Home-based Workforce Support Specialists
Network Infrastructure Configuration Expertise for Your Offsite Workers
Additional Topics of Interest
OS X Remote Consultant
Open Now Consultant macOS Remote
Progent offers national remote phone support and troubleshooting services for companies that run macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft products. Progent's experts offer macOS and OS X users a variety of IT services such as desktop assistance, upgrading to the current edition of macOS from earlier versions of macOS or OS X, plus help with Mac applications. Progent can also help your business with Apple iPhone and Apple iPad support, or moving to iCloud services. Online technical support offers optimum return for your information technology budget by protecting user efficiency and shortening the hours charged for network repair services. Sophisticated remote access utilities and experienced service specialists and consultants combine to enable Progent to solve most network issues without squandering time and money by going to your location. In the vast majority of situations your IT problems can be remediated by telephone or via a combination of telephone support and online network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISA premier security specialists to help you with the toughest network issues.
Remote Access Computer Consultant
Network Engineer VPN
Cisco's security and remote connectivity technology for small to mid-size companies represent a full range of manageable protection hardware and software to let you protect your entire information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional staff of consultants includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that fit best with your business objectives.
Spora ransomware recovery Consulting Services
LockBit ransomware recovery Engineers
Progent's ransomware experts can help your business to evaluate your ransomware defenses, remotely monitor and guard your network, help with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Remote Technical Support SentinelOne Vigilance Respond MDR Reseller
SentinelOne Computer Virus Forensics Experts Support Outsourcing
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that incorporates machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
Application Programming Consultants
SharePoint Contract Development
If you need help creating, improving, or repairing business aplications for Microsoft Windows, Linux, or the Web, Progent's expert team of programmers, database designers, and software project managers can help make sure you get the project completed on schedule and within your budget. Progent's seasoned application developers offer affordable and efficient remote consulting for jobs as small as writing Vidual Basic scripts for Excel or as challenging as rolling out line-of-business RDBMS applications built on Microsoft SQL Server or Oracle.
SharePoint Excel Services Consulting
Microsoft Expert Integration Support SharePoint Designer 2010
Progent's Microsoft engineers offer cost-effective remote technical support and development services to help you to plan, deploy, manage, and troubleshoot SharePoint 2010 installations that can include web pages that can function as portals, extranets, document and media management applications, blogs, data marts, business information systems, enterprise search, workflows, and other tools to promote and improve information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's familiar desktop applications like Office Excel, Word, Outlook, and Visio. Progent can assist your business to upgrade from earlier versions of SharePoint or move a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
Support and Integration Teleworker
Remote Workforce Integration Support
Progent has 20 years of background assisting small and medium-size businesses to design, implement, optimize, manage, and troubleshoot IT networks that incorporate telecommuters.
Small Office Small Business Computer Consulting Company
Small and Midsize Office Network Outsource
Progent's Microsoft and Cisco premier computer consultants offer expert support for a broad range of technologies and can deliver that expertise remotely anywhere in the U.S. or in person in major cities throughout the United States and anywhere in . Progent provides remote support for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a combination of Microsoft and UNIX-based platforms. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for complex network issues, as well as the the support of CISM-qualified security consultants to handle high-level security design and troubleshooting. Progent has delivered remote troubleshooting to companies in all 50 states in the U.S.
Lync Server 2013 Professional
Microsoft Certified Expert Engineer Lync Server 2013 and SQL Server
Lync Server 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing, and both IP-based and PSTN calling across a broad assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and network architects can help you to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology appropriate for your present and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and deliver live online and onsite training to your IT staff and end users. Progent has expertise in critical pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync Server 2013 with key Microsoft 365 apps including Outlook and PowerPoint.
Microsoft Certified Expert SMS Server 2003 Migration Engineer
Immediate Online Consulting Microsoft SMS Server
Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the net operational costs of managing and deploying software products by making it simpler to install system images, control mobile devices, and operate management tools. In addition to alerting you about techniques to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT tasks involving areas that Feature Packs are designed to make more efficient. Progent's migration and update services can lower spending and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you develop sensible procedures and policies to manage PDAs and smart mobile phones so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security strategy that incorporates standards, processes and IT products to keep your IT network safe.
MSP360 Backup Computer Consultants
24/7 MSP360 Server Backup Information Technology Consulting
Progent can assist you to create, deploy and administer a backup/restore plan built around MSP360 Backup software to protect your IT assets hosted on any major public cloud. Progent offers monitoring and management to protect against data loss caused by human miscues, computer glitches, ill-intentioned insiders, and external attacks such as ransomware.
