Remote Workforce Support Specialists
Helpdesk Support Services for Your Telecommuters
Additional Topics of Interest
Professional UNIX
Sun Solaris Onsite Technical Support
Progent's Sun Solaris family support experts offer small businesses and software developers support for administering and maintaining Solaris environments that operate with Microsoft-powered technology. Progent can give your organization contact with Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of expertise offers you an easy one-stop consulting firm to show you how to build and maintain a secure and robust mixed-platform network and communications environment that supports Solaris and Microsoft coexistence by integrating MS Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Forefront Threat Management Gateway Security Group
Top Microsoft ISA Server 2006 Engineer
Application Publishing with ISA Server 2006 allows greater protection of intranet applications while supporting increased productivity by making these resources accessible to authorized remote or mobile users. Internet Security and Acceleration Server 2006 can guard corporate applications, services, and data throughout all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server experts can help you plan, install, set up, and support ISA Server on your system so your business benefits from a smart and affordable combination of security, productivity, and speed.
Windows Server 2003 Services
Windows 2003 Server Support Outsourcing
Progent's Microsoft-certified Windows 2003 Server consultants can provide network help and expert consulting for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Windows 2000 Server. Progent's Windows 2003 migration, configuration, administration, and maintenance offerings include network planning, deployment, project management, on-premises and remote network support and repair, Help Desk outsourcing, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
ProSight VM Hosting Professional
Virtual Machine Hosting Engineer
Progent's ProSight Virtual hosting services offer small companies a range of benefits including reduced capital costs, reductions in operational costs, better executive focus, enterprise-class protection, enhanced availability, and business continuity.
Google Cloud Docker Specialists
Consulting Google Cloud hybrid cloud solutions
Progent offers affordable online and on-premises consulting to assist organizations to move any part of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and allow access to Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
At Home Employees Data Protection Remote Troubleshooting
24 Hour Consultant At Home Employees Data Protection
Progent can assist small and medium-size companies to plan, install, validate and troubleshoot backup solutions needed to support at-home workers.
Exchange 2019 SharePoint Integration On-site Support
Immediate Exchange 2019 and Windows Server 2019 Network Consulting
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; configuring HLB; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Network Consultant SharePoint Web Parts
SharePoint Server 2010 Online Support
Progent's Microsoft engineers can provide affordable remote support and development services to assist you to design, implement, manage, and maintain SharePoint 2010 installations that can include web sites that can function as portals, extranets, document management applications, wikis, data warehouses, business analytics, enterprise-wide search, Visio-driven workflows, and other utilities to promote and improve teamwork. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's popular office productivity applications like Excel, Word, PowerPoint, and Project. Progent can assist you to migrate from previous versions of SharePoint or move a mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
NetApp MetroCluster Disk Pools Services
NetApp MetroCluster Troubleshooting Consultant
Progent offers enterprise clients the services of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's complete portfolio of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage environments quickly and affordably following leading practices.
Exchange 2010 Migration Consult
24-7 Microsoft Exchange Server Migration Consultants
Progent's Microsoft and Cisco-certified network experts can help your organization to determine the value of Microsoft Exchange Server 2010 for your business and can help you to plan and carry out an efficient upgrade to Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will provide quick payback by improving your productivity, lowering the expense of hardware and support, simplifying management, and consolidating your vital communications platforms.
Urgent Wireless LAN Remote Troubleshooting
Wireless Remote Technical Support
Progent’s wireless professionals can help small companies design, select, test, deploy and support secure building-to-building wireless bridging products that integrate transparently into your IT network while offering a degree of security that equals or excels wired connections. Progent offers experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you select and deploy the wireless link technology that fit best with your business requirements.
After Hours Cisco ASA 5500-X with Firepower Specialists
Information Technology Consulting Cisco ASA 5500-X with Firepower
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help you to manage your existing PIX or Cisco ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, tune, administer and debug firewall solutions based around ASA firewalls with Firepower Services.
