At Home Workforce IT Support Experts
Teleconferencing Setup Help for Your At-Home Workers
Adding to your at-home workforce can have a significant impact on IT infrastructure, security, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, tune, administer, and debug networks that support an offsite workforce. Progent can help your company to select the appropriate technologies and follow leading practices in creating and supporting a secure virtualized environment that facilitates collaboration and gives maximum business value.
Progent can provide remote IT services that range from on-demand consulting for guiding you over occasional technical roadblocks to comprehensive project management or co-management for implementing strategic initiatives.
Voice/Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing platforms from major vendors support online meetings, video conferencing, voice calls, chat, and content sharing for both local users and at-home workers. Many organizations utilize multiple products to meet the needs of their various partners and clients. Progent can help you manage your current voice/video conferencing ecosystem and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that supports real presence, IM, audio and video conferencing and calling as well as the seamless integration of these functions within Office desktop and Office 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you set up and manage Skype for Business clients to support your at-home workforce. For details about Progent's support services for Skype for Business, visit Skype for Business integration consulting.
- FaceTime is Apple's group video calling service for compatible iOS, iPad, iPod, and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections on compatible iOS or iPad devices. Newer versions of FaceTime support up to 32 simultaneous users for video calls. To learn about Progent's support for FaceTime and other popular Apple apps, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually any desktop or mobile device. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. Refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include IP voice and video conferencing, persistent threaded chat, plus file sharing. See Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can help you solidify up your WAN infrastructure to support these solutions and provide configuration and troubleshooting expertise.
To find out more about how Progent can help you create an at-home workforce solution, phone
An index of content::
Sun Certified Network Administrator in Solaris Support Outsourcing
Remote Software Support CISSP
Progent provides clients access to engineers who have been awarded some of the computer industry's most prestigious credentials. Progent believes that customers have the right to be sure that their IT service providers have formal testing as well as extensive practical field experience so that Progent's customers can engage Progent's service with confidence. Often, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) brings priority for significantly better vendor help than is offered to uncertified service providers, allowing Progent to offer customers a higher level of IT support. In other cases, major credentials such as CISA or ISSAP for IT security can help corporate clients to demonstrate compliance with regulatory demands by using the assistance of recognized IT professionals.
Support Services Microsoft Exchange 2016
Microsoft Exchange 2003 Specialist
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and supporting email solutions for businesses in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email system features compliance, high availability, easy access for remote and mobile users, efficient management utilities, and seamless integration with telecommunications. Progent provides expertise and integration services for Exchange 2016, Exchange 2013 Server, Exchange 2010, Microsoft Exchange 2007 Server, Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also help small or mid-size companies to migrate to MS Exchange 2016 Server or Exchange 2013.
24/7 ASA 5500-X Firewall with Firepower Support Outsourcing
After Hours Cisco ASDM Firewall Management Remote Troubleshooting
Progent's Cisco-premier CCIE network engineers can help you to manage your existing PIX 500 or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
ProSight Email Guard Spam Filtering Specialist
Award Winning Email Black Lists Professionals
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver web-based control and comprehensive protection for all your email traffic. The powerful structure of ProSight Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
Custom Access Reports
Custom .NET Coder
For custom program creation, Progent can supply software design consultants to write business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Microsoft IIS to build company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers expertise in a broad array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Microsoft Office 2003 Support services
Microsoft Office XP Small Business Outsourcing
Progent applies no startup charge and requires no retainer for support services provided during regular business hours. Progent's small granularity eliminates big invoices for quick solutions so you won't be tempted to permit less critical problems to fester. .
Fully Redundant Internet Network Integration Support
Technical Support Services High Availability Networks
Progent's fault tolerant system experts provide reliability support, disaster recovery planning, network load balancing, non-stop interoffice connectivity, high-availability Internet interface design, non-stop data center services, and other high-availability networking support to show your small business configure a 24x7 environment for line-of-business applications. Progent has the knowledge and experience to develop economical, non-stop systems by utilizing the expanding library of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can help you build a high-availability mutli-location network with a completely redundant Internet interface and intelligent system load balancing.
Virtual Service Desk Cost Savings Support Services
Cisco Certified Expert Co-managed Helpdesk Costs Consultants
Progent's Helpdesk management and co-management service programs help businesses to cut costs and increase productivity.
