Progent can assist small and mid-size companies to provision their offsite workers with reliable integration with public cloud applications and services.
Progent’s consultants provide experience in a variety of disciplines relevant to mobile connectivity such as network infrastructure, Activesync, wireless protection, mobile e-mail, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified consultants can save your organization work and expense by applying their wireless experience to help you choose and integrate mobile access technologies that make sense for your company. Progent can also tune your network infrastructure so that mobile data devices work better.
Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a revamped architecture. These enhancements favorably impact vital IT areas such as ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential business benefits of upgrading to Exchange 2013, create an efficient validation and deployment strategy, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and support and management for Microsoft Exchange Server 2013.
Cisco offers a full array of routers including appliances designed to provide the protection, performance, and reliability demanded by customers from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and network availability. Progent can show you how to choose and configure Cisco routers to establish a reliable infrastructure for your network and to make it economical to expand as you support new users, start new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS operating system, such as the Cisco 800 family of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Routers.
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has delivered system integration, customization, education, and debugging since the product's debut. Progent can provide in-depth support for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can help your business to plan, pilot, and carry out an efficient upgrade from a a legacy version to the current edition of Dynamics GP.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide affordable online and onsite expertise, application development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud components into a seamless intranet solution.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid creation of a new generation of high-end programs that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET platform.
If you want to revamp your production web site, build internal webs for purposes such as human resources or worker education, design a high-impact web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can supply talented and proven web developers. Progent's experts can also show you how to build and manage a safe, robust server and communications infrastructure, including remote and wireless connectivity, to run your web tools.
Progent's certified engineers offers remote and onsite consulting services to assist your company to administer, support, and repair computers powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, security and compliance, disaster recovery, remote access, smartphone and tablet management, Wi-Fi configuration, and remote network monitoring and alerts.
Progent's Cisco Catalyst 802.11ax AP consultants can provide affordable remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Microsoft Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class package offering advanced protection, transparent integration with other Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. The product offers cost savings and improved operational efficiencies, enhanced worker productivity, and better IP security. Microsoft Communications Server has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants can provide online and onsite support and mediation services for your Office Communications Server 2007 environment and can help your organization to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to plan and implement an efficient upgrade that will add significant strategic value to your information network
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer endorsement and are afforded the tightest working relationship with Microsoft. The understanding, skills, and dedication needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your business more complete technical solutions for your information network.
Progent imposes no initialization fee and asks no retainer for services provided during normal working hours. Progent's small granularity eliminates large invoices for fast fixes so you will not be tempted to allow minor problems to stay unaddressed.
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Progent's Data Center professionals can show you how to find fault-tolerant data centers that meet the particular needs of your company. Fault tolerant off-site data centers are particularly appealing to small businesses because of their low cost and convenience compared to pursuing a do-it-yourself strategy. Attempting to build an in-house data center that offers even a basic degree of fault tolerance is too expensive for most small organizations. Progent can show you how to get all the benefits of non-stop data centers and fault tolerant colo sites by providing a full range of consulting and maintenance services.
Progent's certified Windows 2000 consultants can help you optimize the capability of your existing Windows 2K Servers and can streamline network administration, provide tech support and troubleshooting, and enhance security. Progent can also show you how to create, justify, and implement a strategy to migrate from Windows Server 2K to Windows 2003 Server. Progent is expert in setting up test installations to reduce the obstacles associated with moving to Windows 2003 Server by identifying potential hardware and application compatibility issues.
Progent's Ekahau-certified Wi-Fi experts can assist you to plan, implement, optimize, manage and troubleshoot a Wi-Fi network optimized for your building. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal analysis.
Progent offers access to the cost-effective support of remote Internet connectivity consultants to help your company to assess or enhance your Internet services so your Internet connectivity solution meets your business needs. Support services provided by Progent's engineers include assessment of your existing bandwidth use, carrier and plan comparison and ordering, network provisioning, and managing a seamless move to a different carrier and/or service arrangement. Network provisioning can include optimizing existing routers and switches and configuring additional ones, setting up firewalls, and designing dependable BGP architectures.
