Progent can help you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller solutions.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top customer satisfaction and enjoy the tightest working relationship with Microsoft. The knowledge, capabilities, and dedication needed to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your business better support for your IT system.
Progent's Cisco-Premier network management consultants can help you to use Cisco's network management utilities alongside a selection of specialized third-party applications to build a complete network management solution in order to keep your environment running reliably, conserve expensive resources, protect your data, revive rapidly from hardware failure or deliberate assaults, and allow you to add or repurpose network resources sensibly and affordably as your business evolves.
Progent offers enterprise customers the help of a certified NetApp consultant to deliver online or on-premises support for NetApp's complete family of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of problems with NetApp SAN storage environments efficiently based on leading practices.
SQL Server 2014 includes significant enhancements in critical areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently across all workloads including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite consulting services that include planning, configuration, administration, troubleshooting, and application development services to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet resources while supporting increased productivity by making these applications accessible to legitimate remote or mobile users. ISA Server helps protect business applications, services, and data throughout all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can help you plan, install, configure, and maintain Internet Security and Acceleration Server on your system so that your business benefits from a smart and economical balance of security, convenience, and performance.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can eliminate as much as half of the time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you’re planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that provides a powerful application layer firewall, VPN, and web caching solution for securing the Internet-facing networks of any organization against a broad variety of attacks. Progent's certified Internet Security and Acceleration Server experts can show you how to design, rationalize, pilot, implement, customize and support the any version of ISA Server 2006 on your network.
Progent's Microsoft and Cisco-certified consulting experts can help you to determine the value of Microsoft Exchange Server 2010 for your business and can assist your IT staff to plan and carry out an efficient upgrade to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer quick ROI by increasing your productivity, lowering the expense of equipment and service, simplifying management, and integrating your vital communications technologies.
Colocation sites allow businesses to share enterprise-class facilities for housing computer equipment that runs vital applications and services. Progent's Microsoft and Cisco certified IT experts can assist your business with all facets of your colocation program including choosing and moving to a colo site, creating network topology, defining required equipment, on-premises and on-line troubleshooting, establishing remote system management, and training your IT staff.
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, enhancing and repairing System Center Operations Manager solutions and can provide organizations of any size expert remote or on-premises consulting support for SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate critical problems detected by Microsoft SCOM 2012.
Progent's Apple Mac consultants can promote the creative facets of Mac computing by offering consulting services and education in imaging, audio, and video. Progent's support professionals offer expertise in a range of Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.
Progent's certified Office Word and Office 365 Word consultants can provide a broad selection of affordable remote support services to assist your organization to maintain your legacy Microsoft Office Word solution or help you to migrate to a current release of Microsoft Office Word. Support offered by Progent's Word experts include VBA software development, isolating and resolving compatibility issues between different releases of Word, integrating Office Word with different Microsoft Office apps like Office Excel and Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and online training classes customized for individuals or groups.
Progent's Microsoft certified support team can help you design and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes network disruption, reduces ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent's certified security consultants can show you how to secure your Apple Mac environment through professional services including performing security audits, recovery from virus and worm penetrations, configuring firewalls, implementing safe remote and mobile access, deploying automated programs for protection against viruses, spam, and malware, and creating a company-wide security strategy appropriate for the specific objectives of your business network.
Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, track, reconfigure and troubleshoot their connectivity appliances such as switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept updated, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and sends notices when problems are detected. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance problems.
Progent provides Microsoft Windows 2003 Cluster Server support to help your business implement fault-tolerant clustered servers designed to deliver 24x7 operation. Clustered Windows servers for high-availability networks include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. By showing you how too build zero-downtime clustered server solutions powered by Windows Server 2003 Cluster, Progent’s Certified Windows experts ensure that your high availability server clusters are set up to maximize the business value of your information system.
Progent's Microsoft-certified engineers can provide low-cost online and onsite help to carry out your upgrade to Microsoft Exchange Server 2010, produce extensive documentation of your new email environment, educate your network support team and users to get them ramped up quickly on Exchange Server 2010, and provide ongoing management consulting and engineering support. Progent can also assist you to upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Progent can assist your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
Key characteristics of Dynamics GP/Great Plains software include a modular design that lets you buy only the components you require, a standards-based foundation built on Microsoft technologies to safeguard your investment and provide a highly interconnected environment, advanced reporting capabilities that allow you to monitor all activities, income and spending and sales patterns, compatibility with Microsoft Office to speed access to corporate information, the ability to process information from virtually any database or workstation software into Microsoft GP/Great Plains, plus an open architecture that makes it possible to create specialized applications. Progent can help you set up and support a reliable, protected server and communications network to support Dynamics GP, and can offer expert GP/Great Plains support professionals to show you how to turn the advanced features of Dynamics GP accounting into a high-value business solution.
