Remote Workers Computer Support Specialists
Data Protection Expertise for Your At-Home Workers
Additional Topics of Interest
Online Help Duo Two-factor Authentication
Support Identity Authentication
Progent's Duo service plans incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo enables single-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
Troubleshooting Linux Phone-based
Linux Remote Specialist
Progent provides national urgent technical support and consulting services for companies who run networks powered by variants of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Online technical support offers maximum return for your IT dollar by extending user efficiency and limiting the hours billed for network analysis and repair. Advanced remote support tools and experienced service specialists and consultants combine to enable Progent to handle the majority of IT issues without wasting time and money by traveling to your location. In most of situations your network issues can be remediated over the phone or through a combination of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM premier security professionals to assist with the most challenging system problems.
Engineers Multiple cloud management
Microsoft Azure hybrid cloud solutions Consultant Services
Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid network models that seamlessly combine on-premises resources as well as one or more cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services such as Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of background delivering advanced consulting support online, and Progent can help you complete your cloud migration projects quickly and affordably.
Fault Tolerant Data Centers Support and Help
Fault-tolerant Data Center Support Services
Progent's Data Center professionals can help you select high availability data centers that meet the specific needs of your company. High availability off-site data centers are especially attractive to small businesses because of their affordability and convenience in comparison to pursuing a do-it-yourself approach. Attempting to design an in-house data center with even a basic degree of fault tolerance is too costly for most small companies. Progent can show you how to reap all the advantages of non-stop data centers and 24x7 colo sites by providing a complete array of engineering and maintenance services.
Expert Microsoft Certified Specialist Lync Server 2013 dial plans
Microsoft Lync Server 2013 Consultancy
Lync Server 2013, now called Skype for Business, enables businesses of all sizes to build a manageable and protected communications environment that supports a Bring-Your-Own-Device computing model with IM, presence, web conferencing with app sharing, as well as IP and PSTN telephony across a wide assortment of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 experts and network architects can help you to assess the advantages of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your present and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and deliver custom online and onsite training to your IT team and end users. Progent has expertise in critical pieces of a Lync 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft Office and Microsoft 365 apps including Outlook clients and PowerPoint.
SonicWall TZ350 Firewall Security Consultants
Technical Support Services SonicWall TZ600 Firewall
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and tune SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end security plan and design protection into your corporate processes.
Microsoft Windows 2000 Online Consulting
Technical Support Windows 2000
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the functionality of your current Windows 2K Servers and can simplify network administration, offer technical support and troubleshooting, and enhance security. Progent can also show you how to create, justify, and execute a strategy to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in designing test installations to reduce the technical risk associated with migrating to Windows 2003 Server by uncovering potential hardware and application compatibility issues.
Citrix XenMotion Services
24-7 XenServer Integration
Progent's Citrix-authorized engineers can help your company to evaluate the business benefits of XenServer as well as other Citrix products, and can assist you to design, test, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also assess your existing Citrix technology environment and show you how to optimize resource utilization, responsiveness, security and compliance, uptime, and recoverability.
Anti-Virus Installation support
Postini Technology
E-Mail Guard is Progent's affordable anti-spam and anti-virus managed service that offers small companies world-class protection from spam, viruses, directory harvesting, and other forms of email-borne attacks on computer networks. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive library of web-based spam filtering and anti-virus services that defuse email attacks before they can breech the corporate firewall. Perimeter Manager also lets administrators monitor and manage their email application, regardless of server platform, hardware type, or geographic location.
Support and Setup Aironet Wireless Access Point
Support Outsourcing Aironet Wi-Fi Access Point
Progent's Cisco-certified wireless networking consultants can assist businesses of all sizes to design, deploy, manage and troubleshoot Cisco Aironet wireless AP solutions to achieve the throughput, coverage, capacity, expandability, security and manageability required for seamless connectivity between wireless and wired network infrastructure. Progent can provide efficient remote and onsite consulting services for legacy and current 802.11ac Aironet APs and Progent can assist your business plan and maintain wireless solutions that include indoor and outdoor Aironet APs.
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24 Hour MCSE Expert Certified SCCM 2007 Troubleshooting Professionals
24-7 SCCM 2007 Patch Management Remote Troubleshooting
Progent's Microsoft-certified consultants can assist you to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance compliance, and boost worker output by making sure that critical applications are always up to date, tracking licensing, and monitoring resource usage profiles to help you make smart purchasing decisions. When your organization is ready to upgrade your SCCM 2007 change management ecosystem, Progent can help you to prepare for and implement an efficient move to System Center 2012 Configuration Manager.
Managed IT Services Consulting Configuration
Managed IT Services Consultants Support and Help
Progent's ProSight portfolio of managed IT services are designed to provide organizations who maintain small in-house IT support staffs with affordable help from enterprise-class management platforms and technical experts. Benefits of Progent's ProSight line of managed services include predictable IT management expenses, smart automation of common management tasks, continual adoption of the latest technology, graceful migration from older technology to current solutions, close fit between information technology with strategic objectives, guidance from seasoned network experts, and freeing up management to focus on business issues rather than fast-evolving computer technology.
