Home-based Workers Computer Support Experts
Endpoint Management Expertise for Your Remote Workers
Additional Topics of Interest
Microsoft Certified Expert SQL Server 2017 IT Consultants
Microsoft SQL Server 2017 Setup and Support
Progent’s Microsoft certified consultants can provide small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy development of advanced business applications that offer your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering expertise, support and troubleshooting services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information system. Progent can also help you upgrade from earlier editions of SQL Server to SQL Server 2005.
ISA 2004 Firewall Remote Troubleshooting
ISA Server Consulting Services
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your network that delivers the firewall protection, performance and ease-of-use that your business requires.
Top Project Pilots Engineers
Project Implementation Consult
For enterprise project management support, Progent offers the services of senior information technology professionals with years of background in IT management, program development, and business process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management expertise to assist enterprise customers follow best practices to make sure strategic projects are completed on time and within budget.
Remote Support Services Windows PC Simulation on Apple macOS
Windows Applications on Apple Mac Consulting Services
For businesses that have a combination of Mac and Windows desktops, there exist two basic alternatives for running Windows-only applications on a Mac: remote access to an actual Windows computer or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to connect a Mac to a networked Microsoft Windows-based computer to run Windows applications and access system resources. Virtual PC for Mac emulates Windows on a Mac system so that you are able to use Microsoft Windows software locally. Progent's macOS and Mac OS X technology consultants can assist your company to maintain these solutions for running Windows programs on your Apple Macs and can also help your company to assess and install other products for Microsoft Windows PC emulation.
Antivirus Services
Anti-Spam Technology Consulting Services
Email Guard from Postini offers constantly updated spam and virus blocking, data filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and support firm. If your business is too small to qualify for a regular Postini license, you can still get access to Postini’s Perimeter Manager services via Progent’s E-Mail Guard spam filtering and anti-virus service offering. Progent’s expert email protection professionals can show you how to create an email defense plan that includes antispam and anti-virus technologies and policies.
Biggest SCCM Troubleshooting Consultant
On-site Support SCCM Software Inventory
System Center Configuration Manager automates software provisioning and updating, centralizes compliance settings management, keeps track of network resources, protects against corporate data leakage, provides network health reporting, enables safe self service, and offers a common point of control for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can assist your organization with any facet of designing, installing, operating and repairing a SCCM deployment for local, cloud-based, or hybrid environments.
Juniper SSG Firewall Firewall Audit
Consulting Services Juniper SSG20 Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Open Now CISSP Certified Security Architect Consulting
Remote Specialists CISSP Certified Information Security Officer
Progent's CISSP-certified network security consultants can assist organizations of any size with any aspect of information system security. Progent can implement cost-effective security solutions that guard a small office from advanced malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid networks that accommodate onsite, remote, and mobile clients sharing IT resources distributed across a mix of physical datacenters and public and private clouds.
Support Company Microsoft Exchange Server 2016
Microsoft Sharepoint Server 2016 Network Support
Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can show you how to plan, deploy, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Consulting Services Cisco Routers
Branch Routers Online Technical Support
Cisco has designed a full array of routers that includes routers designed to deliver the protection, performance, and reliability required by organizations ranging from small offices to global enterprises. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network uptime. Progent can show you how to select and configure Cisco routers to build a solid foundation for your IT system and to make it easy to grow as you support new users, open new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS operating system, such as the Cisco 800 family of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.
Google Cloud firewall integration Services
Google Cloud Identity Professionals
Progent can provide cost-effective remote and onsite consulting to help businesses to migrate any portion of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow access to Google's cutting edge AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design, testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security.
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Windows Server 2003 Specialist
Engineers Windows Server 2003
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of work in Microsoft integration, assures you success in identifying the edition and set up of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with designing, deploying, managing and troubleshooting powerful information technology applications powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.
24 Hour Setup and Support Office 365 and iPhones
Exchange Online Archiving Configuration
Office 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and associated email components to lower capital costs and administrative hassle. You can configure Office 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online technical support to help your organizations to assess the potential advantages of Office 365 Exchange Online, design a network topology that makes sense for your functional requirements and budget, implement a non-disruptive move from your current Exchange system to one that includes Office 365 Exchange Online, train your IT team and users, and deliver ongoing consulting and technical support.