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For Windows desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist your company to design a XenDesktop solution that improves the business value of your information system; configure XenDesktop software with your servers, end-user computers, and printers; migrate your existing virtual desktop software to the latest versions of XenDesktop; and deliver advanced remote technical support. Progent can also instruct your IT staff to adhere to industry leading practices to maintain XenDesktop efficiently.
Microsoft Windows Server 2008 is an important step forward in making information networks more secure and available, simpler to virtualize and administer, faster, and able to provide a better environment for web publishing. Progent can assist your business benefit fully from the improvements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, tech support, education, staffing, monitoring, and security expertise.
The server cluster feature set built into the Datacenter and Enterprise versions of Windows Server 2008 has been radically re-engineered to simplify the deployment, setup, and management of server clusters that provide greater levels of network availability, protection, efficiency, and flexibility. New or enhanced features include automated cluster Validation, revamped configuration and installation, improved cluster administration, new cluster infrastructure for increased availability, hardened protection and quorum structure, minimization of failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help you assess the business benefits of failover clusters, design and execute a deployment, educate your IT personnel to administer your failover clusters, provide ongoing consulting and technical help services, and produce and validate a business continuity plan.
If your business has a UNIX, Linux, or Solaris environment or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your whole enterprise in a broad range of security areas such as security management procedures, security architecture and models, connection management systems and techniques, software development security, operations security, physical security, telecommunications, network and web security, and disaster recovery planning. CISM and ISSAP stipulate the fundamental competencies and worldwide standards of performance that information security professionals are required to master. These certification offer IT management the confidence that consultants who have achieved their CISA or CISSP certification have the background and knowledge to offer effective security support and engineering help.
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, track, enhance and troubleshoot their networking appliances like switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are always current, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, locating appliances that require critical software patches, or resolving performance bottlenecks.
Progent offers several essential kinds of Contact Center services : Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts offers your customers instant access to a dependable support group with years of experience delivering phone support and online troubleshooting for networks based on Microsoft products. Progent's concentration is on giving the support Helpdesk a positive image as a key contributor to business performance. Progent's goal is to fix and not merely report problems.
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VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and verify a consistent workflow for restoring services rapidly following a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also supports non-intrusive testing for disaster recovery, updates and fixes and can produce audit reports to verify full service recovery, validate SLAs and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, deploy, test and administer a disaster recovery solution based on VMware SRM.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to design and implement a smooth migration of your databases and applications to any deployment model including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from on-demand architecture review or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 project is carried out on schedule and within budget.
Progent's webinar training classes provide small businesses the cost savings, simplicity, and flexibility of online seminars and the effective pedagogic techniques of seasoned instructors who employ sophisticated collaboration software to emulate real-time, participatory classes. Progent offers online training for popular desktop applications including components of Microsoft Office suite such as Microsoft Excel, Word, Access, and Visio: Microsoft Dynamics accounting and management information solutions such as Microsoft Dynamics GP (Great Plains); as well as other leading desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Microsoft-certified failover clustering experts can help companies of all sizes to evaluate the benefits of adopting Microsoft Windows Server 2012 clustering technology to build a powerful fault-tolerant/disaster recovery solution, help you to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual machines, and help you to centralize the management of clustered servers.
If your company network combines UNIX, Linux or Solaris technology with MS Windows, Progent can assist you to incorporate your computers into a unified network that allows all your OS platforms to coexist for easy management, transparent dataflow, high reliability, enhanced throughput, and strong security. Progent's UNIX and MS Windows coexistence assistance services include IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network help and troubleshooting, in-person technical support, and Help Desk services.
Progent's certified Excel and Office 365 Excel consultants can provide a broad variety of online support services to assist you to plan, develop, test, deploy, administer, and debug business applications based on any release of Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to upgrade your existing Excel solutions to the newest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between different releases of Excel. Progent offers as-needed help to clients who need a quick fix to a stubborn problem associated with Excel and Progent can also provide full project management services for migrating or creating line-of-business applications based on Office Excel. Progent's affordable online training classes for Office Excel can be custom tailored to meet the special requirements of individuals or groups.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT management staff, develop a corporate-wide security plan, automate IT management, assist with creating applications, and generate and test a DR/BC plan.
Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller technology.
Progent's Microsoft-certified consultants can deliver affordable remote and on-premises support to carry out your migration to Microsoft Exchange 2010, produce extensive documentation of your upgraded messaging environment, train your network support team and users to get them ramped up rapidly on Exchange Server 2010, and provide ongoing management services and technical help. Progent's consultants can also help you upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Progent's Cisco-certified Wi-Fi networking consultants offer remote and on-premises consulting and support services to help your organization to design, install, manage, optimize, and debug Wi-Fi networks that utilize Cisco's Meraki APs. Progent can also help your organization to plan and implement hybrid environments that integrate local and cloud-based services and that deliver easy access, advanced security and compliance, streamlined management, and dependable operation for all your wired and wireless endpoints.
Progent’s data center support services are intended for businesses with hardware located at IDCs or data center co-location hosting sites and in need of on-demand on-premises help at the colocation site plus remote help from Microsoft and Cisco Premier professionals. Progent offers a complete array of IDC and data center and colo support services such as system topology analysis, Windows and Linux server integration and support, tech support for server and communications infrastructure, development and installation of zero-downtime systems, defining and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and creating high-availability server cluster systems.
Progent's certified wireless experts can help you to assess the benefits of adopting Catalyst Wi-Fi controllers to manage wireless networks of any scale. Progent can assist you to support and debug your existing wireless network or help you plan and implement an efficient migration from earlier generation wireless controllers to modern solutions.
Progent can help you in any and all facets of your upgrade to Exchange Server 2016 including planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Intune consultants can assist your company to understand the strategic value of adopting Intune for configuring and managing your portable devices including laptops, phones, and tablets powered by Windows, iOS, and Google Android. Progent can help you to configure security and compliance policies, plan and deploy test environments to evaluate the benefits of Intune for your network, deploy Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune solution.
Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller technology.
Progent's Test and Training Lab at the QTS Colocation Center is available for testing mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, planning or validating business continuity solutions, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to assemble effective test systems, the lab cuts capital costs and engineering risk while keeping vital network projects on schedule.
Progent's Cisco certified Wi-Fi experts can provide affordable online and on-premises help for legacy and modern Wave 2 Aironet wireless access points and Progent can help your business to plan and manage wireless solutions that incorporate indoor and outdoor/industrial Aironet APs.
Progent offers small businesses a pair of specially designed network security inventory packages that include, for a set fee, remotely administered scans of your security profile which are evaluated by professional security specialists who assess the data collected by the scan, present unbiased evaluations of your existing network security, and offer recommendations for remediation. Progent has developed two complementary network security inventory scanning packages for external and internal security scanning that are priced to meet the budgets of small businesses while offering enterprise-class evaluations of your IT network's exposure to attack.
DoubleTake/Carbonite Software offers a family of products intended to provide small businesses a range of cost-effective solutions for replicating and restoring vital applications such as Exchange Server, SQL, RIM Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning experts have extensive experience integrating DoubleTake/Carbonite technology into small business IT systems to achieve an advanced state of fault tolerance and disaster recovery capability at an affordable cost.
Progent's Cisco-certified wireless integration consulting experts can assist you to configure, administer, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Configuration Manager 2016 automates software provisioning across multiple sites, centralizes security and compliance settings control, inventories network assets, protects against corporate data leakage, performs health monitoring, enables secure self service, and offers a common point of control for administering mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can assist your organization with any facet of planning, implementing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Progent's Microsoft-certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support staff, create a corporate-wide security plan, automate IT administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent is seeking to find staff-level, solutions-oriented Microsoft certified consultants with MCSE certification; Cisco certified system engineers with Cisco CCDP or CCIE certification; security professionals with CISSP or CISA or comparable security certification; and advanced network architecture consultants with experience in mobile access, wireless connectivity, high uptime, workplace recovery, information preservation, and server virtualization. Progent also is looking for professionals who can join Progent's staff of helpdesk service specialists and remote troubleshooting professionals. In addition, We are hiring talented managers able to perform effectively in our high-growth, virtual office culture.
Progent offers national online help and troubleshooting services for companies who run Sun Solaris environments or whose IT systems include a combination of Sun Solaris and Microsoft technology. Online IT help provides maximum return for your IT budget by protecting user efficiency and shortening the hours charged for network repair services. Advanced remote access technology and skilled technicians and consultants combine to enable Progent to solve most network issues without squandering time and money by going to your site. In most of cases your network problems can be remediated by telephone or through a mix of phone help and online network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISA certified security specialists to help you with the most challenging network problems.