Cybersecurity Consultancies Cybersecurity Pen Testing
Firewall Support Cybersecurity Penetration Testing
Stealth intrusion testing is an important component of any comprehensive network security strategy. Progent’s security professionals can perform extensive penetration checks without the knowledge of your company's in-house network support staff. Unannounced penetration checking uncovers whether existing security defense tools such as intrusion detection alerts and event history monitoring are properly set up and consistently observed.
Dynamics GP Visual Studio Consult
Great Plains Accounting Engineers
Progent's expert application designers and software developers can help your company to create enhancements to Microsoft Dynamics GP that address the special needs of your business while retaining the advantages of seamless Windows integration. Progent can also provide expertise with a variety of development technologies that can be used to build user-interface and data integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
An index of content::
Windows Server 2016 Computer Engineer
Windows Server 2016 Migration Onsite Technical Support
Progent's certified IT experts offer Windows Server 2016 migration consulting services to help organizations of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Ryuk ransomware cleanup Professionals
Professionals ransomware data recovery
Progent's seasoned ransomware recovery experts can help your business to restore an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Anti-Virus Help and Support
Reseller Anti-Spam
E-Mail Guard is a complete service for defending against spam and viruses. E-Mail Guard addresses the protection and management of company email by providing continually updated spam and virus blocking, policy management, content filtering, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and reporting tools plus outbound email filtering to let you repair your e-mail environment and define and regulate corporate security policy.
Largest Consultant Prices Support Organization
Cisco Certified Expert Consultant Price Network Recovery
Progent's pricing model is to charge for phone service and on-site help per minute. Consequently, you are charged exclusively for received support. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in regions where Progent provides in-person support, Progent does not charge for travel time except for emergency support where on-site work is less than four hours. Also, Progent applies no minimum charge and requires no retainer for services delivered during regular business hours. Many support firms impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids large invoices for fast fixes so you won't be forced to allow minor problems to fester.
SQL Server 2019 Disaster Recovery Specialist
SQL Server 2019 Cybersecurity Specialists
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable online and on-premises consulting expertise, software development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist you design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a seamless intranet system.
CCDP Certified UNIX Online Small Business IT Consulting
Solaris Remote Specialists
Progent provides nationwide remote help and consulting services for companies that run Sun Solaris environments or whose IT systems include a combination of Solaris and Microsoft technology. Remote IT help offers optimum return for your IT budget by protecting user efficiency and shortening the hours billed for network analysis and repair. Advanced remote support utilities and skilled service specialists and engineers allow Progent to handle most network issues without wasting time and money by going to your site. In most of cases your network issues can be remediated over the phone or through a combination of telephone help and remote network analysis. Progent can make available Cisco certified CCIE network engineers and CISA and CISM premier security specialists to assist with the most difficult system issues.
Remote Network Support Consultancy
On-site Support Computer Consulting
For mid-size companies looking for IT consulting services, Progent can deliver a variety of options including on-site service, on-line assistance, off-site Call Center, 24x7 support with automatic network monitoring, emergency staff augmentation, business relocation services, application development, and professional consulting. For midsize businesses in California or other regions serviced by Progent's onsite consultants, Progent offers professional onsite support for solving technical issues quickly and affordably.
Small Business Network Management Outsourcing Specialist
Network Management Outsourcing Engineers
Progent's ProSight portfolio of managed IT services are intended to offer businesses who maintain minimal in-house network support teams with affordable access to world-class management platforms and consulting experts. Benefits of the ProSight line of managed services include predictable network management expenses, smart automation of common administrative tasks, continual absorption of the latest technology, smooth transition from older technology to modern solutions, improved alignment of information technology with business objectives, guidance from veteran network experts, and allowing management to focus on business issues instead of fast-evolving computer technology.
ProSight Behavior-based Virus Detection Consult
Signature-based Virus Protection Online Support Services
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis technology to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely escape legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to address the entire malware attack lifecycle including filtering, identification, mitigation, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks.