Microsoft Windows 7 Migration Network Engineer
Windows 7 Backup and Restore Network Consulting
Progent's certified consultants offers remote and on-premises support services to assist your company to administer, maintain, and repair PCs based on Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, security and compliance, disaster recovery, online connectivity, mobile device management, Wi-Fi configuration, and remote system monitoring.
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Network Consulting MSP360 Desktop Backup
MSP360 Cloud Backup Computer Consultant
Progent can assist you to create, install and manage a backupup/restore solution built around MSP360 Backup software to protect your resources hosted on any leading public cloud. Progent can provide end-to-end monitoring and remote management to prevent data loss resulting from user mistakes, software flaws, ill-intentioned insiders, and malware assaults such as ransomware.
Immediate SentinelOne Behavior-based Virus Detection Consultants
SentinelOne Endpoint Detection and Response Consulting
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates AI software and advanced services to deliver comprehensive endpoint detection and response (EDR).
Great Plains On-site Support
Dynamics GP/Great Plains Features Professional
Key characteristics of Dynamics GP accounting include a modular structure that lets you license just the components you need, a standards-based architecture based on Microsoft technologies to secure your investment and offer a tightly integrated environment, enhanced reporting capabilities that permit you to track all activities, revenues and spending and sales trends, compatibility with Microsoft Office to speed access to corporate data, the ability to integrate information from almost any db software or workstation software into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it possible to create specialized applications. Progent can help you configure and support a reliable, protected server and communications infrastructure to support Dynamics GP, and can offer expert GP consultants to show you how to turn the powerful features of Microsoft Dynamics GP business accounting software into a high-value business solution.
Cisco Planning System Consulting
Cisco Security Small Office Computer Consulting
Progent's Cisco CCIE network infrastructure consultants can assist your business to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software support.
Co-managed Service Desk Online Help
Virtual Service Desk IT Services
Progent's Co-managed Call Center service allows your IT organization to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's pool of veteran technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Jobs Available MCSE
Cisco CCNP Part-Time Jobs
If you are a network consultant with system support experience, teaming with Progent and assisting our clients will enhance your skills via collaboration with Progent's staff of mutually supportive, world-class consultants. Progent's concentration on providing IT consulting and technical support to small businesses will give you the opportunity to consult in depth with decision makers and add significantly to the success of dynamic companies. In addition, Our virtual office network offers the most advanced tools for remote service and wireless access to allow you to deliver fast fixes when you take on mission-critical issues.
Duo MFA and Single Sign-on Integration
Multi-factor Authentication Consultants
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Google Android, and other out-of-band devices.
ProSight Reporting Remote Infrastructure Management Specialist
ProSight Reporting Network Infrastructure Monitoring Network Consulting
ProSight Reporting is an expanding suite of real-time reporting tools designed to work with the leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Barracuda Backup LiveBoot Integration Support
Barracuda Backup Verification Help and Support
Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup protects vital company data produced locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to assist you to plan, integrate, manage and troubleshoot a backup and disaster recovery system built on Barracuda technology.
Award Winning ASA Firewall with Firepower Network Consultant
Specialist Firepower Services
Progent's Cisco-certified CCIE network engineers can assist your company to manage your current PIX 500 or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, tune, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
NetDocs Document Management System Services
NetDocs and Microsoft 365 Engineer
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for legal workflows. Progent can provide remote guidance from NetDocuments experts who can help your law firm to design, deploy, manage, tune, or debug a document management system solution based on NetDocuments.
Biggest SQL Server 2014 Cardinality Estimation Consultants
SQL Server 2014 Resource Governance Support Services
Microsoft SQL Server 2014 incorporates significant enhancements in key areas including speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works transparently with all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services including planning, deployment, administration, troubleshooting, and application development services to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.
RDBMS Remote Troubleshooting
Consultant Database Applications
Progent's certified relational database consultants offer businesses of any size online support for popular database platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services available from Progent include software installation and configuration, database architecture and coding, management services, synchronization solutions, storage management, tuning, migration, security and compliance, backup/restore systems, troubleshooting, and training.
MCSE Expert Certified Dynamics GP Excel Cubes Consultant
Dynamics GP Custom Software Remote Technical Support
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to design specialized mission-critical applications and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can show you how to create reports that let you analyze your business more effectively, transforming uncooked data into valuable insights into your company and customers.
System Center 2016 and Linux Integration Support and Help
System Center 2016 and Windows Server 2016 Computer Consultant
Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, enhancing and fixing SCOM solutions and can provide organizations of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate serious problems uncovered by SCOM 2012.
