Progent’s Microsoft-certified consultants offer small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and data. SharePoint Portal Server provides a central location for your employees or clients to connect to, organize, distribute and manipulate useful data, documents, and applications and to communicate with one another. It allows quicker and more intelligent decisions, more efficient access across teams and more streamlined business processes. The main objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge accessible within and outside an organization. Windows SharePoint Services join employees, clients, workgroups and major tasks with the data they’ve developed in a manner that makes data convenient to locate, download and apply.
For large organizations, Progent can supplement in-house network support groups by providing extensive background in supporting key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can perform as a transparent nearby extension of enterprise network management. Progent’s enterprise consulting services include company-wide security, online branch office support, network design, Sarbox compliance, project planning, and top-level service for multi-site office environments powered by Enterprise Windows 2000. Progent can provide on-site engineers and technicians to assist with a campus move or branch move, or a system designer to assist with setting up or using an Internet Data Center or Hosting Facility.
Progent offers national urgent technical support and troubleshooting services for companies who run UNIX or Linux environments or whose IT systems include a mix of UNIX and Microsoft products. Remote IT help provides maximum leverage for your information technology dollar by extending client efficiency and shortening the hours billed for network analysis and repair. Sophisticated remote access utilities and experienced service specialists and consultants combine to enable Progent to handle most IT problems without squandering time and money by traveling to your location. In the vast majority of situations your network problems can be dealt with by telephone or through a mix of phone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security professionals to assist you with the toughest system issues.
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, creating efficient migration procedures, assessing and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility problems, and building training systems for the latest technologies. For Progent clients who lack adequate internal resources to assemble proper test environments, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping critical IT projects on schedule.
Progent's Computer Help Desk Call Center Outsourcing Services for desktop technical support are intended especially for small businesses who need fast access to a Help Desk Call Center with expert telephone support and effective escalation capability but who have to work within a limited information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Optional Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Helpdesk Services, Per Minute Billing, and Helpdesk Software Recommendation and Integration.
Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes network disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and consulting services include expertise with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
Progent’s Microsoft certified consultants provide small and mid-size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver critical software quickly and automatically to specified workers, lower product expense and adhere to licensing agreements by understanding usage profiles, improve Windows security by increasing your knowledge of weak points and by delivering critical patches, manage your external workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently utilizing the management functions built into Windows. Progent’s SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch administration, and resource monitoring management including program and hardware inventory.
Progent's Juniper-certified NetScreen consultants can assist your company to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to the latest Juniper technologies, and repair infrastructure problems in all-Juniper or mixed-vendor systems.
Progent’s consultants can assist you to design and carry out an efficient migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD DS and Azure AD Connect to unify identity and access management for both on-premises and Azure resources.
Progent offers the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the basic competencies and global standards of skill that information security professionals are required to master. It provides business management the assurance that those who have earned their CISM credential have the experience and knowledge to deliver effective security administration and support services.
Progent's Solaris family consulting services provide small and mid-size businesses and developers help with managing and supporting Solaris environments that run with Microsoft-powered networks. Progent can give your business contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This wide array of experience provides you with an easy single consulting firm to help you build and manage a protected and reliable mixed-platform connectivity and communications solution that supports Sun Solaris and Microsoft interoperability by combining Windows with major variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent can provide the affordable support of remote Internet connectivity experts to help your company to evaluate or update your Internet services so your Internet connectivity solution matches your business needs. Support services available from Progent include evaluation of your existing bandwidth utilization, vendor and plan comparison and ordering, network provisioning, and managing a smooth move to a new carrier and/or service arrangement. Network provisioning can include enhancing existing routers and switches and deploying additional ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
Server growth wreaks havoc on IT budgets and management resources. Server reduction through a virtual architecture offers lower TCO of hardware and faster ROI, more leveraged utilization of servers, streamlined operations, increased system uptime, and easier manageability. Typical uses for virtual machines are resource consolidation, economical platforms for mission-critical legacy software running on outdated operating systems, and affordable quarantine of software development or pilot testing environments from production systems.
