Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network voice communication. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support to assist you to manage and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business migration.
If you want to update your production web site, create internal webs for purposes such as HR or employee education, establish a high-impact web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can provide skilled and proven web designers. Progent's experts can also show you how to build and maintain a safe, robust server and communications infrastructure, including remote and wireless access, to support your web solutions.
Progent's Cisco-certified wireless networking consultants can help businesses of any size to plan, implement, administer and troubleshoot Cisco Aironet wireless access point solutions to achieve the throughput, range, density, expandability, security and manageability needed for seamless connectivity between wireless and wired network infrastructure. Progent can provide affordable remote and on-premises consulting services for both end-of-life and new-generation 802.11ac Aironet APs and Progent can help you plan and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.
Progent can provide the part-time or temporary services of a veteran CIO who can offer strategic direction to assist you pick and maintain network technology appropriate for your present needs and that can serve as a firm basis for your growth. Progent's part-time or temporary CIO consulting services offer economic leverage to companies trying to optimize the impact of their network investment but who are without the budget or hesitant to take on one more executive-level position to their head count. Because Progent is vendor-agnostic, with a large team of engineers certified to maintain all leading OS platforms and networking technologies plus a wide range and business software, Progent is in a unique situation to offer unbiased advice as well as expert technical help for creating information systems that match the special requirements of your business.
Progent offers national online phone support and consulting services for companies who run Apple Mac OS X networks or whose IT systems include a combination of Apple macOS and Mac OS X with Microsoft technology. Progent's experts offer Apple macOS and Mac OS X users a variety of IT services such as desktop support, upgrading to the most recent version of OS X from earlier versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad support, or moving to iCloud. Remote IT help offers optimum return for your IT budget by extending user efficiency and limiting the hours billed for network repair services. Advanced remote support technology and skilled service specialists and engineers allow Progent to solve the majority of IT issues without wasting time and expense by going to your site. In most of situations your network problems can be dealt with over the phone or through a combination of phone help and remote connectivity. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP certified security professionals to assist with the toughest network problems.
Even if your business has a minimal computer services group and a modest IT budget, your information network can still have the same high reliability and responsiveness that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network consultants, the most recent network management products for proactive monitoring and threshold alarms, and economical support programs such as a help desk call center to keep your vital business applications and servers up and running.
Progent's Wireless Consulting Services provide a convenient, affordable option for companies of any size to configure, manage, monitor and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Cisco Nexus series switches are engineered to provide the throughput, expandability, uptime, cloud readiness, density, data protection and ease of management needed to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide remote and on-premises consulting services to assist your IT staff to plan an efficient switch architecture, set up test environments to confirm your switching solution, install and configure Nexus switches, define and implement effective policies, run security and compliance evaluations, configure proactive monitoring and alert systems, fully utilize resources by means of virtualization technologies, troubleshoot switching and routing issues, maximize system performance, perform capacity planning, and take advantage of the powerful high-availability (HA) capabilities available for Cisco's Nexus products. Progent's consultants can also assist your business to upgrade non-disruptively from legacy Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Cisco's security and offsite connectivity technology for small to medium sized businesses offer a complete range of easy-to-administer protection hardware and software to help you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit best with your corporate goals.
Progent offers one-on-one training designed for individuals who wish to expand their understanding of the Apple macOS and OS X operating system, Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for macOS and Mac OS X applications.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing Microsoft-based security solutions for IT networks with many sites, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small business design and deploy a configuration of Microsoft ISA Server 2004 that meets your information protection needs without restricting your network.
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10; unified management of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team can provide advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate smoothly from an earlier version of System Center, or debug your System Center solution.
Progentís team of Microsoft and Cisco Premier experts average more than ten years of hands-on professional background, in the trenches of IT service, executing a broad variety of technical projects for a large mix of clients. Every Progent consultant shares a proven collection of individual best practices which are combined into company-wide leading practices training that Progent teaches its consulting personnel. This ensures that you get not only world-class IT capability, but also a consultant with field-tested approaches for using technical knowledge to resolve actual network problems efficiently.
Progent offers organizations of all sizes world-class IT remote or on-premises consulting services for information systems powered by Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also can provide security expertise for businesses varying in size from the small office to the worldwide enterprise.
Progent's pricing policy is to bill for phone support and on-site help by the minute. As a result, you are invoiced exclusively for received services. Progent does not demand a more expensive rate for off-hours or emergency support, and within California or in regions where Progent offers on-premises support, Progent does not bill for travel except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no initialization fee and asks no monthly commitment for services delivered during normal working hours. Many support organizations demand large minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with large invoices for fast solutions so you will not be tempted to allow simple problems to fester.
Progent's Check Point Software experts can show you how to select and configure Check Point Firewall and VPN utilities and hardware powered by Check Point Software's security platform to provide an economical and efficient security solution for your IT network. Progent can also help you configure other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other suppliers and provide a central stop for on-going technical support, administration, training, and design expertise.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all aspects of remote desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Support services are offered at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex issues.
If you need assistance creating, improving, or repairing business aplications for Windows, Linux, or for the Web, Progentís team of programmers, database architects, and project managers can ensure you get the job completed on schedule and within your budget. Progent's seasoned application programmers can provide cost-effective and expert remote consulting for projects as small as creating VBA scripts for Office Excel or as challenging as developing mission-critical database applications based on SQL Server ,Oracle, or MySQL.
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike many independent consultants or small support firms who provide minimal documentation or specifics of services performed, every service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the support reports transmitted by every staff member to each customer. The discipline of documenting and organizing support activity results in more effective support and eliminates a variety of typical misfortunes such as when a support customer is virtually held captive to a consultant who refuses to let go of vital service information.