Open Now Exchange 2016 Upgrade Computer Consultant
Urgent Technical Consultant Exchange Server 2016 Upgrade
Progent can assist your business in all facets of your upgrade to Microsoft Exchange 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Microsoft 365 Mac Integration Consultant
Microsoft 365 OneDrive Integration IT Services
Progent can help you to understand the many subscription plans offered with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and maintain hybrid ecosystems that seamlessly combine local and cloud-based resources.
At Home Employees VoIP IT Consulting
Consultants Offsite Employees VoIP
Progent can help small and mid-size companies to implement VoIP technology to give their telecommuters the benefit of transparent extensions of the company phone system.
VMware Server Consolidation Specialists
VMware VCDX Specialists
Progent offers the support of a certified VMware VCDX consultant to help your organization plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid systems. Progent can provide world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite used for administering private and hybrid cloud environments that provide maximum uptime, fault tolerance, and disaster recovery.
Consultancy External Network Security Scan
External Cybersecurity Scan Professional
Progent provides small businesses two low-cost network security inventory scanning packages that provide, at a set fee, remotely managed inventory scans of your network security profile which are evaluated by certified security specialists who assess the data collected by the remote scan, deliver unbiased evaluations of your existing security vulnerability, and make recommendations for enhancements. Progent offers two non-overlapping security inventory packages for external and internal security testing that are priced to meet the budgetary realities of small companies while offering enterprise-class assessments of your IT network's vulnerability to attack.
Anti-Spam Technical Support Services
Antispam Services
E-Mail Guard by Postini provides constantly upgraded spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and support specialist. If your business is too small to qualify for a regular Postini license, you can still get access to Postini's Perimeter Management technology through Progent's E-Mail Guard antispam and virus protection service program. Progent's expert email protection consultants can show you how to devise an email security plan that incorporates anti-spam and antivirus services and policies.
Cisco ASA Firewall integration Technology Consulting
Cisco ASA 5500-X Firewall with Firepower Computer Engineer
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your current PIX or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, optimize, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Top Exchange 2003 Server Upgrade Help
Microsoft Certified Exchange 2003 Server Migration
Progent's certified engineers offer technical support and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's migration, configuration, management, and support services for Exchange 2003 Server include system design, deployment, documentation, local and remote technical support, Help Desk outsourcing, expert security evaluation, and comprehensive network management outsourcing.
MSP360 Managed Backup Consultants
MSP360 Backup Help and Support
Progent's data protection experts can help you to design, deploy and manage a backup solution based on MSP360 Backup technology to protect your assets hosted on any major public cloud. Progent can provide monitoring and remote management to protect against data loss caused by user miscues, computer glitches, ill-intentioned insiders, and malware assaults like ransomware.
Cisco Firesight Management Remote Troubleshooting
Cisco Firepower Configuration Technical Support
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, tune, manage and troubleshoot firewall environments based around Cisco ASA firewalls with Firepower Services.
Work at Home Collaboration Technology Consulting
IT Consultant At Home Employees Collaboration Software
Progent can assist small and medium-size organizations to configure collaborative software to enable their remote workforce to engage in productive interaction with fellow workers and customers.
Checkpoint Certified Systems Engineer (CCSE) System Consulting Services
Information Technology Support Systems Security Certified Practitioner (SSCP)
Progent offers clients the services of engineers who have been awarded some of the IT industry's most prized certifications. Progent believes that clients have the right to know that their IT service consultants have formal testing as well as extensive real-world experience so that Progent's clients can engage Progent's support with confidence. In many cases, vendor credentials such as the CCIE confers priority for substantially superior vendor help than is available to uncertified consultants, allowing Progent to deliver clients a better class of computer support. In other cases, major certifications such as CISM or CISSP for network security can help enterprise customers to demonstrate compliance with regulatory requirements by engaging the assistance of accredited industry professionals.
Identity Authentication IT Services
Multi-factor Authentication Support and Integration
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other personal devices.
Barracuda Networks Computer Security
Security Services Barracuda Networks F400C Series Firewalls
Barracuda's value-priced CloudGen Firewall devices offer web filtering, safe remote connectivity, SSL VPN, secure SD-WAN, and Zero-Trust support along with centrally managed and monitored services throughout your complete enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the depth of expertise to be your go-to resource for network guidance, maintenance, training, and cybersecurity expertise.
Technical Support iPhone Active Directory
iPhone and Windows 10 integration Technology Consulting
Progent offers affordable online assistance to assist your business to plan, configure, and fix any aspect of your iOS and Windows integration efforts and is available for short-term tasks to help you through specific technical bottlenecks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you create or maintain a resilient, protected and efficient network infrastructure that is best suited to your mode of computing. Progent also offers remote or on-premises training to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the business value of your IT network.
