Progent's consultants can assist you with any phase of Microsoft Azure migration such as requirements definition, prerequisites evaluation, solution architecture, pilot testing, implementation, centralized management, performance tuning, software license controls, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can assist you to configure and debug firewalls and VPN tunnels so your clients can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft technologies to work in the cloud including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to create a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure resources.
Progent's Microsoft-certified database application consultants offer small and midsize businesses online DBA and programming services for popular database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services offered by Progent include software installation and integration, application architecture and coding, management support, replication and synchronization strategies, capacity planning, tuning, data migration, information security, backup and recovery options, problem solving, and webinar training.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have some mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of designing, implementing and debugging your hybrid Exchange network. Progent's Exchange consultants can provide as-needed support to help you through challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on time and on budget.
Progent's proven ransomware recovery experts can assist your business to restore a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite consulting services to assist you to plan, deploy, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.
Progent can help you to design and execute an efficient transition from a UNIX-powered IT system to a network based on Microsoft Windows and capable of running Microsoft's popular office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can help you preserve your data and minimize productivity disruption by designing an effective migration strategy that protects your existing assets in UNIX software and technology. UNIX-to-Windows migration consulting services available from Progent include evaluation of existing infrastructure, transition planning and testing, Exchange migration expertise, data and application software transition, and processor and media transition and consolidation.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can provide fast remote support from Cisco-certified CCIE networking experts. Progent's CCIE experts can connect to your network using advanced remote diagnostic tools to provide fast and affordable analysis and repair of urgent network infrastructure issues.
Progent's Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid development of advanced business programs that offer your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to providing expertise, support and problem solving services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT network. Progent can also help you upgrade from earlier editions of SQL Server to Microsoft SQL Server 2005.
Progent can help you to design and carry out a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both on-premises and Azure assets.
Progent offers nationwide remote help and consulting services for companies that run Apple Mac environments or whose IT systems feature a combination of macOS and Mac OS X with Microsoft Windows products. Progent's engineers offer macOS and Mac OS X users a range of services such as desktop support, migration to the most recent version of Mac OS X from legacy editions of macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with Apple iPhone and Apple iPad support, or moving to iCloud. Online IT help offers maximum leverage for your IT dollar by preserving user efficiency and shortening the hours billed for computer analysis and repair. Advanced online access utilities and skilled technicians and engineers combine to enable Progent to handle the majority of IT problems without squandering time and expense by traveling to your site. In the vast majority of cases your network problems can be dealt with by telephone or through a combination of telephone support and remote access. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security professionals to assist you with the most difficult system issues.
Progent's virtual classroom webinars offer small companies the affordability, simplicity, and versatility of online seminars plus the effective training methods of expert instructors who employ advanced collaboration software to emulate live, interactive classes. Progent offers remote education for popular desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Visio: MS Dynamics accounting and management reporting solutions including MS Dynamics GP; as well as additional leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Microsoft and Cisco-certified network engineers can help you to determine the benefits of Microsoft Exchange 2010 for your business and can assist you to design and implement an efficient upgrade to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will offer fast return on investment by improving your productivity, cutting the cost of equipment and support, streamlining management, and consolidating your key communications technologies.
Progent's certified engineers offer computer help and IT consulting expertise for Microsoft Exchange 2003 Server, Windows Server 2003, and for the complete line of Microsoft Servers. Progent's migration, configuration, management, and support services for Exchange Server include system design, deployment, documentation, local and off-site troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive network management outsourcing.
SQL Server 2014 incorporates major improvements in critical areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all workloads including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises consulting services such as planning, configuration, management, troubleshooting, and application development expertise to help organizations of all sizes to realize fast return from their SQL Server 2014 deployment.
Progent's IT outsourcing services offer economical network consulting for small companies. Whether it involves designing network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or building a web-based eCommerce solution, outsourcing your network technical services can reduce expenses and eliminate risks, permitting IT support budgets to grow in a more linear and controlled manner than is possible by building up a bulky, all-purpose in-house network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a protected and robust network architecture for your vital business software based on Microsoft Windows.
Progent can help your organization to utilize Cisco's networking technology to build a robust foundation for your onsite, private cloud, or hybrid data center and improve operations in key areas such as hardware utilization, security and compliance, versatility, uptime, and disaster recovery.
Progent's Duo service plans utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Google Android, and other personal devices.
Progent can provide cost-effective online consulting to assist businesses to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to create all-cloud or hybrid cloud networking models that efficiently integrate Amazon AWS services. Progent offers as-needed expertise to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on time and on budget.
Progent's IT outsourcing packages offer economical network consulting for medium-size corporations. Whether it involves planning network architecture, creating an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or developing a web-based business application, outsourcing your IT engineering services can smooth out costs and eliminate uncertainties, allowing network service budgets to grow in a more moderate and controlled fashion than is possible by amassing a large, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and robust system architecture for your critical Windows-powered business software such as Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server.
