Progent offers affordable online access to consultants with expertise in a broad range of utilities and services that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and handhelds. Progent offers consulting support for leading backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can assist you to implement, enhance, or maintain data backup systems for a variety of architectures including local, remote, cloud, or a mix.
Progent provides technical services for medium size businesses who have 100 to 250 system users. The medium size company or office has typically been an overlooked segment of the market for network support services. The overhead and support access practices of large outside service firms make them too expensive for the typical small company or small medium business (SMB), which usually has a modest IT budget with which to support an information network whose complexity and capability are frequently similar to the information systems of far larger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual office infrastructure and proactive network monitoring, dramatically reduces the network maintenance expenses of an SMB while providing the mid-size organization with enterprise-level service from certified, IT consultants with background in a broad range of midsized business network solutions. If your mid-sized organization or small business is searching for levels of IT help appropriate for a mid-size organization without budgeting enterprise costs, contact Progent.
Progent's Jabber consultants offer remote or onsite expertise to assist businesses of any size to plan, deploy, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers in-depth expertise for the products, technologies and services that go into building an end-to-end Cisco Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration solution.
Progent can provide affordable online consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert help for Access application development, database conversion, performance optimization, report design, and maintenance. Progent also offers custom webinar training for Office Access application development and database management.
Progent offers the support of an accredited engineer with an extensive background integrating products from the leading video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can help you to plan, configure, upgrade, or troubleshoot a video conferencing environment that protects your investment and optimizes the business value of your IT system. Progent also offers the expertise of infrastructure consultants able to help businesses of any size to create and troubleshoot a network that provides the performance, reliability, protection, and expandability required to support your telepresence environment.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business benefits of upgrading to SQL Server 2017 and can help you to design and carry out a smooth migration of your databases and applications to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support ranging from on-demand design assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is carried out on time and within budget.
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and repair a system-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the important 32-bit programs that you want to retain as well as the latest 64-bit editions of software you wish to run.
Progent can provide fast access to the expertise of veteran Wi-Fi consultants who can assist you to assess the value of Ubiquiti UniFi Wi-Fi APs for your business and assist you to design, install, maintain, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to help you to select, configure, and place UniFi wireless access points for optimal coverage and throughput.
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve challenging problems.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to create specialized line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you design reports that let you analyze your business more thoroughly, turning raw data into valuable understanding of your business.
Progent's UNIX platform support services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent can give your organization contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of experience provides you with a convenient one-stop consulting firm to help you build and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's SonicWall firewall consultants can show you how to integrate, manage, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end security solution and design security into your corporate practices.
Progent's Microsoft consultants offer affordable online technical support and development services to assist you to design, implement, manage, and troubleshoot SharePoint 2010 installations that can feature web pages that can function as intranets, extranets, document management tools, wikis, data warehouses, business analytics, enterprise search, workflows, and other tools to support and enhance information sharing. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's familiar desktop programs including Office Excel, Word, Outlook, and Visio. Progent can assist your business to migrate from previous versions of SharePoint or move a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Les Kent has a 35-year track record of successful technology integration, corporate management, marketing, and operations. He has demonstrated a talent for creating sophisticated information technology solutions during his time as as a network designer, software developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and global corporations.
Progent's Linux consulting experts offer small and mid-size businesses and developers help with administering and maintaining Linux computers that run with Microsoft-powered networks. Progent offers your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of expertise provides you with an easy one-stop consulting firm to help you build and maintain a protected and reliable mixed-platform connectivity and communications solution that allows Linux and Microsoft interoperability by integrating MS Windows with major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent offers affordable online access to a certified Oracle DBA consultant or an Oracle application developer. Progent offers comprehensive DBA services for any version of Oracle including 10g and 11g and can also help design, create, enhance, or fix Oracle database applications based on SQL and PL/SQL. Progent also provides consulting for Data Guard replication technologies and Oracle Database Resource Manage.
Support Outsourcing Teleworker Collaboration Software
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and introduces powerful new features plus a redesigned architecture. These improvements favorably impact key IT areas including ease of administration, availability, security and compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Exchange 2013, design an efficient validation and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and support and management for Exchange Server 2013.
