can show you how to evaluate the business justification for implementing Microsoft SharePoint Server 2007, consult with you on the appropriate edition of Microsoft SharePoint for your circumstances, provide setup and integration expertise, assist you to set up MS SQL Server as a supporting database manager, optimize your network integrity, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint 2007, develop a company-wide security plan that incorporates portal solutions, and provide maintenance and Help Desk services.
Progent's wireless site survey and predictive modeling assist you to design, deploy and troubleshoot a Wi-Fi LAN adapted to your facilities, offering your business a WLAN that has the reception, performance, capacity, Quality of Service, security, and hand-off capability your business requires. Wireless site survey services from Progent include remote predictive modeling for planning a wireless LAN and on-premises survey services for validating, optimizing, and debugging an operational wireless LAN.
Dynamics GP software offers analysis and reporting capabilities that allow you to track all business processes, sales and spending, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can enable you to create reports that allow you to understand your business more thoroughly, turning raw data into useful management information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to deliver specialized business application development and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains.
Progent can help you to design and implement an efficient transition from a UNIX-based IT system to a network powered by Microsoft Windows and suited for running Microsoft's familiar office productivity suites, business applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can help you guard your information and minimize productivity discontinuity by developing an effective transition plan that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows migration support services available from Progent include evaluation of existing environment, transition strategy and testing, MS Exchange migration support, data and application porting, and processor and storage transition and economization.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that includes AI software and advanced services to deliver comprehensive endpoint detection and response.
Progent's team of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on professional experience, at the front lines of network support, performing a wide range of IT tasks for a large mix of customers. Every Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its consulting staff. This ensures that you get not only world-class IT capability, but also a consultant with field-tested approaches for using technical knowledge to fix actual IT problems quickly.
Progent can provide the part-time services of a seasoned CIO to provide a broad perspective to help your company pick and maintain network solutions to match your current situation and that can serve as a firm basis for your growth. Progent's part-time or temporary CIO services offer economic leverage to companies trying to optimize the impact of their network expenditures but who are unable or unwilling to add another high-level position to their full-time staff. Because Progent is vendor-neutral, with a sizable team of consultants certified to maintain all leading operating systems and connectivity technologies plus a wide selection and business software, Progent is in an ideal situation to offer unbiased recommendations along with expert technical support for developing IT systems that match the special needs of your organization.
If your office computer system mixes Linux-based products technology with MS Windows, Progent can assist you to incorporate your servers into a cohesive network that permits all your operating systems to coexist for simple management, transparent dataflow, high reliability, superior performance, and strong security. Progent's UNIX/Linux and Windows integration assistance services feature network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online network help and troubleshooting, in-person technical support, and Helpdesk support.
Progent's Solaris platform consulting services provide small and mid-size companies and software developers help with managing and supporting Solaris systems that operate with Microsoft-based networks. Progent offers your organization contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of experience provides you with an easy one-stop source to show you how to create and manage a protected and robust cross-platform connectivity and communications environment that allows Sun Solaris and Microsoft interoperability by integrating Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Progent's Windows 11 experts can provide a variety of services to support Windows 11 such as cloud integration, mobile management, telecommuter access, security and compliance, automated deployment, and Help Desk Call Center support.
Progent can help you to understand the many subscription plans available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent supports cross-platform networks that include Windows, macOS, and Linux software. Progent can also assist your business to create and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud-based resources.
Progent can assist small and mid-size organizations to deploy collaborative software to permit their telecommuters to engage in positive teamwork with colleagues and other stakeholders.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's servers in a solution that gives the maximum level of availability and expandability and is also simple to move to any data center. ProSight Virtual Hosting services are based upon mature virtualization techniques that enable small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital investments, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and container support.
Progent can assist your IT team to plan and administer cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid network models that seamlessly combine on-premises resources as well as one or more cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud integration support services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
Progent's managed services for software/firmware update management provide businesses of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking updates to your servers, endpoints printers, network infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and health monitors.
Progent's Microsoft certified professionals provide small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your business network from attack by outside and internal sources. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many threats that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through expert planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help you to configure Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent wants to hire full-time, solutions-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco certified network engineers with Cisco CCDP or CCIE credentials; security consultants who have CISSP or CISA or equivalent security certification; and high-end network architecture experts with a background in mobile access, wireless networking, service continuity, disaster recovery, information preservation, and virtual servers. Progent also is looking for employees to join Progent's team of desktop service specialists and off-site support professionals. Also, We are seeking experienced managers who can perform productively in our high-growth, virtual office environment.
Progent's experts can provide macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and email expertise, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or other earlier editions of Apple OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also assist you with iPhone support and iPad management, or moving to Apple's iCloud services. For computer networks based exclusively on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of designing, integrating and supporting a network environment that is available, secure, efficient and aligned with your organization's business goals.
Progent's Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and development services for SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web-based technology for intelligently connecting people, teams and information. Microsoft SharePoint Server provides a central location for your employees or clients to connect to, organize, distribute and interact with relevant information, documents, and applications and to communicate with other people. Microsoft SharePoint allows quicker and better decisions, more efficient sharing across groups and more streamlined business practices. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the information they've created in a way that makes data convenient to find, download and re-use. Progent's SharePoint consultants can assist you to manage your current SharePoint ecosystem or migrate to the latest release of SharePoint.
Progent's Technical Response Center (TRC) provides low-cost national extended hours remote troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide 24x7 telephone help and remote secure computer access to isolate and repair network problems quickly and economically.