Progent offers Microsoft Windows Cluster Server expertise to help your business deploy zero-downtime server clusters designed to provide 24x7 uptime. Windows cluster servers for zero-downtime networks include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster. By assisting you t design non-stop clustered server solutions powered by Microsoft Windows Server Cluster 2003, Progent’s Certified Windows engineers ensure that your high availability clustered servers are configured to optimize the business advantage of your information network.
Progent's certified Windows Server 2019 experts can assist your company to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Progent's Microsoft-certified consultants can provide online or in-person support to help organizations of any size to plan, implement, manage, and repair a backup system built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of SCDPM or from another backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent can provide as-needed support for fixing particularly challenging problems, or comprehensive project management support. Progent can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 and local Exchange deployments. This allows you to have some mailboxes located on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Exchange solution is carried out on time and on budget.
If your company does not need urgent online support but expects to need technical services with your network in the near future, you can save time and money and ensure that the right IT skill will be ready when you require it by contacting a Progent sales agent and registering as a client. For more information, call 800-993-9400 or email information@progent.com.
Small to middle size companies can now get all the advantages of System Center Operations Manager and also have fast access to Progent’s Microsoft certified IT consulting experts. With Progent's affordably priced network service packages, mid-size businesses can choose a basic co-sourcing package based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to offer small company networks world-class availability, protection and productivity.
Progent offers network support for medium size companies who have 100 to 250 network users. The medium size business or office has traditionally been an overlooked segment of the market for IT consulting services. The overhead and service access models of large outside support firms make them too expensive for the typical mid-size company or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information system whose complexity and capability are often similar to the networks of much larger companies. Progent's support delivery model, which takes great advantage of remote support, virtual network technology and 24x7 server monitoring, dramatically reduces the IT support expenses of a small-medium business while offering the mid-size company with enterprise-level service from certified, IT experts with background in a wide array of midsized business technologies. If your mid-sized company or small business is searching for the quality of IT support appropriate for a medium size organization without paying big-company costs, you need Progent.
Progent's remote access and wireless synchronization specialists can help you to plan and configure connectivity solutions for remote desktop PCs, notebooks, and wireless handhelds so they integrate seamlessly with your information network, allowing your business to optimize the productivity of your off-site workers.
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have extensive backgrounds assisting small and mid-size businesses to minimize system downtime by providing cost-effective remote consulting support for disaster recovery/business continuity planning, fault-tolerant network design, data backup and restore systems, and non-disruptive maintenance. Progent’s business continuity consultants can assist your company to plan and test a sensible business continuity plan that matches your business needs and budget. Progent’s disaster recovery specialists can assist you to design, implement, and support fault-tolerant technologies such as non-stop Internet access, virtualized servers, fail-over clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.
Progent's CISSP-certified cybersecurity consultants can assist organizations of any size with any facet of IT security. Progent can help create efficient security solutions that protect a small office against advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that support onsite, remote, and mobile clients sharing IT resources distributed over a mix of physical datacenters and various clouds.
Progent’s IT outsourcing services provide affordable computer consulting for small businesses. Whether it involves planning system architecture, setting up an internal Help Desk or using an outside one, deploying a new e-mail platform, monitoring your system, or developing an on-line business solution, outsourcing your IT engineering services can contain costs and eliminate uncertainties, permitting network service budgets to grow in a more moderate and manageable manner than is possible by assembling a bulky, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available network foundation for your vital business software based on Microsoft Windows including Office XP, Office 2003, and Office 2000.
Progent's data protection experts can assist you to design, implement and administer a backupup/restore solution based on MSP360 Backup technology to protect your assets residing on any major public cloud. Progent can provide monitoring and remote management to prevent data loss caused by user miscues, system error, ill-intentioned insiders, and external attacks like ransomware.
Progent's ProSight Virtual hosting services provide small and midsize companies a range of advantages such as reduced capital expenditures, savings on operational expense, better executive focus, world-class security, enhanced fault tolerance, and regulatory compliance.