Exchange 2003 Server Upgrade Online Support Services
Microsoft Exchange 2003 Computer Consulting
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity disruption, reduces long-term support demands, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and design services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.
Microsoft Expert Network Knowledge Transfer
MCSE Expert Certified Server Education
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their scope, Progent can concentrate on delivering hard-to-find services where Progent has few competitors. Mid-size companies who work with trusted freelance consultants or who maintain internal IT staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more robust, protected, and efficient.
Android printing Support and Setup
Android Touchdown Online Help
Progent's seasoned team of network consultants and application experts have years of experience delivering remote and onsite support for organizations of all sizes who need to incorporate Android phones into their IT systems so that mobile clients can work together from virtually anywhere. Progent has the breadth of skills to resolve network issues that involve numerous manufacturers and that entail a combination of legacy and current information technology. Progent provides cost-effective online consulting to help you with any facet of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional technical support to assist you to resolve especially challenging IT problems, or Progent can provide outsourced or co-sourced project management services to help you complete major network projects on time and on budget. Progent can help with local, cloud-centric, or hybrid networks and can provide support for all major operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or individual classes to show you how to manage and operate Android phones and tablets to maximize their business value.
Cisco Certified CCIE Small Business Computer Consulting Firms
Network Support Consulting Cisco CCIE Remote
Progent can help you to utilize Cisco's networking technology to create a solid foundation for your local, cloud-centric, or hybrid-cloud data center and improve operations in vital areas such as hardware consolidation, security and compliance, manageability, availability, and disaster recovery.
Data Center Colo Technical Support Services
Colo Outsourcing
Colocation data centers allow companies to share enterprise-class data centers for hosting computer equipment that supports critical applications. Progent's Microsoft and Cisco certified IT experts can assist your company with all aspects of your colocation program such as choosing and moving to a colocation site, creating system architecture, defining hardware, on-premises and on-line troubleshooting, establishing remote system administration, and education your IT staff.
Services ransomware cryptoworm recovery
ransomware cleanup and restore Services
Progent's seasoned ransomware recovery consultants can assist your business to rebuild a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Technical Support Services iPhone Active Directory
iPhone and Lync integration Remote Support
Progent offers cost-effective online assistance to help you to plan, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you through specific technical roadblocks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or maintain a resilient, protected and scalable infrastructure that aligns with your mode of computing. Progent also offers remote and on-premises training to show you how to manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the strategic value of your information system.
Les Kent has a 35-year track record of effective network integration, business management, marketing, and operations. He has shown a talent for creating elegant information technology solutions while working as a system designer, software developer, project manager, implementation consultant, and troubleshooter for small companies, start-ups, and global corporations.
Emergency Development Group Business Analytics
Microsoft Management Reporter Technical Support
Progent's team of expert software programmers, database architects, and project managers can help large businesses to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for high-level planning and project co-ordination or Progent can help clients plug expertise gaps by providing database architects and software programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to integrate SharePoint with other data sources like SQL Server and Excel to build data-driven intranets and web portals. Progent also can provide expertise with web development technologies and can assist clients to create, expand, troubleshoot, or migrate web applications to take advantage of the latest advances in web technology.
Anti-Spam Support and Setup
Largest Postini Small Business Subscription
E-Mail Guard is a complete solution for defending against spam and virus attacks. E-Mail Guard handles the security and management of corporate email by providing continually updated spam and virus blocking, policy administration, content testing, and defense against email-based DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and reporting utilities plus outbound email filtering to let you fix your email system and specify and regulate corporate email policy.
Microsoft Expert Support and Setup Exchange 2016 Migration
Microsoft Exchange 2016 Migration Planning Consulting
Progent can help you in all facets of your upgrade to Exchange Server 2016 such as planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Windows Server 2019 LEDBAT Remote Technical Support
Microsoft Experts Windows Server 2019 upgrade Computer Consulting
Progent's Windows Server 2019 disaster recovery planning consultants can assist your organization to plan and deploy a DR/BC solution based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Support SharePoint Server
SharePoint Server 2003 Technology Consulting Services
Progent's Microsoft-certified experts can help you evaluate the business justification for implementing SharePoint 2007, consult with you on the most appropriate edition of SharePoint Portal Server for your circumstances, provide setup and integration services, assist you to set up Microsoft SQL Server as a back-end database manager, optimize your network integrity, integrate your standard and custom application programs to operate with Microsoft SharePoint Server 2007, design a company-wide security plan that encompasses portal technology, and deliver maintenance and Help Desk services.
Aironet Outdoor APs Setup and Support
Aironet 2600 Access Point Support and Integration
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or on-premises integration and debugging support to help you to plan, implement, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet wireless access points to work with your specific office design, building structure, and expected network traffic.
