Additional Topics of Interest

Top 64-bit Upgrade Remote Technical Support
24x7x365 64-bit Server Engineer

Progent’s Microsoft-premier consultants can help you to update your application servers or workstations from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of moving to 64-bit computing, design an efficient migration process that minimizes business disruptions, and offer economical, expert online support to aid you to install 64-bit software and application software on your existing computers.

On-site Technical Support Data center Monitoring
SCOM 2012 Migration Remote Troubleshooting

Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and troubleshooting System Center Operations Manager environments and offer companies of all sizes advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to help you to remediate serious issues detected by SCOM 2012.

Remote Support Telecommuter Endpoint Management
Urgent Online Technical Support Remote Employees Endpoint Management

Progent can assist small and medium-size businesses to install efficient endpoint management tools for maintaining endpoints used by an offsite workforce.

WiMax Professional
Internet Service Provider Selection Services

Progent offers access to the cost-effective support of online Internet connectivity consultants to assist your organization to evaluate or update your Internet services so your Internet access solution meets your business requirements. Services available from Progent include assessment of your existing bandwidth utilization, vendor and plan comparison and selection, network provisioning, and overseeing a smooth switchover to a different ISP and/or service arrangement. Network provisioning can include optimizing current routers and configuring additional ones, setting up firewalls, and designing fault-tolerant BGP architectures.

Hybrid Microsoft 365 Exchange integration Online Technical Support
Computer Engineer Microsoft 365 PST migration

Microsoft 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and other Exchange infrastructure to lower hardware expense and administrative overhead. You can configure Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to assist your small businesses to assess the benefits of Exchange Online, plan a solution that fits your functional requirements and IT budget, carry out an efficient move from your current Exchange system to one that includes Microsoft 365 Exchange Online, train your management staff and users, and deliver as-needed consulting and troubleshooting.

Online Technical Support Offsite Employees Video Conferencing
24x7 Work at Home Teleconferencing Computer Consulting

Progent can assist small and mid-size companies to configure and debug video conferencing applications to enable their at-home workers to collaborate efficiently with fellow workers and clients.

ISR G2 Routers Remote Support Services
Support IOS XR Software

Cisco has developed a full product line of routers that includes appliances designed to provide the protection, bandwidth, and availability demanded by organizations from small businesses to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can help you choose and configure Cisco routers to build a reliable foundation for your network and to make it easy to grow as you add new users, start new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS platform, such as Cisco's 800 series of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.

Private Cloud Solutions Professional
Specialist Private Cloud Hosting for Virtual Data Centers

Progent's ProSight Virtual hosting services offer small and midsize businesses a range of benefits such as lower capital expenditures, reductions in operational costs, better management focus, world-class protection, greater fault tolerance, and business continuity.

Microsoft Dynamics GP Setup and Support
Dynamics GP/Great Plains On-site Support

Progent’s Microsoft certified consultants offer a range of consulting services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and business analysis tool built, like all Microsoft financial tools, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and configure, and with its segmented approach you can license only the capability you currently require, with the ability to add clients and increase functionality when necessary. Progent’s Dynamics GP/Great Plains consulting experts can show you how to install, configure and manage the current release of Dynamics GP or upgrade efficiently from an earlier edition.

Consulting Service Small Office
Network Engineer Small Office

Progent offers organizations of any size world-class network online or in-person consulting for networks based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consultants also can provide security expertise for companies varying in size from the small office to the worldwide enterprise.

Help Center Microsoft Mac and Linux Desktop
Emergency PC Desktop Network Support Consultants

Progent can deliver a variety of economical online and onsite support services to assist you to install, administer, and debug desktops and mobile devices powered by Windows, macOS/OS X, iOS, Android, or Linux.

24-Hour Technical Support SQL Server 2017 Always On Availability Groups
SQL Server 2017 R Services Professional

Progent's certified SQL Server 2017 consultants can help your organization to design and implement a cost-effective migration from your existing SQL Server deployment to SQL Server 2017.