Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for testing line-of-business applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, planning or validating disaster recovery strategies, resolving compatibility issues, and building training environments for the latest products and technologies. For Progent customers without sufficient internal resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical network projects on schedule.
Progent can help your business to maintain System Center 2007 Configuration Manager to streamline administration, enhance compliance, and increase productivity by making sure that operating systems and applications are always current, tracking licensing, and monitoring resource usage patterns so you can make smart buying choices. When you are ready to update your SCCM 2007 device management solution, Progent can assist you to prepare for and carry out a smooth migration to SCCM 2012.
Cisco's Catalyst family of Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and management of Wi-Fi access points, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing wireless uptime with rapid failover, and hardening security by identifying cyber threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller technology.
Before Progentís Microsoft Operations Manager solution, system issues were handled reactively, once users complained about them. With the benefit of proactive, computer generated alerts and trend reports created by MOM, Progent can now fix network issues before they becomes serious enough to impact network availability. Because of MOM, Progent can resolve incipient problems before clients are aware that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class service continuity, security and performance.
Progent is among the most expert network consulting companies for creating e-mail systems based on Exchange 2000 Server. Progent is skilled in helping small companies derive all the benefits of Microsoft Exchange 2000 under common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
The service background of Progent's certified Windows Server consulting team, with an average of over 10 years of work in Microsoft integration, assures you success in selecting the edition and set up of Windows 2003 Server that matches most closely with your company's goals. Progent can also assist you with designing, deploying, administering and troubleshooting powerful IT applications based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
Progent's Juniper Networks-authorized network engineer can assist you to design and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and migrate smoothly from discontinued equipment to current releases. Progent's Junos OS engineers can offer expertise with Juniper's flagship network control software to enable you to simplify the administration and improve the security of your Juniper VPN appliances and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations manage environments that include a combination of Juniper's software platforms.
Progent's remote connectivity and smartphone synchronization specialists can assist your business to design and configure connectivity solutions for remote desktop PCs, laptops, and wireless handhelds so they work tightly with your IT network, allowing you to improve the productivity of your remote workers.
Progent's disaster recovery planning and business continuity professionals can show you how to create a disaster recovery plan to prepare for an IT network catastrophe. Progent can help you develop a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, non-stop system solution that addresses reliability issues covering a broad range of network technologies and procedures.
Progent can assist small businesses to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and lower equipment investments. Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and make sure you avoid the typical mistakes small companies make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Google Android handhelds.
Microsoft SQL Server 2014 includes major enhancements in key areas such as performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite consulting services that include planning, deployment, management, troubleshooting, and application development expertise to enable businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
With Catalyst switches for small and medium-sized businesses, Cisco allows organizations to realize all the benefits of bringing smart traffic control to their IT infrastructures. Cisco's switching product line makes it possible to enable features that make your network infrastructure sufficiently robust to handle time-critical requirements, expandable to facilitate future growth, secure enough to guard confidential information, and capable of differentiating and controlling all traffic to optimize network operations. Progent's Cisco certified engineers can help you pick out and deploy Cisco Catalyst switches that make sense for your business. Also, Progent's CISA certified security consultants can show you how to develop a comprehensive security policy and set up Cisco Catalyst switches so they powerfully support your security policies. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2960 switches, Cisco Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Progent's ProSight Email Guard uses the technology of top data security companies to provide centralized management and comprehensive protection for your email traffic. The powerful architecture of ProSight Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Progent's Windows Server 2016 disaster recovery experts can assist you to design a DR system based on Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using low-cost hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum witness.
Email Guard from Postini provides continually updated spam and virus filtering, content filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and support firm. If your organization is too small to qualify for a standard Postini license, you can still get the use of Postiniís Perimeter Manager services via Progentís E-Mail Guard spam filtering and virus defense aggregation program. Progentís expert email security professionals can help you create an email safety plan that incorporates anti-spam and anti-virus products and policies.
Progent can deliver a broad array of affordable support services to assist your business to install, configure, troubleshoot, and administer workstations and laptops based on Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide on-premises or remote help for single machines or laptops or work with you to design and implement a large-scale migration to new or revised operating system platforms and business applications. Progent can also supply consultants and technical workers to assist your company to plan for and complete an office move or merger organized to produce minimal disruption of your productivity.
