Progentís IT outsourcing packages offer affordable network consulting for small organizations. Whether it involves planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying a new email system, monitoring your system, or building a web-based business solution, outsourcing your IT engineering services can contain expenses and eliminate uncertainties, allowing network support budgets to grow in a more linear and controlled manner than is feasible by assembling a large, knowledgeable internal IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a secure and robust network foundation for your vital business software powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
The CISA credential is a prestigious achievement that indicates mastery in network security auditing. Accredited by ANSI, the CISA accreditation has consultants pass a comprehensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional trained to assist businesses in the fields of information systems audit services, information technology governance, systems and architecture ROI, IT support, safeguarding of data resources, and business continuity planning.
Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to determine the value of Exchange 2010 for your business and can help your IT staff to plan and implement an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick payback by increasing your productivity, cutting the expense of equipment and service, streamlining administration, and integrating your vital communications technologies.
Progent offers the services of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.
Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 consultants can help you to plan, deploy, and support a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that delivers the firewall protection, speed and manageability that your company needs.
Citrix has developed a powerful family of platforms that provide enterprise-class manageability, expandability, and performance for server virtualization and for server-based delivery of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Essentials. Progent's Citrix-certified consultants can help your company to evaluate the business advantages of Citrix technology and help you design, test, implement, troubleshoot, and maintain Citrix virtualization platforms.
Progent's Power BI experts can assist your business to design, install, maintain, enhance or debug your Power BI environment. Progent can also help you to organize your source data for Power BI reports and dashboards. Progent can help you implement and administer an on-premises, cloud, or hybrid network model to run Power BI.
Progent's Cisco certified networking experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Stealth intrusion checking is an important part of any overall network security strategy. Progentís security professionals can perform thorough penetration checks without the knowledge of your company's internal network support staff. Stealth penetration testing shows whether current security defense tools such as intrusion detection alerts and event log monitoring are properly configured and consistently monitored.
Progent offers economical online access to consultants skilled in a broad array of products and services that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and smartphones. Progent offers expertise for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can help your company to design, upgrade, or troubleshoot backup/restore solutions for a variety of environments including on-premises, edge to datacenter, cloud-based, or a mix.
Progent can assist businesses of any size to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware expense. Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you sidestep the typical errors small companies make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Progent's Microsoft-authorized consultants can help you rationalize the economic justification for deploying Microsoft SharePoint Server 2007, advise you on the most appropriate version of SharePoint Portal Server for your application, provide configuration and integration expertise, help you to install MS SQL Server as a supporting database, improve your network infrastructure, integrate your off-the-shelf and customized application software to operate with SharePoint Server 2007, develop a company-wide security plan that includes portal technology, and provide maintenance and Help Desk services.
Progent's Citrix-authorized engineers can help your company to understand the strategic advantages of XenServer as well as other Citrix products, and can help you to plan, validate, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition analyze your current XenServer environment and show you how to optimize consolidation, responsiveness, security and compliance, availability, and disaster recovery.
Progentís Microsoft certified experts provide a range of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and business analysis solution built, like all Microsoft accounting solutions, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP provides an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and configure, and with its segmented approach you are able to license only the functions you currently need, with the ability to add clients and enlarge capabilities in the future. Progentís Microsoft Dynamics GP support experts can help you deploy, customize and manage the current version of Microsoft Dynamics GP or upgrade smoothly from an earlier edition.
Progent's certified SQL Server 2017 consultants can help your organization to design and carry out a cost-effective migration from your existing SQL Server databases and applications to SQL Server 2017.
The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, tune, manage and troubleshoot firewall solutions based on ASA firewalls with Firepower Services.
Years of experience providing Microsoft support and Cisco network consulting has allowed Progent to develop an unmatched ability for serving branch offices that need network service with the responsiveness associated with with small organizations but which includes effective communications, thorough documentation, and compliance with enterprise IT protocols. If your enterprise maintains a branch office situated anywhere in or any region served by Progent's engineers, Progent can provide a wide range of onsite and on-line network support services and network architecture expertise.