Progent's Microsoft-certified experts can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's consulting team can show you how to design, deploy, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
The Contact Center support delivery structure adopted by Progent gives small companies an affordable option to dependence on freelance service individuals by offering extensive expertise shared by multiple support groups, optional round-the-clock availability of urgent assistance, fast escalation to world-class engineers for solving even the most difficult issues, service consistency and dependability, quick follow through overseen by veteran service managers, a choice of easy-to-use ways for requesting service jobs, plus excellent progress transparency enabled by trouble ticket updates and available via a web-based portal.
24/7 At Home Workers Collaboration Software Support and Help
Progent's Microsoft-certified experts can provide companies of any size consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web-based technology for efficiently coordinating people, teams and data. Microsoft SharePoint Server provides a central spot for your workers or customers to access, organize, share and interact with relevant data, documents, and software and to communicate with one another. Microsoft SharePoint enables quicker and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join workers, clients, teams and projects with the information they've created in a manner that makes data convenient to locate, retrieve and apply. Progent's SharePoint consultants can assist you to maintain your existing SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.
Network monitoring commonly consists of observing a system's resource usage in order to uncover throughput backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that run under Linux and can be deployed to monitor mixed-platform environments where UNIX and Windows operate together. Progent's network integration engineers can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's UNIX consulting professionals provide small companies and programmers assistance with managing and supporting UNIX/Linux and Solaris systems that coexist with Windows-based technology.
Progent offers Microsoft Windows Cluster Server assistance to help your business deploy non-stop clustered servers designed to provide 100% operation. Windows cluster servers for high-availability networks include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. By helping you design fault-tolerant server clustering solutions based on Microsoft Windows Clustered Server 2003, Progent's Premier Windows professionals ensure that your zero-downtime server clusters are set up to maximize the business advantage of your IT system.
Progent's Cisco CCIE wireless network experts can provide remote or onsite configuration and debugging services to help your organization to design, implement, upgrade, optimize, manage and debug Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is simple to manage and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet wireless APs to work with your specific workplace layout, construction, and expected workloads.
Progent's Cisco Catalyst 9100 Series 802.11ax Access Point experts can provide affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points.
Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the basic capabilities and worldwide standards of performance that IT security professionals are required to master. CISM provides business management the confidence that consultants who have earned their CISM certification possess the background and capability to provide efficient security administration and support services.
Progent's Cisco certified networking experts can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's Cisco-Premier network management consultants can help you to use Cisco's management tools along with a variety of specialized third-party applications to build a complete network management solution to keep your network operating smoothly, fully utilize limited resources, guard your data, revive rapidly from hardware failure or deliberate assaults, and allow you to add or repurpose valuable resources sensibly and affordably as your business grows.
Cisco's {Catalyst Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, tuning wireless throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and hardening security by detecting cyber threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern wireless controller solutions.
Progent's remote connectivity and wireless synchronization experts can help your business to design and configure connectivity solutions for remote desktop PCs, laptops, and wireless handhelds so they integrate tightly with your information network, allowing your business to improve the efficiency of your remote workforce.
Progent's certified security experts can perform NodeZero-based threat assessments to make sure your security monitoring and protection systems and policies are properly set up and effective.
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's ability either to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you personally to gather information concerning your current antivirus tools and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective AV and backup/recovery environment that reduces your vulnerability to a ransomware attack and meets your business requirements.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with many offices, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can assist your company in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your information protection requirements without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of ISA Server.
For small businesses interested in Progent's network support outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
If your office network mixes Sun Solaris technology with Microsoft Windows, Progent can show you how to integrate your servers into a unified network that permits all your OS platforms to coexist for easy management, seamless dataflow, high reliability, superior throughput, and strong security. Progent's Solaris and MS Windows integration support services include IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network help and repair, on-site technical support, and Contact Center services.
Progent's Cisco-certified Catalyst 802.11ax AP consultants can provide affordable online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Microsoft Dynamics GP 2010 financial software is a full-featured business management solution that unifies information and operations across your company, interfaces seamlessly with other applications, and connects employees, customers and vendors regardless of time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail, and online business services. Progent can show you how to install and manage a reliable, secure server and network infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your company exploit the full power of Dynamics GP/Great Plains 2010.
Microsoft SQL Server 2005 offers indispensable, familiar tools to IT professionals and information workers, lessening the difficulty of creating, integrating, managing, and using enterprise data and analytical programs on platforms ranging from handheld devices to corporate information networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and broad knowledge in planning and deploying information-based, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Remote continuous network monitoring, automated alarms, and periodic analytical reporting are vital to maintaining the proper operation of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of any size can afford a level of network stability that was previously limited to large enterprises. Progent offers several RMM solutions available as low-cost services created to help you to detect and fix a an array of IT network issues before they get big enough to disrupt your business.
If your company is producing UNIX or Linux software in an environment that includes MS Windows-based processors, PCs, and office applications, Progent can provide full-service IT outsourcing that allows you to concentrate on your area of high-value expertise without the continual distraction of managing your business network. Through the use of automated network monitoring and by providing remote and in-person support when your business needs it, Progent offers an affordable solution for maintaining an information system that provides excellent dependability, protection, and efficiency. Progent's developer assistance services feature full-service it outsourcing, virtual server infrastructure, remote and in-person support and repair, network monitoring, and Help Desk services.
Progent can assist your company to design and execute an efficient transition from a Solaris-powered information system to a network powered by Windows and suited for supporting Microsoft's popular office productivity products, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can help you guard your information and minimize productivity discontinuity by designing an effective migration strategy that protects your current investments in Sun Solaris software and infrastructure. UNIX-to-Windows migration support expertise available from Progent include evaluation of current infrastructure, transition strategy and testing, MS Exchange migration services, information and application software migration, and processor and media transition and consolidation.