Remote Workers IT Support Consulting
IT Infrastructure Setup Services for Your At-Home Workforce
Expanding your home-based or hybrid workforce can have a significant effect on network infrastructure, cybersecurity, and your corporate culture. Progent has two decades of background assisting small and medium-size organizations to design, implement, tune, manage, and debug network environments that incorporate remote workers. Progent can help your business to determine the appropriate technologies and adhere to leading practices in building and supporting a safe virtual ecosystem that facilitates collaboration and delivers maximum value.
Progent offers remote IT services ranging from as-needed consulting for guiding you through sporadic IT roadblocks to full project management or co-management for implementing business-critical initiatives.
Configuring Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure required to support an at-home workforce can be especially challenging if you have to accommodate a mix of worker-owned equipment such as desktop and notebook computers, routers, and Wi-Fi appliances from various manufacturers and with a variety of operating systems and firmware releases. Progent's experience providing online support for legacy as well as modern technologies in a virtual office environment allows you to make efficient use of your existing infrastructure and provides you with ready access to expertise for making necessary upgrades. Progent offers a range of remote services to help you create a high-functioning work-at-home infrastructure.
Virtual Private Network (VPN) Integration
Virtual Private Network (VPN) technology allows you to create a secure connection that allows a home worker to access remote IT assets at your corporate datacenter or in the cloud. Progent can help you deploy and manage VPN connections for your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your at-home workers set up Cisco's popular AnyConnect client software to provide secure VPN connections for a broad range of endpoint devices such as Windows, Mac, Linux, iOS, and Android.
Virtual Desktop Infrastructure (VDI) Configuration
Virtual Desktop Infrastructure (VDI) technology allows a home worker to view and interact with a remote computer's desktop. This gives network managers significant control over the computing environment and security of at-home workers and provides home workers with a familiar and consistent computing experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise
Router Configuration Routers connect home computer networks to the Internet and can support VPN tunnels, local Wi-Fi, and firewalls. Progent offers expert online support for configuring routers from a variety of manufacturers. See router configuration from Cisco-certified consultants
Wi-Fi Network Setup Home Wi-Fi Network, shared by an entire household and guests, are used by many at-home workers to connect to their router and the Internet. This can create performance as well as security issues. Progent can help you resolve these issues by providing services that include Cisco Aironet consulting, Cisco Meraki Wi-Fi integration, and Ubiquiti Wi-Fi consulting
Robust Internet Access The way you select ISPs and implement access to the Internet affects the speed and availability of connections between at-home workers and the corporate network. Business-critical applications may require redundant Internet access to fall back on in case the primary connection fails. Progent can provide guidance for selecting ISPs, choosing appropriate bandwidth packages, and setting up high-availability connections to the Internet. Refer to Internet connectivity solutions.
Contact Progent for Remote Workforce Expertise
To learn more about how Progent can help you build an efficient network infrastructure to support your at-home workforce solution, phone
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Online Consulting Great Plains Accounting Software
Dynamics GP/Great Plains Features Online Troubleshooting
Progent's Microsoft certified consultants provide a range of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and business management tool built, like all Microsoft financial solutions, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting software in the Dynamics GP family, provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP/Great Plains is easy to install and integrate, and with its modular approach you are able to purchase only the capability you currently require, with the ability to add clients and enlarge functionality when necessary. Progent's Microsoft Dynamics GP/Great Plains Software support engineers can help you install, customize and manage Dynamics GP 2010 as well as earlier editions of Dynamics GP.
BlackBerry Enterprise Server Computer Engineer
IT Services BlackBerry BES Server
Progent offers the support of BlackBerry-certified engineers who can assist small companies to design, manage, and troubleshoot BlackBerry technology economically and successfully, doing away with the requirement for an internal BlackBerry expert and reducing the cost and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry specialists offer extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISSP and CISM-certified security professionals. This wide range of knowledge, combined with Progent's efficient online service delivery model, provides small companies a cost-effective solution for integrating BlackBerry technology seamlessly into their IT network.
Work at Home Specialists
Call Desk for Telecommuters Online Support Services
Progent has 20 years of background assisting small and mid-size companies to plan, deploy, tune, administer, and debug computer networks that incorporate a remote workforce.
Engineers Lync Server 2013 dial plans
Technology Professional Lync Server 2013 Edge Server Pool
Progent's Microsoft consultants can help you to assess the value of Microsoft Lync Server for your environment and can help you to plan and carry out a deployment of Lync Server 2010 that unifies the control of Instant Messaging and Presence and improves the productivity of your in-house employees, at-home workers, and smartphone users. Progent can in addition help your company to carry out an efficient upgrade to Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server 2010 with Exchange Server, SharePoint Server, and SQL Server, show you how to use Lync Server 2010 to improve the collaborative capabilities of MS Office applications, and provide webinar training and ongoing support for Lync Server and other Microsoft platforms.
Consulting Rates Technology Consulting Company
Computer Support Firms Consultant Cost
Progent's pricing model is to bill for phone support and on-premises visits per minute. As a result, you are charged exclusively for delivered support. Progent does not impose a higher rate for off-hours or urgent service, and within California or in areas where Progent provides on-premises support, Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no startup fee and requires no monthly commitment for services provided during normal working hours. Many service organizations impose substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity does away with large invoices for quick fixes so you will not be forced to permit less critical problems to stay unaddressed.
Best iPhone ActiveSync Specialist
iPhone and SQL Server integration Consultants
Progent can provide affordable remote assistance to assist you to design, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you get past specific technical roadblocks or major engagements to help you complete business-critical projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you create or support a highly available, protected and efficient infrastructure that aligns with your mode of computing. Progent also offers online and onsite training to show you how to manage and use your iOS devices in a safe, team-oriented environment that optimizes the business value of your IT system.
Professionals CISA Certified Cybersecurity Audit
CISA Certified Security Audit Services
The Certified Information Systems Auditor accreditation is a globally recognized qualification that represents mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants pass a comprehensive test administered by the ISACA professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional able to help businesses in the areas of information systems audit process, IT enforcement, systems and architecture ROI, IT support, safeguarding of information resources, and disaster recovery preparedness.
Microsoft Certified Expert SQL Server 2014 and Windows Server 2012 R2 Technical Consultant
SQL Server 2014 AlwaysOn Support and Setup
SQL Server 2014 includes major improvements in key areas such as speed, uptime, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite services such as system design, deployment, management, remediation, and application development services to help businesses of all sizes to realize fast return from their SQL Server 2014 investment.
IT Outsourcing Network Installation
Help Desk Outsourcing Networking Firm
Progent applies no startup charge and requires no retainer for services delivered during normal working hours. Progent's one-minute granularity does away with large invoices for fast repairs so you will not be forced to allow less critical problems to fester.
Consultants SentinelOne Virus Rollback
Consultancy SentinelOne Phishing Protection
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and expert services to provide cutting-edge endpoint detection and response (EDR).
Dynamics GP Accounting Engineer
Microsoft GP/Great Plains Technical Support
Progent's Microsoft certified experts provide a range of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial platform and business management tool based, like all Microsoft financial solutions, on the expandable and familiar foundation of Windows technology. Dynamics GP 2010, the most recent version of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains family, offers a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP/Great Plains is simple to deploy and integrate, and with its modular approach you can license only the functions you currently require, with the ability to expand users and enlarge capabilities when necessary. Progent's Dynamics GP/Great Plains Software consulting engineers can show you how to deploy, configure and administer Microsoft Dynamics GP 2010 and also earlier editions of Dynamics GP.
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