Progent’s team of expert software programmers, database architects, and program management consultants can assist enterprise clients to carry out development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran program managers for advanced planning and project co-ordination or Progent can assist clients fill in expertise gaps by providing relational database architects and programmers skilled in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with additional applications such as SQL Server and Office Excel to create data-intensive intranets and web portals. Progent also can provide experience with web development technologies and can help businesses to create, expand, troubleshoot, or port web applications to utilize the most current web technology.
Progent's Meraki Wi-Fi access point consultants provide online and onsite support to help businesses of any size to plan, deploy, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can help you to configure and manage Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive network infrastructure that provides the same connectivity, responsiveness, security compliance, ease of management and availability for wired and wireless clients irrespective of their location or computing device.
The clustering feature set built into the high-end editions of MS Windows Server 2008 has been dramatically redesigned to streamline the deployment, setup, and maintenance of server clusters that provide greater levels of network dependability, security, performance, and versatility. New or enhanced capabilities include cluster verification, easier configuration and deployment, unified cluster administration, redesigned cluster infrastructure for maximum availability, hardened security and quorum structure, minimization of failure points, greater storage and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help you assess the advantages of Windows clustering, design and execute a deployment, educate your network support personnel to administer your failover clusters, provide ongoing consulting and support services, and create and validate a workplace recovery plan.
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to plan and carry out a smooth migration of your current SQL Server environment to any network model including on-premises, cloud-hosted, or hybrid. Progent's consultants offer remote or onsite support services ranging from as-needed design assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the rapid development of a new generation of enterprise-class applications that can provide your business a significant competitive advantage. SQL Server features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and administering Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.
Progent can provide remote and on premises expertise to assist your organization with any phase of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to designing and implementing an advanced BI environment. Progent's BI consultants can assist you to support your current BI system, help you to upgrade reports from a legacy reporting platform to a modern one, and deliver custom online training tailored to your individual requirements. Progent’s management reporting professionals offer expertise in all popular business analytics reporting tools such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Progent's Cisco-certified wireless experts can help businesses of all sizes to design, deploy, administer and troubleshoot Cisco Aironet wireless AP environments to achieve the performance, coverage, capacity, expandability, security and manageability required for seamless connectivity between wireless and wired network infrastructure. Progent can provide efficient remote and onsite consulting services for end-of-life and current 802.11ac Aironet wireless access points and Progent can help your business design and manage deployments of indoor and outdoor/industrial Aironet access points.
System Center Configuration Manager 2016 automates software provisioning across multiple sites, centralizes compliance settings management, keeps track of network assets, guards against corporate data leakage, provides network health monitoring, enables secure end-user self service, and offers a common control mechanism for managing mixed-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can assist your organization with any aspect of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's production servers in a solution that gives the maximum level of dependability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting services are built on mature virtualization platforms that enable small companies with mixed- platform IT systems to save dramatically on the costs of capital investments, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, optimizing and troubleshooting Microsoft SCOM environments and offer companies of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to remediate critical problems detected by Microsoft SCOM 2012.
Progent offers economical remote consulting services for all releases of Office Access including Access desktop and Access Web App and offers advanced help for Access application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored online training for Access programming and DBA services.
Progent's UNIX family consulting experts provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient single source to show you how to build and manage a protected and robust cross-platform connectivity and communications environment that allows UNIX and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent can provide cost-effective remote support for all editions of Office Access including desktop and browser-based versions and offers advanced assistance for Access application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also offers custom webinar classes for Office Access programming and DBA services.
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and verify a consistent runbook for recovering services quickly after an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, updates and patches and can generate reports to confirm complete service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to design, deploy, test and administer a disaster recovery system powered by VMware SRM.