24/7 Wi-Fi Site Survey Troubleshooting
Setup and Support Remote Wireless Site Survey
Progent's Wi-Fi site survey and predictive modeling help you to plan, implement and debug a Wi-Fi LAN customized for your environment, offering your business a WLAN that delivers the reception, performance, capacity, Quality of Service, security, and roaming ability your business needs. Wireless site survey services from Progent include remote predictive modeling for designing a wireless network and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi network.
Largest Windows Server 2008 Hyper-VI Configuration
Microsoft Expert Specialist Windows 2008 R2
Microsoft Windows Server 2008 is a major step forward in making information networks more protected and fault tolerant, easier to virtualize and manage, higher performing, and able to offer an improved platform for web publishing. Progent can assist your business benefit fully from the enhancements built into Microsoft Windows Server 2008 by providing certified consulting, tech support, education, temporary staffing, network monitoring, and security expertise.
Microsoft System Center Operations Manager Support Services
System Center Operations Manager Remote Technical Support
Mid-sized companies can derive all the benefits of Microsoft Operations Manager and have fast availability of Progent's Microsoft and Cisco Certified IT support experts. Thanks to Progent's economically priced IT support packages, medium-size organizations can choose a simple co-sourcing service program based on Microsoft System Center Operations Manager 2007 with network monitoring, automated alerts, in-depth system analysis, Help Desk Call Center, and online service. For businesses with mission-critical environments who need high availability networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to provide mid-size company networks world-class availability, protection and performance.
Network Engineer Dynamics GP/Great Plains
Largest Microsoft Dynamics GP Consulting
Dynamics GP allows you to grow and control your company better by offering easy access to strategic information and a rapid ROI. Microsoft Dynamics GP offers major business benefits including its ability to expand the presence of your company, manage your financials, computerize financial processes, unify procedures throughout your company, improve inventory control, increase order accuracy, expand revenue and shorten lead-time, and increase free cash flow. Progent can show you how to configure and maintain a reliable, secure server and network foundation to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to make sure you reap the full benefits of your Dynamics GP/Great Plains business management system.
Windows Server 2016 Storage Replica Onsite Technical Support
Computer Consultants Windows Server 2016 and SCVMM
Progent's certified information technology experts offer Windows Server 2016 migration consulting services to help businesses of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
Anti-Virus Help and Support
Urgent Setup and Support Antispam
E-Mail Guard represents a comprehensive service for blocking spam and viruses. E-Mail Guard handles the security and management of company email by providing continually improved spam and virus filtering, policy management, content testing, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and analysis utilities plus outbound email filtering to let you repair your e-mail system and define and enforce corporate security policy.
Microsoft SQL Server 2012 Network Consultant
SQL Server Reporting Services Specialists
Progent's Microsoft certified consultants can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the speedy creation of enterprise-class business programs that offer your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to offering consulting, support and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Security Audits SonicWall Capture ATP
SonicWall PRO Security Services
Progent's SonicWall firewall consultants can help you deploy, maintain, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete security plan and design protection into your business operations.
ransomware removal and file restore Engineer
ransomware cleanup and file recovery Consultant
Progent's seasoned ransomware recovery experts can help your business to restore an IT network damaged by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky.
Top Ranked Microsoft Exchange 2007 Consultants
Exchange 2007 Server Consulting Services
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent has the background to complete your project rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.
Fault Tolerant Interoffice Connectivity Computer Consultants
Microsoft Certified Expert Windows 2008 Cluster Remote Consulting
Progent's Disaster Recovery/Business Continuity consultants have extensive experience helping small organizations to minimize system downtime by providing cost-effective online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network design, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity experts can assist you to develop and validate a sensible business continuity plan that aligns with your business goals and IT budget. Progent's disaster recovery engineers can assist you to design, deploy, and maintain fault-tolerant technologies including non-stop Internet connectivity, virtualized servers, clustering, load balancing, transparent off-site backup, and geographically dispersed data centers.
24-7 Android and Windows Server integration Professionals
24/7 Remote Troubleshooting Android Active Directory
Progent's seasoned group of network consultants and application specialists have years of background providing online and on-premises assistance for businesses of all sizes who want to incorporate Android phones into their information networks so that users can communicate and collaborate from anywhere. Progent has the breadth of know-how to solve network problems that involve numerous vendors and that entail a mix of legacy and up-to-date technology. Progent offers cost-effective online technical support to assist you with any aspect of designing, configuring, managing and maintaining your BYOD environment. Progent can deliver as-needed support to assist you to resolve especially stubborn technical issues, or Progent can provide comprehensive project management support to help you finish strategic IT projects on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers expertise with operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or individual training sessions to help you manage and use Android phones and tablets securely and productively.