Progent's certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT support staff, create a corporate-wide security strategy, automate IT management, help with application development, and generate and test a DR/BC plan.
Progent can help you with every aspect of Azure cloud migration including needs analysis, prerequisites evaluation, system architecture, pilot testing, implementation, automated management, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist you to set up and troubleshoot firewall appliances and VPN connections so that your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to set up a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure services.
Progent can help you in any facet of your upgrade to Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability system topology for an on-premises, cloud-based or hybrid environment; moving mailboxes; planning and implementing Windows Hyper-V; configuring hardware load balancing; building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and configuring Outlook clients.
Progent offers support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall product that fits your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
Progent offers Windows 2003 Cluster Server consulting to help your organization implement non-stop server clusters that can deliver 24x7 operation. Clustered Windows servers for high-availability systems include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Server Cluster. By helping you plan fault-tolerant clustered server solutions based on Windows Clustered Server 2003, Progentís Certified Windows professionals ensure that your fault-tolerant server clusters are set up to optimize the strategic value of your IT network.
Progent offers affordable online access to a certified Oracle database administration expert or an Oracle software developer. Progent offers comprehensive database administration services for any version of Oracle including 10g and 11g and can also assist you to plan, create, update, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Data Guard replication tools and Oracle Database Resource Manage.
If you are a network engineer with system support expertise, joining Progent and helping Progent's customers will expand your abilities via collaboration with our team of motivated, world-class consultants. Progent's commitment to providing IT consulting and computer support to small businesses will give you the opportunity to work in depth with business leaders and add significantly to the success of dynamic companies. In addition, Progent's virtual office environment offers state-of-the-art technology for off-site support and wireless access to allow you to deliver fast solutions when you troubleshoot mission-critical issues.
Progent's Mac support consultants can assist you with a wide array of system foundation areas such as system architecture, remote and mobile access, internetwork communication, protection, and new technologies including Voice over IP and high-speed wireless connectivity. For business networks built solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and depth to handle the complexity of designing, configuring, and supporting a system infrastructure that is reliable, safe, efficient and supportive of your business objectives. Progent can show you how to configure Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan storage area network solution. Progent can also provide certified professionals to help you with Cisco routers and switches.
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with replication to provide fast, zero data loss disaster recovery between datacenters that are up to 300km apart. Progent's roster of veteran network consultants can help you to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by providing help with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network between your peered clusters, and testing your DR solution to prove adherence with information assurance standards and regulatory mandates.
Progent's SonicWall firewall consultants can show you how to integrate, manage, and tune SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build protection into your corporate processes.
Progent offers IT services for medium size companies with 100 to 250 system users. The medium size business or office has traditionally been an underserved part of the market for IT consulting services. The cost structures and service delivery practices of major third-party support organizations make them too costly for the ordinary small business or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an information network whose complexity and sophistication are often comparable to the information systems of much larger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual network technology and 24x7 network monitoring, dramatically reduces the IT maintenance costs of an SMB while offering the small organization with big-company support from certified, IT experts knowledgeable in a broad array of small business technologies. If your mid-sized company or small business is looking for the quality of IT help needed by a mid-size organization without budgeting big-company costs, you need Progent.
Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered devices engineered as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE Wi-Fi network experts offer remote or onsite integration and debugging support to help you to plan, implement, upgrade, optimize, manage and debug Cisco Small Business Wi-Fi access point deployments of any scale or architecture.
Progent can provide the affordable support of remote Internet connectivity experts to help your organization to assess or enhance your ISP services so your Internet access solution aligns with your business needs. Support services provided by Progent's engineers include assessment of your current bandwidth utilization, carrier and plan comparison and ordering, network provisioning, and managing a seamless move to a new carrier and/or service arrangement. Provisioning can include enhancing existing routers and switches and configuring additional ones, setting up firewalls, and upgrading dependable Border Gateway Protocol configurations.
