Offsite Workforce Computer Support Consultants
Data Protection Expertise for Your Telecommuters
Adding to your home-based or hybrid workforce can have a significant effect on IT network infrastructure, cybersecurity, and your business culture. Progent has two decades of experience helping small and medium-size organizations to plan, deploy, tune, manage, and debug network environments that incorporate remote workers. Progent can help you to select the right tools and follow best practices in building and supporting a secure virtual ecosystem that promotes teamwork and delivers maximum value.
Progent can provide remote services ranging from as-needed consulting for helping you over sporadic technical bottlenecks to full project management or co-management for successfully completing mission-critical initiatives.
Data Protection for Your At-Home Workforce
Data Protection involves processes and technologies for backing up and restoring critical data so as to minimize data loss and recovery time in case of storage system failures caused by hardware breakdowns, software glitches, human error, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to design and manage in hybrid network environments that incorporate private data centers, public clouds, and an at-home workforce. Progent offers expert support for popular cloud-based backup software and can provide data protection services that allow Progent to monitor and manage your backup and restore processes remotely. Progent can also provide the guidance of senior consultants who can help you design and test a disaster recovery/business continuity (DR/BC) strategy appropriate for your organization.
- Backup/Recovery solutions for at-home workers must address multiple types of endpoint devices. Progent can provide online access to consultants with expertise in a wide range of platforms for backing up Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iPads, tablets and smartphones. Popular backup/restore products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Symantec Backup Exec, CrashPlan, Acronis Backup and Recovery, Mozy, Retrospect, and Time Machine. To protect resources distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and features fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity plans commonly envision scenarios that require a rapid switch to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity planning specialists can help you to create, document and test a strategy for allowing your core employees to work temporarily from home.
To find out more about how Progent can help you create an at-home workforce solution, phone
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VPN Technology Consulting Services
VPN Specialists
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the versatility to evolve with your changing business needs. Progent's Cisco-Premier network experts support Cisco's complete family of products targeted at eliminating information theft, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can help you integrate Cisco products to achieve secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control foundation for user certification, permissions, and tracking from an easy-to-use Web interface.
Work at Home Teleconferencing Integration Services
Remote Workers Video Conferencing Remote Troubleshooting
Progent can help small and mid-size businesses to deploy and troubleshoot teleconferencing platforms to enable their teleworkers to communicate effectively with fellow workers and clients.
Consultancy Infor SyteLine CloudSuite Quality Control
24x7 Infor SyteLine ERP Consultant
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing, distribution and service organizations to manage complicated supply chains and streamline critical processes to get products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with more than 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that can range from as-needed guidance to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.
Service Reports Consultant Services
MS Certified Service Reports Consulting
Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed services. Unlike some freelance consultants or local support firms who provide scant documentation or details of services performed, every service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the service documentation transmitted by each staff member to each customer. The discipline of detailing and organizing support activity allows more efficient support and eliminates a variety of typical misfortunes such as when a support customer is virtually held captive to a consultant who won't release vital service information.
ProSight IT Management Outsourcing Consulting
Remote Network Monitoring Technology Professional
Progent's ProSight family of managed IT services are geared to provide businesses who maintain minimal internal IT administration and support teams with affordable access to enterprise-class management platforms and consulting expertise. Advantages of Progent's ProSight catalog of managed IT services include flat-rate network management costs, automation of routine management processes, ongoing absorption of the latest information technology, smooth transition from older systems to up-to-date solutions, improved alignment of computer technology with strategic goals, guidance from veteran IT experts, and freeing up management to concentrate on business issues rather than ever-changing information technology.
Teleworker VoIP Support Services
Work from Home IP Voice Network Consultants
Progent can assist small and medium-size organizations to configure VoIP platforms to provide their at-home workforce the benefit of seamless extensions of the corporate phone network.
Computer Consultants Teleworker Services
Helpdesk for Remote Workers On-site Technical Support
Progent has two decades of experience assisting small and mid-size companies to plan, implement, tune, administer, and debug computer networks that incorporate teleworkers.
Windows Server 2012R2 Technology Consulting Services
Windows Server 2012R2 Support and Help
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your network for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support staff, develop a corporate-wide security strategy, streamline network administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
MongoLock ransomware recovery Consultant
MongoLock ransomware recovery Consulting
Progent's experienced ransomware recovery experts can assist your business to rebuild an IT network damaged by a ransomware virus like Ryuk, Dharma, Hermes, or MongoLock.
Checkpoint Certified Systems Engineer (CCSE) Networking Group
Red Hat Certified Technician (RHCT) Information Technology Support
Progent offers clients access to engineers who have earned some of the IT industry's most prized credentials. Progent thinks that customers have the right to be sure that their IT support consultants have accredited training plus extensive practical field experience so that Progent's clients can use Progent's service with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) confers priority for significantly better vendor support than is offered to uncertified service providers, enabling Progent to offer clients a better class of IT service. In addition, major certifications such as CISSP or ISSEP for network security can aid corporate clients to demonstrate compliance with regulatory requirements by using the services of recognized IT experts.
