Progent’s Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for efficiently coordinating people, groups and information. SharePoint Server offers a common spot for your employees or clients to access, manage, distribute and manipulate useful data, files, and software and to interact with one another. SharePoint enables quicker and better decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the data they’ve developed in a manner that makes data easy to find, download and apply. Progent's SharePoint consultants can help your organization to maintain your current SharePoint ecosystem or migrate to the current version of SharePoint.
Progent is a certified Altaro partner and can design and manage an implementation of Altaro Office 365 Backup to safeguard your M365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
Les Kent has a 35-year track record of effective network integration, business management, marketing, and operations. He has demonstrated a knack for creating elegant IT solutions during his time as as a system architect, programmer, project manager, implementation consultant, and troubleshooter for small businesses, start-ups, and global corporations.
Cisco's Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and control of Wi-Fi APs, optimizing wireless throughput by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening data security by detecting cyber threats and analyzing network traffic according to user class and locale. Progent can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient transition to Cisco's modern wireless controller technology.
Microsoft Lync 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, and both VoIP and PSTN calling. Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines administration through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating VoIP hardware and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support services to assist you to manage and troubleshoot your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist you to plan and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of ISA Server 2006 and provides a easily administered web gateway that acts as a one-server platform for an array of security functions such as an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security reporting capabilities, allows customized reporting powered by SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft consultants can assist you to design and carry out pilot and production deployments; integrate Microsoft Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also assist you to migrate smoothly to Forefront Threat Management Gateway from ISA Server.
E-Mail Guard is Progent's economical antispam and anti-virus managed service that gives small companies world-class defense against spam, viruses, DHA attacks, and other forms of e-mail-based assaults on computer networks. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated library of web-based anti-spam and antivirus services that defuse email attacks before they are able to breech the company firewall. Perimeter Manager also lets administrators track and manage their email application, irrespective of server platform, hardware technology, or data center location.
The Contact Center service delivery structure used by Progent's Technical Response Center gives small and midsize companies an dependable alternative to reliance on independent consultants by offering extensive expertise shared by numerous support teams, optional round-the-clock availability of emergency help, fast escalation to world-class engineers for handling even the most difficult problems, support consistency and dependability, quick follow-up overseen by seasoned support administrators, a selection of convenient ways for requesting support tasks, plus excellent process transparency enabled by trouble ticket updates and available via a web portal.
If your office computer system combines Linux technology platforms with MS Windows, Progent can assist you to integrate your computers into a unified network that allows all your operating systems to run side by side for simple management, seamless information exchange, high reliability, superior performance, and tight protection. Progent's Linux and Microsoft Windows integration assistance services feature network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote technical support and repair, in-person technical support, and Help Desk outsourcing.
Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout plans, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT support, staff, develop an enterprise-wide security strategy, automate IT management, help with application development, and build and validate a DR/BC plan.
Progent can assist small and medium-size businesses to deploy efficient remote endpoint management systems for maintaining devices operated by at-home workers.
Progent's Data Center consultants can show you how to find high availability data centers that meet the specific needs of your business. High availability co-location sites are especially attractive to small companies due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to build an in-house data center with even a basic degree of fault tolerance is too costly for the majority of small companies. Progent is ready to help you get all the benefits of non-stop data centers and 24x7 colo sites by providing a complete array of engineering and maintenance services.
Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, tune, administer, and troubleshoot computer networks that incorporate at-home workers.
Progent can help you to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from an older change management platform or help you to enhance your existing SCCM 2012 ecosystem to support your evolving business requirements. Also, Progent can assist you to build an infrastructure that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services (IIS).
Progent's ProSight Virtual Hosting service combines advanced virtualization technology, a world-class data center facility, and the technical support services of Progent's Microsoft-certified engineering group to provide small businesses with a complete IT outsourcing solution that enhances network dependability and security, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a smaller business can have each of its operating system platforms and key application servers supported within a secure and fault tolerant data center on a fast, high-availability virtual server configured and supported by Progent's computer service professionals.