Progent's Linux consulting experts provide small and mid-size companies and software developers support for administering and maintaining Linux computers that operate with Microsoft-based technology. Progent can give your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of expertise provides you with an easy single source to help you build and manage a secure and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered units designed as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE Wi-Fi network consultants can provide online or on-premises configuration and debugging services to assist you to design, configure, upgrade, optimize, administer and debug Cisco Small Business Wi-Fi access point environments of any scale or architecture.
Progent offers online and on premises consulting to help your organization with any phase of business intelligence reporting ranging from troubleshooting or enhancing reports to planning and implementing a comprehensive business intelligence solution. Progent's management reporting consultants can assist you to support your current reporting system, assist you to migrate reports from an outdated reporting platform to a modern one, and deliver as-needed remote training tailored to your specific requirements. Progent’s management reporting and analytics professionals offer expertise in all popular business analytics reporting tools including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.
Progent's Linux consulting experts offer small and mid-size companies and developers assistance with managing and maintaining Linux computers that operate with Microsoft-based technology. Progent offers your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide array of expertise offers you an easy one-stop consulting firm to show you how to build and manage a protected and reliable cross-platform network and communications environment that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Cisco's Meraki MS line of access and aggregation switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote expertise to help your company to plan and deploy an efficient network solution that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, set up policies to ensure compliance, create and validate a disaster preparedness strategy, and resolve technical issues associated with any facet of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a unified networking solution.
Progent's Mac support engineers can assist you with a wide array of network infrastructure areas including system architecture, off-site and mobile connectivity, internetwork compatibility, security, and new technologies including VoIP and high-speed wireless networking. For business networks built solely on Apple Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and depth to deal with the complexity of planning, integrating, and maintaining a system infrastructure that is robust, secure, productive and aligned with your business goals. Progent can help you deploy Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan storage area network solution. Progent can also give you access to certified experts to support Cisco routers and switches.
Progent's Wi-Fi site survey services assist you to design, install and debug a Wi-Fi network adapted to your environment, offering you a wireless solution that delivers the reception, speed, capacity, security, and roaming capability your company requires.
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system running at peak levels by checking the health of critical devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management staff and your assigned Progent consultant so any potential issues can be addressed before they can disrupt productivity.
Progent's disaster recovery support and business continuity professionals can show you how to create a disaster recovery strategy in case of an IT network disaster. Progent can help you develop a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, zero-downtime system solution that takes into account availability issues involving a wide array of network technologies and procedures.
For enterprises with branch offices in California or any region covered by Progent's consultants, Progent's Microsoft-Certified IT consulting professionals and certified Cisco system specialists can provide a range of IT support services such as project management, SOX compliance, office relocations, corporate security, network design, on-site or remote emergency support, and technical support for collocation hosting environments. A Progent network architect can show you how to design a multi-office network that makes smart use of colocation facilities and Internet hosting sites. Progent’s Microsoft Certified consultants can help major corporations design, deploy and support major rollouts of updated releases of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional consultants can assist you to deploy Cisco products for connectivity solutions that combine basic, high-speed, integrated, and wireless networking.
Widows Server 2012 R2 Hyper-V improves server virtualization in important areas such as secure multitenancy, agile network infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to install and maintain virtual servers to reduce network expenses and improve availability.
Teleworker Endpoint Security Online Technical Support
Progent's Microsoft-Premier SQL consultants offer an array of services to help small companies to design, deploy, manage, and repair MS SQL Server 2008 solutions so that they get the optimum strategic advantage from Microsoft's advanced RDBM platform. In addition, Progent offers help with system infrastructure, enterprise-wide protection, and custom software development to increase the business advantage of your IT network.
Progent’s IT outsourcing services provide affordable network consulting for small organizations. Whether it includes designing network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or developing a web-based business solution, outsourcing your IT engineering services can reduce costs and minimize uncertainties, permitting IT service budgets to grow in a more moderate and controlled manner than is possible by assembling a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available system architecture for your vital applications powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent offers cost-effective remote support to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.