Remote Workers Computer Support Experts
Video Conferencing Setup Help for Your Telecommuters
Adding to your home-based workforce can have a significant effect on IT network infrastructure, security, and corporate culture. Progent has 20 years of background helping small and mid-size organizations to plan, deploy, optimize, manage, and debug network environments that support remote workers. Progent can assist your company to determine the right tools and adhere to leading practices in building and supporting a secure virtual ecosystem that promotes collaboration and gives top business value.
Progent can provide online IT services that range from on-demand consulting for guiding you over sporadic technical bottlenecks to full project management or co-management for implementing strategic initiatives.
Voice/Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing platforms from major vendors support online meetings, video conferencing, voice calls, chat, and content sharing for both local users and at-home workers. Many organizations utilize multiple products to meet the needs of their various partners and clients. Progent can help you manage your current voice/video conferencing ecosystem and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that supports real presence, IM, audio and video conferencing and calling as well as the seamless integration of these functions within Office desktop and Office 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you set up and manage Skype for Business clients to support your at-home workforce. For details about Progent's support services for Skype for Business, visit Skype for Business integration consulting.
- FaceTime is Apple's group video calling service for compatible iOS, iPad, iPod, and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections on compatible iOS or iPad devices. Newer versions of FaceTime support up to 32 simultaneous users for video calls. To learn about Progent's support for FaceTime and other popular Apple apps, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually any desktop or mobile device. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. Refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include IP voice and video conferencing, persistent threaded chat, plus file sharing. See Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can help you solidify up your WAN infrastructure to support these solutions and provide configuration and troubleshooting expertise.
To find out more about how Progent can help you create an at-home workforce solution, phone
An index of content::
Outsourcing Cisco ASA 5500 Firewall
Consultant Services Cisco ASA 5500 Firewall Upgrade
Progent's CCIE-certified network infrastructure experts can assist you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Engineer Amazon EC2 firewall integration
Amazon cloud integration Design Firm
Progent can provide affordable remote consulting to assist businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Engineer MongoLock ransomware recovery
Professional ransomware rebuild
Progent's proven ransomware recovery consultants can help your business to rebuild a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Lockbit or Nephilim.
Support Firms Arizona
West Virginia Information Technology Management
If your business does not need emergency remote support but you think you will require assistance with your information system soon, you can conserve time and expenses and ensure that the right IT skill will be ready when you require it by contacting a Progent sales specialist and registering as a client. For more information, phone 800-993-9400 or email information@progent.com.
24x7 Network Online Consulting
Online Consulting Operations Manager
Even if your business has a minimal computer support group and a modest technology budget, your information network can still feature the same high availability and responsiveness that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network consultants, the most recent system management software for proactive monitoring and alerts, and economical service packages such as a help desk call center to keep your mission-critical business applications and hardware up and running.
ProSight Endpoint Protection Services Support and Help
Virus Recovery Integration
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning technology to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to manage the complete threat lifecycle including blocking, identification, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows VSS and automatic network-wide immunization against new threats.
24/7 SCOM 2012 Microsoft Azure Monitoring Professionals
System Center 2012 Operations Manager Consultant
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and repairing System Center Operations Manager environments and can provide companies of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix serious issues detected by Microsoft SCOM 2012.
Exchange 2019 Hybrid Integation On-site Technical Support
Exchange 2019 Mailbox Server Integration Services
Progent can help you in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability system topology for an on-premises, cloud-based or hybrid environment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Remote SQL Server 2017 and Hyper-V Remote Support
Microsoft Expert SQL Server 2017 Cybersecurity Support Services
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of upgrading to SQL Server 2017 and can help you to plan and implement a smooth migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's consultants can provide online or onsite support services ranging from as-needed architecture assessment or debugging to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on time and on budget.
Engineer Fault-tolerant Data Centers
Immediate Fault-tolerant Data Centers Consultants
Progent's Data Center professionals can show you how to find fault-tolerant data centers that meet the specific needs of your business. High availability collocation sites are especially appealing to small businesses due to of their low cost and simplified logistics compared to taking a do-it-yourself strategy. Attempting to build an on-site data center with even a basic level of fault tolerance is financially prohibitive for the majority of small businesses. Progent can help you get all the benefits of non-stop data centers and fault tolerant colo sites by offering a complete range of consulting and maintenance services.