Linux Online Support Services
Remote Redhat Linux Services
Progent's Linux support experts provide small and mid-size businesses and software developers help with managing and supporting Linux computers that run with Microsoft-powered networks. Progent can give your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of expertise provides you with a convenient one-stop source to show you how to build and manage a protected and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Law, Investigation and Ethics Secure
Watchguard Network Consultants
For small and midsize organizations, network security and information assurance and compliance can be excessively complex to stay ahead of but too risky to overlook. The world's largest institutions have been hacked, and the top cloud services have occasionally been taken down. It looks like there's nowhere to hide. Progent has made it economical for smaller companies to carry out critical IT security tasks effectively by providing the advantage of billed time to the closest minute with no minimum billing for remote help. You can have access to a world-class information expert to deliver precisely the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any level of network security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and creating a complete security strategy.
Information systems Security Outsourcing Juniper Junos CLI
Juniper Junos CLI Compliance Auditor
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Exchange 2016 Upgrade Planning Consultant
Top Rated Exchange Server 2016 Migration Computer Consultants
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Network Consultant Office 365 Exchange Online and on-premises Exchange
Office 365 and Apple iOS Information Technology Consulting
Progent can assist you to understand the many subscription options available with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent supports multi-platform networks that include Windows, macOS, and Linux software. Progent can also assist you to create and manage hybrid solutions that seamlessly integrate local and cloud-based resources.
ProSight VM Hosting Specialists
Engineers ProSight Virtual Hosting
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of benefits including reduced capital expenditures, savings on operational costs, better executive focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
Aironet 2800 Access Point Technical Support
Aironet 2700 Access Point Outsourcing
Progent's Cisco CCIE wireless infrastructure experts can provide remote or onsite configuration and debugging services to assist you to design, configure, update, optimize, administer and debug Aironet wireless access point environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to administer and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, location and configuration of Aironet wireless access points to accommodate your specific workplace layout, construction, and anticipated network traffic.
Snatch ransomware recovery Specialists
ransomware cryptoworm recovery Services
Progent's experienced ransomware recovery experts can help you to reconstruct a network victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or Locky.
On-site Support Professional
24/7/365 Remote Computer Support Consultants
For mid-size businesses looking for IT consulting services, Progent offers an array of alternatives such as on-site help, on-line support, off-site Help Desk, 24x7 support with automatic system monitoring, emergency staffing, business relocation services, application development, and professional consulting. For midsize companies in California or other regions covered by Progent's onsite consultants, Progent offers expert on-premises help for fixing technical problems rapidly and affordably.
ProSight Email Content Filtering Consulting
ProSight Email Guard Spam Filtering Consult
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver web-based management and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
Office 365 and Apple iOS Technical Consultant
Exchange admin center Setup and Support
Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted on your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any facet of planning, implementing and debugging your hybrid Office 365 network. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on time and within budget.
Cisco Remote Access Information Technology Outsource
Cisco On-site and Remote Support
Progent's Cisco CCIE network infrastructure consultants can assist you to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software support.
Juniper Junos os Network Consultant
Juniper Junos Configuration Security Consulting
Progent's Juniper Networks-certified network engineer can assist you to plan and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and upgrade efficiently from discontinued devices to the latest versions. Progent's Junos OS engineers can offer support for Juniper's premier network control software to enable your business to simplify the management and strengthen the protection of your Juniper VPN appliances and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations maintain networks that include a mix of Juniper's software platforms.
Small Business Specialist SSCP
Networking Consultancy Services CCDA
Progent offers customers the services of engineers who have earned some of the IT industry's most prized credentials. Progent thinks that customers have the right to be sure that their computer service providers have accredited testing plus extensive practical experience so that Progent's customers can engage Progent's service with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly better vendor support than is offered to non-certified service providers, enabling Progent to offer customers a higher level of computer support. In other cases, major certifications such as CISSP or ISSEP for network security can aid enterprise clients to show compliance with regulatory requirements by engaging the assistance of recognized industry experts.
Top Rated Microsoft SQL Server 2008 Remote Support Services
Microsoft SQL Server 2016 Integration Services
Progent’s Microsoft certified professionals can offer small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the speedy development of enterprise-class business programs that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to providing expertise, support and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you upgrade from older editions of SQL Server to SQL Server 2005.
Amazon EC2 VPN Coding
Programming Amazon hybrid cloud integration
Progent offers affordable online consulting to help companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Microsoft Exchange 2003 Technical Support Group
Microsoft Exchange 2000 Tech Expert
Progent's Microsoft-certified consultants have 20 years of background providing e-mail and unified email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange Server support services to enhance email security and virus defense, provide fault tolerant email, and implement remote and wireless email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Open Now Exchange 2013 eDiscovery Outsourcing
Exchange 2013 Configuration IT Services
Microsoft Exchange 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a revamped structure. These improvements affect key areas including manageability, availability, security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible business benefits of migrating to Exchange Server 2013, design a cost-effective test and rollout plan, and train your IT staff to maintain your Exchange 2013 environment. Progent can also provide affordable remote consulting and management services for Exchange Server 2013.
