Home-based Workers IT Support Specialists
Management Services for Your At-Home Workforce
Additional Topics of Interest
24/7 iPhone and SharePoint integration On-site Support
iPhone VPN Support and Setup
Progent offers cost-effective online consulting to assist your business to design, deploy, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for quick jobs to help you get past specific technical roadblocks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, secure and efficient network infrastructure that aligns with your mode of computing. Progent can also provide online and on-premises training for individuals or groups to help manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the business value of your IT system.
IT Consultants Wireless LAN
Computer Consulting 802.11ax Management
Progent's Wireless Consulting Services provide a fast, affordable option for businesses of all sizes to configure, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
IT Consulting Supplemental Support Desk
24-7 Supplemental Call Center Engineer
Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Support services are offered at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle the most problems.
SQL Server 2014 Reporting Services Support and Help
Remote Consulting SQL Server 2014 Monitoring
Microsoft SQL Server 2014 includes significant improvements in critical areas including speed, availability, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates seamlessly across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite consulting services that include system design, deployment, administration, troubleshooting, and software development services to help organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.
Professional CIO
Remote Technical Support Part-Time CIO
Progent can provide the part-time or temporary services of a veteran Chief Information Officer who can offer strategic direction to help your company select and maintain network solutions appropriate for your current needs and that can be a firm foundation for your growth. Progent's temporary Chief Information Officer consulting services provide economic advantages to organizations trying to maximize the benefits from their IT investment but who are unable or unwilling to take on another high-level manager to their head count. Since Progent is vendor-agnostic, with a large team of consultants certified to support all leading OS platforms and connectivity technologies plus a broad selection and business software, Progent is in a unique position to offer unbiased recommendations along with advanced technical support for developing IT systems that match the special needs of your business.
Wi-Fi Site Survey Consultants
Wi-Fi Site Survey and Design Consulting Services
Progent's wireless site survey and predictive modeling assist you to design, install and debug a Wi-Fi LAN adapted to your facilities, offering your business a wireless solution that delivers the reception, speed, capacity, QoS, data protection, and roaming ability your company requires. Wi-Fi survey services from Progent include online predictive modeling for designing a wireless LAN and onsite site survey services for confirming, tuning, and troubleshooting a functioning wireless LAN.
Exchange 2013 Availability Consultants
24-7 Network Engineer Exchange 2013 Configuration
Microsoft Exchange 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These enhancements favorably impact key facets of IT including ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of upgrading to Microsoft Exchange 2013, create an efficient validation and deployment plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and support and management for Microsoft Exchange 2013.
Android patch management Consulting
Security patch management Engineers
Progent's managed services for software/firmware update management offer businesses of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your servers, such as printers, network appliances such as routers and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and robotics.
Exchange 2016 DAG Consulting
Exchange 2016 Edge Transport Server Specialist
Progent can assist you in all phases of your upgrade to Microsoft Exchange 2016 including planning HA architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, databases and logs; configuring HLB for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Small Business Computer Network Consulting company
Microsoft and Cisco Authorized Expert Help Small Office
Progent is a pioneer in economically providing enterprise-class network support to small businesses. Progent's achievement in addressing the IT support needs of the chronically underserved small company market is the cumulative result of key technical and process innovations that have eliminated much of the traditional costs out of administering IT support, added unprecedented technical expertise into the support system, and significantly streamlined the repair cycle.
SCCM 2016 Peer Cache IT Consultants
SCCM 2016 Troubleshooting Integration
System Center Configuration Manager 2016 automates software deployment at scale, centralizes security and compliance settings management, keeps track of network assets, protects against company data leakage, performs health reporting, enables safe self service, and offers a single control mechanism for managing multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can assist you with any facet of planning, installing, using and repairing a SCCM 2016 deployment for local, cloud, or hybrid networks.