Progent's certified SonicWall firewall experts can help you deploy, manage, and troubleshoot SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end network protection plan and build protection into your corporate operations.
Progent's network consultants can assist your company to streamline desktop software update management by providing expertise with administration tools that include Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
Citrix offers a comprehensive line of products that provide advanced manageability, scalability, and performance for virtualizing servers and for centralized delivery of virtual Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to assess the strategic advantages of Citrix virtualization products and can help you plan, test, implement, troubleshoot, and maintain Citrix virtualization platforms.
Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern Wi-Fi controller technology.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business integrate and support Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the versatility to expand with your changing business requirements. Progent’s Cisco-Premier network consultants support Cisco’s comprehensive family of hardware and software aimed at eliminating information pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco products to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control foundation for user authentication, permissions, and tracking from an easy-to-use Web interface.
Progent's ProSight Virtual Hosting service combines advanced virtualization technology, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified consulting group to provide small and midsize companies with a complete IT outsourcing solution that improves network dependability and security, eliminates management hassle, and lowers expenses. With Private Cloud Hosting, a smaller company can have each of its operating system platforms and critical business application servers hosted in a secure and reliable facility on a fast, high-availability virtual machine set up and maintained by Progent's computer support professionals.
Progent can help you in any phase of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability infrastructure for a local, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook clients.
Progent's webinar training classes provide small companies the cost savings, convenience, and flexibility of web-based learning and the proven pedagogic techniques of expert instructors who employ advanced collaboration software to simulate live, participatory learning environments. Progent can provide remote training for popular desktop software including components of Microsoft Office such as Office Excel, Word, Publisher, and Visio: Dynamics accounting and reporting products such as MS Dynamics GP; as well as additional leading desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's remote access and wireless synchronization specialists can assist you to plan and deploy secure access solutions for off-site desktop PCs, notebooks, and wireless handhelds so they integrate tightly with your information network, allowing your business to optimize the efficiency of your off-site workforce.
Progent can assist you in all phases of your upgrade to Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior machine learning technology to guard endpoints and servers and VMs against new malware assaults like ransomware and file-less exploits, which easily get by traditional signature-matching AV tools. ProSight ASM protects local and cloud resources and offers a single platform to address the entire threat lifecycle including filtering, identification, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats.
Progent's Sun Solaris family consulting experts offer small and mid-size businesses and software developers help with managing and maintaining Solaris environments that run with Microsoft-powered technology. Progent can give your business access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you an easy single source to help you create and manage a secure and reliable mixed-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft interoperability by combining Windows with major versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Progent’s Technical Response Center provides nationwide remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support experts offer telephone help and online direct computer access to isolate and repair technical problems quickly and affordably. The scope of IT experience represented by Progent's team of nationwide service engineers makes it possible to escalate even the toughest problems to appropriate experts as required.
Progent's Microsoft-certified Windows Server 2003 engineers can provide computer help and IT consulting for the complete family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 migration, integration, update, and support services include system planning, installation, project management, on-premises and off-site technical support and troubleshooting, Help Desk services, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital data, applications and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver advanced support to set up ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information.
Progent is one of the most expert information technology consulting firms for creating email and messaging systems powered by Exchange 2000. Progent is skilled in helping small businesses get the full benefits of Microsoft Exchange 2000 for common scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Progent’s Microsoft certified consultants provide small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can protect your IT system from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server perform deep examination of Internet protocols such as HTTP, which allows these products to detect many threats that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can assist you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.
Progent’s staff of Microsoft and Cisco Certified experts average more than ten years of real-world professional experience, at the front lines of IT service, performing a wide variety of IT projects for an extensive mix of businesses. Each Progent support professional shares a proven collection of personal best practices which are combined into shared best practices standards that Progent teaches its support personnel. This guarantees that you get not just expert technical help, but also a support engineer with field-tested methods for applying technical knowledge to repair real-world IT problems quickly.
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable process for recovering applications and services rapidly following a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also enables transparent testing for disaster recovery, updates and patches and can produce audit reports to confirm full service restoration, validate Service Level Agreements and prove compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist your organization to design, deploy, test and maintain a DR solution powered by VMware Site Recovery Manager.
Progent delivered a wireless integration environment that enabled a school to improve efficiency and avoid the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is intended for connecting separate sites as far as 2.5 miles apart and can reach even longer ranges. This wireless alternative offered improved bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it offered immunity to outside interference.