Microsoft SBS 2011 Professionals
Top Ranked Small Business Server 2003 Remote Troubleshooting
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the foundation for a feature-rich but manageable information. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server 2011 requires a network expert with hands-on background and extensive knowledge in planning and implementing effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies built into SBS 2011 and SBS 2008. This experience assures you success in installing, administering, and troubleshooting IT environments based on the Microsoft SBS line of servers and programs.
Consultant Prices Specialists
Value Pricing Computer Installation
Progent's pricing model is to charge for phone service and on-premises visits by the minute. As a result, you are billed just for received services. Progent does not demand a higher rate for after-hours or emergency service, and inside California or in areas where Progent provides on-premises support, Progent does not bill for travel time except for emergency support where on-site time is less than four hours. Also, Progent imposes no startup charge and requires no monthly commitment for services provided during normal working hours. Many support organizations demand substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity eliminates large bills for quick repairs so you won't be tempted to permit minor problems to fester.
64-bit Processing Specialist
Top 64-bit Server Technology Consulting
Progent’s Microsoft-premier engineers can help you to update your desktops from 32 to 64 bits. Progent can assist you to calculate the costs and advantages of moving to 64-bit desktop processing, plan an affordable migration strategy that minimizes operational disruptions, and provide inexpensive, professional remote help to aid your organization to install 64-bit desktop software and application programs on your existing hardware.
Fault Tolerant Internet Connection Integration Services
Redundant Internet Remote Consulting
Progent's Cisco-certified network engineers can help you design an affordable, fault tolerant Internet configuration architecture that can achieve 24x7 Internet access through a broad array of high availability Internet network products and services including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent offers CCIE consultants to show you how to utilize the latest techniques for high availability Internet access to create an affordable, fully redundant Internet interface with automatic failover and other features to create fault tolerant Internet access.
Cisco PIX Upgrade Support Services
Troubleshooting Security
Cisco's PIX firewalls have been discontinued and Cisco may no longer support these devices. Progent still provides technical support for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should move up to next generation firewall products available from Cisco. Progent's Cisco technology experts can help you design and carry out an efficient migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
ProSight Small Business Private Clouds Specialist
Private Cloud Solutions Specialist
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's servers in an environment that gives the highest degree of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting options are built on proven virtualization technologies that enable small and midsize companies with mixed- platform environments to save significantly on the costs of capital investments, infrastructure maintenance, and IT management while achieving world-class reliability and an unprecedented level of vendor flexibility.
24x7 Data Protection Manager 2012 Support Services
SCDPM 2012 Planning Support Services
Progent's Microsoft-certified consultants can provide remote or onsite support to assist companies of all sizes to design, implement, administer, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier versions of Data Protection Manager or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent offers as-needed help for resolving especially stubborn issues, or comprehensive project management services. Progent's consultants can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Training Professional MySQL Community Edition
Development MySQL
Progent offers cost-effective online access to an Oracle-certified MySQL RDBMS DBA or application developer and can help organizations of all sizes to integrate and support MySQL in a dependable IT infrastructure that provides advanced performance, scalability, and protection. Progent also has proven skill assisting businesses migrate databases from Oracle to MySQL.
Case Study Building to Building Wireless
Proxim Tsunami Wireless Example Application
Progent delivered a wireless networking environment that allowed a school to improve efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing remote sites up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided better performance and dependability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it offered immunity to outside interference.
Flex 7500 2500 Wireless Controller Information Technology Consulting
Cisco Certified Experts Meraki Help and Support
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to deploy, manage, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
OS X Security Setup and Support
24-Hour Apple Mac Spam Filtering Specialist
Progent's certified security consultants can show you how to secure your Mac environment through professional support offerings including running security tests, recovery from virus and denial of service attacks, configuring firewalls, implementing safe off-site and mobile access, deploying automated programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan adapted for the specific objectives of your business network.
Software Expert Development
Crystal Reports Programming Firm
For custom program creation, Progent can supply software design experts to write line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics products such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Microsoft IIS to build custom eCommerce solutions based on Microsoft ASP.NET. In addition, Progent offers experts in a broad array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Small Business Computer Consulting Company
Small Business Network Management Services
Progent provides the help of Microsoft and Cisco-Certified network support experts to show customers affordable ways to help businesses optimize the value of Microsoft and Cisco technology. For environments that span from remote offices to nationwide enterprises, Progent's network engineers can help you enhance your network's e-mail architecture, protection, availability, throughput, and network management.
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