Progent's certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT management staff, create a corporate-wide security plan, streamline network management, help with application development, and build and test a DR/BC plan.
Progent provides national remote technical support and troubleshooting services for businesses who operate UNIX or Linux networks or whose information systems include a combination of UNIX/Linux and Microsoft Windows technology. Online IT help offers optimum return for your information technology dollar by extending client efficiency and shortening the hours billed for computer analysis and repair. Advanced online support technology and experienced service specialists and engineers combine to enable Progent to handle most network issues without squandering time and money by going to your site. In most of cases your network problems can be dealt with over the phone or via a combination of phone support and remote network analysis. Progent can offer the services of Cisco CCIE network experts and CISM and CISSP premier security professionals to help you with the most difficult network issues.
Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your existing Windows 2K Servers and can simplify system management, provide tech support and troubleshooting, and enhance security. Progent can also help you design, justify, and execute a strategy to migrate from Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up pilot programs to eliminate the obstacles involved with moving to Windows 2003 Server by uncovering potential hardware and application compatibility issues.
Progent's consultants can provide remote and onsite consulting services for organizations of any size to evaluate the costs/benefits of upgrading to Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud-based or hybrid topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party communication platforms like Cisco Video Interop Server. Progent's certified information security consultants can assist you design and verify a security environment for your Skype for Business deployment that is compliant with regulatory standards.
Progentís Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid creation of enterprise-class business programs that offer your business a competitive edge. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to providing consulting, maintenance and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT network. Progent can also help you migrate from older versions of SQL Server to Microsoft SQL Server 2005.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map out, track, enhance and troubleshoot their networking hardware such as routers, firewalls, and load balancers as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating devices that require critical software patches, or isolating performance problems.
Progent's Cisco-certified CCIE network consultants can assist you to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.
Progent offers small and mid-size companies professional consulting for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security companies including Check Point Software, Juniper, and SonicWall. Progent can show you how to create a detailed security plan and select appropriate products from multiple suppliers to support your security goals while sticking within your budget limits.
Microsoft Windows Server Update Services allows IT administrators to install and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support staff can fully and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft SUS deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft WSUS Group Policy Object is associated with an Active Directory container that makes sense for your network environment.
Dynamics GP allows you to grow and control your company better by offering easy access to strategic information and a rapid return on investment. Microsoft Dynamics GP offers important productivity benefits such as its ability to extend the reach of your organization, manage your financials, automate financial operations, unify processes across your company, refine inventory control, increase order accuracy, grow sales and shorten lead-time, and maximize free cash flow. Progent can help you configure and maintain a reliable, safe server and network foundation to support Great Plains, and can provide expert Microsoft Dynamics GP support professionals to make sure you derive the full benefits of your Dynamics GP business management system.
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered services. Unlike many independent consultants or local support firms who offer scant documentation or details of tasks performed, every service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation sent by every staff member to every customer. The discipline of detailing and organizing service records allows more efficient service and eliminates a slew of common problems such as when a service customer is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.
If you want to update your corporate web site, build internal websites for applications such as HR or employee education, establish a powerful web presence for a new business, or generate enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web developers. Progent's experts can also show you how to build and maintain a secure, fault-tolerant server and communications infrastructure, including remote and wireless access, to run your web solutions.
Progent's Sun Solaris family support experts provide small companies and software developers help with managing and supporting Sun Solaris environments that coexist with Microsoft-powered technology. Progent offers your business contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise offers you a convenient one-stop consulting firm to show you how to build and manage a secure and reliable mixed-platform network and communications environment that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent's Microsoft-certified consultants can provide affordable remote and onsite support to implement your upgrade to Exchange 2010, produce comprehensive documentation of your upgraded email environment, train your network support staff and end users to get them up to speed rapidly on Microsoft Exchange Server 2010, and provide continuing administrative services and engineering support. Progent can also assist you to migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.