Software Development
Dynamics Designer
For custom application development, Progent can provide software design consultants to produce business software in areas such as eCommerce, web development, Microsoft Business Solutions packages including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to build company-specific eCommerce solutions based on Microsoft ASP.NET. In addition, Progent offers expertise in a wide array of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Urgent Wi-Fi IP phone integration Online Consulting
wireless VoIP phone integration Support Outsourcing
Cisco's wireless IP phones are hardened Wi-Fi handsets designed for workers who are mobile within office, warehouse, retail or other environments where management requires user endpoints that offer more control, security and ruggedness than is possible with the BYOD mode of mobile communications. Integration of Cisco's wireless IP phones typically requires that you set up and optimize many key pieces of your wireless environment including access points, switches, wireless LAN controllers, and network management software. Progent's Cisco-certified consultants offer remote and onsite assistance to help your organization build and maintain a Cisco wireless IP phone solution by delivering services that can range from debugging the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Mandrake Linux Technology Professional
Specialist Red Hat Linux
Progent's Linux consulting experts provide small companies and developers support for administering and supporting Linux systems that coexist with Microsoft-powered networks. Progent offers your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of expertise offers you an easy one-stop source to show you how to build and maintain a protected and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Linux Consultants
Linux Consultants
Progent's UNIX family consulting services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise provides you with a convenient one-stop source to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.
SCCM 2012 Application Deployment Information Technology Consulting
SCCM 2012 Site Hierarchy Design Setup and Support
Progent's Microsoft-certified consultants can assist your organization to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from an older device management solution or help you to modify your current SCCM 2012 environment to accommodate your changing business needs. Also, Progent can help you to build a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services, Microsoft SQL SSRS, and IIS.
Remote Juniper Netscreen Security Firms
Fortinet Security Audits
Progent offers small and medium size businesses professional support for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security vendors such as WatchGuard, Juniper, and Symantec. Progent can help you create a detailed security strategy and select the right technologies from multiple suppliers to achieve your security goals while staying within your budget limits.
Microsoft Dynamics 365 Finance and Operations Troubleshooting
Reports MAS 90
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX, Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, migration assistance, and one-on-one or group webinar training customized to meet your specific needs. Progent's experts also can show you how to integrate and support a secure, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.
ProSight Virtual Hosting Consulting
Private Cloud Hosting for Virtual Data Centers Consulting Services
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small company's production servers in a solution that delivers the maximum level of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management services are based on mature virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Network Consultants Juniper SSG350M Router
Juniper SSG140 Router Technology Consulting
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
24x7 Work from Home Security Online Help
Work from Home Security Online Troubleshooting
Progent can assist small and medium-size businesses to implement endpoint security protection systems and deliver mitigation expertise to support at-home workers.
Microsoft MRP Setup and Support
System Repair Part-time CIO
Progent's team of application experts can provide in-depth support, custom development, deployment assistance, and online training for leading applications that address vital areas including ERP and MRP, general accounting, management reporting, web application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting and troubleshooting services remotely, Progent can help clients throughout the United States to avoid the lost productivity and expense associated with travel and on-site activity without compromising the effectiveness of technical services.
On-site Technical Support Offsite Workforce Helpdesk Services
IT Consulting At Home Employees Helpdesk
Progent offers small and mid-size companies overflow or fully outsourced Help Desk support services for at-home employees.
Wireless EMail IT Consulting
Wireless Remote Technical Support
Progent’s professionals offer expertise in a variety of technologies relevant to mobile connectivity such as system architecture, Activesync, wireless security, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified experts can save your organization work and money by applying their wireless expertise to show you how to select and integrate wireless networking technologies that make sense for your company. Progent can also optimize your IT architecture so that mobile handhelds work better.
Top Windows Server 2019 and SQL Server Information Technology Consulting
Windows Server 2019 Hybrid Solutions Support and Help
Progent's certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers major improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Exchange Online Archiving Computer Consulting
Consulting Office 365 integration with on-premises environments
Office 365 is Microsoft's extensive family of client productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in a variety of product bundles targeted at customers ranging from individuals and households to global enterprises. Progent can provide quick and affordable online access to specialists with expertise in Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help you to evaluate the wealth of subscription options available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.
