Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of remote Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are offered at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues.
Progent's certified ISA Server consulting experts have extensive backgrounds creating Microsoft-based security solutions for information systems with many locations, mobile workers, and mission-critical web-based applications. A Progent ISA Server consultant can help your small or mid-size company plan and implement a configuration of ISA Server 2004 that meets your information protection requirements without restricting your productivity.
Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and VPN appliances such as the Raptor and Symantec VelociRaptor family or show you how to upgrade to current firewall/VPN technology. Progent can also help you design and execute a complete security plan that can include firewall and VPN devices and software, outsourced security and network protection services, system monitoring software, and documented policies and processes. Progent has the expertise to be your single source for on-going network help, administration, training, and security expertise.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and implement an efficient migration of your databases and applications to any network architecture including local, cloud-based, or hybrid. Progent's consultants can provide remote or onsite support services ranging from as-needed architecture assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is carried out on schedule and within budget.
System Center Configuration Manager automates application and device deployment and updating, simplifies security and compliance settings management, keeps track of network assets, guards against company data leakage, performs health monitoring, enables secure end-user self service, and offers a single control mechanism for administering multi-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can help you with any aspect of designing, installing, using and repairing a SCCM deployment for local, cloud, or hybrid environments.
Progent’s high availability interoffice connectivity and fault tolerant network connection professionals can help small businesses achieve zero-downtime Interoffice connectivity via redundant system architectures featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office connections supported by fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offers affordable non-stop interoffice connectivity.
Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system programs to match your specific company needs. Progent’s Microsoft-certified consultants provide expertise in Microsoft Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce consulting services for safe, company-wide information sharing as well as integration with Customer Relationship Management programs.
Progent can provide remote and on-premises deployment, migration, application development, reporting for Dynamics 365 Business Central (formerly Dynamivs NAV).
Les Kent has a 35-year history of effective technology integration, corporate administration, sales, and operations. He has demonstrated a talent for developing sophisticated information technology solutions in his roles as as a system designer, application developer, project manager, deployment expert, and problem solver for small businesses, start-ups, and major enterprises.
SQL Server 2014 incorporates significant enhancements in critical areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises consulting services including system design, configuration, management, remediation, and software development services to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your own storage hardware. Barracuda Backup safeguards critical company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to assist you to plan, configure, operate and troubleshoot a BDR system based on Barracuda technology.
For corporations with branches in California or any region served by Progent's engineers, Progent's Microsoft-Premier network support experts and authorized Cisco system specialists offer a variety of network support services such as project management, Sarbanes Oxley compliance, site relocations, enterprise security, system architecture, on-site or remote emergency support, and technical support for data center hosting facilities. A Progent network architect can help you design a multi-site network that makes smart use of co-location services and Internet hosting sites. Progent’s Microsoft Certified engineers can help large enterprises design, deploy and support massive rollouts of updated releases of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent’s CCIE and Cisco Certified Network Professional experts can help you configure Cisco products for connection solutions that incorporate simple, high-performance, integrated, and wireless networking.
Progent can provide economical online support from IT engineers skilled in a wide array of products and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and workstations as well as notebooks and smartphones. Progent offers consulting support for leading backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist you to install, enhance, or maintain backup systems for a range of environments including local, edge to datacenter, cloud, or hybrid.
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical appliance built by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup safeguards vital business data produced on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting services to help you to plan, configure, operate and repair a BDR system built on Barracuda Backup.
Progent’s Microsoft certified experts offer a variety of consulting services for Dynamics GP. Microsoft Dynamics GP is a financial and business analysis tool built, like all Microsoft financial tools, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and configure, and with its segmented design you are able to purchase only the capability you currently require, with the ability to expand clients and increase functionality when necessary. Progent’s Dynamics GP/Great Plains support engineers can help you install, customize and administer the current version of Dynamics GP or upgrade smoothly from an earlier version.
Progent can provide a variety of economical online and on-premises support services to assist your business to install, manage, and debug workstations and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
At Home Workforce Endpoint Management Consulting Services
Altaro VM Backup offers small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also enables cost-effective backup to Azure storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level restore capability for individual files and emails, support for Windows Cluster Shared Volumes and for vCenter for managing larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide range of services to help you to plan, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to help businesses of all sizes to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Remote Employees Endpoint Management Integration Support
If your office computer system mixes Linux technology technology with MS Windows, Progent can assist you to integrate your IT resources into a unified network that permits all your operating systems to run side by side for simple administration, transparent dataflow, high dependability, enhanced performance, and strong protection. Progent's Linux and MS Windows coexistence support offerings include network architecture integration and service, support for Windows services for UNIX, remote server monitoring and management, remote network help and troubleshooting, on-site technical support, and Contact Center support.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are provided at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle the most problems.
At Home Workforce Endpoint Management Integration Support
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business deploy and support Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and offer the flexibility to expand with your changing business needs. Progent’s Cisco-Premier network consultants are familiar with Cisco’s complete family of products targeted at preventing information theft, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can show you how to integrate Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user certification, authorization, and accounting from a graphical Web interface.
