Adding to your home-based workforce can have a major impact on network infrastructure, security, and your business workflow. Progent has two decades of experience helping small and medium-size organizations to design, implement, optimize, manage, and troubleshoot network environments that incorporate a remote workforce. offsite workers. Progent can help your business to select the appropriate tools and adhere to leading practices in creating and supporting a safe virtual environment that promotes teamwork and gives maximum value.

Progent can provide remote IT services that range from on-demand consulting for guiding you over sporadic technical roadblocks to comprehensive project management for successfully completing strategic initiatives.

Security for Telecommuters
Work-from-Home (WFH) employees typically use their personal computers and often work in an unsecured physical area. This increases their susceptibility to cyber attacks and requires judicious configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, extensive end-user training, and the development of security policies based on leading practices. Progent's seasoned team of data security solutions consultants can help your business to plan, implement and manage a compliant security solution that guards critical information assets in networks that incorporate at-home workers.

Firewall Integration Services for At-Home WorkersFirewalls allow you to create a network environment that can be securely utilized by on-premises users as well as by at-home workers, mobile workers, suppliers, customers, and the public. Next-generation firewall devices allow you to assign and control different permissions to different classes of users and to scale your IT network and modify your security profile as your business evolves and as cyber threats grow increasingly complex. Progent supports both new and older security appliances from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support services, refer to firewall configuration and support services.

Remote Endpoint Monitoring and Management for TelecommutersOnline Endpoint Security Monitoring makes it easy to track the disparate computers used by an at-home workforce and either reject or identify and respond to modern cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on each secured endpoint, watching all activity and utilizing advanced behavioral threat analysis from SentinelOne to identify new attacks on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the impacted endpoint device from the network to contain the malware. Since the ProSight Active Security Monitoring agent is autonomous, endpoints remain secure even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight ASM, go to remote endpoint monitoring for remote workers.

Two-factor Authentication Services for Remote WorkersProgent's Duo MFA service plans utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other personal devices. Using Duo 2FA, when you sign into a secured online account and enter your password you are asked to confirm who you are on a device that only you have and that is accessed using a different ("out-of-band") network channel. A broad selection of devices can be used for this second means of authentication such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You may register several verification devices. For more information about Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication services for an at-home workforce.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the vulnerability of your network to all classes of outside and local security attacks for an environment that includes teleworkers. Progent can deploy online, automated cybersecurity analysis scanning for rapidly and affordably uncovering a broad range of security weaknesses that can be surfaced over the Internet. Progent's endpoint security assessment experts, which can be managed by network security professionals with top credentials including CISM, ISSAP, and GIAC, can help you to evaluate your processes and policies and assess your IT architecture to allow you to design top-level protection for your telecommuters.

Download White Paper: Securing a Work-From-Home Network
To view or download a white paper about critical things to focus on for securing a network that incorporates work-from-home staff, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution, phone 1-800-993-9400 or visit Contact Progent.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to help you to carry out the urgent first step in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineer can assist you to locate and quarantine infected devices and guard clean resources from being compromised. If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, visit Progent's Ransomware 24x7 Hot Line.

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