At Home Workforce Computer Support Specialists
Data Protection Expertise for Your Offsite Workers
Expanding your at-home pool of workers can have a major impact on IT infrastructure, cybersecurity, and your business culture. Progent has two decades of background helping small and mid-size organizations to design, deploy, tune, manage, and troubleshoot network environments that incorporate an offsite workforce. Progent can help you to select the appropriate technologies and adhere to best practices in creating and maintaining a secure virtualized ecosystem that facilitates teamwork and gives top business value.
Progent can provide online IT services that range from on-demand support for helping you past sporadic IT roadblocks to full project management for implementing strategic initiatives.
Data Protection for Your At-Home Workforce
Data Protection involves processes and technologies for backing up and restoring critical data so as to minimize data loss and recovery time in case of storage system failures caused by hardware breakdowns, software glitches, human error, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to design and manage in hybrid network environments that incorporate private data centers, public clouds, and an at-home workforce. Progent offers expert support for popular cloud-based backup software and can provide data protection services that allow Progent to monitor and manage your backup and restore processes remotely. Progent can also provide the guidance of senior consultants who can help you design and test a disaster recovery/business continuity (DR/BC) strategy appropriate for your organization.
- Backup/Recovery solutions for at-home workers must address multiple types of endpoint devices. Progent can provide online access to consultants with expertise in a wide range of platforms for backing up Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iPads, tablets and smartphones. Popular backup/restore products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Symantec Backup Exec, CrashPlan, Acronis Backup and Recovery, Mozy, Retrospect, and Time Machine. To protect resources distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and features fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity plans commonly envision scenarios that require a rapid switch to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity planning specialists can help you to create, document and test a strategy for allowing your core employees to work temporarily from home.
To find out more about how Progent can help you create an at-home workforce solution, phone
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Microsoft Teams and iPad Engineer
Microsoft Teams with OneDrive Services
Progent can help your organization to design a migration to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud or hybrid implementation of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
FRx Reports Programming Companies
Microsoft Access Reports
Progent can provide remote and onsite expertise to help you with any facet of business intelligence reporting ranging from debugging or modernizing applications to designing and deploying a comprehensive business intelligence environment. Progent's BI experts can help you to support your current reporting system, help you to migrate reports and databases from an outdated reporting product to a modern solution, and provide as-needed remote mentoring tailored to your specific needs. Progent’s business reporting and analytics consultants can provide experience in all popular BI reporting and visualization platforms such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.
Progent Contact
Progent Phone Numbers
For small businesses considering Progent's IT outsourcing, consulting, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.
Support and Setup System Center 2016 and Hyper-V Integration
Online Support Services SCSM 2016
System Center 2016 provides major improvements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10; unified management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team can provide advanced online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new deployment of System Center 2016, extend or tune your current one, upgrade efficiently from a prior release of System Center, or debug your System Center solution.
MSP360 Server Backup Online Support Services
MSP360 Ultimate Backup Help and Support
Progent's data protection experts can assist you to design, deploy and debug a backup/restore solution based on MSP360 technology. MSP360 offers file/folder or image backup/recovery for virtual machines and physical machines, works with all leading public clouds, and permits you to create a data protection ecosystem with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to prevent data loss caused by human mistakes, system errors, malicious insiders, and malware assaults such as ransomware.
Consulting Firms Small Office
Small Office Network Documentation
Progent is a leader in affordably providing enterprise-class network help to small businesses. Progent's achievement in addressing the IT service needs of the chronically underserviced small company sector is the combined result of major technical and process breakthroughs that have removed a great deal of the conventional costs out of managing network service, injected unmatched professional expertise into the support mechanism, and significantly accelerated the solution cycle.
Citrix StorageLink Specialists
Citrix StorageLink Site Recovery Consultant Services
Progent's Citrix-certified consultants can help you to assess the business value of the various versions of Essentials for Hyper-V, assist you to integrate Citrix management tools with your Hyper-V network, and show you how to use Citrix Essentials to improve the performance, uptime, flexibility, and fault tolerance of your virtualized environment while reducing the cost of resources and support and simplifying administrative processes.
Work at Home Video Conferencing Online Help
Online Troubleshooting Remote Workforce Video Conferencing
Progent can assist small and mid-size companies to deploy and troubleshoot teleconferencing technology to enable their at-home employees to collaborate efficiently with teammates and customers.
Online Support Microsoft 365 AD Connect
Computer Consulting Microsoft 365 Exchange Online and on-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid networks that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have specific mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any facet of designing, implementing and debugging your hybrid Exchange network. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is carried out on time and on budget.
Consultant Services Jabber and Expressway
Jabber and Webex Meeting Server Remote Support
Progent's Cisco Jabber consultants can provide online or onsite expertise to help businesses of any size to plan, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers in-depth support for the products, technologies and services that go into building an end-to-end Cisco Jabber solution such as Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.
Flexential Colocation Center Engineer
Flexential Data Center Specialist
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting services. Progent has a team of network experts located in the vicinity of Tampa, and Progent also offers online expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior DRBC planning experts. Progent can also assist your business to plan and carry out a migration to the Flexential facility by providing services such as designing system configuration, specifying hardware, system configuration and testing, debugging, setting up online management, and training your network support team.
Specialists Dynamics GP Excel Cubes
24-7 Microsoft Dynamics GP Applications Consultant
Progent's background delivering Microsoft .NET services and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom line-of-business applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you design reports that allow you to track your business more effectively, turning uncooked data into valuable insights into your business.
Design Firms Microsoft Azure cloud integration
Microsoft Azure enterprise hybrid cloud solutions Consulting Services
Progent can help small businesses to move any part of their computing infrastructure to Microsoft Azure. This can simplify IT management and reduce hardware investments. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and resources and make sure that you sidestep the typical mistakes small companies make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Android handhelds.
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