At Home Workforce IT Support Consulting
Conferencing Integration for Your Teleworkers
Expanding your home-based workforce can have a significant impact on IT infrastructure, security, and your corporate workflow. Progent has 20 years of experience helping small and medium-size organizations to design, implement, tune, manage, and troubleshoot network environments that support an offsite workforce. Progent can help you to determine the appropriate technologies and follow best practices in building and maintaining a safe virtual environment that facilitates teamwork and delivers top business value.
Progent offers online services ranging from as-needed support for helping you through sporadic IT bottlenecks to full project management for implementing strategic initiatives.
Voice/Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing platforms from major vendors support online meetings, video conferencing, voice calls, chat, and content sharing for both local users and at-home workers. Many organizations utilize multiple products to meet the needs of their various partners and clients. Progent can help you manage your current voice/video conferencing ecosystem and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that supports real presence, IM, audio and video conferencing and calling as well as the seamless integration of these functions within Office desktop and Office 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you set up and manage Skype for Business clients to support your at-home workforce. For details about Progent's support services for Skype for Business, visit Skype for Business integration consulting.
- FaceTime is Apple's group video calling service for compatible iOS, iPad, iPod, and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections on compatible iOS or iPad devices. Newer versions of FaceTime support up to 32 simultaneous users for video calls. To learn about Progent's support for FaceTime and other popular Apple apps, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually any desktop or mobile device. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. Refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include IP voice and video conferencing, persistent threaded chat, plus file sharing. See Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can help you solidify up your WAN infrastructure to support these solutions and provide configuration and troubleshooting expertise.
To find out more about how Progent can help you create an at-home workforce solution, phone
An index of content::
Integration Windows and Solaris
Emergency Windows and Solaris Support Outsourcing
If you are developing UNIX or Linux software on a network that has Microsoft Windows-based servers, PCs, and office applications, Progent can provide comprehensive IT outsourcing that allows you to focus on your field of high-value know-how while avoiding the constant hassle of maintaining your company information system. Through the use of smart network monitoring and by delivering online and in-person assistance when your company needs it, Progent represents an economical alternative for supporting an information system that features high availability, security, and efficiency. Progent's developer support services feature comprehensive network support outsourcing, virtual infrastructure, remote and in-person support and repair, 24x7 monitoring services, and Contact Center services.
Remote Technical Support prime infrastructure
wi-fi controller Consultant
Progent's Cisco-certified wireless experts can assist your organization to evaluate the benefits of adopting Catalyst Wi-Fi controllers to manage wireless deployments of any scale. Progent can help you to maintain and troubleshoot your current wireless network or help you design and implement an efficient transition from earlier generation wireless controllers to current models.
IT Services Apple OS X
Apple OSX Tiger IT Services
Progent's experts can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and email help, security services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent can also help your business with Apple iPhone support and iPad management, or moving to Apple's iCloud services. For business networks based exclusively on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, configuring and supporting a network environment that is reliable, safe, efficient and able to achieve your organization's business goals.
Remote Technical Support Exchange 2019 Cloud Voicemail
Exchange 2019 Mailbox Migration Professional
Progent can help your organization in any facet of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Technical Support SQL Server 2017 Migration
24x7 Integration Services SQL Server 2017 R Services
Progent's certified SQL Server 2017 consultants can help you to design and carry out a cost-effective migration from your current SQL Server databases and applications to SQL Server 2017.
Cisco and Microsoft Certified Experts Microsoft Windows 10 SCCM Specialist
Windows 10 Compatibility Testing Server Help
Progent's Microsoft-certified consulting experts can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Windows. Remote and onsite assessment and upgrade services for Windows 10 offered by Progent's experts include ROI estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, teleworker access, security and compliance, automated provisioning and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support staff and end users, and ongoing consulting support.
Top Rated Amazon MWS integration training Coding
Amazon MWS integration training Integration Firm
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.