Consultants Ransomware Recovery Preparedness Review
Ransomware Recovery Preparedness Assessment Consult
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to get an unbiased assessment of the health of their IT system. Powered by some of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a more manageable and safer Active Directory environment. Both options also offer the long-term advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include easier network management, better compliance with data security standards, higher utilization of IT assets, quicker troubleshooting, more reliable backup and recovery, and increased uptime.
Help and Support Windows Server 2008 DirectAccess
Windows Server 2008 BranchCache Specialists
Microsoft Windows Server 2008 represents a major advance in making IT networks more secure and fault tolerant, simpler to virtualize and administer, faster, and able to offer an improved environment for web publishing. Progent can help your business get the most from the enhancements built into Windows Server 2008 by delivering certified consulting, troubleshooting, education, staffing, network monitoring, and security engineering expertise.
24-7 Firepower Management Center Online Consulting
Professional Cisco firewall IPS
Progent's Cisco-premier CCIE network engineers can assist you to maintain your existing PIX 500 or ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, tune, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Microsoft Certified Expert Azure Hybrid integration Consulting
Microsoft Entra Domain Services Consultant Services
Progent can help you to design and implement an efficient move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management across onsite and cloud resources.
Meraki 802.11ac AP IT Consultant
After Hours Meraki MR18 Access Point Consulting
Progent's Cisco-certified Wi-Fi networking experts offer remote and on-premises consulting and troubleshooting services to assist you to design, configure, administer, optimize, and debug wireless networks that incorporate Cisco's Meraki APs. Progent's experts can also assist your organization to plan and implement hybrid networks that integrate on-premises and cloud-hosted services and that deliver seamless connectivity, advanced security, unified management, and dependable operation for all your wired and wireless endpoints.
System Center 2016 Amazon AWS Integration Troubleshooting
Microsoft Certified System Center 2016 Configuration Manager Online Help
Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10; unified management of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and configure a new deployment of System Center 2016, extend or optimize an existing one, migrate efficiently from a prior release of System Center, or debug your System Center solution.
Windows Server Essentials Backup Technology Professional
Windows Server Essentials and Exchange Consulting
Progent's consultants can provide budget-friendly remote consulting and troubleshooting for Windows Server Essentials. Progent can provide full-service project management so you can design and carry out an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
ISA 2006 Outsourcing
Microsoft ISA Server 2006 Consultants
Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet resources while supporting increased efficiency by making these resources accessible to legitimate remote or mobile users. Internet Security and Acceleration Server helps guard corporate applications, services, and data throughout all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-certified ISA Server consultants can help you design, deploy, configure, and maintain ISA Server 2006 on your system so that your company benefits from a highly functional and affordable combination of security, productivity, and speed.
Microsoft Project Server 2010 Support and Integration
Microsoft Project Server 2013 Integration Services
Progent's Microsoft-certified consultants can provide advanced support in deploying, operating and troubleshooting any edition of Project Server and can deliver a broad variety of cost-effective online consulting services following industry best practices to assist organizations of any size to get all the benefits of this powerful platform. Support services available from Progent include system planning, installation and migration, strategies for safe file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training.
Expert Microsoft Certified Dynamics GP Accounting Support and Help
Online Support Services Dynamics GP/Great Plains
Progent's Microsoft certified consultants offer a variety of support services for Dynamics GP. Dynamics GP is a Microsoft financial platform and corporate management tool based, like all Microsoft financial tools, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting software in the Microsoft Dynamics GP line, offers an affordable solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP is easy to install and configure, and with its modular design you are able to license only the functions you currently need, with the ability to add users and enlarge capabilities in the future. Progent's Dynamics GP/Great Plains Software consulting experts can show you how to deploy, customize and administer Dynamics GP 2010 and also older editions of Microsoft Dynamics GP.
24-Hour MSP360 GSuite Backup Configuration
MSP360 Managed Cloud Backup/Restore Technology Consulting
Progent can help you to create, implement and administer a backup plan based on MSP360 Backup technology to protect your IT assets residing on any major public cloud. Progent offers monitoring and management to protect against data loss caused by user miscues, software errors, malicious insiders, and external assaults such as ransomware.
Progent Management Team Administration
Network Consulting Firms Progent's Management
Progent's management team includes seasoned professionals with years of background providing computer consulting, troubleshooting, and strategic information system planning to organizations ranging in size from startups to Fortune 500 companies. Great service calls for great personnel, and Progent is proud to have put together a management team able to provide customers with the top service value available anywhere.
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