Network Security Testing Juniper Junos Management
Biggest Juniper Junos Configuration Security Organization
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft Office Access Developer Firms
Open Now Microsoft Access RDP Consultant Services
Progent can provide cost-effective remote consulting services for all releases of Office Access including Access desktop and Access Web App and offers advanced assistance for Access application development, database migration, performance tuning, report design, and maintenance. Progent also can provide custom webinar classes for Office Access programming and database management.
SQL Server 2017 Mobile Reports Computer Consultant
Online Consulting SQL Server 2017 Backup
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business advantages of upgrading to SQL Server 2017 and can assist your organization to design and implement an efficient migration of your databases and applications to any network architecture including local, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support ranging from on-demand architecture review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.
24x7 Hyper-V 3.0 Virtual Technology Consulting
Microsoft Hyper-V Server Virtualization Consultancy
Progent's certified consultants can help you evaluate the possible advantages of Hyper-V-powered server virtualization for your business, perform pilot implementations to verify Hyper-V's compatibility with your line-of-business software, assess your network and server infrastructure for optimal performance with virtual server solutions, help you in moving to Microsoft Windows Server 2008 and setting up Hyper-V, educate your network management staff to track and manage Hyper-V, offer expert consulting support for enhancing the protection of your virtual servers, establish and validate business continuity processes that maximize system availability, and provide ongoing consulting and technical support including low-cost remote troubleshooting and turn-key Help Desk outsourcing.
Azure cloud integration Design
Microsoft Entra Domain Services Consult
Progent can help you to plan and carry out an efficient migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services for both on-premises and cloud assets.
Computer Consultants virtual Windows desktops
Consulting Services Citrix virtual desktops
For desktop virtualization, Progent offers the support of a Citrix XenDesktop expert who can help your company to plan a XenDesktop solution that improves the strategic impact of your IT network; integrate XenDesktop software with your physical and virtual servers, end-user devices, and peripherals; migrate your existing desktop virtualization software to the latest releases of XenDesktop; and deliver advanced online troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to maintain your XenDesktop solution effectively.
Specialist Infor SyteLine CloudSuite Vendors Management
Infor SyteLine CloudSuite Training Consulting
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies over 25 years of background assisting manufacturing, distribution and service companies to simplify complicated supply chains and improve the efficiency of key business processes to get products to market fast and adhere to customer schedules dependably. Progent can provide the expertise of an ERP consultant with more than 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that can range from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, CPQ, web site integration, troubleshooting, data conversion, Microsoft 365 integration, disaster recovery planning, and DBA services.
MCSE Expert Certified Computer Consultant Exchange 2016 Mailbox migration
Online Consulting Exchange 2016 Data Loss Prevention
Progent can assist your business in all facets of your migration to Exchange Server 2016 including designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Commute free Consulting Career
Emergency Virtual Office Microsoft Consulting Part-Time Jobs
Progent's business climate will allow you to become a more capable consulting professional by enhancing your information technology knowledge and increasing the satisfaction of your customers. Progent delivers this promise by attracting the top professional experts for you to operate with, offering a state-of-the-art network and communications infrastructure, using proprietary software tools to deliver the maximum level of service, and by optimizing our business structures for attracting and maintaining clients.
Windows 2008 Cluster Server Support and Integration
Windows Cluster Server 2008 Consulting Services
The clustering feature set incorporated into the Datacenter and Enterprise versions of Windows Server 2008 is radically re-engineered to streamline the deployment, configuration, and management of clusters that offer greater levels of network availability, protection, performance, and versatility. New or enhanced features include automated cluster Validation, revamped configuration and deployment, improved cluster management, redesigned cluster architecture for maximum availability, better protection and quorum structure, minimization of failure points, greater disk and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can assist your company assess the business benefits of failover clusters, design and execute a deployment, train your network support personnel to manage your failover clusters, deliver ongoing consulting and technical help services, and produce and test a disaster recovery plan.
Meraki Switch Upgrade Technology Consulting
Meraki Switch and Access Point Consultant Services
Cisco's Meraki line of switches are designed for environments ranging from branch offices to large campuses. Progent's Cisco-certified consultants offer cost-effective online expertise to assist you to design and implement an efficient network solution that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, configure policies to ensure compliance, create and validate a disaster recovery plan, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to build a unified networking solution.