Microsoft Windows 8.1 is designed to run on computers from smartphones and slates to power-user desktops. An abundance of innovative features, such as its touchscreen interface and iconic tile user interface, offer a wide range of benefits for organizations who understand how to put them to work. Progent's Windows experts can help get your organization up the learning curve with Microsoft Windows 8.1 and make sure you derive maximum business advantage from the operating system's many new and enhanced technologies.
Progent's CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Cisco-certified CCIE network engineers can help you to manage your current PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Work from Home Endpoint Security Integration Services
Progent's SonicWall firewall experts can show you how to configure, maintain, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end network protection solution and design protection into your business processes.
Progent's ProSight Virtual Hosting combines advanced virtualization architecture, a state-of-the-art data center facility, and the support services of Progent's Microsoft-certified engineering group to provide small businesses with a complete information technology outsourcing solution that enhances network availability and security, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize business can have all of its software platforms and key business application servers supported within a secure and fault tolerant data center on a high-performance, high-availability virtual machine configured and maintained by Progent's network support experts.
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and troubleshooting System Center Operations Manager solutions and offer organizations of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or onsite technical support to help you to fix critical problems uncovered by SCOM 2012.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft ISA Server-based security installations for information systems with many offices, mobile workers, and mission-critical web applications. Progent's ISA Firewall consultants are available to assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your information protection requirements without overly limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that integrates cloud-based Windows Server Online with an on-site installation of Windows Server 2022.
Progent's support services for software/firmware update management offer businesses of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, peripherals {like scanners, network infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things devices such as alarms and health monitors.
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network downtime, simplifies long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-site upgrades, Progent has the background to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 that are best aligned to your business goals.
Progent can assist companies of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and lower hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and resources and make sure you sidestep the typical mistakes small companies make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Android handhelds.
Progent's consultants offer cost-effective online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent offers comprehensive project management support so you can plan and carry out a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Progent's Office Word and Microsoft 365 Word experts can provide a broad selection of economical online consulting services to assist you to maintain your legacy Microsoft Word environment or assist you to migrate to a newer release of Office Word. Support offered by Progent's Word experts include VBA programming, identifying and resolving compatibility problems between different releases of Office Word, integrating Word with different Microsoft Office apps like Office Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security support, smart phone synchronization, and online training customized for individuals or groups.
Progent's certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot systems and migration plans, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, create an enterprise-wide security strategy, automate IT management, help with creating applications, and build and test a DR/BC plan.
Progent's Cisco-certified IP phone and video IP phone consultants can assist your business to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM applications like Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, installing ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the health of critical devices that drive your network environment. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT staff and your assigned Progent consultant so that any looming problems can be resolved before they can impact productivity.
Progent provides a selection of network service bundles for small businesses. These information technology outsourcing and network monitoring solutions are based on the proactive problem handling abilities of Operations Manager, a state-of-the-art network and IT management product that tracks the reliability, performance, and safety of your information system and identifies incipient troubles before they can disrupt your system. With Progent's economically priced IT service packages, small companies can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package.
Progent's ProSight portfolio of managed services are intended to provide businesses who maintain small internal network support staffs with affordable access to enterprise-class management platforms and technical experts. Benefits of Progent's ProSight line of managed services include predictable IT management costs, smart automation of routine management tasks, ongoing absorption of the latest information technology, graceful migration from older systems to modern solutions, improved alignment of computer technology with business goals, access to veteran IT experts, and allowing management to focus on business instead of ever-changing information technology.
Progent's webinar training classes provide small companies the affordability, convenience, and flexibility of online seminars and the proven training methods of expert teachers who utilize the latest collaboration software to simulate live, interactive classes. Progent can provide online training for popular desktop software including elements of Microsoft Office suite such as Office Excel, Word, Access, and Outlook: MS Dynamics business accounting and reporting software such as Microsoft Dynamics GP; as well as additional top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.