Additional Topics of Interest

Co-managed Support Desk Online Technical Support
Co-managed Heldesk Consultant Services

Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of remote Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are offered at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues.

ISA 2004 Firewall Support
ISA 2004 Firewall Onsite Technical Support

Progent's certified ISA Server consulting experts have extensive backgrounds creating Microsoft-based security solutions for information systems with many locations, mobile workers, and mission-critical web-based applications. A Progent ISA Server consultant can help your small or mid-size company plan and implement a configuration of ISA Server 2004 that meets your information protection requirements without restricting your productivity.

Symantec Firewall Intrusion Detection
Information Technology Consulting Symantec Security

Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and VPN appliances such as the Raptor and Symantec VelociRaptor family or show you how to upgrade to current firewall/VPN technology. Progent can also help you design and execute a complete security plan that can include firewall and VPN devices and software, outsourced security and network protection services, system monitoring software, and documented policies and processes. Progent has the expertise to be your single source for on-going network help, administration, training, and security expertise.

SQL Server 2017 Always On Troubleshooting
SQL Server 2017 Consulting Services

Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and implement an efficient migration of your databases and applications to any network architecture including local, cloud-based, or hybrid. Progent's consultants can provide remote or onsite support services ranging from as-needed architecture assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is carried out on schedule and within budget.

SCCM Primary Site IT Services
SCCM Endpoint Protection Onsite Technical Support

System Center Configuration Manager automates application and device deployment and updating, simplifies security and compliance settings management, keeps track of network assets, guards against company data leakage, performs health monitoring, enables secure end-user self service, and offers a single control mechanism for administering multi-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can help you with any aspect of designing, installing, using and repairing a SCCM deployment for local, cloud, or hybrid environments.

Non-stop Interoffice Connectivity Professionals
Cisco Certified Experts Redundant Network Consultant Services

Progent’s high availability interoffice connectivity and fault tolerant network connection professionals can help small businesses achieve zero-downtime Interoffice connectivity via redundant system architectures featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office connections supported by fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offers affordable non-stop interoffice connectivity.

Microsoft Dynamics 365 Finance and Operations Help and Support
Consultant Navision

Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system programs to match your specific company needs. Progent’s Microsoft-certified consultants provide expertise in Microsoft Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce consulting services for safe, company-wide information sharing as well as integration with Customer Relationship Management programs.

Dynamics 365 Business Central Application Consulting
Consulting Dynamics 365 NAV

Progent can provide remote and on-premises deployment, migration, application development, reporting for Dynamics 365 Business Central (formerly Dynamivs NAV).




Les Kent has a 35-year history of effective technology integration, corporate administration, sales, and operations. He has demonstrated a talent for developing sophisticated information technology solutions in his roles as as a system designer, application developer, project manager, deployment expert, and problem solver for small businesses, start-ups, and major enterprises.

Microsoft SQL Server 2014 Network Consulting
SQL Server 2014 Support and Integration

SQL Server 2014 incorporates significant enhancements in critical areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises consulting services including system design, configuration, management, remediation, and software development services to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.