After Hours Remote Consulting wireless VoIP phone integration
wireless IP phone upgrades Computer Engineer
Cisco's wireless VoIP phones are industrial-grade wireless devices intended for professionals who are on the move within campus, hospitality, retail or other environments where management wants user endpoints that provide more control, data security and durability than is achievable with the BYOD mode of mobile communications. Creating solutions with Cisco's wireless IP phones typically requires that you configure and optimize numerous components of your Wi-Fi infrastructure including access points, routers and switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer online and on-premises support to help your organization build and manage a Cisco wireless VoIP phone deployment by delivering services that can range from debugging the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Protecting VPN Security
Consultant IPsec VPN
Progent offers small and medium size organizations professional support for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security vendors including Check Point Software, Juniper, and SonicWall. Progent can show you how to design a detailed security plan and select the right products from a variety of suppliers to support your security goals while sticking within your spending limits.
Microsoft Expert ISA 2004 Server Consultant
ISA Server Online Support Services
Progent's certified ISA Server consulting experts have broad experience developing corporate security designs for IT networks with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small company design and deploy an installation of Microsoft ISA Server 2004 that supports your information protection requirements without limiting your network.
IT Management Outsourcing Engineer
Engineers Network Management Outsourcing for Small Businesses
Progent's ProSight family of managed services are designed to provide organizations who maintain small internal network administration and support teams with affordable help from world-class management tools and technical expertise. Advantages of the ProSight catalog of managed IT services include flat-rate network maintenance expenses, automation of common administrative tasks, continual adoption of the latest technology, smooth transition from older technology to modern solutions, improved fit between computer technology with strategic objectives, access to seasoned network experts, and allowing management to concentrate on business rather than ever-changing computer technology.
Virtual Machine Manager IT Consultant
Support and Help SCVMM 2012 NVGRE Gateway
Progent can assist businesses of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to move from an older version of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 ecosystem so you realize maximum return on investment.
Largest Jabber and VPN Support
Technical Consultant Jabber and Expressway
Progent's Jabber consultants offer online or on-premises expertise to assist businesses of all sizes to design, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth expertise for the products, technologies and services that go into creating a cohesive Cisco Jabber solution including Cisco network devices and management software, Microsoft Office 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, WiFi networks, cyber security, cloud computing, telepresence systems, PBX systems, business continuity, and the many other components of a cohesive collaboration ecosystem.
Catalyst 9100 Series Access Point Consulting
Catalyst AP Management IT Services
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 Access Point consultants offer affordable online and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Radvision Video Conferencing Consultant
Best Radvision Video Conferencing Consultancy
Progent offers the support of a senior consultant with years of experience installing, managing, and upgrading immersive telepresence platforms from top-tier suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT support team, your ISP, and your telepresence platform vendor to assist your company increase the business value of your video conferencing solution.
Sun Solaris Specialists
Sun Solaris Specialist
Progent's Solaris family support experts offer small businesses and developers support for managing and supporting Solaris systems that run with Microsoft-based technology. Progent offers your organization contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with a convenient single source to show you how to build and manage a protected and reliable cross-platform network and communications infrastructure that allows Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
5500 Wireless Controller Remote Support
24x7x365 wireless LAN controller Help and Support
Cisco's Catalyst wireless controllers streamline the management of wireless LANs by unifying the provisioning and control of Wi-Fi access points, optimizing wireless performance by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and strengthening data security by identifying cyber threats and analyzing traffic content based on user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller solutions.
Microsoft Windows 7 Training Online Troubleshooting
Expert Microsoft Certified Windows 7 Backup and Restore Consultant Services
Progent's certified consultants can provide offsite and on-premises consulting services to assist your company to manage, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, disaster recovery, online access, smartphone and tablet integration, Wi-Fi network design, and 24x7 system monitoring.
Aironet Wireless Access Point Technology Consulting
Remote Technical Support Aironet Wave 2 Wi-Fi Access Point
Progent's Cisco-certified wireless consultants can help organizations of all sizes to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the performance, range, capacity, expandability, security and manageability needed for transparent connectivity between Wi-Fi and wired network infrastructure. Progent offers affordable remote and onsite support for both legacy and current 802.11ac Aironet wireless access points and Progent can help your business plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.