MS Communications Server delivers IM and Real Presence in a scalable, enterprise-grade package offering enhanced security, transparent compatibility with additional Microsoft software, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from lower costs and improved business efficiencies, enhanced worker productivity, and better intellectual property security with this simple-to-administer, fault-tolerant solution. Effective implementations of Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-authorized consultants can provide the expertise needed to realize all the advantages of Office Communications Server throughout your entire corporation.
Progent can help small businesses to move all or part of their network infrastructure to Microsoft Azure. This can streamline IT management and reduce equipment investments. Azure includes a comprehensive library of public cloud services and Progent can help you to understand the advantages and restrictions of various cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you sidestep the typical errors small companies make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Android handhelds.
Progent can assist your it team to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-based systems or in hybrid network models that utilize local resources along with public clouds. To help you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud integration services such as Azure hybrid cloud planning and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Progent's Microsoft consultants can assist your company to assess the value of Lync Server for your business and can help you to design and execute a deployment of Microsoft Lync Server 2010 that unifies the administration of Instant Messaging and Presence and improves the output of your in-house employees, at-home workers, and mobile workforce. Progent can also assist your company to carry out a smooth migration to Lync Server 2010 from Office Communications Server or Live Communications Server, interface Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can use Lync Server 2010 to improve the collaborative functions of Microsoft Office programs, and offer training and continuing technical support for Lync Server 2010 and other Microsoft products.
Progent provides a selection of IT support packages for small companies. These information technology outsourcing and server monitoring services are built around the anticipatory problem solving abilities of Operations Manager 2007, a next-generation network and IT support software platform that monitors the availability, throughput, and safety of your network and identifies incipient troubles before they can disrupt your network. With Progent's economically priced IT support programs, small businesses can select a basic co-sourcing package based on System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package.
Progent's Solaris family support experts offer small companies and software developers assistance with administering and supporting Sun Solaris environments that operate with Microsoft-based technology. Progent can give your business access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of experience provides you with a convenient single source to show you how to create and manage a protected and reliable mixed-platform network and communications solution that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Citrix offers a comprehensive family of products that deliver enterprise-level manageability, expandability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can assist your company to assess the strategic advantages of Citrix virtualization products and help you design, test, deploy, troubleshoot, and support Citrix virtualization platforms.
Progent's Microsoft-certified network engineers can assist you to assess the benefits of Microsoft Exchange 2010 for your company and can help your IT staff to design and implement a smooth upgrade to Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will provide quick return on investment by increasing your productivity, lowering the expense of hardware and support, simplifying management, and consolidating your key communications technologies.
Progent's Microsoft-certified SQL Server 2019 consultants can help you to assess the business case for migrating to SQL Server 2019 and can provide fast remote or onsite access to consulting experts in system design and integration, application development, SQL Server management, and cybersecurity.
Progent's Microsoft-certified experts have two decades of background providing e-mail and integrated telecommunications/email solutions for companies. Progent offers affordable Exchange Server consulting services to strengthen email security and virus defense, achieve fault tolerant email, and implement remote and mobile email connectivity. Progentís Microsoft Exchange consulting and support offerings can assist you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.
Progent's experts offer Mac users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and email help, network protection services, and one-on-one training. Progent can help clients to migrate to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also assist your business with Apple iPhone support and Apple iPad management, or migrating to Apple's iCloud. For business networks built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, integrating and supporting a network infrastructure that is available, safe, fast and aligned with your organization's objectives.
Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements favorably impact key areas including manageability, availability, security and compliance, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible business benefits of migrating to Exchange 2013, create an efficient validation and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote support and management for Microsoft Exchange 2013.
Dynamics GP allows you to grow and manage your company more efficiently by delivering deep availability of decision-driving information and a rapid return on investment. Dynamics GP/Great Plains confers major business benefits including its ability to expand the presence of your organization, manage your accounting, automate financial processes, standardize processes across your company, refine inventory control, increase order accuracy, grow revenue and minimize turnaround time, and increase cash flow. Progent can show you how to set up and manage a robust, secure server and communications infrastructure to support Great Plains, and can provide expert Dynamics GP/Great Plains support professionals to make sure you derive the full benefits of your Dynamics GP/Great Plains business management system.
