Remote Workers IT Support Consulting
Network Infrastructure Setup Services for Your Remote Workforce
Expanding your home-based pool of workers can have a significant effect on IT infrastructure, security, and your corporate culture. Progent has 20 years of background helping small and mid-size organizations to plan, deploy, tune, manage, and troubleshoot networks that incorporate teleworkers. Progent can assist your business to select the appropriate tools and adhere to best practices in building and maintaining a safe virtualized environment that facilitates teamwork and delivers top value.
Progent can provide online services ranging from as-needed consulting for helping you past occasional IT bottlenecks to comprehensive project management for successfully completing strategic initiatives.
Configuring Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure required to support an at-home workforce can be especially challenging if you have to accommodate a mix of worker-owned equipment such as desktop and notebook computers, routers, and Wi-Fi appliances from various manufacturers and with a variety of operating systems and firmware releases. Progent's experience providing online support for legacy as well as modern technologies in a virtual office environment allows you to make efficient use of your existing infrastructure and provides you with ready access to expertise for making necessary upgrades. Progent offers a range of remote services to help you create a high-functioning work-at-home infrastructure.
Virtual Private Network (VPN) Integration
Virtual Private Network (VPN) technology allows you to create a secure connection that allows a home worker to access remote IT assets at your corporate datacenter or in the cloud. Progent can help you deploy and manage VPN connections for your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your at-home workers set up Cisco's popular AnyConnect client software to provide secure VPN connections for a broad range of endpoint devices such as Windows, Mac, Linux, iOS, and Android.
Virtual Desktop Infrastructure (VDI) Configuration
Virtual Desktop Infrastructure (VDI) technology allows a home worker to view and interact with a remote computer's desktop. This gives network managers significant control over the computing environment and security of at-home workers and provides home workers with a familiar and consistent computing experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise
Router Configuration Routers connect home computer networks to the Internet and can support VPN tunnels, local Wi-Fi, and firewalls. Progent offers expert online support for configuring routers from a variety of manufacturers. See router configuration from Cisco-certified consultants
Wi-Fi Network Setup Home Wi-Fi Network, shared by an entire household and guests, are used by many at-home workers to connect to their router and the Internet. This can create performance as well as security issues. Progent can help you resolve these issues by providing services that include Cisco Aironet consulting, Cisco Meraki Wi-Fi integration, and Ubiquiti Wi-Fi consulting
Robust Internet Access The way you select ISPs and implement access to the Internet affects the speed and availability of connections between at-home workers and the corporate network. Business-critical applications may require redundant Internet access to fall back on in case the primary connection fails. Progent can provide guidance for selecting ISPs, choosing appropriate bandwidth packages, and setting up high-availability connections to the Internet. Refer to Internet connectivity solutions.
Contact Progent for Remote Workforce Expertise
To learn more about how Progent can help you build an efficient network infrastructure to support your at-home workforce solution, phone
An index of content::
Largest Consulting Microsoft Lync Presence
Microsoft Certified Consultants Lync Server 2013 topology
Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) telephony. Lync Server 2010 can enhance the functionality of Exchange, SharePoint Server and Office or Microsoft 365 and simplify administration through integration with Active Directory. Lync can also reduce expenses by eliminating VoIP equipment and subscription services, PBX systems, or legacy teleconferencing technology. Progent's certified IM and Presence experts can provide remote and on-premises support services to assist you to manage and repair your current Lync Server 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help you to design and carry out a smooth Skype for Business migration.
SCCM 2016 Boundary Groups Network Engineer
SCCM 2016 Application Management Remote Support
System Center Configuration Manager 2016 automates application and device provisioning at scale, streamlines compliance settings control, inventories network assets, guards against company data leakage, performs health reporting, enables secure self service, and offers a single control mechanism for administering mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can assist you with any facet of planning, installing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.