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Progent's ProSight Active Security Monitoring (ASM) incorporates next generation behavior-based analysis tools from SentinelOne to defend endpoints as well as physical and virtual servers against known as well as new ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
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Progent's Linux consulting experts offer small and mid-size businesses and software developers assistance with managing and maintaining Linux computers that coexist with Microsoft-powered networks. Progent can give your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad range of expertise offers you a convenient one-stop consulting firm to show you how to build and manage a secure and robust cross-platform network and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's Cisco certified network infrastructure experts can assist your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers the support of a certified engineer with an extensive background integrating products from the leading video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can assist you to design, configure, expand, or troubleshoot a video conferencing solution that protects your current investment and optimizes the strategic value of your information system. Progent also offers the services of infrastructure consultants who can assist companies of any size to build and maintain a communications network that provides the speed, reliability, protection, and scalability required to support your video conferencing/telepresence environment.
Cisco's PIX firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent continues to offer consulting support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you assess if you should adopt more current firewall products from Cisco. Progent's Cisco technology specialists can help you design and implement a smooth upgrade to Cisco ASA 5500-X firewalls following industry best practices.
System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum uptime for key workloads by offering centralized, mixed-platform monitoring of IT resources installed throughout on-premises systems and cloud environments. Progent's SCOM consulting group offers world-class remote and onsite support to help organizations of any size to design, integrate, optimize, enhance and repair SCOM 2016 deployments. Progent can assist your company to migrate to SCOM 2016 from older versions of Operations Manager or from different monitoring platforms, or combine multiple monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Progent's certified SQL Server application programmers and DBAs offer remote consulting to assist businesses of any size to create, manage, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants offer support for any element of application development in environments that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Progent's support services for software/firmware update management provide businesses of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, peripherals {like printers, network appliances like routers and Wi-Fi access points, and Internet-of-Things devices like sensors and health monitors.
Progent's Meraki wireless AP experts provide online and on-premises support to assist businesses of any size to plan, install, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and manage Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology such as switches, ASR routers and firewalls to create a seamless ecosystem that delivers identical connectivity, performance, security, manageability and availability for wired and wireless clients regardless of their location or device.
Progent's ProSight portfolio of managed services are intended to offer organizations who have small in-house IT support teams with low-cost help from enterprise-class management tools and technical experts. Benefits of the ProSight catalog of managed services include predictable IT maintenance expenses, automation of routine management processes, ongoing adoption of the latest technology, smooth migration from older systems to modern solutions, improved fit between information technology with business goals, guidance from veteran network consultants, and freeing up management to concentrate on business rather than ever-changing computer technology.
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting to help businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist you to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have certain mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is successfully completed on schedule and on budget.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience developing Microsoft-based security solutions for IT networks with multiple locations, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company plan and deploy a configuration of Microsoft ISA Server 2004 that supports your IT protection requirements without limiting your productivity.
Progent can help small and medium-size organizations to install network security protection solutions and provide response expertise needed to support work-from-home employees.
Progent's Microsoft-certified consultants can provide online or in-person expertise to help businesses of all sizes to design, deploy, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for resolving particularly stubborn problems, or comprehensive project management support. Progent's consultants can also help your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
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Progent can provide expert support for every phase of your Exchange Server 2010 migration including end-to-end project management services, site prep, project design and documentation, cost estimates of all new software licenses and equipment required, suggested sourcing, pilot testing at customer site or at Progent's testing facility, setting up temporary coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the old system, and training for customer's support staff and end users.
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running efficiently by checking the health of critical assets that power your network environment. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management personnel and your assigned Progent consultant so that any potential issues can be resolved before they can disrupt your business.
Progent offers small and mid-size businesses professional consulting for Intrusion Protection products and IPsec VPN products from major firewall and VPN security companies including WatchGuard, Juniper Networks, and SonicWall. Progent can help you design a detailed security plan and choose the right technologies from a variety of vendors to support your security objectives while sticking within your spending limits.