24x7 802.11ax Computer Consultant
Mobile Connectivity Professional
Progent's Wireless Consulting Services provide a fast, economical way for businesses of any size to configure, manage, monitor and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
SQL Server 2016 Backup Encryption IT Consultants
SQL Server Management Studio Remote Support Services
Microsoft SQL Server 2016 offers major enhancements in performance, capacity, data security, availability, BOYD integration, plus integrated business intelligence. Innovations include PolyBase for handling relational and non-relational files in one appliance for big data applications, Jason integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified consulting team can provide remote and on-premises support to assist organizations of any size to configure, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Microsoft SQL Server Support and Integration
Programmer MS SQL Server
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid creation of a new generation of enterprise-class programs that can provide your company a critical competitive advantage. SQL Server provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in planning, deploying and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
Microsoft LCS Server Instant Messaging Computer Consulting
Microsoft LCS Server IM Support and Help
MS Communications Server provides Instant Messaging and presence in an extensible, enterprise-grade package featuring advanced protection, transparent compatibility with popular Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved operational efficiencies, enhanced individual productivity, and better intellectual property protection. Microsoft Communications Server 2007 has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications experts can provide online and onsite support and troubleshooting help for your Office Communications Server deployment and can help your organization to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and implement a smooth migration that will add significant strategic value to your IT system
Juniper SA Series SSL VPN Protect
Juniper SA4500 SSL VPN Cybersecurity Group
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
ASR 9000 Router On-site Support
Carrier Routing System Integration Services
Cisco has developed an extensive array of routers including appliances designed to provide the security, bandwidth, and reliability demanded by organizations ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and system availability. Progent can show you how to choose and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to grow as you support new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS platform, such as Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.
Specialists Private Cloud Hosting for Virtual Data Centers
Professional Hosting for Virtual Servers
Progent’s private cloud hosting allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup replication and restoration. Smaller organizations can use Progent’s private cloud hosting service to avoid large investments in the acquisition, upkeep, and management of computer hardware and data center facilities while benefiting the highest levels of system availability and security.
IT Services SharePoint 2007
Office SharePoint Server 2007 Outsourcing
Progent’s Microsoft-certified consultants can provide organizations of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently coordinating people, groups and data. SharePoint Server provides a common location for your employees or customers to connect to, organize, share and interact with relevant information, files, and applications and to communicate with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services connect employees, customers, workgroups and projects with the information they’ve developed in a manner that makes data convenient to find, download and re-use. Progent's SharePoint consultants can assist your organization to manage your current SharePoint environment or migrate to the latest release of SharePoint.
Immediate Colocation Center Consulting Services
Colocation Center Network Consulting
Colocation data centers make it possible for businesses to share enterprise-class data centers for hosting computer hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco premier consultants can help your company with all facets of your colocation strategy including choosing and moving to a colo site, creating system architecture, specifying hardware, on-premises and remote troubleshooting, establishing offsite network management, and training your support personnel.
Microsoft Certified Partner Windows Server 2003 Consulting
Microsoft Certified Partner Windows 2003 Server IT Services
Progent's Microsoft-certified Windows Server 2003 engineers can provide computer help and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 upgrade, configuration, update, and support services include system planning, installation, project management, in-person and remote network support and troubleshooting, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and expert co-sourcing.
Support Outsourcing Risk Mitigation
CRISC Certified Risk Monitoring Online Technical Support
Progent's disaster recovery support and business continuity engineers can help you design a disaster recovery plan to prepare for an IT system catastrophe. Progent can show you how to create a complete disaster recovery plan that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also help you build an affordable, fault-tolerant network solution that addresses reliability issues involving a wide range of network technologies and processes.
