Additional Topics of Interest

Technical Support Services At Home Employees Video Conferencing
Work from Home Conferencing Support and Integration

Progent can assist small and mid-size businesses to configure and debug conferencing technology to enable their at-home workers to interact productively with colleagues and clients.

Supplemental Helpdesk Consultants
Urgent IT Consulting Extended Call Desk

Progent's Microsoft certified experts offer three service programs to help medium-size and large organizations create a cost-effective and productive in-house Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process study and improvement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Services help companies analyze the numerous top level Help Desk software packages on the market and determine which packages might be too costly, miss key features, or align poorly with your company's business goals. Progent also offers short-term staffing for organizations who want to reinforce their in-house Help Desk team for occasional projects or to fill in for vacationing or indisposed personnel.

Ekahau Wi-Fi Network Design Network Consulting
Ekahau Wi-Fi RF Spectrum Analysis IT Consulting

Progent's Ekahau-certified Wi-Fi network design consultants can help you to design, implement, tune, manage and debug a Wi-Fi network customized for your venue. Progent can provide online or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for debugging RF issues, and Ekahau Insights for managing the health of multiple Wi-Fi networks.

Microsoft Experts Exchange 2013 Setup and Support
Exchange 2013 Integration Remote Support Services

Microsoft Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important innovations as well as a redesigned structure. These improvements favorably impact key facets of IT such as ease of administration, availability, security and compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the potential advantages of upgrading to Microsoft Exchange 2013, create an efficient validation and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange 2013.

Windows Server Hyper-V 2016 Hybrid Cloud IT Consulting
24x7x365 Windows Server Hyper-V 2016 Security and Compliance Consultant

Windows Hyper-V 2016 utilizes key features first developed for and proven on Azure, among the world's largest public clouds. This dramatically improves the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can assist you to assess the benefits of Hyper-V 2016 for your organization, configure test systems to verify the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, develop and execute a non-disruptive upgrade plan, train your IT administration and support personnel, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution gives you maximum business benefit.

Symantec Firewall Cybersecurity Tech Services
Symantec VelociRaptor Firewall Audit

Progent's Symantec experts can help you maintain discontinued Symantec firewall and Symantec VPN products such as the Symantec Raptor and VelociRaptor line or show you how to upgrade to current firewall technology. Progent can also enable you to design and implement a complete security plan that can include firewall/VPN devices and software, outsourced security and network protection services, system monitoring products, and documented policies and processes. Progent has the skill to be your one-stop source for continuing network support, administration, training, and security consulting.

Microsoft Virtual Machine Manager Support Services
Integration SCVMM Planning

Progent can assist organizations of any size to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage, and library resources; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can help your business to move from a legacy edition of SCVMM or from a third-party management system, and Progent can help you to optimize and repair your current SCVMM ecosystem to make sure you get the highest possible return on investment.

Immediate MRTG Engineer
Remote Technical Support MRTG

Nagios and MRTG are useful, Open Source monitoring utilities that operate on Linux and can be used to analyze UNIX/Linux environments, Windows networks, or multi-platform environments where the Linux OS and MS Windows coexist. The Nagios monitor allows system managers to monitor system services such as POP3, HTTP, SSH, and PING. MRTG allows you to track the traffic in and out of SNMP-enabled network appliances such as processors, routers, and switches. Progent's network monitoring engineers can show you how to use both these utilities to tune and repair your computer network.

Windows and UNIX Consultant
Windows and UNIX Consultants

If your office network mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can help you to integrate your servers into a unified network that permits all your operating systems to run side by side for simple management, transparent dataflow, high reliability, enhanced performance, and strong protection. Progent's UNIX/Linux/Solaris and Windows integration assistance services include IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network support and troubleshooting, on-site technical support, and Help Desk support.

Biggest Microsoft Dynamics 365 Business Central Applications Support
Dynamics NAV Support and Integration

Progent can provide remote and on-premises installation, migration, programming, training for Dynamics Business Central/Navision.

Support Outsourcing Call Desk Sharing
Best Network Consultants Extended Service Desk

Progent offers three essential types of Contact Center support : Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft experts offers your clients easy access to a reliable technical group with extensive experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on earning the support Helpdesk a respected reputation as a key contributor to business productivity. Progent's target is to resolve and not simply record problems.

Small Business APs Support and Help
Small Business 100 Access Point Computer Consulting

Progent's Cisco-certified Wi-Fi technology consultants can help organizations to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.

Security Audits Palo Alto Networks User-ID
Palo Alto Networks PA-7000 Series Firewalls Technology Consulting Services

Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewall appliances to create a modern security environment that spans your on-premises and cloud assets and guards any user anywhere with any device.