Building-to-building Wireless Remote Consulting
802.11 Computer Consultant
Progent's Wireless Consulting Services provide a convenient, affordable option for businesses of any size to deploy, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Cisco VoIP Phones and Unified CM Technology Consulting
Cisco VoIP Phones and Unified CM On-site Support
Progent's Cisco certified networking consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
An index of content::
ProSight Email Data Leakage Prevention Consultancy
ProSight Email Data Loss Protection Consult
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver centralized management and world-class security for all your email traffic. The powerful structure of Progent's ProSight Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the local gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
wireless IP phones and Aironet APs Outsourcing
Remote Support wireless VoIP phones and Meraki APs
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices designed for workers who are mobile within office, warehouse, retail or other environments where management requires portable phones that provide more administrative control, security and durability than is achievable with the BYOD mode of mobile communications. Integration of Cisco's wireless VoIP phones typically demands that IT teams configure and fine tune many components of your wireless infrastructure including access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's certified consultants can provide remote and onsite assistance to help you create and administer a Cisco wireless VoIP phone solution by providing services that range from debugging the set up of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Network Security Scan Professional
Professionals Cybersecurity Scan
Progent offers small businesses two low-cost network security inventory scanning packages that provide, for a set price, remotely administered scans of your network security profile which are analyzed by professional information security engineers who assess the results of the remote scan, present objective summaries of your current network security, and make suggestions for enhancements. Progent has developed two complementary network security inventory packages for external and internal security scanning that are priced to fit the budgets of small businesses while providing enterprise-class evaluations of your network's vulnerability to attack.
Applications Consultant Axapta
Microsoft Dynamics AX Consultants
Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, upgrade assistance, and one-on-one or group online training classes tailored to meet your specific needs. Progent's experts also can show you how to integrate and maintain a protected, reliable server and communications infrastructure to run your ERP, MRP and accounting solutions.
Exchange Server 2003 Upgrade Remote Troubleshooting
Exchange 2003 Server Migration
Progent's expert consultants can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids network disruption, reduces long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to complete your move rapidly and economically. Progent's Exchange 2003 support, troubleshooting, and design services include assistance with the integration of third-party enhancements of Exchange 2003 Server that are best aligned to your business goals.
Online Support Exchange 2013
Microsoft Certified Expert Exchange 2019 Server Consultants
Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and supporting messaging systems for clients in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email environment features protection, high availability, easy access for remote and wireless users, time-saving administrative tools, and productive integration with telephony. Progent provides expertise and integration services for Microsoft Exchange 2016, Exchange 2013, Microsoft Exchange 2010 Server, Microsoft Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 2000. Progent can also assist small or mid-size businesses to migrate to Exchange 2016 Server or Microsoft Exchange 2013.
SCCM and Exchange On-site Technical Support
24-7 SCCM Upgrade Remote Consulting
System Center Configuration Manager automates application and device deployment across multiple sites, simplifies security and compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health reporting, allows safe self service, and delivers a common point of control for administering multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can help businesses of any size with any aspect of planning, implementing, using and repairing a SCCM solution for local, cloud-based, or hybrid networks.
Help and Support Postini
Anti-Virus Technical Support
E-Mail Guard is Progent's affordable antispam and virus defense managed service that offers small companies enterprise-quality protection from spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive library of web-managed anti-spam and antivirus services that ward off email assaults before they are able to penetrate the network firewall. Perimeter Manager also allows administrators monitor and manage their email systems, regardless of server platform, hardware technology, or geographic location.
NinjaOne Server and Desktop Monitoring and Reporting Specialists
IT Consultant ProSight NinjaOne Remote Desktop Monitoring
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by tracking the state of critical assets.
24-7 Microsoft Teams and Azure Entra Services
Consultant Microsoft Teams conference bridges
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Windows 11 Microsoft Deployment Toolkit Engineers
Windows 11 Migration Computer Network Companies
Progent's Microsoft-certified Windows 11 consulting experts offer an array of services for Windows 11 including Microsoft 365 solutions, mobile management and synchronization, teleworker connectivity, data and identity security, centralized deployment, and Help Desk Call Center support services.
Virtual Call Desk Support and Help
Top Extended Helpdesk Professional
Progent's Co-managed Help Desk service allows your IT organization to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's pool of certified desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA platform for managing service requests, ticketing, responsibility, status tracking, and metrics.