Emergency Configuration Manager System Consultants
Small Business Network Consulting Company System Center Configuration Manager
Progent's Microsoft-certified consultants can help your company to streamline desktop PC change and update management by providing expertise with management tools that include Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Microsoft Exchange 2016 Upgrade Engineer
Exchange Server 2016 Upgrade Professionals
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying storage requirements for your VMs, databases and log files; configuring HLB for fault-tolerant CAS services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Catalyst 9120AX Access Point Computer Consultant
Cisco DNA Center Outsourcing
Progent's Cisco-certified Catalyst Wi-Fi 6 Wireless Access Point consultants can provide economical online and on-premises support for Catalyst Wi-Fi 6 wireless APs.
24/7 Windows Virtual Desktop for Apple Mac Online Help
Remote Desktop Connection Client for Mac Computer Consulting
For businesses that have a combination of Mac and Microsoft Windows desktops, there are two basic alternatives for using Microsoft Windows-only applications on a Mac: remote access to a physical Windows PC or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect an Apple Mac to a networked Microsoft Windows-powered PC to run Windows applications and share system resources. Virtual PC for Mac simulates Microsoft Windows on a Mac computer so that you are able to use Microsoft Windows software locally. Progent's Mac technology consultants can help your organization to maintain these solutions for using Microsoft Windows applications on your Apple Macs and can also assist your organization to assess and install third-party products for Windows PC emulation.
IT Services Exchange Server
Microsoft Certified Partner Exchange 2010 Remote Consulting
Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and supporting email solutions for companies in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email system features security, fault tolerance, easy connectivity for remote and wireless users, time-saving management utilities, and seamless integration with telecommunications. Progent provides expertise and support services for Exchange 2016, Microsoft Exchange 2013 Server, Exchange 2010 Server, MS Exchange 2007, Exchange 2003, and Exchange 2K Server. Progent can also assist small or mid-size companies to migrate to Exchange 2016 or Microsoft Exchange 2013 Server.
High Availability Data Center Technical Support Services
Data Center Specialist
Progent's Data Center professionals can help you select fault-tolerant data centers that match the specific requirements of your business. Fault tolerant collocation sites are especially appealing to small companies due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to design an on-site data center that offers even a basic level of fault tolerance is financially prohibitive for typical small organizations. Progent is ready to help you reap all the advantages of non-stop data centers and 24x7 colo sites by offering a full range of engineering and maintenance services.
Wireless Bridge Technical Consultant
WiFi Security Help and Support
Progent’s Wireless Consulting Services provide a convenient, economical way for businesses of any size to deploy, manage and repair advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Meraki MR66 Access Point Technology Consulting
Meraki MR62 Access Point IT Consultant
Progent's Meraki Wi-Fi AP consultants offer remote and on-premises support services to assist organizations of all sizes to plan, install, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a seamless network infrastructure that delivers identical connectivity, performance, security, manageability and availability for wired and Wi-Fi clients regardless of their mobility or device.
Apple OS X and macOS Setup and Support
Apple iCloud Setup and Support
Progent's consultants can provide Apple macOS and OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and custom education. Progent can help businesses to migrate to macOS from OS X or earlier versions of OS X and Progent can provide help with Apple Mac application software. Progent's specialists in Apple technology can also help you with Apple iPhone support and iPad management, or migrating to Apple's iCloud services. For computer environments based solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, configuring and maintaining a network environment that is reliable, secure, efficient and able to achieve your company's objectives.
WatchGuard Firebox M270 Firewall Firewall Configure
Cybersecurity Consultancies WatchGuard Firebox T35 Firewall
Progent provides support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
Internet Networking Consultants Connecticut
Virginia Troubleshoot
Progent’s Technical Response Center offers national remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified support experts provide telephone support and remote direct computer connection to troubleshoot and repair technical problems rapidly and economically. The breadth of IT experience available from Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult problems to appropriate specialists as needed.