24-Hour Engineer Microsoft Dynamics GP
Microsoft GP/Great Plains Specialist
important characteristics of Dynamics GP software include a modular design that lets you license only the functionality you need, a standardized foundation built on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, advanced reporting capabilities that allow you to track all activities, income and spending and sales patterns, compatibility with Microsoft Office to speed access to business data, the ability to process information from virtually any database or desktop application into Microsoft Dynamics GP, and an open architecture that makes it easy to develop specialized programs. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains consultants to help you turn the advanced features of Dynamics GP accounting into a high-value business management solution.
SBS 2011 On-site Support
Small Business Server 2008 Computer Consultant
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the basis for a feature-rich but easy-to-manage IT network. The technical sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server calls for a network support expert with real-world background designing and integrating seamless, comprehensive business technology environments. Progent's Microsoft SBS Server consultants have an average of more than 10 years of background supporting business networks founded on Microsoft technology. This expertise ensures you success in deploying, managing, and troubleshooting IT environments that include the Microsoft Small Business Server suite of servers and productivity software.
After Hours Citrix and Microsoft Hyper-V Network Engineer
Citrix Workflow Studio Professionals
Progent's Citrix experts can assist your organization to assess the potential strategic benefits of the various editions of Citrix Essentials for Hyper-V, help you to use Citrix management tools with your Microsoft Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to improve the performance, uptime, consistency, and recoverability of your virtualized environment while reducing the cost of equipment and operations and simplifying management tasks.
Top Rated Juniper Junos Configuration Technology Consulting Services
Juniper Junos BGT Security Firms
Progent's Juniper-authorized network consultants can assist you to plan and implement Juniper Firewall and VPN technology, optimize and support your network infrastructure, and migrate smoothly from discontinued equipment to the latest versions. Progent's Junos OS engineers can also provide expertise with Juniper's flagship network control software to enable your business to streamline the management and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations maintain networks that include a mix of Juniper's software platforms.
Emergency Windows Server 2012 R2 Cluster Management Support
Windows 2012 Failover Clustering Consulting
Progent's certified failover clustering consultants can assist companies of all sizes to assess the advantages of adopting Windows Server 2012 failover clustering technology to create a powerful high-availability/disaster recovery strategy, assist your organization to design and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual machines, and show you how to automate the management of failover clusters.
Consultant Flexential Data Center Tampa
Professional Flexential Tampa Colocation Center
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting. Progent maintains a group of network experts based in the vicinity of Tampa, and Progent also offers remote expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware specialists, and senior DRBC preparedness experts. Progent can also assist your business to plan and execute a migration to the Flexential data center by providing services such as planning solution configuration, specifying hardware components, system configuration and testing, debugging, setting up remote management, and educating your network support team.
Online Support Microsoft Intune
Mobile Device Management Information Technology Consulting
Progent's Intune consultants can assist your company to understand the business value of utilizing Intune for configuring and managing your portable computers including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent can help you to define security policies, plan and deploy pilot systems to evaluate the benefits of Intune for your environment, install Intune across your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and maintain your Intune solution.
24-Hour Information Technology Consulting SQL Server 2014 Backup
Integration SQL Server 2014 Encryption Key Management
SQL Server 2014 incorporates major enhancements in critical areas including performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works seamlessly across all workloads including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services that include planning, configuration, administration, remediation, and application development expertise to help businesses of any size to realize fast return from their SQL Server 2014 investment.
Microsoft Windows 2022 Security Consulting Firms
Sharepoint Services Remote Troubleshooting
Progent's Microsoft-certified consultants offer network help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support team can show you how to design, deploy, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
Altaro VM Backup Encryption Setup and Support
Altaro VM Backup Encryption Setup and Support
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to assist you to design, deploy, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology.
Telepresence Consultant Services
24-Hour Video Conferencing Technical Consultant
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.
Expert Microsoft Certified Consultants Lync Server 2013 and Android
Engineer Lync Server 2013 and Exchange UM Server
Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) telephony. Lync 2010 can enhance the capability of Exchange, SharePoint and Office or Microsoft 365 and simplify administration via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's certified IM and Presence consultants can provide online and on-premises support services to assist your company to maintain and troubleshoot your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to design and carry out a smooth Skype for Business upgrade.
Computer Service Companies VMware Workspace ONE Endpoint Management
Migration Firm Microsoft Intune
Progent's Microsoft-certified consultants can help you to automate desktop PC update and patch management by delivering expertise with administration platforms such as System Center Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).
Windows Server 2008 Active Directory Technical Support Services
Windows 2008 R2 Remote Consulting
Microsoft Windows Server 2008 is an important step forward in making information networks more secure and available, easier to virtualize and manage, higher performing, and able to offer a better platform for web hosting and development. Progent can help your company benefit fully from the enhancements built into Windows Server 2008 by providing consulting, technical support, education, staffing, monitoring, and security engineering services.
Windows Server 2019 Storage Replica Professional
Online Technical Support Windows Server 2019 Hybrid Solutions
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can help you to design a DR/BC system based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
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