Computer Consulting Supplemental Help Desk
Urgent Onsite Technical Support Co-managed Help Desk
Progent's Co-managed Help Desk service allows your IT organization to split the load for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Service Database Technical Support Services
Services Documentation Troubleshooting
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed services. Unlike some freelance consultants or small support firms who provide minimal documentation or details of services performed, each service delivered by Progent is tracked by full documentation. Every Progent consultant has access to the support documentation transmitted by every staff member to every customer. The practice of detailing and archiving service activity results in more efficient support and avoids a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who won't let go of vital service information.
network asset documentation management Consulting
ProSight domain management Professional
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of the time thrown away looking for vital information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.
Windows and UNIX Consulting Services
Emergency Consultants Windows and UNIX
If your office network mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can help you to integrate your computers into a cohesive environment that allows all your OS platforms to coexist for easy administration, seamless information exchange, high dependability, enhanced performance, and strong protection. Progent's UNIX and Microsoft Windows integration support offerings feature network infrastructure configuration and support, support for Windows services for UNIX, remote network monitoring and management, remote technical support and troubleshooting, in-person technical support, and Help Desk support.
Network Consultants ProSight Reporting Network Infrastructure Monitoring
ProSight Reporting ConnectWise Manage Ticketing Remote Support Services
ProSight Reporting is a growing line of in-depth reporting utilities created to work with the industry's top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Network Consultant Power View
Microsoft SQL Server 2012 Security Specialists
Progent can provide the support of Microsoft-certified consultants as well as seasoned database application developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery planning specialists, and security professionals to assist you to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and define an efficient and secure network infrastructure that helps you maximize the business benefit of SQL Server 2012.
Private Cloud Services Consulting Services
Private Cloud Hosting Engineer
Progent's Private Cloud Hosting and Management service offers comprehensive hosting of a small organization's production servers in an environment that delivers the highest degree of availability and expandability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting and Management options are based upon proven virtualization platforms that enable small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from world-class reliability and an unmatched degree of vendor independence.
Citrix Essentials Consultants
24x7 Consult Citrix Workflow Studio
Progent's Citrix consultants can assist your organization to assess the potential business benefits of the available versions of Essentials for Hyper-V, help you to integrate Citrix administration utilities with your Microsoft Hyper-V network, and show you how you can use Citrix Essentials for Hyper-V to improve the responsiveness, uptime, flexibility, and fault tolerance of your virtual environment while reducing the cost of resources and support and streamlining management tasks.
Exchange Migration Consultant
Exchange Migration Technology Professional
Progent's Microsoft and Cisco-certified network experts can assist you to determine the value of Exchange 2010 for your business and can help your IT staff to design and implement a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 that will provide quick return on investment by increasing your workers' efficiency, lowering the expense of hardware and support, streamlining administration, and consolidating your vital communications platforms.
Cisco wireless controller Computer Consultants
Wireless Security Online Support
Progent's Wireless Consulting Services offer a fast, economical way for businesses of all sizes to integrate, manage and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Small Business Computer Consulting Group Help Desk Outsourcing
Implementation Cloud Migration
Progent imposes no service activation fee and requires no monthly commitment for support services provided during regular business hours. Progent's one-minute granularity does away with big bills for quick solutions so you will not be tempted to allow simple problems to fester.
Hornetsecurity Altaro 365 Total OneDrive Backup Support Outsourcing
Hornetsecurity Altaro 365 Total Backup Support and Setup
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Immediate Linux Phone-based Network Engineers
Linux RedHat Remote Professional
Progent offers nationwide remote phone support and consulting services for businesses that operate networks powered by variants of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote network consulting provides optimum leverage for your IT budget by protecting client efficiency and shortening the time billed for network analysis and repair. Advanced remote support tools and experienced service specialists and engineers allow Progent to solve most network problems without squandering time and money by going to your location. In the vast majority of situations your IT issues can be dealt with over the phone or through a mix of phone support and remote access. Progent can make available Cisco certified CCIE infrastructure experts and CISSP premier security professionals to assist with the toughest system issues.
Integration Exchange 2016 Project Planning
Exchange 2016 Mailbox migration Engineer
Progent can assist your business in all facets of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines, mailbox databases and log files; configuring HLB for fault-tolerant client access services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Technical Consultant Network Troubleshooting
ProSight Remote Network Troubleshooting Remote Support
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, track, reconfigure and troubleshoot their connectivity appliances like routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are kept updated, copies and manages the configuration of almost all devices on your network, tracks performance, and generates notices when issues are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or identifying the cause of performance bottlenecks.
Services Android patch management
IoT sensors patch management Consultants
Progent's support services for patch management offer organizations of any size a versatile and affordable alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as printers and scanners, infrastructure appliances such as routers and wireless access points, and Internet-of-Things devices such as alarms and robotics.
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