Juniper Junos Network Consulting
Top Juniper Junos Network Security Testing
Progent's Juniper Networks-certified network consultants can assist you to plan and deploy Juniper Firewall/VPN technology, enhance and support your network infrastructure, and upgrade smoothly from discontinued products to current releases. Progent's Junos OS engineers can also provide support for Juniper's flagship network control software to help your business to simplify the management and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain environments that include a mix of Juniper's OS platforms.
Office 365 Exchange Online and on-premises Exchange Online Technical Support
Office 365 and iPhones Specialists
Progent can help you to understand the wealth of subscription options offered with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to build and manage hybrid ecosystems that transparently combine on-premises and cloud resources.
24 Hour Exchange Server 2010 Migration Specialist
Specialists Exchange Server 2010 Migration
Progent's Microsoft and Cisco-certified network engineers can help you to determine the value of Microsoft Exchange 2010 for your business and can assist your IT staff to design and implement an efficient migration to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide quick payback by increasing your workers' efficiency, cutting the cost of equipment and support, simplifying administration, and consolidating your vital communications platforms.
Call Desk Sharing Computer Consulting
Urgent Specialists Shared Network Support Help Desk
Progent provides several basic types of Call Center services : Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals gives your customers easy access to a reliable support resource with years of experience delivering phone support and remote access repair for networks powered by Microsoft technology. Progent's concentration is on giving the support Help Desk a positive reputation as a key contributor to company performance. Progent's goal is to fix and not merely record problems.
Microsoft Certified Partner Microsoft ISA Server Online Consulting
Microsoft Certified ISA 2004 Enterprise Edition Server Specialist
Progent's Microsoft-certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with multiple offices, mobile users, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information security needs without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
Lync Server 2013 Front End Server Consultants
Lync Server 2013 Front End Pool Professional
Microsoft Lync 2013, renamed Skype for Business, enables organizations of all sizes to create a manageable and secure communications environment that permits the modern BYOD computing model with instant messaging (IM), presence, web conferencing with app sharing, as well as IP-based and PSTN telephony enabled for a wide assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and system integrators can help you to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or mixed model suitable for your current and future plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver live online and onsite training to your IT team and users. Progent offers in-depth expertise in key pieces of a Lync 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.
Top Ranked Exchange 2013 Upgrade Technology Consulting Services
Expert Microsoft Certified Exchange 2013 In-Place Hold IT Consulting
Microsoft Exchange Server 2013 includes major enhancements to the functionality of Exchange Server 2010 and delivers important new features plus a revamped structure. These improvements affect key areas including ease of administration, high availability (HA), security and compliance, operational costs, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, design an efficient validation and rollout strategy, and train your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing online consulting and management services for Microsoft Exchange Server 2013.
CCDP Expert Certified VPN Integration Services
Top Rated CCNP Certified Cisco VPN IT Consulting
Cisco's security and offsite connection technology for small organizations provide a complete range of easy-to-administer security products to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and VPN concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that fit best with your company objectives.
Cisco Firewall Integration Group
24-7 Cisco Management Support Organization
Progent can assist you to utilize Cisco's infrastructure technology to build a solid basis for your local, private cloud, or hybrid-cloud data center and improve operations in vital areas including resource consolidation, security and compliance, manageability, availability, and recoverability.
SharePoint Designer 2013 Network Consultant
Integration Services SharePoint 2013
Progent has been providing SharePoint support since the initial product was released over a decade ago, and Progent has the scope of technical know-how to help organizations of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine if an on-premises, online or hybrid deployment is best suited for your company; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management support or can assist in individual tasks associated with your SharePoint 2013 migration.
ProSight Private Cloud Services Consulting
24x7 Private Cloud Solutions Consultants
Progent's ProSight Virtual hosting services provide small and midsize companies a range of advantages including reduced capital costs, savings on operational costs, better management focus, world-class security, greater fault tolerance, and regulatory compliance.
Consulting Server Management
Virtual Server Technology Technology Professional
Server growth puts pressure on IT budgets and administrative resources. Server reduction via a virtual architecture promises lower TCO of hardware and faster ROI, more leveraged use of physical computers, simplified operations, enhanced network availability, and easier manageability. Typical uses for virtual machines include hardware consolidation, economical hosts for line-of-business legacy software running on outdated operating systems, and inexpensive quarantine of program development or pilot testing environments from on-line systems.
