Remote Workers Computer Support Consulting
Data Protection Services for Your Teleworkers
Adding to your home-based workforce can have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has two decades of background helping small and medium-size organizations to plan, deploy, tune, manage, and troubleshoot networks that support a remote workforce. offsite workers. Progent can help you to determine the appropriate tools and adhere to leading practices in building and maintaining a safe virtualized ecosystem that promotes collaboration and gives top value.
Progent can provide online IT services that range from on-demand support for helping you past occasional technical bottlenecks to comprehensive project management for implementing strategic initiatives.
Data Protection for Your At-Home Workforce
Data Protection involves processes and technologies for backing up and restoring critical data so as to minimize data loss and recovery time in case of storage system failures caused by hardware breakdowns, software glitches, human error, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to design and manage in hybrid network environments that incorporate private data centers, public clouds, and an at-home workforce. Progent offers expert support for popular cloud-based backup software and can provide data protection services that allow Progent to monitor and manage your backup and restore processes remotely. Progent can also provide the guidance of senior consultants who can help you design and test a disaster recovery/business continuity (DR/BC) strategy appropriate for your organization.
- Backup/Recovery solutions for at-home workers must address multiple types of endpoint devices. Progent can provide online access to consultants with expertise in a wide range of platforms for backing up Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iPads, tablets and smartphones. Popular backup/restore products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Symantec Backup Exec, CrashPlan, Acronis Backup and Recovery, Mozy, Retrospect, and Time Machine. To protect resources distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and features fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity plans commonly envision scenarios that require a rapid switch to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity planning specialists can help you to create, document and test a strategy for allowing your core employees to work temporarily from home.
To find out more about how Progent can help you create an at-home workforce solution, phone
An index of content::
Midsized Company Small Business Network Consulting Services
Mid-sized Company Outsourcing Firm
Progent offers technical support for mid-size companies with 100 to 250 system users. The mid-size business or work group has typically been an underserved part of the market for IT support expertise. The overhead and service delivery models of major outside support organizations make them too expensive for the ordinary mid-size company or small medium business (SMB), which commonly has a minimal information technology budget with which to support an IT network whose advanced technology and sophistication are often comparable to the information systems of much larger companies. Progent's service delivery model, which takes full advantage of online support, virtual office infrastructure and 24x7 network monitoring, significantly reduces the network support expenses of a small-medium business while providing the mid-size company with big-company support from certified, world-class consultants with background in a wide range of midsized business technologies. If your mid-sized organization or small business is looking for the quality of network help appropriate for a medium size organization without paying big-company costs, contact Progent.
OS X Disaster Recovery Onsite Technical Support
Mac Network Security Consultants
Progent's CISM-certified security staff can help you safeguard your Mac environment through expert support offerings including running security tests, recovery from virus and denial of service attacks, setting up firewalls, integrating safe off-site and mobile access, deploying automated software for defense against viruses, spam, and malware, and developing a company-wide security plan adapted for the particular goals of your corporate information system.
Exchange 2019 Hybrid Deployment Troubleshooting
Online Support Services Exchange 2019 and Outlook
Progent can help you in any phase of your migration to Exchange Server 2019 including configuring Windows Server 2019 for hosting Exchange; designing HA system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up HLB; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook clients.
CRS Core Router Professional
CCNP Certified Online Help 1800 ISR Router
Cisco offers an extensive array of routers that includes appliances built to deliver the security, performance, and availability required by customers from small offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system uptime. Progent can help you choose and configure Cisco routers to establish a solid foundation for your IT system and to make it easy to expand as you add new users, open new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS platform, such as Cisco's 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.
24/7 Professional Infor SyteLine CloudSuite Migration
Technology Professional Infor SyteLine CloudSuite General Ledger
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing and service companies to manage complicated supply chains and improve the efficiency of critical business processes in order to get products to market fast and adhere to customer schedules consistently. Progent offers the skills of an ERP consultant with over two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite services that spans from occasional advice to end-to-end solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, customization, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, training, and database administration.
Building-to-building Wireless Support and Setup
Wireless Bridge IT Consultant
Progent’s wireless professionals can help small organizations design, select, evaluate, deploy and support secure building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a level of protection that matches or excels wired interfaces. Progent provides expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to identify and install the wireless connectivity solutions that fit best with your company needs.