SMS Migration Specialist
Systems Management Server 2003 Support and Setup
Progent’s Microsoft-certified experts provide small and mid-size businesses enterprise-class consulting services for SMS Server 2003 and System Center Configuration Manager, Microsoft's solutions for update and deployment management. Configuration Manager is Microsoft's new name for the change management solution previously called SMS Server. System Center Configuration Manager provides a variety of new features to SMS Server 2003 including comprehensive automation, built-in Vista Windows Server 2008 support, NAP security support, and boot image management. Progent’s certified engineers can help you use SMS 2003 or Configuration Manager 2007 economically for streamlined operating system and application installation, security patch administration, application metering, and software license reconciliation. Progent's engineers can also assist you to move smoothly from Systems Management Server to System Center Configuration Manager.
System Center MOM Consultants
Support and Setup Comprehensive Event Management
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, enhancing and fixing Microsoft SCOM solutions and offer companies of all sizes advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and set up SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to help you to fix serious issues uncovered by SCOM 2012.
Nagios Professional
Support Linux Network Monitoring
Network monitoring commonly consists of tracking a system's resource usage to help uncover data traffic bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that run under Linux or UNIX and can be deployed to monitor mixed-platform environments where UNIX and Windows operate together. Progent's network integration consultants can help you use both these programs to tune and troubleshoot your network. Progent's Linux consulting professionals offer small companies and developers help with administering and supporting UNIX/Linux and Solaris systems that coexist with Microsoft-based products.
MOM 2007 Integration
MOM 2007 Information Technology Consulting
Small to middle size companies can now get all the benefits of Operations Manager and also have fast access to Progent’s Microsoft and Cisco certified network support professionals. With Progent's economically priced network support programs, mid-size organizations can choose a simple co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer small and midsize business information systems enterprise-class availability, protection and productivity.
Google Cloud Machine Learning Specialists
Professionals Google GCP hybrid cloud integration
Progent can provide affordable online and on-premises consulting to help companies to move any portion of their core IT resources to Google Cloud Platform services. This can save management hassle and hardware costs and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
Emergency SQL Server Remote Support
SQL Server 2008 Upgrade Consultant
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast creation of cutting-edge high-end programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET environment.
Shared Help Desk Technology Consulting
Shared Service Desk Integration Services
Progent provides several essential kinds of Helpdesk support including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your clients easy access to a dependable support resource with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on giving the support Call Center a positive reputation as a solid contributor to business performance. Progent's target is to fix rather than merely report problems.
Best Wireless Integration Case Studies
Example Application Wireless
Progent provided a wireless networking environment that allowed a school to increase efficiency and avoid the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is intended for connecting remote locations as far as 2.5 miles apart and can reach even longer ranges. This wireless solution offered improved performance and dependability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it provided immunity to outside interference.
Mission Critical IT Applications Remote Troubleshooting
Largest Virtualization Consulting
By using virtual server technology, businesses are able to run many virtual servers on one physical server. Virtualization technology enables IT organizations to gain all the benefits of server segmentation, but without the costs that goes with buying additional server hardware. Virtualization is the enabling technology behind private clouds, which provide important advantages including reducing the costs of capital equipment, facilities, and management while improving information protection, network availability, and recoverability. Other key server management options are server monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's professional server management experts can help you in all aspects of server consolidation and administration to enable your company to contain costs and save time.
BlackBerry BPS Professional
BlackBerry BES Server Consulting
Progent offers the expertise of RIM BlackBerry-premier engineers who can assist small organizations to design, manage, and repair BlackBerry solutions affordably and successfully, eliminating the requirement for an internal BlackBerry expert and reducing the cost and hassle of maintaining a mobile workforce. Progent's BlackBerry engineers offer in-depth experience working with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's proven online support model, offers small and mid-size companies an efficient solution for integrating BlackBerry devices and software productively into their IT system.
