System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum uptime for critical applications by providing centralized, mixed-platform monitoring of IT infrastructure installed across on-premises datacenters and cloud environments. Progent's SCOM consulting group offers advanced online and onsite expertise to help businesses of any size to design, implement, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can assist your company to move to Operations Manager 2016 from earlier releases or from other IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Progent's CCIE-certified networking experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
For large businesses, Progent can supplement in-house network support groups by providing extensive experience in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the nationwide or global businesses with branch offices, Progent can act as a transparent local extension of enterprise IT management. Progent's enterprise support services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project planning, and world-class service for multiple location network environments powered by Enterprise Windows. Progent can offer field consultants and specialists to assist with a site relocation or branch move, or a system architect to assist with setting up or utilizing an Internet Data Center or co-location site.
Progent's experienced Cisco IT security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack defense, and safe access services. Ranging from compact, easy-to-install desktop devices for small and home offices to modular enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls offer advanced security, performance, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, eliminating possible OS-specific security holes.
Microsoft Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software by making it simpler to copy system images, manage mobile devices, and run management utilities. In addition to advising you about ways to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT projects that cover processes that Feature Packs are intended to make more efficient. Progent's migration and update services can lower cost and eliminate business disruption as you move to new operating systems and programs. Progent's wireless engineers can help you define efficient processes and policies to manage PDAs and intelligent portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security strategy that includes policies, procedures and IT products to keep your IT network safe.
Progent's certified SQL Server 2019 consultants can help you to assess the advantages for upgrading to SQL Server 2019 and can deliver fast remote or onsite contact with experts in system planning and integration, software programming, SQL Server management, and network security.
VMware's NSX virtual network technology enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager allows automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and patches and can generate reports to confirm complete service restoration, validate SLAs and prove DR compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly restore the entire virtualized network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to design, deploy, test and maintain a DR solution based on VMware Site Recovery Manager and VMware NSX.
With virtual server technology, companies can run many virtual machines on one actual server. Virtual server technology allows businesses to enjoy all the advantages of server isolation, while avoiding the costs that goes with purchasing additional server hardware. Virtual servers are the critical technology for private clouds, which offer important advantages such as lowering the costs of hardware, datacenter facilities, and administration while improving information security, network reliability, and disaster recovery. Other important server management options include server monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's certified server management specialists can help you in all areas of server consolidation and management to enable your business to contain expenses and save time.
Progent's certified consultants provide computer help and IT consulting expertise for Exchange Server 2003, Microsoft Windows Server 2003, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, management, and troubleshooting expertise for Exchange 2003 Server include planning, deployment, documentation, local and off-site technical support, Help Desk Call Center support, expert security evaluation, and full-service network management outsourcing.
Progent provides nationwide online technical support and troubleshooting services for businesses that run networks based on versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft technology. Remote network consulting offers optimum leverage for your IT budget by preserving client productivity and shortening the time charged for computer repair services. Sophisticated online support tools and experienced technicians and engineers combine to enable Progent to solve most IT issues without squandering time and expense by going to your location. In most of cases your IT problems can be remediated by telephone or via a combination of telephone support and online access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP certified security specialists to help with the toughest system issues.
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, enhancing and fixing Microsoft SCOM environments and can provide organizations of any size expert online or on-premises consulting support for SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite technical support to help you to fix serious problems detected by Microsoft SCOM 2012.
Progent's Cisco-certified Wi-Fi networking consultants can provide online and onsite consulting and support services to help you to design, install, administer, tune, and repair wireless deployments that incorporate Cisco's Meraki APs. Progent can also assist you to plan and implement hybrid networks that integrate local and cloud-hosted resources and that deliver seamless connectivity, enhanced protection, streamlined management, and consistent performance for all your wired and wireless endpoints.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of the time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it.
Microsoft Communications Server delivers Instant Messaging and Real Presence as part of a scalable, enterprise-grade package featuring advanced security, transparent integration with popular Microsoft software, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and elevated operational efficiencies, enhanced worker output, and stronger intellectual property protection. Microsoft Office Communications Server 2007 has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications experts offer remote and onsite support and mediation services for your Office Communications Server deployment and can help you to assess the advantages of upgrading to Skype for Business. Progent can also help you to design and execute a smooth upgrade that will add significant strategic value to your IT system
Progent's Ekahau-certified Wi-Fi site design experts can help your business to plan, implement, tune, manage and troubleshoot a Wi-Fi solution adapted to your facilities. Progent can provide online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for resolving RF signal problems, and Ekahau Insights for managing the health of multiple Wi-Fi sites.
At Home Employees Data Protection Remote Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help you plan, configure, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud systems. Progent offers advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and hybrid cloud environments that deliver maximum availability, fault tolerance, and disaster recovery.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E WAP experts offer affordable remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent's Microsoft-certified consultants offer businesses of any size consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint provides a common spot for your employees or customers to connect to, manage, share and manipulate useful information, files, and applications and to communicate with one another. SharePoint enables faster and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join workers, clients, workgroups and major tasks with the information they've developed in a way that makes data easy to find, download and apply. Progent's SharePoint experts can help your organization to maintain your existing SharePoint ecosystem or migrate to the latest release of SharePoint.
Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) offers SMBs a single platform for financial management, inventory, operations control, project management, procurement, sales and marketing, supply chain management, and business reporting. Progent's Dynamics Business Central experts can help you to manage your legacy Dynamics NAV system or upgrade efficiently to a cloud-hosted, on-premises, or hybrid deployment model.
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based management and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter.
Online Troubleshooting Cisco VoIP Phones and Unified Messaging SRST Engineer
Progent's Cisco CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's Wi-Fi site survey services assist you to plan, deploy and troubleshoot a Wi-Fi network customized for your facilities, offering you a wireless solution that delivers the coverage, performance, capacity, security, and roaming ability your business needs.