Windows Virtual Desktop for Apple Mac Computer Engineer
Remote Desktop Connection for Apple Mac Online Support
For businesses with a mix of Apple Mac and Microsoft Windows desktops, there are two popular alternatives for using Windows-only applications on an Apple Mac: remote access to a physical Windows computer or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a networked Windows-based PC to use Windows applications and share system resources. Microsoft's Virtual PC for Mac simulates Windows on an Apple Mac computer so that you can run Microsoft Windows applications locally. Progent's Mac technology support experts can assist your company to manage these products for running Microsoft Windows programs on your Macs and can also help you to evaluate and install other products for Microsoft Windows platform emulation.
Top Ranked Anti-Spam Support and Help
Anti-Spam Consulting
E-Mail Guard is a complete service for blocking spam and viruses. E-Mail Guard handles the security and administration of company email by offering constantly improved spam and virus filtering, policy management, content filtering, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and analysis tools as well as outbound email filtering to help you repair your email system and specify and regulate corporate email policy.
Support and Integration Postini
Anti-Spam Services
Email Guard by Postini offers constantly upgraded spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and service firm. If your company is too small to purchase for a regular Postini license, you can still have the use of Postini’s Perimeter Manager services through Progent’s E-Mail Guard spam filtering and virus defense aggregation offering. Progent’s expert e-mail protection professionals can help you develop an email security strategy that incorporates spam filtering and antivirus technologies and processes.
Offsite Workforce Cloud Integration Integration Support
Top Work at Home Cloud Integration Setup and Support
Progent can help small and medium-size companies to provide their at-home employees with transparent access to cloud resources.
Microsoft Expert SCDPM 2012 Security Technical Support
SCDPM 2012 Upgrade Support and Integration
Progent's Microsoft-certified consultants offer remote or onsite support to assist businesses of any size to plan, deploy, administer, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older releases of SCDPM or from a different backup system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent can provide as-needed help for fixing particularly challenging issues, or comprehensive project management support. Progent can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Meraki MR66 Access Point Configuration
After Hours Meraki AP Management Outsourcing
Progent's Meraki wireless AP experts offer online and onsite support services to help businesses of all sizes to design, deploy, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as switches, routers and ASA firewalls to build a seamless network infrastructure that delivers the same connectivity, responsiveness, security, ease of management and uptime for wired and wireless clients irrespective of their mobility or device.
Windows Server 2019 Kubernetes Containers Setup and Support
Windows Server 2019 Virtual Machine On-site Support
Progent's certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers significant enhancements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Wireless Security Inventory Consulting
Professional Cybersecurity Assessment
Progent offers several network security service bundles designed to deliver larger enterprises an objective and thorough security evaluation from a team of premier security engineers. All Progent's network security assessment packages feature a suite of services including automated scans from inside and from outside the corporate security perimeter, professional interpretation of scanned data by accredited security engineers, creation of a paper documenting the findings, plus a live high-level executive summary and an in-depth live outbrief for in-house IT managers.
SQL Server 2016 Monitoring Technical Support
SQL Server 2016 Disaster Recovery Computer Consultant
SQL Server 2016 offers major improvements in speed, scale, data security, high-availability, mobile computing integration, and built-in BI. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Jason integration, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to assist businesses of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and SCOM.
CCIE Expert Certified Catalyst 9105i Access Point IT Consulting
Catalyst 802.11ax Access Point Online Help
Progent's Cisco-certified Catalyst 802.11ax WAP experts offer economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
24x7 HelpDesk Consultant
Remote 24x7 Call Center On-site Support
The Help Desk Call Center support model adopted by Progent gives small businesses an efficient alternative to dependence on freelance service individuals by offering extensive technical knowledge accessible to multiple support groups, optional 24x7 availability of urgent assistance, fast escalation to top-level experts for handling even the most complex problems, service consistency and dependability, prompt follow through overseen by veteran support managers, a selection of easy-to-use ways for initiating service jobs, plus excellent process visibility made possible by trouble ticket updates and accessible through a web portal.