Avaddon ransomware hot line Specialist
Consultants Dharma ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Support Services Android and Windows 10 integration
Android and Dynamics CRM integration Onsite Technical Support
Progent's seasoned group of network consultants and application specialists have extensive background delivering remote and on-premises assistance for organizations of all sizes who need to integrate Android phones and tablets into their information systems so that users can be productive from anywhere. Progent has the breadth of skills to resolve network problems that involve multiple manufacturers and that represent a mix of older and up-to-date technology. Progent provides budget-friendly remote consulting to help you with any stage of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to assist you to handle especially stubborn technical issues, or Progent can provide comprehensive project management support to help you complete major network initiatives on schedule and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and offers expertise with operating systems, apps, management tools and network infrastructure. Progent also can provide specialized group or one-on-one training sessions to help you manage and operate Android phones securely and productively.
Cisco Access Point Information Technology Installation Service
Cisco Security Integration Consultants
Progent can help your organization to utilize Cisco's networking technology to create a solid basis for your local, private cloud, or hybrid data center and improve operations in key areas including resource utilization, security and compliance, manageability, availability, and recoverability.
Exchange 2016 Upgrade Computer Consultants
Exchange Server 2016 Upgrade Consulting Services
Progent can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Network Engineer Jabber and Unity Connection
Jabber IM and Presence Service Integration Support
Progent's Jabber consultants can provide remote or on-premises expertise to help businesses of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth expertise for all the products, technologies and services that make up creating a cohesive Jabber solution such as Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, WiFi systems, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and other components of a modern collaboration solution.
MSP360 Backup Network Consultant
MSP360 Desktop Backup Remote Support Services
Progent's data protection experts can help you to design, implement and manage a backup plan based on MSP360 Backup software to protect your IT assets residing on any leading public cloud. Progent can provide end-to-end monitoring and management to protect against data loss caused by user mistakes, computer glitches, ill-intentioned insiders, and external assaults like ransomware.
Altaro VM Backup Immutable Cloud Storage Network Consultants
Setup and Support Hornetsecurity Altaro VM Backup Replication
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also enables low-cost backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or onsite services to help you to plan, install, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup software.
ProSight Reporting Infrastructure Management Integration
ProSight Reporting Remote Infrastructure Monitoring Network Engineer
ProSight Reporting is an expanding line of in-depth reporting plug-ins designed to work with the leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Consultant Supplemental Service Desk Cost Savings
Top Co-managed Support Desk Costs Network Engineer
Progent's Help Desk Call Center outsourcing and co-sourcing service programs enable organizations to save money, increase productivity, and adjust quickly to fast-changing business conditions.
Altaro 365 Total Backup Online Troubleshooting
Hornetsecurity Altaro 365 Total OneDrive Backup Consultants
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Technical Support Mac
Remote Tech Consultants macOS
Progent offers national remote phone support and consulting services for businesses who run macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft technology. Progent's experts can provide Apple macOS and OS X users a range of IT services including desktop support, migration to the current version of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent can also assist your business with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud. Online technical support offers maximum return for your information technology dollar by preserving user efficiency and limiting the hours billed for network repair services. Advanced online access utilities and experienced service specialists and engineers combine to enable Progent to handle the majority of network problems without wasting time and expense by going to your site. In most of situations your network issues can be remediated by telephone or via a combination of telephone support and remote access. Progent can put you in touch with Cisco CCIE network engineers and CISSP premier security specialists to assist you with the toughest system problems.
24/7 Technology Consulting ProSight Reporting Auvik Network Managemrnt
IT Consultants ProSight Reporting ConnectWise Manage Ticketing
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WiFi 6/6E Upgrade Consultant
WiFi 6/6E Integration Technology Professional
Progent can help you design, configure, manage, monitor, and troubleshoot an efficient Wireless LAN architecture, recommend appropriate hardware and software, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to create a complete 802.11x network security strategy that is well integrated with the security strategy for your overall business network.
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