After Hours Microsoft SQL Server 2016 Network Engineer
Specialist SQL Server 2016 Standard
SQL Server 2016 introduces major improvements in speed, capacity, security and compliance, availability, mobile computing integration, plus built-in business intelligence. Innovations include PolyBase for processing relational and non-relational databases in one appliance for big data applications, Hadoop integration, Row-level Security, Mobile Reports, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and on-premises support to help businesses of any size to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Apple MobileMe Support and Help
Top Rated Apple iCloud Computer Engineer
Progent's consultants offer Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and Exchange Server help, security services, and custom education. Progent can help clients to upgrade to macOS from OS X or earlier versions of OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also help you with iPhone support and iPad synchronization, or migrating to Apple's iCloud. For computer networks based solely on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and supporting a network environment that is available, safe, fast and able to achieve your organization's business goals.
After Hours Offsite Managed Backup and Recovery Services Engineers
ProSight Hybrid Cloud Data Backup Services Onsite Technical Support
ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. For a low monthly rate, ProSight DPS automates your backup activities and enables fast restoration of critical files, applications and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your critical information.
Consultants Google Cloud solutions
Services Google GCP Cloud solutions
Progent offers affordable remote and onsite support to assist companies of any size to migrate any portion of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and enable access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security.
MCSE Expert Certified Company-wide Standards for Best Practices Small Business IT Support Firms
Problem Escalation Through Teamwork Integration Companies
Progent's staff of Microsoft and Cisco Premier experts average longer than ten years of real-world industry background, at the front lines of IT service, executing a broad variety of technical tasks for a large mix of businesses. Every Progent support professional shares a refined collection of personal best practices which are incorporated into shared leading practices standards that Progent teaches its consulting staff. This guarantees that you get not just world-class technical skills, but also a consultant with proven approaches for applying technical knowledge to repair real-world IT problems rapidly.
Largest MSP360 Desktop Backup Setup and Support
MSP360 Desktop Backup Technical Support Services
Progent can help your company to design, implement and troubleshoot a backup plan built around MSP360 software. MSP360 enables file/folder or image-based backup/recovery for virtual machines and physical machines, supports all leading public clouds, and permits you to create a backup solution with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to protect against data loss caused by user miscues, system glitches, ill-intentioned users, and external assaults like ransomware.
Remote Support Services Telecommuter Collaboration
Remote Support At Home Workers Collaboration
Progent can assist small and mid-size businesses to deploy collaboration platforms to make it easy for their at-home workforce to engage in productive interaction with fellow workers and clients.
24-7 Network Engineers Position
Microsoft Consulting Openings
Progent is seeking to find fulltime, solutions-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco certified system engineers with Cisco CCNP or CCIE credentials; security professionals with CISSP or CISA or comparable security credentials; and high-end system architecture consultants with a background in mobile access, wireless networking, high availability, disaster recovery, data protection, and virtual servers. Progent also is looking for employees who can join our team of help desk service specialists and remote troubleshooting professionals. Also, Progent is seeking talented administrators able to operate productively in Progent's high-growth, virtual office culture.
24/7/365 Sun Solaris Support Services
Top UNIX Technology Professional
Progent's Solaris platform consulting experts provide small businesses and software developers assistance with managing and maintaining Sun Solaris environments that operate with Microsoft-powered technology. Progent offers your business contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of expertise provides you with an easy single consulting firm to help you create and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Computer Consulting SCCM and SQL Server
Microsoft Configuration Manager Specialist
System Center Configuration Manager automates software provisioning at scale, streamlines compliance settings management, inventories network assets, guards against company data leakage, provides network health reporting, enables secure end-user self service, and offers a common control mechanism for administering multi-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can assist businesses of any size with any aspect of designing, installing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
SCOM 2012 Fabric Monitoring Technology Consulting
SCOM 2012 Migration Consultant
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, enhancing and repairing Microsoft SCOM solutions and can provide organizations of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite technical support to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.
PowerPoint 2019 Information Technology Consulting Group
PowerPoint 2019 Network Installations
Progent's certified Microsoft Office and Microsoft 365 experts can help businesses to incorporate Microsoft Office desktop and Microsoft 365 applications including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that offers fast ROI and promotes better business outcomes. Progent can help your company to integrate Office or Microsoft 365 apps with each other and with other core Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent can also help you to fix compatibility problems with different versions of Office and can provide customized online instruction to individuals and groups.
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