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid creation of a new generation of enterprise-class applications that can give your company a significant competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET environment.
Remote Workforce Cybersecurity Integration Support
Progent's seasoned team of network consultants and subject matter specialists have extensive background delivering remote and onsite support for businesses of any size who need to incorporate Android phones and tablets into their information networks so that mobile clients can be productive from anywhere. Progent has the breadth of know-how to resolve network issues that span numerous vendors and that represent a mix of older and up-to-date technology. Progent offers cost-effective online technical support to help you with any aspect of planning, deploying, managing and maintaining your BYOD environment. Progent can deliver occasional technical support to assist you to handle especially stubborn technical problems, or Progent can provide comprehensive project management support to ensure that you complete major network initiatives on schedule and within budget. Progent can help with local, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or one-on-one training sessions to show you how to manage and operate Android phones and tablets to maximize their business value.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing ISA Server-based security solutions for IT networks with many sites, mobile users, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your small business in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your network security requirements without overly restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop solution that maximizes the business value of your information system; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and peripherals; upgrade your existing virtual desktop software to the latest versions of XenDesktop; and provide comprehensive online technical support. Progent can also train your IT staff to adhere to industry leading practices to maintain your XenDesktop solution effectively.
Progent's Cisco-certified Wi-Fi integration consulting experts can help you to deploy, administer, and debug Cisco wireless devices including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent's Microsoft-certified engineers can provide low-cost online and on-premises help to implement your migration to Microsoft Exchange 2010, produce thorough documentation of your upgraded messaging environment, train your network support team and end users to get them up to speed rapidly on Exchange 2010, and offer continuing administrative consulting and engineering help. Progent's consultants can also assist you to migrate from Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Progent can provide the services of an accredited engineer with an extensive background deploying products from the major video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can help you to plan, configure, expand, or maintain a telepresence environment that preserves your current investment and maximizes the business value of your IT network. Progent can also provide the services of network infrastructure consultants able to help companies of all sizes to build and maintain a communications network that delivers the speed, reliability, protection, and scalability required to accommodate your telepresence environment.
Cisco Nexus switches are designed to deliver the performance, expandability, uptime, virtualization support, density, security and manageability needed to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and onsite consulting and troubleshooting expertise to assist your IT staff to create an optimal switch architecture, build pilot systems to confirm your network design, deploy Nexus switches, define and implement effective policies, perform security vulnerability evaluations, configure proactive monitoring, consolidate network resources through virtualization, troubleshoot switching and routing problems, maximize system performance, perform capacity planning, and set up the powerful high-availability (HA) capabilities available for Cisco's Nexus products. Progent's consultants can also help your business to upgrade non-disruptively from outdated Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Progent's compensation model is built on contribution, so just like working as a freelance contractor, your income is entirely tied to your generated revenue. Some of our consultants stress quality of life and choose to work at a more relaxed pace, using our self-determined schedule to pursue personal enthusiasms like hiking, car racing, snow boarding, fishing, vacations, or sharing private time with family and friends. Other consultants use the opportunity to make big bucks through lots of work and long days. Progent fully encourages both sides of the spectrum plus everything in between.
Progentís private cloud hosting service enables small and midsize businesses to run mission-critical applications like SQL and Exchange from a hardened Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup and restoration. You can take advantage of Progentís private cloud hosting service to eliminate major investments in the acquisition, upkeep, and operation of computer hardware and facilities while achieving the highest levels of system reliability and security.
Progent's UNIX family support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient single consulting firm to show you how to create and manage a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Exchange Server 2013 incorporates significant enhancements to the functionality of Exchange 2010 and delivers powerful new features plus a revamped architecture. These improvements affect key areas including manageability, availability, compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Exchange 2013, design an efficient validation and rollout plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote support and management services for Microsoft Exchange 2013.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through thorough examination and extensive experience with network security design. ISSAP consultants possess comprehensive knowledge of access control mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's ISSAP-premier security consultants can assist your business with all phases of secure network architecture.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Progent's ProSight Email Guard integrates cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
Progent's Wireless Consulting Services offer a convenient, economical option for companies of all sizes to deploy, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's short-term staff augmentation services allow businesses to respond to sudden increases in demand for network support personnel without dealing with the costs and hassle associated with vetting and hiring experienced technical help and without increasing your permanent head count.
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can help your business to plan and deploy a DR/BC system built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of Microsoft ISA Server and provides a centrally administered Internet gateway that acts as a one-server solution for an array of security functions including an application and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting features, allows custom reporting powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to lower costs and improve availability. Progent's Microsoft consultants can assist your company to design and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also help you to upgrade smoothly to Forefront Threat Management Gateway 2010 from any version of ISA Server.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco appliances for streamlined management.
Years of experience delivering Microsoft support and Cisco technology consulting has enabled Progent to build an unmatched ability for serving branch offices that require network service with the responsiveness common to with small organizations but which offers professional client interaction, thorough documentation, and compliance with corporate IT protocols. If your enterprise has a remote office situated anywhere in California or any area served by Progent's consultants, Progent can provide a broad range of in-person and off-site network consulting services and system design expertise.
Nexus series switches are engineered to provide the throughput, expandability, resilience, virtualization support, capacity, data protection and ease of management required to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts can provide online and onsite support services to help your business to create an efficient network topology, set up pilot environments to confirm your network design, deploy Nexus switches, define and implement effective policies, run security vulnerability evaluations, set up advanced monitoring, fully utilize network resources through virtualization technologies, analyze and repair switching and routing problems, maximize performance, perform capacity planning, and take advantage of the advanced high-availability (HA) features incorporated into Cisco's Nexus switches. Progent can also assist your business to upgrade efficiently from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.