Progent delivers the services of Microsoft and Cisco-Certified IT support professionals to offer customers economical alternatives to help organizations maximize the value of Microsoft and Cisco products. For networks that range from remote offices to nationwide corporations, Progent's network engineers can assist you to enhance your network's e-mail infrastructure, protection, reliability, performance, and system administration.
The cluster technology built into the Datacenter and Enterprise editions of MS Windows Server 2008 is radically re-engineered to streamline the deployment, configuration, and administration of clusters that provide improved levels of network availability, protection, performance, and flexibility. New or enhanced features include cluster Validation, easier setup and installation, unified cluster management, redesigned cluster infrastructure for maximum availability, hardened security and quorum models, elimination of failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist your company evaluate the business benefits of failover clusters, design and implement an installation, train your IT personnel to administer your failover clusters, deliver continuing consulting and technical help services, and produce and test a disaster recovery procedure.
Progent's managed services for software and firmware patch management provide organizations of any size a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, such as scanners, network appliances like routers and Wi-Fi access points, and Internet-of-Things devices like sensors and robotics.
Progent offers the part-time or temporary assistance of a veteran Chief Information Officer to offer a broad perspective to assist your company select and support network technology to meet your present needs and that can be a solid basis for your future growth. Progent's part-time or temporary Chief Information Officer services provide economic leverage to companies trying to optimize the impact of their IT expenditures but who are unable or hesitant to add one more executive-level position to their full-time staff. Because Progent is vendor-agnostic, with a large staff of consultants certified to maintain all leading operating systems and connectivity technologies plus a wide selection and business applications, Progent is in a unique position to provide objective advice along with advanced technical support for creating information solutions that fit the special needs of your business.
Progent can assist your company to design, deploy and troubleshoot a backup/restore solution built around MSP360 software. MSP360 offers file or image backup/restore for virtual machines and physical computers, supports all popular public clouds, and permits you to create a backup ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to prevent data loss caused by human mistakes, computer glitches, ill-intentioned users, and malware assaults like ransomware. For more information, see ProSight DPS 360 Backup solutions.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and onsite consulting expertise, application development, and debugging services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist you design and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a cohesive information management solution.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises services to assist you to plan, install, manage and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup.
Work from Home Collaboration Software Help and Support
Progent can assist your company to design and implement an efficient migration from a Sun Solaris-powered information environment to a network powered by Microsoft Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can assist you to guard your data and minimize business disruption by developing an efficient transition strategy that protects your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include analysis of current environment, migration strategy and validation, Microsoft Exchange migration support, data and application porting, and processor and storage system transition and economization.
If your company is developing Linux-based applications on a network that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent offers comprehensive IT outsourcing that allows you to concentrate on your area of strategic know-how without the continual distraction of maintaining your company information system. By using automated network monitoring and by providing remote and on-site assistance as your company needs it, Progent offers an economical solution for maintaining an information network that provides excellent dependability, security, and efficiency. Progent's UNIX/Linux developer support services feature full-service information technology outsourcing, virtual server infrastructure, remote and in-person service and troubleshooting, proactive network monitoring services, and Help Desk Call Center services.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by checking the health of critical devices that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT personnel and your assigned Progent consultant so that any looming issues can be resolved before they have a chance to disrupt productivity.
Remote Support Services Offsite Employees Collaboration
If your business does not need emergency online support but expects to need technical services with your information system in the near future, you can save time and money and ensure that the appropriate expertise will be available when you want it by getting in touch with a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or email information@progent.com.
Progent's Microsoft-certified Windows 11 consultants can provide an array of services to support Windows 11 including cloud integration, mobile device management, at-home workforce access, security and compliance, centralized provisioning, and Help Desk Call Center support services.
Progent can provide the support of an accredited engineer with expertise integrating technology from the major telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can help your company to design, install, upgrade, or maintain a video conferencing solution that protects your current investment and maximizes the business value of your information system. Progent also offers the services of network infrastructure consultants able to help businesses of all sizes to create and maintain a communications network that provides the performance, dependability, protection, and scalability you need to accommodate your video conferencing/telepresence solution.
Progent's Jabber consultants can provide online or on-premises expertise to assist organizations of all sizes to plan, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth support for all the technologies that make up building a cohesive Cisco Jabber solution including Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of migrating to SQL Server 2017 and can help your organization to design and carry out a cost-effective migration of your databases and applications to any network architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or onsite support services ranging from on-demand design review or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is carried out on time and within budget.
Progent is structured to provide in-depth online consulting for all major technologies common to today's small business IT networks and allows you to outsource a variety of vital, as-needed services such as a part-time CIO to offer advanced planning and negotiating skills, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management help for major projects such as site moves oroperating system migrations, connectivity experts for designing fast and reliable infrastructure, certified security engineers to verify data protection and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to write, customize, or troubleshoot mission-critical applications.