Lync Server 2013 and SQL Server Consultant
Lync Server 2013 high availability Professionals
Lync Server 2013, now called Skype for Business, allows businesses of all sizes to create a centrally managed and protected communications environment that supports a BYOD computing style with instant messaging (IM), presence, web conferencing with application sharing, and both IP-based and PSTN telephony enabled for a wide range of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 experts and system architects can assist your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model appropriate for your current and future plans, deploy Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and onsite training to your IT staff and users. Progent offers expertise in key components of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
Dynamics GP Management Reporter Consultant Services
Specialists Dynamics GP FRx
Microsoft Dynamics GP/Great Plains accounting offers analysis and reporting features that let you monitor all business processes, revenues and spending, and market patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support expertise can enable you to design reports that let you understand your business more thoroughly, turning uncooked data into valuable management information. Progent can improve your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to deliver custom line-of-business application development and web commerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains.
64-bit Migration Consultants
Consultant Services 64-bit Server
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the key 32-bit programs that you want to keep plus the latest 64-bit versions of applications you wish to install.
Microsoft Exchange 2000 Upgrade Specialist
Upgrade Consultant Exchange 2000
Progent is among the most qualified IT consulting companies for integrating email and messaging systems powered by Exchange 2000. Progent is skilled in helping small and mid-size companies get the full benefits of Microsoft Exchange 2000 for typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 Server support.
Largest SCCM Planning Remote Support Services
SCCM Support Services
System Center Configuration Manager automates application and device provisioning and updating, simplifies compliance settings management, inventories network resources, guards against corporate data leakage, provides network health monitoring, allows secure self service, and delivers a common control mechanism for managing mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help you with any facet of designing, installing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Microsoft Windows Server 2019 Computer Consultants
Windows Server 2019 Security and Compliance Setup and Support
Progent's Windows Server 2019 disaster recovery preparedness consultants can help your business to plan and deploy a disaster recovery solution based on Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
CRM Online Consulting
MS CRM Computer Consultant
Microsoft CRM helps mid-market companies nurture positive customer interactions. Integrated Sales and Customer Service modules enable employees to share data to help improve selling success and deliver steady, efficient customer service. Progent can set up the optimal server and communications environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can show you how to combine Microsoft CRM with your sales or customer support databases.
24-7 Internet Security and Acceleration Server 2006 Online Support
TMG 2010 Security Contractor
Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet applications while enabling enhanced efficiency by making these resources accessible to authorized remote or mobile users. Internet Security and Acceleration Server helps protect business applications, services, and information across all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 experts can help you design, deploy, configure, and maintain Internet Security and Acceleration Server 2006 on your system so that your company achieves a highly functional and economical combination of protection, productivity, and speed.
SharePoint Portal Server 2003 Support
Microsoft Office SharePoint Server 2003 Integration Support
Progent’s Microsoft-certified experts offer organizations of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for intelligently coordinating people, groups and information. SharePoint Server provides a central location for your workers or customers to access, manage, share and manipulate relevant information, files, and applications and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services connect workers, clients, teams and projects with the data they’ve created in a way that makes data convenient to locate, download and re-use. Progent's SharePoint consultants can help your organization to support your existing SharePoint solution or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Engineers Excel 2003
Excel 2010 Consulting
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad variety of online support services to help your organization to plan, program, test, deploy, manage, and debug business applications based on any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to move your current Excel applications to the newest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Android phones and tablets, and fix compatibility issues between various versions of Office Excel. Progent offers as-needed help to organizations looking for a fast fix to a stubborn problem related to Office Excel and Progent can also provide comprehensive project management support for migrating or developing line-of-business applications based on Excel. Progent's affordable webinar training for Excel can be custom tailored to address the special requirements of individual users or teams.
UNIX Professionals
Sun Solaris Specialists
If your company network mixes Solaris platforms with MS Windows, Progent can assist you to integrate your IT resources into a cohesive environment that permits all your OS platforms to coexist for simple administration, seamless dataflow, high dependability, superior performance, and tight security. Progent's Solaris and Windows integration support services feature network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical help and troubleshooting, on-site technical support, and Contact Center services.
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