802.11x Wi-Fi Site Survey Computer Consultants
Support and Help Wi-Fi Site Survey
Progent's wireless site survey and predictive modeling make it easy to plan, implement and troubleshoot a Wi-Fi LAN adapted to your environment, offering you a WLAN that has the reception, performance, density, QoS, security, and hand-off capability your business requires. Wireless survey services from Progent include online predictive analysis for designing a wireless network and on-premises site survey services for confirming, tuning, and debugging an operational wireless network.
Nagios Specialists
Specialists Nagios for Linux
Nagios and MRTG are powerful, license-free monitoring tools that run on Linux and can be deployed to analyze UNIX/Linux environments, Microsoft Windows systems, or mixed-platform situations in which the Linux OS and Microsoft Windows coexist. Nagios allows system support engineers to monitor network services including POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher lets you graph the traffic through SNMP-enabled network devices such as processors, routers, and switches. Progent's network monitoring engineers can show you how to utilize both these programs to streamline and repair your computer network.
24/7 Microsoft Windows 10 Professionals
Windows 10 Microsoft Deployment Toolkit Professionals
Progent's Microsoft-certified consulting experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Online and onsite assessment and migration support for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project supervision, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile management, telecommuter access, data and identity security, streamlined deployment and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and users, and ongoing technical help.
Altaro VM Backup Integration Configuration
Consultant Services Altaro VM Backup Deduplication
Altaro VM Backup offers small businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular recovery capability for specific files and emails, extensive support for Windows CSV and VMware vCenter for managing larger deployments, and support for Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is an Altaro partner and can provide a broad array of services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.
Consult Internal Network Security Scan
Information Risk Evaluation Consultant
Progent offers small businesses two ultra-affordable network security evaluation scanning packages that include, at a set price, remotely managed inventory scans of your security profile which are evaluated by certified security specialists who assess the results of the scan, deliver unbiased summaries of your current security vulnerability, and offer suggestions for remediation. Progent has developed two complementary network security inventory packages for external and internal security testing that are priced to fit the budgetary realities of small companies while delivering enterprise-quality assessments of your network's exposure to assault.
Google Cloud integration Engineer
Engineers Google Cloud GKE
Progent can provide affordable remote and on-premises consulting to assist organizations to move any portion of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and enable access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security.
Emergency Developer SQL Server Analysis Services
Microsoft Certified Expert Access Integration
Progent offers remote and on premises consulting to help you with any facet of BI reporting ranging from debugging or enhancing reports to designing and implementing an advanced business intelligence solution. Progent's BI experts can assist your company to support your existing reporting environment, help you to upgrade databases and applications from a legacy reporting platform to a current one, and deliver custom remote mentoring to meet your individual needs. Progent’s management reporting consultants can provide expertise in all popular business analytics reporting platforms such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.
Computer Consulting Windows Server 2016 Storage Replica
IT Services Windows Server 2016 Hybrid
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting to assist organizations of all sizes to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
CompTIA Security+ Consulting Firm
Open Now ACTC Outsourcing Companies
Progent provides clients the services of engineers who have been awarded some of the computer industry's most prized certifications. Progent thinks that clients have the right to know that their IT support consultants have accredited testing as well as broad real-world backgrounds so that Progent's clients can engage Progent's support with confidence. In many cases, vendor certifications such as the CCIE brings privileges for significantly better vendor help than is available to uncertified service providers, allowing Progent to offer clients a better class of IT service. In addition, recognized credentials such as CISA or ISSAP for network security can help corporate clients to show compliance with regulatory demands by using the assistance of accredited industry experts.
Juniper Junos os Protecting
Juniper Junos Configuration Security Organization
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Catalyst 802.11ax Wireless IT Consulting
Consultant Services Catalyst 9100 Series Access Point
Progent's Cisco Catalyst Wi-Fi 6 Wireless Access Point experts offer affordable remote and onsite support for Catalyst Wi-Fi 6 wireless APs.
On-site Technical Support Dynamics GP 2013
Dynamics GP/Great Plains Specialist
Key features of Dynamics GP/Great Plains software include a modular structure that lets you buy just the components you need, a standardized foundation built on Microsoft technologies to secure your investment and offer a tightly integrated environment, advanced reporting services that allow you to track all operations, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the ability to process data from virtually any database or desktop application into Microsoft Dynamics GP, plus an open design that makes it possible to develop custom applications. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to show you how to convert the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business management solution.
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