Specialists Remote Management
Remote Management Engineer
Remote management cards give IT administrators complete control of a server without the requirement for a personal presence. Using remote server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to design, implement, and manage a fault-tolerant company network that includes remote server management cards and Progent can use these remote server management cards to provide low-cost remote technical help. Progent has experience with a number of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.
ISR Routers Outsourcing
IOS XR Software Support and Help
Cisco offers an extensive product line of routers including routers built to provide the security, performance, and availability required by customers from small offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it economical to expand as you add new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS platform, such as Cisco's 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.
SCCM Distribution Point On-site Support
Information Technology Consulting SCCM Asset Inventory
System Center Configuration Manager automates software deployment and updating, simplifies compliance settings control, inventories network assets, guards against corporate data leakage, performs health reporting, allows secure end-user self service, and offers a single control mechanism for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can assist businesses of any size with any facet of designing, installing, operating and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
24-Hour Microsoft Dynamics 365 Retail Information Technology Consulting
Solomon Consultant
Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system programs to meet your unique company needs. Progent’s Microsoft support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting support for secure, company-wide resource sharing plus interfacing with Customer Relationship Management products.
SQL Server 2019 and Hyper-V Integration Services
Open Now Computer Consultant SQL Server 2019 Web
Progent's certified SQL Server 2019 experts can help your organization to assess the business case for upgrading to SQL Server 2019 and can deliver rapid online or onsite access to experts in solution design and deployment, application programming, SQL Server management, and network security.
Support and Setup Redundant Internet
Fault Tolerant Inter-Office Connection Help and Support
Progent’s fault tolerant network experts provide non-stop computing support, disaster recovery services, system load balancing, fault-tolerant interoffice access, non-stop Internet interface design, non-stop data center consulting, and other fault-tolerant operations services to help your company design a non-stop environment for line-of-business applications. Progent possesses the experience to develop economical, 24x7 networks by deploying the evolving library of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-site network with a fully mirrored Internet connection and intelligent network load balancing.
ASA 5500 Firewall Online Consulting
Top Cisco ASA 5500 Firewalls Online Help
Progent's Cisco certified network infrastructure consultants can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Lync Server 2013 Web Apps Server Specialists
Biggest Lync Server 2013 Edge Server Pool Specialist
Progent's consultants can assist you to assess the value of Lync Server 2010 for your business and can help you to design and carry out a deployment of Microsoft Lync Server that consolidates the control of Instant Messaging and Presence and increases the productivity of your in-house staff, at-home workers, and mobile workforce. Progent can in addition assist you to perform an efficient migration to Lync Server from Microsoft Office Communications Server or Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Lync Server 2010 to improve the collaborative capabilities of MS Office applications, and provide online seminars and ongoing support for Lync Server 2010 and other Microsoft platforms.
WatchGuard Firebox T15 Firewall Security Firms
24/7/365 WatchGuard Firebox M-Series Firewall Computer Security
Progent provides support expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall product that fits your security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.
Wireless Network Consulting Services
Immediate 802.11ac Wi-Fi Network Computer Consultant
Progent can help you plan, configure, manage, monitor, and repair an efficient Wi-Fi LAN infrastructure, select appropriate technology, and configure wireless access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to create a thorough 802.11x system security plan that is well integrated with the security plan for your overall business network.
Consultant Services VMware VCDX certified
Professionals VMware GSX Server
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, deploy, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for local networks, private and public clouds, or hybrid systems. Progent offers world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and hybrid cloud environments that provide maximum uptime, fault tolerance, and application mobility.
Microsoft Hyper-V 3.0 Virtual Server Integration
Hyper-V 3.0 Shared Nothing Live Migration Consultant
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in important areas such as secure multitenancy, flexible network infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce network costs and enhance productivity.
Mac and Outlook Web App Online Help
Microsoft Outlook for Mac Integration
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft certified consultants can help you set up Microsoft Entourage and Exchange so your Mac users can work closely with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can coexist, allowing Mac users to get and transmit messages, examine the GAL, copy addresses, synchronize appointments, and invite people to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized onsite Entourage education.
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