Progent's Microsoft-certified professionals can help you evaluate the possible benefits of Hyper-V-based server virtualization for your business, perform test implementations to verify Hyper-V's operation with your production applications, evaluate your network and server infrastructure for smooth performance with virtualization solutions, help you in upgrading to Windows Server 2008 and setting up Windows Hyper-V, educate your network management staff to track and administer Hyper-V, offer world-class consulting help for improving the security of your virtual machines, establish and test disaster recovery processes that optimize system availability, and deliver continuing consulting and maintenance including low-cost online troubleshooting and comprehensive Help Desk outsourcing.
Microsoft Forefront TMG 2010 builds on the powerful security capabilities of Microsoft ISA Server 2006 and provides a centrally administered Internet gateway that delivers a single-server platform for a variety of security features including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security reporting capabilities, allows customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft-certified engineers can help you to plan and execute test and production deployments; integrate Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also help your organization to upgrade economically to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive experience helping small and mid-size businesses to reduce network downtime by providing cost-effective remote consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network design, data backup and restore solutions, and non-disruptive system maintenance. Progentís business continuity consultants can help your company to plan and test a sensible business continuity strategy that matches your business needs and budget. Progentís disaster recovery engineers can assist you to design, implement, and maintain resilient technologies including redundant Internet access, virtualized servers, clustering, network load balancing, continual online backup, and geographically dispersed data centers.
Progent's CISSP-certified network security consultants can assist organizations of all sizes with any facet of IT security. Progent can help implement efficient security systems that protect a small business against advanced threats or Progent can design, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate onsite, online, and mobile clients accessing network resources distributed across multiple physical sites and various clouds.
Progent offers enterprise clients the help of a NetApp-certified consultant to deliver remote or onsite support for NetApp's complete family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably following leading practices.
Progent's webinar training classes offer small companies the affordability, ease, and flexibility of web-based learning and the proven training methods of seasoned teachers who utilize advanced collaboration software to reproduce live, interactive classes. Progent offers remote training for popular desktop applications including components of Microsoft Office suite such as Microsoft Excel, Word, Access, and Project: Dynamics accounting and analytics solutions including Microsoft Dynamics GP (Great Plains); as well as additional leading desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progentís Disaster Recovery/Business Continuity specialists have in-depth experience assisting small organizations to minimize system downtime by offering cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, data backup and restore systems, and non-disruptive maintenance. Progentís business continuity consultants can help your company to plan and test a sensible business continuity strategy that aligns with your business needs and IT budget. Progentís disaster recovery engineers can assist you to architect, deploy, and maintain fault-tolerant technologies including non-stop Internet access, virtualization, clustering, load balancing, continual off-site backup, and geographically dispersed data centers.
Progent's Cisco-Certified network management engineers can show you how to use Cisco's management utilities along with a selection of powerful third-party products to build a comprehensive network management strategy to keep your network running smoothly, fully utilize limited resources, protect your data, recover quickly from hardware breakdown or deliberate attacks, and allow you to expand or reassign network resources intelligently and economically as your business evolves.
Progent's certified security consultants can show you how to protect your Mac network through professional services including performing security audits, recovery from virus and worm attacks, setting up firewalls, integrating safe off-site and mobile connectivity, deploying monitoring programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for the particular objectives of your corporate network.
Progent provides customers the services of consultants who have earned some of the computer industry's most prized certifications. Progent believes that clients have the right to know that their computer service consultants have accredited training as well as broad real-world field experience so that Progent's customers can use Progent's support with trust. Often, vendor certifications like the Cisco Certified Internetwork Experts brings privileges for significantly better vendor help than is offered to non-certified service providers, allowing Progent to offer customers a higher level of IT support. In other cases, recognized credentials such as CISA or ISSAP for IT security can aid enterprise customers to demonstrate compliance with regulatory requirements by using the assistance of accredited industry professionals.
Progent's Microsoft-certified consultants offer affordable online technical support and programming services to help you to design, deploy, manage, and maintain SharePoint 2010 environments that can involve web sites able to function as intranets, extranets, document management applications, blogs, data marts, business analytics, enterprise search, Visio-driven workflows, and other utilities to promote and enhance collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's popular office productivity programs including Office Excel, Word, Outlook, and Visio. Progent can help your business to migrate from earlier releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.
Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified management and automation of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and carry out a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage IT ecosystems that include local offices, data centers, and cloud resources.