Help and Support Cluster Server Windows 2012 R2
Clustered Windows Server 2012 R2 Computer Consultant
Progent's Microsoft-certified failover clustering experts can help businesses to evaluate the advantages of utilizing Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery strategy, help you to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual ones, and help you to automate the administration of failover clusters.
Top Ranked Excel PivotTable Expert Development
24 Hour Excel 2000 Consultancy
Progent's certified Excel and Office 365 Excel consultants offer a wide range of online services to help you to design, program, pilot test, deploy, administer, and debug business applications based on any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to migrate your existing Excel applications to the newest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android smartphones and tablets, and fix compatibility problems between various versions of Office Excel. Progent can provide as-needed help to clients looking for a fast fix to a stubborn problem associated with Office Excel and Progent can also provide comprehensive project management support for upgrading or developing mission-critical applications based on Excel. Progent's cost-effective online training for Excel can be custom tailored to meet the special requirements of individuals or groups.
Open Now Microsoft Exchange 2016 Upgrade Planning Online Support
Consultant Exchange 2016 Upgrade Planning
Progent can assist you in any and all phases of your migration to Exchange 2016 such as designing HA system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your VMs, databases and logs; configuring hardware load balancing for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Expert On-site Technical Support Dynamics GP Accounting
Great Plains Computer Consultants
Progent’s Microsoft certified consultants provide a variety of consulting services for Dynamics GP. Dynamics GP is a financial and business analysis solution built, like all Microsoft financial solutions, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP provides a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and integrate, and with its modular approach you are able to license only the functions you currently require, with the ability to add clients and increase capabilities in the future. Progent’s Dynamics GP/Great Plains consulting engineers can show you how to install, customize and manage the latest version of Dynamics GP or upgrade smoothly from an earlier release.
Microsoft Teams with Exchange Online Consultant
Microsoft Teams AD Federation Services Consultant Services
Progent can assist your business to plan a migration to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Office 365 Exchange migration Integration Services
Office 365 AD Connect On-site Support
Progent can help you to evaluate the wealth of subscription options available with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to build and manage hybrid networks that transparently combine on-premises and cloud products and services.
SCDPM 2012 Backup and Recovery Network Consultant
SCDPM 2012 and Exchange On-site Technical Support
Progent's Microsoft-certified consultants offer online or in-person expertise to assist companies of any size to design, deploy, manage, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older versions of SCDPM or from another backup system, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide as-needed help for resolving particularly stubborn problems, or full project management support. Progent can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
prime infrastructure Remote Technical Support
Biggest Technology Consulting Services WLAN controller
Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi APs, tuning wireless performance by reducing the effect of radio frequency congestion, enhancing wireless availability with rapid auto-failover, and strengthening security by detecting cyber threats and filtering traffic content according to user type and location. Progent can assist you to configure Cisco Wi-Fi controller appliances to manage wireless networks of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern Wi-Fi controller technology.
24-Hour Extended Support Desk Specialists
Virtual Support Desk Professional
Progent offers several essential types of Contact Center services : Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals offers your customers instant access to a reliable technical group with extensive experience providing phone support and online repair for IT systems based on Microsoft products. Progent's focus is on giving the support Help Desk a respected reputation as a solid contributor to business productivity. Progent's goal is to resolve rather than simply record problems.
IT Outsourcing Consultant Prices
24 Hour Cisco Certified Experts Consulting Hourly Price Network Support Group
Progent's pricing model is to charge for remote support and on-premises visits per minute. As a result, you are invoiced only for received support. Progent does not demand a higher rate for off-hours or urgent support, and inside California or in regions where Progent provides on-premises service, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. Also, Progent imposes no service activation fee and asks no monthly commitment for services provided during normal business hours. Many support organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids large invoices for fast solutions so you will not be tempted to permit minor problems to stay unaddressed.
Microsoft Access performance tuning Designer
Top Programming Companies Access
Progent can provide cost-effective remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and offers advanced help for application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored online training for Office Access development and database management.
Online Technical Support Solaris
UNIX Consultants
If your office computer system combines Solaris technology with Windows, Progent can help you to integrate your computers into a unified network that allows all your operating systems to coexist for simple administration, transparent information exchange, high availability, superior performance, and strong security. Progent's Solaris and MS Windows coexistence assistance services feature IT architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical support and repair, in-person technical support, and Helpdesk support.
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