OS X Technical Support Consultancy
Mac Configuration Engineers
Progent provides nationwide online phone support and troubleshooting services for businesses who run macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft Windows products. Progent's engineers offer macOS and OS X clients a range of IT services such as desktop support, upgrading to the current version of macOS from legacy editions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Online network consulting offers optimum leverage for your IT dollar by extending client productivity and shortening the hours charged for network analysis and repair. Advanced online support technology and experienced technicians and engineers combine to enable Progent to handle the majority of network issues without squandering time and expense by going to your location. In most of cases your IT issues can be remediated by telephone or via a mix of telephone support and online network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA certified security specialists to help you with the most challenging system problems.
Windows Server 2022 Live Migration Support Outsourcing
IT Services Windows Server 2022 integration
Progent's Microsoft-certified Windows Server 2022 experts can assist your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Dynamics GP BizTalk Adapter Consult
Dynamics GP App Development Developer
Progent's expert application designers and programmers can help your company to create customizations to Microsoft GP that support the special requirement of your business while retaining the benefits of seamless Windows integration. Progent can also offer expertise with a variety of software development tools that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Azure AD Consultant Services
Active Directory Remote Consulting
Progent's consultants can assist you to design and implement a smooth migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both on-premises and Azure assets.
DoubleTake Carbonite Software Availability Technology Consulting
Top Quality Double-Take Replication Remote Consulting
DoubleTake/Carbonite Software offers a selection of tools designed to provide small and midsize companies a variety of cost-effective solutions for replicating and recovering business-critical applications such as Microsoft Exchange Server, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite products into small business information networks to achieve a high state of fault tolerance and disaster recovery capability at an affordable price.
Herakles Data Center Test Lab Engineers
24/7/365 System Testing Consult
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, developing efficient system upgrade methodologies, evaluating and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and building training systems for new technologies. For Progent clients without sufficient internal resources to configure effective test environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep critical network initiatives on schedule.
Small Office Migrations
24-7 Small Business Assessment
Progent is a leading innovator in affordably providing enterprise-class network support to small companies. Progent's success in handling the IT service needs of the historically underserved small company market is the combined result of major technical and process innovations that have removed much of the traditional costs out of managing IT service, injected unprecedented professional expertise into the support mechanism, and dramatically accelerated the solution process.
Remote Support Services Cisco Firepower URL Filtering
Consulting Services ASA 5500-X Firewall with Firepower
Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's popular ASA 5500-X firewalls and offer centralized management of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and execute an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally manage IT environments that include local offices, data centers, private clouds and public clouds.
Windows Server 2008 R2 Technology Consulting Services
Microsoft Windows 2008 R2 IT Consulting
Windows Server 2008 represents an important advance in making IT systems more protected and fault tolerant, easier to virtualize and administer, higher performing, and able to provide a better platform for web publishing. Progent can help your company get the most from the improvements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, technical support, education, staffing, monitoring, and security engineering expertise.
Macintosh OSX Remote Support
Remote Apple OS X Tiger Online Consulting
Progent's consultants can provide Mac users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and email help, security services, and custom training. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also assist your business with iPhone integration and Apple iPad synchronization, or moving to iCloud. For business environments based exclusively on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, configuring and maintaining a network infrastructure that is reliable, safe, fast and aligned with your company's objectives.
Professionals High Availability Internet Connections
Fault Tolerant ISP IT Consultants
Progent's Cisco-authorized network consultants can show you how to create an economical, 24x7 Internet connection architecture that can achieve 24x7 Internet connectivity through a broad array of fault tolerant Internet access products and services including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to help you apply the latest techniques for 24x7 Internet connectivity to create a cost-effective, completely redundant Internet network with automatic failover and other capabilities to create non-stop Internet availability.
At Home Workforce Video Conferencing Support Outsourcing
Teleworker Conferencing On-site Support
Progent can assist small and medium-size businesses to set up and troubleshoot conferencing applications to enable their at-home employees to collaborate effectively with fellow workers and customers.
Microsoft Dynamics GP 2015 App Development Professional
Consultants Dynamics GP 2015 Azure Integration
Microsoft Dynamics GP 2015 R2 features a new design that improves cloud integration, supports popular smart phones and tablets, allows single sign-on with Microsoft Azure Active Directory, and strengthens security. Dynamics 2015 R2 also simplifies reporting, includes new Workflows, extends the Web Client, and delivers more than 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad technical skills and hands-on experience to resolve the critical technical and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will optimize the business value of your investment in this mission-critical platform.
UNIX IT Service Provider
Linux Consultant Services
Progent's UNIX family support services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise offers you a convenient single source to help you create and manage a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Slackware.
Support SCVMM 2012 and Hyper-V
Computer Consultant VMM Database
Progent's Microsoft-certified consultants can help organizations of any size to follow leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to move from an older edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 environment so you get maximum return on investment.
Engineers MRTG for Linux
MRTG for Linux Consulting Services
Nagios and MRTG are useful, Open Source monitoring tools that run on Linux and can be used to analyze UNIX/Linux environments, Windows networks, or mixed-platform networks where the Linux OS and Microsoft Windows coexist. Nagios allows system support engineers to monitor network services including POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to graph the bandwidth through SNMP-enabled network devices including servers, routers, and switches. Progent's network monitoring engineers can show you how to use both these utilities to tune and troubleshoot your computer network.
Windows Server 2016 Health Service Network Consulting
Specialists Windows Server 2016 upgrade
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to assist businesses of all sizes to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Network Consultant Macintosh Virus Recovery
Mac Spam Filtering Specialists
Progent's CISM-certified security staff can help you secure your Apple Mac environment through expert support offerings including running security tests, recovery from virus and denial of service attacks, configuring firewalls, implementing safe remote and mobile access, installing monitoring programs for defense against viruses, spam, and malware, and developing a comprehensive security plan appropriate for the specific goals of your corporate information system.
Windows Server 2008 BranchCache Consultant
Microsoft Windows Server 2008 R2 Engineer
Windows Server 2008 represents an important advance in making IT systems more secure and fault tolerant, easier to virtualize and administer, faster, and able to provide a better platform for web publishing. Progent can help your business get the most from the enhancements built into Windows Server 2008 by providing certified consulting, technical support, training, staffing, network monitoring, and security services.
Case Study Operations Manager
MOM Case Study
Before Progent's Microsoft Operations Manager solution, system problems were approached reactively, once users complained about them. With the benefit of proactive, computer generated alerts and trend analyses created by Microsoft Operations Manager, Progent can now address server issues before they grow to be critical enough to impact network uptime. Thanks to MOM, Progent can deal with looming problems before clients know that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to offer small company IT systems enterprise-class service continuity, security and performance.
ISA 2004 Enterprise Edition Server Remote Technical Support
Microsoft Proxy Server Remote Support
Progent's certified Internet Security and Acceleration Server consultants have long experience developing Microsoft ISA Server-based security solutions for information systems with multiple sites, remote users, and line-of-business web applications. Progent's ISA Firewall consultants are available to assist your company in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your information security needs without adversely limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Specialist VMware vSphere Integration
VMware vRealize Orchestrator vRO Professionals
Progent can provide the assistance of a certified VMware VCDX expert to help your organization plan, deploy, administer and repair VMware vSphere and vCloud-based virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent offers world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud tools for administering private and hybrid cloud solutions that provide high uptime, data security, and application mobility.
Immediate Outsourcing Exchange Server 2007
Exchange 2007 Server Consultant
Progent's expert support team can show you how to define and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-location migrations, Progent offers the background to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include expertise with the integration of outside vendor add-ons to Exchange Server 2007 that are in keeping with your business needs.
Windows, UNIX, Solaris Computer Consultants
Microsoft Certified Expert Solaris with Windows Technology Professional
If your business network mixes UNIX, Linux or Solaris technology with Windows, Progent can help you to incorporate your IT resources into a unified environment that permits all your operating systems to run side by side for easy management, transparent information exchange, high dependability, enhanced performance, and tight protection. Progent's UNIX and Windows integration support offerings feature IT infrastructure integration and service, support for Windows services for UNIX, remote server monitoring and management, online network help and troubleshooting, in-person technical support, and Contact Center support.
Mac Networking Integration
Computer Consultants macOS Wi-Fi
Progent's Mac support consultants can assist you with a broad range of network foundation issues such as network architecture, off-site and mobile access, internetwork compatibility, security, and emerging technologies including Voice over IP and fast wireless connectivity. For company networks built exclusively on Apple Mac OS X or for environments incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and size to handle the challenge of planning, configuring, and supporting a network infrastructure that is robust, secure, productive and aligned with your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan SAN solution. Progent can also provide skilled experts to help you with Cisco routers and switches.
Desktop and Mobile Device Management Security Consulting Group
Microsoft Intune Computer Consulting Companies
Progent's network engineers can help your company to streamline desktop software update management by delivering expertise with administration tools like System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services (WSUS).
Windows Server 2016 Multi-domain clusters Consultant Services
Windows Server 2016 Failover Clusters Remote Support
Progent's certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Barracuda Networks Email protection Auditing
Cybersecurity Organization Barracuda Networks Firewalls
Barracuda's budget-friendly CloudGen Firewall appliances offer web filtering, safe remote access, SSL VPN, secure SD-WAN, and Zero-Trust protection with centralized management across your complete enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent has the depth of expertise to serve as your single resource for technical support, maintenance, education, and security consulting.
Microsoft Certified Partner Solomon Application Support
Microsoft Expert Programming Firms Macola
Besides providing access to Microsoft Dynamics GP specialists, Progent has experts in Dynamics AX, Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group webinar training classes customized to meet your particular needs. Progent's experts also can help you build and maintain a protected, reliable server and communications infrastructure to support your ERP, MRP and accounting applications.
IT Outsourcing Computer Network Firms
Immediate Work at Home Integration Small Business Network Support
Progent imposes no initialization charge and requires no retainer for services delivered during normal business hours. Progent's small granularity does away with large bills for quick solutions so you won't be forced to permit less critical problems to stay unaddressed.
24-7 .NET Engineer
Development Crystal Reports
For custom program development, Progent can provide software design experts to write line-of-business applications in areas such as eCommerce, web site design, Microsoft Business Solutions packages including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
CCDP Expert Certified Meraki MR32 Access Point Technical Support
Meraki Air Marshal Consulting
Progent's Cisco-certified wireless networking experts can provide remote and on-premises consulting and support services to assist you to plan, install, manage, optimize, and repair Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent's consultants can also help your organization to plan and implement hybrid environments that integrate on-premises and cloud-based services and that provide seamless connectivity, enhanced protection, unified management, and consistent operation for all your wired and wireless endpoints.
Amazon S3 backup Outsourced Programming
Amazon cloud AMI Development Firm
Progent can provide cost-effective remote support to assist businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
Largest NetApp Clustered Data ONTAP Consulting Services
NetApp MetroCluster Specialist
Progent offers enterprise customers the services of a NetApp-certified consultant for online or onsite support for NetApp's entire family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN technology supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to help you to resolve issues with NetApp SAN deployments quickly and affordably following leading practices.
Extended Call Center Professionals
Virtual Call Desk Network Engineer
Progent's Shared Call Center service makes it possible for your business to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Network Consultant Microsoft ISA 2004 Server
Microsoft ISA Server Outsourcing
Progent's Microsoft certified consultants provide small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can secure your IT system from attack by external and internal threats. Forefront TMG and ISA Server perform deep examination of Internet protocols such as HTTP, which allows these security platforms to uncover many threats that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network security through expert planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can assist you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Private Cloud Virtual Datacenter Hosting Professional
Private Cloud Integration Consultancy
Progent's private cloud hosting allows small and midsize businesses to run key applications such as SQL and Exchange Server from a secure Tier III data center on fault-tolerant hardware with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup and restore. You can use Progent's private cloud hosting service to eliminate large capital costs for the purchase, maintenance, and management of computer hardware and data center facilities while achieving the highest levels of system availability and physical security.
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