The service background of Progent's certified Windows Server consultants, with an average of over 11 years of support in Microsoft integration, assures you success in selecting the edition and configuration of Windows 2003 Server that aligns most closely with your business strategy. Progent can also help you with designing, installing, administering and troubleshooting powerful information technology applications powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax AP experts can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
In addition to offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, migration assistance, and 1-on-1 or group webinar training classes customized to meet your specific needs. Progent's consultants also can help you integrate and maintain a secure, reliable network foundation to support your ERP, MRP and accounting solutions.
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Progent is one of the most experienced IT support companies for integrating email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small and mid-size companies get the full benefits of Microsoft Exchange 2000 under common situations such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
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Progent's Check Point experts can help you select and deploy Check Point Firewall and VPN utilities and hardware based on Check Point Software's technology to offer an affordable and efficient security solution for your information network. Progent can also help you configure other Check Point products including ZoneAlarm and Check Point Series 80 appliances with security solutions from other suppliers and provide a single stop for on-going technical support, maintenance, training, and design services.
Progent's Cisco CCIE-certified SIP infrastructure experts can help your business to design, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based SIP trunks and can provide cost-effective online or onsite expertise to assist companies to migrate smoothly to a productive unified communications environment that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based management and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to handle problems that are within their comfort zone, Progent is able to focus on delivering high-value skills where Progent faces few competitors. Small companies who work with familiar freelance consultants or who employ in-house support personnel benefit when Progent transfers information about new technology and tested methodologies to make their networks more reliable, protected, and productive.
Progent’s IT outsourcing packages offer economical computer consulting for small companies. Whether it involves designing network architecture, creating an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or developing a web-based business application, outsourcing your IT technical services can contain expenses and minimize uncertainties, permitting IT support expenses to grow in a more linear and manageable fashion than is feasible by assembling a large, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust system architecture for your vital applications based on Windows including Office XP, Office 2003, and Microsoft Office 2000.
If you are developing UNIX or Linux software on a network that includes MS Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your field of strategic expertise without the constant hassle of managing your business network. By using smart server monitoring and by providing online and in-person assistance when your business needs it, Progent offers an affordable way for maintaining an IT network that features excellent availability, security, and performance. Progent's developer assistance services feature comprehensive network support outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, 24x7 monitoring services, and Help Desk Call Center support.
Progent's Citrix experts can help you to evaluate the potential business benefits of the various editions of Essentials for Hyper-V, assist you to use Citrix management utilities in your Hyper-V network, and demonstrate to you how to deploy Citrix Essentials for Hyper-V to improve the performance, availability, consistency, and recoverability of your virtual environment while lowering the cost of resources and operations and simplifying management tasks.
Colocation sites allow businesses to share world-class data centers for housing network hardware that supports vital applications. Progent's Microsoft and Cisco certified consultants can help your company with all aspects of your colocation program such as selecting and moving to a colocation site, designing system topology, defining hardware, on-site and remote troubleshooting, setting up online system administration, and training your support staff.
Progent provides nationwide online technical support and consulting services for businesses who run Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft Windows technology. Remote IT help offers optimum return for your IT dollar by extending client efficiency and limiting the hours charged for computer repair services. Advanced online access utilities and experienced technicians and consultants combine to enable Progent to handle most IT problems without squandering time and expense by going to your location. In most of situations your IT problems can be remediated over the phone or through a mix of phone support and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISM premier security specialists to assist you with the toughest system issues.
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Progent is among the most qualified information technology consulting firms for creating e-mail systems based on Exchange 2000. Progent is skilled in helping small businesses get the full benefits of Exchange 2000 under common scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver centralized management and comprehensive protection for all your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further level of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
Progent's Check Point Software experts can help you choose and deploy Check Point Software Firewall/VPN software and appliances powered by Check Point Software's security platform to offer an affordable and efficient security solution for your IT network. Progent can also help you integrate other Check Point products including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and offer a single stop for on-going technical support, administration, training, and consulting services.