Progent offers a variety of IT service packages for small organizations. These IT outsourcing and network monitoring solutions are based on the anticipatory problem handling abilities of Operations Manager, a state-of-the-art network and system management product that monitors the availability, performance, and safety of your network and isolates potential problems before they can bring down your network. With Progent's economically priced network support packages, small businesses can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package.
Progent's Sun Solaris family support services offer small companies and developers help with managing and supporting Sun Solaris systems that coexist with Microsoft-based networks. Progent offers your organization contact with Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of expertise provides you with a convenient single consulting firm to help you build and manage a secure and robust cross-platform connectivity and communications solution that supports Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Microsoft Dynamics GP can help you grow and manage your business better by offering deep availability of strategic information and a rapid return on investment. Dynamics GP confers important business benefits including its ability to extend the reach of your company, handle your accounting, computerize financial processes, standardize procedures across your business, improve inventory control, increase order accuracy, expand sales and minimize turnaround time, and maximize free cash flow. Progent can help you set up and maintain a robust, secure server and communications infrastructure to support Great Plains, and can provide expert Dynamics GP support professionals to help you derive all the benefits of your Dynamics GP/Great Plains software.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test systems and rollout strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support, staff, create an enterprise-wide security strategy, automate network management, assist with creating applications, and generate and validate a DR/BC plan.
Progent can assist your business in all phases of your migration to Exchange Server 2016 such as planning HA infrastructure for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any phase of designing, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and within budget.
Progent offers one-on-one education designed for individuals who wish to expand their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for Mac applications.
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent's seasoned solution designers and programmers can help your company to build enhancements to Microsoft Dynamics GP/Great Plains that support the unique needs of your business while retaining the advantages of Windows integration. Progent can also offer help with a selection of software development tools that can be used to build integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent uses a sophisticated support reporting system that records and formats complete documentation for all delivered support activities. Unlike many freelance consultants or small support firms who offer scant documentation or details of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support reports transmitted by every consultant to each customer. The practice of detailing and archiving support activity results in more efficient service and avoids a variety of common problems such as when a support customer is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
MS Office Communications Server delivers Instant Messaging and presence as part of an extensible, world-class package offering advanced protection, seamless integration with other Microsoft products, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from lower costs and improved operational efficiencies, enhanced individual productivity, and better IP protection with this simple-to-administer, highly available IM platform. Successful implementations of Microsoft Office Communications Server call for extensive planning and consideration prior to installation. Progent's Microsoft-authorized consultants can provide the expertise necessary to realize all the advantages of Office Communications Server throughout your entire corporation.
Progent’s professionals offer expertise in a variety of disciplines relevant to mobile connectivity such as network infrastructure, Activesync, wireless protection, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless software programming. Progent's certified experts can save your business work and expense by using their wireless background to help you select and integrate wireless connectivity solutions that fit the needs of your company. Progent can also optimize your IT infrastructure so that mobile handhelds work more reliably.
Even if your company has a minimal computer support group and a modest technology budget, your information network can still have the same high availability and performance that once needed a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT consultants, the most recent system management products for proactive monitoring and alerts, and economical service packages such as a help desk service to keep your mission-critical network applications and hardware up and running.
Progent can assist your business in all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability system topology for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines, databases and logs; configuring HLB for high-availability CAS services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Secure Application Publishing with ISA Server 2006 provides more control over intranet applications while enabling enhanced efficiency by making these applications available to authorized remote users. Internet Security and Acceleration Server 2006 helps guard business applications, services, and information across all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-premier ISA Server consultants can show you how to design, install, set up, and support ISA Server on your system so your business achieves a highly functional and affordable balance of security, convenience, and performance.
Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to design, install, and support an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, performance and ease-of-use that your company needs.
Progent's Cisco-certified VoIP phone and video IP phone experts can assist your business to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally known as CallManager, or with Cisco Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco SRST systems for survivability.
Progent's Microsoft-certified consulting experts can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any older version of Windows. Online and on-premises assessment and migration support for Windows 10 provided by Progent include Return on Investment analysis, project supervision, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management, telecommuter connectivity, data and identity security, streamlined provisioning and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and end users, and ongoing technical help.
Progent can provide the services of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management (ERM) strategy based on best practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines.
Cisco's Firepower NGFWs Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X security appliances and include unified management and automation of advanced cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and carry out an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT environments that span local offices, data centers, private clouds and public clouds.
Our compensation structure is built on contribution, so just like working as a freelance contractor, your income is directly driven by your work effort. Some Progent support staff stress lifestyle issues and choose to consult at an easy pace, utilizing our self-determined calendar to pursue personal enthusiasms like hiking, car racing, snow boarding, surfing, travel, or spending free time with family and friends. Others use the chance to earn big dollars via hard effort and extended hours. Progent fully supports both ends of the spectrum and any point in between.
By using virtual server technology, companies are able to operate multiple virtual machines on one actual server. Virtual server technology allows companies to enjoy all the advantages of server isolation, while avoiding the costs that goes with buying extra server hardware. Virtual servers are also the enabling technology behind private clouds, which offer important benefits including reducing the costs of hardware, facilities, and management while enhancing information protection, system availability, and recoverability. Other key server management options are network monitoring software, Windows Server Update Services, and remote server management cards. Progent's professional server management consultants can help you with all aspects of server virtualization and administration to enable your business to cut expenses and save time.