Dynamics GP/Great Plains allows you to expand and control your business more efficiently by offering easy availability of decision-driving information and a rapid ROI. Dynamics GP confers important business benefits including its ability to expand the presence of your company, manage your accounting, computerize financial operations, unify processes throughout your company, refine inventory control, increase order accuracy, grow revenue and minimize turnaround time, and maximize cash flow. Progent can help you configure and manage a reliable, safe server and communications foundation to support Great Plains, and can offer expert Dynamics GP support professionals to help you reap all the advantages of your Dynamics GP/Great Plains software.
If your office computer system combines UNIX, Linux or Sun Solaris platforms with Windows, Progent can help you to integrate your servers into a unified environment that allows all your OS platforms to coexist for simple management, seamless information exchange, high availability, superior throughput, and strong security. Progent's UNIX and Windows coexistence support services include IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical help and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to get an objective assessment of the health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential network assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner and more secure AD implementation. Both versions also provide the long-term advantages of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost management, improved compliance with data security requirements, higher utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and higher availability.
Progent offers a selection of network support packages for small organizations. These IT outsourcing and network monitoring solutions are based on the anticipatory problem handling abilities of Microsoft Operations Manager, a next-generation network and IT support product that tracks the reliability, performance, and security of your network and identifies potential problems before they can bring down your network. With Progent's economically priced network service programs, small organizations can select a basic co-sourcing service program built around System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution.
Barracuda's affordable CloudGen Firewall appliances combine web filtering, remote access, SSL VPN, high-security SD-WAN, and Zero-Trust protection along with centralized management throughout your whole enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the skill to serve as your single resource for network guidance, administration, education, and cybersecurity expertise.
The Certified Information Systems Auditor credential is an important achievement that represents mastery in information system security auditing. Accredited by ANSI, the CISA credential has candidates undergo a comprehensive test administered by the ISACA professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit consultant able to help businesses in the areas of information systems audit services, IT administration, systems and architecture lifecycle, information technology support, safeguarding of data resources, and disaster recovery planning.
Progent can help you in any phase of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; planning HA system topology for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Windows Hyper-V; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook.
Years of experience delivering Microsoft support and Cisco network consulting has allowed Progent to develop an unmatched capability for supporting branch offices that need IT service with the responsiveness common to with small organizations but which offers professional client interaction, thorough documentation, and adherence to corporate IT standards. If your enterprise has a branch office situated anywhere in California or any region covered by Progent's consultants, Progent can offer a broad range of onsite and remote network consulting services and network architecture assistance.
Progent's certified ISA Server consulting experts have broad backgrounds creating Microsoft-based security designs for IT networks with many sites, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small business design and deploy an installation of ISA Server 2004 that supports your IT protection needs without restricting your network.
Progent's Windows 11 experts can provide an array of services to support Windows 11 including cloud integration, mobile device management and synchronization, at-home workforce connectivity, security and compliance, automated deployment, and Help Desk support services.
Progent can provide cost-effective remote consulting to help businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP consultants offer affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent offers affordable remote and onsite consulting to help companies of any size to migrate any portion of their critical IT infrastructure to Google Cloud Platform services. This can save time and equipment expense and enable the use of Google's cutting edge machine learning technology. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
Systems Management Server provides extra functionality for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software products by making it simpler to install system images, control mobile computers, and operate management utilities. In addition to advising you about techniques to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects involving processes that Feature Packs are intended to streamline. Progent's adoption and upgrade services can minimize spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can show you how to develop efficient processes and policies to manage handheld computers and smart portable phones so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates standards, procedures and technologies to keep your IT network protected.
Progent offers clients access to consultants who have earned some of the computer industry's most prestigious credentials. Progent believes that customers have the right to be sure that their computer service providers have accredited training plus broad practical experience so that Progent's clients can use Progent's service with confidence. In many cases, vendor credentials like the CCIE brings privileges for significantly better vendor help than is available to non-certified service providers, allowing Progent to offer customers a higher class of computer service. In other cases, recognized certifications such as CISSP or ISSEP for IT security can help enterprise clients to demonstrate compliance with regulatory requirements by engaging the services of recognized IT professionals.
Stealth penetration checking is a key component of any comprehensive IT system security strategy. Progent's security experts can perform extensive intrusion checks without the knowledge of your organization's internal network support staff. Stealth penetration testing uncovers whether current security defense tools such as intrusion incident warnings and event log analysis are correctly set up and actively monitored. Progent can implement continuous automatic penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and ill-advised IT product defaults can be combined by hackers into the multi-vector attacks typical of the latest versions of ransomware.
Progent's certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, create pilot systems and migration plans, optimize your network for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support, staff, create a corporate-wide security plan, streamline network administration, help with creating applications, and generate and test a DR/BC plan.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is intended to offer a unified mechanism for configuring and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade efficiently from legacy versions of Virtual Machine Manager, design processes for creating and deploying VMs and VM hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud infrastructure with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and help you assess the potential business benefits of the latest technologies like Storage Replica and Shielded VMs. Progent's virtualization experts offer advanced Hyper-V consulting and VMware vSphere support.
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and can build or enhance .NET apps quickly and affordably.
Progent offers quick access to the expertise of seasoned Wi-Fi consultants who can assist organizations to determine the value of Ubiquiti UniFi wireless access points for your business and help you to design, install, manage, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to select, provision, and place UniFi wireless access points for your required signal coverage and performance.
Altaro VM Backup from Hornetsecurity offers small businesses a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also enables low-cost backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite services to assist you to design, install, manage and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup.