Remote Workforce IT Support Experts
Endpoint Management Expertise for Your Remote Workers
Additional Topics of Interest
IoT device patch management Specialist
24x7 Printer firmware patch management Technology Professional
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, peripherals {like scanners, infrastructure appliances such as switches and wireless access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Phone Support Online Help
24-Hour Online Consulting On-site Support
For mid-size companies who need IT support, Progent offers a variety of options such as local service, remote support, phone-based Help Desk, round-the-clock support with remote network monitoring, emergency staff augmentation, site relocation services, application programming, and professional consulting. For midsize companies in California or other regions serviced by Progent's field engineers, Progent offers expert in-person support for solving network issues rapidly and economically.
Temporary IT Admin Staffing Consulting
Cisco Certified Expert Short Term Staffing Computer Consultants
Progent's short-term staff augmentation services allow organizations to meet the need for network support personnel without incurring the expense and delays that come with vetting and recruiting experienced technical workers and without adding to your full-time workforce.
Web Parts Development
VBA Integration
If you want to update your production web site, build internal webs for purposes such as human resources or employee education, establish a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply skilled and experienced web designers. Progent's experts can also show you how to design and manage a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to support your web tools.
Outlook 2019 Technical Support Firm
Excel 2016 Online Support Services
Progent's Office and Microsoft 365 consultants can help businesses to integrate Office desktop and Microsoft 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive productivity solution that offers quick return on investment and promotes improved business outcomes. Progent can assist your company to interface Microsoft Office or Microsoft 365 applications with one another and with other core Microsoft platforms such as SharePoint, Exchange Server and SQL Server running locally or in the cloud. Progent's consultants can also help you to resolve compatibility problems with different versions of Office desktop and offers live online training to individuals or teams.
Redundant Network Consulting
Online Consulting Fully Redundant Internet Network
Progent's Cisco-authorized IT engineers can help you build an affordable, high availability Internet connection architecture that can deliver non-stop Internet access through a wide array of high availability Internet access products and services including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to help you utilize the most current technology for high availability Internet connections to build an affordable, completely redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet connections.
Microsoft Exchange Server 2016 Migration Planning Support Outsourcing
Exchange 2016 Mailbox migration Online Troubleshooting
Progent can assist your business in any and all facets of your migration to Exchange 2016 including designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your VMs, databases and log files; setting up HLB for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Best Co-managed Help Desk Costs Computer Consultant
Extended Service Desk Economics IT Consultants
Progent's Helpdesk outsourcing and co-sourcing service programs enable organizations to reduce costs, increase output, and respond rapidly to fast-changing economic conditions.
Microsoft 365 Android Integration Computer Consultants
Microsoft 365 Android Integration Remote Support
Progent can help your business to evaluate the many subscription plans available with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and maintain hybrid networks that transparently integrate on-premises and cloud resources.
CCIE Expert Certified IP Endpoints Help and Support
Cisco VoIP Phones and Single Number Reach IT Consultants
Progent's Cisco-certified VoIP phone and video IP phone experts can assist you to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, previously branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications that include Cisco Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
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Information Technology Consulting Group Microsoft Office 2000
Microsoft Office XP Software Recovery
Progent applies no minimum charge and requires no retainer for services delivered during regular working hours. Progent's one-minute granularity avoids big invoices for fast fixes so you will not be tempted to allow simple problems to fester.
24/7 Visual Basic for Applications Integration
E-Commerce Development Firm
For custom program creation, Progent can provide software design experts to produce business applications in areas such as eCommerce, web development, Microsoft Business Solutions products including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to create company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide expertise in a wide array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
24-7 Capacity Planning Test Lab Engineer
Consult Herakles/QTS Test Lab
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for testing line-of-business applications, developing efficient system upgrade methodologies, assessing and optimizing performance, designing or validating disaster recovery strategies, mitigating compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients who lack sufficient in-house resources to assemble effective test environments, the lab reduces capital outlay and engineering risk and helps keep critical IT projects on schedule.
Computer Consulting UNIX with Windows
Consultants UNIX, Windows
Progent's UNIX platform consulting experts provide small businesses and software developers assistance with managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-based technology. Progent can give your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of expertise offers you a convenient single consulting firm to help you create and manage a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by integrating Windows with major versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
ASA and PIX Firewalls Support Outsourcing
24-7 Cisco ASA firewall VPN Professional
Progent's Cisco-certified CCIE network experts can help you to manage your current PIX 500 or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, optimize, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Content Management Server Outsourced IT Services
Microsoft Project Server Network Repair Service
Progent's Microsoft-certified consultants offer network help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support professionals can show you how to plan, integrate, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
NetDocuments Document Management System Consulting
NetDocs and Microsoft 365 Specialist
NetDocuments (NetDocs) is a cloud-based document management system designed specifically for the legal profession. Progent offers online guidance from NetDocuments consultants who can assist your law firm to design, configure, administer, tune, or troubleshoot a document management system environment based on NetDocuments.
Work from Home Conferencing Network Engineer
Work from Home Video Conferencing Support Services
Progent can assist small and medium-size companies to implement and debug conferencing applications to allow their at-home workers to collaborate productively with fellow workers and clients.
Duo Two-factor Authentication (2FA) Consultant Services
Consulting Duo Identity Verification
Progent's Duo managed services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
SharePoint 2019 Communication Sites Professionals
SharePoint 2019 Power BI Gateway Remote Consulting
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and on-premises consulting expertise, software development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud components into a seamless intranet system.
On-site Support Altaro Microsoft 365 Total Mailbox Backup
Hornetsecurity 365 Total Backup Online Support
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Microsoft Exchange Upgrade Consultant
Microsoft Exchange 2003 Computer Engineer
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
Linux Phone-based IT Consulting Companies
Linux RedHat Phone-based Services
Progent provides national urgent phone support and consulting services for businesses who run networks powered by versions of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Online network consulting provides optimum leverage for your information technology budget by extending user productivity and limiting the time billed for computer analysis and repair. Sophisticated online support tools and experienced technicians and consultants allow Progent to handle most IT issues without wasting time and money by traveling to your location. In the vast majority of situations your network problems can be remediated by telephone or through a mix of telephone help and remote network analysis. Progent can make available Cisco CCIE network experts and CISSP and ISSAP premier security professionals to assist with the toughest system issues.
Microsoft Teams compliance Specialist
Open Now Microsoft Teams session border controller Consultant
Progent can help your business to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Expert Development Microsoft Dynamics
HTML programming Engineer
If you need assistance writing, enhancing, or repairing business aplications for Microsoft Windows, any version of Linux, or the Web, Progent's expert team of programmers, relational database architects, and software project managers can help make sure you get the job done on schedule and within your budget. Progent's experienced application developers offer cost-effective and efficient remote help for projects as simple as writing VBA scripts for Office Excel or as large as rolling out line-of-business database applications based on Microsoft SQL Server or MySQL.
Palo Alto Networks Firewalls Protect
Palo Alto Networks PA-400 Series Firewalls Security Company
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity ecosystem that extends across your data center and cloud-based resources and protects any user at any location with any endpoint device.
Les Kent has a 35-year history of effective technology integration, corporate management, marketing, and operations. He has shown a knack for creating sophisticated IT solutions in his roles as as a network designer, software developer, project manager, implementation consultant, and problem solver for small companies, new ventures, and major enterprises.
ProSight Reporting Infrastructure Monitoring Consultant Services
Support ProSight Reporting Network Infrastructure Monitoring
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Cisco GTP/GPRS IT Consulting
ASA 5550 Firewall IT Consultant
Progent's Cisco certified network infrastructure consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Shared Call Center Integration
Shared Helpdesk Setup and Support
Progent's Co-managed Call Center service allows your IT organization to share the load for Help Desk support transparently between your IT team and Progent's pool of seasoned technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Windows 2003 Technical Consultant
Biggest IT Consultant Windows 2003 Server
The experience of Progent's certified Windows Server consultants, with an average of over 10 years of support in Microsoft integration, ensures you success in selecting the version and set up of Windows 2003 Server that aligns most closely with your company's goals. Progent can also assist you with designing, installing, administering and supporting powerful information technology applications based on Windows Server, and can assist your upgrade from Windows 2000 or Windows NT.
macOS Technical Support Consultants
OS X Online Consult
Progent provides nationwide remote help and consulting services for businesses that run Apple macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft products. Progent's engineers can provide Mac clients a range of IT services including desktop assistance, migration to the latest version of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or moving to Apple's iCloud. Remote technical support offers maximum leverage for your information technology budget by preserving user productivity and shortening the time billed for computer analysis and repair. Sophisticated online access technology and experienced technicians and consultants combine to enable Progent to solve most IT issues without wasting time and money by traveling to your site. In most of cases your IT issues can be dealt with by telephone or via a mix of telephone support and remote access. Progent can make available Cisco CCIE infrastructure experts and CISM certified security professionals to assist you with the most challenging network problems.
Internet Security and Acceleration Server 2006 Network Consultant
Compliance Audit Forefront Threat Management Gateway 2010
Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet applications while enabling enhanced productivity by making these resources available to legitimate remote users. Internet Security and Acceleration Server helps guard business applications, services, and data across all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can help you plan, deploy, configure, and maintain Internet Security and Acceleration Server 2006 on your network so that your company benefits from a smart and economical combination of protection, convenience, and speed.
Microsoft Office 2000 Small Business Specialist
Microsoft Office 2003 System Repair
Progent's IT outsourcing services offer economical network support for small companies. Whether it includes planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or building a web-based eCommerce application, outsourcing your IT technical services can contain expenses and eliminate uncertainties, allowing network service budgets to grow in a more linear and manageable manner than is possible by assembling a large, all-purpose in-house IT staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and highly available network architecture for your critical business software based on Windows.
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