System Center 2016 provides major improvements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new implementation of System Center 2016, extend or tune your current one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center solution.
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances installed across multiple sites with thousands of access points can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent offers the skills of seasoned wireless consultants who can help you to determine the benefits of Ubiquiti’s UniFi products for your business and help you to plan, deploy, manage, and maintain your UniFi ecosystem.
Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to create custom mission-critical applications and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP reporting services can help you create reports that allow you to analyze your business more effectively, transforming uncooked information into valuable understanding of your business.
Les Kent has a 35-year track record of effective network integration, corporate management, sales, and operations. He has demonstrated a talent for developing sophisticated IT solutions during his time as as a network architect, application developer, project manager, implementation expert, and problem solver for small companies, start-ups, and global enterprises.
Progent's certified wireless consulting experts can assist businesses of all sizes to design, implement, manage and repair Cisco Aironet wireless AP environments to provide the performance, coverage, capacity, expandability, security compliance and manageability needed for seamless connectivity between wireless and wired networks. Progent offers efficient remote and onsite consulting services for end-of-life and current 802.11ac Aironet APs and Progent can assist your business design and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Cisco's wireless IP phones are industrial-grade wireless devices intended for professionals who are mobile within campus, warehouse, retail or other environments where management requires portable phones that offer more control, security and ruggedness than is possible with the BYOD mode of mobile communications. Integration of Cisco's wireless VoIP phones typically requires that IT teams set up and optimize numerous components of your wireless infrastructure such as access points, routers, wireless LAN controllers, and call management tools. Progent's Cisco-certified experts offer online and onsite assistance to help your organization create and manage a Cisco wireless IP phone deployment by delivering services that can range from troubleshooting the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Configuration Manager automates application and device provisioning and updating, centralizes security and compliance settings management, keeps track of network resources, protects against company data leakage, performs network health monitoring, enables safe end-user self service, and offers a common control mechanism for managing multi-OS ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can assist your organization with any facet of designing, implementing, operating and repairing a SCCM solution for on-premises, cloud, or hybrid environments.
Progent's Microsoft and Cisco certified computer consultants offer advanced help with a broad array of products and technologies and can deliver that assistance by phone nationwide or in person in major cities across the United States and anywhere in California. Progent offers remote help for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE network engineers for complex connectivity issues, plus the support of CISM-accredited security consultants to assist with high-level security planning and troubleshooting. Progent has delivered online network support to companies in every state in the U.S.
The server cluster technology built into the high-end editions of Windows Server 2008 is radically redesigned to streamline the deployment, setup, and maintenance of clusters that provide improved levels of network dependability, security, performance, and versatility. New or enhanced capabilities include automated cluster Validation, revamped setup and installation, improved cluster administration, new cluster infrastructure for maximum availability, hardened security and quorum structure, elimination of failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of failover clusters, design and implement an installation, educate your IT personnel to administer your failover clusters, provide ongoing consulting and support services, and produce and test a business continuity plan.
Progent’s Technical Response Center provides affordable nationwide extended hours remote help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer 24x7 phone help and remote direct computer connection to isolate and repair technical problems rapidly and affordably.
Microsoft Small Business Server is a low-cost suite of essential servers that offers the foundation for a powerful but easy-to-manage information. The technical sophistication of the Microsoft .NET products bundled with Small Business Server 2011 requires a computer consultant with hands-on experience designing and building cohesive, comprehensive business network solutions. Progent's Microsoft SBS Server professionals have an average of more than a decade of experience supporting computer networks founded on Microsoft platforms. This expertise assures you success in deploying, managing, and troubleshooting IT solutions that incorporate the Microsoft Small Business Server package of servers and productivity software.
Progent's Check Point Software firewall consultants can help you design, deploy, and administer firewall environments built around Check Point NGFW firewalls and Check Point's cloud-based security services. Progent can also assist you maintain older Check Point firewalls or upgrade efficiently to Check Point's modern security gateways.
Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, operates as the core of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified Communications Manager Express offer an advanced IP-PBX by integrating closely with applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's Cisco-certified consultants offer effective and affordable remote and onsite expertise to assist organizations of all sizes to create and maintain CUCM ecosystems by providing Unified Communications Manager configuration and technical support consulting services that add optimum business value. Progent can assist with any facet of Unified CM configuration and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying ISR G2 routers with CUBE support, designing UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and maintaining email systems for businesses in the and throughout the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email system offers security, high uptime, easy access for off-site and wireless users, time-saving administrative utilities, and seamless integration with telecommunications. Progent offers consulting and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007, Exchange 2003 Server, and Microsoft Exchange 2K Server. Progent can also assist small or mid-size companies to upgrade to Exchange 2016 Server or Microsoft Exchange 2013 Server.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's production servers in an environment that gives the maximum degree of dependability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are built upon proven virtualization platforms that enable small companies with mixed- platform IT systems to save dramatically on the costs of capital equipment, infrastructure support, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.