Additional Topics of Interest

Windows Server 2003 Services
Microsoft Windows 2003 Online Support Services

The experience of Progent's certified Windows Server consultants, with an average of more than 11 years of work in Microsoft integration, assures you success in selecting the version and set up of Windows 2003 Server that aligns most closely with your business strategy. Progent can also assist you with planning, deploying, managing and supporting powerful information technology solutions based on Windows Server, and can streamline your migration from Windows 2000 or Windows NT.

Immediate Consulting for Service Providers Technical Consultant
Consulting for IT Service Firms Support and Setup

Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's consulting experts while retaining your own service brand as a seamless arm of your network consulting team.

Online Help Data center Monitoring
SCOM 2012 Management Packs Professional

Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and troubleshooting SCOM environments and offer organizations of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast online or on-premises technical support to help you to fix critical problems detected by Microsoft SCOM 2012.

After Hours IT Co-sourcing Whitepaper
IT Outsourcing Advantages Article

Progent's IT outsourcing packages provide affordable computer support for mid-size businesses. Whether it includes planning network infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated email system, monitoring your network, or developing a web-based eCommerce solution, outsourcing your IT technical services can smooth out expenses and minimize uncertainties, permitting IT service budgets to increase in a more moderate and controlled fashion than is possible by assembling a bulky, all-purpose in-house IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a protected and highly available system architecture for your critical Windows-powered applications such as Windows 2008, Exchange Server, and Microsoft SQL Server 2008.

Software patch management services Engineers
Consultant Services Communications device patch management

Progent's support services for software/firmware update management provide businesses of all sizes a versatile and affordable solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your servers, endpoint devices printers and scanners, network infrastructure appliances such as routers and Wi-Fi APs, and IoT devices like alarms and health monitors.

Consultancy Live Communications Server 2007
Microsoft LCS Server IM Remote Support Services

MS Office Communications Server provides IM and presence in a scalable, enterprise-grade package featuring enhanced security, transparent integration with popular Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Communications Server offers cost savings and elevated operational efficiencies, increased worker productivity, and stronger intellectual property security. Microsoft Office Communications Server has been superseded by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants can provide remote and onsite configuration support and troubleshooting services for your Office Communications Server environment and can help you to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to design and carry out an efficient upgrade that will add significant strategic value to your information network

24 Hour Microsoft System Center Operations Manager Remote Technical Support
Microsoft Operations Manager Support and Integration

Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, enhancing and fixing SCOM solutions and offer organizations of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric and Microsoft and third-party applications and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to remediate critical problems detected by System Center 2012 Operations Manager.

Amazon Glacier integration Programming Companies
Developer Amazon Web Services integration

Progent can provide cost-effective remote support to assist businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN technology and can help you create cloud-centric or hybrid cloud environments that seamlessly integrate Amazon AWS resources. Progent offers occasional expertise to assist you to resolve complex technical issues or Progent can deliver project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and on budget.

SQL Server 2017 Application Migration Remote Technical Support
SQL Server 2017 Mobile Reports Configuration

Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to design and implement a cost-effective migration of your current SQL Server environment to any network model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from as-needed design assessment or troubleshooting to end-to-end project management to make sure your SQL Server 2017 project is carried out on schedule and on budget.

Integration Services Shared Call Center
On-site Technical Support Shared Support Desk

Progent's Computer Help Desk Outsourcing Support Services for desktop support are designed especially for small organizations who need immediate access to a Help Desk Call Center with professional telephone support and effective escalation capability but who have to work within a limited IT budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Optional Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Applications Recommendation and Deployment.

64-bit Upgrade Remote Support
64-bit Migration Services

Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and repair a network-wide migration to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit applications that you want to keep as well as the latest 64-bit versions of software you plan to install.

SMS Server Migration On-site Support
SMS Server Migration Remote Support

Progent's Microsoft certified consultants provide small and medium size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important applications rapidly and reliably to specified users, lower software costs and stay compliant by determining usage profiles, enhance Windows security by increasing your knowledge of weak points and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or location, and lower operational expenses by fully utilizing the administrative functions incorporated into Windows. Progent's SMS engineers can help you use SMS effectively for automated software and application deployment, security patch control, and resource monitoring management including software and appliance inventory.

Microsoft ISA Server Configuration
ISA 2004 Firewall Online Consulting

Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can help you to plan, install, and support a configuration of Forefront TMG or ISA Server 2006 on your network that delivers the firewall security, performance and ease-of-use that your business requires.

Application Monitoring Online Support Services
Microsoft Operations Manager Technical Support Services

Even if your business has a small network services staff and a modest IT budget, your information network can still have the same high reliability and performance that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network professionals, the latest system management products for proactive monitoring and alerts, and cost-effective support programs such as a help desk service to keep your mission-critical network applications and hardware up and running.