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Exchange Server 2003 upgrade strategy that avoids network downtime, reduces ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design services include assistance with the integration of third-party enhancements of Exchange Server 2003 that are best aligned to your business needs.
Progent's UNIX family consulting services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise provides you with a convenient single source to show you how to create and maintain a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
Remote Technical Support Remote Workforce Cybersecurity
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior analysis tools to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape legacy signature-based anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to address the entire threat lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against new attacks.
Microsoft Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs lower the net operational expense of managing and configuring software products by making it simpler to install system images, control mobile devices, and operate management tools. In addition to advising you about techniques to save management expenses by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks involving processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize spending and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can help you define efficient procedures and policies to manage handheld computers and smart mobile phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that includes policies, procedures and IT products to keep your IT computer system safe.
Progent's Power BI experts can assist your business to plan, deploy, manage, update or troubleshoot your Power BI business analytics solution. Progent can also help you to organize your source data for Power BI reports and dashboards. Progent can show you how to build and manage a local, cloud, or hybrid network model to run Power BI.
Besides providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX, Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, migration assistance, and 1-on-1 or group online training customized to address your particular needs. Progent's consultants also can help you build and support a secure, reliable network infrastructure to support your ERP, MRP and accounting solutions.
Progent can provide the affordable support of remote Internet connectivity consultants to assist your company to evaluate or update your ISP services so your Internet connectivity solution meets your business needs. Support services provided by Progent's engineers include evaluation of your existing bandwidth utilization, carrier and plan comparison and selection, network provisioning, and managing a smooth switchover to a new carrier and/or service plan. Network provisioning can include enhancing existing routers and deploying additional ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.
Progentís Help Desk Co-management service makes it possible for your business to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of certified technical support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution based on the top shared PSA tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
System Center 2016 Data Protection Manager offers near-continuous backup and easy recovery functions for Microsoft-based environment. SCDPM 2016 offers application-sensitive protection for critical workloads such as Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, works with VMs hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to design, deploy, manage, and repair a multi-site backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous release of DPM or from an outdated solution, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent offers online or onsite support and can provide as-needed guidance to resolve technical bottlenecks or provide comprehensive project management support to help you finish your SCDPM 2016 deployment on schedule and on budget.
ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering through leading-edge technologies packaged within one agent accessible from a single control. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also help you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware.
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include centralized control of modern security features such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and execute a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's security services to create and centrally manage network ecosystems that span branch offices, data centers, and cloud resources.
Les Kent has a 35-year history of successful technology integration, business management, sales, and operations. He has shown a talent for developing elegant IT solutions during his time as as a system architect, application developer, project manager, implementation expert, and problem solver for small companies, start-ups, and global corporations.
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the top customer satisfaction and are afforded the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your business more complete support for your IT network.
Progentís high availability interoffice connectivity and fault tolerant network connection consultants can help small organizations create fault tolerant Interoffice connectivity through redundant networks featuring automatic failover. Progentís CCIE engineers can plan and deploy high-availability Inter-office connections based on non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over offers economical 24x7 interoffice networking.
With Catalyst switches for small and mid-size companies, Cisco enables companies to realize all the advantages of adding smart traffic control into their networks. Cisco's switching product line makes it possible to enable features that make your IT network sufficiently robust to accommodate real-time requirements, expandable to facilitate growth, safe enough to protect confidential information, and designed for differentiating and controlling all traffic to streamline network performance. Progent's CCIE certified engineers can show you how to pick out and deploy Catalyst switches appropriate for your business. Also, Progent's CISA certified security consultants can help you develop a strategic protection plan and configure Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2950 switches, Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Progent's expert consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent has the experience to complete your project quickly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are in keeping with your business goals.
Progent can provide fast and affordable remote access to an authorized Oracle database administration expert or an Oracle application developer. Progent can provide advanced DBA services for all versions of Oracle including 10g and 11g and can also help plan, create, update, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Streams replication tools and Oracle Database Resource Manage.